Star Profile Candidates

Work History
Experienced Senior Associate
Promoted to Senior Associate after 2 years of audit work exceeding clients’ needs and management expectations
● Worked audit engagements for wide variety of industries, including construction, manufacturing, retail, healthcare and oil & gas
● Experience in handling portfolio of listed clients
● Excellent analytical skill
● Strong team working
● Data analytics
● Experience in assisting handle IPO engagements
● Experience in handling AUP (Agreed Upon Procedures) engagement, for client in retail industry. Executed specific audit procedures over financial information as indicated by KPMG Malaysia audit team
In-charge in audit construction and healthcare relevant engagement
● Handled responsibilities of audit plans and verification tests by applying generally accepted accounting principles and IFRS international financial reporting standards
Trained and supervised work of less experienced audit professionals
● Identified management control weaknesses and provide value-added suggestions for remediation

W O R K I N G E X P E R I E N C E

ACCOUNT ASSISTANT, INTERNSHIP
NOV 20 1 8 – DE C 20 1 8
Resolve customer complaints and questions regarding
policies and procedures.
Compute figures such as balances, totals, or commissions.

RISK DEPARTMENT, INTERNSHIP
S E P T 20 1 9 – DE C 20 1 9
Responsible for technical risk management.
Responsible for coordination between insurance entities.

WORKING EXPERIENCE
•Audit Senior
•Lead the audit or advisory engagements
•Interact with clients to gather information, resolve problems and make recommendations for business and process improvements
•Comply with the firm methodology and external regulatory requirement
•Completing the assigned tasks within the given deadline
Sept 2013-Oct 2016

•Accounts Executive
•Handle full set of account and manage cash flow
•Monitor AR & AP to ensure payment collected or prepared within the timeline.
•Verification of receivables, payments, accounts and bank reconciliation, journals and inter-company reconciliation
•Liaise with tax agents, corporate secretary external auditors
•Preparation of accounts analysis
•Perform data entry, filing and other clerical duties as assigned
Dec 2016-Present

WORK EXPERIENCE
– Work as a tea barista at that company for 2 months
– Work as supervisor assistant of construction site at that company after SPM

Aug 2008 – Jan 2010 Account cum Admin Officer
Aug 2009 – May 2011Company as Accounts Assistant
PUM is a cullet manufacturing company. I am handling all account transactions to my superior for the preparation of management account.
Jun 2011 – Dec 2016 Senior Accounts Executive
CCB is a developer. Firstly, my job is handling full set of trading company accounts for Company. Three months later, they assigned me to in charged in one of the subsidiaries which is Company . Doing full set accounts eg, prepare monthly management account, project analysis, budget comparison.
Jan 2017 – nowSenior Accounts Executive
. Multi-task for newly school set up, eg. parent consultation, help in facility team, purchasing and accounts. Recently, focus on account payable eg. invoice key in, cheque preparation, cash book, checking collection report etc.

Employment History

Position Title : Safety Officer
Date Joined : 3rd January 2020 – Present
Duties
Engaged directly by Client, GPS to monitor EPC and their nominated sub – contractors execute project HSE Management Plan in all activities and operation are carried out in a safe manner and accordingly. Recommends improvements of site safety condition and work practices, carries out ongoing safety inspection to ensure Project HSE Programs are carried out as per the plan and all near misses, accident/incident are investigated and mitigation measures are taken to learn from past and ensuring the same will not reoccur.
Review all project related documents e.g. Method Statements, Risks Assessments, Standard Operating Procedures, etc. and ensuring compliance at the site.
Promotes HSE with EPC HSE Team during launching of campaigns, Mass TBT, award recognition amongst workforce for encouragement for a better behavior and culture towards HSE.

Position Title : Safety Officer
Date Joined : Freelance for year 2019 (as and when necessary)
Duties
Setting up and planning of all HSE activities during initial stages of undertaken project. Maintaining relationship with relevant government bodies to remain aware of the latest standards of Occupational Safety and Health or any other related legislation and ensure the Company and Occupational Safety and Health Committee Members are updated on any current regulations. Implementation of Environmental Management Plan in association with waste management and guidelines set by the Department of Environmental (DOE). To ensure all personnel acquire the Construction Industry Development Board (CIDB) Green Card (Akta Lembaga Pembangunan Industri Pembinaan Malaysia 1994) and to coordinate basic Safety Orientation Training for all employees prior commencing any work at the project site and to conduct other work-related trainings as and when required or by demand. Conducts internal audits and external agency audits e.g. CHRA audit, Noise monitoring/ surveillance and review Job Hazard Analysis (JHA) with Client and all construction contractors to identify risks and hazards and implement mitigation methods seemed best for the job sequences adhering to in-house Risk Assessment Matrix (RAM) and HSE counter measures. Lead incident investigations and facilitate communications, problem solution, and to recommend corrective/ preventive measurements to site personnel or the Management and the authorities whenever required. Activate and lead the Emergency Response Team (ERT) to any site emergencies and conducting internal emergency drills with site personnel or with external services such as BOMBA, Police or Kementerian Kesihatan

Position Title : Safety Officer
Location : MMHE Yard, Pasir Gudang, Johor
Date Joined : 1st September 2019 Date Left : 8th November 2019
Duties
Monitoring and implementing Client (Woodside, Australia) and company HSE requirements and ensuring all activities and operation are carried out in safe manner and accordance with the project HSE Management Plan. Initiate improvements of site safety condition and work practices, carries out ongoing safety audits to ensure Project HSE Programs are carried out and both Commissioning & Construction Team executes respective tasks safely daily as per SIMOPS during Commissioning phase.
Ensuring strict compliance to in-house PTW System by coordinating among sub-contractors and Client HSE Department, operations, existing yard organization, commissioning and construction teams for a smooth work transition and compilation, presentation, revision and review of all the site safe work plans and other related documentations prior approval.

Position Title : HSSE Superintendent
CC audit, loss prevention and ensure all activities and operation are carried out in safe manner and accordance with the project HSE Management Plan. Recommends improvements of site safety condition and work practices, carries out ongoing safety inspection to ensure Project HSE Programs are carried out as per the plan and all near misses, accident/incident are investigated and mitigation measures are taken.
Initiate launching and promotion of safety campaigns regularly during construction phases to motivate workers to participate and remained dedicated to identifying overall potential hazards associated with health, safety, security, social and environment that are novel to all the undertaken projects.
Achievement: Successfully completed Pkg 18 B (3,648,458 man-hours without LTI)
Achievement: Successfully completed PKG 18 D (3,714,988 man-hours without LTI)
Achievement: Successfully completed Pkg 16 A, ETP (7,589,437 man-hours without LTI)
Achievement: Successfully completed Pkg 16 B, RWTP (2,812,261 man-hours without LTI)

Position Title : HSSE Trainer
Location : Shell Refinery Company, Port Dickson
Date Joined : 7th May 2012 Date Left : 30th November 2012
Duties
Engaged by EPCC Contractor (Flour) as a HSE Trainer to develop and conduct mandatory trainings e.g. W@H, Hot Work Awareness, LOTO, Fire Watcher, Safe Work Permit, Safety Task Assignment (STA), HSE Leadership, JHA Review, Chemical Safety, Managing Safety 2 Zero (MS20), Commissioning Safety, etc. for all levels of personnel engaged in the Project. External training such as CIDB, AESP and AGT by NIOSH, Defensive Driving, Rigging and Slinging, First Aid Training, Fire Fighting and ERT Training by BOMBA are conducted as and when necessary. Apart from Trainings, lead weekly Mass Tool Box Talks and promote HSE monthly Campaigns and assist or support the contractors by providing topics such as HSE Alerts, Posters, Bulletins, Pictorials, etc. During Pre – Comm stage, support Construction Team in HSE implementation in the Plant.

Achievement: Successfully completed the project (3,850,000 man-hours without LTI)

Position Title : HSSE Manager
Location : Upstream of Lake Kenyir, Trengganu
Date Joined : 1st January 2012 Date Left : 2nd April 2012
Duties
Employed by the Consortium as a HSE Manager to monitor and implement statutory and Client’s (TNB) HSE requirements and procedures for Joint Venture Contractors and their appointed subs. To ensure both above and underground (tunneling) activities and construction are carried out in safe manner and accordance with the project HSE Management Plan. Undertakes on-going reviews of site safety condition and work practices especially blasting works, carries out ongoing site safety inspection and identify new work hazards and introduces new control measures to avoid mishaps and recurrence. Ensuring all incidents are investigated and adequate controls are taken

Position Title : Deputy ES&H Manager
Location : Doha, Qatar
Date Joined : 4th January 2011 Date Left : 31st October 2011
Duties
The ES&H Department is divided into three groups; which comprises of Emergency Response, Accident Investigation & Auditing and Construction Team. The ES&H Department is led by a Senior ES&H Manager and the team have more than seventy (70) direct employed ES&H personnel supporting the Department to ensure all relevant ES&H Regulations & the National and local requirements (Supreme Council of the State of Qatar) as well as ministerial orders and Cabinet decisions are complied and adhered by all eighteen thousand (18’000) direct and indirect employees. In the Accident Investigation & Auditing Section; principle responsibility is to conduct Internal Audits – meeting OSHAS 18001 and EMS 14001 standards and procedures and company procedures and leading the ES&H Management System Auditing Team and enforce compliance audits for all other appointed subcontractors. Other duties include Field Auditing of the Passenger Terminal Complex with area ES&H teams, recording and reporting of deficient EHS standards for documentation, and prepares, develop, improve, implement and maintain inferring findings. Conducting HAZID training on behalf for Client (Overseas Bechtel International) OBI Hazard School – hazard identification and implementation of corrective & preventive controls. Ensure PTC site and yard Welfare & Hygiene facilities are adequately in place, managed and maintained. Lead and participate in various Safety Task Analysis Risk Reduction Talk (STARRT) among personnel and sub – contractors and workers prior commencing daily task

Position Title : Safety Officer
Location : Mukim Belanja, Perak
Date Joined : 30th June 2010 Date Left : 31st December 2010
Duties
Minimizing and maintaining radiation exposures to any individuals, workers and general public population within the limits established by law (AELB) and to limit radon/ thoron inhalation, airborne particulate inhalation, and direct external radiation exposure. During drum retrieval in LTSF (approximately 80,000 drums) drum screening and drum processing which also comprises of other 500,000 tons of contaminated materials and debris and soil from the concrete facility which would be demolished.
Estimated direct radiation dose will exceed the unacceptable dose for a single worker. Therefore, a combination of worker rotation plan, medical surveillance, shielding, limiting exposure time, maintaining a safe distance, manual works using robotics and other engineered designs and monitoring dose rate were implemented

Position Title : Safety Manager
Location : Tanjung Kidurong, Bintulu, Sarawak
Date Joined : 2nd February 2009 Date Left : 12th May 2010
Duties
Engaged by EPCC Contractor (JGC Singapore) as a HSE Manager to monitor all aspect of safety, loss prevention and assist the contractors with the development, implementation and management of site HSE plans. Ensure all personnel undergo Fitness-To-Work exam by a recognized OHD, acquire NIOSH OGSP and CIDB Card, initial Safety Induction Course – Working in Live Plant by Client and conduct compulsory Working Above Water Induction for any personnel planning to work at the Jetty Head and maintain updated records of in – house, project and third-party trainings.
Ensuring strict compliance to in-house PTW System by coordinating among sub-contractors and Client HSE Department, operations, existing plant organization, commissioning and construction teams for a smooth work transition and compilation, presentation, revision and review of all the site safe work plans and other related documentations prior approval.
Schedule Accident Prevention Techniques (APT) program among contractor, Client and sub-contractors to exercise their capabilities while auditing the field and should profit the project in a variety of ways, such as reducing risk exposure, minimizing disruptions and/ or enhancing work and organizational efficiency. Due to working in a live plant, ensure workers are sufficiently trained to recognize the different types of alarms and beacons as each portray different kinds of emergencies such as release of toxic gases, fumes, substances, etc. and may easily identify the safest and quickest route to the nearest Muster Points at strategic locations within the plant as per CIMAH (Control of Industrial Major Accidents Hazard 1996) requirements.
Adopting Hazard Identification (HAZID) or Simultaneous Operations (SIMOPS) during RFSU and commissioning phases as this period requires diligent control to prevent any incidents from happening and are of concern due to overlapping and simultaneous on-going work which mostly involves with high voltages and live electricity and this approach is deemed to be more pragmatic, prudent and synergistic.

Achievement: Successfully completed Jetty project (488,393 man-hours without LTI)
Achievement: Successfully completed V – Mods project (76,364 man-hours without LTI)
Achievement: Successfully completed wax plant project (1,486,791 man-hours without LTI)

Position Title : Safety Officer

Location : Padang Besar, Perlis – Ipoh, Perak
Date Joined : 11th November 2008 Date Left : 31st January 2009
Duties
Employed as Safety Officer, ensuring compulsory attendance for all workers to attend the mandatory Track Safety Induction organized by Keretapi Tanah Melayu (KTM), conduct safety inspections and audits of the site facilities, ensuring that all work undertaken in a safe manner and safe practices implemented. Administers and maintain the Project HSE Plan for the organization. Plan and implement programs to train employees in safe operating procedures, fire prevention, working at heights and safe handling of chemicals. To implement hazard identification plan, inspection schedule and auditing program as per Project & KTM’s HSE Plan. To serves as the primary focal point for all safety issues in the project. To notify the management of any hazardous condition arises or accident /incidents occurred.

Position Title : Senior Safety Officer
Location : Sandakan, Sabah
Date Joined : 5th July 2006 Date Left : 6th November 2008
Duties
Setting up and planning of all HSE activities during initial stages of undertaken projects. Maintaining relationship with relevant government bodies to remain aware of the latest standards of Occupational Safety and Health or any other related legislation and ensure the Company and Occupational Safety and Health Committee Members are updated on any current regulations. Implementation of Environmental Management Plan in association with waste management and guidelines set by the Department of Environmental (DOE).
To ensure all personnel acquire the CIDB Green Card as per Akta Lembaga Pembangunan Industri Pembinaan Malaysia 1994 and to coordinate basic Safety Orientation Training for all employees prior commencing any work at the project site and to conduct other work-related trainings as and when required or by demand. Gathers information, maintaining and analyzing safety statistics and prepare reports and data from various internal departments to update corrective action reports generated in response to recommendations from accident investigations, internal audits and external agency audits. Review and approve Job Hazard Analysis (JHA) with Client and all construction contractors to identify risks and hazards and implement mitigation methods seemed best for the job sequences adhering to Matrix Of Permitted Operation (MOPO) or in-house Risk Assessment Matrix (RAM). Lead incident investigations and facilitate communications, problem solution, and to recommend corrective/ preventive measurements to site personnel or the Management and the authorities whenever required. Activate and lead the Emergency Response Team (ERT) to any site emergencies and conducting internal emergency drills with site personnel or with external services such as BOMBA, Police or Kementerian Kesihatan

Achievement: Successfully completed the project (5,868,070 man-hours without LTI)
Position Title : Senior Safety Officer
Location : Tanjung Rambutan, Perak
Date Joined : 6th March 2003 Date Left : 30th June 2006
Duties
Setting up and planning of all HSE activities during initial stages of undertaken project. Maintaining relationship with relevant government bodies to remain aware of the latest standards of Occupational Safety and Health or any other related legislation and ensure the Company and Occupational Safety and Health Committee Members are updated on any current regulations. Implementation of Environmental Management Plan in association with waste management and guidelines set by the Department of Environmental (DOE). To ensure all personnel acquire the Construction Industry Development Board (CIDB) Green Card (Akta Lembaga Pembangunan Industri Pembinaan Malaysia 1994) and to coordinate basic Safety Orientation Training for all employees prior commencing any work at the project site and to conduct other work-related trainings as and when required or by demand. Gathers information, maintaining and analyzing safety statistics and prepare reports and data from various internal departments to update corrective action reports generated in response to recommendations from accident investigations, internal audits and external agency audits. Review and approve Job Hazard Analysis (JHA) with Client and all construction contractors to identify risks and hazards and implement mitigation methods seemed best for the job sequences adhering to Matrix Of Permitted Operation (MOPO) or in-house Risk Assessment Matrix (RAM). Lead incident investigations and facilitate communications, problem solution, and to recommend corrective/ preventive measurements to site personnel or the Management and the authorities whenever required. Activate and lead the Emergency Response Team (ERT) to any site emergencies and conducting internal emergency drills with site personnel or with external services such as BOMBA, Police or Kementerian Kesihatan

Achievement: Successfully completed the project (8,731,083 man-hours without LTI)

Position Title : Safety Officer
Location : Bukit Mertajam, Penang
Date Joined : 1st January 2003 Date Left : 3rd March 2003
Duties
Employed as Safety Officer, conducting safety briefing for all workers, conduct safety inspections and audits of the site facilities, ensuring that all work undertaken in a safe manner and safe practices implemented. Administers and maintain the Project HSE Plan for the organization. Plan and implement programs to train employees in safe operating procedures, fire prevention, working at heights and safe handling of chemicals. To implement hazard identification plan, inspection schedule and auditing program as per Project & Client’s HSE Plan. To serves as the primary focal point for all safety issues in the project. To notify the management of any hazardous condition arises or accident /incidents occurred

Position Title : Safety Officer
Location : Penang
Date Joined : 28th September 2001 Date Left : 31st July 2002
Duties
Engaged as Safety Officer, conducting safety briefing for all workers, conduct safety inspections and audits of the site facilities, ensuring that all work undertaken in a safe manner and safe practices implemented. Administers and maintain the Project HSE Plan for the organization. Plan and implement programs to train employees in safe operating procedures, fire prevention, working at heights and high rise building associated risks and safe handling of chemicals. To implement hazard identification plan, inspection schedule and auditing program as per Project & Client’s HSE Plan. To serves as the primary focal point for all safety issues in the project. To notify the management of any hazardous condition arises or accident /incidents occurred and coordinates activities
Achievement: Successfully completed the project (850,000 man-hours without LTI)

Position Title : Safety Officer
Project : 1. Phase 2 – Extension for company
2. Renovation & Extension to existing Factory for company at Bukit Mertajam, Penang;
3. Construction of a Double Storey Facility and Clean Room for Intel PG 12, Penang

Location : Various Parts of Penang
Date Joined : 16th September 2000 Date Left : 16th September 2001
Duties
Handling and coordinating safety, health, environment and at times security measures with all site personnel and advising the Management and the General/ Project Manager on present safety regulations and relevant Occupational Safety and Health related matters at the project construction site. Recommend improvement to existing HSE system and reviewing and developing Safety, Health and Environment Policy and Plan/ Manual in line with the implementation of HSE issues for onsite operations as practicable as possible. Enforce safety rules and regulations in the project sites and provide orientation for all employees, contractors, vendors, suppliers and other construction related personnel prior entering the premises to comply with the implemented project/ company safety requirements and policy.
Conduct daily inspections and routine auditing at the work site, which comprises of machinery, equipment, tools, scaffoldings, plants, PPE; and oversee all related welfare, firefighting and first aid facilities. To anticipate and identify potential risks and hazards at the project construction site and to recommend and implement proper safe working procedures. Any new risk arises are highlighted during daily Tool Box Talks. Safety promotions by awarding selected workers tokens of appreciation, recognition, monetary gifts and bonuses after certain periods of observation and having achieved continuous safe working behavior during bi-annual gatherings or after completion of set mile stones.
Gathering and maintaining project safety statistics for recording and submission to Department of Occupational Safety & Health (DOSH)

Achievement: Successfully completed Dell project (370,000 man-hours without LTI)
Achievement: Successfully completed Intel project (260,000 man-hours without LTI)

Position Title : Safety Officer
Project : 1. Construction of company at Pasir Puteh, Ipoh, Perak;
2. Expansion of existing factory for company at Seberang Perai, Penang;
3. Company at Kulim and other company at Seberang Perai, and Kobe Precision Technology at Penang.

Location : Ipoh & various parts of Penang
Date Joined : 20th April 2000 Date Left : 15th September 2000
Duties
Handling and coordinating safety, health, environment and at times security measures with all site personnel and advising the Management and the General/ Project Manager on present safety regulations and relevant Occupational Safety and Health related matters at the project construction site. Recommend improvement to existing HSE system and reviewing and developing Safety, Health and Environment Policy and Plan/ Manual in line with the implementation of HSE issues for onsite operations as practicable as possible. Enforce safety rules and regulations in the project sites and provide orientation for all employees, contractors, vendors, suppliers and other construction related personnel prior entering the premises to comply with the implemented project/ company safety requirements and policy.
Conduct daily inspections and routine auditing at the work site, which comprises of machinery, equipment, tools, scaffoldings, plants, PPE; and oversee all related welfare, firefighting and first aid facilities. To anticipate and identify potential risks and hazards at the project construction site and to recommend and implement proper safe working procedures. Any new risk arises are highlighted during daily Tool Box Talks. Safety promotions by awarding selected workers tokens of appreciation, recognition, monetary gifts and bonuses after certain periods of observation and having achieved continuous safe working behavior during bi-annual gatherings or after completion of set mile stones.

Position Title : Senior Safety Coordinator
Location : Tuas, Singapore
Date Joined : 12th April 1996 Date Left : 14th February 2000
Duties
The master, owner or agent of a ship must appoint a Safety Coordinator to promote safety and ensure that the Factories (Shipbuilding and Ship-repairing) Regulations 1994 are complied with and coordinate all work so that it can be executed safely.
The Regulations stipulates detailed safety measures to enhance the safety of workers and measures to prevent the occurrence of fire and explosion, arising from incompatible work on board vessel undergoing repairs or construction in shipyards and in the harbor.
Safety orientation programmes are conducted regularly for all persons who do any work on the ship. When hazardous work is to be carried out on board any vessel in the harbor, a Vessel Safety Coordination Committee (VSCC) must be established. The VSCC must meet daily, plan and coordinate all works on board the ship or rig. Variety of vessels which enters the yard for repair ranges from cargo, tankers, LNG, LPG, rigs, FPSO, cruise, etc. and mostly are regarded as highly flammable and as such, permit-to-work system is implemented and requirements followed must be strictly adhered for the prevention of fires, explosions and injuries.
Other types of PTW are applicable as well depending on the undertaken tasks e.g. dry docking, confined space entry, heavy lifting, ship conversions, etc. where additional focal persons or professionals are appointed to oversee the respective job is performed accordingly and safely.

