Star Profile Candidates

WORK EXPERIENCE

Senior Account Receivable
January 2019 – December 2019

-Handle all special billing situations, including group reservations and conventions. Process incoming mail concerning billing and invoicing. Communicate with clients about billing discrepancies and questions.
-Engage management over any AR problems you encounter. Handle all special billing situations, including group reservations and conventions.
-Create Financial Reports and Coordinating with other accountants and management, accounts receivable coordinators help with monthly accounts receivable reports as well as weekly reports about any account errors.

Billing Specialist
April 2018 – December 2018

-Attracts potential customers by answering product and service questions; suggesting information about other products and services.
-Maintains customer records by updating account information.
-Resolves product or service problems by clarifying the customer’s complaint; determining the cause of the problem;
Selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
-Assume the responsibility of receiving and sorting incoming payments with attention to credibility
-Manage the status of accounts and balances and identify inconsistencies
-Issue and post bills, receipts and invoices
-Update accounts receivable database with new accounts or missed payments
-Provide solutions to any relative problems of clients
-Write thorough reports on billing activity with clear and reliable data

Account Payable Officer
August 2017 – April 2018

Student Teacher
January 2017 – May 2017

-Served as a student teacher/teaching assistant, organized activities, drafted lesson plans and organized
alternative learning experiences for Grade 3 and 4 pupils.

Community Volunteer
December 2016

-Participated in the advocacy of the local government of Miri to promote and popularize the science program in the elementary school community. Served as assistant of various activities.

Receptionist
Nov 2012 to Jan 2013

-Served as a counter staff, serviced customers, handling enquiries, evaluated and suggested the value of gold which has been given by the customers.

PROFESSIONAL EXPERIENCE

Senior Account Executive
April 2019 – Present

• Full set of accounts
• Customer/supplier account balances and reconciliation
• Filing of the relevant documents on daily basis
• Enter accurate and timely data into the accounting system
• Perform month-end closing activities
• Process payroll transactions into the payroll system
• Prepare financial statements for forecasting and budgeting
• GST report preparation (Quarterly)
• Preparation of customised reports depends on management requirements

Account Executive
June 2018 – April 2019 (11 months)

• Monthly Closing
• Data input in Accounting Software
• Handling petty cash
• GST preparation and submission
• Invoice and Delivery order preparation
• Bank Reconciliation
• Audit and Tax Liaison

Account & Audit Executive
October 2015 – June 2018 (2 years 9 months)

Audit Executive
• Execute audit assignments assigned by Audit Manager
• Need to liaise with Audit Manager, Tax Manager and client as and when necessary for audit work status, work progress and general communication
• Document and compile audit work papers and obtain sufficient audit evidence

Account Executive
• Handle full set account
• Organize and compile the documents accord its nature
• Input the total amount of sales, purchases and so on in accounting software
to create a periodic report
• Prepare full set GST account

WORK EXPERIENCE

Senior Account Executive
Jul 2014- May 2021

Accounts and admin
• Perform computerised bookkeeping functions and payroll services for various companies (client portfolio includes trading and servicing, consulting, television programming and broadcasting company and etc.)
• Handle accounts payable, accounts receivable, journal entries, trial balance, bank reconciliation and general ledger work processed via Million Accounting Software
• Processing payments and invoices accurately and within expected time periods based on client instruction
• Prepare working file to compute the service income by cost-plus method and estimated corporate tax liability on the monthly basis
• Perform monthly reconciliation on inter-company balances
• Perform variance analysis on the financial position and financial performance of the companies on the monthly and quarterly basis
• Liaise with client to understand their expectation on accounts requirement and help to set up chart of accounts for new-set up company
• Prepare GST F5 form for quarterly submission, including international services
• Prepare and submitting withholding tax (Form 45) whenever there is a payment made to non-resident company or individual
• Keep abreast with the statutory requirements as per the Singapore Employment Act to ensure clients oblige to the Ministry of Manpower’s regulatory requirement. Other payroll support services include salary payment and expenses reimbursement processing following to the respective company’s policy
• Strive to respond to clients’ queries via email or tele-communication within 1 working days, especially new client and the overseas clients whom have limited knowledge about the local statutory requirements in Singapore.
• Maintain accuracy and speed when completing the assigned portfolio of clients

Payroll and personal tax
• Handle staff recruitment, interviews and employment-related issues (Liaise with MOM and relevant government bodies)
• Handle all Work Permit and S Pass application, renewal and cancellation processes as well as monitor up to date quota status
• Handle monthly payroll, withholding tax (IR21) and IRAS submission for staff (pass-holder) who leaving Singapore
• Prepare annual Form (IR8A) for individual income tax returns submission through auto inclusion scheme (AIS), including computation of stock option, benefit-in-kind such as accommodation and related benefits provided by employer
• Prepare personal tax computation including identify the qualified reliefs and deductions to ensure the tax returns prepared in the most tax-efficient way.
• Prepare CPF computation and submission of monthly CPF
• Keep abreast with the statutory requirements as per the Singapore Employment Act to ensure clients oblige to the Ministry of Manpower’s regulatory requirement. Other payroll support services include salary payment and expenses reimbursement processing following to the respective company’s policy

Management and Ad-hocs work
• Overseeing the account department, work closely with junior staff and report directly to employer
• Prepare unaudited report and annual report, liaise with external auditors (Deloitte) and ACRA submission
• Ad-hoc works as management requirements

Account & Admin Assistant
Jan 2019-Dec 2020

• Handle full set account such as journal entries, fixed asset schedule, trial balance, profit and loss, balance sheet preparation and general ledger work by using excel worksheet
• Check clients’ statement of account to ensure completeness of outstanding invoices
• Prepare management account and perform some admin works such as monitor monitor bank balance, arrange online payment, prepare directors claims and others. Prepare GST listing and GST F5 for quarterly GST submission
• Handle payroll and monthly CPF submission
• Prepare tax computation and submission of Form C-S for company annual taxation

Accounts Clerk Assistant
2013-2014

• Performed general accounting duties: filing, scanning of the invoices
• Assisted in simple accounting tasks: performed data entry with UBS Accounting System

Promoter
Jun-Dec 2013

• Demonstrate, promoted and provided information on new launching product of the company
• Report on demonstration related information (question asked, sales target and sample distributed)

Tutor, 2009-2013
Tutor, 2008-2009

• Worked with students to improve their skills in certain subjects.
• Prepared lessons and made correction on students’ homework.
• Evaluated students’ progress and discussed the results with students and their parents.
• Identified students’ individual learning needs.

Work Experience

2015 jan-2020 fab
Engineer cum section head

● Prepare production report and do presentation in daily meeting
● Trouble shoot on process & mould issue.
● Follow up planing and mauld set up
● Test new tool and material.
● Support mentenance during machine break down.
● Plan PM activities on machine & equipment vs delivery schedule.
● Control Raw Material flow & scrap .
● physical Inventory & monitor stock level in the system.
● Train new technician.
● Lead Kaizan team for contenueas improvment.
● Up keep ISO related record & check list.

2008feb – 2014nov
Senior Supervisor

Section covered ( process & production)
2008– 2014
● Prepare production report and do presentation in daily meeting.
● Control Raw Material flow & scrap .
● physical Inventory & monitor stock level in the system.
● Prepare monthly model change down time report .
● Guide improvement team toward scrap reduction.
● Participate in improvement team activities.
● Work close link with tooling, maintenance and management team.
● Work close link with new project team and follow up PQ.
● Follow up ECN, close CAR, upkeep document for audit.
● Plan PM activities on machine & equipment vs delivery schedule.
● Plan PM activities on Tool & jig service & maintenance.

2006 oct-2007 nov
Process Engineer

Section covered –Molding & maintenance .
● Trouble shoot on processes to improve productivities & quality ..
● Prepare work Instruction, operation standard, inspection standard
● Conduct on job training for material handler ,technician.
● Prepare & Conduct Training for Operator and Qc .
● Maintenance on nitrogen gas collector and compressor.
● Assist maintenance on trouble shooting machine breakdown.

2004mar-2006sept
Process Engineer

Section covered – Tooling , Molding , Fabrication , Assembly, Qc & maintenance
● Trouble shoot on processes to improve productivities & quality .
● Handel new project for tooling , molding , fabrication & assembly .
● Discussion with tool maker on tooling repair / modification .
● Schedule & Follow up on new project, modification, repair and testing.
● Prepare work Instruction, operation standard, inspection standard.
● Set up line & do line balancing for new assembly project .
● Analysis Monthly &Yearly report’s on prod yield , scrap for kaizan activities.
● Generate down time report on tool & machine for improvement activities
● Conduct ISO internal quality audit support to close NCR.
● Corrective & Preventive action report reply and follow up .
● Prepare new procedure and amend old procedure.
● Handel customer complain & reject .
● Prepare & Conduct Training for operator, Qc and technician .

2001feb–2003nov
Technician II

Section covered –( technical)
● Set up mold , parameters & robots .
● Test new mold / material .
● Trouble shoot on part quality issue .
● Discussion with tool maker on tooling problems & how to improve
● Trouble shoot on machine & equipment break down .
● Quality Inspection (Visual & Dimensional)
● Maintenance / service and miner repair on Tool & jig

1998may–2001feb
Senior Supervisor (Prod Engineering)

Section covered – Mold service tech ,Set up tech & shift tech.
● Schedule mold Set-Up & Mold test
● Guide Shift Technical on quality & technical issue .
● Control & Schedule Mold maintenance & Service
● Fabricate simple jig & fixture

Experience

Apr 2001- Present
Warehouse Manager

• Maintains receiving, warehousing, and distribution operations by initiating, coordinating, and enforcing program, operational, and personnel policies and procedures.
• Complies with federal, state, and local warehousing, material handling, and shipping requirements by studying existing and new legislation; enforcing adherence to requirements; advising management on needed actions•
• Safeguards warehouse operations and contents by establishing and monitoring security procedures and protocols.
• Controls inventory levels by conducting physical counts; reconciling with data storage system.
• Maintains physical condition of warehouse by planning and implementing new design layouts; inspecting equipment; issuing work orders for repair and requisitions for replacement.
• Achieves financial objectives by preparing an annual budget; scheduling expenditures; analysing variances; initiating corrective actions.
• Completes warehouse operational requirements by scheduling and assigning employees; following up on work results.
• Maintains warehouse staff by recruiting, selecting, orienting, and training employees.
• Stock taking Periodically – Monthly, Quarterly, Half yearly and annual
• Maintains warehouse staff job results by coaching, counselling, and disciplining employees; planning, monitoring, and appraising job results.
• Preparation of Annual loss and profit report.
• Contributes to team effort by accomplishing related results as needed.

Mar ’98 – Mar ’01
Production Executive

• Conduct studies to discover ways to improve the efficiency of production processes
• Ensure manufacturing and processing staff wear appropriate sanitary and protective gear to ensure health and safety
• Attain maximum quality and reduces the wastage
• Monitoring Clean room packing
• Oversee the maintenance, repair, and replacement of production equipment to ensure smooth work operations
• Allot work tasks to company staff according to their specialization and history
• Set production objectives and implement action plans for achieving set targets
• Conduct forecast to identify potential risks and contingencies in a proposed project
• Prepare periodic reports to update upper management on food production activities
• Maintain accurate inventory of raw materials and processed food products
• Ensure products and raw materials are stored properly at optimum conditions
• Ensure all company regulations and government legislations are adhered to
• Attend seminars, conferences, and educational programs to update job knowledge.

May 1995 -Aug 1998
Production Executive

• To ensure the smooth running of production department according to projection plan; line dipping schedule, target quality, target output.
• To ensure the lines running within the standard parameters and specification; Speed, Temperature, pH, Chemicals, Glove weight Generate production daily and monthly report for production manager.
• Liaise with Planner and Packing Department regarding Production Schedule.
• To control the highest quality, highest productivity and the good management of resources. i.e; manpower and chemicals.
• To ensure cleanliness and housekeeping is proper maintained.
• Any other related matters as and when assigned.

Jun ’91 – May ’95
Production Executive

• Plan and draw up a production schedule
• Decide on and order the resources that are required and ensure stock levels remain adequate
• Select equipment and take responsibility for its maintenance
• Set the quality standards
• Ensure that the production will be cost effective by estimating costs and negotiating and agreeing budgets with both clients and managers
• Monitor the production processes and adjust schedules as needed
• Liaise with different departments, teams and companies, e.g. suppliers, managers, clients
• Ensure that health and safety guidelines are followed at all times
• Ensure customer orders are completed on time and to budget and that quality standards and targets are met Supervise and motivate a team of workers
• Review worker performance and identify training needs.

Sep ’87 – Mar ’91
Research and Development Technician

• Lead development of new ways of working to improve efficiency & quality of dept. output and overall organization performance
• Document process manuals and guidelines to establish best practice
• Establish and maintain an effective system for managing the inspection, measuring and testing of product
• Provide technical guidance and safety assurance to global project teams through all stages of product development
• Establish different levels of testing methods (physical and analytical)
• Document process manuals and guidelines to establish best practice

WORK EXPERIENCE

ACCOUNTANT
(Feb 2016 – Dec 2020)

• Financial reporting and accounting function including
Monthly & Quarterly closings, Management Reporting &
Analysis.
• Involved in Cash Management activities – Preparation of
Monthly Budgets, Bank Account Management and
Intercompany transactions.
• Vast knowledge in handling GST and Withholding computation
& submission.
• Analysis of project based performance and preparation of
Project based Income Statements

ACCOUNTS EXECUTIVE
(Feb 2014 – Feb 2016)

• Arranged invoice for documentation. Prepared daily
transaction report and weekly cash entries. Monitored
Account Receivable collections.
• Reviewed daily transaction report and weekly cash entries.
Reconciliation of intercompany billings.
• Supervised and delegated workload and trained accounts
payable staff of method and procedures as per company
policies.

ACCOUNT ASSISTANT
(Jan 2012 – Feb 2014)

• Prepared and distributed invoices as per company
policies to clients.
• Processed company payment and receipts on timely
basis.
• Monitored Account Payable and Account Receivable.
• Prepared monthly cashflow statement for owners.

ACCOUNT SEMI SENIOR
(Jan 2012 – Dec 2012)

• Conduct initial interview with new clients and drawn a
framework of standard requirements.
• Verified Account Receivable, Account Payable and
General ledger of clients.
• Reviewed client’s budgets, balance sheets, financial
statement and other records.
• Performed analysis to ensure all entries are booked and
recorded accurately.
• Recommendation to clients regarding compliance of
regulatory and auditing requirement as per New Zealand
law.

ACCOUNT EXECUTIVE
(DEC 2007 – Dec 2011)

• In-charge of the Account Receivable department.
• Assisted in the preparation of Sales Invoices and
verified the supporting documents.
• Establishing good client relationship by addressing
and solving client’s queries and disputes.

WORKING EXPERIENCES

DURATION WORK : OCT 2020 – PRESENT
HEAD DEPARTMENT OF ACCOUNT, HR AND ADMIN

• HOD of Dept Account, Dept HR and Dept Admin where in position of supervising and leading the department in handling full accounting work, administration work and other related work.
• Liaise with client, suppliers, vendors, bankers, auditors, company secretaries, tax agent and authorities in daily process of work.
• Act as the accountant for several business in the business group.

Accountant Associates
(1 Mac 2020 – 30 Sep 2020)

• Handling cases in accounting firm where providing bookkeeping account with accounting software desktop and online accounting software for Singapore client and Malaysian client.
• Liaise with client, suppliers, vendors, bankers, auditors, company secretaries, tax agent and authorities for Management Account Report.
• Provide advice in taxation, secretarial, audit, and other accounting advice to client.

Account Executive
(10 June 2019 – 30 November 2019)

• HOD of Dept Account, Dept Admin and Dept Logistic where in position of supervising and leading the department in handling full accounting work, administration work and other related work.
• Liaise with client, suppliers, vendors, bankers, auditors, company secretaries, tax agent and authorities in daily process of work.
• Act as the accountant for several companies in the companies group.

Account Assist Manager of Department Accounting, Admin & HR
(1st November 2018 – 31 May 2019)

• Supervising and leading the department in handling full accounting work, administration work and Human Resources work.
• Liaise with client, suppliers, vendors, bankers, auditors, company secretaries, tax agent and authorities in daily process of work in accounting, administration and HR.
• Act as the accountant for several companies in the companies group.

Head Accountant of Department Accounting &Taxation
(June 2017- October 2018), Start Work from 2012

• Handling cases in accounting firm where job scope is supervising and leading the department in providing accounting service to clients such as bookkeeping service, taxation service, accounting and taxation advice, auditing and secretary advice, business management and financial advice.
• Liaise and guide clients in accounting procedure and financial statement preparation procedure.
• Act as speaker for the firm and provide talks for seminar about guideline of accounting and taxation procedure for business.
• Act as representative and advisor for clients in dealing with authorities such as LHDN, SSM, KASTAM and other legal authorities.

Work Experience

Aug 2020 – Jan 2021
(5 months)
Assistant Account Manager

– Forecast cash flow and prepare actual monthly cash flow and report to Singapore HQ
– Prepare payment and sent to Singapore office to get approval.
– Ensure monthly closing must be able to meet the deadlines
– Responsible to update inter-company transaction and check with person in charge
– Prepare bank reconciliation and ensure tally with actual bank balance
– Computer literacy in MS Excel, Word, IFCA accounting software
– Perform any others ad-hoc duties as assigned by senior manager

May 2019 – May 2020
(1 year 1 month)
Senior Account Executive

– Handle full set of account (AP, AR & GL)
– Prepare payment voucher, bank reconciliation and organize all supporting documents
– Supervise and oversee the work of account assistant (Check payment, invoice billing and
payroll)
– Responsible to maintain update on inter-company transactions
– Consult on the efficiency and effectiveness of account & operation process
– Perform analysis on all financial and operation metrics
– Maintain monthly schedule in excel file to cross-check with accounting system and report to
Singapore holding company
– Ensure monthly closing must be able to meet the deadlines
– Produce financial report and forecast cash flow to Singapore holding company in monthly
basis
– Dealing with auditor, tax agent and other third party (eg suppliers and various authorities)
– Staff recruitment (Select and interview shortlisted candidates)
– In charge of training of account assistant and new comer
– Ad hoc task when necessary
– Computer literacy in MS Excel, Word and Dynamod Accounting system

Aug 2016 – Apr 2019
(2 years 9 months)
Senior Account Executive

– Working scope: Account Payable (eg. Administrative expenses, staff borrowing, staff claim,
purchasing, construction payment)
– Prepare monthly accounting report, cash flow and forecast yearly cash flow to the China
holding company
– Oversee data flow and the process between accounting system with sub-systems
– Perform any others ad-hoc duties as assigned by superior
– Able to work independently and with a team in fast-faced and high volume with emphasis on
accuracy and timeliness
– Computer literacy in MS Excel, Word, SAP accounting software

Jun 2015 – Aug 2016
(1 year 3 months)
Account Executive

– Handle full set of account including profit & loss, balance sheet, financial statement and etc.
– Review all invoices to ensure appropriate documentation and update data into system.
– Reconcile financial discrepancies by collecting & analyzing account information
– Compute GST and ensure compliance with the payment.
– Liaise with external auditor, tax agent and secretarial.
– Perform any others ad-hoc duties as assigned by superior.
– Able to work independently and with a team in fast-faced and high volume with emphasis on
accuracy and timeliness.
– Computer literacy in MS Excel, Word, SQL accounting software.

May 2014 – May 2015
(1 year 1 month)
Audit Associate

– Planning and proceed auditing for all the account.
– Manage multiple concurrent engagement within schedule deadlines.
– Preparation of financial report and cash flow statement.
– Able to handling all the financial reporting matters and full statutory audit assignments
including completion of audit working papers.
– Able to prepare auditor’s draft tax computation.
– Able to outstation and perform audit stock take.
– Perform general typist duties to include but not limited to: photocopying, faxing, mailing and filing.
– Computer literacy in MS Excel, Word, Audit Express.
– Able to work as team player and efficiently under pressure.

Apr 2013 – Apr 2014
(1 year 1 month)
Audit Associate

– Planning and proceed auditing for all the account.
– Manage multiple concurrent engagement within schedule deadlines.
– Preparation of financial report and cash flow statement.
– Able to handling all the financial reporting matters and full statutory audit assignments
including completion of audit working papers.
– Able to prepare auditor’s draft tax computation.
– Able to outstation and perform audit stock take.
– Perform general typist duties to include but not limited to: photocopying, faxing, mailing and filing.
– Computer literacy in MS Excel, Word, Audit Express.
– Able to work as team player and efficiently under pressure.

Employment History

From/To : Jun 2008 to May 2010
Position Title : Assistant Executive

Work Description :
– Treasury
– Preparing documents for bank to refinancing (Banker Acceptance),
– Checking for the Letter of Credit document,

From/To : July 2010 to May 2012
Position Title : Account Assistant

Work Description :
Accounts Payable
– Matching Purchase Invoice with Purchase Order
– Data entry for the Purchase Invoice
– Issue payment for supplier

Treasury
– Update daily cash flow
– Bank Reconciliation
– Documents preparation for the refinancing

General Ledger
– Journal Entry
– Prepare of Profit and Loss, Balance Sheet

Others
– Update monthly stock balance
– Stock Take
– Petty cash reimbursement

From/To : Jun 2012 to Oct 2014
Position Title : Account Executive

Work Description :
Accounts Payable
– Matching Purchase Invoice with Purchase Order
– Data entry for the Purchase Invoice
– Update prepayment and accrual schedule
– Verified & posting purchase invoices before
payment made
– Payment checking

Treasury
– Documents preparation for the refinancing

General Ledger
– Journal Entry
– Prepare of Profit and Loss, Balance Sheet

Others
– Stock Take
– Manage staff/Petty cash claim
– Interco billing

From/To : Dec 2014 to Mar 2016
Position Title : Account Executive

Work Description :
Accounts Payable
– Update prepayment and accrual schedule
– Checking & posting purchase invoices before payment made
– Payment checking

General Ledger
– Journal Entry
– Prepare of Profit and Loss, Balance Sheet

From/To : Mar 2016 to Aug 2017
Account

Work Description :
Accounts Payable
– Matching Purchase Invoice
– Data entry for the Purchase Invoice

Accounts Receivable
– Matching incoming fund with sales invoices

General Ledger
– Journal Entry
– Prepare of Profit and Loss, Balance Sheet

Others
– Generate GST report

From/To : Aug 2017 to Jun 2019
Position Title : Senior Account Executive

Work Description :
Accounts Payable
– Checking Invoices before payment made
– Payment checking

Accounts Receivable
– Matching incoming fund with sales invoices
– Debtor aging report

General Ledger
– Journal Entry
– Prepare of Profit and Loss, Balance Sheet
– Prepare audit schedule

Treasury
– Cash Flow planning & monitoring
– Bank reconciliation

Others
– Attend monthly and annual stock take
– Generate GST report
– Manage Fixed Assets & depreciation schedule
– Manage petty cash reimbursement

From/To : Jun 2019 to Present
Position Title : Senior Account Executive

Work Description :
Accounts Payable
– Checking Invoices before payment made
– Payment proceed

Accounts Receivable
– Matching incoming fund with sales invoices
– Debtor aging report

General Ledger
– Journal Entry
– Prepare of Profit and Loss, Balance Sheet
– Prepare audit schedule

Treasury
– Cash Flow planning & monitoring
– Bank reconciliation

Others
– Manage Fixed Assets & depreciation schedule
– Manage petty cash reimbursement

EMPLOYMENT HISTORY

Account and HR Executive
(Nov 2013-Present)

Account Job
– Handle full set of manufacturing account using Million Accounting Software and prepare monthly finance report for top management.
– Update daily transaction, supervise in AP & AR.
– Check and reconcile on inter-co balances and transaction.
– Plan and monitoring the cash flow and petty cash.
– Involved in monthly stock take.
– Liaise with external auditor due to financial audit report, tax agent, bank and immigration.
– Issue cheque for supplier and claim purposes.
– Prepare monthly debtor statement.

HR and Admin Job
– Full spectrum in handling payroll, EPF, Socso and PCB calculation and submission.
– Prepare yearly EA form and Form E submission.
– Liaise with foreign workers fomema and working permit renewal application.
– Responsible in Immigration matters regarding foreign worker special pass, permit and calling out memo.
– Arrangement of air ticket for workers (home leave, resigned or termination)

Junior Accountant

– Handle full set of account using UBS System. Update daily transaction record.
– Issue cheque for payment purpose to supplier, claim and others.
– Update AP and AR record
– Issue Invoice, Credit and Debit Note.
– Prepare report to the top of management every month.
– Prepare working paper for financing purpose such as Banker Acceptance, Trust Receipt, Letter of Credit, ODI & OFCL.
– Prepare monthly debtor statement and call customer asking for payment purpose.
– Do filing and admin work, prepare monthly sales report and update bank facility report.
– Check supplier statement whether tally or not with our account.
– Update daily bank record and exchange rate.

Account cum Tax Assistant

– Prepare full set of account using UBS system for trading, enterprise and private limited company.
– Prepare the tax computation and fill the income tax form to be submitted to LHDN for e-filling (Form B,BE,C & R)
– Help customer fill and issue cheque for tax installment (CP 500)
– Assist Auditor in auditing work and prepare audit report.

Account & Tax Assistant

– Prepare full set of account using UBS system for trading, enterprise and private limited company.
– Prepare the tax computation and fill the income tax form to be submitted to LHDN.
– Assist auditor to do audit work by analyzing the financial statement to ensure no material misstatement and prepare the audit analysis and report. Visit the audit company to gain information and does the audit work.
– Do admin works such as prepare the E.P.F & socso form also the custom form.

Account Assistant
Jan 2010-July 2010

– Prepare full set of account using MYOB system and prepare the tax computation to be paid by the customer company and individual tax
– Prepare the B & BE form.
– Calculate the personal tax for client to submit the BE form.

Practical Training
Dec 2008 – May 2009

– Doing Accounting and Taxation work
– Doing management work like E.P.F and Socso Form filling to client
– Fill the Custom Form for Clients pay sales and services tax

Admin and Account Clerk

– handling the insurance work for the insurance agent such as renewal payment, register new business and claims.

Work Experience

Jul 2016 – Present (3 years)
Accountant

– Full set of Accounts
– Account Payable (control & manage supplier aging)
– Account Receivable
– Checking supplier aging (outstanding)
– Account Receivable
– Checking sales invoice every week
– Handle & manage daily petty cash transactions
– Staff claim arrangements
– Liaise with Auditor (audit timeline) , Secretary department & Tax agents
– Bank reconciliation every month
– Prepare daily cash flow for maintain funds & expenses in order & recorded.
– Prepare weekly budget and send to CFO for allocate fund for MYR management.
– Prepare weekly Fund Request for payment arrangement to suppliers
– Fixed assets register recorded by monthly.
– Calculation & prepare forms, payment of Withholding tax for company foreign Consultants every month.
– Arranging multi-currency payment (Euro, USD, GBP, etc)
– Prepare Bond interest (USD) for quarterly payment.
– Prepare Journal Vouchers , Payment Vouchers & Received vouchers in daily transactions.

Mar 2012 – Jun 2016 (4 years 4 months)
Accounts Executive

1)Handling Full sets of accounts
2)Reporting Monthly , Quarterly, Final Financial to Manager & Board of Directors.
3)Reconcile Fixed Assets Listing.
4)Manage petty cash claim,budgeting cost.
5)To prepare monthly reports for debtors collection and creditors payment.
6)To prepare payment vouchers, issue cheques and etc.
7)To updates daily cash book.
8)To monitor debtors and creditors ageing
9)Liaise with auditor, tax agent, company secretary and banker officer.

Jun 2010 – Feb 2012 (1 year 9 months)
Account Assistant 1

* Prepare full sets of account for internal company of 3 branches in
Malaysia and 1 branch in Singapore.
* Prepare monthly and quarterly management report for all branches
and report to Directors.
* Prepare and analysis P & L, Balance Sheet & Bank Reconciliation
* AP Ageing Report
* AR Ageing Report
* Prepare Statement of Account
* Prepare monthly cash flow and arrange funds
* Prepare & Checking payments for signing
* Deal with bankers, suppliers & customer
* Prepare payment voucher & cash voucher (daily)
* Projection report
* Daily bank book report
* Data Entry
* Liaise with external auditor, Inland Revenue Board, and Bankers.
* Prepare & calculate Government Service Tax for Malaysia every 2
month and report to Custom Malaysia.
* Prepare & calculate Government Service Tax for Singapore Tax
every 3 month and report to IRAS.
* Do Billing on daily, quarter, half yearly Sales using by UBS Stock
Control System

Apr 2007 – May 2010 (3 years 2 months)
TAX EXECUTIVE – SEMI-SENIOR

Do Tax compliances as calculated tax computation for company tax, individual and partnership
tax (Form C&R, Form B, BE, P,E, M, EA), tax refunded, set-off of tax, estimated of tax, laise
with IRB officer and all in tax matter.

Jan 2004 – Apr 2007 (3 years 4 months)
ACCOUNT ASSISTANT

– Handle full set of accounts for clients , prepare bank reconciliation, cash flow, prepare
payment voucher, cash voucher, prepare financial reports as trial balance, balance sheet and P&L.
– Prepare tax computation for individual tax, soleproprietor and partnership included prepare
and fill in Form B and BE, EA.

WORKING EXPERIENCES

September 2017 – Present
Accountant

 Assist to managed, lead and supervise 3 direct reporting.
 Responsible for timely preparation of monthly financial and management account with complete
analysis, accounting, and audit schedules.
 Responsible of cash flow projections.
 Ensure compliance on all aspects of statutory, tax and regulatory requirements for the group
of the companies.
 Handle documentation and key person to liaise with auditors, secretary, bankers, tax agent,
customs and local authorities.
 Handling withholding tax documents for group of company.
 Involved in ERP system implementation. Check, post transaction in ERP system, monitor and
assist in all ERP pertaining matters.
 Cross checking and approve accounting related documents.
 Assist in managing all GST related issues including GST reports.
 Responsible for intercompany reconciliation.
 Prepare and coordinate the financial audit process.
 Process & Post all month end journals.
 Monitor and reconcile AP, AR, GL & bank reconciliation.
 Monitor & prepare supplier payments and all petty cash payment.
 Prepare documents for customer financing & LC.
 Coordinate & Monitor Annual physical Inventory count.
 Prepare & checking of monthly inter-company billing.
 To check and approve all staff claims payment.
 Monitor and renew bank guarantee, license, assessment and all other related documents.
 Work closely with various department heads from human resource, project, sales, and
marketing.
 Any other duties assigned by management.

March 2016 – September 2017
Senior Account Executive

 Responsible to lead the accounts team and manage full spectrum of accounts department
accordance to the compliance with accounting standard and Company’s Policy & Procedures.
 Ensure timeliness and accuracy of monthly accounting report closing.
 Handling full set of Accounts (Balance sheet, P&L, Trial Balance, AP & AR, Aging, GL, Journal,
FA & Bank reconciliation)
 Compile and analyze financial information to prepare financial statements including monthly
and annual accounts report.
 Prepare and finalize financial management report.
 Prepare and finalize quarterly GST report for Submission. Handle all GST related issues
 Prepare statutory report (GST Report).
 Pass Journal & Audit adjustments
 Prepare Fix asset schedule
 Follow up with debtor which exceeds credit limit and terms.
 Prepare for financial audit and coordinate the audit process
 Liaise with Auditors, banker, directors, and company secretary and tax agent.
 Handle customer and supplier queries.

November 2013 – February 2016
Account Executive

 Handling full set of Accounts (Balance sheet, P&L, Trial Balance, AP&AR, GL & Bank reconciliation).
 Prepare monthly and management report.
 Prepare Fix Asset Schedule.
 To issue payment (Cash, Cheque, IBG, Banker Cheque & T/T).
 Check and verify payment received.
 Check and verify Invoice, CN & DN.
 Posting & updating daily transaction in system using Microsoft Dynamic Navision system.
 Checking & Verifying items and returns with GST and implementing adjustment accordingly.
 Monitor petty cash.
 Weekly stock take.
 Stock Closing (Weekly & Month end closing of stock).
 Prepare Stock report.
 Prepare customer credit term.
 Checking the customer statements (Pending, Over or less payment made).
 Updating the debtor & creditor Ledger’s and following up with the customer.
 Verifying Cheque, Return Cheque and Error Cheque.
 Updating OT & other allowance using U’TMS (oracle system).

October 2012 – November 2013
Auditor

 Auditing field works in manufacturing, palm oil, hotel, logistic.
 Preparing Fix Asset Schedule
 Stock take checking
 Checking the payments history and invoices & documents.
 Prepare P/L & Balance Sheet
 Pass Proper adjustments/ Reclassification of ledger entries.
 Checking sequencing of invoices.
 Having a good communication with the client.
 Checking the invoices, CN, DN & other supporting documents.
 Checking the Salary, EPF & PCB Calculations.
 Checking & Prepare the secretary documents & forms of the company as required.
 Prepare estimated tax calculation
 Draft audit report and provide recommendation.
 Prepare & compile the completed Audit report to submit to SSM, Tax & Client
 Assist senior in consolidation of accounts.

Work Experience

Jul 2018 – Oct 2020
(2 years 3 months) Account Executive

Manage full set of accounts, accounts receivable and payables, and consolidation of financial statements.
– Closing of monthly accounts and prepares all accounting schedules to ensure the accuracy and completeness of monthly reports.

1) Account Receivable
a) Ensure all accounting entries are updated into system in a timely manner.
– Posts customer payments by recording cash, checks, online payment transfer
transactions in the Accounts Receivable module.
– Maintains records of invoices, debits, and credit notes.

b) Prepare and send customers statement of accounts.
– Process month end closing for individual receivables account and send out monthly
statement to customers service.

c) Follow up outstanding collection from customer and sales team.
d) Maintain proper and accurate account receivable files and records.
e) Prepare AR Analysis every week and submit to HQ.
f) Investigate and resolve any irregularities or enquiries.

2) Account Payable
Manage the full accounts payable cycle from receipt of invoices to payment.
a) Managing all payments and remittances
– Checking and verifying all expenses claims against authorized signatories, enter all
invoices into the systems.
– Responsible to process payment request and petty cash reimbursement. Process
Claims & Invoices.
– To prepare monthly trade vendor reconciliation and clarified issues regarding the vendor
statement.
– Generate all payments and petty cash vouchers into systems and update in cash book.
– Arranging telegraphic transfers and preparing GIRO payments and cheques for all
vendors, inter-company accounts and staff reimbursement and payroll.
– Liaise with banker on all remittance matters.

b) Matching of purchase invoices
– Obtain and monitor authorized approval on all purchase invoices in the system.
– Matching of all stock and non-stocks purchase invoices from inter-company & vendor
purchases.
– Verifying and ensure the purchase prices are accurate.

c) Assists in the monthly accounts closing for Accounts Payable including reconciliation of
inter-company & preparation of monthly reports.
– Prepare journal entries adjustment.
– Reconciliation of all Accounts Payable balances and Inter-company accounts.
– Preparing Accounts Payable Aging reports.
– Prepare staffs travel expenses accrual and goods-in-transit (GIT) calculation and entry.

3) Inventory
– Prepare monthly schedule for Stock Inventory.
– Monitor all costing and inventory related operation matters, including preparation of
inventory reports (Finish Goods), cost analysis, stock count.

4) Prepare bank reconciliation and monitor daily bank balances.

5) Maintain general ledger accounts and prepare journal entries for accruals,
prepayments, and maintain fixed asset.
– Prepare journal entries adjustment
– Maintain and monitor Fixed Asset Register – journal entries for depreciation, tagging of
asset.

6) Prepare monthly management reports and other accounts related matters.

7) Liaise with external parties such as auditors, tax agents and bankers for financial and
banking matters.

Jan 2015 – Jun 2018
(3 years 5 months) Senior Account Executive

1)Responsible for maintaining full set accounts.
a)Daily/Routine of AP/AR
●Entry/Update of payment voucher/invoices/receipt
●Entry/Applied bills on payment received or CN/DN
●Update Aging Report
●Banking Errand (Deposit of cheque & cash)

b)Monthly Report
●Income Statement (P&L)
●Balance Sheet
●Bank Reconciliation
●Debtors & Creditors Aging
●Stock & Inventory
s and governments authority

2)Responsible for financial month-end closing and submission of management report for reporting
●Monitor /review/recommend of Credit Limits & Credit Terms
●Update payment received
●Prepare aging reports
●Due payment/Collection

3)GST & Auditors & Tax Agent & Bank
1) GST
●Prepare monthly GST submission and payment to ensure the compliance of GST requirement. (PSI)
● Prepare monthly GST (as Agent for PSMG) submission and payment to ensure the compliance of GST requirement.
2) Auditors
●Prepare for financial audit and coordinate the audit process
3)Tax Agent
●Liaise with tax agent for submission annual tax computation (CP204),annual tax return submission and payment.
4) Bank
●Liaise with Bank with banking related matters.

Dec 2011 – Dec 2014
(3 years) Account Executive

1.To ensure smooth operation of accounting function (Billing, Account Receivable, Account Payable, Cash book & Ledger) and implementing an efficient computerized accounting system.

2.Finalization and submission Profit & Loss Account and analysis of expenses on 4th or 5th week every month to the top management and Head Quarters

3.To ensure all debt has been paid by customer as per agreed credit period, analyzing the outstanding and do the necessary action and recommendation to the top management

4.To ensure full set of account ( billing, account payable, account receivable and ledger) is close base on the period given by the management

5.To ensure all the profit & loss analysis, balance sheet analysis and reconciliation has been done every month

6.To liaise with the external party such as auditors, tax agents, bankers and governments authority

7.To monitor, manage and plan company cashflow daily and monthly

Nov 2009 – Nov 2011
(2 years) Admin & Account Executive

1.To analyze and finalize profit and loss accounts and balance sheets

2.To manage and monitor company cashflow effectively

3.To ensure smooth operation on the administration function (recruitment , payroll, staff welfare, security and other relates administration function)

4.To liase with the government authority such as Custom, Immigration, Local Authority, Department Occupational Safety & Health, EPF, PERKESO)

5.To liaise with the company secretary on the related matter.

May 2007 – Aug 2008
(1 years 3 months) Accounts Officer

1.To ensure smooth operation of accounting function (Billing, Account Receivable, Account Payable, Cash book & Ledger) and implementing an efficient computerized accounting system.

2.Finalization and submission Profit & Loss Account and analysis of expenses on 15th every month to the top management and Head Quarters

3.To ensure all debt has been paid by customer as per agreed credit period, analyzing the outstanding and do the necessary action and recommendation to the top management

4.To ensure full set of account ( billing, account payable, account receivable and ledger) is close base on the period given by the management

5.To ensure all the profit & loss analysis, balance sheet analysis and reconciliation has been done every month

6.To liaise with the external party such as auditors, tax agents, bankers and governments authority

7.To monitor, manage and plan company cashflow daily and monthly

Mar 2002 – Oct 2006
(4 years 7 months) Accounts Officer

1.To ensure smooth operation of accounting function (Billing, Account Receivable, Account Payable, Cash book & Ledger) and implementing an efficient computerized accounting system.

2.Finalization and submission Profit & Loss Account and analysis of expenses on 15th every month to the top management and Head Quarters

3.To ensure all debt has been paid by customer as per agreed credit period, analyzing the outstanding and do the necessary action and recommendation to the top management

4.To ensure full set of account ( billing, account payable, account receivable and ledger) is close base on the period given by the management

5.To ensure all the profit & loss analysis, balance sheet analysis and reconciliation has been done every month

6.To liaise with the external party such as auditors, tax agents, bankers and governments authority

7.To monitor, manage and plan company cashflow daily and monthly

Mar 2001 – Feb 2002
(11 months) Account Officer

Job Scope : Handle full set of accounts including

a) Accounts Payable
b) Accounts Receivable
c) Cash Book
– Controlling company expenditure
d) Petty Cash
– Keep track of petty cash flow
e) Journal
– Update and adjustment to the account
f) Fixed Asset Register
– Schedule & depreciation
g) Produce monthly Profit & Loss Accounts,Management/Financial Report
– Liaison with auditor and attend to all questions during and after auditing works
– report to General Manager/ Chairman
h) Schedule and calculated of Hire Purchase
i) Prepare annual tax for company and Foreign director

Apr 2000 – Aug 2000
(4 months) Junior Auditor

Work Experience

Oct 2018 – Present
(2 years 8 months) Assistant Finance Manager

Account
1) Check and approve AR invoice issues by operation.
2) Handle full set of account.
3) Perform bank reconciliation for MYR and USD account.
4) Perform revaluation for USD bank a/c, GL, AR & AP
5) Ensure monthly closing timely according to group closing dateline
6) Analyze monthly management reports, review balance sheet reconciliation, provide accrual and adjustment entries to ensure accuracy in final report.

Finance
1) Monitoring fund requirements for daily operation.
2) Prepare cashflow and forecasting on weekly basis
3) Annual budgeting and half year review.

Others
1) Working on ad hoc tasks
2) Liaise with external auditor, tax agent, secretary, bankers and relevant authorities.

Apr 2014 – Sep 2018
(4 years 5 months) Accountant

Daily / Monthly
1) Prepare weekly and monthly forecast cash flow
2) Monitor cash flow position for STMMD or FD
3) Prepare monthly financial report
4) Monthly stock take
5) Prepare and review GST-03, ATS report for Custom Department
6) Maintain intercompany schedule and reconciliation.
7) Cost Analysis for MITI

Audit
1) Prepare audit schedule
2) Liaise with auditor and attend to auditors’ queries

Tax
1) Liaise with tax agent, checking tax computation, prepare tax revision and advise tax agent before due date

May 2006 – Apr 2014
(7 years 11 months) Senior Account Executive

1) Managing Fund Placement & Budgetting by daily & weekly – Fixed Deposit (FD) & STMMD
2) Monthly preparation for Management Account.
3) Reconcile for Inter-Co transaction.
4) Manage for witholding tax return & service tax return.
5)Checking & calculate for sale personnel commission & incentive.
6) VAT Return for overseas transaction.
7) Quaterly management report for Singapore Holding Company.
8) Preparation for Director’s Fee.
9) Preparation for half year announcement under holding co.
10) Insurance renewal for GPA, GHS & GTL.
11) Treasury job such as TT Payment for supplier, Rentas for immediate fund transfer & BG Renewal.

Sep 2004 – Apr 2006
(1 years 7 months) ACCOUNT ASSISTANT

1) Handling all account related with branches.
2) Up-date and maintain full set of account (AR, AP, GL, Cash Book, Petty Cash, Bank Reconciliation and other account transaction) for 3 branches.
3) Prepare budgeting and controlling for AP and other trade supplier.
4) Handling insurance (updating & renewal policy) for companies’ machineries, motor vehicle and others.
5) To liaise with branch clerk for any transaction of customers’ contract.

Apr 2004 – Sep 2004
(5 months) Account Assistant

1) Up-date and maintain AR,AP,GL and cash book and other account transaction.
2) To prepare management accounts.
3) To liaise with the accountant and assisting co-worker.
4) To prepare payment for all type purchases.
5) To liaise with the suppliers

Experience

Jul 2017 – Present
(3 years 11 months) Account Executive

• Full Set account
• Supervise AR & AP
• General Ledger
• Bank Reconsolidated & Intercompany reconsolidate
• Manage cash flow
• Monthly management report
• Monthly closing stock report
• Prepare & submit GST & SST
• Monthly sales commission report
• Monthly sales analysis report
• Yearly budget report
• Yearly audit & taxation requirement
• Apply new facility, loan from bank
• Window for ERP system ( Report, function & etc…)

Jul 2017 – Present
(3 years 11 months) Account Executive

• Full Set account
• Account receivable & Account payable
• General Ledger
• Bank Reconsolidated & Intercompany reconsolidate
• Manage cash flow
• Monthly management report (TL, PL, BS)
• Monthly closing stock report
• Monthly stock balancing report (production)
• Yearly budget report
• Yearly audit & taxation requirement
• Apply new facility, loan from bank

Jul 2017 – Present
(3 years 11 months) Account Executive

• Full Set account
• Supervise AR & AP
• General Ledger
• Bank Reconsolidated & Intercompany reconsolidate
• Manage cash flow
• Monthly management report (TL, PL, BS)
• Yearly audit & taxation requirement

Nov 2015 – Jul 2017
(1 years 8 months) Account Executive

• Full set account for corporate company
• Assist Cambodia’s companies account
• Management report
• Assist audit & tax requirement
• Assist prepare annual report
• Review subsidiaries account
• Prepare tax computation
• Prepare & submit Goods & service tax report
• Prepare, update AR & AP

Mar 2015 – Jul 2015
(4 months) Internship

– Handle full set account, personal income tax, trading companies account
– Contact consumer to complete information of account.
– Online submit personal or companies’ income tax to LHDN.

WORK EXPERIENCE

Account assistant
(Jul 20 – Present)

– Credit control, account receivable handle(prepare SOA & data entry)
– Complete month-end account closing timely
– Prepare invoice & monthly statement

Waiter
(Aug 18 – Mar 20)

– Maintain personal hygiene, pay attention to customer requirements
– Be punctual in work & follow superior’s instructions
– Strong sense of responsibility, dare to be responsible for things

Sales Executive
(Nov 17 – Oct 18)

– Able to achieve target every month
– Able to sell new products to customers
– Active to approach customers

WORK EXPERIENCE

July 2019 – Present
Account Officer

• Maintaining and reviewing financial record.
• Handling account receivable and payable.
• Prepare P&L Report for the management.
• Prepare and submit SST computation.
• Prepare monthly report and closing account.
• Analysing accounting data for management purposes.
• Preparing forecast cash flow report.
• Liaise with external and internal auditor.

May 2017 – November 2017
Audit Internship

• Prepares schedules for auditing and taxation purposes.
• Documented audit test and findings.
• Organized audit work papers and supplementary documentation on client site.
• Established and maintained working relation with clients.
• Communicate effectively with team member and manager.
• Assist in the drafting audit report and prepare tax computation under senior supervision

Work Experience

Apr 2018 – Feb 2021
(2 years 10 months) ASSISTANT GENERAL MANAGER

– Oversight of the full spectrum of Accounts & Finance duties, including banking & treasury, accounting report, financial planning & analysis, cash flow management and assisting in business decision making for the operating management team.
– Implement and maintain accounting system, internal controls and working procedures for the company.
– Liaison with external auditor, tax agent, bankers and other statutory bodies.
– Initiate, direct and co-ordinate the preparation of budgets and monthly forecast.
– Evaluate the organization financial and business performance and provided analysis and interpretation of the performance as well as input / recommendations to management on a monthly basic.
– Provide an analysis report to compare the variance of actual performance and budget on a monthly basis.
– Ensure effective management of payable, receivable and cash balance.
– Ensure effective management of credit control.
– Acting head & monitoring the Payroll, HR & Admin Department on their daily operation.
– Preparing the costing for each project & monitoring the usage of the material in production.
– Prepare the monthly Consolidated Financial Report to Board of Director.