Position Title : Private (1)
Location : Singapore
Date Joined : 22nd September 1993 Date Left : 8th March 1995
Duties
Three (3) months training with Singapore National Service as Recruits in Boon Lay Camp before continuing another three (3) more months of intensive firefighting and rescue training at Nee Soon Camp. As an ambulance attendant, attending to all emergency calls. Duties may vary depending on a situation; such as performing first-aid on car wreck/ accident or an assaulted victim; resuscitating (CPR) an individual suffering from cardiac arrest or a drowning person; or assisting mothers-to-be who are going into labor. As a fire fighter based at Central and Bukit Timah Fire Station, tending to a fire or any emergency calls during line of duty.
Daily routine checking on all fire equipment like Self-Controlled Breathing Apparatus (SCBA), hoses, generators, ladders, hydraulic and pneumatic tools, and any firefighting equipment, etc. in various types of fire trucks like the Pumper, Rescue Tender, “Snorkel”, B.A. Tender; etc., which includes periodic inspection and maintenance of fire hydrants throughout the Republic when there are no emergency calls. Conducting spot checks/ inspections in public places like offices, hotels, churches, entertainment outlets, banks, shopping malls and especially high-rise buildings for functional firefighting equipment such as fire extinguishers or hose reels, dry risers, visible fire exit signs and a clear and safe emergency route out of a building as under Singapore Fire Safety Act 199. Regular fire drills like Hose Drill, Foam Drill, Suction Drill, Radio Communication Procedures, Fire Service Knots and Lines or B.A. Usage and Control Techniques. Fire and rescue drills sometimes take place in the public like in factories, high-rise buildings, oil depots or a joint fire and rescue drill with other privatized fire units from the airport, shipyard or a chemical plant.

EXPERIENCE
Freelance Writer, Product Nation ⧫ Mar 2018 – Jul 2018
♦ Worked closely with the team in drafting and publishing an array of content in line with Search Engine
Optimization to increase the visibility of a websites.

Assistant Site Safety Supervisor, ⧫ Jan 2015 – Jul 2018
♦ Assisted in conducting Job Hazard Analysis to identify the risks and hazards faced by workers.
♦ Conducted risk assessments and checklist preparation in delivering positive safety outcome.
♦ Delivered Safety & Health training to enhance the awareness of employees.
♦ Ensured all activities are carried out in line with HSE policies and procedures.

– Operations HSSEQ Superintendent
2016 – Present
• Actively promote company’s Mission, Vision and Core Values with key
focus towards safety culture.
• Actively promote company’s Health, Safety, Security, Environmental
and Quality policies.
• Oversee the HSSEQ related matters for all the fleets globally. I.e. FPSO
Armada Kraken (North Sea), FPSO Armada Olombendo (Angola), FSU
Armada LNG Mediterrana (Malta), FPSO Armada TGT1 (Vietnam), FPSO
Armada Sterling (India), FPSO Armada Sterling II (India) and FPSO
Karapan Armada Sterling III (Indonesia).
• Actively engage and promote Safety Leadership throughout the Kuala
Lumpur office, Shore Bases and on board FPSOs.
• Deputising GM-HSSEQ during his absence to attend Senior
Management Meetings and Town Hall sessions.
• Organize and coordinate annual HSSEQ campaign.
• Actively engage, support and promote the company’s Life Saving Rules.
• Chair monthly department HSE meeting with HSE video and HSE topic
sharing among the team.
• Prepare and develop annual HSSEQ Plan which includes Occupational
Health & Safety, Process Safety and Environmental KPI’s.
• Review and monitor each Installation their specific Key Performance
Indicators (KPI’s) from the HSSEQ plan and provide overview status to
Senior Management.
• Ensure the Incident data base entry records are maintained and kept
up to date and prepare a monthly Incident status summary to the
Senior Management.
• Participate in incident investigations and review incident investigation
reports, identify any trends and assure that there is an appropriate
response to prevent future recurrence.
• Prepare and issue Safety Alerts across the organisation for lesson
learnt purposes.
Manage and maintain online Lesson Learnt Database.
• Ensure all audit reports are properly filed, controlled and managed.
• Maintain an accurate data base for the management of all emergency
response exercises. Ensure that all reports are maintained and
properly filed.
• Organize and coordinate Tier 2 and 3 annual emergency response drill
exercise in head office.
• Manage emergency response arrangement including assigning
emergency response duty manager and the readiness & availability of
Emergency Command Room (ECR).
• Oversee all activities related to collecting, analysing, tracking, and
reporting of HSE performance data.
• Prepare and issue the monthly HSSEQ report and the associated safety
performance graphs for the final review and sign off by HSSEQ General
Manager
• Review the Safety Observation Card (SOC), statistics and provide
analysis to the Senior Management.
• Provide in country Operations Support Teams, OIMs and Onsite Safety
Advisors with professional and continued HSSEQ support.
• Lead and conduct assurance internal audits covering International
Safety Management (ISM Code), ISO 45001:2018, ISO 14001:2015
and ISO 9001:2015 across the KL office, Shore Bases, on board FPSOs
including Third Party Contractors in order to maintain ISM and ISO
certification.
• Manage and maintain the monitoring of Regulatory Compliance
Registers for all FPSO’s/FSU including the evaluation of compliance.
• Manage and maintain Environmental Aspect and Impact registers for
all FPSO’s/FSU including the evaluation of compliance.
• Manage and maintain Customer Satisfaction Survey as per ISO
standard and Company’s internal processes.
• Collaborate with in-country management to periodically update Risk
and Opportunity registers as per ISO standards and Company’s internal
processes.
• Manage and prepare Management Review report annually.
• Conduct HSSE training and induction to new joiners to the company as
well as onboard crew.
• Collaborate with cross functional departments to drive the
implementation of Health & Safety related initiatives, including
Management Visit, Regulatory Compliance and Contractor
Management.
• Participate and provide input in HAZID/HAZOP workshop.
• Provide HSSEQ support in the initial project bidding and refinancing
exercises.
• Involve and participate in the Risk Assessment review session.
• Review and provide input for HSSEQ related procedures, SOP’s,
guidelines and standards.
• Additional roles as office fire warden as well as trained first aider.
• Organize and coordinate annual office fire drill and office inspections.
• Regular head-to-head communication with management providing an
effective and efficient relationship and understanding of common
goals and objectives.
• Prepare annual financial forecast in areas relating to health, safety and
environment.
• Focal person / liaison between offshore, in-country team, head office
and Corporate HSSEQ department.
2015 – 2016
• Responsible to deliver Goal Zero aspiration and other HSE
performance.
• Responsible for effective learning from incident at location to avoid
future occurrence.
• Provide additional level of assurance for country legislative
requirement.
• Responsible to drive good safety culture and practices.
• Duty as secretary of safety and health committee
• Tracked training matrix to ensure no potential overdue/outstanding
trainings for HSSE Critical roles.
• Fountain (FIM) input, tracking and close out.
• Focal point and drive closure of all Audits – e.g. SIRIM, PTW, Catering,
HSE Case
• Lead HSE improvement program, analyse and share incident / ACT
trending
• Conduct Line of Defence 1 (LOD1) on daily basis and provide input to
onshore HSE Advisor for analysis.
• Safety supervision on site and toolbox talk coaching
• Generating annual location HSSE plan
• Preform spot checks on controls identified in PTW’s and randomly
attends toolbox talks on site.
• Full participation in site PTW L2 &3 audits. Provide coaching/guidance
to POB onboard for gaps identified
• Assist OIM with incident investigation and reporting, Site risk
assessment.
• Monitoring of compliance to Environmental regulations and HSSE
systems
• Coordinate monthly emergency drill exercises.
• Facilitate Safety Day at location to promote safety culture and
awareness. E.g.: Reflective learnings, focused safety campaign,
Learning from incident (LFI)
• Additional roles as frontline barrier management (FLBM) assessor
• Focal point for HSSE Regulatory Compliance register
• Responsible for schedule waste and TENORM waste management at
offshore
2013 – 2015
• In charge and responsible for coordinating the administration of the
PTW system to ensure its effectiveness in control over hazards and
managing risk at the worksite to as low as reasonably practicable
(ALARP) during normal operations and SIMOPS (Module installation,
Pipe laying and installation, Diving Operations, Hook-up and
Commissioning, Topside Major Maintenance, and Wells intervention
activities).
• Act as first line check for conflicting activities, isolation boundaries and
potentially hazardous operations in daily operation meeting by referring
to MOPO/SIMOPS matrix.
• Review documentations (permits, certificates, JHA, checklists, SDS and
procedures) to ensure that by using the Hazard Prompt 10+1, Control
framework checklist (CFC) and Control Framework Prompt (CFP) to
identify hazards, their controls and mitigations are being correctly
implemented and maintained during work execution onsite
• Worksite coaching – facilitated and carried out training sessions on
HEMP process and managing safety at worksites (e.g. PTW, JHA,
Toolbox Talk, Dynamic Risk Assessment)
• Keep track and update latest regulations and requirements pertaining
to the safe operation.
• Carried out Accident Control Technique (ACT) and Permit to work
effectiveness and shared non-compliance findings for
learning/improvement during daily safety toolbox meeting (STM).
• Implemented Operating Integrity and achieved calculative stage at F23
Complex.
• Maintain Permit to Work System documentation archives for audit trail
• Periodically review PTW procedure for improvement.
• Operating Integrity implementation and sustainability
2006 – 2013
• Maintain effective HSE Incident reporting system (Fountain Incident
Management), collate and distribute findings as well as initiate
corrective actions and tracking until close out audit item.
• Maintain and provide training on personal protective equipment (PPE),
tools and measuring instruments.
• Organized effective safety meetings, emergency and lifesaving drills
offshore facilities once per trip offshore.
• Conducted and chaired monthly HSSE meeting at offshore facilities
with contractors.
• Conducted and coordinate Safety programs such as Proactive
Intervention Culture “Train the Trainer, Safety Days, Life Saving Rules
Campaigns.
• Review, audit and implementation of effective HSE MS, HSE Case,
Emergency response management system and procedures as per
legislation requirement
• Complied with OSHA 94 and Factory Machinery Act (FMA). – Malaysian
Legislation
• Coached team in developing a Goal Zero safe working culture, where
people want to and know how to work safely, by ensuring safety rules
are clearly understood and good behaviours are recognized.

E X P E R I E N C E
Senior Field Service Engineer
From 2019 – 2020
Leading a team for repairs, maintenance and troubleshooting of engines
Chief Engineer
From 2017 – 2019
Sailed on Maersk Cotonou, Maersk Hanoi, Rio Madeira & etc. as Second Engineer

Apr 2017 – Present
(3 years 1 month) Safety & Quality Manager
Industry Construction / Building / Engineering
Specialization Engineering – Environmental/Health/Safety
Role Management
Position Level Manager

1. ISO 9001:2015 QMS establishment
2. Set up SHC of company & project site
3. Prepare ESH budget for each project
4. Develop Safety Induction Manual
5. Conducting site SHC meeting
6. Project site safety management
– Internal Training program
– Arrangement of Competency training program to workers
– ERP system
– HIRADC study
– S&H program
7. Local authority license application
– Digging permit
– TMP permit
8. Ensure site activities in compliance with HSE plan and work progress requirements
9. Safety Non-compliance penalty enforcement
10. Subordinate supervising and performance assessment
11. Ensure proper PPE and safety attires are fully abide by the workers
12. Daily un-save condition and un-save act observation and monitoring
13. Liaise with local authority such as CIDB and DOSH and ensure site safety are in compliance with CIDB and OHSAS requirements
14. Updating SOP and HIRADC as and when necessary
15. Update new safety regulations from local authority
16. Equipment safety and maintenance
17. Schedule Waste Management
18. Monthly HSE Report preparation
19. Maintaining IAVB Quality Management System (QMS)
20. Conduct Internal QMS Audit
21. Responsible to Client Environmental, Safety and Quality Audit and ensure site in compliance to client requirements
22. Internal building defects inspection prior to customer inspection
23. Liaise with sub-contractors regarding quality, safety, health and environmental matters
24. Any other mater related to project Quality, Safety, Health and Environment
25. Reporting to Executive Director

2006 – Apr 2017
(11 years 4 months) Safety & Quality Manager
Industry Manufacturing / Production
Specialization Manufacturing/Production Operations
Role Management
Position Level Manager

1. Set up & overlook company ISO 9001, OHSAS 18001 and ISO 14001.
2. Plan, manage & organise company Safety activities such as Safety Audit, Safety Inspection, ERP system, Yearly Safety Award, SHC meeting, OSH related training program etc.
3. Responsible for BOMBA yearly inspection, DOSH factory inspection and other government agency inspection for renewal of relevant license.
4. Prepare necessary report to DOSH or customers.
5. Establish, monitor and updating to ensure company objectives on Quality, Safety & Environment are met.
6. Carry our HIRARC at work shop in order to comply with regulatory requirements.
7. Continuous improvement by establishing and updating work safety procedure or work instruction to comply with regulatory or customer’s requirements. (Example Lafarge-HOCIM Malaysia, Tasek, YTL, CIMA, CMS etc)
8. Ensure all operational equipment / tools are well maintained as per scheduled.
9. Accident / Incidents investigation and analysis for review
10. Daily supervision to minimise unsafe act and unsafe condition.
11. Update internal Safety requirement to comply with customer requirement
12. Advise to MD matters related to factory Safety, Health & Environment
13. SHO green card holder since 2010.
14. Fully responsible for operation of transformer tank production.
15. Monitor daily operation to ensure smoothness of customer inspection, production and product delivery.
16. Resolve problem arising due to planning, product discrepancy and delivery transportation,
17. Plan, resolve and improve matters related to transformer tank quality issue
18. Prepare relevant quality inspection plan and report
19. Manage 120 local and foreign workers including sub contractors.
20. Liaise and review with customer about new project fabrication.
21. Plan, initiate and compiling for internal Quality, Safety and Environmental Management System auditing.
22. Plan, prepare and arrange for yearly Management Review Meeting.
23. Company Management Representative (MR) for Quality, Safety and Environment and fully reporting to MD.

Achievement:
1. Establish, update and maintain company QMS, OHSAS and EMS.
2. Organise company Safety Event which eventually win a Purchase Order from new customer Selinsing gold Mine.

Jan 2004 – Jan 2006
(2 years 1 month) Assistance Manager
Industry Manufacturing / Production
Specialization Manufacturing/Production Operations
Role Management
Position Level Senior Executive

1. QA of Anodized aluminium product.
(Picture frame + industrial product)

2. Set up quality system of the company.

3. Company QMR for the ISO-9001

4. Assist Factory Manager in optimising production output and monitoring workers’ performance.

5. Special project quality in-charge.

6. In-charge of Anodizing Process since 2005.

2002 – 2004
(2 years 1 month) Engineer
Industry Manufacturing / Production
Specialization Sales – Engineering/Technical/IT
Role Management
Position Level Junior Executive

Conveyor system design for:
1) Food & packaging industry
– Nestle – Milo plant modification
– Perfect food- waffle & muffle expansion line
2) Automotive & machinery parts
– SKF – modification of existing line
3)Personal care product
– Colgate – soup line modification

My role:
– Sales & Marketing Development
– Design and presenting to customer on conveyor system
– Production monitoring
– Customer follow up
– Company QMR for ISO 9001
– Raw material sourcing
– Safety during conveyor installation & commissioning at customer site
– Control team of 5 person

May 1991 – Mar 2002
(10 years 11 months) Production Engineer
Industry Manufacturing / Production
Specialization Manufacturing/Production Operations
Role Management
Position Level Senior Executive
Duties:
Control of raw glass inventory/movement, daily production planning, man power, yield ratio, production target, safety, OT, ISO documentation, QCC, training, 5s , TPM etc to meet management target

Also hands on experience in handling machinery of cutting, edging and drilling

Accomplishment:
Successfully improve cutting process yield ratio
from the beginning of 65 % (1994) to 68 % (1995),
72 % (1996),75% (1997), 78% (1998), 80% (1999)
and 82.5% (2000) .

Reason for leaving:
Company offering VSS due to re-structure exercise

Working experience

Position : Safety and Health Officer 2018-2019
To report/advice/ propose to PM high rise project facilities safety improvement, maintenance and any accident/incident, precaution and prevention monthly/weekly waste schedule, traffic control , induction, inspection , side walk joint with client, . Fire fighting system and equipment check, Weekly safety toolbox talk, HIRC,SOP talk regarding safety with all departments.. Able to propose safety improvement and training from time to time to the management. Liaise with government authorities.

Position : Safety and Health Officer
To report/advice/ propose to GM for annual facilities safety improvement, maintenance and any accident/incident, precaution and prevention for: 3 production line, clue kitchen, monthly/weekly waste treatment plant index, hanger and loading unloading bay . Fire fighting system and equipment check, thermal scanning. Weekly talk regarding safety with all departments. Online safety Q & A and assignment for management to operators of all departments to another department. Overhead 2 tons crane PMA and equipment check. Upload monthly safety data statistic online to HQ for share holder. Able to propose safety improvement and training from time to time to the management.

Position : Safety and Health Officer (2008 to 2010)
To comply with OSHA 18001 & ISO 19001, archived safe working Environment. Daily plant inspection, machinery inspection, safety induction/training, safety Meeting, Silo/confine space inspection, Hazard Risk identify assessment, First aid, Respond & emergency respond, Summit Lavarciding & Fogging to MPPG, to summit safety report to JKKP. To bring awareness of safety to all parties.

Position : Safety and Health Officer (2008 to 2008)
To comply with OSHA 18001 & ISO 19001, to assist Developer archived safe working Environment. Site safety inspection, daily walks through, safety tool box talk, safety Meeting, Scaffolding erection, confine space inspection, Hazard Risk identify assessment, First aid, Respond & emergency respond, CIDB, LEVI, site registration, Summit Lavarciding & Fogging to MPK, to summit safety report to JKKP.

Position : Safety and Health Officer (2006 to 2008)

Daily morning safety briefing, exercise for 5 minutes, daily walk thought at least spent 30 minutes on each department to : inspect, observe, talk, greeting, and remind them how important about them to our company and their family to create a safe working environment and bring safety awareness to workers. Machineries and tools inspection, cleanness off their work place. Receive and respond to management’s complaining to do correction immediately. More frequent walk through after 12 hours working to remind workers to take 5 minutes break or stop them from carry on their work if they are too tired. Housekeeping after 7p.m for half and hour and inspect the tidy and cleanness of the work place again on each sections together with the person in charge and comment about their safety working performance of the day .

Position : Quantity Surveyor (2005 to 2006)
But active and interested in learning safety method and practice from china, Korea and Malaysia. Interesting and real time practice from on the spot fatal accident naturally by disease, human reckless behaviors, act of mother nature, machines malfunction, error in operating machine mechanism, precaution and preparedness before and after rock blasting procedures, surviving skills for canal and tunnel awareness, prevention and preparedness by the emergency respond team. Methods to safe injured or immobilized worker from steep hill. Communication and level of understanding from foreigner workers. Understanding operating on heavy and big mobile towel crane from china, drilling machine from Korea and super mega dumper and mega excavator from Tractor company. Working and talking with senior safety officers from 3 countries and reading their Private and confidential incidents and accidents files and correction actions taken. Dealing with 3rd parties e.g.: government, labour law enforcement offices, Environment officers, protected wild animal and forest officers. Standard operating and handling procedure for C4/dynamic explosive tools and equipment up close and personal experience. Different equipment and method for tubular, bamboo, wood and steel scaffolding erection.

Position : Site Safety Supervisor (2002 to 2005)
Task : To comply with OSHA 18001 & ISO 19001, to assist Developer archived safe working
Enviroment. Site safety inspection, daily walks through, safety tool box talk, safety
Meeting, Scaffolding erection, confine space inspection, Hazard Risk identify assessment,
First aid, Respond & emergency respond, CIDB, LEVI, site registration, Summit
Lavarciding & Fogging to MPK, to summit safety report to JKKP.

Position : Quality & Quantity Officer (1995 to 1997)
Task : Onboard Crude Tanker to monitor, collect sample and gauge mass quantity
Oil on board, to inspect spillage or leakage during suction, Calibration of oil pipeline and
Gas pipeline, suction pipe line, back flow forces, pressure check, service and maintain
Offshore safety equipment and calibrate machine.

Working Experience:
1994 – 1998
Engineering (Study Group): Senior Supervisor
Responsibilities:
• Fabricate Inspection jig & Operate ICT machine
• Process time study & line balancing
• Support Production & QA for any technical issue
• Make trial run sample & do analysis for all the problem point, to make sure not technical issue once product hand over to production
** Company Location : Kluang , Johor (Local company)
** Natural Business : PCBA , mechanical & box build
** Report to : Operation Manager
** Reason of leaving: company close down

1998 – 2012
Business Development: Asst Manager
Responsibilities:
• To be able handle kinds of market feedback and situation.
• Able to expand company business
• Cultivate and maintain relationships with supplier & customer key people
• Create articulate sales plans that target and meet company objective
• Sourcing vendor for competitive price
• Development schedule planning to achieve customer schedule from deign final issue till 1st MP (monitor for a month)
• Daily visit customer to receive influential business information & make close relationship with customer
• Prepare: a. quotation & costing
• b. company yearly Business Plan
** monitor manpower use & machine capacity
• c. department target vs actual (KPI)
• d. monitor month achievement vs sales target
• e. monthly closing: development purchase & sales
** 1998 start join as Incoming QC Supervisor x 2 years
** 2000 ~ 2001 in charge OQC/QA Senior Supervisor x 2 years
** 2002 transfer to Business Development Dept
** Company Location : Pasir Gudang , Johor (Japanese company)
** Natural Business : Plastic Injection Moulding
** Report to : Managing Director
** Reason of leaving: company close down

2012 – 2019
Supply Chain: Asst Manager
Responsibilities:
A. Sourcing:
• Source vendor for new project:
a. Electronic & Electrical
b. Mechanical
c. Packaging & others
• Cultivate and maintain relationships with supplier
• Audit New Supplier (local & China)
B. Purchasing:
• Review forecast & approve PO to supplier.
• Review buyer DNS to supplier.
• Monitor supplier delivery & quality performance
• Visit supplier monthly by monthly
• Conduct yearly cost down program
C. Planning:
• Weekly review yearly forecast and upload to SAP system
• Prepare master schedule for Planner
• Weekly review production plan with planner & production
• To co-ordinate with customer the demand up down size
• Review delivery plan vs actual shipment
• Follow up material planner for material gated
• Prepare yearly Sales Demand & Capacity
** Company Location : Tampoi , Johor (Local)
** Natural Business : Home Appliance (box build) , PCBA & Battery Pack Assy .
** Report to : Executive Director
** Reason of leaving: get the opportunity in new fields

2019
Purchasing: Manager
Responsibilities:
• Price review & negotiation with supplier
• Monitor supplier delivery & quality performance
• Visit supplier monthly by monthly
• Conduct yearly cost down program
• Source new subcon/supplier
** Company Location : Kulai , Johor (Local)
** Natural Business : Rubber/Silicon, die cut.
** Report to : General Manager
** Reason of leaving : get the opportunity work in oversea (Africa)

2019 – 2020
Sales, Quality , Development & Analyst : Manager
Responsibilities:
A. Sales
• Look for new Chinese customer & customer service
• Prepare monthly sales projection (forecast)
• Prepare Sales Report
B. Quality
• Setup Incoming, In-process & Out going QC system
• Train QC Inspector
C. Development
• Sourcing vendor for new project:
a. Direct & indirect & Miscellaneous
b. Tooling
• Cultivate and maintain relationships with supplier
• Audit/visit supplier
• Setup new factory plant (recycle material & repalletize)
• Prepare Project Time plan
• Local purchase
• Follow up all new project and mold testing
D. Analyst
• Collect all production figure & data
• Prepare analyst report & follow improvement plan with Production Team.
• Prepare Month Production Analyst Report
** Company Location : Angola (Africa)
** Natural Business : Recycle Material , Plastic & blow injection moulding)
** Report to : Managing Director
** Reason of leaving: permit issue

Dec 2019 – Jul 2020
(8 months) Executive

Industry Exhibitions / Event management / MICE
Specialization Clerical/Administrative Support
Role Administrative Executive
Position Level Junior Executive

– Creating event menu
– Arrange casual worker schedule
– Arrange casual worker and part timer payroll

Jan 2018 – Aug 2018
(8 months) Chef De Partie
Industry Food & Beverage / Catering / Restaurant
Specialization Food/Beverage/Restaurant Service
Role Chef
Position Level Junior Executive

Aug 2015 – Dec 2017
(2 years 5 months) Demi Chef
Industry Food & Beverage / Catering / Restaurant
Specialization Food/Beverage/Restaurant Service
Role Supervisor/Team Lead
Position Level Junior Executive

Jun 2014 – 2015
(7 months) Aviation Screening Officer
CERTIS CISCO PTE LTD
Industry Security / Law Enforcement
Specialization Security/Armed Forces/Protective Services
Role Security Officer
Position Level Non-Executive

2013 – 2014
(1 year 1 month) Cook
Industry Food & Beverage / Catering / Restaurant
Specialization Food/Beverage/Restaurant Service
Role Food Preparation/Kitchen Hand
Position Level Junior Executive

2012 – 2013
(1 year 1 month) Cook
Industry Food & Beverage / Catering / Restaurant
Specialization Food/Beverage/Restaurant Service
Role Food Preparation/Kitchen Hand
Position Level Junior Executive

Feb 2012 – Dec 2012
(11 months) commis cook

Industry Hotel / Hospitality
Specialization Food/Beverage/Restaurant Service
Role Food Preparation/Kitchen Hand
Position Level Junior Executive

Nov 2007 – Mar 2010
(2 years 5 months) commis 3
Industry Hotel / Hospitality
Specialization Food/Beverage/Restaurant Service
Role Food Preparation/Kitchen Hand
Position Level Junior Executive

EXPERIENCES GAINED:
Sensitive Palate – Chefs need keen senses of taste and smell. The best chefs recognize subtle nuances in flavors. This ability allows them to explore bold new flavor combinations and make them work.

Creativity – Truly successful chefs put their own twist on familiar dishes and create new combinations. Creativity and a flair for experimentation are essential traits of top chefs.

Teamwork – A harmonious meal requires cooperation in the kitchen. Whether you’re working in an executive chef job, directing the whole process, or as a line cook preparing a specific element of the meal, teamwork is essential. Executive chefs have to be able to manage workers, delegate responsibility and work closely with others.

Determination – Having a career that you’re not only passionate about, but also meets an essential need for people, is worthwhile and satisfying. However, aspiring chefs should be prepared to work hard. A chef job may require working on evenings and weekends and spending long hours on your feet. Restaurant kitchens are fast-paced and often stressful. Successful chefs have to be dedicated to their craft in spite of some of the less glamorous aspects of the job.

Organization – Bringing all the elements of a meal together quickly and elegantly takes preparation and organization. The ability to plan ahead will help you keep your cool in a high-pressure kitchen environment.

REASON FOR LEAVING:
Seek for better career advancement opportunities and exposure

Experience

Mar 2020 – Present
(8 months) Financial Controller

-Working as a financial controller for a Thailand listed company in India
-Direct and control of all finance & accounting matters including financial planning and management, supporting for the business & strategic decision, taxation, establishing and implementing the internal control system and management information system, and liaison with financial institutions and regulators
-Ensure that the full set of accounts are prepared and maintained on a timely basis and are in accordance with the corporate requirements and professional standard.
– Manage and control all accounting, internal control systems and procedures to conform to standard statutory and corporate requirements as well as to maximize effectiveness.
– Ensure that the prime records of accounts and reconciliations e.g. bank reconciliation, customers ledger reconciliation, venders ledger reconciliation etc. are maintained to high level of accuracy
– Review manufacturing costing and inventory control; cooperate with other departments in order to ensure correctness of production cost.
– Handle invoicing and petty cash
– Verify and control expenses, ensure that expenses are appropriate as per Company’s policy.
– Maintain fixed assets register and ensure correct depreciation.
– Maintain payroll and record in compliance with local regulations
– Handle Import and Export processes and documentations.
– Prepare financial management reports (Performance Report, Profit & Loss, and Balance Sheet) and prepare in-depth analysis on monthly, quarterly and annual basis
– Review statutory financial reports under the local statutory rules and regulations and company requirements
– Prepare MIS Reports
– Review and submit quarterly Group Package to Headquarters on a timely basis
– Lead physical stocktaking, cooperate with production and warehouse
– Improve and monitor the internal control system and ERP system.
– Control the company’s financial planning, cash flow management and foreign exchange management.
– Prepare and analyze budgets, projection and capital expenditure plans
– Evaluate and manage source of funds, keep management well-informed on available cash resources; advise on funding requirements and ensure that funds are deposited to optimize interest earning
– Ensure timely and efficient processing of payments to vendors
– Liaison and negotiate with financial institutions
– Develop and maintain credit and billing control procedures to minimize delay in cash and debt collection.
– Handle direct and Indirect taxation relevant to the Company e.g. GST, TDS, import/export tax and duty, CIT, PIT, etc.
– Ensure proper completion of all types of tax submission and file tax returns in compliance with local requirements and on a timely basis.
– Ensure proper compliances to the Company Law, Labour Law, Factory Acts
– Coordinate with other departments to make timely and reasonable annual budget
– Monitor actual performance against budgets in all areas of operations and provide relevant reports as well as giving comments and improvement on variances on monthly & quarterly basis
– Improve and monitor the implementation of an effective and efficient business processes.

Jan 2020 – Feb 2020
(1 month) Reporting Consultant

-Working as a reporting consultant in Hong Kong and need to travel to China and Vietnam
-Lead the accounting team and assist in the consolidation of 22 companies in HK, China, Vietnam and etc.
-Assist the company to get listed on Hong Kong Exchanges and fulfill the requirement
-Ensure the financial report is in accordance with IFRS
-Ensure that accounting records are well prepared and maintained in accordance with the accounting standard
-Review of various reports, journal entries and conduct the training regularly to improve the efficiency of the staff
-Monitor the income tax issues in different countries
-Ensure the timely reporting of all monthly financial information
-Improve and setting up the accounting system and software
-Liaise with auditor and tax agent
-Other ad hoc duties

May 2018 – Dec 2019
(1 years 7 months) General Manager – Accounting

-Lead the accounting team and supervise the accounting operations in Thailand, Europe, China, Australia, Indonesia, South Africa and etc. Preparation of the monthly consolidated financial statements and reports
-Ensure that accounting records are well prepared and maintained in accordance with the accounting standard
-Maintain various kinds of audit and accounting schedules
-Monitor all the expenses regularly and liaise with the respective parties accordingly on the budget
-Preparation of the SOP and HR handbook
-Equipped myself with the knowledge and regulation in overseas such as BPJS, SPT, e-Faktur, PPh, VAT in Indonesia; Superannuation, GST, Tax and ASIC in Australia and etc. Coordinate with the overseas team on those subjects and involve accordingly for the issues
-Find out the root cause and countermeasure for the overbudget expense
-Work with the sales team on the strategy to increase the sales
-Work with the marketing team on the marketing plan
-Coordinate with the lawyer on some legal issues
-Report to the CEO on the critical issues for all the subsidiaries in different countries and advise accordingly for the solution to support them
-Travel to overseas frequently and coordinate with the overseas staffs and report to the CEO
-Monitor and in charge of the migration of data from different accounting software (e.g., Exact in EU, XERO in Australia, Accurate in Indonesia) to NetSuite accounting system
-Support in coordinating and directing the financial planning, budgeting, procurement, and investment activities for the organisation
-Preparation of the reports on business activity, financial position forecasts, budgets, projected income and others
-Coordinate with IT department on various systems
-Carry out the stocktake regularly and keep track the stock movement
-Review of various reports, payments, journal entries and conduct the training regularly to improve the efficiency of the staff
-Attend the management meeting and giving advice for improvement
-Prepare the minutes for the management meeting
-Managing investor relations
-Monitor the VAT and income tax issues in different countries
-Preparation and submission of withholding tax and VAT
-Monitor the cash flow and report of any issue to the CEO
-Analyse the cost
-Dealing with the local government in submission of the various financial and accounting reports and in compliance with the local accounting standard
-Negotiate with the supplier and service provider for better term and condition
-Improve and setting up the accounting system
-Liaise with auditor, secretary and tax agent

Dec 2017 – May 2018
(5 months) Financial Controller

-Supervise the accounting operations in Thailand, Vietnam, China, HK & Malaysia and assist in preparing the monthly consolidated financial statements
-Ensure that accounting records are well prepared and maintained in accordance with the company’s accounting policies and related accounting principles
-Coordinate with the overseas supplier and shipper for the monthly service fee
-Ensure daily bank statements and expenses are in order
-Responsible for 2C2P reports and COD payout reports
-Support in coordinating and directing the financial planning, budgeting, procurement, and investment activities for the organization
-Preparation of the reports on business activity, financial position forecasts, budgets and others
-Managing investor relations
-Monitor the VAT and income tax issues in different countries
-Improve and setting up the accounting system
-Coordinate with subordinates from different countries and report to the CFO
-Liaise with auditor, secretary and tax agent

Nov 2015 – Nov 2017
(2 years) Accounting & HR Manager

-Carry out the accounting job for clients from various industries in different countries
-Obtain and maintain a thorough understanding of the financial reporting and general ledger structure
-Ensure the reports are accurate in the monthly, quarterly and year end closing
-Ensure the timely reporting of all monthly financial information
-Monitors and analyzes department work to develop more efficient procedures and use of resources while maintaining a high level of accuracy
-Responds to inquiries from the clients regarding the accounting and other queries
-Assist in the development and implementation of new procedures and features to enhance the workflow of the department
-Dealing with the local government in submission of the various financial and accounting reports and in compliance with the local accounting standard and IFRS
-Work with the tax department and report to the director
-Monitor the VAT, profit tax and personal income tax with tax department
-Lead the accounting team and coordinate with 6 assistants in daily operation and provide the training to new and existing staff as needed
-Handle personnel issues relating to staff conflicts, absenteeism, performance issues, etc
-Work with each direct report to establish goals and objectives for each year and monitor and advise on the progress to enhance the professional development of staff
-Maintain accounting record in trial balance, balance sheet, profit & loss and general ledger
-Preparation of the full set account – AR/AP/GL
-Preparation of the bank reconciliation statement, fixed assets schedule & other accounting schedules
-Preparation of the payroll on monthly basis
-In charge of the admin and HR matter
-Other ad hoc duties

Dec 2012 – Nov 2015
(2 years 11 months) Finance & HR Manager

-Travel frequently to Malaysia for outstation work
-Maintain the monthly management account by using the accounting software such as SAP and coordinate with the POS system in Singapore and Malaysia
-Preparation of the payroll for Singapore and Malaysia by using the software such as Quick Pay and UBS.
-In charge of HR matter and handling over 200 staffs in Singapore and Malaysia.
-Preparation of the letter of appointment, increment, confirmation, warning letter and take care of the insurance for the staff and company
-Carry out the internal audit on high risk area such as stock
-Carry out the stocktake regularly and keep track the stock movement in Malaysia and Singapore
-Lead the accounting team and coordinate with 13 assistants in the daily operation of the companies in Singapore and Malaysia
-Review of various reports, journal entries and work done by subordinates and conduct the training regularly to improve the efficiency of the staff
-Preparation of the monthly vendor payment reconciliation
-In charge of the AP and AR function
-Preparation of various kinds of reconciliation as needed
-Attend the management meeting and giving advice for improvement
-Preparation of full set account and financial reports, complete with disclosures (FRS and IFRS standards) for Singapore and Malaysia
-Maintain various kinds of audit and accounting schedules such as fixed asset register
-Preparation of form IR8A/EA form and participating in auto-inclusion scheme for submission of employment income
-Liaise with auditor, secretary and tax agent
-Coordinate with IT department on the POS, SAP and other system
-Preparation of sales and purchase reports
-Maintain the cash book in Malaysia and Singapore
-Preparation of the aging report, supplier rebate report, cash payout report, bank reconciliation statement, budget, forecast, ad hoc report, buying plan, gross margin report, cash flow analysis
-In charge for some admin matter for Malaysia and Singapore and giving advice on some management related decisions such as cash flow injection and monitor the expenses
-Negotiate with the supplier and service provider for better term and condition in Malaysia and Singapore
-Preparation and submission of withholding tax and GST in Malaysia and Singapore
-Application of work permit, S pass and employment pass in Singapore and Malaysia

Dec 2009 – Dec 2012
(3 years) Audit Executive
Ernst & Young | Malaysia

Responsibilities:
-Carry out the audit and risk assessment on various organizations
-Planning the audit engagements and liaising and coordinating with the clients
-Prepare and finalize the financial reports, complete with disclosures (FRS and IFRS standards)
-Preparation of the head office and group audit reportorial requirements
-Evaluation/testing of the clients’ internal control (special engagements)
-Execution of the audit procedures and tightly coordinating with the clients on all the matters concerning documentations, reconciliations (banks, clients, and suppliers), third party confirmations, and analytical reviews.
-Follow-up of the audit review points and reportable subsequent and/or material non-financial items.
-Statutory audit
-Consolidation
-Consultation on the accounting and tax matter

Jan 2007 – Dec 2009
(2 years 11 months) Account Executive
Myth Hair Design Studio | Malaysia

-Maintain the accounting record in trial balance, balance sheet, profit & loss and general ledger
-Preparation of the full set account – AR/AP/GL
-Preparation of the profit & loss, balance sheet, trial balance, general ledger and budget report
-Preparation of the monthly payment to supplier
-Preparation of the monthly schedule for sales, purchases and expenses
-Preparation of the bank reconciliation statement, fixed assets schedule & other accounting schedules

EXPERIENCE GAINED:
Supervisor Assistant Feb 2008 – Apr 2010
● Assisted on issue invoice
● Assisted on daily report
● Control stock quantity
● Handle customer request

Account Officer Jun 2010 – Jun 2013
● AP (creditors payment, key in inv, service tax)
● AR (statement ,adjustment ,invoices)
● Analyze market analysis information
● Able to prepare full set bank reconciliation (key in, adjustment)
● Able to prepare full set accounts in time & Year End submission to Auditor (P&L report, Balance Sheet, Cash Flow, GL)

Account Executive Jul 2013 – Jun 2019
● AP (creditors payment, key in inv, petty cash, GST monthly submission)
● AR (debtor statement ,adjustment ,invoices)
● Payroll (EPF,SOCSO,EIS,PCB,EA FORM,E-FILING)
● Able to prepare full set bank reconciliation (key in, adjustment)
● Able to prepare full set of accounts in time & Year End submission to Auditor (P&L report, Balance Sheet, Cash Flow, GL, YE Report Schedule)

Account Executive Jul 2019 – Current
● AP (creditors payment, Invoice, Petty cash)
● AR (debtor statement ,adjustment ,invoices)
● Review account double entry
● Prepare Management Account Reporting by monthly

HR & Administrative Executive
– Handle recruitment process such as posting advertisement, oversee employment agency contract, coordinate with recruiter for open positions, arranging interview, employment contracts preparation and etc aligned with local regulations, Company policies and procedures.
– Dealing with vendor in setting up new HRM system and coordinate on employee onboarding process to new system by providing training.
– Update and manage employee records into HR system.
– Handle yearly group insurance renewal including travel insurance and hospitalization insurance for Singapore office, Corporate insurance for Middle East office as well as employees health insurance.
– Maintain and ensure company handbooks and policies such as Travel, medical policy up to date in accordance to local regulations for Singapore, Middle east, Korea and Malaysia office. – Plan and execute HR activities such as annual team engagement event, lunch talk and onsite health screening.
– Assist COO and CFO in transiting company towards performance oriented direction.
– Source and administer training needs as well as handle training grant submission where applicable.
– Assist on employee onboarding and dekiting process. Administrative
– Manage office inventories, equipment and ensure adequate supplies at reasonable cost
– Office & facilities service and maintenance.
– Coordinate and provide administrative support for quarterly Company meetings.
– Provide administrative support for high management such as meeting scheduling and travel arrangements.
– Provide administrative and logistic support for company events such as office opening, partners appreciation nights and employees team buildings.
– Perform reception duties and attend to incoming calls or visitors.
– Handle RMA logistic arrangement.
– Back up for sales administration duties such as processing order, initiating renewal support for products and shipment arrangement.

Senior Patient Service Associate (PSA)
– Assisting doctors/medical officers and dealing with patients.
– Using SAP system for registration, billing and appointment job.
– Taking charge of appointment and registration line (front desk job).

Purchasing Officer
-Using SAP system to purchase from vendors.
-Deal with all kinds of quality issue.
-Learnt inventory control by involving in inventory report submitted every month to management.
-Conducted small group activity (SGA) twice in a year to enhance and improve working condition.
-Implemented project such as reducing monthly scrap from subcon, reducing inventory loss for subcons, improve inventory accuracy for in house and subcons.
-Mainly deal with overseas vendors such as Japan, Taiwan, and Singapore.
-Learnt basic 6 sigma knowledge

Temporary Teacher
Carrying all the works that a teacher do currently.
Had tried to do a lot of group activities and organizing certain amount of events.
Additionally, had became emcee for the events that organized for the past 5 months.

Technical Sales
o Cultivate thorough comprehension of product line by reading industry journals, meeting with engineers, and touring manufacturing facilities.
o Establish connections with potential clients and entice them to make purchases.
o Tailor sales pitches to clients based on their financial parameters and merchandising needs.
o Answer customer inquiries about products. Choose general or technical language based on customer understanding of product function.
o Deliver presentations to fellow sales representatives every time new products are introduced.
o Support senior sales staff by developing client information database.
o Collect and analyze sales data. Research clients prior to sales calls to determine relevant history and current market prospects.
o Travel throughout South East Asia to promote and market resin binders to prospective clients.
o Follow up with clients regularly to foster customer loyalty and retention.
o Communicate with supervisors remotely. Ensured alignment with company goals by participating in daily conference calls and video chats.

Sales Account Manager
o Operate as the lead point of contact for any and all matters specific to customers.
o Build and maintain strong, long-lasting customer relationships.
o Develop a trusted advisor relationship with key accounts, customer stakeholders and executive sponsors.
o Ensure timely and successful delivery of solutions according to customer needs and objectives.
o Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders.
o Forecast and track key account metrics.
o Identify and grow opportunities within territory and collaborate with IT or sales teams to ensure growth attainment.
o Assist with high severity requests or issue escalations as needed.

Senior Customer Service Executive
o Effectively manage large amounts of incoming calls.
o Generate sales leads.
o Identify and assess customers’ needs to provide customers’ satisfaction.
o Build sustainable relationships of trust through open and interactive communication.
o Provide accurate, valid and complete information by using the right methods/tools.
o Meet personal/team sales targets and call handling quotas.
o Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution.
o Keep records of customers’ interactions, process customer accounts and file documents.
o Follow communication procedures, guidelines and policies.
o Take the extra mile to engage customers.

ACCOUNTS & ADMIN EXECUTIVE
JOB SCOPE: FULL SETS OF ACCOUNTS – GL, AP – Key in Purchase invoices, Credit notes and Debit
notes. Process weekly suppliers’ payment by cheque, Check daily cash & debit cards bank in, Bank
Reconciliation weekly, Monthly closing inclusive of inventory check (randomly), Preparation of
audit schedules. Salary calculation including submission of EPF, PCB, SOCSO & EIS contributions.

ACCOUNTS CUM ADMIN EXECUTIVE
JOB SCOPE: FULL SETS OF ACCOUNTS – GL, AR – Prepare invoicing, Follow up on collection, AP –
Process monthly payment by cheque or IBG, Bank Reconciliation, Monthly closing, Preparation of
audit schedules. Admin – check and prepare auditors ‘claims, Salary calculation including EPF,
SOCSO & EIS contributions. Operation – submit online applications, arrange auditors’ audit schedule
on clients’ office and certificates posting

ACCOUNTS EXECUTIVE
JOB SCOPE: FULL SETS OF ACCOUNTS – GL, AR, AP, CASH FLOW BUDGET, MONTHLY CLOSING,
DAILY AND MONTHLY PRODUCTION RECORDS AND SCHEDULE, PURCHASING AND ISSUE PO,
SUBMIT LMW MONTLY AND YEARLY REPORT.

ACCOUNTS ASSISTANT
JOB SCOPE: FULL SETS OF ACCOUNTS

Purchasing Assistant
Gained Telecommunication skills while purchasing.
Gained UBS and accounting skills.

HR CUM ACCOUNT Administrative and Receptionist
Help to create form format, arrangement for interviewing, purchasing, purchase payables, stock take and also data-entry. Gained communication skills and how to achieve the instruction that given by manager.

ACCOUNT EXECUTIVE
Handling account receivables and account payables, prepare payment voucher and also cheque. Monthly and weekly report submission. Making payment through Giro or Instant Transfer.
Performing bank reconciliation. Managing petty cash transactions and prepare monthly stuff claims. Received and calculating daily cash sales money.