Jun 2015 – Mar 2018
(2 years 9 months) Assistant General Manager

Duties & Responsibilities:
1) A/C & Finance Department
a) Monitor & fully handle company Group full set accounts (local & oversea).
b) Monitor & fully handle the cash flow management & collection of sales.
c) Review & monitor financial report, costing & expenses.
d) Prepare the annual budget report & monthly forecast report.
e) Prepare costing analysis report & others management report for Director Board.
f) Handling all taxation, legal, license issue as well as liaise with the tax agent, auditor & etc.

2) Purchasing & Logistic Department
a) Sourcing new supplier & new potential products.
b) Monitor & review daily operation at each department.
c) Price negotiation with oversea suppliers.
d) Sourcing new forwarding agent & settle all logistic issue.

3) HR Department
a) Monitor & review HR SOP & practices.
b) Monitor & review labor cost for whole group.
c) Review & plan for staff training program.

Oct 2014 – Jun 2015
(8 months) Accounts Manager

– Supervise the daily operation of Accounts Department.
– Ensure smooth and effective performance of Accounts Department daily transaction.
– Lead the purchasing team on daily procurement job & reporting.
– Acting head & monitoring the Payroll, HR & Admin Department on their daily operation.
– Preparing the costing for each project & monitoring the usage of the material in production.
– Credit control for all the customer’s limit & term.
– Monitor the effectiveness of new ERP system.
– Prepare all the analysis & performance report to HQ & management team leader.
– Prepare the monthly cash flow forecast for management.
– Prepare the monthly forecast P & L for management.
– Prepare the budget accounts for management in yearly basic.
– Prepare the monthly Financial Report to Board Of Director.
– Prepare the monthly Consolidated Financial Report to Board of Director.
– Prepare the monthly Management Analysis Report to Board Of Director.
– Internal Audit function.

Nov 2013 – Oct 2014
(11 months) Accounts Manager

– Supervise the daily operation of Accounts Department.
– Ensure smooth and effective performance of Accounts Department daily transaction.
– Assist and advice COO in daily issue related with business development.
– Credit control for all the customer in whole group.
– Monitor the effectiveness of new computer system.
– Prepare all the business report to COO.
– Prepare all the analysis & performance report for each company for Managing Director.
– Prepare the monthly cash flow forecast for management.
– Prepare the monthly forecast P & L for management.
– Prepare the budget accounts for management in yearly basic.
– Prepare the monthly Financial Report to Board Of Director.
– Prepare the monthly Consolidated Financial Report to Board of Director.
– Prepare the monthly Management Analysis Report to Board Of Director.
– Internal Audit function.

Jan 2011 – Oct 2013
(2 years 9 months) Internal Audit Manager

Responsibilities:
– To manage the Internal Audit Department.
– To develop Internal Audit Department.
– To implement, maintain and monitor good audit practices, principles, procedures and standards in accordance with the requirements from the relevant authorities and professional bodies.
– To review the engagement of any professional firms (other than on legal matters) on work related to management, financial, internal system or setting up of internal divisions in the Company prior to submission to the Audit Committee.
– To evaluate the adequacy and effectiveness of internal controls and accounting practices of all activities of the Company in accordance with regulations from the government, industry bodies and internal management policies with the application of suitable work programs and implemented in accordance with the audit plan.
– To review the Company’s policies and procedures for the regular review of business conducts and to assess adequacy of compliance.
– To report to the Audit Committee on matters arising
– To submit regular audit reports arising from audit reviews to the Audit Committee.
– To assess management’s response and follow-up actions to determine that appropriate corrective actions are being taken and to report (with suitable recommendations and or conclusions) on the actions taken to the Audit Committee.
– To participate in and manage any special projects as requested by the Management as well as investigations on an ad-hoc basis as directed by the Audit Committee.
– To undertake all other relevant duties as approved by the Audit Committee.

Oct 2005 – Aug 2010
(4 years 10 months) REGIONAL MANAGER CUM ACCOUNTS & OPERATION MANAGER

JOB RESPONSIBILITY

– Supervise the daily operation of Accounts Department.
– Ensure smooth and effective performance of Accounts Department
& all outlet daily transaction.
– Assist and advice for all the Regional Manager in daily financial issue
related with business development.
– Credit control for all the customer in whole Malaysia & Singapore.
– Monitor the effectiveness of new computer system.
– Prepare all the business report to General Manager.
– Prepare all the analysis & performance report for each branches &
segment for Regional Manager & General Manager.
– Prepare the cash flow forecast for management.
– Prepare the forecast P & L for management.
– Prepare the budget accounts for management for every year.
– Prepare the monthly Branch Financial Report to Board Of Director.
– Prepare the monthly Consolidated Financial Report to Board of
Director.
– Prepare the monthly Management Analysis Report to Board Of
Director.
– Organize the warehouse sales in clear all the old stock in whole
Malaysia.
– Assist General Manager in manage & control all the sales and
warehouse system.
– Assist General Manager in the business plan & operation for all
region.

Sep 2003 – Aug 2005
(1 years 11 months) ASSISTANT MANAGER

JOB RESPONSIBILITY

– Supervise the daily operation of Accounts Department.
– Ensure smooth and effective performance of Customer Services
Department daily duties
– Assist Marketing Manager for the daily business development.
– Prepare the monthly Financial Report to Board Of Director.
– Prepare the monthly Management Analysis Report to Board Of
Director.

Oct 1992 – Aug 2003
(10 years 10 months) FIELD SERVICES MANAGER

JOB RESPONSIBILITY

– Supervise the daily operation of Accounts & Admin Department.
– Supervise the daily operation of 9 franchises in whole Malaysia.
– Supervise the daily operation of Hong Kong & Shanghai Co. Ltd.
(Sister Company)
– Ensure smooth and effective performance of Customer Services
Department daily duties
– Acting Head of Sales & marketing Department for 1 years.
– Be a coordinator between company & stockist.
– Prepare the monthly Financial Report to Board Of Director.
– Prepare the monthly Management Analysis Report to Board Of
Director.
– Be a financial consultant for all the project from Sales & Business
Department.
– Ensure 9 the profitable for 9 franchise.
– Prepare for the road show & event in whole Malaysia, Hong Kong &
S’pore.

Work Experience

JUL.20 – PRESENT
Full time Account Executive

 P&L / BS analysis to management team
 Full Set account handling – AP AR & GL
 Assist month-end closing timely
 More controlling on TB and journal adjusting
 Fixed Assets and Hire purchase controlling
 AP cum GL job duties – bank reconcile & merging bill &
checking invoice based on auditor rules
 Data entry – account system ( kingdea )

JAN.2019 – JUN.20
Full time Acct. Assistant cum Admin Assistant

 Handling account payable
 Basic account Receivable handle (update SOA and data entry)
 Arrange time schedule for issuing payment to supplier within credit term.
 Handling general ledger and bank reconciliation.
 Accounting system – UBS system
 More basic handling bookkeeping work

AUG.2016 – DEC.2018
Customer Service/Part time barista
 Servicing customer

NOV 2015 – JULY. 2016
Customer Service/Part time service crew
 Servicing Customer.

Experience

Nov 2017 – Present
(2 years 11 months) MIS Executive

– Warehouse system maintenance
– Warehouse operation ( need to more understanding warehouse operation, OM arrange me join warehouse)
– Stock Take Involve & enhancement.

Feb 2017 – Nov 2017
(9 months) Assistant IT Engineering

ERP Support
IT Support (Inc Windows, Email, Hardware, Software)
erp support
Develop new Daily Production Report.

Jun 2016 – Jan 2017
(7 months) Marketing Exec

– foreign manpower supply
– approval application
– outsource and service for customer

Jun 2014 – Jun 2016
(2 years) Programmer Analyst

– backend communication engine
– credit card payment direct link to pos machine
– debug

Sep 2012 – Jun 2014
(1 years 9 months) Sales & Product Executive

– Entertain customers
– Collect payment
– Manage Store
– Sending order item to customer
– Receive order from customer

Jul 2010 – Aug 2012
(2 years 1 month) Analyst Programmer

– revamp old system become new.
– troubleshoot server problem.
– develop small system.
– assist senior develop big system.

Jun 2009 – Jun 2010
(1 year) Programmer

– develop member registration system.
– develop staff forum.
– update existing website, including rates, menus, events, and promotion.
– update monthly song’s hit count.

Jan 2005 – Jan 2008
(3 years) Software and Hardware Technician

– Installation of new hardware and software to the kiosk.
– Maintenance the Kiosk.
– Troubleshoot the problem of the kiosk.

WORK EXPERIENCE

Tooling Engineer
05/2014 – 04/2021

• Managing new projects involves planning work, implementation until completion
• Prepare sales report, costing evaluation for tooling and new mold & die
• Monitor the work carried out by the vendor and ensure in accordance with requirements
• Managing procurement-related activities for tooling, purchase of spare parts, evaluation of vendor quotation
• Ensure each drawing issued meets the machining criteria prior fabrication
• Liaise closely with the quality control section any problems during project implementation
• Assisting the production engineering for new mold & die assembly work prior to mass production
• Evaluation for new vendor from local and oversea, communicate with Japan HQ for any technical issue

Assistant Tooling Engineer
02/2007 – 04/2014

• Manage process control of fabrication tooling section
• Provide planning and scheduling of machining works until completion
• Ensure that each project is carried out according to the set time
• Setup a facility for tool room section including machine setup and process improvement
• Train a new machinist of handling machine, maintenance work and related to process

EXPERIENCE

Oct, 2019 – present
F&B MANAGER

*Overseeing the Kitchen & Stewarding Department
*Report Duty to Resort Manager & Vice President
*Attend Daily Briefing, Weekly & Monthly Meeting
*Handling Daily Operation, Training & Development Staff,
*Maintain Service Standard, F&B Budget, F&B Monthly Promotion,Monthly Report, Menu Planning.
*F&B Marketing, P&L Report, F&B Cost Control, Event Order
*Control All the Requisition for Part Time & Purchasing

Jan, 2017 – Sept, 2019
FOOD & EVENT MANAGER

*In charge of the F&B Department – Banquet, Coffee House, Bar, Room Service,
*Overseeing the Kitchen & Stewarding Department
*Report Duty to General Manager & Board Director
*Attend Daily Briefing, Weekly & Monthly Meeting
*Handling Daily Operation, Training & Development Staff,
*Maintain Service Standard, F&B Budget, F&B Monthly Promotion,Monthly Report, Menu Planning.
*F&B Marketing, P&L Report, F&B Cost Control, Event Order
*Control All the Requisition for Part Time & Purchasing

Sept, 2014 – Dec, 2016
F&B MANAGER

*Overseeing the Kitchen & Stewarding Department
*Report Duty to Resort Manager & Vice President
*Attend Daily Briefing, Weekly & Monthly Meeting
*Handling Daily Operation, Training & Development Staff,
*Maintain Service Standard, F&B Budget, F&B Monthly Promotion,Monthly Report, Menu Planning.
*F&B Marketing, P&L Report, F&B Cost Control, Event Order
*Control All the Requisition for Part Time & Purchasing

July, 2013 – June, 2014
(Professional Diploma in Hotel Management)

Dec, 2011 – Aug, 2014
F&B MANAGER

*Overseeing the Kitchen & Stewarding Department
*Report Duty to Manager – Operation & Resort Manager
*Attend Daily Briefing, Weekly & Monthly Meeting
*Handling Daily Operation, Training & Development Staff,
*Maintain Service Standard, F&B Budget, F&B Monthly Promotion,Monthly Report, Menu Planning.
*F&B Marketing, P&L Report, F&B Cost Control, Event Order
*Control All the Requisition for Part Time & Purchases

Dec, 2010 – Dec, 2011
ASSISTANT F&B MANAGER

*In charge of the F&B Department – Banquet, Coffee House, Bar, Room Service,
*Overseeing the Kitchen & Steward Department
*Report Duty To Hotel Manager
*Attend Daily Briefing & Weekly Meeting
*Handling Daily Operation, Training & Development Staff,
*Maintain Service Standard, F&B Budget, Monthly Promotion, Monthly Report, Menu Planning.
*F&B Marketing, P&L Report,
*Control All the Requisition for Part Time & Purchases

July, 2007 – Dec, 2010
F&B MANAGER

*In charge of the F&B Department – Banquet, Coffee House, Bar, Room Service.
*Overseeing the Steward & Kitchen Department
*Report Duty To Resident Manager
*Attend Daily Briefing & Weekly Meeting
*Handling Daily Operation, Training & Development Staff,
*Maintain Service Standard, F&B Budget, Monthly Promotion, Menu Planning
*F&B Marketing, P&L Report, Monthly Report,
*Chairman Weekly EO Coordination Meeting
*Control All the Requisition for Part Time & Purchases

Dec, 2005 – July, 2007
F&B MANAGER

*In charge of the F&B Department – Banqueting, Restaurant, Lounge, Karaoke & Room Service.
*Oversee the Steward Department
*Report Duty to EAM
*Attend Daily Briefing & Weekly Meeting
*Handling Daily Operation, Training &Development Staff, maintain Service Standard, F&B Budget, Monthly Promotion, Monthly Report, F&B Marketing, P&L Report.
*Control all the Part Time, Casual Worker, Food & Beverage Requisition,

Sept. 2004 – Dec, 2005
RESTAURANT MANAGER

*In charge of Lake View Restaurant,
*Overseeing the Local Food Court Beverage & Breakfast at the Side Walk Café.
*Communicate with the Ticketing Counter for the Daily Reservation, Sales for Function, Kitchen for Food Preparation, Cashiering, Engineering etc.
*Handling the Daily Operation, Training Costing, Inventory, Budgeting, Daily Manning, Reservation, Handling Complaint, Daily Planning

Jan, 2000 – Sept, 2004
BANQUET COORDINATOR

*In-charge of the Banquet Department – Beverages, Stewarding, Artist, Engineering & Housekeeping.
*Communicate with the Sales, Engineering, Housekeeping, Account, Security, Kitchen, Stewarding & Front Office.
*Handling Daily Operation, Developing Staff, Event Order, Budget Planning, Cost Control, Operating Equipment, Staffing Manning & Casual Worker Requisition.

Nov, 1998 – Dec, 1999
SENIOR BANQUET SUPERVISOR

*In – charge of Banquet Department – In House & Outside Catering.
*Handling Daily Operation, Training & Developing Staff, Event Order, Budget Planning, Cost Control, Attend Meeting when required Staff Manning & Casual Worker.
*Maintain the Service Standard & Associates Training.

Nov, 1997 – Oct, 1998
ASSISTANT BANQUET MANAGER

*In – charge of Banqueting, Coffee House, Beverages & Food Court Section.
*Assist the F &B Manager in Daily Operation, Training, Menu Planning, & Budget Planning, Cost Control, Monthly Report, Attend Meeting with Department Head when required & developing Staff.
*Maintain the Service Standard & Associates Training.

June, 1993 – Oct, 1997
CAPTAIN promoted to SUPERVISOR then to SENIOR SUPERVISOR

*In-charge of Chinese Restaurant & Bar Lounge,
*Coffee House, Room Service & Banqueting.
*Assist the Manager in daily operation, training, menu planning & budget planning, cost control, monthly report, bar recap & developing staff
*Maintain the Service Standard & Associates Training.

1991 – 1993
SENIOR WAITER

*Experience in Coffee House, Room Service, Poolside & Banquet Department.
*Follow the Service Standard & Associates Training.

1989 – 1991
WAITER promoted to CAPTAIN

*Follow the Service Standard &Associates Training.

Experience

June 2016 – Present
Sales Support Manager

General Tasks:
-Responsible for new quotation requests, follow up and confirmation of the business
– Responsible for sales support (costing & power point presentation) Responsible for project administration Supports for tasks related with special projects in the South East Asian Region

Aug 2013 – May 2016
Market Development Manager

RESPONSIBILITIES:
•Managing & monitoring travel related operations & sale services to improve company reputation and achieve travel benchmark.
•Provide creative & expertise ideas for itineraries planning & travel package.
•Handling travel complaints & feedback from clients and provide appropriate solution.
•Coordinating & working with employees in providing high quality services and meet customers travel requirement. •Maintain good rapport with supplier, agents and related parties, and negotiating to improve margin and ensuring contracts are up to date.

Jul 2011 – Jul 2013 (2 years 1 month)
Product Development Executive

RESPONSIBILITIES:
-To benchmark against competitors & consolite latest info from airlines, retails & others Update product demand & research for innovative products.
-Product design: Itinerary planning, costing, GOR, KPI settings.
-Product launching: conduct product training & evaluate effectiveness of product workshop.
-To run Sales incentive campaign & handle Travel Fair branding exercise
-Update daily Sales & briefing on GA and product spec with operation
-To create dynamite tier pricing in catalyst base on supply & demand
-Manage delivery standard to ensure quality control

Jul 2010 – Jul 2011 (1 year 1 month)
Senior Sales Executive

RESPONSIBILITIES:
•Provide direct marketing and sales support to field/distribution sales organization. Manage, help generate and qualify as well as process sales leads. Also responsible for maintaining customer, prospects and competitor databases and assessing, devising, and implementing marketing promotions.
•Generate new business through outbound calls and follow up on incoming sales leads.
•Maintain revenue goals by quarter and year to date.
•Identifies, solicits and sells MDOL products directly to small to midsize imaging centers and healthcare institutions – Handles all sales inquiries [telephone and mail].
•Follow up with leads generated via Trade Shows and websites.

Jun 2007 – Jul 2010 (3 years 2 months)
Sales Executive

-Take the lead role in selling Malaysia, Singapore, Brunei & Indonesia Hotels, Products & Service through online (B2B & B2C) Responsibility for the sales process from initial point of contact (lead generation) & through contract negotiations. Meet minimum quarterly and annual sales objectives.

-Work closely with the operational and tele-services teams, utilize relationships to ensure that product implementation schedules are met. Facilitate strategic partners’ resources to assist in the sales process Engage, equip, and lead all sales channels (including distribution partners) with appropriate training, tools, and strategy development.

Jan 2006 – May 2007 (1 year 5 months)
OPERATION ASSISTANT

RESPONSIBILITIES:
-To assign vehicle for daily FIT arrival and departure.
-To assign daily SIC tour

Jul 2004 – Dec 2005 (1 year 6 months)
Front office agent

RESPONSIBILITIES:
* Doing check-in and cheak- out, assisting a guest.
* To support Reservation and Call Center by updating and maintaining the database in the Reservation System such as room rates and promotion.

WORK EXPERIENCE

Senior Engineer (Aug – present)
Engineer (Dec 2016 – Aug 2020)

-Maintain the process knowledge of manufacturing process throughout the commercial lifecycle of the product(s)
-Investigations/improvement on product: Initiate and support investigations and improvement projects
-Understand the impact of process changes to product yield
-Provide the necessary data for the technical activities involved in transferring out a product, focusing on existing knowledge, through the appropriate documentation and supporting at the receiving site as needed.
-Change control: Participate and/or lead (case by case) the change controls to its products and related processes. Ensure alignment of (regulatory) timelines for technical changes (e.g. DS), transfers or launch, major deviations.

Intern
Jul 2016 – Nov 2016

Intern
Jun 2015 – Sep 2015

Office Clerk, Finance
Jan 2015 – Feb 2015 (Semester break)

EXPERIENCE

Oct 2016- Present
Senior Executive & Team Leader

Providing first level contact and convey resolutions to customer issues. Properly escalating unresolved queries to the next level of support. Tracking, routing and redirecting problems to correct resources. Update customer data and produce activity reports. Walk customers through problem solving process. Follow up with customers, provide feedback and see problems through to resolution. Ensure proper recording, documentation and closure. Handle all escalation and TL workloads even with manager call backs.

Customer Care Executive & ATL
Sep 2015 – Oct 2016

Key Accomplishments:

*Handles incoming calls or enquiries from prospective customers or clients all government issues
*Assists customers effectively by solving customer disputes
*Provides customer additional information or explains services
*Tactfully handles confrontational or stressful interactions with the public
*Completes supporting paperwork and data entry as required
*Accurately captures customer information
*Route the case to respective agency government and non-government.
*Successfully handled 16 accounts simultaneously, without a single complaint from any account holder in 3 years.

Customer Service Officer & ATL
5/2012-11/2014

Key Accomplishments:
* Managed a high-volume workload within a deadline-driven environment. Resolved an average inquiries in any given and consistently met performance benchmarks in all areas (speed, accuracy, volume).

* Became the lead "go-to" person for new reps and particularly challenging calls as one of the company’s primary mentors/trainers of both new and established employees.

* Helped company attain the highest customer service ratings (as determined by external auditors) — earned 100% marks in all categories including communication skills, listening skills, problem resolution and politeness.

* Officially commended for initiative, enthusiasm, tenacity, persuasiveness, intense customer focus and dependability in performance evaluations.

* Completed voluntary customer service training to learn ways to enhance customer satisfaction and improve productivity.

* Ticket reservations respond to customers’ enquirer’s e-mails and phone. Provide best route and options for customers.

Customer Consultant
2011-2012

Key Accomplishments:
* Co-developed on-the-job training program that reduced training time from eight weeks to five.

* Follow up with customer on daily and supervise the accounts on channel and bills.

* Handle dateline of service requests

*To perform multi-tasking on account and systems.

Admin CS Operation assistant –
2009-2011

*Daily shipment activities supervise the operation on cargoes receiving and deliveries
*Store up cargoes in proper location assigned and the correct warehouse zone.
*To perform cargo issuance based on pick slip
*To ensure retrieval of goods is based on location allotted by system.
*Update higher officers on the inventory report status by end of working days.

Operator & Patient Administration
2008-2009

*Answering incoming and making outgoing calls.
*Face or phone conversation with customer to explain our services offered.
*Handling / Transferring / Recording incoming and outgoing calls.
*Estimate patient calls charges.
*Announcement via PA system.
*Paper work typing using Microsoft word and excel

Credit Recovery Officer and Collector
2008-2009

*Collecting overdue payments.
*Following up customers account.
*Manage to make the customer do the payment.
*Calling clients for bill settlement and also recording data or conversation in system

Employment History

2019 – 2021
Position: Project Executive

* To manage all renovation project operation on site.
* To communicate with customer, management and contractors.
* To arrange all site works within project schedule.
* To complete and hand over every project to customer
* To monitor all completed project within maintenance period
* To handle inquiry from exiting customer request as POPULAR, GIANT, OLIVER and etc.

2017 – 2019
Position: Asst. Manager

* To manage maintenance team, communicate with vendor / contractor / supplier, follow up all project
deals and documentation process completed with HACCP, HALAL and ISO standards.
* To manage daily documentation transaction with account department for documentation inspection,
filter and process uncompleted documents.
* To manage factory utility and facility included building insurance, forklift rental, operation licenses,
electrical, water supply, security service & etc.
* To monitor administrative daily operation on admin job, IT server & computers / OA equipment, web
& and email operation, office key phone, CCTV system and etc.
* To support management structuring setup and HR department job scope.
* To setup management system on internal floor plan, section & department code, machine ID,
inventory & asset ID, and any related items setup on database.