Accountant
-System: SunSystem, Autocount, PMS(Amadeus)
-review daily revenue and purchase journals
-review the account payable balance to ensure accuracy
-review and make payment accounts payable/inventory interface
-review and posting payment account receivables
-controls advance deposits from hotel guests
-investigates discrepancies in cashiers’ balance
-approve payment requests, employee advances and petty cash claims prior to payment
-codes and inputs manual cheques and online payments
-review travel agency commission payments
-prepare bank reconciliations reviews and prepare input in the general ledge from various
sources
-responsible from month end closing, including preparation of month end journals
-prepare asset purchase/disposal reports for owners
-preparing balance sheet, profit and loss statement and other reports
-assist to publish financial statement on time

Accountant
-System: SunSystem, Autocount, PMS(Amadeus)
-review daily revenue and purchase journals
-review the account payable balance to ensure accuracy
-review and make payment accounts payable/inventory interface
-review and posting payment account receivables
-controls advance deposits from hotel guests
-investigates discrepancies in cashiers’ balance
-approve payment requests, employee advances and petty cash claims prior to payment
-codes and inputs manual cheques and online payments
-review travel agency commission payments
-prepare bank reconciliations reviews and prepare input in the general ledge from various
sources
-responsible from month end closing, including preparation of month end journals
-prepare asset purchase/disposal reports for owners
-preparing balance sheet, profit and loss statement and other reports
-assist to publish financial statement on time
Account Receivable (30%)
-System: SAP
-intercompany chargeback
-generate soft & hardcopy invoices
-post incoming payment
-System: PROTEL
-manage customer’s key account
-credit admin-documentation verification
-issue of reminder letter
-generate soft & hardcopy invoices and prepare summary report
-troubles shoot issue & assist for account reconciliation
-reconcile payment and follow up disputes

Credit and Collection Executive
-System: Ultra & Tech1
-manage customer’s key account
-credit admin-documentation verification
-issue of reminder letter
-generate soft & hardcopy invoices and prepare summary report
-troubles shoot issue & assist for account reconciliation
-reconcile payment and follow up disputes
-prepare paperwork for daily receipt to Tech 1 system
-assist for collection
-assist for stock take

Accounting and Administration Executive
-System: Sun System (Account),FlexHR
-prepare payment voucher, journal entries
-arrange payments and bank reconciliation
-prepare and make payment arrangement for payroll, income tax, SOCSO and EPF
-personal assistant: Assist MD and expatriates’ personal matters
-office administration: Keep track of inventory, price comparison of supplies and
maintenance arrangements

Marketing Admin Executive
-handle tender document
-process purchase order
-prepare sales report
-assist marketing team
-assist accounting team for stock take

Industrial training
-preparing audit programs
-carrying out field auditing works
-preparing audit report

Interpreter
-manage the booth
-explain the product to the exhibitor

Senior Account Assistant
Fully in-charged Account Payable. Differentiate the cost into different project, prepare payment voucher, monitor online payment. Weekly AP aging submitted. Filing document. Assist to handle other ad-hoc jobs and also back up for our team member.

Account Officer
Fully in-charged Account payable, Supplier invoices cost taken, reconciliation of vendor statement, Debit/Credit note issued, fixed assets registered, payment preparation according to terms via cheque or BA, staff claims, utilities, hire purchased, terms loan documentation whenever needed.

Anika Industri Konkrit Sdn Bhd
Full sets of a/c, (AR,AP,GL) Journal, Financial monthly report, invoicing, staff claim, supplier’s payment, cash flow, payroll, conduct in recruitment interviewing, liaising with KWSP, PCB, PERKESO for all staffing incident. Deal with banker also auditors.

Chulia Engineering Sdn Bhd
Handle full sets of account for 2 branches (consolidate a/c)
Penang & KL Office, monthly report to branch accountant
P&L and B/S will be submit before closing
Update cash flow by using E-system.
Call for quotation and issue P.O. and make sure all in order.
Prepared claims to main contractors.

Account Clerk
Handle full sets of a/c, monthly report, petty cash, progress claim to developer, supplier payment, sub-contractor payment, bank recon, month-end wages calculations.

General Clerk
Preparation of SPA, housing loan agreement, billing to buyer, office correspondence.

Senior Finance Manager/Special PA to Managing Director
1. In Charge of Company & Consolidated Financial Accounts, Management Reporting & Financial Analysis
2. Supervise the entire finance & accounting team for all accounting, audit, tax and treasury functions as well as project costing and pricing
3. Liaise with auditors/bankers/tax agent and lawyers as and when required
4. Supervise preparation of project costing for any new project requirement and seek top management approval before releasing to Project Department
5. Prepare and attend all meetings, such as Consultant Meeting, KPI Meeting, Business Plan Meeting and etc
6. In charge of preparation of Financial and Cashflow Projection and liaise with all relevant Departments for detail information

7. Submission of financial and Cashflow Projection to relevant banks to get funding for business expansion including intercompany loan requirement to DK Leather Seats Sdn Bhd as and when required
8. Monthly Management Meeting for Budget vs Actual
9. Supervise IT Dept for all infrastructure and customized software requirements for DK-MY Properties Sdn Bhd and DK Leather Seats Sdn Bhd
10. Simulation of financial results during COVID-19 MCO and propose on cost reduction activities, such as manpower planning and salary reduction and expenses reduction activities
11. Simulate, prepare and present FYE 2021 TO 2023 budget for the group
12. Work closely with Tax Agent for application of YA 2019 tax refund. Assist HR Department for application submission of “Wage Subsidy Program” in the month of May 2020
13. Reviewing of DK Leather Seats Sdn Bhd Monthly Financial Report before submitting to Management

Finance Manager
1. In charge of Group & Consolidated Financial Accounts, Management Reporting & Financial Analysis
2. Assist CEO to supervise finance & treasury team and assist to liaise with auditors/bankers/tax agent and lawyers
3. Supervise finance team and ensure yearly accounts are audited timely and accurately to meet submission deadline to SSM and LHDN
4. Preparation of Monthly, Periodically and Yearly Group & Consolidated Management Accounts, Yearly Financial Budget preparation and analysis for Management final approval
5. In charge of yearly intercompany reconciliation and balances and proposed various method and adjustments for past year un-reconciled intercompany project which is currently still pending top management decision

6. In charge of new project set up and implementation of new financial system and SOP for the group
7. Attend all monthly and ad-hoc management meeting and contribute ideas to increase revenue and cost reduction activities
8. Project leader and coordinator for projects, such as Developer background checking and etc
9. In charge of company treasury functions, such as additional fund placement, proposed closure and consolidation of bank accounts and fun placement
10. Supervise credit control, purchasing department
11. Supervise IT department towards implementation of new software implementation and business planning process
12. Monthly company budget vs actual
13. Work closely with Project Director, Project Manager for project cost monitoring

Investor Relations Manager/Accountant
1. Incharge of Melaka Gateway Island Reclamation at site, to make sure
all the sea sand delivered quantity are curect for 24 hours
2. To confirmed all the reclamation reports are in order
3. Dealig with marine department for sand vessels application
4. Successfully sold few properties amounting to RM53 million
5. Fulfill all the request from the top management
6. Dealing with Investors from China, USA, Indonesia, Japan, Korea,
Singapore
7. Incharge of Pulau Melaka Shop Office sales administration
8. Dealing with all the purchasers at Pulau Melaka
9. Contractors and Subcontractors matters
10. Group Managing Director Personal Matters
11. Administration and Human Resources
12. Preparing cash flow and budget for Reclamations
13. Credit Control- Selling of Shop office and Vacant Land
14. Monthly Management Reports (Full Sets Accounts)
15. Property Development
16. Administration, Finance and Purchasing for Plantation in Tawau

Sales & Marketing Manager
1. In charge of Sales and marketing Department for Hotel Emas Sdn Bhd
2. Create new corporate accounts for accommodations and functions
January 2012 Room Sales – RM60,000.00
February 2012 to July 2012 Room Sales increased to RM150,000.00
Per Month
3. Create new government accounts for accommodations and functions
a. Jabatan Pergigian, Jabatan Immigresion, Jabatan Pendidikan,
Police, Kementerian Kesihatan Malaysia and etc
4. Research Local Hotel market
5. In charge of Hotel daily client functions
January 2012 Function Sales – RM50,000.00
February 2012 to July 2012 Function Sales increased to
RM100,000.00 to 150,000.00 per month
6. Create monthly major functions for hotel, such as Secretary Night (100
Tables), Mothers and Fathers Days (50 to 100 tables), Yuk Chin
Primary Chinese School function (100 tables) and etc
7. Create new Travel Agency Accounts for Accommodations

Credit Control Manager/Financial Controller
1. Handle Full Sets Of Accounts – 5 companies
2. Administration and Finance for Shah Alam Factory
3. Preparing cash flow and budget for new projects
4. Credit Control-Manufacturing, Plantation
5. Auditing Preparation
6. Monthly Management Reports
7. Property Development – Finance and Sales Administration
8. Administration and Finance for Wildlife Theatre (Sea Lion Park)
9. Administration, Finance and Purchasing for Plantation in Tawau

Senior Accounts Cum Admin Executives (Senior Executive)
1. HANDLE FULL SETS OF ACCOUNTS
2. CASHFLOW AND BUDGETING
3. AUDITING PREPARATION
4. MONTHLY MANAGEMENT REPORTS
5. PERSONNEL AND ADMINISTRATION WORKS
6. PERSONAL ASSISTANT TO MANAGING DIRECTOR

ACCOUNTS CUM PURCHASING EXECUTIVE (Junior Executive)
1. HANDLE FULL SETS OF ACCOUNTS
2. STOCK CONTROL
3. CASHFLOW AND BUDGETING
4. AUDITING PREPARATION
5. MONTHLY MANAGEMENT REPORTS TO MBf
6. PURCHASING (RAW MATERIALS)
7. SALES EXEMPTION – CJ5

PFA CORPORATE SERVICES SDN BHD
1. PREPARING OF CLIENTS’ ACCOUNTS
2. TAXATION & CORPORATE SECRETARY WORKS
3. OFFICE ADMINISTRATION AND TYPING OF AUDIT REPORT

Audit Assistant Manager
• Supervised, managed and led the audit team consist of 10 members to conduct the special audit
to serve as reporting accountant for MTAG Group Berhad to perform the financial statements
audit and prepare the accountant report, proforma consolidated financial information and review
the financial information disclosed inside the prospectus for the purpose to seek an official listing
on the ACE Market of Bursa Malaysia and MTAG Group Berhad is successfully listed on Bursa
Malaysia on 25th September 2019.
• Act as an independent financial due diligence auditor for public listed company to conduct the
financial due diligence review on the target companies for the merger and acquisition transactions.
• Served as team manager to supervised and coached the audit senior and junior to resolve critical
accounting and auditing issue identified during statutory audit to ensure audit engagement project
managed to deliver based on target reporting deadline.
• Review audit working papers and draft audited financial statements prepared by audit senior and
junior to ensure the audit procedures manage to detect, address and resolve significant
accounting and auditing issue identified during the statutory audit in order to obtained sufficient
appropriate audit evidence and reasonable assurance that the financial statements are free from
material misstatement.
• Involved in review the implementation project for adoption of new accounting standards by public
listed companies including the MFRS 16 Leases, MFRS 15 Revenue from Contracts with
Customers and MFRS 9 Financial Instruments.
• Review the company financial statements closing process and inventory costing methods this
including standard costing, weighted average and FIFO to ensure the management accounts are
prepared in accordance with appliable accounting standards.

Accountant
• Coordinate with finance manager to perform the month end financial reporting closing and
prepare financial statements for Bucher group corporate reporting purpose.
• Compute FIFO inventory valuation reserve and perform monthly reconciliation of inventory report
to ensure the inventory is measured in accordance with MFRS 102 inventories.
• Prepare weekly Overall Labor Effectiveness (OLE) report as Key Performance Indicator (KPI) to
perform assessment of availability, performance and quality of the production workforce to ensure
each production division has met the predetermined target OLE.
• Liaise with production engineer to finalize the costing upon completion of project through perform
the comparison of BOM with manufacturing order and execute the cost rollup for parent item to
ensure the project costing is accurate in order to perform project costing analysis.
• Perform monthly Purchase Price Variance (PPV) analysis through comparing the actual cost with
predetermined standard cost of raw material to assist the Management to measures the efficiency
of sourcing department and revise the standard cost for raw material when necessary.
• Perform forecasting of production hours and cost pools for direct labor and manufacturing
overhead through incremental budgeting technique in order to compute the absorption rate for
direct labor and manufacturing overhead as well as perform accounting adjustment for under/over
absorbed direct labor and manufacturing overhead variances when compare with actual results.

Senior Audit Associate
• Led, supervised and coached the audit team members to conduct the statutory audit for public
listed companies, MNC and SME across board range of industry sectors including manufacturing,
property development, construction and plantation in accordance with International Standards on
Auditing through conduct a series of details comprehensive audit procedures to ensure the
financial statements are free from material misstatement and presented fairly in accordance with
applicable accounting standards (MFRS/IFRS/MPERS) and Companies Act 2016.
• Performed and cooperated with other seniors to conduct the special audit, re-audit of historical
results in connection with due diligence reviews and agreed-upon procedures for Iskandar
Waterfront Holding (IWH) Group and Iskandar Waterfront City Berhad (IWCB) corporate
restructuring exercise and reverse takeover (RTO) transaction.
• Conduct interim audit through perform the details walkthrough and test of control audit testing on
client internal control and accounting system to ensure the effectiveness of internal control in
place as well as prepare the management letter to highlight the deficiencies of internal control
identified and provides constructive recommendation to address each deficiency.
• Prepare consolidated financial statements of the group and assist the client to draft the audited
financial statements in accordance with applicable accounting standards (MFRS/IFRS/MPERS)
and Companies Act 2016 for the purpose of adoption of accounts at annual general meeting
(AGM) and Suruhanjaya Syarikat Malaysia (SSM) annual filling.
• Review cash flow and profit forecast, computation of weighted average cost of capital (WACC)
and underlying assumption in the financial modelling to determine the adequacy of the value in
use (VIU) for cash-generating unit (CGU) or subsidiary company in order to perform the
impairment review and assessment in accordance with MFRS 136 Impairment of Assets.
• Execute details audit testing of inventory costing method adopted by the company through
understanding of the company’s inventory components and production processes and conduct
the net realisable value testing as well as evaluate the adequacy of provision of obsolete, slow
moving and damaged inventory in accordance with MFRS 102 Inventories.

Audit & Tax Assistant
• Finalise statutory audit independently for SME and work as audit team member for large
corporation and MNC in accordance with approved standards on auditing in Malaysia and
International Standards on Auditing to ensure the financial statements are presented in
accordance with applicable accounting standards (MPERS) and Companies Act 1965.
• Performed substantives procedures to create conclusive evidence regarding the completeness,
existence, disclosure, rights, or valuation of accounts on the financial statements.
• Propose and agreed the audit adjustment with client to correct the accounting misstatement and
address the significant auditing issue as well as delivered quality audit working papers to
appropriately record and documented down the audit findings and conclusion.
• Prepare SRM to highlight the resolution of significant audit and accounting issues, effect of
unadjusted misstatements and audit conclusion for partner’s consideration.
• Responsible to perform tax compliance works independently to complete the corporate tax
computation in accordance with Income Tax Act 1967 and prepare the corporate tax return
(Form C) for the purpose of Lembaga Hasil Dalam Negeri (LHDN) annual submission.
• Handling the statutory corporate compliance works which including prepare the directors’
resolution and board minutes, annual return and statutory form for SSM filling purpose.

EXPERIENCE GAINED:
Senior Account Payable Analyst
: Leading the Vendor Master Data team (5 members in the team)
: Actively involved in vendor master data system transition process
: Responsible for vendor master data validation for creation and
maintenance base on Global Compliance requirement
: Collaborate with Stakeholders in standardization process of Vendor
Master Data process which meets the Global Compliance requirement
: Closely cooperate with colleagues’ from RSS in other Geographies
internally as well as external parties.
: Solving any technical issue in Maintenance of Vendor Master Data
: Ensure Vendor Master Data meets the quality and Finance Rules of
Roche Global Finance Rules.
: Liaise with Affiliate regarding invoices and payment matters.
: Dealing with external vendor from APAC region regarding invoice
payment status
: Perform monthly vendor statement reconciliation

Invoice-to-Pay Analyst (APAC Region)
: Strong Knowledge in the whole invoice processing;
from invoice posting until payment completed.
: Invoice processing for APAC Stakeholder
: Responsible for administration I2P Application (SAP)
: Provides system & reporting support for APAC Region
: Resolve Invoice verification issues (e g. user determination issues)

Commercial Executive (DF/PD)
: Review quotation, Purchase Order of customers within sales margin
as budgeted.
: Handling Siemens Business Partner Agreement such as renewal,
termination and prepare new agreement.
: Administrative task related to Partner business (invoice, logistic and
GST related matters)
: Account Receivable – Credit Controller AR aging review, Credit
Limits and Payment Terms for new and existing customers

Infrastructure Business Administrator (Asia Pacific Countries)
: Prepared Service Level Agreement for Asian Countries
: Perform monthly task such as billing and journal
: Back end support for prepared Forecast (quarterly) and Budget
(yearly) data in template to input into Global reporting system.
: Involving month end closing and reporting for Asian Countries.
(Actual, Forecast and Budget).
: Experience in SAP FICO for handling all task with this position I
hold as BA Infrastructure Admin. (E.g AP Module, AR Module, GL
Module, Financial statement (P & L)

Finance Analyst (Philippines)
: Handle General Ledger
: Deal with Philippines country for daily transaction such as Journal.
: Monthly reporting which process the SAP data into reporting system
that submit to UK Head Quarter.

Account Executive
Handle Full Set of Accounts. Dealing with Auditors, Vendors,
Customers and Bank Officer.

Nov 2017 – Present
Business Development Manager
Outline
Drive sustainable financial growth through boosting sales and forging strong relationships with clients.
Identify business opportunity to reach win-win situation both supplier and distributer.

Key responsibilities
• Manage account relationships, contract negations, sales, pricing, billing, and logistics
• Lead planning, strategy, proposal process, and bid preparation
• Perform market research on competitive landscape and industry trends
• Train and mentor new sales representatives
• Drove revenue and secured new business
• Executed well-designed integrated B2B marketing strategies

Key achievements/projects
• Success signed up with 5 local companies for new business in 3 months.
• Visual Merchant improvement with compliment by CEO.

Oct 2016– Nov 2017
Supervisor
Outline
Organizing work groups, coaching employees, monitoring progress, enforcing rules and ensuring quality compliance.

Key responsibilities
• Set performance goals that align with the company’s larger plans
• Conduct performance reviews, motivate team members and create strategies to boost productivity
• Serve as a link between subordinates and upper management.
• Delegate work to employees, track progress and provide constructive feedback throughout projects

Key achievements/projects
• Resolve conflict in between employees with employers on pay-out issue
• Complete cultivate team assistance on daily operations.

August 2012 – June 2014
Team Leader
Outline
Work in growing business and increasing sales of a product or service.

Key responsibilities
• Compiled and organized event or road show to increase sales figures.
• Supports team manager and performs management duties when manager is absent
• Assists management with hiring processes and new team member training
• Communicates deadlines and sales goals to team members
• Conducts team meetings to update members on best practices and continuing expectations

Test Development Engineer
09th June 2020 – Present
• Developed test design documentation including test instructions and qualifications protocol.
• Worked closely with software developers on debugging test systems software.
• Provided technical support especially to NPI team including hands-on debug of test systems.

❖ Analog Intern
10th June 2019 – 30th August 2019
• Trained to design and simulate CMOS logic circuits.
• Assisted engineer to improve the current automation simulation scripts (Bash scripting).

Project Engineer May 2017 – Current
• Project scheduling to achieve oil in date or project completion work scope.
• Procurement based on engineering specifications for major equipment, piping, structural, electrical and control instrumentation.
• Supervising construction and installation phase on site.
• Conduct NDT and Hydrotest of equipment and piping package.

Project Engineer June 2015 – May 2017
• Project scheduling for steam generating equipment delivery and installation.
• Procurement based on engineering specifications.
• Hydrotest of pressurized vessel and steam blowing in piping.
• Detail design drawings in CAD format.

Biovision and Greenergy Power Plant successfully produces clean steam in December 2016.

Certification, Completion (CCMS) Engineer Jan 2014 – June 2015

• Tracking and monitoring of offshore work scopes in terms of Inspection Test Report (ITR) divided into construction and commissioning.
• Punch list monitoring covering structural, piping, electrical, instrument, mechanical and safety.
• Certification issuance and final dossier preparation to facilitate the handover process.
• Ex-Inspection ITR and documentations.
• Handling job cards in workpack for work preparations.

Process Development Engineer Jan 2019 – Present
• Evaluated and approved of technical documentation from external parties to meet project requirements, process specification and company quality and safety standards, such as raw material supply, on-site N2 generation and COGEN project
• Supported post project implementation through monitoring of parameters, ensuring process units perform at intended efficiency, conducted lab analysis to confirm product quality
• Derived cost saving from implementation of new projects or improvement of existing processes by calculating wastage reduction, material and energy recovery, reduced down time and failure frequency
• Execution of full project life cycle for cathode optimization of electrolyzer:
1. Performed preliminary compatibility and feasibility studies, safety and risk assessments
2. Produced basic design and procedures for commissioning and operation
3. Cooperate with mechanical and electrical department staff to implement setup
4. Calculated and supervised initial and maintenance chemical dosages
5. Monitored progress and performance of project, established template for monthly cost saving from power consumption, estimated ROI from data analysis
6. Produced documentation and completion report
• Developed all aspects of HCl Burner and auxiliary systems:
1. Validated supplier documentation such as design basis, control philosophy, stream tables, heat and mass balances and flow calculations
2. Produced DCS programming including interlocks, logic charts, start-up, normalization and shutdown sequence tables and calculation blocks
3. Identified synchronization issues across battery limits, proposed and implemented modifications with approval from supplier technical specialists – such as buffer timer to increase system tolerance, interlock temporary bypass to achieve steady state, loosening of thresholds to account for process fluctuations and alteration of mathematical formula to better complement pressure build-up of steam circuit
4. Provided standard operational procedures (SOP) to be used as guidelines for process technicians
5. Supported commissioning and start-up activities with checklists, diagrams and flowcharts
• Provided technical support as in-house consultant to conduct system troubleshooting, debottlenecking, incident investigations and solve operational issues
1. Conducted investigation on liquefied chlorine stock tank rupture disc failure, revised application with technology provider and proposed improved setup to withstand pressure cycling
2. Performed root cause analysis on CPVC pipeline explosion resulting in chlorine gas release, identified plausible causes and ensured implementation of hazard eliminating measures
Process Engineer Oct 2017 – Dec 2018
Chemical Company of Malaysia Berhad, Malaysia
• Proposed improved safety system to top management as a key member of the innovation team in conjunction with safety roadmap and directive to assimilate new technologies into existing system
• Reviewed engineering drawings to highlight inadequate design characteristics of stirred tank reactor and slurry preparation for raw material purification process
• Executed technical comparison of common industrial practices and engineering standards to on-site operation, conducted lab and pilot plant scale experimental trials to support highlighted issues
• Performed state point analysis to provide insight on sludge sedimentation characteristics and clarifier operation, correlated sludge thickening failure from data trends generated
• Initiated, developed and implemented strategy for performance improvement by modifying upstream mixing processes to reduce downstream filter load

Position (Previously):
– Junior Agronomist (About 3 years, from 1998 -2002)
– Plantation Admin. Executive (About 5 years, from 2002-2007)
– Sustainability Manager (About 1 year, 2007)
– Estate Department Cum Sustainability Manager (About 5 years, from 2007-2012)
– Estate Department Manager (Admin/ Sustainability) (A bout 4 years, from 2012-2016)

Position (Current):
– Senior Manager (from 2016 – current)

November 2019 – Current
Regional Sales Manager
Position Level : Regional Sales Manager
Specialization : Sales & Marketing

Work Descriptions
• Align and motivate Regional team to achieve Annual Target and Objectives while building capability for future growth with passion for front line executive.
• Participate on regional team, contracting the support required for his/her Region and providing feedback for continuous improvement. Manage market entry and penetration strategy and execute sales plan through distributor and partners for designated market of responsibility
• Maintain physical presence in the market to recognize good performance and front-line needs.
• Align organization around delivery of AOP. Redeploy local resources, on short-term basis to take advantage of changing business opportunities. Responsible to set appropriate sales and marketing objective and update according to market changes and customer expectation
• Ability to optimize the utilization of working capital mainly cash and accounts receivables and balancing customer relationship to continuously promote greater sales and profit within the boundaries of sound credit practices for both the company and outlets.

September 2017 – October 2019
Regional Sales Manager

Position Level : Regional Sales Manager
Specialization : Sales & Marketing

Work Descriptions
• To aid business growth through training and people development initiatives- to drive and implementation of sales process
• Customer Relationship – build strong business relationships with customers by adding value to the customer’s business
• Visit & develop given set of selected top outlets regularly
• Meeting category /product wise volume targets
• Help to expand distribution for the following brand

April 2012 – August 2017
Territory Sales Manager
Position Level : Area Sales Manager
Specialization : Sales & Marketing

Work Descriptions
• Achieve the sales, distribution and merchandising objectives through a team of Sales and Merchandisers
• Lead, mentoring and coaching of STL, BOD & MD (Key Account/General Trade) within assigned territory
• Constantly strive to maximize key deliverable – Volume/Active Ensure all tasks assigned are completed.
• Constantly share views and suggestions to improve business and has the capacity to collaborate among other functions within the organization.
• Effective implementation of sales, promotional, merchandising and advertising programs as specified and assigned for the specified routes areas and outlets

Achievements
• Participate in national initiatives on design, development and delivery of sales force systems training modules for system enhancements
• Successfully improved business in MLP Sunrise (approx. +12%). Manage well in communication capability and constantly took charge of MLP operations among all levels, peers, subordinate and distributors.
• Recognized for playing a significant role in setting up MLP and taking initiatives to better manage distributors.
• Manage to sign contract with Austin Water Park with 11 placement of cooler and manage to penetrate all SKU Family

June 2006 – March 2012
Trade Marketing Specialist
Position Level : Senior Executive
Specialization : Sales & Marketing

May 2004 – May 2006
Southern Region Business Development
Position Level : Senior Executive
Specialization : Business Development (Wholesale)

Feb 2000 – April 2004
Assistant Manager
Position Level : Assistant Manager
Specialization : Chain Outlets Management

EXPERIENCE
MAR 2019 ~ CURRENT
INDOOR SALES (CUM PROCUREMENT / DELIVERY COORDINATOR),
ob Function: Indoor Sales/Sales Coordinator/Procurement
Knowledge: Calculation on Wire Rope Sling Calculation & Offshore Accessories

● Handling all incoming customer inquiries by email, fax, and call for sales order, service or rental inquiries.
● Check each inquiry stock status from Autocount system before proceeding to source with supplier and quote to the client.
● Received PO proceed to check Ex-Stock from Autocount system or supplier lead time before acknowledge to the client.
● Proceed confirmed PO to Autocount system :-
1) Create Sales Order from Autocount system
2) Create Order Form/service Order Form for Warehouse/Production/Service Team for the arrangement
3) Issue Purchase Order from Autocount system to Supplier or PR Form for stock transfer from HQ and follow up and monitor on the receiving status.
4) Issue Delivery Order for delivery or self-collection.
5) Coordinate and arrange with warehouse for delivery or customer self-collection.
6) Arrange for shipping to oversea by getting the packing detail with the production department and preparing the packing list and Proformal Invoice for oversea shipping documents.
● Issue Proforma Invoice for COD client and make sure to receive payment before releasing an order.
● Proceed for billing once received DO with signature after complete delivery and filling with complete document.
● Assist Finance and salesperson to call client and update on payment status base on the updated SOA.
● Handling on all customer complaints or inquiries regarding billing and payment matters.
● Prepared certification for Load Test and Mill Certificated.
● Providing administrative support and any other assignment or task that may be delegated assigned from time to time by Sales Manager.

JUN 2012 ~ DEC 2018
SALES COORDINATOR,
● Assisting sales team on handling, coordinating and follow up on all sales administration.
● Assisting sales account holders on internal work flow and paperwork submission.
● Assisting on preparing rental quotation. PO confirmation & processing for customers.
● Handling call-in enquiry on delivery, breakdown inquiry to respective department
● Handling on all customer complaints or inquiries regarding all billing matter by assisting sales person to explain and settle on behalf of sales person.
● Communicate with customers concerning sales and rental related details.
● Coordinate and scheduler with client on the logistics and operation.
● Issue Order, off hire and manual billing processing for local (JPNE) and oversea company (Johor, Malaysia, Vietnam, Thailand, Hong Kong).
● Incharge on operator timecard working time calculation and billing.
● Issue Requisition Order (RO) for rental department to purchasing department to process PO.
● Providing administrative support and any other assignment or task that may be delegated assigned from time to time by General Manager and others Manager.
● Take the role to train new staff (salesperson and rental staff for local and oversea) for Navision system and rental department coordination. Temporary replacement staff for other subsidiary company went needed.

Reason Leaving: Personal and Family issue.
MARCH 2009 ~ MAY 2012
MARKETING CUM PURCHASING EXECUTIVE
● Take the role to conduct event, launching product, promotion, cost and pricing control for internal branch, and retailer, campaign and monthly promotion for
● Conduct Event and participate
● Admin work included all salesperson and sales department sales report and sales analysis report, campaign points/report control, all retailer control, promotion with supplier etc.
● In -Charge on new ERP system for Purchase Order & Purchase Return, Selling price control, item inventory, customer maintenance, transfer order, promotion package (BOM) control and others. (ETC)
● In- Charge on whole group printing, internal event. In charge on purchasing for all related-on marketing and event by sourcing base on pricing, quality and service

Reason Leaving: Looking for new challenges and other employment opportunities at work opportunities

JUNE 2005 ~ MARCH 2009
MARKETING / SALES EXECUTIVE
● Take the role in selling products, services to prospective dealer, hardware and paint shop, attend to dealer need and complain, order and delivery, made sure on time collection payment and information for promotion/monthly target inform to customer on time, prepared for documentation/quotation/FOC and etc. Meet/exceed minimum quarterly and annual sales objectives.
● Communicate with others sales executive in market to get market info and connect with developer/painter/architect/MPJB for the local project.
● Work closely with the others sales executive as teams work, utilize relationships to ensure that product implementation schedules are met.

EXPERIENCES GAINED:
Experience in selling products/services in paint and housing field. Experience in paint/epoxy/coating product, skilled in use of internet, software applications including PowerPoint, Word, Lotus. Excellent oral and written communication/selling/dealing skills and knowledge of paint product.

Reason Leaving: To much travelling and was looking for new challenges at work opportunities

APRIL 2002 ~ JUNE 2005
PLANNING COORDINATOR CUM CUSTOMER SERVICE
● Responsibility for internal customer relation and receiving incoming PO from local and oversea customer.
● Deal with planner and purchasing to confirm the material and production lead time for PO acknowledgement.
● To handle customer request and customer complain.
● Maintain customer delivery report (for planning production and on-time customer delivery), Oversea customer scheduler (for over sea shipment), monthly forecast and etc.
● Maintain customer info, order, forecast, pricing in the MRP system.
● Work closely with marketing (for selling price), account (for invoicing), shipping and store (for booking oversea shipment and on-time delivery), purchasing (to ensure the material scheduler met) and planner (to ensure that production scheduler can met the customer delivery schedules).
● Taking the role for company Internal Auditor for ISO 9001-2000, Internal Audit Processing and Safety and Health Committee

Reason Leaving: Looking for new job challenges and was offered a position with another company and accepted

1998 ~ APRIL 2002
SALES AND ADMIN CLERK
Promote company product to customer and other daily paper work like Registration License or other vehicle document with JPJ, Prepared Agreement for customer application loan and apply to customer. Control or prepared for customer claim insurance. Control for Hire Purchase System, chase installment or outstanding payment. Control on stock in/out and selling price.

EXPERIENCES GAINED:
Experience in selling vehicle or motorcycle, customer service, loan application and others

MARKETING EXECUTIVE
Responsibility for the sales and promotion on the company product, customer relation, and customer complain. Control on Purchase stock (tried to have the best price), stock and store control, delivery control, hire purchase, loan application, control for hire purchase system, collect installment/outstanding payment and others. Work closely with technical teams, utilize relationships to ensure that customer service schedules are met.

EXPERIENCES GAINED:
Experience in selling products/services/software in computer field. Recent experience in sales, skilled in use of Internet, software applications including Microsoft Office (Excel and Words), Communication, customer relation and others. Prove initiative and ability to work with minimal supervision.
Reason Leaving: Company’s growth prospects are poor and looking for better career prospects, professional growth and work opportunities

Jul 2019 – Present
(1 year 2 months)
Store Manager
-Perform other related duties and responsibilities as assigned by superior from time to time.
-Stock management, perform daily stock out & ensure stock accuracy
-Managing social media, Promotion planning, Advertisement design.

Nov 2016 – Apr 2019
(2 years 5 months)
Customer service
-Resolve customer complaints via phone, email, mail, or social media.
-Assist with placement of orders, refunds, or exchanges.
-Work with the customer service manager to ensure proper customer service is being delivered.

Jan 2014 – Mar 2015
(1 year 2 months)
F&B Store Supervisor
-Handle all guest organized and courteous manner
-Supervise staff assigned and monitored their work

Experience

Sep 2016 – May 2020
(3 years 8 months)
Customer Service Executive
1) I’m able to handle Import / Export / Local shipments.
2) I can cooperate with all parties such as Operation Dept, Forwarding Dept and others.
3) I can communicate with the customers and meet their requirements.
4) I can prepare daily report / weekly and others.

2014 – Jul 2016
(2 years 6 months)
Delivery Coordinator

October 2017 – April 2019
Sale Executive (Property sale Agent)
Rent, buy, or sell property for clients. Perform duties such as study property listing, Interview prospective clients, accompany clients’ property site, discuss conditions of sale, and draw up real estate contracts. Includes agents who represent buyer

March 2019 – June 2020
Quality Control (Plastic Manufacturing)
Checks the quality of incoming and outgoing products for a company by conducting tests, monitoring production processes and identifying malfunctions. work in various manufacturing and production settings, such as the quality control department, assembly lines and laboratories.

Experience
Solution Manager/IT Project Manager
December 2013 – Present (6 years 9 months)
Asia
• Work with Business Leaders and Managers to scope and deliver IT solutions for multiple business units.
• Incident management responsibilities for technology issues across regions.
• Collaborate with other regional managers to ensure consistent processes and procedures are being followed across the end user support team.
• Planning, management, and successful delivery of technology projects and change management.
• Use skills to contribute to development of company objectives and principles and to achieve goals in creative and effective ways.
• Work on complex issues where analysis of situations or data requires an in-depth evaluation of variable factors.Achievements:

1. Product being recognized as standard quality monitoring software by Rubicon ( Corporate Standardization Project Team)
2. Reduce product deployment effort requirement from project team to single IT personnel.
3. Reduce product implementation time frame from months to hours.
4. Increase project implementation site from 20 to more than 100 across 3 continents within 18 months.
5. Complete system PDLC change management cycle.

Product Consultant
February 2012 – December 2013 (1 year 11 months)
-To work as technical consultant for small-to-medium sized developer projects.
-To work as Technical lead for project implementation, in the area of IFCA Property Sales system.
-Lead the overall aspect of the project implementation which includes conducting project meeting, planning, staging, implementation, migration,commissioning,user briefing and training.

Project Manager / Lecturer
March 2008 – December 2009 (1 year 10 months)
1. Establish and manage computer lab consist of HP and Dell server.
2. Provide full range of information technology support training such as desktop applications support for Window XP, network administration, school and office network security and protection.
3. Setup and manage linux server platform for website development and education use.
4. Lecture student in multimedia publishing using Apple Final Cut Pro and iLife.
5. Work with World Resource Institute (WRI) for environment friendly businessviral video filming.

Assistant Business Development Director
April 2003 – March 2007 (4 years)
1. To overlook regional office daily operation.
2. To monitor regional staff performance.
3. Follow up customer complains escalate from regional office.
4. Conduct feasibility studies and research on ERP system.
5. Support and monitor oversea sales, marketing and operation.
6. Provide training and operation guidance for local and oversea employees and customers.
7. Consolidate and compile group business operation Standard Operation Procedure (SOP).

 Lead procurement and subcon teams in their daily activities, departmental objectives and metrics
 Monitor in-transit materials and equipment and ensure proper and complete closure to all purchases
 Track and monitor price trends and industry situation on supply and demand for major materials
 Generate status reports for management’s review
 Source for new vendors; appraise and rank existing vendors
 Work closely with the planning department on-demand requirement
 Ensure timely release purchase orders and all purchase orders are delivered on time
 To negotiate terms and prices and establish a long-term relationship with supplier
 Study on market condition and price trends

 Overseeing Procurement & Purchasing Department and provide supportive to project teams
 Fully support design teams for sourcing new products
 Understanding the request from requester and assign the work to subordinate and monitor the progress
 Attending the departments meeting and provide suggestion help each other to solve the problems
 Responsible for the monitoring, undertake manage daily operations reports
 Preparing, processing and checking documents relating to Purchase Order, Payment Form before passing to Director and Manager to get approval
 Preparing and present weekly, monthly and yearly report for management review
 Monitoring all in-transit materials and ensure project status in progress

 Purchase Planning and price negotiation
 Supplier research and selection
 Responsibility for the sales process and arrange for the delivery on time to avoid the delay
 Work closely in between site supervisor and contractor to make sure all the progress is going without any delay
 Inventory controlled

1. Formulate and implement Human Resource policies, procedures and systems.
2. Provide HR consulting, insights to Management in the development of HRM that are aligned with the Company business objectives.
3. Actively involved in strategy Human Resource planning and training with Taiwan HR department.
4. Finalise Payroll calculation.
5. Overview and to ensure the salary cost are within the budget. Provide accurate information to support annual operating plans and salary reviews.
6. Liase with relevant government authorities on matters pertaining to HR & Industrial Relations.
7. Counseling and resolving employee grievances and administering disciplinary action including conducting of domestic inquiry.
8. Observe, coordinate and communicate staff performance based on performance appraisal.
9. Coordinate with consultant Expatriate income tax registration,clearance and tax filing.
9. Well verse in Employment Act 1955, Industrial Relations Act 1967, Income Tax Act 1967, PSMB Act 2001, SOCSO ACT 1969 and EPF Act 1991.
10. Any other duty and responsibilities as added necessary.

-Handle monthly payroll, monitor employee attendance, handle employee claims and update any leave application.
-Monthly commission calculation.
-Handle epf, socso, eis, pcb contribution.
-Preparing any HR letters & memo.
-Recruitment, interview arrangement and new staff preparation.
-Liaise with government including JTK for employee issues. MYEG, ESD for foreign worker permit and employment pass renewal. MYIPO for trademark matters. Majlis perbandaran for business license and other government department.
-Appraise employee for calculate yearly bonus and increment.
-Maintaining and update employee master database.
-Attend to staff counseling and the disputes between employees and company including attend to court.
-Outstation to outlet for audit.
-Administration task and others.

Cold-call prospects that are generated by external sources of lead.
Develop sales opportunities by researching and identifying potential accounts.
Identify decision makers within targeted leads to begin sales process.
Penetrate all targeted accounts and radiate sales from within client base.
Collaborate with appropriate team members to determine necessary strategic
salesapproaches
Create and deliver qualified opportunities to other team members
Maintain and expand the company’s database of prospects.
Ensure follow-up by passing leads to appropriate team members with calls-to-action,
dates,complete profile information, sources, etc.
Set up and deliver sales presentations, product/service demonstrations, and other salesactions
Assist in creating RFP responses to potential clients.
Where necessary, support marketing efforts such as trade shows, exhibits, and other events.
Make outbound follow-up calls to existing clients via telephone and email cross-sell andup-sell.
Handle inbound, unsolicited prospect calls and convert into sales.
Overcome objections of prospective customers.
Emphasize product/service features and benefits, quote prices, discuss credit terms,
andprepare sales order forms and/or reports.
Enter new customer data and update changes to existing accounts in the corporate database.
Attend periodic sales training where applicable.
Appropriately communicate brand identity and corporate position.

listening to customer requirements and presenting appropriately to make a sale;
maintaining and developing relationships with existing customers in person and via telephone
calls and emails;
cold calling to arrange meetings with potential customers to prospect for new business;
responding to incoming email and phone inquiries;
acting as a contact between a company and its existing and potential markets;
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negotiating the terms of an agreement and closing sales;
gathering market and customer information;
representing their company at trade exhibitions, events and demonstrations;
negotiating on price, costs, delivery and specifications with buyers and managers;
challenging any objections with a view to getting the customer to buy;
advising on forthcoming product developments and discussing special promotions;
creating detailed proposal documents, often as part of a formal bidding process which is largely
dictated by the prospective customer;
liaising with suppliers to check the progress of existing orders;
checking the quantities of goods on display and in stock;
recording sales and order information and sending copies to the sales office, or entering figures
into a computer system;
reviewing own sales performance, aiming to meet or exceed targets;
gaining a clear understanding of customers’ businesses and requirements;
making accurate, rapid cost calculations and providing customers with quotations;
feeding future buying trends back to employers;
attending team meeting and sharing best practice with colleagues.

• Managing clients’ payroll, using payroll software on a month to month basis, including the salary pay out and statutory payments disbursements.
• Managing Annual Return of Remuneration, ie: to prepare/review Form E and Form EA.
• Liaise and respond directly to clients regarding their payroll matters and/or queries.
• Responsible for prompt billing and settlement by client, including recovery of doubtful debts and management of bad debts.
• Perform accurate review work payroll work prepared by executives, by verifying calculations and pay codes into the system.
• Responsible for overall client servicing and accountable for any jobs under his/her portfolio.
• Responsible for the maintenance of the payroll requirements for the portfolio of clients.
• Ensure that the monthly payroll processing is completed within the stipulated timelines as agreed in the SLAs.
• Ensure that the monthly deliverables are submitted to clients on a timely manner, that all payroll-related reports and / or information are accurately and completely recorded and reported.
• Perform variance analysis on the payroll movements of the clients.

a) Payroll Management
• Maintains payroll information by designing systems; directing the collection, calculation, and entering of data.
• Updates payroll records by reviewing and approving changes in exemptions, insurance coverage, savings deductions, and job titles, and department/ division transfers.
• Pays employees by directing the production and issuance of paychecks or electronic transfers to bank accounts.
• Prepares reports by compiling summaries of earnings, taxes, deductions, leave, disability, and nontaxable wages.
• Balances the payroll accounts by resolving payroll discrepancies.
• Provides payroll information by answering questions and requests.
• Maintains payroll guidelines by writing and updating policies and procedures.
• Complies with federal, state, and local legal requirements by studying existing and new legislation; enforcing adherence to requirements; advising management on needed actions.
• Maintains employee confidence and protects payroll operations by keeping information confidential.

• Contributes to team effort by accomplishing related results as needed.
• Communicate with the global mobility team in the UK campus for expat taxes and home or host country salaries matter
• Provides payroll related reports as required by the business units.

a.ii) Compensations & Benefits
Involved in personnel-related planning and decision-making. Conducts research and analysis in different areas involving compensation, such as compensation statistics and market analysis. This includes conducting position evaluations, job classifications, preparing job descriptions, assessing the budgetary impact of compensation decisions and providing oversight of compliance with regulations and labor laws. Collaborates with market survey company (Towers Watson, Hay group) to determine staffing needs, design and adjust salary structures and compensation packages and develop policies and procedures.
b) Employee Services:
• Provide guidance and direction to HR operation in terms of strategic and transactional of overall Employee Services and Compensation and Benefits (C&B) activities to ensure competitive and effective retention and engagement plan.
• Ensure compliance to relevant Regulation and Employment Act for relevant employee services such as Payroll and tax process, Permits application (Work Permit/ Employment Pass & Teaching Permit) and other relevant HR areas.

c) Talent Management:
• Responsible for HR practices and programs implementation which support the University and staff through the full talent lifecycle; starting from Sourcing, Recruitment and Selection, Performance Management, Graduate Management programme, Employee industrial placement and other talent management activities.
• Manage the performance management through Performance Development Review (PDR) process by establishing continuous PDR monitoring and reporting system.
• Work with COO and Academics to manage the design and implementation of necessary leadership development programs for Senior Management level and relevant Talent and Succession Management Pool/Framework in order to meet the manpower competencies and business needs.

d) Training & Development:
• Develop and responsible for Training policies and procedures. Manages and ensure the implementation and delivery of training where necessary in order to achieve overall training plan and objective.
• To oversee training needs assessments (TNA), plan and design effective training plan/calendar and manage in order to meet the training requirements for the University.
• Plan and manage departmental/functional training budget and responsible to ensure maximise utilisation of Human Resources Development Fund (HRDF) in order to ensure training investment are according to organisational planning and budgeting.
• To support the development of UoRM teaching enhancement and researcher development programmes including where appropriate delivery/training.

e) Employee Relation:
• Preserving the employer-employee relationship and ensuring the overall well-being of employees through effective employee relations and employee engagement strategy.
• Risk mitigation where necessary through workplace investigations and resolve employee issues or complaints.

f) Other:
• Drive continuous improvement within the team through continuous improvement initiatives.
• Demonstrates a strong HR generalist knowledge, and effectively supports team members in maintaining a high level of expertise in their process areas with generalist knowledge of the remaining.
• Plan and manage departmental/functional budgets.
• Assist Director of Human Resources on any other duties that may be required.