2015 – 2017
Position: Operation Executive

* To handle all customer site security daily operation, communicate with customer management
meeting and requirement, assigned armed security job with certified firearms C&U, instructor of static
guard standard training and bodyguard firearms tactical training.

2013 – 2015
Position: Authorized Agent

* Supply and install computerized point of sales, billing, invoicing, inventory & accounting system.
* Provide accounting software and system operation training and supporting.
* Sales & service all kind of primary hardware and attachment equipment.
* Support customer accounting operation for manufacturing, wholesales, chain store, F&B, automotive, construction, service industry and etc.

2009 – 2012
Position: Maintenance Manager

* Support & communicate with plant manager for daily operation activities, productions & quality.
* Monitoring all machine performance status & usage condition achieve the standard.
* Collect every operation detail for maintenance system, job history & data base for ISO requirement.
* Monitor maintenance supervisors’ daily job maintenance situation & solutions.
* Planning, monitoring & report for daily, monthly & yearly maintenance details.
* Planning, monitoring & report spare parts status, material usage & costing

2008 – 2009
Position: Project Supervisor

* To guide and build up pre-fix farming building with contractors for boiler chicken house, communicate with farm management and machine equipment installer.

1997 to 2007
* Partnership business with GARMIN authorized distributor in Malaysia to market and support all kind of GARMIN GPS products, marine, navigation, personal or vehicle tracking system, digital mapping, surviving tools, satellite communication, aviation or others telecommunication related products.

E Project Computer Engineering
* Business in computer sales & service, supply all IT related hardware & software.
* Specialized or customized system & database for customer solution.

1992 – 1997 (1st JOB)
Position: Sales Engineer

* IT To handle customer sales and service on IT computer hardware and office automation product, attend client situation and provide solution, assigned project from planning to completed works.

WORK EXPERIENCE

Project Director
Nov 2016 till NOW

Project Director
Aug 2015 – Oct 2016

Operations Director
June, 2014 – Aug, 2015

Project Director
March 2012 – 31 May 2014

Project Director
Oct 2011 – Feb 2012

Senior Project Manager
June, 2007 – Sept 2011

General Manager
March 2006 – May 2007

Senior Project manager
Oct 2004 – March 2006

Project Manager reporting to CEO
2000 – October 2004

General Manager
1999 – 2000

General Manager
1996-1998

Project Manager, Senior Project Manager
1988-1996

Work Experience

Jan 2020 – Present
1 year 4 months
Project Engineer

– Manage and work on various projects as requested.
– Provide technical assistance to support the production and tooling department with an emphasis on automated part handling.
– Works hands-on with equipments to provide technical support.
– Oversee work to insure projects are complete correctly and on time.
– Provide engineering for upgrades, replacement, new systems and equipments.
– Look for improvement that can be made in the production and tooling departments and implement them.

Oct 2017 – Dec 2019
2 years 3 months
Tooling Engineer

^ Design improvement thru DFM or ECN input from customers.
^ Provide technical expertise for quoting of new and existing programs.
^ Insure tools are designed, sourced and delivered to meet product, customer and program timing constant.
^ Investigates manufacturing problems with products, as they related to tooling, and take corrective action.
^ Create and improve dialogue with outside vendors during tool constrution.
^ Manage outsourced tool repairs, to include quoting, internal approvals and coordinator of timing plan.
^ Travel to the tooling supplier to review repairs status, engineering change status or tool trial when required.
^ Meeting with supplier and develop monitor continuous tooling improvement.
^ Proficient reading design drawings and blue prints, including basic knowledge of GD&T.
^ Ability to problem solve effectively.
^ Responsible for ensuring the Feasibility of Manufacturing of injection plastic mold

Aug 2008 – Sep 2017
9 years 2 months
Tooling Supervisor

– Part of the process review and improvement
-Review part design and GD&T for manufacturability.
-Perform tools repairs and maintenance based on tools repair report.
– Make continuous improvement to the tooling.
– Trouble shoot tooling problems.
– Mold development.
– Hot-runner installation and servicing.
– Liaise with production tool setter and Q\A nor Q\C to resolve tooling problems.
– Ad-hoc duties assigned by tool room manager.
– Analyzed molds to maximize productivity.
– Possess extensive experience in all machine aspects.
– Responsibilities included being in charge of scheduling molds for production.
-Understanding designs and to give a suggestion to designer in aspect to practical part of the design made.
-Handling of inspection equipment such as profile projector.
-Handling of all tool room conventional machines .
-Attention to detail and has the ability to solve issues effectively .

Jul 2005 – Jun 2008
3 years
Tool Maker

RESPONSIBILITIES;
-Responsible to all mold.
-Work closely with production team to achieved quality and quantities of molded part.
-Handling of all the tooling machines.
-Handling of inspection eqiupments.
-Assembly and trouble shoot new mold.
-Maintenance all mold to its best condition.
-Design and fabricate new/used inserts.

May 2004 – Apr 2005
1 year
Tooling Specialist

-Maintenance molds.
-Counter measure and trouble shooting mold problems.
-Fabricate new/used insert and mold base.
-Ensure all mass production / schedule mold in good condition.
-Prepared all mold for production schedule.
-Operate all tooling machines.

Jan 2000 – Dec 2000
1 year
Machinist

Responsibilities:
-Operate the tooling machine.
-Check and measured the object fabricated.
-Produced the ordered parts from customer.

Experience

Mar 2021 – Present (Consultants)
Resident Technical Officer

-Supervise and coordinate site work & responsible for all tasking and ensure a work safe environment at the work site and manage workers & ensure that progresses of works are within the schedule. Inspection & Record all the activity and coordinate with Main-Con, consulting team member and client.

Sep 2020 – Mar 2021 (Main Contractor / Builder)
Project Engineering cum RTO

-Supervise and coordinate site work & responsible for all tasking and ensure a work safe environment at the work site and manage workers & ensure that progresses of works are within the schedule. Inspection & Record all the activity and coordinate with the consulting and client.

Jan 2013 – Sep 2020 (Main Contractor / Builder)
Site Supervisor / Site Engineering cum RTO

-Construction supervisor | Supervise and coordinate site work & responsible for all tasking and ensure a work safe environment at the work site and manage workers & ensure that progresses of works are within the schedule.

Jan 2011 – Dec 2012 (2 years)
Interior Designer cum Site Coordinate

-Plan & design in furniture industry, assist in modify drawing & layout plan, 3D max, make professional presentation to client through on-site appointments.

Jun 2009 – Dec 2010 (1 year 7 months)
Logistic Assistant

-Monitor | Manage production in factory, quality controller, packing material, hit target, date report.

Jan 2008 – May 2009 (1 year 5 months)
Sales Representative

-Monitor | Manage production in factory, quality controller, packing material, hit target, date report.

Working Experiences

Aug 2017 – Jan 2018
Practical Student
Audit Department

o I do filing to separate the document according to section.
o I do observation by looking last year details before start the audit.
o I need to ensure client give all the financial statement.
o Check the opening balance before start the audit.
o Start audit Statement of Profit & Loss and Statement of Financial Position
o Review by Manager
o Draft report
 Prepare report and financial statement (SOPL/SOFP/SOCIE/SOCF)
o Prepare confirmation account
 After approval my manager, sent to client.

Nov 2018 – Today
Account Assistant
Finance Department

o Handling account payable
o Prepare payment voucher or any related ad-hoc payment.
o Make and track payment into system.
o Processing invoice from supplier into the system. Normally purchase of material
relate to production.
o Key in return delivery. Return material from company to supplier
o Vendor reconciliation. To tally our account with supplier account. Can trace any
invoice still not receive during month end.
o Update payment to supplier
o Monthly update of fixed asset schedule and hire purchase schedule.
o General ledger closing
o A few knowledge on account receivable.

WORK EXPERIENCE

June 2018 – Mar 2021
BT Malaysia

• Coached & mentored plus performance management of 8 billing processors, and equip them with the time management, analytical, problem solving & decision making skills in handling complex queries level 1.
• Cooperated with Development Team and External Vendor in system migration and enhancement to support India’s requirement including India GST Implementation, Tax Rate changes, Product & Good Service (GS) Code mapping and E-Invoicing Implementation and system went live with minimal errors.
• Coordinated with system developers and external vendors on providing business inputs and ideas for example reducing time allocation on switching between two billing systems by merging it into one billing system
• Advised and assisted system developers on the country local requirement in order for them to design billing systems that suit business needs.
• Managed to work independently after completing training with the internal AR team on the revenue mapping and reconciliation within 2 weeks.
• Reduced the common reconciliation errors which is data mapping in the AR process by identifying the root cause of the error and ensure the billing inputs are done correctly.
• Succeeded on leading India billing team on the transition process from KL Hub to India Hub via virtual within 2 months.

Nov 2014 – Jun 2018
BT Malaysia

• Managed around 200 request of data entry, debit note and credit note in a timely manner and achieved 99% right at first time.
• Resolved billing issues through negotiation during queries, escalation and billing dispute that received from stakeholders leading to customer satisfaction and successful payment.

Feb 2012 – Oct 2014
Claim Examiner

• Accomplished to complete around 100 claims daily and provide fair assessment thru absolute decision making.
• Openly participate in team meeting, provide ideas and suggestions to ensure client satisfactions, and promotes teamwork.
• Acknowledged as consistent performer in claims department on highest number of claims examined with minimal supervision.

Sep 2010 – Feb 2012
Global Support Executive

• Supported Relationship Manager and Commercial Officer who are located in the United Kingdom in rectifying weak credit proposals and provided recommendation & suggestion for improvement/corrective action plans to meet customer satisfaction.

Dec 2009 – Aug 2010
Customer Service Representative

• Successfully attract potential customer by answered product and service questions also provide suggestion to customer which product that suit with their needs.

Work Experience

Dec 2020 – Present (7 months)
Performance Manager (Southern Region)

1. Owner and facilitator of performance/business review including maintaining, review, analyze and presentation of sales division performance reports, KPI and key business highlights.
2. Support, assess and challenge development of sales initiatives and development of sales team.

May 2019 – Dec 2020 (1 year 7 months)
Senior Finance Executive

1. Led the USA subsidiary’s finance team remotely from Pasir Gudang and Singapore office.
2. Handled full set of accounts and prepared month-end closing reports and analysis.
3. Drafted company policies and procedures for internal audit purpose.
4. Provided guidance and troubleshoot issues faced by USA colleagues.
5. Supports ad-hoc duties for Malaysia & Singapore entities.

March 2018 – April 2019 (1 year)
Senior Financial Analyst

1. Capex month-end close and monthly management reporting for the entire SEA region.
2. Reviewed monthly actual vs budget results, evaluated opportunities in cost reduction/saving and recommendations to the business.
3. Worked through issues and operational challenges with project teams and other stakeholders.
4. Supported the FP&A manager to standardize and streamline month end, reporting & forecasting processes.

July 2017 – March 2018 (9 months)
Cost Controller (Project)

1. Prepared monthly project report on all major on-going projects.
2. Supported the HODs and Project Engineers in reviewing and analysing results.
3. Reviewed timesheet of machine and labour hours.
4. Reviewed and approved projects, Capex and Opex purchase requisitions.

2015 – June 2017 (2 years 6 months)
Cost Controller

1. Supported all 18 departments in managing Capex and Opex spending.
2. Supported all departmental managers in budgeting, reporting and forecasting processes.
3. Involved in cost reduction exercises, improved Capex and Opex budget utilisation and reduced outstanding Capex payments by 70% to meet budget requirement in previous financial year.
4. Reviewed and approved Capex and Opex purchase requisitions.

2011 – 2014 (4 years)
Assistant Accountant

1. Maintained fixed asset register, prepared monthly capex report, budgeting and analysis.
2. Maintained accounts receivables, liaised with cost controllers and project coordinators in reducing payment days; prepared project billing, internal cost transfer and other third party billings.
3. Assisted in the change of accounting system and data migration.
4. Provided troubleshooting & guidance to accounting staff in IFS system (ERP).

2010 – 2011 (1 year)
Accounts Executive

1. Involved in the acquisition audit of a leading oleochemical manufacturing company.
2. Assisted in the implementation of documentation, workflow and change of accounting software of the acquired company and its 3 subsidiaries.
3. Maintained full set of accounts of a palm wax manufacturing company and oversaw 2 account assistants.

2009 – 2010 (1 year)
Audit Assistant

Audited 2 Singapore public-listed companies and its subsidiaries, 1 investment holding MNC company and its subsidiaries, and other SME companies (mainly in shipping and investment holding industry).

2008 – 2009 (1 year)
Tax Assistant

Handled a tax portfolio of more than 50 Singapore companies consisting of various trading, shipping and investment holding companies.

WORK EXPERIENCES

Position:Engineer ( Junior Executive )
Duration:28th August 2017 – present

Duties & Responsibilities:
1.Control production operation and supervise its maintenance activities for smooth operation, quality productivity.
2. Investigate and analyze problems and devise solutions to ensure minimal interruptions of work.
3.In charge for Polymerization section, recovery section and preparation catalyst section.
4.Able to guide and monitor senior and junior technicians to ensure all technicians follow standard operating procedures (SOP) that have been provided.
5.Perform shift routine and production planning startup and shutdown activities.

Work Experience

Lead Engineer
April 2019 to Present

Work Description:
Responsibility:
– Primary task to set up API Q1 quality management system for sub-sea bolts and nuts.
– Reassigned to set up a second manufacturing line in Johor Baru after 3 months confirmed.
– Review the area and factories recommended by agents for suitability.
– Coordinate with agent and government bodies for the necessary documentation and approval and submit for management approval.
– Final selection of factory and area decided, plant and equipment layout prepared for submission for commercial documentation.
– Prepare Quality Manual for Director’ approval.

Staff Engineer -Engineering Manager/QMR
2011 to April 2019

Work Description:
Responsibility:
– Engineering on process improvement, introducing lean six sigma, process flow updating and training the operators and supervisory staff for competency and lead in all audits internal and external.
– Setting up new lines and equipment’s in line with expansion or new process introduction.
– Standardizing plating and coating facility in all subsidiary plants overseas as well as training.
– Customer interface for all technical queries as well as preparing manufacturing process specification to sub-sea Customers prior to production for approval.
– Leading the facility team on its day to day function.
– Lead auditee for all Customers and API audits.
– Lead auditor for Supply Chain Management.
– Leading the Quality sections, setting up the relevant functions with roles and responsibilities, documentation flow and checklist, training and testing material reports review and NDT review and approval.
– Development of automation to reduce manpower and increase productivity.

Manager
2010 to 2011

Responsibility:
– Review the manpower allocation for daily to weekly to maintain sufficient man to man the lines as well as on line training for new manpower with buddy system.
– Daily review with Supervisors on production schedule as well as to on raw material defect or shortages for immediate action plan and highlight to material team accordingly.
– Daily meeting with SMT and Molding Manager on supply as well to highlight on defective parts for replacement and countermeasure.
– Every week twice meeting with Panasonic Engineers on product development and any material revision or change or product end of life.
– Review all line fall out and outgoing defects for the necessary action to be taken to support the line.
– Work closely and follow up on matters raised by the sub con management team with regards to new model trial run, engineering change, material, Quality and Market claim.
– Coordinate with Supervisors on implementation of Lean management in their daily activities

Manager
2009 to 2010

Work Description:
Responsibility:
– Daily meeting with section heads for spray and UV, jigs for spraying, laser and assembly line on the planned schedules and backlogs and recovery plans.
– Daily meeting with molding section with planner on planned schedules and recovery plans for delays, material defects and short supply.
– Daily meeting with General Manager, Project Team, Quality Manager, Planners, Purchasing and Molding Manager to update on schedule progress, material shortages, technical feedback on projects and quality performance and any other matters.
– Weekly meeting with external Customers on new product and Quality issues.
– Work with maintenance and Supervisors in-charge for preventive maintenance on spray booths, equipment’s, clean room facility, spray booth cleaning, laser machine maintenance, jigs and fixtures inventory and maintenance.
– Inventory of spare parts and purchase parts for spray and laser section.
– Work with sales team and quotation for new products and consumable items trial run (paint)
– Jigs and fixtures design for spray and laser section to improve on productivity and efficiency.
– Working with maintenance engineer on local government regulatory for compliance.

Assistant Production Manager – Manager
2005 to 2008

Work Description:
-To work with HP product engineer to manage and run a box build assembly from design stage to full assembly manufacturing line for export to directly to distribution centers overseas.
-Appointed to Manager the secondary process of spray facility (clean room robotic and spindle line), laser and pad printing and assembly line for printer parts for final assembly by end Customers.
-Total manpower managed 1000 operators with 1 assistant manager, 8 engineers, 6 Supervisors and 12 leaders to run the lines with foreign and local staff.
-Monthly KPI presentation on the performance of the spray painting and assembly line for efficiency and tonnage output, quality issues and action taken, improvements done and effectiveness, proposal for investment to improve or CAPEX if any, manpower status and material issues for support and help.
-Prepare yearly budget and work plan for the department.
– Lead in project management on new products implementation.
– Lead in safe working environment and meeting all legal authorities’ standards.
– Comprehensive knowledge in packaging test and design and approval.
– Conduct internal training for process compliance and audits.

Executive – Superintendent
1998 to 2001

Work Description:
Total workforce of 1200 operators and supporting staff managed to meet daily schedule and on time delivery.
Daily review with line Supervisors, leaders and planner on the schedule 3 days in planning and material support team on readiness, technical team on jigs ,fixtures, stencil and feeders and special fixtures preparation.
Daily meeting with supporting staff on previous performance and highlight key issues on production output, defects and material shortages as well as engineering change notice.
Weekly meeting with finance and sales team on the performance of the projects currently running on the Profit and Loss status.
Supplier auditing team on outsourcing for extra capacity possibilities.
Internal auditor for quality management system compliance.
Lead coordinator in NPI projects with team to execute customers’ projects from design to mass run. Daily meeting with General Manager on schedule, delivery, new projects, inventory and manpower status with rest of management and supporting team.
Implement jigs and fixtures to reduce manpower and mistakes from human error in judgment and wastage.
Conduct on job training for technician and supervisors to ensure smooth and uninterrupted schedule compliance.
Weekly operator training to upgrade method of doing work correctly with fewer mistakes. Implemented kitting system with sub store to prepare parts and feeders offline to reduce model change over time.

Engineer – Senior Engineer
1995 to 1998

Work Description:
Work with Philip engineering counterpart on new product introduction and any engineering change note.
Prepare weekly spare part inventory to submit to Philips for replenishment.
Conduct SPC on chemical used for daily every shift twice and compile the data for weekly operation meeting review.
Set up new lines for new models ramp up in production.
Work instruction documentation preparation.
Operator training on uses age of testing jigs.
Weekly operation meeting with Philips Engineer and liaison Manager.
Quality Management Representative in ISO certification and maintenance of the system.
Conduct internal and external audit and management review.

Production Assistant – Asst. Manager
1986 to 1994

Work Description:
Production Assistant in manufacturing planning of aluminum final products for local market distribution.
In 2 years was appointed as Engineer in planning as well as looking after operations from casting aluminum coils, cold mill, annealing process, slitting process , cut to length , roll forming , foil mill and packing.
Promoted to Assistant Manager and together with 2 other Managers was appointed as shift in charge looking after the total operation for 6 months.
Work with Quality section on product improvement on coils for manufacturing kitchen sinks as well as circle’s for end product of pots and pans.
Work with the maintenance department on periodic maintenance schedules for the respective equipment’s as well as spare part control management.
Reassigned to work with Sales Manager to attend Customer on new products, delivery schedule as well as on Customer complaints.
Monthly meeting with Management on performance and output of various sections, customer complaints and action taken and improvements done.
Key personal in ISO implementation and documentation. Audit team member internal as well as supplier.

Work Experience

2020-Now
Costing Specialist-Section head

• Develop and analyze financial data (improve the data analysis from time to time)
• Evaluate standard costs and investigate variances with actual costs
• Prepare detailed reports, both periodically and ad-hoc
• Help management make important decisions based on costs and benefits (e.g. investments, market growth, pricing changes)
• Create and manage budgets, and monitor spending
• Monitor changes in processes or methods to calculate effects on overall costs
• Analyze and evaluate the material cost, process cost, maintenance cost, subcon process cost, for existing and new products
• Forecast and analyze costs of processes, labor and inventory
• Suggest cost-reducing or profitable solutions

others jobs (purchasing & production system control)
• Ensures the timely delivery of quality products at the lowest possible cost
• Participates in the selection of suppliers based on a criteria
• Conducts a comparative analysis on supplier prices
• Reviews and evaluates the performance of the suppliers
• Processes the necessary clearance documents
• Ensures the proper management of procurement department operations in the absence of the Head
• of department
• Carries out all necessary procurement activities
• Ensures the proper processing of assigned customer orders
• Verifies quantification of orders
• Verifies that the required order is within the agreed budget
• Work with planner in material planning and analysis to reduce inventory level.
• Plan, schedule and monitor material movement in production cycle to ensure continuous operations.
• Track material shortages and provide immediate resolution.

2019-2020
Commercial Operation executive (costing)

• Understand deeply for history background of land, building of company before make costing
• Good in making detail table for cost sharing table
• Analyze the cost sharing of land & building among all the tenants.
• Using 4w1h report to analyze any arising matter of costing.
• Determine and calculate formulas for fixed and variable costs, such as rent, insurance, and monthly purchases
• Planning, monitoring and coordinating costing Activities.
• Accumulating the AR Monthly Report & analyze the expenses against the budget for variances and justification
• Establishing costing template and ensure usage of appropriate templates.
• Attend Company’s Audit, as and when needed.
• Analyze company yearly budget and recommend cost-effective improvements
• Determine the costs and efficiency of company purchasing activities

Admin, purchasing, maintenances & project
• Purchasing & Disposal Item for ICM
• Responsible to purchase Fixed Asset, stationeries, office consumable items and all periodical services for ICM including preparation of PO to safe keeping of all records.
• Continuously sourcing for reliable vendors to so as to get immediately services and
• from vendors as & when needed.
• Plan periodical schedule for maintenance service for Assets, Utilities & Facilities of Complex.
• Prepare Progress Report and Problem Solving Solution & Propose to superior

2014-2019
Senior Costing & Process Improvement Officer

• Maintaining standard costs of raw materials, packaging, machines and finished goods
• Conducting analysis of all costs and ensure all costs are identified and recorded accurately
• Developing and maintaining accurate costing systems in relation to labour, production methods and material supply
• Play an active role in costing new products
• Partnering with the business to determine and implement process improvements
• Educating the operational and production teams on the management of costs
• Understand operational and production software to ensure that costs are recorded accurately
• Assist Assistant Factory Manager to review and control operational data (From raw material to warehouse) as refer below:

o Production (Planner part)
 Mentor the production planner to ensure the order planned smoothly
 Update and remind planner for any order closer to the uploading date

o Purchasing
 Create efficient excel database for better buying process (Estimate Raw Material)
 Understand the full manage and control of buying process

o Warehouse
 Review the data and analyze the condition of stock level
 Understand the control of inventory management

Work Experience

Aug 2020 – Jun 2021 (11 months)
Account Assistant Manager

– Handling Mesti / Halal / MPOB document and all related government license
– Handling payroll and all related human resources dept document
– Responsibility in manage manpower performance , interview , issue and promotion
– Full set account
– Liaise with bankers, auditors, tax agents & government officers
– Office overall manage and document support

Aug 2018 – Jul 2020 (2 years)
Purchasing Assistant Manager

1) Obtains requirements by verifying, preparing, and forwarding purchase orders; verifies receipt of items; authorizes payment.
2) Handing logistic dept as sea , air & transport courier
3) Keeps information accessible by sorting and filing documents.
4) Accomplishes purchasing and organization mission by completing related results as needed.
5) 4 kinds of nature working range as beauty clinic , f&b factory , cosmetic factory & beauty saloon.
6) Experience in communicating with foreign transactions
7) Handling all the qc problem & reject item compensation

May 2017 – Jul 2018 (1 year 3 months)
Account Executive Assistant

1) Handle full set account of manufacturing
2) Knowledge of import & export
3) Oversea Banking & information
4) Knowledge of GST
5) Handle year end audit and sumbition LHDN
6) provides financial information to management by researching and analyzing accounting data; preparing reports to director.

Nov 2016 – Apr 2017 (6 months)
General Accounting Clerk

1) Maintains historical records by microfilming and filing documents.
2) Accomplishes accounting and organization mission by completing related results as needed.
3) Reconciles processed work by verifying entries and comparing system reports to balances.

Apr 2015 – Nov 2016 (1 year 8 months)
Accounts Administrator

1) Accounting/financial administration including accounts payable, payroll administration,management of all bank accounts, bank reconciliation, vendor bills, journal entries, general
2) To ensure the well-functioning of the administration of the Business such as, Logistics, Accounting, HR, Accounts Payable, Accounts Receivable and Purchasing, as well as all the administrative tasks the office requires.
3) Financial responsibilities included data entry into Admin Plus (administrative software), tuition invoicing and tuition payments receipts, data entry into Quickbooks (accounting software), monthly reconciliation of administrative and accounting software, bookkeeping, and the monitoring of three bank accounts

Sep 2013 – Jan 2015 (1 year 5 months)
Sales Associate

1) Responsible for greeting customers, supervising sales associates activity, providing on-going training for sales associates to improve sales skills, appraising vehicles, following up with customers to ensure satisfaction
2) Use suggestive selling techniques to increase sales and speaking English to serve multiple country customers
3) Assist in all stores administrative tasks and ordering ,managing and taking out our stores.

Feb 2012 – Jul 2013 (1 year 6 months)
Sales & Marketing Assistant

1) Organise the display of merchandise and occasionally opening / closing stock.
2) Assist customers with choices by providing them with information about products.

Nov 2010 – Jan 2012 (1 year 3 months)
Waitres

1) Provide an excellent service to the guests with warm smile,know the menu and the guests special needs and diets,follow the company standards and rules,work as a team with other waiters and assistant waiters.
2) Check products for quality and solve any problem and cooperate with all serving and kitchen staff.
3) Follow up relevant health department rules/regulations and all customer service guidelines.

WORK EXPERIENCE

January 2018 – Present
Sales Team Leader

• Assist team members in achieving sales target set by management
• Responsible for leading the high performance team in growing sales, providing direction, and
guidance in moving team towards achievement of targets
• Recruiting and training new sales staff, assigning specific task to other sales staff and motivating sales staff
• Solving customer complains and answering customers question
• Understand customer needs and maintaining positive customer relations
• Creating an atmosphere of healthy competition among the staff
• Work with sales team when closing sales

February 2016 – December 2017
Sales Executive

• Present, promote, demonstrate and sell vending machines at trade shows and events
• Ascertain which trade shows and events would benefits company
• Answer questions about products to the customers or visitors
• Acheive agreed sales target given by the company
• Learn consultative sales skills and technique to identify opportunities, outcome objections and
close sales
• Generate business through company leads and referral
• Maintained professional followed up system to the clients that encourage repeat and referral business

November 2011 – February 2016
Sales Representative

• Sells burglar, fire, and medical emergency alarm systems and security monitoring services to residential and
business premises
• Close sale to meet sales plan objectives
• Examines customer’s home or business and analyzes customer’s requirements to
recommend security system to meet customer’s needs
• Develop new account and maintaining current customer needs
• Represent the company at trade exhibition to new or existing customers and responsible in after sales service
• Work with other sales, technical, engineer and other departments to meet customer needs

March 2010 – October 2011
Sales Assistant

• Responsible for selling electronic gadgets to walk in customer
• Explaining the specification and features of product
• Carry a monthly sales target and goes out and hunt for new sale
• Responsible for monitoring and recording inventory and stock levels
• Recommend, select, and help customer’s needs and desires
• Processes payments by totaling purchases

January 2009 – February 2010
Telemarketing Executive Campaign

• Contact potential or existing customers to inform them about a product or service using script
• Answer customer’s question about the products or the company
• Ask questions to understand what is customer requirements and close the sale
• Enter and update customer information in the database
• Keep records of calls and sales note for useful information
• Achieve month to month sales target given by the company

WORKING EXPERIENCE

1993 ~ 2016
Position: Supervisor

Feb 2015 ~ July 2015
Position: HSE Manager

July 2015 ~ till now
Position : Production Manager

Position : Production Supervisor
• Ensure all production workers and management staff using PPE while entering the production plant ( HSE ).
• Ensure clean and safe working environment as 5S requirement.
• Ensure to meet the department KPI ( HSE, Productivity, Quality, Services, Conversion cost, budget )
• Ensure Operational Maintenance is carried out periodically.
• Ensure product quality consistency by adhering to shop order and process parameter.
• Ensuring the implementation of FIFO rules by operator/team leader in related department/section.
• Determine consumable inventory quantity is sufficient for needs and ordering more materials as need.
• Plan for shift arrangement and overtime.
• Provide advice, motivation and counselling to operators on issue such as performance and absenteeism.
• Responsible in providing adequate training to operators.
• Inform Process Engineer/Technical in any irregularity in production process.
• To maintain kg/man/hour by monitoring the steps of process, setting processing parameters and observing control points and equipment.

Position : Production Manager
• Ensuring that health and safety regulations are met through proper operating procedures and compliance ( HSE ).
• Ensure financial budgets are followed.
• Determine quality control standards are fulfilled with FTG (first time good).
• Supervising the work of junior staff and subordinates to ensure compliance to production process procedures.
• Constantly monitor raw material availability (RM ETA), Process Order milestone tracking and update FG completion (ATP) for AMS.
• Production planning is readily available, assess and organize production schedules based on resource availability and requirements.
• Overseeing overall production processes, re-negotiating timescales or schedules as necessary.
• Work closely with Maintenance Manager to organize the repair and routine maintenance of production equipment in compliance to ISO standards.
• Participate in S&OP meeting with Planning, Technical, AMS and other supporting team to highlight new or current issue with our schedule and update.
• Implement continuous improvement initiatives and methodology to improve yield, quality and lower production cost. Update related work instruction, routing and other documents as required.
• All additional tasks as assigned by Plant Manager.

PROFESSIONAL EXPERIENCE

2011 – 2020
Project Engineer and Safety Supervisor

To manage technical project and safety procedure to the aircraft simulator including upgrade,
modification, maintenance and training. Assist and documentation and manage for DCA
approval. Lead a group of technical team to complete any project including technical upgrade,
evaluation and data gathering to make sure the simulator is constantly updated with latest
technology for training. Execute a safety project by implementing safety procedure and
precaution at work.

● Present a project progress report to the Technical Manager
● Perform Project Work Plan & Mobilization Plan for manpower resources for each
project.
● Analyze the customer requirement and civil aviation law.
● Review and examining the schematic and electronic spec to make sure system
accuracy.
● Review and interpret engineering data and make any necessary adjustment.
● Monitor and assist the technical team on the upgrade of the software or mechanical.
● Communicate with the CAE headquarters in Canada on the progress of the project.
● Communicate with customer for any feedback and concern.
● Liaising with the vendor to manufacture parts for the mechanical and electronic
upgrade.
● Negotiate with the Department of civil aviation for a official approval before handling
the completed project to the customer.
● Maintain a qualification data documentation on weekly basis for the simulator DCA
approval.
● Implement an equipment safety check before performing work
● Performed accident and risk assessment on the work process.
● Implemented safety protocol given by the safety officer.
● Assist with the procurement process of the safety equipment.

2007 – 2010
Project Engineer

Responsible to manage a project for NPI ( New product Introduction ) into the manufacturing
line. Skill including project management , manufacturing and quality control are implemented
at work.

● Lead group of engineer to introduction of new product to the market
● Conduct feasibility studies on the new product design to adapt to the market and the
manufacturing process.
● Communicate with various key-stakeholders to discuss on project progress
● Coordinate technician to successfully achieve project timeline with good result
● communicate with the marketing team and the customer to further improve the
product quality and fulfill the customer specific spec needs.
● Study the manufacturing process to increase the yield of the new product and reduce
cost.
● Give idea on the manufacturing improvement including process and failure criteria to
increase yield.
● negotiate with the quality department on the expected quality and how to improve
product and manufacturing quality.
● Report to the director on the success product that managed to have high order from
customer.
● Calibrate with team in Germany of the project status and the technology upgrade to
the product to increase quality.
● Control the quality criteria to meet the market and customer criteria (QA/QC) through
creating and defining reject (failure catalog).

2006 -2007
Analog Circuit Designer and Tester

● Involve of the semiconductor circuit design using cadence virtuoso software
● Involve in development of the MVR semiconductor layout design before send out for
fabrication.

WORKING EXPERIENCE

May 2020 – Sept 2020
Position : Promoter

24 Feb 2020 – 17 Mar 2020
Position : Audit Assistant

Jul 2019 – Aug 2019
Position : Assistant Accountant

Jan 2019 – Feb 2019
Position : Rider

Jan 2015 – June 2015
Position : Waiter

WORKING BACKGROUND

JULY 2020 – PRESENT
Assistant Manager, Project

Experience:
– Prepares Township Development Plan
– Prepares Overall Launch Plan
– Assist Senior Manager in preparing Presentation/paper for matters that involves State/Local Authorities Consent/Approval
– Prepares Business Case for internal Management approvals
– Prepares Approval Papers for Land Purchase
– Involves in dealing with Potential Investors/JV Partners locally and internationally
– Lead in coordination with Consultants for Building Works – Assist Senior Manager in ensuring
– Preparation of Detail KM Planning & Building
– Preparation of Master Layout Plan for KM Submission
– Liaising with JPS, IWK, TNB, SAJ, JKR
– Preparation of Development Budgetary and Feasibility Study
– Handling Local Authorities request & comments

JULY 2017 – JUNE 2020
Senior Development Executive

Experience:
– Prepares Township Development Plan
– Prepares Overall Launch Plan
– Assist Senior Manager in preparing Presentation/paper for matters that involves State/Local Authorities Consent/Approval
– Prepares Business Case for internal Management approvals
– Prepares Approval Papers for Land Purchase
– Involves in dealing with Potential Investors/JV Partners locally and internationally
– Lead in coordination with Consultants for Building Works – Assist Senior Manager in ensuring
– Preparation of Detail KM Planning & Building
– Preparation of Master Layout Plan for KM Submission
– Liaising with JPS, IWK, TNB, SAJ, JKR
– Preparation of Development Budgetary and Feasibility Study
– Handling Local Authorities request & comments

JANUARY 2014 – JUNE 2017
Development Executive

Experience:
– Preparation of Change in Zoning Plan
– Preparation of Master Layout Plan for KM Submission
– Liaising with JPS, IWK, TNB, SAJ, JKR
– Preparation of Development Budgetary and Feasibility Study
– Handling in compliance of Local Authority

JULY 2013 – DECEMBER 2013
Development Executive Apprentice

WORKING EXPERIENCES

Project Engineer
April 2019 – Present

Work Description:
1. Performed daily communication and coordination with multiple field and office personnel, sub-contractors, suppliers, vendors, design staff and clientele to ensure construction activity execution and completion.
2. Responsible for making decision during coordinating design and drafting between Electrical, Structural, Mechanical and Civil Consultant and have meeting.
3. Assuring the safety of employees and individuals living or working near the job site.
4. Monitor and manage project team to ensure project delivery within allotted budget and timelines.

Site Engineer
March 2018 – March 2019

Work Description:
1. Schedule the production rate with the available machines in site.
2. Check the soil report and follow up the drilling to make sure of the efficiency and accuracy of the foundation.
3. Schedule the materials manufacturing as per the site requirement.
4. Monitor the material quantity theoretically and actual.
5. Issues report, RFI, IR and third-party test schedules.
6. Organize the site working teams to reach maximum production with high quality.
7. Follow up with maintenance teams to keep the equipment in good condition. Report back and discuss the operation with the seniors to achieve a successful project.

Technical Assistant
Sept 2013 – Aug 2014

Work Description:
1. Preparing infrastructure plan and documents related for endorsement.
2. Meeting with customers about design and the specifications.
3. Doing site visit: ensuring that the construction is in accordance with the designated plan and requirement.

WORKING EXPERIENCE

1. ADVOCATE & SOLICITOR – (APRIL 2006 TILL 31 DECEMBER 20O7)

Job Scope:
Handle and manage litigation matter on the recovery process such as bankruptcy, winding up etc.

1. DESIGNATION : LEGAL EXECUTIVE – (2 JANUARY 2008 TILL 31 DECEMBER 2011)

Job Scope:
a) draft and review any legal documents, agreements and/or contracts whether standard and non-standard involving the Group of Companies.
b) review the standard and non-standard legal documents, agreements and/or contracts prepared by the lawyers representing the other counterparts in any dealings with the Group of Companies.

2. DESIGNATION : SENIOR LEGAL EXECUTIVE – (1 JANUARY 2012 TILL 31 DECEMBER 2013)

Job Scope:
a) draft and review any legal documents, agreements and/or contracts whether standard and non-standard involving the Group of Companies.
b) review standard and non-standard legal documents, agreements and/or contracts prepared by the lawyers representing the other counterparts in any dealings with the Group of Companies.

3. DESIGNATION : DEPUTY MANAGER – (1 JANUARY 2014 TILL 30 JUNE 2016)

Job Scope:
a) peruse and offer legal advice including but not limited on investment opportunities such as joint ventures, venture capital, technical know-how and transfer technology, management agreements, financings, supply and procurement involving the Group of Companies.

b) represent the Group of Companies in negotiations and finalization prior to the execution of legal documents, agreements and/or contracts between the Group of Companies and other counterparts.

c) ensure strict compliance of the Group of Companies of any prevailing laws of Malaysia/ Investment Countries

d) table and present to the Agreement Committee any legal documents, agreements and/or contracts for the Committee’s approval before execution of the same by the Group of Companies.

e) supervise the smooth running and administration of the Department, to keep proper filing of legal cases involving the Group of Companies.

4. DESIGNATION : MANAGER – ( 1 JULY 2016 – 15 MARCH 2019 )

Job Scope:
a) Leadership role
• Provide leadership and ensure efficient and effective management of staff and resources in the Legal Department.

b) Legal risk
• Review, provide and draft legal advice contracts, agreements involving Commercial, Financing and Conveyancing matters
• Liaise with relevant departments to ensure that where legal risks have been identified,appropriate courses of action have been taken.
• Provide legal protection and risk management advice to management.
• Provide and interpret legal information and disseminate appropriate legal requirements to staff in the Group Legal Department.

c) Policy development
• Review and advice management on legal implications of internal policies and procedures.
• Review and provide and draft and internal policies and ensure that they are in compliance with all statutory or legal requirements.

d) Regulatory compliance
• Formulate compliance check-lists to be used for the purpose of ensuring that all information required is provided accordingly.
• Continuously monitor compliance with statutory obligations and advise management accordingly.

e) Contract negotiation
• Review all contracts or any other documentation where the Group of companies have committed and assess legal implications that need to be brought to the management’s attention/decision/approval.
• Prepare, review and modify contractual instruments to assist and support various business activities.
• Negotiate, review and draft documentation for business transactions and prepare and advise on the necessary checklist to be adopted to ensure information is submitted on time.

f) Administrative duties
• Provide continuous leadership, supervision, training and development of department staff ensuring an effective and motivated team.

5. DESIGNATION : MANAGER – ( 15 MARCH 2019 till todate)

Job Scope:
• attends Board Committees Meeting. Issue notices of meeting, compilation and circulation of papers, release decision summaries and draft of minutes of meetings.
• Assists the Company Secretaries in attending to general secretarial works including preparation, compilation and circulation of papers .
• attends Committees Meeting. Issue notices of meeting, compilation and circulation of papers, release decision summaries and minutes of meetings.
• Keeps abreast with developments in requirements for best corporate governances practices and carry out other general secretarial functions.

EXPERIENCE

LEGAL ASSISTANT
(NOVEMBER 2020-APRIL 2021)

Civil Litigation
 Area of practices: Employment and Labour law, Banking
Litigation in relation to debt recovery and execution of
judgment, General Litigation such as claims in contract,
monetary claim and interlocutory application
 Prepared for trials by conducting legal research, drafting
pleadings and submission
 Reviewed case files and reported case progress to clients

PARALEGAL
(SEPTEMBER 2020-OCTOBER 2020)

Civil Litigation
 Create highly research and articulate legal paperwork
 Coordinated confidential records, processes and cause
papers throughout legal proceedings

Conveyancing
 Attending to correspondence with clients, bank and
developer

CHAMBERING
(JULY 2019- MAY 2020)

Civil Litigation
 Facilitating lawyer with the preparation of submissions’ bundle, case management and trials
 Provide legal opinion and communicated with clients regarding progress of the case and procedural issues
 Appeared before Magistrate for case management and attended execution of judgment such as Warrant of Arrest, Writ Seizure and Sale and Vacant Possession

Conveyancing
 Prepared and attended to legal documents such as :
– Developer Project (Sale and Purchase Agreement & Loan Documentation)
– Perfection of Transfer and Charge
– Discharge of Charge
 Facilitating lawyer in drafting agreement

LEGAL ATTACHMENT
(MAC 2017-APRIL 2017)

 Facilitating lawyer with legal research on civil litigation
 Exposed to the nature and procedure of conveyancing

PERSONAL ASSISTANT
(JANUARY 2012-APRIL 2012)

 Maintain company files and records to ensure it remain updated
 In charge with the office management and organization processes
 Plan and book travel arrangement and venues for company events

WORKING EXPERIENCE

Training as Housekeeping Attendant
September 2014 – December 2014

Training as Housekeeping Attendant & Food & Beverage Service
September 2015 – January 2016

Training as Banquet Service & Guest Service Agent (GSA)
June 2016 – September 2016

Event Coordinator
October 2016 – January 2019.

Promoted to Event Executive
February 2019 – Now.

– Involved in achieving sales target every years,
completing main task, initiatively do more and while
also helping colleagues finishing their task.

EMPLOYMENT HISTORY

Assistant Engineer( section head ) Assembly dept.
Jan 2009 – Till Now

Work Description :
-Responsible to maintain, install, test & connect electrical system
-Responsible for preventive maintenances, inspecting & locating problem
-Responsible for maintaining and troubleshooting roofing
-Responsible for selecting, maintaining and using hand and power tools.
-Responsible to checking and inspecting product for customer

TECHNICIAN LEADER SMT
March 1999 – Dec 2008

Work Description :
-Take of all line SMT
-Responsible to take care trouble shoot machine down on SMT equipment
-Responsible to take care output, yield and down time line SMT
-Responsible to control Attrition with spec (0.1% per shift)
-Responsible to take care line balancing and recycle time improvement
-Responsible to take care all line quality improvement
-Responsible to do preventive maintenance
-Responsible daily report machine performance, output line SMT, yield by model to SMT engineer

PROFESSIONAL EXPERIENCE

Sep 2013 – SEP 2020
General Manager

Job Descriptions
i. Assists in overall management and operations of any assigned projects towards meeting the Company’s goal and objectives
ii. Develop and oversee budgets, plans and programmes to ensure optimum utilization of available equipment, space, facility, labour force and other resources
iii. Assists COO to set up the management structure for various projects undertaken by the Company with clear procedures on communication, responsibilities of all parties concerned in respect of administration
iv. Assists in establishment of the Company’s policies, planning and organizing, review and monitor performance of personnel, resources and contract works, recommend and implement corrective action, if necessary
v. Assists in business development by develop strategies for enhancing the image and reputation of the Company and solicit business opportunities
vi. Assists in the implementation and practice of Total Quality Management (TQM) concept and propagate this concept to all levels of staff as well as setting quality standards in meeting quality requirements of Clients, both internally and externally
vii. Provide positive leadership, supervise, training control and motivate subordinates and provide guidance and technical advice to project team to ensure performance objectives are realized while managing all resources within expenses to revenue guidelines
viii. Assists COO to minimize risk exposure of the Company and ensure that sufficient coverage of insurance is secured for the office, branches, site offices and project undertake by the Company
ix. To carry out any duties as and when instructed by the Management from time to time

Oct 2012 – August 2013
Senior Project Manager

Job Description
i. Setting up specific, measurable, attainable, relevant and time bound project plan
ii. Review and verify project deliverables prepared by participating teams including sign off and approve gap list
iii. Ensure project documents are complete, up to date and shared by project team
iv. Apply systematic project implementation methodology and enforces project standard
v. Provide timely and effective project reporting to higher management

May 2011 – Aug 2012
Piping Supervisor

July 2010 – Apr 2011
Piping Superintendent

June 2009 – June 2010
Mechanical & Piping Superintendent

December 2008 – May 2009
Project Manager

Job Description
i. Setting up project documentation and filling systems
ii. Attend and participate in project and corporate meeting as needed
iii. Assists with site mobilization and demobilization activities
iv. Assists with subcontract bid process and prepare detailed scope of works documents for Supplier
v. Preparing project schedule and progress monitoring
vi. Assists with the development and implementation of the Project Execution Plan, Quality Assurance Plan, Safety & Health Plan, Subcontracting Plan, Project Staffing Plan, Organization Plan, Procurement Plan

April 2008 – November 2008
Testing Inspector/Coordinator

May 2007 – February 2008
Piping Supervisor

November 2005 – June 2006
Project Manager

Job Description
i. Setting up project documentation and filling systems
ii. Attend and participate in project and corporate meeting as needed
iii. Assists with site mobilization and demobilization activities
iv. Assists with subcontract bid process and prepare detailed scope of works documents for Supplier or Sun Contractor
v. Preparing project schedule and progress monitoring
vi. Assists with the development and implementation of the Project Execution Plan, Quality Assurance Plan, Safety & Health Plan, Subcontracting Plan, Project Staffing Plan, Organization Plan, Procurement Plan

September 2004 – August 2005
Structural Superintendent

May 2003 – August 2004
Structural Supervisor

June 1997 – March 2003
Fabrication Supervisor

Experience

Production Engineer

 Production planner
 In my role as a production engineer, I lead 4 supervisors and coordinate the production processes in daily basis.
 I will make sure the product will be done on time and ensure that no fail delivery.
 Ensure the correct D.O to be send to the correct customer.
 Must deliver on time.
 Manpower arrangement at the loading bay during loading split into few teams so that can fasten the loading deliveries.
 Updating quantities into Autocount system.