 Report to company Directors
 Lead and direct the Operation team to ensure the daily operational matters are carried out in an appropriate and cost-effective way
 Improve operational management systems, processes and best practices
 Purchase materials, plan inventory and oversee warehouse efficiency
 Help the organization’s processes remain legally compliant
 Formulate strategic and operational objectives
 Examine financial data and use them to improve profitability
 Manage budgets and forecasts
 Perform quality controls and monitor production KPIs
 Recruit, train and supervise staff
 Find ways to increase quality of customer service

 Lead and manage total of 18 outlets operations team on a day-to-day basis and to grow the business by monitoring and analyzing the sales of each outlet, managing budget, developing products performance and identify areas of improvement based on outlet KPI
 To ensure that all the outlets is in good shape including monitoring counter merchandising and all related items that need to be present/display is correct and on timely manner
 To ensure the availability of the stocks in each of the outlets are sufficient and ensure physical stocks in the outlet level is tally with the system
 Work closely with relevant departments in the organization to develop sales, marketing, customer retention, advertising, pricing trends and distribution strategies
 To provide coaching/training to the outlet operation team on sales & marketing campaigns, standards of customer service and procedures in achieving respective outlets/individual sales target
 Consistently monitor and provide directions/feedback for skills improvement to the retail sales team where necessary
 Lead & manage Repair & Maintenance department to ensure all the equipment are in good shape to use
 Lead & manage Audit team to ensure all outlets complies company rules & regulation as well as SOP
 Conduct yearly performance appraisal and provide counselling where necessary to enable the team to have a clear understanding of their role and the expectation from the Company. Plan career path for the outlet sales team
 Coordinate set up on the new opening/projects/renovation and tenancy renewals

● Design, develop courseware and deliver training for companies of over 500 employees.
● Conduct classroom training sessions,and informal Q & A sessions for employees across several departments.
● Work with managers to determine employee training needs and develop effective training programs.
● Write and revise handbooks and training manuals to reflect changing training requirements.
● Conduct personnel evaluations and determine expertise ,accomplishments,and further training requirements.
● Coordinated with managers and employees in various departments to determine Marine & Mechanical program training goals and needs.
● Developed company- and department -specific training sessions to meet individual training requirements.
● Designed skill evaluation system to determine how much and what kind of required training before and after training sessions.
● Going Onboard Vessel and conducting (OJT) On Job Training.
● Reviewed and revised training manuals to reflect updates.
● Created PowerPoint presentations of all training materials.

● Plan preventive maintenance and repair works to be done in the most efficient manner in accordance with planned schedules and regulatory requirements
● Plan, project, forecast, and monitor expenditures within budgets
● Made day-to-day critical decisions
● To plan and budget for new building construction
● To liaise for material procurement and design consultant
● Assist with P.E pertaining civil and structure works. Review civil and structure renovation proposals in Yard development projects.
● Liaise with subcontractors and vendors with regards to quotation of work
● Assess, determine, and repair mechanical defects toward safety maintenance according to statute and standards of service
● Maintenance and structural integrity review accordance to BCA in the yard
● Building maintenance (e.g. plumping, pipe works, sewage & sanitation works)
● Assistant Yard Project Superintendent for yard development projects.
● Repair and maintenance of all type of crane, crawler crane, gantry crane, overhead crane, generators, electrical motors, and all mechanical systems in yard.

• Assisting client in preparing consolidated financial statements for public listed companies and multinational companies
• Preparing financial statements which its functional currency is different from its presentation currency
• Review tax computation
• Prepare and submit reporting documents to group auditor’s within given deadline
• Identified accounting issues and proposed audit adjustment as well as drafting management letter.
• Evaluating operating effectiveness of client’s internal control
• Collect the financial data and analyse the trend
• Directed and educated junior team members on auditing techniques and software

• Assist audit senior in preparing the audit working papers for engagement.
• Assist senior auditor in planning and directing audit assignment under his/her responsibilities.
• Involve in interim audit and responsible in preparation of system note and walkthrough for respective companies.
• Responsible in vouching and preparing audit schedule for audit client under his/her portfolio.
• Undertake administrative duties relating to audit engagement.
• Liaising and discussing with client regarding their accounting records and compliance with accounting standards and other statutory bodies.

• Assist in preparation of full set accounts for a group of clients from diversify industries.
• Perform accounting and administrative duties.
• To ensure account payable, accounts receivable, bank reconciliation, journals and general functions are performed in an effective and efficient manner

 Lead a team of 5 members whose main responsibility is to issue invoices to clients.
 Responsible to supervise and monitor the team progress, provide assistance and guidance whenever issues arise.
 Identified flaw, revamped organisational practices involving multiple departments and streamlined the process resulting in improved efficiency of the documentation process.

 Responsible for assessing the credit risk of new client accounts, reviewing credit provided to existing clients and providing credit analysis reports with recommendations to the
management team.
 Monitor clients with long outstanding balance, propose legal actions to management and liaise with appointed solicitors in taking legal actions against clients.
 Developed new filing practices which makes tracking and extraction of credit application forms and reports much more efficient.

Assisted in handling the Anti-Circumvention investigation by US Department of Commerce (“DOC”) relating to the export to US which resulted in obtaining a final affirmative
determination and clearance to continue exporting to the US without being subject to antidumping duty.
 Coordinated the transition from GST to SST.
 Appointed as Sustainability Management Coordinator which assists in setting up the committee and task force. As coordinator, identified sustainability issues, proposed strategy to the committee, executed action plans, collected data and analysed the outcome.
 Main coordinator for the issuance of Group Annual Report FY2020.
 Coordinated the annual stocktake exercise.
 Conducted Email Writing Workshop to all staff in the Sales Department and Finance Department.
 Conducted due diligence on two (2) potential companies for mergers and takeovers.

· Plan arrival of vessel and manage manpower needed for the bunker operations.
· Ensure all safety protocols prior to the bunker is ready
· Supervise when bunker process is on going and ensure the amount supplied to the bunker vessel is accurate.
· Closing on the orders, signing of Delivery Note, Invoice and pack up of the bunker process equipment
· Declare on the amount of fuel to the customs quarantine department weekly on the stocks available at the terminal
· Pro-actively market the products for further sales generation

· Achieved a target over RM 250,000.00 in monthly sales for a start up workshop.
· Ensured satisfied customer service and quality workmanship on vehicle.
· Inventory Control, track on part orders and ageing of stock items.
· Execute marketing strategies and CI maintained at all times.
· Keep track on daily vehicle throughput and progress time of work carried out by technicians.

· Attend to daily meetings and follow up with daily job progress.
· Attend yard safety meeting, morning walk-abouts and ensure safety or workers and audit of necessary PPE.
· Check and balance all claims submitted by sub-con.
· Check all claims reports for payment claims.
· Follow up with yard on payments and claims.
· Join the weekly progress meeting, plan and execute project planning.
· Built and up keep of reputation with all the yard department managers.

• Recruiting, interview shortlisted candidate and prepare staff schedule by follow company SOP guideline.
• Product management, including ordering, receiving, price changes, handling damaged products and returns.
• Assists in handling daily operations and other supervisory duties including opening and closing of store, cash handling of daily sales, merchandising restocking, administration,
stock receipt report and sales report.
• Plan monthly activity for the company and ensures sufficient budget for the event.
• Perform regular stock take and cycle counting upon request by the inventory department.
• Prepare salary worksheet by key-in details from the thumb print report.
• Ensure selling floor is up to standard by giving order to staff and assisting them whenever required.

Feb 2020 to June 2020 – Senior Merchandiser
Worked as part of a team of Marketing, providing service to customer and transfer customer requirement to internal
department
Work Description:
 Prepare costing according to buyer’s product requirement
 Received order from buyer and key in into system.
 Responsible for the development of sampling (from the stage of cutting, stitching and finishing) to production follow up
 Coordinating with sourcing team to ensure all the require fabric and trims are on time for the production
running/shipment.
 To make sure the production follow up from development and sampling according to buyer requirement
 Arrange raw material (fabric,zipper,drawcord and other accessary) from supplier and prepare the pre- production samples
for buyer approval.
 Liaise with production for the pre-production sample and mass production.

Work Experience
Apr 2014 to June 2019 – Sales and Marketing Executive in
Worked as part of a team of Sales and Marketing, providing service to customer and transfer customer requirement to internal department
Work Description:
 Maintain relations with current customers.
 Communicate with customers (thru e-mails, faxes, etc.).
 Manage full process of sales cycle (prepare quotation, issue Proforma Invoice/ Sales Confirmation to customers, issue
shipping order to production, follow up shipment schedule, and closing).
 Follow up on all customers’ request
 Liaise with internal departments such as Planning, Production, QA, and R&D.
 Prepare and send samples as per customer’s requisition.
 Follow up new project (new item) progress.
 Receive and resolve customer issues and complaints.
 Update and maintain price list of new, existing and potential customers.
 Attend events or exhibitions.

Sep 2010 to Oct 2013 – Assistant Administrator
Worked as part of a small team of administrators, ensuring the smooth and successful running of the universities daily
activities.
Work Description:
 Recruitment of foreign students
 Filtered prospective candidates for subsequent administration process.
 Events coordinator specializing in new student familiarization program and foreign dignitaries events.

Apr 2008 to Oct 2008 – Clerk
Worked within the accounts department specializing in buying and selling foreign currency.
Work Description:
 Communicated with customers and agents for all the related currency status update and order confirmation.
 Summarized daily business activity such as sales records and reported bad debt to supervisor.
 Verified the daily payment due records and reported any delay to supervisor.
 Followed up closely on the delayed payment with customers.
 Planned and arranged payment to agents.

 Attending to incoming sales enquiries and responding promptly by sourcing and providing quotation
 To meet customers’ requirements. Following up with customers to close the deal and processing sales orders
 Building and maintaining good customer relationships by providing good support and customer service to existing and new clients.
 Liasing with local and oversea suppliers on pricing and product related issues.
 Coordinating with internal departments (marketing, purchasing, logistics & technical) to facilitate shipping arrangement & deliveries, to resolve customers’ technical problems in order to ensure customer satisfaction.
 Responsible in achieving monthly individual sales target and work closely with team members to meet annual team target.

 Responsible for selling laboratory equipment, consumables, chemicals, reagents and diagnostic products to government research institutions and universities in Klang Valley (UPM, UKM, UM, Mardi, MAKNA etc)
 Developed sales strategies to achieve monthly sales target and increase market share and company profitability
 Built and strengthen good rapport with existing customers (mainly lecturers and researchers) through excellent customer service and identify potential clients to expand customer base.
 Daily duties: Call & Meeting customer, send inquiry to supplier, prepare quotation and quote to customer as per customer needs, deliver product to customer, arrange for pre sales and after sales technical support for customer, and collect payment.
 Achievement : Exceeding monthly sales target of MYR 30,000.00 for 9 months yearly.

– Attend to all queries from customers and response on time as order by HOD of Customer Service Department
– To create booking request for local shipment and pass on to operations department for further action.
– Monitoring local shipment
– Update local shipment progress in share folder on timely manner
– Collect return Proof of Delivery from drivers and do sorting base on different branches
– Check whether returned Proof of Delivery is properly chop, sign and attach correct with customer DO
– Scan and key into system. Later, parcel back to respective branches
– Responsible follow up payment from customers
– To ensure compliance with customer KPI
– Updated KPI report monthly to operation team to ensure achievement on department KPI
– Manage own tasks and time efficiently, organizes resources to meet objective to ensure works is completed in a timely manner

– Attend to customers’ inquiries/customer orders and feedback to customers in a timely manner by phone and email
– Respond to customer complaints and follow-up corrective actions to feedback to customers in a swiftly manner
– To provide all necessary information and support to internal team as and when is necessary or instruction from management
– Monitor every out-going shipment closely and in detail. Verify transport charges of every shipment and bill against customers
– Get the Letter of Credit from customers for every shipments and verify all the information. Ensure L/C amount is not under payment amount.
– Invoicing to customers to be completed within the given timeline
– Monitor and follow up payment from customers
– Issue and follow up Credit Notes promptly within the given timeline.
– Maintain and establishing close rapport with all internal departments for cargo delivery
– Regularly check the paper stock at internal warehouse and external warehouse
– To liaise with paper suppliers to ask for quotation and to buy based on superior and customers’ requirements
– Negotiate with suppliers for best price, terms and delivery schedule
– Communicate with suppliers should quality and quantity discrepancy arises
– To review any opportunities of volume break cost saving
– To work closely with sales person on the forecast of raw material- Support and provide good customer services internally and externally

– Place purchase orders with our US counterpart, US suppliers and China suppliers, ensure purchase orders arrive in time to support customers’ production.
– Must uphold the practice of control freight cost.
– Follow up on customers’ monthly forecast and provide forecast to supply chain departments
– Obtain customer’s consent on delivery challenging dates
– Respond to customers’ emails in the shortest time possible.
– If receive quality issues from customer, must liaise with QA engineer to provide solutions to customer. This is to prevent customers’ production line down
– Monitor quality and delivery performance of suppliers by daily
– Involve in Cost Down activities
– Expedite the materials / parts according to the forecast and customer requirement.
– Ensure payments to be received by customers monthly and in time
– Must control the stock level at warehouse at a optimum level
– Maintain close rapport with Sales Executives so that I can receive information of customers from Sales Executives, information such as service feedback, quality problems, payment, delivery time and etc.
– Be motivated to work well independently with minimum supervision
– Implement Company motto that is “Growth through Customer Service”. Strive for 100% customer delivery commitment and meet KPI that set by company

1. Perform orientation for all levels of indirect staffing;
2. Conduct HR induction session;
3. Responsible for new hire’s confirmation & extend probation procedure;
4. Responsible for documentation related to orientation & confirmation;
5. Conduct three-ways session as part of on-boarding program;
6. Data entry for orientation & three-ways session analysis report;
7. Support recruitment activities such as sourcing, screening and cold-calling;
8. Liaise with internal trainers, managers, and vendors;
9. Initiate and responsible for company internship program;
10. Ad-hoc duties as assigned (Car sticker, badge, events and etc.)

1. Responsible in sourcing suppliers & alternate parts;
2. Managing day to day discrepancies;
3. Create Purchase Order for testing samples;
4. Responsible for the samples of First Article process;
5. Ensure supplier commit to shipment date;
6. Review parts as in BOM and AVL;
7. Liaise with internal and external stakeholders.

RESPONSIBILITIES:
1. MRP Execution (PO, Forecast, Scheduling) weekly.
2. Coordinate with MP on gating material to support CTB, on R&D, new product or design change production planning.
3. Resolving referral (receiving issues), AP Invoice issues, FAI.
4. Control and monitoring inventory
5. Maintaining daily report closely  updating shipment details, OPO Shipment tracking,
6. Coordinate with shipping team on shipment/ deliveries
7. Buyer for NPI and MR.
8. Sourcing for localize parts and other task as assigned by manager.
8. System use: SAP

RESPONSIBILITIES:
1. Execute PO, Forecast, PIF in timely manner for CJH & Portland, US Plant.
2. Coordinate with MP on gating material to support CTB, on R&D, new product or design change production planning.
3. Resolving referral (receiving issues), AP Invoice issues, FAI.
4. Control and monitoring inventory
5. Maintaining daily report closely  updating shipment details, OPO Shipment tracking, Unconfirmed PO in share folder
6. Expediting pull in deliveries and workout the expediting cost with suppliers and get management approval. Coordinate with shipping for the
7. Other Ad-hoc assignment assigned by manager.
8. System use: SAP

RESPONSIBILITIES:
1. BuyPlan – Receive SO and check BOM for buy items and release PO accordingly.
2. Work with R&D and NPI team for new product or design change.
3. Coordinate with supplier on return of MRB and receiving issues.
4. Control and monitoring inventory.
5. Conduct yearly PI at sub-contractor site.
6. Sourcing for direct & indirect material.
7. Other Ad-hoc assignment assigned by manager.

-Extensive background in Human Resources, including experience in employee recruitment and retention, staff development, mediation, conflict resolution, benefits, and compensation, HR policies and development and legal compliance.
-Internal trainer for company, developing team work among staffs by participating in CSR, implementing new rules & regulations, writing job descriptions and management reports.
-Good interpersonal relations with proven communications skills, both verbal and written. Good planning organization skills.
– Computer literacy and familiarity with the human resources information system. Sound judgement and decision making skills.

JOB RESPONSIBILITIES
–
1. Identify department vacancies, advertisement arrangement on Jobstreet, Jobs Malaysia and through company website/facebook, conduct interview session and candidate selection.
2. Conduct internal training such as orientation, leadership training, customer service training and other related training require by management and operation department.
3. In charge external training, actively involved in HRDF grant application, claim, and prepared a proposal of HRD Award 2019.
4. Propose new payroll system to management for HR development.
5. Discuss and advise with department manager and organizational policy matters and recommendation needed changes.
6. Responded with head of department on employee issues and question in a timely manner.
7. Met with all new hires to explain benefits, guidelines and company procedures.
8. Serve as link between management and employees by handling questions, interpreting and administering contracts.
9. Revise existing hand book according to legal and benefits changes.
10. Responsible in overall employee performance appraisal, employee performance index, performance appraisal results and give feedback to each employee for motivation and also advise.
11. Handling staff’s disciplinary issue, prepare warning letter, show cause letter, termination letter, counselling, domestic inquiry, labor case and police case.
12. Handling overall foreign worker matter including permit renewal, fomema, employment contract, hostel and hostel agreement, permit cancellation and check out memo.
13. Handling overall company activities such best performance award, best department award, annual dinner, company trip, office staff fund, festival dinner and community service.
14. Handling exit interview for resign staff.
15. Monitoring on payroll, attendance and all HR and administrative related matter.

Professional Development
Certify trainer by Pembangunan Sumber Manusia Berhad (PSMB) with Train the Trainer certificates (TTT)
Complete ongoing training in the areas of compensation and benefits, employee and labor relations, leaves of absence, employee compensation and workplace safety/security.

Computer Skills
Microsoft Words, Excel, Power Point, Payroll System Smartime, Easy pay, UBS.

1. Update staff and workers daily attendance, overtime and leave.
2. Preparing government letter, warning letter, issue internal and external memo and notices for local and foreign worker.
3. Update employee turnover record/report, monthly attendance appraisal report, performance appraisal report, overtime report, monthly usage of electricity and water bills including company hostel.
4. Submitting document or application to iimigration, MIDA KL (Expatriate DP10/DP11 application) and labor office.
5. In charge in overall foreign worker matter, work permit application, renewal, check out memo and hostel.
6. Handling insurance and Perkeso claim for local and foreign workers.
7. Handling HRDF claim for company training.
8. Handling company event such as company annual dinner, company trip, buffet gathering and performances.
9. Handling labor case, court case, police case and hospitalization local and foreign worker.
10. Handling air ticket booking and hotel reservation.
11. In charge and overall monitoring company security.
12. Overall in charge of employee uniforms, safety shoes, employee accommodation, factory maintenance, office stationery..
13. Handling petty cas

ct 2019–Jan 2020
● Record staff’s attendance and leave through in-house system
● In-charge of on-boarding of new staff
● Preparing quotation, delivery order and invoice to customer
● To handle daily administrative job task
● Handle MOM work permit matters

● Record requested quotation
● Create quotation using in-house system
● Delivered Client’s request through communication and email
● Create quotation schedules for both company and client

Professional experience:

Position: Electrical and Instrument Engineer cum TPM Coordinator
1. Report to Sr. E&I Manager daily regarding plant status and maintenance status.
2. Interface with vendors for various maintenance, instrument troubleshooting, upgrading project and modification project.
3. Ensure all spare parts/cable replacement work comply to HSE Guidelines and Regulations, JSA, and Permit-to-work.
4. Responsible to raise PR order to procurement department and maintain spare part balance in the company.
5. Maintain/update department SOP and WI documentation.
6. Maintain department HIRADC database.
7. Maintain Yokogawa DCS modification and update.
8. Assist manager to mentor junior engineers and new technician.
9. Perform internal audit for QMS, ISO 9001, ISO 50001, FSSC 22000.
-Project E&I:
10. Schedule and monitor project progress, perform pre-engineering scoping, costing and CAPEX request documentation to management.
11. Monitor and ensure ongoing project installation comply to HSE Guidelines and Regulations, JSA, and Permit-to-work.
12. Produce parts specification for new machine to ease tendering process between procurement department and suppliers to ensure competitive bidding on project works.
13. Reports actual, commitment, and remaining budget spend for each project.
14. Manage orders through the use of SAP and checking invoice upon parts receiving.
15. Perform FAT and SAT with suppliers. Commission the installation with the project team and suppliers and ensure proper tracking and verification.
16. Ensure handover documentation is in place such as OEM manuals, software licenses, training documents and risk assessments.
-Total Productive Maintenance:
17. Drives TPM programme / Continuous Improvement/Kaizen ideas by all plant engineers.
18. Train all new technical engineer with TPM mind set and skill set.
19. Organize management gap analysis to venture into possibility of improvements.
-Certification & Training:
1. Yokogawa Centum VP Engineering Course at Yokogawa Malaysia, 2017 2. FSPCA Preventive Controls for Human Food, PCQI for FSMA, 2017
3. Making Total Productive Maintenance Works, 2016

Interpersonal skills:
-SAP software, Lotus Notes, Adobe Photoshop CS6, Yokogawa Centum CS3000, Yokogawa Centum VP, Microsoft Word/ Excel/PowerPoint.
-Communication skills, leadership skills, team player, time-management, project management.