Experience

Sep 2019 – Present
(1 years 9 months) Senior Production Manager

– Responsible for production, former and plant maintenance.
– To monitor supervisor, leader, online QC and operator operate according SOP.
– Provide competency training, plan and matrix for the subordinates.
– Ensure output quantity and quality meet standards.
– Planning shift, manpower allocation and assessment of worker capability.
– Process improvements and 5S activity in respective area, and implement GMP to ensure workers work with productivity and efficiently.
– Problem solving on daily activity and ad-hoc issue
– Ensure documentation, records and specification meeting customer specifications.
– Liaise with compounding, QA, packing and others departments for daily operation.
– Control discipline and headcount of departments.
– Plan chemical consumption and production schedule.
– Plan and control former arrangements.
– Plan and implement preventive maintenance.
– Strive to support, encourage and achieve or better company objectives and KPIs.
– Others duties assigned.

Jan 2014 – Jul 2019
(5 years 6 months) Senior Production & Engineering Manager

. Plan and ensure utilization of manpower, plant facilities and machines to achieve
production output and materials in sufficient quantity for use during production.

. Machine Operation checklist verification and assist in preventive maintenance.

. Analyze and resolve work problems or assist workers in solving work problem to
reduce the production related problems and delays.

. Control finished good quality and ensure delivery to customers in satisfactory conditions.

. All related functions will be considered self-responsibilities to ensure in control.

. Responsible for production planning, process and maintenance program

to ensure timely delivery to fullfill customer requirement.

. Responsible for optimum utilization of manpower and materials.

. To monitor and improve production processess, identify problems and
take appropriate action for correction and prevention.

. To commit to, implement & maintain the company’s safety & quality programs.

. Establish a good storage system for raw material and finished goods.

. Ensure that all factory activities are performed in the most effective and efficient manner,
set target for the members and provide necessary coaching to further optimize performance.

Jan 2011 – Oct 2014
(3 years 9 months) Production Manager

*Overseeing the production process

*Ensure manufacturing operations are running effectively in the areas of safety, quality, efficiency/productivity, cost, and team member morale.

*Conduct daily manufacturing production area audits to ensure procedures for safety, quality, equipment, and training are being followed and all aspects of manufacturing are effective including correcting sub-standards.

*Foreseeing potential problems before they happen. Implement short and long term corrective actions for manufacturing problems.

*Monitor daily build sheets and analyze efficiency rates and downtime to ensure customer requirements are being met.

*Coordinate and maintain standardization of processes/methods and one piece flow in Just in Time (JIT) production system.

*Assist in identification of manufacturing problems and eliminate waste.

*Implement, monitor, and maintain a clean, organized department through 5S activity.

*Support development and management of annual plan, budget, and Key Performance Indicators (KPI), operating efficiency, and cost control.

*Assists Production Manager in developing, planning, and maintaining the budget including making adjustments to achieve targets.

*Assist with generation and report out of weekly/monthly reports with targets.

*Participates in management discussions and planning sessions to help formulate cost reduction, product improvement, and problem solving activities, and supports presentation of operational performance daily/weekly.

*Liaising among different departments

*Working with production manager to uphold and implement goals

*Supervising and motivating a team of workers

*Identifying training needs, and ensuring proper training is provided

Jan 2008 – Jan 2011
(3 years) Senior Production Engineer

*Develop and prioritize tactical plans to assure achievement of production goals.

*To monitor and oversee production activities and ensure it is conducted according to plan to meet
production objectives.

*Plan, prepare and analyze monthly production report.

*Participate/ lead continuous improvement project relating to manufacturing processes or product quality.

*Initiate and develop standard operating procedures and process flows for the entire production process.

*To act as liaison between division assistant manager/ manager and first line supervisor.

*Collaborate with engineering members with regards to product tooling and design to ensure efficient production.

*Assure competency and continuity of supervisor and specialized personnel are fully capable of achieving management and production objectives through training and motivation.

*Understand and implement quality control techniques.

*Undertake trial production of new material, evaluate new material and prepare evaluation report.

*Designing of jig and fixture for new projects.

*Automation of production process.

* Provides drafting and implementing process controls and reports.

*Co-ordinate and implement Cost improvement through time study and work study, method improvement, work station re-layout, etc.

*Involve in generate monthly KPI report.

2003 – 2008
(5 years) Production Engineer

*Performs Functional test and qualification reliability test

*Provides product documentation, including a list of spec & manual checklist

*Provides the sourcing and qualifying of new components,including coordination with supplier on tool matters

*Provide field service and production support as directed by assistant manager or manager

*Provides technical support related to products including engineering support for production,trial runs and field service quality matters

*Maintains the good order of process equipments n tools,both assets and consumable tools,including 5s of the test lab

*Carry out work in accordance to the approved development process flow and SOP

*Assists the assistant manager in duties as assigned

*To carry out any other duties as directed by the company

*Able to read mechanical drawing and circiut diagram,layout

* Support New Product Introduction activity, including design, FA, and test runs

* Provides drafting and implementing process controls and reports

* Investigate and implement process improvements

* Assist HoD in planning and executing an effective production plan

* Involved in implementing new processes & technologies

*3 Years experiance hands on in injection moulding machine

Jan 2000 – Jan 2003
(3 years) Production Officer

* Assisting the Maintenance Engineer in production,facility and ME operation

* Feedback of line and QC issue to Maintenance Engineer

* To co-ordinate with other Department on quality issue

* To prepare mould,plug and setting before production running

* To assist in manufacturing process layout planning and its implementation

* To provide technical support to other department

*Maintain production schedules and supervise the production operations in the line or area allocated.

*Interface with quality control, engineering and other departments as required in the course of conducting daily assignment.

*Recommend measured to improved productions methods, equipment performance and quality of product.

*Analyze and resolve work problems or assists workers in solving work problems by reviewing yield data.

*Initiate, recommend, investigate, trouble-shoot and provide solutions and action to prevent the occurrence of any non-conformities relating to the products, process and quality system.

*Assist Maintenance Engineer on miscellaneous issues

Experience

Jan 2020 – Present
(1 year 4 months)
Senior Project and Technical Consultant

Major task
1. Managing project and operations based on KPI given.
2. Project management

Jan 2019 – Jan 2020
(1 year 1 month)
Production Manager

Deeply involve in chocolate and candy processing. Functional task including:
1. Lead the department to achieve given KPIs
2. Coach and guide the team on day to day operation issues.
3. Assist Plant Lead to achieve given KPI for the site.
4. Liase with external parties esp at regional level for production related matters.

Jan 2010 – Dec 2018
(9 years)
Line Manager

RESPONSIBILITIES:
•Take the lead role in ensuring a full compliance of standards.
•Work closely with the support services, to ensure that product
implementation schedules are met.
•Engage,equip & lead the Culinary Process prod. team with appropriate training, tools, and
strategy to meet the dept.KPIs .
•Coach the team in IR related issue.
•Lead the TPM plan by leading the PM work group in the plant by Diagnose & Resolve
Equipment Breakdown problems through various methodology;
Works with Eng dept for Kaizen on prod. equipment to achieve cost, quality or safety
improvement.
•Establish Strategy & Procedure for new equipment installation, commissioning and on-going
maintenance .
•Work with Supply Chain and logistics dept. to ensure all goods produced are ready for transit
with proper documentations.

Dec 2002 – Dec 2009
(7 years 1 month)
Production Executive

RESPONSIBILITIES:
•Work closely with the support services, utilize relationships to ensure
that product implementation schedules are met.
•Engage, equip, and lead the Process production team with appropriate training,
tools, and strategy to meet the departmental KPIs and factory KPIs.
•Providing coaching to the team during troubleshooting.

Dec 1999 – Dec 2002
(3 years 1 month)
Production Executive

-Managing 28 operators, 3 shift supervisor and 1 senior supervisor. Report to
Manufacturing Manager.
-Manage / monitor / supervise production in solid manufacturing area ( tablets
and powder processing).
-To provide technical solution on day to day operations.
-Deeply involve in production manpower planning, monthly overtime review and
execution of production schedule.
-Develop and evaluate SOP ( Standard Operating Procedure) for respective
section. Majoring in work procedure machine procedure and job standardization.
-Function as company liaison especially when interact with external parties.
-To support process improvement programs initiated by the company .
-To support new product development programs, specialized in familiarization
of manufacturing process .
-Perform self inspection or audit according to the schedule given.
-Perform training to the operators as stated in the schedule.
-Responsible for any IR issues between management and staff in manufacturing
section.

Experience

Aug 2019 – Present
(1 years 10 months) Quality Assurance Supervisor

1. Leading the Quality Assurance team to achieve good customers satisfactions. Collaborate with all the internal and external customers to give the best quality products to our customers.
2. Owning the QMR portfolio for the organization, Runs the internal audits and Management review to consistently improve the product quality with fulfilling all the requirement under ISO9001.
3.Manage the physical lab activities and maintenance and calibration of the equipment.
4.Be part of the Operations Management Team to prepare strategy, budget and policy for the whole organization.

Aug 2010 – Present
(10 years 10 months) Factory Supervisor

1.Management of day to day of plant operations in terms of manpower planning, budget, cost control, product quality, safety and maintenance activities.
2.Drive the organization by creating engaging and motivating environment for all level of people to produce good results and achieve company goals.
3.Strategies and planning for the organization to stay in business and to overcome future challenges and smooth execution of future expansions.
4.Involved in all system and quality audits to achieve integrated IMS certification.
5.Member of EHS committee.
6.Employee Relations

Oct 2006 – Aug 2010
(3 years 10 months) Section Head

1.Report to the Production Manager.
2.Manage the operation of the Raw Material Preparation Department and Lab porcelain production departments.
3.Technical support and operation of IETS plant to meet the requirement of standard A discharge. Liaise with DOE.
4.Man power arrangement and supervision of Asst.Supervisors, Technicians, Line Leaders and Operatives.
5. Liaise with Maintenance and contractors for the execution of Repair work, project and schedule preventive maintenance for all machinery in the department.
6.Participate on quality matters and cost control activities.
7.Manage raw material warehouse and control of inventory and FIFO.
8.Assist HR in employee relations and Industrial Relations area.

Jul 2002 – Oct 2006
(4 years 3 months) QA ENGINEER

1. Leads the QA Department and Assembly Department report to the General manager.
2.Set up and monitor incoming, outgoing and in process quality control of plastic parts, stamping parts and mechanical parts.
3. Set up reliability standard on printed, anodized, plated and sprayed parts.
4. Development of IPQC, OQC and IQC inspection specification and methods of inspections.
5.Use of SPC, QCC and FMEA in production floor and new products set up.
6.Customer handling on Quality issue ans products specification.
7.Internal training and development.
8.Manage assembly production to meet delivery schedule and quality.
9.Monitor and prepare machine preventive maintenance schedule.

Jul 1997 – Jul 2002
(5 years) ENGINEER

1. Coordinate Installations new product and production lines.
2.Set up of new process and method, work instructions and related documentations
3.Design jig and fixtures for production and process use.
4.Manage trials of Stamping and Injection tooling. Preparing samples and approval reports.
5. Update and renew tooling drawings.
6.Prepare documents such as working instruction, BOM, flow charts and ECN.
7.Meet customers for product specification and design.
8.Auditing of process vendors and prepare audit reports.
9.Sourcing of new vendors for improvements and cost control activities
10. Training and developments for operators on new process methods.

WORKING EXPERIENCE

1. Mass Production Delivery Executive (Procurement)
2015 – Current (4 Year)

• Provide Delivery Schedule and Ordering to vendor
• Study and analysis Parts Drawing.
• Execute Quality Assurance Audit at Vendor.
• Monitor part quality and delivery timing from vendor.
• Study on vendor process and capacity.
• Guide and advice vendor on delivery (Inventory) matter.

2. Packaging Development Sr.Executive (Production Control)
2011-2015 (4 Years)

• Study and analysis new packaging design based on customer required.
• Provide packaging SOP for production usage.
• Monitor part quality and delivery timing from vendor.
• Study on vendor process and capacity.
• Close involvement in project cost down activity.

3. Product Development Engineer (Design Department)
2007 – 2011 (4 Year)

• Responsible for development of new project follow as a schedule.
• Liaise with vendor/supp for materials needed.
• Lead the task force for improvement activity.

EMPLOYMENT HISTORY

Position: Production Manager
(Nov 2020 – Apr 2021)

RESPONSIBILITIES:
o To lead and support a team of Production, Engineering and Quality Team Leaders in the
efficient and effective delivery of the production goods. The focus of attention for this
role centers on developing frontline talent to promote commitment and engagement to
effective OH&S, Quality and Production systems. Effective delivery, as measured by
KPIs on aspects such as safety levels, quality metrics, labour efficiencies and employee
engagement, requires excellent leadership qualities and the ability to balance conflicting
priorities within a globally competitive manufacturing area.

Key Task
• Lead a team of Production, Engineering and Quality Team through providing
effective support and talent development.
• Partner with appropriate departments (Planning, QA, Project, etc.) to ensure
production team have the available resources to achieve required production
targets in line with demand, quality and specification parameters
• Promote and encourage a culture of continuous improvement and innovation
throughout the team by partnering with relevant support teams (e.g. LEAN, CI,
etc.) to achieve globally competitive manufacturing principles and practices
• Provide people management guidance to Team Leaders and a point of
escalation for any performance management issues within their teams
• Engage and inspire the teams to achieve cost saving proposals within their team
and via the Production Group

Position: Deputy Production Manager
(Aug 2019 – Oct 2020)

RESPONSIBILITIES:
o Overall responsible for the manufacturing process and production operation
according to ISO standards and other safety / industry related regulation.
o Ensure manufacturing performance by directing all production personnel in the plant, to
meet schedules that allow for Superior customer satisfaction and high plant efficiency
by establishing and executing operating plans and objective.

Key Task
• Responsible for the management and coordination of plant operations
through subordinate supervisory personnel, activities concerned with
production of company product(s). Utilizing concerned with production of
company product(s). Utilizing knowledge of product technology, production
methods and procedures, and capabilities of machines and equipment and
ensure to meet the production schedule and quality of product based on ISO
standard;
• Confers with management personnel to establish production and quality
control standards, develop budget and cost controls;
• Reviews and analyzes production, quality control, maintenance, and
operational reports to determine causes of nonconformity with product
specifications, and operating or production problems and improve
productivity;
• Implement and control the production schedule;
• Review and adjust the schedule where needed;
• Determine the human and material resources required;
• Manage human and material resources to meet production targets;
• Make decisions about equipment use, maintenance, modification and
procurement;
• Oversees the operation of equipment such as diesel driven Generator,
electrical switchgear for low and high voltage & etc. to ensure smooth
operation and meet the customer requirements;
• Work out and implement standard operating procedures for production operations;
• Perform costing and issue quotation to customer;
• Participate in yearly stock count and ISO internal and external audit;
• Ensure that standard operating procedures, health and safety procedures are
adhered to;
• Monitor quality standards of products, implement and enforce quality control
and tracking;
• Monitor closely production activities to ensure the production staff follow the
schedule given;
• Analyze production and quality control and safety to detect and correct
problems;
• Determine and implement improvements to the production process;
• Work closely with the team leader to ensure the work is in order with the
group;
• Prepare actual costing and project forecast;
• Attend FAT with customer when necessary;
• Monitor KPI in-line with the performance, quality, punctuality, productivity etc.
to each production staff;
• Conduct performance appraisal to production staff every end of the year;
• Work closely with safety officer in-charge and set new safety policy when
necessary;
• Conduct tool box / safety briefing every morning;

Position: Section Leader
(June 2018 – August 2019)

RESPONSIBILITIES:
o Responsible for managing a team, developing talent for succession planning. Provide
clarity and communication on desired expectations. Also responsible for the delivery of
the product to manufacturing within the required timelines.

Key Task
• Management of a Manufacturing Engineering team, typically comprising
Manufacturing Engineers and Technicians.
• Review and support team members’ development, identifying training and
providing opportunities to broaden experience.
• Manage the delivery of the team’s Manufacturing projects to agreed timelines
and budgets
• Provide technical leadership, mentoring, support and guidance to Manufacturing
Engineers.
• Act as communication interface between Manufacturing Engineering teams and
Management.
• Work with supplier alliance teams, suppliers and product design teams to
maximize the value of supplied components as a part of the overall product
realization process
• Develop and implement plans for the continual improvement of manufacturing
using Lean and Six Sigma tools
• Ensure compliance with GMP, regulatory requirements and other business
systems.
• Manufacturing Engineering teams are tasked with:
• Determining, implementing and improving appropriate production, support and
new product manufacturing processes.
• Determining, implementing and improving appropriate facilities and equipment to
support and improve current and future production.
• Determining, implementing and improving metric programs on production and
support.

Position: Production Supervisor
(September 2016 – July 2018)

RESPONSIBILITIES:
o To lead and support a team of Production Team Leaders in the efficient and effective
delivery of the relevant Factory Focus objectives. The focus of attention for this role
centers on developing frontline talent to promote commitment and engagement to
effective OH&S, Quality and Production systems. Effective delivery, as measured by
KPIs on aspects such as safety levels, quality metrics, labour efficiencies and employee
engagement, requires excellent leadership qualities and the ability to balance conflicting
priorities within a globally competitive manufacturing area.

Key Task
• Lead a team of Production Team Leaders through providing effective support
and talent development
• Partner with appropriate departments (e.g. Planning, QC, Engineering, etc.) to
ensure Team Leaders have the available resources to achieve required
production targets in line with demand, quality and specification parameters
• Promote and encourage a culture of continuous improvement and innovation
throughout the team by partnering with relevant support teams to achieve globally competitive manufacturing principles and practices
• Provide people management guidance to Team Leaders and a point of
escalation for any performance management issues within their teams
• Engage and inspire the teams to achieve cost saving proposals within their team
and via the PFT groups

Position: Project Delivery Manager
(March 2015 – September 2016)

RESPONSIBILITIES:
o To manage the delivery of the contracted services including all aspects of project
management, supplier management, time frame management, commercial
management and management of the customer.

Key Task
• Plan and monitor projects to ensure outcomes for design deliverables are met.
• Develop and build strong relationships with our customers, understand their needs
and manage their expectations
• Remain in regular contact with customers so there are no surprises for them, their
customer and RGPP
• Work closely with Engineering and Production teams to formulate standard
specifications and possible option lists including formulating and managing bill of
materials required –
• Provide alternatives to reduce cost and where ever possible work to adapt customer
requirements to fit with “standard” production items.
• Work with Customers to identify trends for design improvement
• Provide production with view of work pipeline to assist resource and component
planning and ordering
• Ensure engineering, drawings and documentation information is presented to others
is clear, understandable and correct.
• Ensure product is ‘fit for purpose’ and safe for users.
• Work with department Managers to plan work to ensure delivery times are met.

Position: Project Manager
(April 2013 – March 2015)

RESPONSIBILITIES:
o As Project Manager, the incumbent will oversee the planning, workflow and completion
of projects. This will involve close cooperation with the business unit’s sales, engineering
and production teams.

Key Task
• The primary role is to oversee execution of projects without external guidance,
covering every aspect from initial receipt of orders to final acceptance by customers
and revenue recognition.
• Clarify project details with customers, sales and specialist departments
• Assess and monitor contract-specific risks
• Act as point of contact for customers and sales, as well as planning, production and
inspection teams
• Ensure compliance with specified costs and deadlines
• Select products according to technical and contractual requirements
• Report progression of projects to head of department
• Manage outsourcing
• Analyse departure from cost targets within the context of project controlling
• Complete warranty orders in line with specifications

Work Experience

Nov 2017 – Present
Maintenance Engineer

Work Scope : –
 Supervising engineering and technical staff
 Establish and update preventive maintenance programs in accordance
with ISO 9001 requirement and monitor the implementation
 Implement preventive maintenance programs based on schedule
 Immediately respond to equipment or machine breakdowns
 Manage budget for current and future equipment upgrades and
replacements
 Regularly review spare parts purchasing requirement and ensure orders
are made in most effective manners and within budgetary requirement
 Keep maintenance reports and also make records for all the repair works
 Liaise with other departments, other engineering, production colleagues
and supplier.

March 2015 – Oct 2017
Site Engineer

Work Scope : –
 Coordinate project timeline, contractor and site materials
 Eliminates and control any hazard that can cause danger to workers or
public.
 Ensure the quality of work is good and achieved the standard required
by clients
 Preparing daily documentation – inspection for machineries and power
tools inspection
 Develop the work plan for high risk work based on site condition
 Solve any problem encounter at site

Employment History

Position Title : Senior Equipment Maintenance Technician
Duration : 21st September 2020 – Till Now.

Work Description:
RESPONSIBILITIES
– Maintain, install & troubleshoot of production machines such as Mixers, servo control
system, Electrical power systems, pneumatic control system, inverter control speed & PLC
troubleshooting.
– Perform & initiate preventive maintenance to prevent or minimize equipment breakdown.
– Report all equipment issues and irregularities to immediate Assistance Manager & Manager.
– Carry out machine break down report, corrective, schedule & preventive maintenance.
– Monitor & assist any related installations, repair and maintenance job which is performed by
suppliers and vendors.
– Assist technician for machine repairing and preventive maintenance.
– Maintain proper records of equipment operating and inventory list of critical parts &
components.
– Maintain proper documents of production machines & equipment’s & other related records.
– Carry out corrective action, root cause and preventive action whenever requested by
Management, QC, production department team and prepare the documentation.
– Undertake other assigned as required.
– Perform other functions and duties as and when assigned by higher authorities.
– Prepare preventive maintenance schedule, downtime report, corrective action, root cause,
preventive action documentation.

Position Title : Technical Specialist (Equipment Maintenance Technician)
Duration : 21st April 2008 – 30th June 2020.

Work Description:
RESPONSIBILITIES
– Attend any machines major breakdown.
– Convert and set up production machines whenever production request.
– Conduct training for Technicians & production team.
– Selected by immediate supervisor and engineer for
special assignment, training and projects
– Carryout project for yield improvement by conducts a training for production & machine
improvement, increase production target cycle time; minimize repairing downtime and
produce good Quality product to meet customer requirement.
– Carries out scheduled preventive maintenance on machines.
– Done machines upgrading, modification & improvement.
– Housekeeping 5s to keep better workplace.

Position Title : Technical Specialist and Technical Leader.
Duration : Jan 2001 – April 2008

Work Description:
RESPONSIBILITIES:
-Troubleshooting and maintaining the hard disk drive
and test equipment production machines and equipments.
-Machines conversion,set-up new machines, upgrade
and modification of a machines/equipment.
-Troubleshooting on PC and network related problems.
-Upgrade test equipments hardware & software.
-Perform and provide technical projects,problem
solving as well as feedback any ideas for machines
improvements.
-Responsible for yield improvement,failure analysis and
prepare reports and data.
-Ensure that manufacturing receives efficient and
effective maintenance coverage and minimum downtime
by providing assistance and maintain support when eve
necessary.
-Provide technical training for technicians,lead and
manage a team of technicians.

Position Title : Field Service Senior Technician
Duration : Jun 2000 – Dec 2000

Work Description:
RESPONSIBILITIES:
-Responsible to set-up,buy-off,commissioning the
food processing and packaging machines and
equipments at customer side.
-Conduct a training at customer side after buy-off the machines.
-Perform preventive maintenance and service the machines parts.
-Maintain,service existing customers and provide excellent after sales service.
-Perform machines modification and upgrading whenever
customers request.
-Troubleshooting food processing and packaging
problems.
– Reporting to Service Manager.