C A R E E R H I S T O R Y

1. Product Development Manager
-Leading 3 teams and monitor 7 revenue centers to achieve SGD 40 mil revenue yearly.
-Seeking out major clients and forming working relationships across the region.
-Forecasting sales target and forming sales plans to adapt to constant shifts in the market.
-Planned and reviewed company sales and marketing strategies with the management team and sales managers.
-Identified potential business sectors, customers and business opportunities for business expansion.
-Established product development project and vendor development strategies.
-Managed project budgets, products coating and prepared analysis reports ensuring competitiveness.
-Certified
Internal Auditor for QMS and API.
International exposure with the overseas market – Thailand, Vietnam, Korea, Japan, China, Australia, Brunei, Taiwan

2.Sales Engineering Support Manager
-Set up a new business unit to expand business coverage.
-Lead team of 8 members to manage subsea and special customer.
-Managed and cover existing and new clients in Malaysia & Singapore.
-Appointed as technical and engineering support leader in the Business Division.
-Responsible for products costing.
-Evaluated and negotiated for tenders’ package and contract terms.
-Conducted technical presentation to the customers and prospects.
-Trained with Lead Six Sigma and appointed as project manager for continuous improvement projects.
-Forecast, budget and implement sales target for the business unit.
-Reviewed monthly sales performance and performance analysis.
-Team member for APIQ1 and 20E certification program.

3. Senior Sales Engineer
-Reported to Business Development Director.
-Assigned as project manager for special projects.
-Liaised with both current and potential clients to develop existing and new business opportunities.
-Carried out effective client liaison for all projects undertaken.
-Reviewed and handle Sub-Sea project’s customer specification and projects.
-Conveyed customer technical requirements to relevant departments.
-Achieved yearly sales target which defined by management.

4. Sales Engineer
-Reported to sales manager.
-Maintained existing customers relationship and offer after-sales services.
-Understood customer need and provide the solution to meet their demand.
-Trained as technical support on quotation and tender.
-Assigned as a project engineer for a special project.
-Prepared quotation and performed products costing for the non-standard item.
-Trained with fasteners, machining part, cable support system, and cathodic protection product knowledge.

Experience

Auxiliary Police Supervisor
• Act on behalf of my superior in his absence on day to day security management.
• Support Custom operation for duty free section and manage traffic control at custom checkpoint.
• To provide security opinion to even department for major event held in all Forest City and liaise with relevant government agency for approval and support.
• To ensure the safety and security of VIP’s visiting Forest City.
• To do night check on security personnel for all Country Garden Properties in Johor Bahru.
• To manage the deployment of all auxiliary police work under Country Garden Properties.

Project Coordinator
• To setup a team of security personnel to ensure the safety and security for all the company construction site in Penang Island and Mainland.
• To liaise with related government agencies for all licensing approval on the project.
• To ensure all company construction site full fill all government requirement.
• To maintain close relationship with all government agencies.

Asst. Security Manager
• To ensure all securities personnel is vigilant and alert ensuring the safety and security of all staff and guest.
• To lead the emergency response team simulation training frequently.
• To prepared incident report for major and minor incident happen in the hotel and send to relevant department and Shangri – la headquarter.

Auxiliary Police Officer
• To serve and protect lives and properties.
• To perform normal securities check at protected places.
• To perform traffic control at peak hours for smooth traffic around the Jurong island.
• To perform crowd control duty at checkpoint to maintain the highest securities around Jurong Island checkpoint.
• To perform crowd control and traffic control duty at special event held around the island such as F1, chin gay festival, new year count down at Marina Float, Christmas countdown and Etc.
• To assist the prison warden during routine prison check and inmate’s headcount.
• To assist the prison warden in the control room monitoring all prion cell CCTV and behavior of all the inmate’s in the cell.
• To perform arm escorting inmates to Sub Coordinate Court and High Court for hearing.
• To perform strip search before all the inmate is send back to prison and before leaving prison to subjected places.
• Ensure overall score for all recertification in I.P.P.T, shooting test and T-Baton every year.

Program Engineer

Function as Program Engineer, responsible for existing projects and NPI projects, budgeting, project execution, RFQ,
customer order and demand planning, reporting to Assistant Program Manager.
 Responsible for medical products (Reliefband finished product), automotive products (clutch gear sensor) and
application products (street light and elevator PCBA).
 Received and processed customer order. Created sales order and job order for production. Monitor production
progress and delivery
 Developed project time plan using Microsoft Project 2016. Executed, controlled& reviewed project time plan
of parts.
 Organized cross functional meeting for problem solving and project control.
 Prepare budgetary quotation for potential business

Project Engineer
Promoted. Responsible for leading NPI projects, feasibility studies, planning, budgeting, project execution and process
improvement.
 Developed project time plan using Microsoft Project 2016. Executed, controlled & reviewed project time plan
of moulding and assembly parts.
 Analysed and interpreted manufacturing data, such as tooling DFM report, moldflow analysis, engineering
drawings, specifications and purchase order.
 Created and maintained documentation for manufacturing operation, i.e. PFMEA, PPAP, operation
procedures, parts specifications, master BOM and ECN.
 Organized cross functional meeting for problem solving and project control.
 Created and updated master BOM in SAP (Axapta).
ACCOMPLISHMENT:
 Successfully managed first NPI project within given time frame & allocated budget.
 Managed 3 NPI projects (customers: BMP, Drinkworks & TEK) and 2 existing projects (customers: Xerox &
Keurig), all at the same time.
 Completed Lean 6Sigma Yellow Belt Project titled Reject Rate Improvement for Dyson V11 Vacuum Filter.

Supplier Quality Engineer
Responsible for quality of incoming purchase parts & sub-contractor parts, internal & suppliers process improvement,
internal & external audit and operators training.
 Verified reject parts and investigated the root causes. Prepared inspection instruction, caution points, nonconformance reports and 8D reports. Follow up and monitored suppliers’ corrective/preventive action,
disposition, and report closure.
 Prepared and submitted monthly supplier DPPM report, supplier KPI report and supplier performance report
to Quality Manager.
 Provided training to QC inspectors on how to use Roller Runout machine, Roller Hardness machine, MFI
machine and COF machine.
 Supported Incoming QC department in incoming inspection (visual inspection and measurement using caliper,
VMM, Roller Runout machine, Coefficient of Friction machine, height gauge, roller hardness tester and MFI
Machine).
ACCOMPLISHMENT:
 Completed Zero Defect Project titled Production Operators Training (Assembly and Moulding). Worked
closely with production trainers on training plan and training evaluation.
 Completed Kaizen Project titled Quality Cost Reduction. Re-evaluated the incoming inspection cycle time and
proposed efficient cycle time and process flow to optimize the incoming process.

QA Engineer
Responsible for incoming, in-process & outgoing product quality and process improvement.
 Created and maintained documentation for manufacturing operation, i.e. standard operating procedures,
balloon drawings & inspection test plan for final inspection, and non-conformance reports.
 Prepared delivery orders using MYOB System, and certificate of conformance for delivery.
 Performed inspection on raw material, semi-finished products, and finished goods.
 Know how to use Vernier caliper, internal micrometer, external micrometer, bore gauges and thread gauges
(IT & ET), for product inspection.

QA Engineer
Promoted. Responsible for incoming, in-process & outgoing quality of metal machining product, quality inspectors
training and process improvement for Metal Machining department.
 Supported Production Manager in internal and external audit for Machining department and HSE department.
 Created and maintained documentation for manufacturing operation, i.e. inspection test plan, nonconformance report, 8D report, outgoing inspection report, calibration equipment master list, standard
operating procedures.
 Have knowledge in environmental policy (Department of Environmental).
ACCOMPLISHMENT:
 Know how to use Vernier caliper, internal micrometer, external micrometer, Mic Trac, Profile Projector,
Stamping Machine, thread gauges (IT & ET) and FARO ARM, for production inspection.

QA Executive
Function as Quality Executive for Fabrication department, responsible for document control, planning and project
execution.
 Analysed customer Data Base Index (DBI), information & engineering drawings. Summarized the
information according to customer format and uploaded the report into customer SAP for approval.
 Developed project time plan using Primavera P6. Executed, controlled & reviewed project time plan of
fabrication parts. Prepared and submitted weekly project update report to customer.
 Prepared Project Kick Off and Pre-Production slides for General Manager meeting with customer and
recorded the meeting minutes.
 Managed workers’ certificate validity extension.
 Supported Quality Engineer in internal and external audit for Fabrication department.
ACCOMPLISHMENT:
 Successfully completed one of the biggest project within given time frame & allocated budget.

• Troubleshoot & Repair printer machine unit
• Coordinate technicians for daily service cores.
• Generate daily service cores in drive sheets.
• Document daily parts requisition form & stock dispatch form & outdoor technician output form.
• Attend customer calls.
• Control incoming & outgoing spare parts.
• Generate spare parts documents.
• Testing and Tuning printer machine.
• Installing Ricoh printer & scanner In customer computers.
• Remote customers computers to troubleshoot printing & scanning issues.
• Incoming and Outgoing Inspection
• Internal MRB & 8D
• Quality problems in production
• Internal Audit
• Monthly Incoming & Outgoing Reports

• Ensure relevant project documents are readily available before proceeding with mass production document generation company SAP system.
• Coordinate and lead new project kick off meetings with customers and internal, Quality, Engineering and IT teams to consolidate project control plans for documentation, production scheduling, and resource planning and project change process.
• Train new hires on companys’s SAP document handling and monitoring system, project control plan verification and system troubleshooting and resource planning.
• Streamline and author inter-department weekly project report for project man hours performance index, project schedule performance index and project cost performance index.
• League with manufacturing engineers in implementation of internal projects and data collection for correlation analysis. Focused on process data collection to reduce cost, maintain quality and timely flow of integrated circuits.
• Analyse Contract Change Authorizations (CCAs) from customers on technical specification changes and update project team on commercial impacts.
• Support and regulate activities for incoming and outgoing documentations are in conformance with ISO 9001 (QMS) & ISO 14001 (EMS) standards with regular audits.
• Scrutinized and verified invoices, purchase orders and non-purchase orders invoices, weekly payroll updates, employee incentive disbursements and employee tax information incompliance with Malaysia labour laws.
• Directed and oversaw all human resources functions including recruitment selection, hiring, employee training, on-boarding of newly hired foreign employees and exit interviews.
• Spearheaded paperless attendance system by integrating RFID Attendance Management System at all Jaring Mantap Branches to eliminate employee clock in – clock out time edits/errors.
• Devised a cost-effective incentive and morale-boosting, monthly programs to nurture and to strengthen employee and employer bond thus improving the workforce satisfaction and productivity.
• Implemented a merit increase salary review system with built in factors such as, individual performance, market salary rate of the job and internal equity to ensure fair and equitable review of salaries.
• Guided and rendered training for operation executives in areas related to finance, financial reports, internal controls, labor management and payroll adjustments.
• Screened clients financial closing and prepared journal entries for senior accountant review.
• Evaluated audit documentation to ensure quality and compliance with firm’s professional standards.
• Ensured weekly firm expenditure, client payments and receipts are updated and bank
statements are reconciled before submission for stakeholder’s review.
• Administered client queries in regards to invoices, tax statements and prepared reconciliation reports for customers.
• Prepared tax provision schedules as assigned and communicated the results of these calculations to senior management and external auditors.

Accomplishment
➢ Successfully coordinated and implemented Lean Manufacturing Project to reduce cycle time by creating a visual display on daily output tracking to eliminate double/ duplicate date entry.
➢ Promoted to Human Resource Executive.
➢ Awarded best Employee under Quality Management for company

• Write news and articles
• A photojournalist & broadcast journalist who handles gadgets.
• Involve in marketing but more into communication part.
• Counsel students and recruit them to study with University.
• Handled the social media of University (FB and instagram as well as their office email).

* Answer calls and emails to provide rate and availability information. Utilize computer system to update and confirm reservations and room availability.
* Explain hotel amenities and surroundings.
* Confirm and update reservations, including entering data into online system.
* Clearing traces and following up booking and guest request confirm direct booking over the phone and send confirmation.
* Daily arrival check to ensure reservation accuracy.
* Take orders and serve food and beverages to patrons at tables in dining establishment.
* Check with customers to ensure that they are enjoying their meals and take action to correct any problems.
* Communicate with customers to resolve complaints or ensure satisfaction.
* Listening to customer requirements and presenting appropriately to make a sale
* Maintaining and developing relationships with existing customers in person and via telephone calls and emails;
* Cold calling to arrange meetings with potential customers to prospect for new business; * Responding to incoming email and phone enquiries;
* Acting as a contact between a company and its existing and potential markets;
* Negotiating the terms of an agreement and closing sales;
* Gathering market and customer information;
* Representing their company at trade exhibitions, events and demonstrations; *Negotiating on price, costs, delivery and specifications with buyers and managers; *Challenging any objections with a view to getting the customer to buy;
* Advising on forthcoming product developments and discussing special promotions;
* Creating detailed proposal documents, often as part of a formal bidding process which is largely dictated by the prospective customer;
* Liaising with suppliers to check the progress of existing orders;
* Checking the quantities of goods on display and in stock;
* Recording sales and order information and sending copies to the sales office, or entering figures into a computer system;
* Reviewing your own sales performance, aiming to meet or exceed targets;
* Gaining a clear understanding of customers’ businesses and requirements;
* Making accurate, rapid cost calculations and providing customers with quotations
* Handles group booking for hotel rooms and theme park tickets.
* Handling roadshow for Matta Fair and many other corporate companies
* Telemarketing to expend new leads to hit the target and increase sales.

• Resolve customer complains via phone
• Use telephone to reach out customers and verify their account information
• Greet customers warmly and ascertain problem or reason for calling
• Assist with account information
• Promote products & promotions that banks has
• Provide technical support for incoming calls or chat regarding IT issues related to computer systems, software andhardware
• Responds to queries either over the phone or chat
• Respond to email and Lync messages for users seeking help
• Guide user to resolve their issues
• Follow up with users to ensure issues has been resolved.

• Do computer testing about their product
• Do censor house to house to know how many of the local citizen that doing agriculture as their main income
• Do report every end of month about sales,be in cashier ,entertain
• customer by fulfill their needs such as,do wraping gift,help them brings
• the thing they buy from us to their car.
• Entertain customer online, preparing report
• cashiering.monitor closing cashier with revenue deparment stock arranging,restock product,display product .
• Stocktake every 3month.
• As supervisor beside doing sales on sales floor, my responsibility are including do weekly and monthly report regarding sales and staff performance, conference call every month for new floor-set arrangement, also daily report from sales bank in to opening and closing system.
• Responsible for Weekly ordering stock, ensure all non-merchandise stock are ready

2016 Oct – Now

Position: Sales Manager

-Managing and coaching a team of 3

-Aggressive client acquisition plans, resulting in regional sales increase of 40%

-Establishing new sales channels in underserved industries

-Presented monthly, quarterly and annually sales projections

-Coordinating with key customers, leading to long term supply agreements

-Cooperating with warehousing team, successfully reducing product lead time, increasing customer satisfaction

-Sales forecasting for efficient Inventory control

-Planning and execution of business strategies

-sales reporting

-Inventory control and product lead time

2011 Nov – 2016 Jul

Position: Operations Manager

-Leading beer and liquors distribution company in China region based in Shanghai

-Supplier sourcing, increased supplier base by 300%

-In-charge of importation of all products of company

-Distributor Contract negotiation with International Beer and Liquor Companies

-International Freight forwarding across more than 20 countries

-Import/export documentation and customs clearances across more than 20 countries around the world(USA, UK, France, Canada, Japan, Spain, Belgium, Holland, Mexico, etc.)

-Product lead time and SKU inventory Control

-Customs Labelling and Certification

-Dealing with sales team on retail distribution and POS(Point of Sale) materials for advertisement and marketing purposes

-In-charge of new concept retail shop(first beer bottle shop in Shanghai), turning unprofitable operation into fully profitable position in three months

2003 Jul – 2011 Aug

Position: Director

-In-charge of importation of all products of company

-Expanded greatly into fruit & vegetable packaging and processed food packaging, leading company into leading position in Fruit and vegetable packaging in Australia

-Liaison with customers from food and fruits industries across Australia for OEM production

-Participating in international conventions and local events

-On-site quality control and monitor of manufacturing process

-Customs Clearance and documentation

-International logistics and freight forwarding

– Monitoring stock control and production lead time, from manufacturer to customer end

– Achieving market leader status

Participate tender process from Pre-Qualification tenderer
list to contract award.
Sort out the quotation and prepare cost comparison.
Prepare and certify sub-contractor’s payment certificate.
Coordinate with sub-contractor and site team.
Prepare monthly management report to update project
status.
Prepare claim for bank drawdown.
Prepare financial statement.
Assist Manager on project cash flow schedule.
Prepared and review VO breakdown and Final Account.

Experience

Sep 2016 – Apr 2020
(3 years 7 months) Senior Logistics Executive
Problem solving.
Export booking and documentation.
Overseas the export team of 10.
Handling LC documentation.
Shipment scheduling.
SAP set up on going.
Cross trade shipment arrangements.
Applying all kinds of COO and FTA COO.

Feb 2016 – Sep 2016
(7 months) Logistics Supervisor
Managing a team 16 persons.
Overseeing operations for export.
Handling LC and other bank docs.
Liaise with bank for LC advising and discrepancies.
Mainly arranging air shipments.
Knowledge of in house systems WMS and ORACLE.
Liaise with freight forwarder for bkg shipments, trucking, sea or air shipments.
Handling return shipments.
Problem troubleshooting.

Dec 2005 – Dec 2015
(10 years) Senior Logistics Executive
Handling export, import & cross trade shipment coordination including coordinate with transporter, survey company and documentation to bank under D/A, D/P & L/C.
Problem trouble shooting.
Declaring various permit through Tradenet.
Familliar with docs requirements for various countries.
Handling chemicals shipment.
Familiar with SAP system & others in-house system.
Conduct training for new comer & knowledge sharing.
Preparing monthly KPI report, volume report and other customised report required by customers.
Preparing quotation or costing.
Assisting Logistics manager for overseeing and managing a team of 10 persons operation staffs and part of human resource matters of the team.

Jun 2000 – Aug 2005
(5 years 2 months) Shipping & Marketing Executive
Work description of a Shipping and Marketing Executive
RESPONSIBILITIES:
– To handle import export shipment and liaise with overseas customers.
REASON FOR LEAVING:
– Seek for better career advancement opportunities and exposure.

OTHERS EXPERIENCES:
– Customer relation officer experince in communicate, and solve customer’s problem.
– Receptionist experience in handle customer’s complaints
– Proven initiative and ability to work with minimal supervision.
– Experience in arranging overseas import, export shipment, custom clearance documentation and familiar with L/C terms.
– Knowledge of using Microsoft Office.

• To monitor on secondary activities in order to fulfil the shipment schedule and ensure all goods must be delivered on time.
• Ensure workplace health and safety requirements are met and tack responsibilities for the security of the building and stock.
• Plan the arrangement of goods within the site and organize special
• requirement for certain stock, such as fragile products.
• Evaluate vendor’s quotation to ensure that they are in line with the technical and commercial specifications required for the project.
• Advise internal and external on issues regarding purchasing Terms & Conditions
• Responsible for the construction material management
• Responsible for the stock control and inventory management monthly closing for the inventory stock level.
• Responsible for the planning the goods day to day delivery to customer.
• Supervise the operation of delivery /transportation for local outstation.
• Efficient handling or shipment at the lowest possible to the company.
• Implement logistic plans & management to ensure quality delivery to meet customers’ requirements.
• Undertake other relevant tasks as maybe directed by the superior.
• Ensure loading and unloading efficiency and accuracy.
• Plan out the more effective and efficiency daily delivery route. Save the delivery cost with more effective DP.
• Effective to the DP will be the truck loading capacity, onsite services time and the road traveling time.
• The mention as above is the main point and help to build up the DP and save the delivery cost.
• The order that taken back from the seller is the most important part that effect to the deliver.

Job responsibility
– Responsible and managing for the overall logistics, transportation & customer service.
– Organising and monitoring daily incoming material and outgoing finished goods by sea, air and land.
– Liaise with forwarder and carriers for negotiation of quotation and servicing matter.
– To coordinate with warehouse personnel for shipment arrangement.
– Organise warehouse, label goods, and process shipment.
– Handling of MITI certificate application.
– Coordinating closely with sales team and production with preparation shipment based on customer order and additional special request.
– Responsible for overall customer’s orders, handling order processing, shipping documentation, system. shipment booking & shipping related matters.
– To ensure sufficient of raw material in warehouse before production starts for each order.
– Engage and Communicate with local and export customer (Thailand,Taiwan,Hong Kong, Indonesia, Philippines, China,Pakistan,Japan,Vietnam) for purchase order related issue such as unit price and shipment delivery date.
– Resolve any arising problem or complaints from customer via phone
– Identify and assess customer‘s needs to achieve satisfaction.

1.Management of the flow of goods and services, involves the movement and quality of the raw materials from supplier ( from point of origin ) to point of consumption ( production ) .
2.Built and establish a good working relationship with Suppliers .
3.Supplier monthly review / visit
4.Improve an existing supplier quality performance, supporting new supplier selections and engaging with cross functional personnel to lead or participate in metric based improvement activities

Primary Role
• Ensure smooth Tool Installation in the Fab. The new tools are brought in to ensure that the technology change is well captures and the wafers produced are up to the current market requirements
• Actively involved in the Change Control Management where the Tool Installation requirements are discusssed

Other Role and Responsibilities :-
• Adhere to company’s environmental safety health policy and procedure, standard operating procedure with risk assessment, good housekeeping standard and policy when performing work.
• Ensuring implementation of systems and procedures required to attain department goals and objectives.
• Managing resources as necessary to achieve desired goals and objectives.
• Detail understanding of design philosophy/concept of Facilities utilities systems to manufacturing production tools.
• Plan and execute equipment hookup for new, conversion, unhooking and relocation tools.
• Plan, track and update utilities database to support manufacturing production tools.
• Plan and track capital and expense expenditure related to tool install.
• Review and approve equipment hookup drawing.
• Manage constructors to follow rules and regulation on site.
• Manage hookup project schedule and man power assignment.
• Coordinate with equipment engineers to finalize utilities release schedule and special requirements.
• Perform utilities and cleanroom system troubleshooting.
• Lead and develop for continual improvement of documentation in Standard Operating Procedure, Risk Assessment and Installation procedure.
• Manage out sourced contract service provider to performance work activities in accordance to service agreement.
• Control costs associated with your area minimizing regular expenditures and promote cost reduction projects
• Ensure all materials and manpower ordered are needed and used to complete activities. To perform site activities in accordance to Facilities discipline.