Position : Senior Test Equipment Technician
Duration : Oct 1999 – May 2000

Work Description:
RESPONSIBILITIES:
-Troubleshooting, calibration and maintaining test
equipments machines and equipments which are
use to test power plugs and electrical sockets.
-Upgrade the test equipments hardware, software
and pneumatics.
-Test equipment fixtures and jigs modification and
conversion whenever request by production teams.
-Responsible for preventive maintenance and calibration.
-Responsible for order test equipment spare parts
and ensure the inventory are optimum.
-Prepare report and responsible for attend daily meeting
with production management.

Position Title : Senior Maintenance Equipment Technician
Duration : Nov 1994 – Oct 1999

Work Description:
RESPONSIBILITIES:
– Troubleshooting and repairing all the semiconductor
production machines and equipments.
– Machines convertion,set-up new machines,upgrade
and modification of a machines/equipment.
– Troubleshooting on minor software related problems.
– Perform preventive maintenance.
– Responsible for yield improvement,minimize downtime
by carryout a project for machines improvement and
provide special troubleshooting training for technicians.
– Ensure that manufacturing receives efficient and
effective maintenance coverage and minimum
downtime by providing assistance,maintains coverage
and support whenever necessary.
– Perform machines spare part inventorys,housekeeping
and order spare parts.
– Electronics & electrical and mechanical troubleshooting,adjustment
and modification.
– Experience and knowledge in high volume fully
automated machines, equipments and robots.
– Experience and knowledge in rotary positioned encoder
& decoder and fully automated fiber optics system
Machines.
– Selected by immediate supervisor and engineer for
special assignment, training and projects.

WORKING EXPERIENCES

[2018 – Recent]
Equipment and Machinery Control / Maintenance (Executive)

 Deal with various customers like KFC, Pizza Hut, and many more.
 Take part in purchase order requisition and involve in purchase qualification.
 Handle all technician training and progress.
 Prepare Preventive Maintenance for all the machine and equipment.
 Prepare and control each calibration period for each machine and equipment involved.
 Plan for each machine and jig buyoff. Need to check each process and condition of the
machine or jig that work accordingly.
 Prepare design and drawing and evaluate all part for project.
 Schedule for part in coming or lead time for the vendor to follow.
 Make judgment on prioritize item and evaluate according price, quality and lead time.
 Responsible in Mechanical and Electrical components.

[2014 – 2018]
Operations & Management Asst Manager

 Communicate verbally and technically with contractor and municipal council (local
government) to complete the project.
 Handling project on school building, mosque building and iron works and advertising job.
 Supplying machines to companies and government.
 Handling and observe worker during project running.
 Discuss with supplier to gain work time and delivery time.
 Propose to municipal council, school and college about new project and how to re-branding
their product.

[2009 – 2014]
Mechanical Engineer
Engineering 3 (Mechanical Dept.)

 Working in R&D Mechanical Department.
 Study and calculate all the requested data.
 Carried out all reliability tests and calculate all the result to see the outcome of the test.
 Follow up with vendor during test mould and during 1st meeting for mould establishment.
 Making working frame (Gantt chart) for each part for testing schedule till approved.
 Stayed at vendor factory to study and observe the tooling condition.
 TV Meeting with Japanese member for development.
 Communicate with Production Engineering due to many things include the Manufacturing
Manual, Job Manual, Job Description, Standard Time, Work area Ergonomics.
 Hold Up meeting and discussion with production staff to understand it needs and request in
assembling the set where to improve the lead time.
 Design Kit packing for Middle East market.
 Chair a meeting with others department head to introduce new product or work procedure.
 Chair a meeting with supplier for any problem occur to find solution or countermeasure.

WORKING EXPERIENCE

Assistant Engineer – Quality Dept
June 2019 – Current

JOB DESCRIPTION:
1.Responsible for overall product quality.
2.Liase with customers on all issues on product quality.
3.Perform other quality related task.

Assistant Engineer – Production Dep
July 2018 – January 2019

JOB DESCRIPTION:
1.Monitor production line & product quality.
2.Process & line improvement
3.Prepare daily report.

Engineer (Junior) – Engineering Dpt
February 2017 – July 2018

JOB DESCRIPTION
1.Update Operation Standard and Control Plan.
2.Prepare sample for customer approval.
3.Process improvement activities (eg: packaging & line layout)

Practical Student
18th July 2016 – 18th September 2016

JOB DESCRIPTION
1.Preventive maintenances on machines.
2.Prepare daily maintenance report.

Operator
March 2013 – August 2013

JOB DESCRIPTION
1.Involve in production of lorries body.

Operator
April 2009 – July 2009

JOB DESCRIPTION
1.Involve in packaging of finished goods.

Operator
January 2009 – April 2009

JOB DESCRIPTION
1.Involve in packaging of finished goods.

Experience

Oct 2016 – Present
(4 years 8 months) Supplier Quality Engineer

Responsibilities :
-Manage CM to ensure production run as per schedule provided by Planner from Avi. The process involved from material, smt, sub assembly, box build, testing, finish good and delivery.
-To do verification for the incoming material (molding part, metal and electronics component commodity) from manufacturing supplier.
-Liaise with manufacturing supplier regarding design intend or quality issue arise.
-As auditor for qualified new supplier(AVL) and periodic supplier audit a year.
-Process audit at production line(Contract manufacturing plant) to ensure all document and process are updated and according to the customer(AVi) requirement.
-8D/SCAR to be issue to manufacturing supplier or Contract Manufacturing Company if any quality issue found to the material, process or even document itself such obsolete work instruction, process not follow work instruction, wrong part used, human error and others.
-Final buy off for completed product by sampling check. Test the product follow by test instruction procedures and accept/reject inspection criteria documents.
-To verify all Non-Conforming Material NCMR which induce by human or original defect from supplier.
Supplier audit for new supplier and existing supplier and evaluate score card for existing suppliers.

Jan 2014 – Sep 2016
(2 years 8 months) Quality Assurance Engineer

-Liaise with customer regarding new projects npi.
-Liaise with customer regarding customer complaints 8D report
-Manage ipqc and oqc inspection check
-Provide training to inspectors and operators
-Conduct internal audit iso 9001 And customer audit
-Review ncmr parts
-Manage equipment calibration
-Measurement by using measurement eqp and analysis reports.

Mar 2007 – Dec 2013
(6 years 9 months) Quality Engineer

-Liaise with customer regarding new project implementation and requirement.
-Internal meeting and brainstorming for the 8D Report. Investigate the root cause / analysis and using the best -solution based on 7QC Tools and ensure improvement been implemented.
-Establish document such inspection method, product quality qualification, continuous improvement and performance monitoring report.
-Monitor IPQC and OQC inspector including training, production line in-process inspection, check sheet and measurement data.
-Conduct internal audit for ISO 9001:2008 and Customer process audit regarding quality concern or changes of process.
-Responsible to ensure all equipment been calibrated according to the calibration schedule.
-Create Quality Standard Inspection, Operation Standard, involved in Process Control Plan PCP,
-Failure Mode Effect Analysis FMEA, Process Evaluation Report, Product Audit

Experience

Jul 2019 – Present
(1 years 11 months) QA Senior Executive

1) Evaluate adequacy of quality assurance standards in the organization based on ISO requirement
2) Responsible to monitor competency of QA team
3) Participate in investigation of customer complaint and internal/external non-conformance issue
4) Perform, manage and monitor internal audit and other quality activities
5) Lead QA team on overall document management system
6) Coordinate and support on-site audits conducts by customer/external certification body
7) Prepare report to communicate outcomes on quality activity
8) Analyze data to identify area of improvement in quality system
9) Assure on-going compliance with quality/industrial regulatory requirement

Nov 2011 – Jul 2019
(7 years 8 months) Chemist

1) Laboratory administration
2) Responsible to maintain chemical MSDS,
GHS labelling and proper storage procedure
(for lab store)
3) Maintain and compliance all laboratory job
with ISO 9001 and ISO 14001
4) Ensure laboratory staff competency,
operation smoothness and efficiency
5) Responsible for maintenance of lab’s
equipment (calibration & troubleshooting)
6) Carry out lab analysis, report generation
and maintain chemical/apparatus inventory.
7) Responsible to maintain good housekeeping
and safe work
practice inside lab
8) Take part in cost reduction and plating line
troubleshooting
9) Working closely with Process Engineering
in optimizing chemical usage and production

Jan 2007 – Oct 2011
(4 years 9 months) Production Engineer

1) To support production activity on daily operation problem by
conducting Failure Analysis on any aspect which related with
Yield, Quality and efficiency.
2) Conduct process monitoring and trouble shooting activity and
recommend any modification which can reduce process waste
3) Improve ergonomic factor and cycle time improvement
4) Involve with any improvement project implementation and
progress updating to Department In-charge.

Upgraded to Lean Team member and given responsibility to

1) improve the OEE of a machine or process and then train
production people to transform the implementation
2) identify the NVA activities of a machine or process by means of
Work Sampling, Spaghetti or man-machine chart
3) identify bottleneck of a machine or process and inform to
respective department. A follow-up meeting wirh production people
and Engineering will be carried out to improve it
4) provide training to respective department whenever an
application is needed
5) review the work and information flow to get rid of the NVA from
time to time
6) promote lean culture

Jan 2003 – Dec 2006
(3 years 11 months) Senior Technician

1) Prepare Standard Operation Procedure (SOP)/Work Instruction for
New Models following process flow
2) Technical Notification Updating and Implementation
3) Line Balancing Audit and Process Yield Improvement
4) CFT (Customer Focus Team) member
5) Follow-up production process, ensure they following Standard
Operation Procedure/Work Instruction
6) Cell-process Implementation and Monitoring

Work Experience

2017 – present
QA Engineer

• Responsible to ensure all dimensions are properly measured according to customer specification through active collaboration with Engineering and production team before bulk production.
• Manage for overall direction of activities related to product quality, process quality, equipment to ensure consistency with company goals.
• Support Engineering raise DFM for design issue to customer.

2014 – 2017
MAINTENANCE ENGINEER

• Plan and exercise preventive maintenance activity to minimize breakdown of machine and equipment.
• Identify areas of improvement in improving the test and inspection of product.
• Responsible on the safety environment of workplace.

2012 – 2014
QC ENGINEER

• Ensure all countermeasure and improvement activity are implemented and under control as per company quality set target.
• Prepare and maintain QC document with comply ISO9001 and ISO14001
• Organize and conduct quality improvement activity, inspection or technical training for subordinates.

Work Experience

Mechanical Parts Quality Assurance
Aug 19 – Present

• Perform parts quality investigation & verification pertaining to
parts & suppliers. Investigate components problem, provide
solution & to prevent recurrence at the production, market
failure & new model introduction.
• Perform audits (process, warehouse & factory audit) to
suppliers on periodical basis to ensure they maintain their
quality management system (QMS) from incoming to outgoing.
Also improve any discrepancy within their process.
• Responsible in preparing department weekly and monthly
report (Leaders) by provide key activity done within department
& partner, compile weekly quality issue with action taken and
prepare monthly supplier’s D-Cost Reduction.
• Provide training with new member on how to control &
improve quality production. Represent monthly Kaizen activity
to top management

Part Supplier & Management
Oct 18 – July 19

• Parts development at supplier/partner include layout study,
capacity study, Jig development & Packaging development by
consideration for design/quality/costing impact to
manufacturing process.
• Conduct testing that related with mechanical function during
development and Mass production include vibration/drop test,
SA lot Trial, Humidity/Temperature test, Delivery test & etc…
• Investigate and trouble shoot quality issue happened during
trial new model development at supplier and SONY factory.
• Cost Down activity study with sourcing, reducing cost impact
after GMP stage.

WORK EXPERIENCE

Feb 2016 – Present
EXECUTIVE II, QUALITY SERVICE

Responsibilities:-
 Handling customer complaint (aftermarket) from receiving until completion (immediate
action, root cause investigation, countermeasure promotion)
 Provide technical support & troubleshooting for customer & in house quality issue
 Plan & coordinate quality improvement activity (customer & in house quality issues)
 Handling customer / supplier audit & visit
 Preparing investigation / test report for customer
 Analyse & monitor product quality performance
 Manage & monitor quality cost
 Conduct & coordinate internal quality audit
 Support for control of PCR & ECR part
 Handle & organize meeting
 Coordinate monthly quality meeting with top management
 Handling overall warranty claim operation
– Customer / supplier claim
Processing
– Return part investigation
– Claim cost settlement & etc

Mar 2013 – Aug 2015
QA ENGINEER

Responsibilities:-
 Preparing part & testing report for customer submission
 Monitor QA/QC inspector in doing their daily jobs for incoming, in-process & final inspection
 Handling customer complaint & audit
 Involvement in new project
 Implement corrective & preventive action for quality problem related
 Handling warranty claim
 Internal auditor
 Involve in lean production system project & activity
 Environmental management system committee
 Preparing SOP & all others documents for QA department
 Coordinator for process improvement project

Dec 2012 – Feb 2013
TRAINEE

Work Experience

Solutions Specialist
10/2020 to 12/2020

-Managed diverse projects and resolved complex issues to support timely completion.
-Resolved customer issues quickly and efficiently to enhance overall customer satisfaction ratings.
-Implemented RSO program to increase operational efficiency.
-Identified issues through root cause analysis to implement corrective action.
-Implemented corrective actions to fix root causes of various issues.
-Perform UAT on New application Rollout
-Perform appropriate analysis on the impacts of any changes to the application production system
-Safeguard standardization of solution
-Extensive coordination with Business Users in delivering and supporting commercial.

Regional Application Support Engineer
06/2016 to 05/2020

-Developed team communications and information for daily meetings.
-Resolved Application problems, improved operations and provided exceptional client support.
-Worked with Corporate & GLC customers to understand needs and provide enhanced services.
-Increased customer satisfaction by resolving on going issues timely
-Perform daily system monitoring, verifying the integrity and availability of hardware, server resources,
systems and key processes, reviewing system and application logs, verifying completion of scheduled
jobs.
-API Support & Log Analysis
-Monitor Websphere Application Server & Web Server systems through monitoring tools to proactively
address system issues before they have the potential to cause outages
-Perform daily backup operations, ensuring all required file systems and system data are successfully
backed up to the appropriate media, recovery tapes or disks are created, and media is recycled and sent
off-site as necessary.
-Create, change and delete application account and data as per request as necessary
-Perform generation of reports and data query on regular bases and Ad-hoc as per request as necessary
-Perform Demo to users so that the application users have sufficient knowledge to operate the system
-Formulate and communicate the client’s requirement to the development team to be able to provide the
required solution effectively and efficiently.
-Primarily responsible for level 1 Technical Support, Systems Management, Administration and Project
Support.
-Assist and respond promptly to incident, investigate & provide temporary or permanent resolution of
incidents escalate to the internal team, partners and customer
-Worked closely with Project Manager to maintain optimum levels of communication to effectively and
efficiently complete projects.
-Assist System Engineer & Developer on Application related Deployments
-Generate Reports using MS Sql Database
-24 x 7 On Call Standby
-Provide Support on After working Hour & Weekend for Planned / Unplanned Application system related
activities

L2 Support Engineer
12/2013 to 05/2016

-Extract SQL report on application data.
-Perform Application Log analysis before escalating to the developer.
-Monitor Web server and application server performance to ensure Mobile application availability 24 * 7.
-Works closely on weekly Migration and Data patching with PMO.
-Ensure all problems are resolved following metrics, or escalate to Development team.
-To constantly monitor the application performance and provide solutions.
-Escalate and create tickets for new issues as well as updating tickets for ongoing ones
-Prepare SOP and process document for internal use
-Prepare and submit a weekly report to the client on application performance and support availability.
-Broke down and evaluated user problems, using test scripts, personal expertise and probing questions.
-Performed root cause analysis and general troubleshooting.
-Created support documentation that empowered and enabled user community to extend skills, leverage
system features and find resolutions to questions without intervention from support team.
-Documented all transactions and support interactions in system for future reference and addition to
knowledge base.
-Explained technical information in clear terms to non-technical individuals to promote better
understanding.
-Worked with software development team on reported errors and bugs on newly released software and
assisted in deployment of release fixes.

Application Support Engineer, Senior Executive
09/2011 to 05/2013

-Perform frontend troubleshooting for all applications.
-Ensure all problems are resolved per metrics or escalated to management.
-To constantly monitor the individual/teams performance and provide solutions.
-Provide remote assistance to users.
-Perform administrative works for Citibank applications such as providing Grants, etc.
-Escalate and create tickets for new issues as well as updating tickets for ongoing ones.
-Effectively identify and resolve employee issues.
-Identify, negotiate, and implement solutions methods with customers while adhering to policies and
procedures.
-Escalate problem complex issues to management and identify the root causes of delinquency.
-SAP Business Objects Info view Analysis
-Addressed technical issues and guided end users through resolution.
-Improved application performance through optimization of flow processes.

Technical Specialist
11/2009 to 08/2011

-Responsible for the support to all CIMS equipment in the production line and ensure network
connectivity of all terminals/testers/machine to the system.
-Maintain the MES related equipment in an optimum operation condition- Assist in daily maintenance
and operation.
-Responsible for the support to production in MES equipment and ensure connectivity of terminal to the
system.
-Provide support to the new projects installation and equipment relocation, implementation and evaluate
support for new in-house software.
-Assist in the testing and release of MES software- Report and provide 1st level troubleshooting on
production issue that related to system data/network.
-Escalation problem to a higher level in case problem not solved within the timeframe given.
-Assist in evaluating and downloading software- Support for query and updating data in the system
(SQL)- Support other IT staff in system integration, implementation and other IT-related matters
-Installed and updated computer hardware and software.
-Trained users on technical resources, including desktops, laptops and mobile devices.

IT Executive
01/2009 to 11/2009

-Applied emerging technology knowledge to achieve key business objectives.
-Worked closely with management teams to plan, develop, coordinate and execute technical strategies
aligned to client’s vision, mission and purpose.
-Facilitated best user experience through continuous support, training classes, webinars, improvements
and communication of system changes.
-Oversaw development and implementation of improvements to support and network operations.
-Identified computer hardware and network system issues, performing troubleshooting techniques for
remediation.

CAREER HIGHLIGHTS

Project Engineer
05 June 2017 to 31 Dec 2019 (2 years and 7 months)

• Lead, manage and supervise technicians to support the Non Destructive Test (NDT) works on 32 LNG carriers.
• Effectively delegate and ensure the smooth running of the Operations which including equipment installation, troubleshooting, maintenance and project management at both in-house and dockyards in Singapore, China, Indonesia and Malaysia.
• Serves as an interface with shipyard and other parties like classification societies, superintendents and vessel manager on one hand and vessel team, shipyard repair manager and consultants on the other.
• Make recommendation to management by exploring new idea/ solutions to improve the current work methods.
• Create and document all inspections, maintenance, calibration, standard service report and repair log in company database.
• Submit all invoicing packages and relevant documentation completely in a timely manner.
• Assure the job is executed in a timely manner and in accordance with the customer schedule and contractual commitments.
• Work closely with client and consultant in order to provide with technical direction and/or project management.
• Demonstrated HSE (Health, Safety and Environment) commitments, mindset and compliance.
• Investigate equipment failure and recommend cost effective methods for repair and material selection, to ensure safe and reliable operation of equipment.
• Interact with Operation team and take initiative to conduct valve repair work at customer site in Blackpool, United Kingdom prior generates reports for customer on root cause analysis and prevention maintenance methods.

Maintenance System Engineer/ CMMS Engineer/ Project Engineer
01 July 2012 to 01 Dec 2016 (4 years and 5 months)

• Champion in Computerized Maintenance Management System (CMMS) by leading the operational support, technical queries and functional usage on CMMS.
• Slash the vendor charge by 80% via a competitive pricing and fee negotiation with consultant while ensuring continuation and enhancement of CMMS system improvement.
• Coordinate to ensure all physical asset are properly maintained to perform as designed functions and capable to achieve company KPI’s safety, reliability and integrity.
• Support and participate in maintenance to ensure that preventive maintenance are scheduled and executed in time with high quality.
• Custodian of standard operating procedures, inventory procedures and get involved in Asset Management planning.
• Formulate training policies and conduct the advanced CMMS training to offshore personnel across operation fleets.
• To support cost reduction initiatives by provide corrective action to Management to improve and reduce impairment on inventory stocks.
• Achieves financial budget by working with management group to prepare the cost break down analysis, material budgets, analyze variances.
• Responsible for the tracking and supervise the refurbishment and enhancement of semi-submersible rig and timely updates to top management team especially on review the weekly/ monthly progress reports and milestone completion certificates for deepdish project.

Project Engineer / Technical Support Engineer/ Field Services Engineer
01 July 2010 to 30 June 2012 (2 years)

• Perform all assigned reporting and administrative duties related to field work activities and prepare technical reports to client upon completion of offshore operation shift.
• Ensure all operations conform to applicable HSE policies, standards, and regulation.
• Be a professional representative with respect to client problem and ensuring acceptability by the customer in appearance and behavior.
• Execute contingency plans on site to secure wells under adverse or emergency conditions, e.g. fire alarm, bad weather, etc.
• Pre-plan, organized and manage day-to-day warehouse/ workshop activities to maximize equipment efficiency as well as to reduce operation cost.
• Ensure equipment is installed and functional well as per client needs and also to meet a safe working practice.
• Interpret and read the hydraulic diagrams for GVM power pack maintenance.
• Study client’s well schematics, proposed and implement well/ rig up schematics to ensure all related components such as crossovers, ram blocks and lifting subs are available.
• Implement and maintain specialized/ critical equipment spare part inventory.
• Manages inventory and supplies for wellsite operations, and ensures all equipment and tools are maintained and available for operations.
• Maintain good standard of housekeeping practice in client place and warehouse.
• Manage logistics for suppliers, equipment and personnel required supporting efficient offshore operations.

Graduate Engineer
15 Jan 2010 to 30 June 2010 (6.5 months)

• Offshore experiences across Malaysia wellsites:-
 Coordinate and perform platform site visit prior to the entry of workover rig and accommodation work barge.
 Hands on experiences during the live well condition of pipe light, pipe heavy, pipe buckling, in flow test, bull heading, bleed off and lubrication and etc, specifically rig-up/rig-down, blow out preventer (BOP) testing, well kill, pull out of hole (POOH), run in hole (RIH) of various tubular such as completion tubing and various bottom hole assembly.
• Timely submission on service records, operation job sheet, field problem reports and other paper work as assigned.
• To assist in bid preparation by working closely with the Business Development Team.
• Spearhead the training and induction program for newly join staff on workover operations.

Internship Trainee
3 Dec 2007 to 11 July 2008 (8 months)

• Duties included rotation work assignment in Supply Base warehouse.
• Ensure that all the items have been checked off against the outward manifest; any equipment shortages should be highlighted and charged for on the field if required.
• Prepare necessary documentation such as invoicing, equipment rental quotation and personnel timesheet in billing to client.
• Work to improve service company quality processes by compiling operation performance report on daily basis.

Telemarketing Officer
01 Jan 2005 to 31 July 2005 (7 months)

• Show professionalism and commitment to meet customer’s needs.
• Work independently to achieve average 80% of preset sales target.
• Educate customer on the usefulness of Personal Accident Plan and its benefits.