• Perform major troubleshooting and rectification on Manufacturing Producer GT Tools
• Involved in planning for the task and PM/CM to be carried out
• Actively involved in diagnosis by Analyzing FDC Charts and SPC Modeling Charts.
• Involved in Tool Upgrade and Move in of New tool
• Able to lead a team of Technicians/AE’s to solve Line Maintenance’s Issues
• Skill Set
• Excellent technical trouble shooting skills
• Able to work with wide range of people of different nationalities
• Able to adapt to changes quickly
• Good time management skills and able to finish up task given within the time frame

a)
AS A BUYER (March’20~Apr’20)

– Prepare purchase order base on the demand in system
– Reschedule in/out or cancellation
– Prepare delivery plan for JIT
– Follow up, expedite delivery & update system accordingly
– Resolves if there any shortages & missed parts during delivery & advice receiving if there is any discrepancy in documents in for RT purpose
– Update ETA date in CTB file
– Liaise with accounts department regarding the invoices and payments for suppliers
– Involved in Supplier Evaluation & Supplier Performance Analysis Report

b)
AS A SENIOR PURCHASING EXECUTIVE (Nov’2018~Feb’20)

– Source, select & negotiate for the purchase package in terms of quality, price, terms, deliveries and services with suppliers/distributors
– Order online & prepare purchase order base on demand in BOM & link in-house part no in system
– To contact suppliers in order to schedule or expedite deliveries and to resolves shortages, missed or late deliveries
– Update PO number, price, quantity & ETA date in worksheet file (master data)
– Approved & Process PO in Grassland system in order for store to proceed GRN
– Working with Engineering, Quality team & suppliers on First Article approval
– Create work order in Grassland system
– Update customer for the latest material arrived date for each project
– Involved in Supplier Evaluation & Supplier Performance Analysis Report
– Liaise with accounts department regarding the invoices and payments for suppliers
– Supervise a small team of purchasing staff

c)
AS A SITE MATERIAL SPECIALIST (Apr’2014~Aug’2018)

– Involved in RFQ, get quote from supplier and update system accordingly
– Source material from alternative/ broker or other branch if current supplier / AVL unable
to support
– Involved in cost down activity
– Validate unit price or other condition if buyer inform there is changes, get confirmation
– Follow up with buyer if got any problem for invoice/DO which highlight by AP team
– Process Changes Notification (PCN) and Product Discontinue Notification (PDN) closing
– Internal part number assign
– Updated price or any other information in system by refer net change of GCP, early of the month.
– Updated PO optimization & SOB file

d)
AS A BUYER (Nov’08~Mar’2014)

– Review MRP by weekly and place order base on system demand
– Prepared Reschedule Report to supplier
– Updated ETA date in system
– Deal with vendor and built good team with internal (store, engineering, sourcing, QC and production team)
– Planning for incoming materials and do inventory control
– Download forecast from SAP (to update in E-forecast) in order vendor view through web
– Updated to Sourcing Team if got any latest price, SPQ or MOQ from vendor
– Prepared GIT report
– Prepared Black / White List Report (weekly)
– Source material from alternative/ broker or other Celestica branch if direct vendor unable to support
– Follow up for outstanding DO and payment issue which highlight by AP team at Celestica Shanghai

e) AS A CUSTOMER SERVICE EXECUTIVE – SHIPPING DEPT.
-Jul’07~Mar’08-Contract Under Agent
-Mar’08~Nov’08-Contract Under BASF

– Received order from customer and create Sales Order in SAP system.
– Get confirmation of price from RBU (Sales Dept.-Singapore) & key in export plan
– Do booking with shipping line base on the freight rates and inform customer the shipping schedule after get the documentation booking confirmation
– Prepare the Shipping Instruction and IMO DG Instruction
– Release Order and Pick item in SAP and Create Outbound Shipment
– Do the for shipment (Invoice, Packing List, COA, Insurance Form,
Form A, Form D and request to Nazapest for Fumigation Certificate)
– Prepare the MICCI Certificate
– Prepare LC documents for Bank

f)
AS A MARKETING ASSISTANT / OFFICER – (Jan’00~Jul’07)

– Do ‘Weekly Sales Report’ for Sales Meeting (for Sales Person)
– Do ‘Up to Date Sales Report’ for Marketing Director every Monday Morning
– Prepare ‘Inventory Report’
– Color Matching-follow up with sales person and give feedback to QA dept.
– Key-in Estimation (2 times per month) and budget (2 times per year)
– Prepare ‘Production Coordination Report’ for Production Dept.-base on estimation
– Prepare Quotation and Sample Request form
– Handle selling of scraps and paper bags- call current customer, prepared Invoice
– Prepare Purchase Order (PC product) as a agent- Resin Purchase, Purchase Order and B/L
– Received cheque from customer-check customer code and invoice no. before pass to account dept
– Prepare USD Report Sales everyday to account department
– Prepare Statement and AR Aging Report
– Key in Sales Order, deal with customer & Logistic Dept. (Singapore Order)

* Identify the market trend and define the growth opportunities.
* Market research and understand the market requirements liaise with direct customer, sales agents,
distributors to grow for the market.
* Working with R&D, Supply Chain, QA to serve and fulfil the customers need.
* Sales monitoring and direct involve the markets of Vietnam, India, Singapore, and Mongolia.
* New market development for CIS countries and first target country of Turkmenistan.
* Promotes the corporate image and in handling for company website, product catalogue,
advertisement.
* Organised and arrange for the trade fairs in year 2018 and 2019, the involved exhibitions FI Asia
Indonesia, Gulf Food Manufacturing Dubai, Taipei International Food Show.

• To contribute to the development and refinement of company’s vision and strategies. To achieve RM30Million/year KPI and RM100 Million overall KPI for the whole Group.
• Identifies trendsetter ideas by researching industry and related events, publications, and announcements; tracking individual contributors and the accomplishments.
• Screens potential business deals by analysing market strategies, deal requirements, potential, and financials; evaluating options; resolving internal priorities.
• Closing new business deals by coordinating requirements; developing and negotiating contracts; integrating contract requirements with business operations.
• Locates or proposes potential business deals by contacting potential partners; discovering and exploring opportunities.
• Developing negotiating strategies and positions by studying integration of new venture with company strategies and operations; examining risks and potentials; estimating partners’ needs and goals.
• Protecting organisation’s value by keeping information confidential.
• Enhancing organisation reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
• To contribute to the development and refinement of Company’s vision and strategies. To achieve RM20Million KPI for 2012 and RM38 Million overall KPI for the whole Group.
• To support the overall process of management and corporate decision-making to ensure the organisation maximizes its short, medium and long-term profitability and shareholder returns.
• To liaise with other executive heads on the implementation of the company’s strategic and operational plans.
• To develop, review, and report on the business development division’s strategy, ensuring the strategic objectives are well understood and executed by the team.
• To make sure the impact for profitability of the company through ensuring strategic and tactical management decisions and new business development results.
• Marketing plan and activities.
• To do research on competitor and market analysis.
• To develop and lead the Business Development team in sourcing, managing and implementing new business opportunities.
• To ensure efficient and effective marketing, advertising and promotional planning through the Marketing department.
• To present a budget for board approval and prudently manage resources within those budgetary guidelines according to company policy and within ethical corporate governance guidelines.
• To maintain and develop organisational culture, values and reputation in its markets and with all staff, customers, suppliers, partners and regulatory/official bodies.
• To build and lead an effective and cohesive management team.

– Manage Asean regional distribution hub operation excellence
– Managing 3rd party logistics contracts & claims for regional distribution hub
– Manage Asean Freight forwarders for Land, Air & Sea Internal Key Account
– Malaysia BSW implementation operation support
– Manage warehouse & system migration projects
– Project team for warehouse sourcing and tender
– Manage supplier & product master database for transport tracking system
– SOP & compliance for transport tracking system
– Country level freight service provider tender & migration projects coordination
– Freight service provider audit & compliance for Sea & Air

Troubleshoot, bug fixed and add more features for current apps using
JAVA(Android Studio).
 Developing, implement and modifying existing or new mobile apps.
 Compile, manage and document superior or user requirements then transform
into functional requirements.

• To market and promote a wide range of Bancassurance life insurance products to the Bank’s existing and potential customers.
• To provide professional advice on financial products based on customer needs.
• To provide customer satisfaction and excellent sales and after sales service.
• To plan sales activities related to Bancassurance products.
• To act promptly on sales lead and follow-up activities.
• To get good knowledge on Bancassurance products and competitors in the market.
• To achieve individual sales target and contribute towards the success of the bank branch.

– Deliver and implement HR policies. Ensure all HR policies and procedures regularly reviewed.
– Handling all matters in relation to employment of foreign workers.
– Responsible for full spectrum of HR activities,including compensation and benefit,man power planning,recruitment,employee welfare.
– Identify and develop manpower requirement.
– Conduct exit interviews with employees who have resigned,to gauge the attrition reasons and recommend the necessary actions for improvement.
– Develop and manage manpower budget and utilization.
– Manage monthly payroll.
– Design and recommend incentive schemes to motivate employees.
– Ensure submission of required deductions to relevant government agencies,if any.
– Advise staff in KPIs setting.
– Involve in restructuring of organization to meet the operation needs.
– Responsible for overall payroll and general affairs.
– Handle of expatriate post and the expatriate’s tax matters.
– Responsible for office administration including office equipment and office maintenance.
-In charge of LMW matter to ensure that all documents and reports properly maintained to compliance with the rules and regulations.
-Liaise with assurance company for insurance claim and policy review.
-Ensure the validity of licences
-Handle of expatriate post and the expatriate’s tax matters.
-Liaise with MITI for COO application
-Liaise with company secretay.

Experience

May 2018 – Present
(2 years 4 months) custom liase and purchasing officer

~ handle all about LMW license
~ issue PO
~ handle documentation for import
~ handle documentation for export
~ apply form D
~ prepare shipping instruction for shipping liner
~ Arrange transportation for local sale
~ Prepare Invoice/packing list and DO

Jun 2016 – May 2018
(1 years 11 months) Shipping Officer

Know about how to renew LMW lisence
Montly report
Yearly report
All about LMW application
Arrange with forwarder
Know about SAP system
International busines
Operation management
Logistics and transportation
Warehouse management
Inventory management

Dec 2014 – Apr 2015
(4 months) Trainee

Learn about SAP system
Learn about custom form ( k1 k8 k9 )
Learn how to ship goods
Learn how to receive goods
Audit goods at warehouse based SAP system
Learn about freight forwader ( Free on Board and etc ?

Logistics Analyst -: 01 Jul 2015 – 12 Apr 2020
• Manages activities throughout the order fulfilment and transportation cycle to make sure established deadlines are met.
• Streamlines shipping and transportation processes. • Develop or maintain payment systems to ensure accuracy of vendor payments.
• Contact carriers for rates or schedules.
• Arrange transportation, schedule staff, and orchestrate deliveries to meet customer demand with little to no delay.
• Track product flow from origin to final delivery.
• Develop or maintain freight rate databases for use by supply chain departments to determine the most economical modes of transportation.
• Communicate with or monitor service providers, such as ocean carriers, air freight forwarders, global consolidators, customs brokers, or trucking companies.
• Reorganize shipping schedules to consolidate loads, maximize vehicle usage, or limit the movement of empty vehicles or containers.

Marketing Executive -: 01 Jan 2015 – 30 Jun 2015
• Aim to maximize profits through developing sales strategies that match customer requirements and by promoting products, services or ideas. Marketing executives develop and oversee marketing campaigns to promote products and services.

Customer Program Management Analyst -: 07 May 2012 – 31 Dec 2014
• Manage monthly measurement and reporting of savings and other results and track overall progress against the agreement
• Manage planning for production and SCM (material availability)
• Assist and/or lead process improvements to address key program challenges and to increase our
ability to deliver upon our commitments
• Develop and manage internal communications across the team
• Participate in the execution of special initiatives to fulfill customer commitments
• Pursue and develop relationships with customer
• Received and update the forecast based on customer yearly forecast.
• Upload loading in the system to ensure materials come on time using SAP system
• Preparing quotation for customer.
• To attend the weekly conference call with overseas customer from home.

Admin Executive, Credit Control Division -: 23 Feb 2011 – 30 April 2012
• Review the company credit control procedure and develop and implement where required.
• To manage the outstanding sales balances falling due and contact customers before the balances become overdue to confirm payments.
• Set and monitor credit limits.
• Assist in developing and implementing a Direct Debit payment system.
• Where required initiate proceedings to ensure outstanding debts are bought to a satisfactory conclusion.
• To keep the company up to date with new credit management procedures and techniques.

• Provide relevant and timely monthly reports to shareholders of the company
• Prepare Group of Companies\\’ progress updates papers (Corporate KPI\\’s status & Property Market Report for the Company\\’s Corporate Management Committee (CMC), Executive Committee (EXCO) & Board of Directors (BOD) meetings
• Managing the Chief Investment Officer\\’s (CIO) calendar, arrange meetings, travel itinerary, hotel accommodation, teleconference / video conference and handle all private & confidential matters related to CIO
• Undertaking a full range of daily / weekly / monthly reminders & follow up on matters progressions
• Prepare the Division\\’s & Department\\’s Operating Expenditure Annual Forecast
• Drafting & preparing letters, memos, reports as directed
• Review, proofread & edit documents prepared for signature
• Processing & verifying department claims & leave applications
• Stocking stationery for department usage & ensure smooth operations in Chief Investment’s Office
• Excellent in English with good written & communication skills
• Maintain a systematic filing system – Undertake ad-hoc task assign by CIO
• Responsible for maintaining customer prospects & competitor databases & assessing, devising, & implementing marketing promotions
• Process all customer sales inquiries, sample requests & complaints
• Arrange logistics & giveaways for trade shows
• Generate sales reports for Management, extracting relevant data to generate business model for sales opportunity & explore market share
• Tracking sales personnel punctuality on reports submission & follow-up accordingly
• Arrange business trips, handle daily correspondence, schedule meetings & perform daily administration & secretarial duties
• Provide direct marketing & sales support to 4 Regional Sales Managers besides supporting the Executive Director / Chief Marketing Officer
• Double heading in customer service role & conducting bi-yearly customer satisfaction survey
• Updating department product datasheet, document & procedure controller
• Ensure company sales contact & product listing are up-to-date on the website
• Also involve in posting company products on other websites (Google, Globalspec, Alibaba)

Understand and communicate the financial and operational
impact of any changes to the top management.
Develop, coordinate and implement marketing plans
designed to maintain and increase existing business and
capture new opportunities.
Develop sales presentations, conduct seminars and
participate in meetings with clients and external vendors.
Follow SEO trends and stay up to date with new tools and
practices.
Conduct and coordinate financial, product, market,
operational and related research to support strategic and
business planning within the various departments and
programs of the client group
Quantitative research methodologies include data mining,
creating financial models, and performing valuation analysis
Define project requirements by identifying project milestones,
phases and elements; forming project team; establishing
project budget

Responsible for key cost accounting duties
 Perform cost updates and variance analysis
 Prepare monthly inventory reconciliation and inventory ageing reports
 Prepare weekly gross profit and sales margin reports
 Analyze actual manufacturing costs and prepare periodic reports comparing standard costs to actual
production costs.
 Calculate and maintain in SAP product cost and compare the margin % with the previous job
 Prepare WIP cost and update the cost in SAP system
 Prepare disposal cost for rejected items and compare with the actual cost
 Handle monthly reports and month-end closing
 Organize stock take at the end month
 Prepare reconciliation report between inventory vs warehouse report
 Preparing raw material consumption report, analyzing and present to finance director
 Calculate estimate and actual product cost and prepare margin report between two cost
 Monitoring SAP charge out and physical quantity used

• Listening to pre-planning/sales requirements before proceed for RFQ to vendors.
• Generate PR from QNE to excel then sort down accordingly to purchase history or vendor capability based on items.
• Price, lead time & quality is one of the main part to be prioritize before proceed PO.
• Download list of PO’s then sort based on delivery date and vendor before follow up weekly.
• Any quality issuance which has been raised need to be settled appropriately with vendors.
• Maintaining a good traceability on purchase history for future requirements.
• Price reduce for certain vendor which they agree based on oil price reduce in world market.
• Generate on time delivery report monthly for vendors to understand the need and important for on time delivery.
• Invite for vendor for meeting due to Price, Delivery or Quality matter for future improvement.
• Generate report for discount on each PO’s & part purchased. Report will be forward to manager for review.
• Present Safety & Quality moment once a month before reviewing urgent part & shipment to client.
• Feedback on emails appropriately & in within 1 or 2 days to meet job quality.

• Prepare full set of account.
• Process salesmen expenses claims and ensure claims are properly authorised.
• Prepare monthly management report.
• To manage account payables and receivable.
• Preparation of monthly sales report, account receivable, purchase report and account payable.
• Update payments from customer and prepare official receipts.
• Update fixed assets reports.
• Prepare monthly payment for suppliers, bank reconciliation and journal voucher.

• Prepare full set of account.
• Process staff expenses claims and ensure claims are properly authorised.
• To handle GST matters & GST submission.
• To identify and key in all accounting records as assigned within dateline.
• To liaise with auditors, bankers.
• Update payments from customer and prepare official receipts.
• Timeliness of payment to suppliers.
• To assist in monitoring the company cash flow.
• Execute monthly payroll, time attendance records checking, OT and payslip.
• To process and submit required government deductions such as EPF, SOCSO, HRDF and PCB.
• To liaise with government statutory bodies (LHDN, PERKESO, KWSP, KASTAM) for legal and administration requirement.
• Prepare and submit annual EA & E.

Monitoring of accounts receivable and debt collection activities and ensure daily collections are banked-in promptly.
• Issue tax invoices for customers.
• Check for overdue debtor account and follow up with sales and marketing department.
• Responsible for daily accounting functions, update and maintain accurate accounting entries into the computerized accounting system.
• Preparation of bank facilities documents such as Cashier’s Order, Telegraphic Transfer.
• Liaise with auditors, bankers and etc.
• To manage and assist in company related events and activities such as annual dinner, seminar and etc.
• Preparation of in full set account.
• Responsible for preparing, calculating, transaction and processing payroll for the company.
• Perform other functions & duties as and when assigned by the management.
• Plan and prepare payment to vendors and ensure daily petty cash claim.
• Assist in preparing GST Returns.
• Assist in monthly and yearly accounts closing procedures.

• Issue official receipt for debtors after bank confirmation.
• Prepare monthly debtor aging report for reconciliation received payment.
• Prepare monthly creditor aging report for prepare payments.
• Check for overdue debtor account and follow up with sales and marketing department.
• Responsible in knock of bill.
• Prepare payment voucher after compiling purchase invoice and delivery order.
• Issue cheque and call up supplier for cheque collection.
• Key in payment voucher into SAP accounting system.
• Preparation of Bank Reconciliation.
• Issue DN and CN for debtor and creditor.
• Complete petty cash voucher for entry purpose.

WORKING EXPERIENCE

1. MAY 2018 : EXECUTIVE ASSISTANT
ISKANDAR MALAYSIA (IRDA), JOHOR BAHRU
Internship + Temporary Contract
Planning & Compliance, Project Performance Management
Project Facilitation and Reporting to Putrajaya

2. JULY 2019 : CUSTOMER CARE SPECIALIST
MAERSK LINE, PORT OF TANJUNG PELEPAS, JOHOR
Import and Export (Sea & Air Freight)
Distribution, Planning, International Logistics
Facilitate US client to ship cargo to various Country

3. MAY 2020 : COORDINATOR, CUSTOMER SERVICE
DB SCHENKER, PORT OF TANJUNG PELEPAS, JOHOR
Pioneer of Project : Honeywell (PPE)
Import and Export (Sea & Air Freight)
Facilitate client to ship cargo to US

 Ensure all operation activities are in order such as monitoring of shipment booking arrangement, liaison and follow up with forwarder, customer and warehouse.
 Monitor and coordinate with all relevant parties for the total execution of shipment.
 Liaise with Liners/Carriers for shipment bookings.
 Forecast the sales trend and arrange pre booking to secure sea/air space.
 Solve problems by adapting the world changing environment in economy, political situation that might affect the customer requirements and shipping mechanism.
 Prepare and monitor shipping documents efficiently and accurately such SI/PL/INV/BL.
 Follow up all related and relevant shipping documents such IS/LC
 Prepare shipment planning and scheduling for all shipment such as FCL/LCL/Air.F/Courier.
 Check and confirm IS/LC.  Ensure documents for COO/ATIGA Application.
 Assist Shipping Manager in preparation and compilation of Reports and Monthly Shipping Database.
 Prepare Monthly Logistics overall report and present at Monthly CSCM Meeting.
 Formulate an effective system to achieve efficiency in operation and document preparation.
 Analyze and highlighting potential issues pertaining to delivery delay that might affect customers request ETA.
 Assist customer’s enquiries/requests/ complains.
 Conduct stock/inventory check monthly.
 Responsible for company corporate identity by constantly ensuring compliances and risk management by ensuring process and procedure comply with laws and regulation/ ISO.
 Contribute in improvement, innovations and cost savings.

EXPERIENCE/RESPONSIBILITIES

• Perform electrical parts and components trouble-shooting
• Proficient in repair and trauble-shot electrical controller,inverter and PLC
• Coordinate with production for maintenance-related work
• Ensure proper inventory management and proper housekeeping of maintenance workshop
• Able to perform and maintain high availability of production machinery and related equipment through effective, predictive,preventive and productive maintenence programs
• Ability to manage and facilitate outsource vendors in all facilities and machinery equipment services in line with contractual requirement
• Have the skill repair machine according to (S.O.P)and ensuring respond time to solve the line machine issue is in good working condition.
• Able to Perform Project by improvement machine as per master kaizen plan schedule
• Support EHS activities when required

SKILLS/ STRENGTHS

• Proficient in Microsoft Word, PowerPoint and Excel by Data base report
• Have the skill and knowledge in electrical,machanical,peneumatic, hydraulic and plc controller.
• Ability to operation and Set up robotic machine.
• Can work under pressure and meet tight deadlines
• Speak fluent Bahasa Malaysia and average English
• Good interpersonal, communication and leadership skills
• Able to work independently and understand my responsibilities and role in any give task
• Can work shift and can work in groups

Explain and demonstrate different functions
and features of the equipment to customers.
Introduce different price plans and valueadded services according to customers’
needs.
Ensure that my individual sales and nonsales KPI are achieved.