WORKING EXPERIENCES

September 2019 – 23rd March 2021 (contract)
Position : Senior Technical Leader Piping & Valve

Tasks and responsibilities:
1) Prepare Sub-Contractor Request for allocation of sub-contractor in consultation with Project Manager
and Head of Department upon confirmation of vessel docking date based on the piping and valve
work scopes stated in the original quotation given to client.
2) Prepare 3rd Level Schedule for planning and managing resource utilization in relation to manpower
loading, tools, equipment, facilities and drawings to ensure contractual requirement compromising
technical specifications, project schedule and customer satisfaction are met.
3) Study and analyze approved Fabrication Drawings, Construction Drawings and P&ID to ensure
fabrication of pipes and installation of pipes at site are in accordance to client requirements.
4) Identify critical activity in terms of technical and duration based on drawings that could impact on the
schedule and quality of work being done.
5) Perform inspection with ship’s crew upon arrival for confirmation of work scopes based on drawings
and quotation given to the client.
6) Prepare survey report based on the inspection being performed with ship’s crew.
7) Manage and monitor the cost of production against the budget in the project to ensure the project is
profitable and successful in meeting specification and client requirements.
8) Review and verify sub-contractor’s Work Done Reports and Variation Work Orders to ensure works
are completed as per specification and dateline.
9) Review and evaluate sub-contractors’ performance on project basis in order to meet the required
specification in terms of Quality and Safety Compliance, work schedule and cost effectiveness.
10) Monitor and ensure work execution is in compliance with Standard Operating Procedure or Work
Instruction Manual.
11) Collate, update and submit relevant data comprising information related to productivity indicators for
production, inspection reports, material utilization and surplus in MTO list, lesson learn for review and
analysis for facilitate continuous improvement.

January 2018 – September 2019
Position : QA/QC Engineer cum Project Engineer

Tasks and responsibilities:
1) Review Purchase Order from client in terms of technical aspects prior to issuance of Purchase Order
to sub-vendor.
2) Delegate tasks to other departments based on client requirements for early preparation.
3) Prepare and monitor project schedule which includes every activity that is critical and may impact on
the project schedule in order to avoid any Liquidated Damage being imposed by the client.
4) Communicate with sub-vendor on frequent basis on the current status of a project to ensure no delay
in delivery.
5) Communicate with client and update on frequent basis on the current status of a project.
6) Ensure all work is carried out in accordance with company policies, ISO Quality Management System
Manual, Procedures, Standards, work instructions and Company KPI or Objectives.
7) Hands on experience on using different type of measuring instruments, required relevant to inspection
process of valves or spares at the Goods-in Inspection area against Purchase Order requirements
and cross verifying with customer purchase order requirements.
8) Knowledge of material specifications for Valve constructions design, test and Inspection as per
international standards.
9) Perform incoming inspection upon arrival of goods based on client’s requirements.
10) Identify any non-conforming goods and raise Supplier Non-Conformance to supplier.
11) Compile valve certification package for new product which includes review of 3.1 or 3.2 material
certification, CE marking, Fire Safe and etc.
12) Prepare Certificate of Conformity for each valve.
13) Perform final inspection on goods prior to delivery to client.
14) Prepare final documentation as per client’s requirements for final submission.
15) Ensure that each equipment that is being used in workshop and offshore has been calibrated.
16) Knowledge in ISO-9001 Quality Management System and maintaining the Company’s ISO : KPI or
Objectives are always up to date and circulate to the team on monthly basis.

August 2013 – January 2018
Position : QA/QC Engineer

Tasks and responsibilities:
1) Prepare Inspection and Test Plan and Vendor Document Master List based on client’s
requirements before sending for approval to client.
2) Review Test Procedures and Test Reports from sub-vendor before submitting to client for approval.
3) Review Technical Query and also Technical Clarification based on client’s datasheet and vendor’s
drawing.
4) Issue and handle Non-Conformity Report to sub-vendor for any valve that does not comply with the
specification and dimension in the datasheet and drawing.
5) Review material/mill certificate and also certificate of compliance from manufacturer.

May 2012 – July 2013
Position: QA/QC Engineer

Tasks and responsibilities:
1) Prepare Inspection Test Plan, Tests Procedures and Vendor Document Master List for
every project based on customer requirements and datasheets.
2) Knowledge on standards and codes normally used in valve manufacturing and testing.
3) Perform incoming inspection for any valves that arrive at factory which involves visual examination,
dimension and quantity of the valves.
4) Issue Non-Conformity Report to sub-vendor for any valves that do not comply with the specifications
and dimensions in the datasheets and drawings.
5) Review material/mill certificate and also certificate of compliance from manufacturer.
6) Perform inspection on painting which involves dry-film thickness test, soluble salt test, adhesion test
and more.

WORK EXPERIENCE

SMT Process Engineer
Jan 2021 – present

 Maintain and control SMT Line in term of downtime, yield and attrition.
 Plan and execute preventive maintenance schedule and activity
 Monthly budget planning for SMT department
 Machine troubleshooting and reporting
 Liaise with supplier for plan activity
 In charge SMT programming team and maintain line balancing
 Involve in kaizen and six sigma activities
 Lead engineering team for wave soldering process, coating process & test.

SMT Equipment Engineer
Apr 2020 – Dec 2020

 Maintain and control SMT Line in term of downtime, yield and attrition.
 Assist Engineer for preventive maintenance schedule and activity
 Monthly budget planning for SMT department
 Machine troubleshooting and reporting
 Liaise with supplier for plan activity

Process Engineer
Jun 2017 – Mar 2020

 Organize, implement and maintain production process flow.
 Develop working instruction, workmanship standards and process documents and ensure they are followed.
 Improve continually existing operation, for increased quality, productivity, efficiency and cost savings.
 Investigate operational problem effecting production and reporting and recommending solutions
 Liaise with production planner/scheduler for ensuring the released products have adequate information and routings.
 Manage manufacturing documentation required for product manufacturing i.e revise process chart, packaging proposal and accurate work. Instruction and workmanship standards and process procedures
 Provide manufacturing data i.e production control charts, reliability, process capability to improve the process and monitor and measures progress to target
 Organize meeting with other team members to facilitate growth
 Identify way to reduce production costs through recommendation i.e new process equipment, equipment
 Work with other relevant departments to determine estimate costs, run time, cost reduction and close the feedback loop
 Liaise with supplier on the manufacturing process
 Train and supervise staff on new development process and technology. Establish training and quality culture

Senior Process Engineer
Oct 2014 – Jun 2017

 Lead of engineering team and control part and process in the line production.
 Liaise with customer regarding new product introduction, engineering changes and process improvement.
 To maintain engineering KPI which minimize downtime, yield improvement, reduce reject return from customer and perform continuous improvement for all area.
 Lead new project transfer by doing project management, project costing and monitoring progress to completion.
 Liaise with supplier for tooling fabrication, servicing and repair and support for improvement project.
 Involve in internal audit committee for ISO certification
 Perform report for release product to customer for each delivery.

SMT Engineer
Jul 2013 – Oct 2014

 In charge SMT Line and product in term of quality and productivity
 Oversee technicians and production staff
 Maintain machine in good condition
 Prepare weekly report regarding line performance
 Support new product introduction
 Fabricate tool and support block jig

SMT Senior Engineer
Feb 2007 – Jul 2013

 Maintain and control SMT Line in term of downtime, yield and attrition.
 In charge SMT programming team and maintain line balancing
 Involve in kaizen and six sigma activities

Supervisor
Nov 2005 – Feb 2007

 Responsible for production to achieve production plan in respective line.
 Support Operation Manager to motivate, train, counsel and discipline employees.
 Responsible for respective are cost and wastage control.
 Ensure production quality and safety standards are complied with
 Provide production records and other performance indices to Production Manager whenever required
 Liaise with QA on quality problem and take necessary counter measure to prevent reassurances.
 To report malfunction to the Operation Manager and liaise with maintenance and engineering to resolve the problem
 Any other responsibility assign by Operation Manger from time to time
 Subordinate : 2 Leaders, 20 Operators

Engineering Assistant
Sept 2002 – Nov 2005

 Involve in New Product Introduction (NPI)/ Coordination
 Responsible for SMT Line process and support/equipment improvement in the production floor
 Responsible for testing and provide technical support for SMT equipment/machine
 Assist Product Engineer, shift technicians on the SMT equipment performance and trouble-shoot major issue at machine
 Generate new program for SMT machine
 Maintain and update SMT program
 Do troubleshooting related to machine
 Conduct programming training for new technician

SMT Programmer
Sept 2001 – Sep 2002

 Generate SMT program
 Do machine troubleshooting
 Process study

Technician
Oct 2000 – Sept 2001

 Maintain and troubleshoot SMT production line

EMPLOYMENT

Oct 2015- Present
Quality Manager

• Working and interacting on daily basis with factory and site on project affecting quality or safety.
• Created, implemented and maintained all SOP necessary for incoming material, fabrication, assembly, glazing and packing of curtain wall.
• Optimizing quality of all curtain wall and assisting technical and site as necessary to complete the project.
• Monitor and interact with subcon, supplier and vendors ensuring quality and safety of parts are complied.
• Focus on coaching, feedback, performance of worker workmanship, and improve the production process.
• Creating, monitoring and working within QA dept budgetary guidelines
• Execution of internal audit every six months.

Dec 2014 – Sept 2015
Quality Engineer

• Monitor QAQC and Technical Information related activities of the project
• Maintaining documentation NC reports and construction drawing.
• Prepare Client, Site HQ and QA/QC Report monthly.

June 2013 – Dec 2014
Quality Executive

• Implemented quality training program for key quality and manufacturing personnel and supply chain partners.
• Reviewed customer requirement and ensured that they were met and worked with purchasing staff to established quality requirements from external suppliers.
• Responsible for generating new strategies and plans for improving quality of the process.
• Maintained and manage audit plans.

Nov 2010 – June 2013
Assistant Engineer

QA Team
• Lead the QA Team and FA Projects.
• Record all quality issues raised, and initiate root cause analysis, monitor the implementation of corrective actions and effective preventive measures.
• Implement and refine In-process quality checks and develop jig and fixture for large amount quality check
• Liaise with Production / Project Department to ensure parts are produced according to spec.

Employment History

09/2019 – 10/2020
QA Executive (Senior Engineer)

Work Description:
1. To drive continual quality improvement, in order to achieve company objective and goal.
2. To monitor QAA activities are carried according to defined procedures.
3. To review the QAA/OS/LA performance and take immediate action to improve the inspection effectiveness.
4. To review the effectiveness of the inspection trainer base on escapee and customer complaint data and drive for improvement.
5. Continue improvement in warehouse and packing areas to achieve easy tracking system, accurate inventory, meeting packing requirement all the time.
6. Review and validate quality documents such as Training slides, Work Instructions, Training matrix and Mock-up approval.
7. To review daily or weekly quality buyoff report and initiate improvement action with production and engineering.
8. To communicate Customer complaint issues to QAA, Supervisors, Leader’s & LA.
9. To trigger Stop ship/ Stop build to PQ and management for catastrophic quality issues.
10. To review monthly quality report and coordinate monthly quality review with operation and follow up on the committed corrective actions.
11. To be responsible for maintaining good housekeeping 5S, proper teamwork and coordination between all other departments in achieving the compliance to company’s Quality, Environmental & Occupational, Health & Safety Management System.
12. To perform any other duties as assigned by the superior(s) from time to time.

06/2018 – 08/2019
QA Engineer (Senior Engineer)

Work Description:
1. Assist in all regulatory activities and compliance with all ISO standards and procedures. Being part of a Quality Management System (QMS).
2. Responsible for performing good quality of products and on time delivery.
3. Responsible for the implementation and maintaining of all aspects of the QA/QC activities in the areas of Incoming receiving in-process and Outgoing inspection.
4. Ensure that corrective and preventive actions are taken promptly for any discrepancies found during Customer feedback or during Internal/external audits.
5. Liaise with customers on all matters pertaining to the quality to ensure fulfil customer expectations and satisfactions.
6. Perform investigation, root cause analysis, corrective action, preventive action and mistake proofing activities for in-house rejects and customer complaints. In charge for 8D preparation and reply to customer.
7. Lead, review & update on matters pertaining to the quality control activities.
8. Manage a team of QC inspectors to ensure all aspects of the quality assurance functions and activities are effectively carried out.
9. Working closely with FA team (First Article), new projects for company development in term of quality and fulfil customer expectation.
10. Authorize for approval of quality, implementation and operation documents.
11. Foster an effective communication between all levels of management in the company.
12. In charge of controlling (IMTE) measuring equipment/ instruments and calibrated according to schedule with internal or external parties.
13. Report to General Manager on all quality matters and decision making, including disposition of non-conforming products, cost saving & delivery performance.

12/2017- 05/2018
CQE (Senior Executive)

Work Description:
1. Drive all customer complaints activities to closure with corrective and preventive action.
2. Ensure that all customer complaint is documented using 8D format (customer format) and update timely in customer platform.
3. Work with the manufacturing sites to ensure that all the containment actions is carry out effectively and in according to plan.
4. Track effectiveness of containment action. If not effective, revise containment action.
5. Work with the manufacturing plant to identify proper root cause and ensure that all correction actions is carry out properly and verify the effectiveness (Process Audit, & etc.).
6. Ensure that solutions implemented is been carried out in accordance and with proper & updated documentation.
7. Part of APQP team.
8. Understand customer requirement out front, work with the Engineering team on this requirement and ensure that this requirements is met, communicate and understand by the QA team in the manufacturing sites prior to SOP.
9. Ensure that the Master and Working samples is available to the QA team before SOP.
10. Ensure that relevant documents such as IC (Inspection Criteria) are issued to the Document Control and are available to the site prior to SOP.
11. Responsible for final part quality ship out to customer, should any deviation is required, to escalate to higher authority for decision and to communicate down effectively.
12. Any findings from the RE, to communicate and work with the relevant departments to resolve the issue.
13. Ensure all parts rejects/scrap from customer is accounted by RMA.
14. Responsible for all external rework and sorting activities in relation to the customer return parts.
15. Ensure that all RFC & Review parts are cleared from the MRB within the timeframe of 2 weeks.
16. Timely answer of customers’ complain base on the customer’s stated procedure.
17. To make decision on internal waiver and limit samples base on understanding of customer’s quality requirement.
18. To approach customer on official concession if CQE decided that there is quality risk to customer if internal decision is made.
19. Lead & conduct Process & Product Audit and follow up audit findings closure with respective dept’s HODs.
20. Ensure compliance with legal, customer and QEHS management system requirements.

08/2014 – 12/2017
QA Engineer (Senior Executive)

Work Description:
1. Assist in all regulatory activities and compliance with all ISO standards and procedures.
2. Analyze and report quality data on all aspects of manufacturing process.
3. Determine and process change requests & concessions and disposition of non-conforming items
4. Manage and report actions for products under QA on-hold.
5. Implemented corrective actions when malfunctions occur in the production line and monitor effectiveness of actions for quality plans.
6. Perform investigation, root cause analysis, corrective action, preventive action and mistake proofing activities for in-house rejects and customer complaints.
7. Addressing supplier quality issues, liaising with suppliers, QC, Logistics and sustaining engineering, visiting and auditing suppliers as required.
8. Assist in introduction of new manufacturing areas, product, equipment and processes.
9. Carry out other duties assign by QA Manager or General Manager related to quality and Customer requirement.

03/2007- 07/2014
QA Engineer (Senior Executive)

Work Description:
1. Assist in all regulatory activities and compliance with all ISO standards and procedures.
2. Responsible for performing good quality of products and maintaining quality management system.
3. Responsible for performing the failure analysis and problem-solving and continual improvement and implementing plan.
4. Conduct internal audit regularly and responsible of effectiveness for company development.
5. Delegate, Lead, initiate and monitor Asst Engineer and inspectors to achieve quality objectives.
6. Work closely with various departments to ensure all products fulfil with quality requirements and customer expectations.
7. Assist management representative (MR) during audit performance either customer, internal or external.
8. Responsible for testing nonconforming materials and provide necessary action plans as required.
9. Implemented corrective actions when malfunctions occur in the production line and monitor effectiveness of actions for quality plans.
10. Perform investigation, root cause analysis, corrective action, preventive action and mistake proofing activities for in-house rejects and customer complaints.
11. Work as a team and maintain a good leadership among QA Asst Engineer’s and Inspector’s.
12. Authorized to approve disposition of non-conforming products and customer return.
13. Review and monitor inspector’s daily performance from Incoming, In-process, Final & Outgoing Inspection.
14. Experience working closely with FA (First Article), new project development and customer support during the whole QA cycle.
15. Responsible satisfaction from customer on quality and part approvals.
16. Participate in Key performance Index (KPI) and monthly meeting in order to feedback on quality matter and part of a management review.
17. Carry out other duties assign by QA Manager or General Manager related to quality.

03/2001 – 02/2007
Logistic Supervisor (Junior Executive)

Work Description:
1. Responsible for shipment arrangement.
2. Ensure that the document for delivery is well prepared.
3. Ensure all the finish products are handling with care.
4. Maintain the best timing and service on deliver goods to customer.
5. Responsible to arrange schedule for delivery and shipment.

06/2000 – 02/2001
QA (Non-Executive)

Work Description:
1. Perform on incoming, in process, AQL and Outgoing products depend on Quality plans.
2. Ensure that QC inspections are followed by quality system procedures.
3. Inform QC Supervisor to take corrective actions if non-conforming parts been found.
4. Authorize to release conforming products for delivery to customer
5. Identify and record of problems relating to the products, process and quality.
6. Measurement for the critical dimension according to Customer Drawing requirement.

Work Experience

2021
Manager QA

Work Description:
1. To lead as coordinator for food safety leader and management representative for quality and food
safety.
2. Carried out responsibility as Safety Health Officer (SHO) for the Company.
3. Handling audits/ certification for all the quality and food safety management system.
4. Handling customer complaint and answering customer questionnaires.
5. Conduct root cause analysis, develop process improvement and close follow up of CAPA for customer
complaint received
6. To lead food safety team in establishing, implementing, maintaining and updating food safety
management system.
7. To carry out other duties and responsibilities that may assigned.

2016 – 2021
Assistant Manager (Head of Department for QA/QC/ SHE)

Work Description:
8. Act as Head of Department for Quality Assurance and Control
9. Appointed as Quality, Environment, Management Representative (QEMR) for AS9100, ISO 9001 & ISO
14001.
10. Secretary for Safety, Health & Environment (SHE) Committee Members (Certified SHO).
11. Monitor and ensure the company’s scheduled wastes is being manage properly.
12. Fully responsible for the overall performance for Quality Assurance (QA) and Quality Control (QC).
13. Update, manage the process of document change, distribute Quality /Procedure Manual & maintain
records integrity of IATF 16949, ISO 9001, ISO 14001 and AS 9100 documentation.
14. Organize and conduct the internal audit & Management Review at regular interval.
15. Provide chemical analysis for all products based on material SDS and SGS before release for mass
production.
16. Authorized to review, evaluate and take immediate corrective measure for all types of non-conformity of
quality and customer complaints including its analysis and trends.
17. Liaise with internal department and external parties including DOE and DOSH for any issues relating to the
Company’s Quality, Safety, Health and Environment.
18. Promote the awareness of customer requirements to department / HOD from time to time.
19. Monitor equipment test and environmental test monitoring related to legal and compliance.
20. Control and manage the “banned & totally abolished substances” as required by government’s
legislation and customer requirements.
21. Ensure the current compliance obligation is updated and complied based on current industry code of practice.
22. Conduct the customer survey/ self-audit and manage periodic audit to validate suppliers quality
management standard is conform to company’s requirement.
23. Ensuring drawing & inspection standard are validated for outsourced activities.
24. And any other job as assigned by the management from time to time.

2013 – 2016
Executive, Document Controller for Quality, Safety, Health & Environment

Work Description:
1. Ensure timely execution of the documentation procedures of writing, editing, reviewing and approving
the data.
2. Monitor the achievement of the Quality and HSE Objectives and to initiate correction and corrective
action when planned results are not achieved;
3. Assist in the development of company procedures towards Integrated Management System (IMS)
certification for ISO 9001, ISO/TS 29001, ISO 14001 and OHSAS 18001.
4. Respond to the document change requests, analyze the changes and undertake actions as needed.
5. Streamline the process of gathering and compiling data, drafting the documents, editing, submission and
record keeping of the documentations either softcopy and hardcopy documents.
6. Maintained master list of all the controlled documents and updated documents version are in a point of use.
7. Validate the document to ensure accuracy, authenticity and legality within the data, document’s format
and procedures.
8. Ensure compliance with document control standards, policies and procedures and regulations as
applicable.
9. Rollout the approved policies and procedures to all personnel onshore and offshore to ensure their
awareness towards current documentation and feedback.
10. Continually maintain all appropriate level of knowledge of Quality, Health, Safety and Environment and
establish necessary communication strategy for the improvement and awareness across the Divisions.
11. Maintain the Certifications by ensuring that management system documents relating to
activities/processes are maintained and updated to reflect the changing work practices;
12. Administer the management system performance through root cause analysis and definition of corrective
actions and preventive actions;
13. Perform administrative task when required (arrange management visit for HOD, Prepare HOD travelling
claim, meeting arrangement, payment submission for division, preparing division budget, purchase order
etc.

2012 – 2013
Document Change Analyst

Work Description:
1. Maintain of all controlled documents; 1st, 2nd, 3rd, and 4th level documents.
2. Ensure accurate and up-to-date documentation master-list (both documents and forms).
3. Perform audit at sections Documentation control to ensure the documents with correct revision are
available.
4. Assuming the role of Change Analyst and work with PLM Systems and MS Microsoft (Excel, Word, Power Point, Access, Outlook) in day to day operation.
5. Responsible for managing, update Bill of Material (BOM), Engineering Change Orders (ECO) and
Manufacturing Change Order (MCO) based on assigned Project.
6. To adhere all related procedures/ activities QMS and EMS implementation.
7. Effectively follow the company’s procedures in submissions of documents.
8. Any other responsibilities as assigned from time to time.

2009 – 2012
Executive, Quality Management System

Work Description:
1. Oversee and coordinate the company progress towards Quality Management System (QMS)
2. Developed policies and procedures according to the accreditation standards requirement.
3. Reviewing of each process of work flow with process owner and implement the listing of documents,
forms and reports associated with each process
4. Ensure that a document control procedure is adopted to approve, review and update all changes to
critical documents within the scope of the QMS
5. Ensure that records are established and maintained to provide evidence that the QMS is being followed
and there is a system in place.
6. Maintained master list of all the documents controlled
7. Liaise and co-operate with certification body for any compliance and issuance of certification
8. Ensure that the performance of the QMS is reviewed at planned intervals to ensure its continuing
suitability, adequacy and effectiveness.
9. Maintain relationship with customer and suppliers for feedback and continuous improvement of QMS.
10. Provided provision of secretarial duties in arrangement of the meeting, preparation of presentation
materials and minutes of meeting and liaise with the Head of Departments with regards to the
accreditation and certification requirements and compliances
11. Perform as the Internal Auditor and prepare the annual audit plan and schedule
12. Coordinated on the audit review meeting and follow up on the issue raised
13. Analyze data on the effectiveness of the QMS and evaluate where continual improvements of the
QMS can be made.
14. Planned, scheduled and coordinated the training as and when required

WORK EXPERIENCE

May 2017 – Current
QAQC Engineer

a) Liaise with customers, contractors and suppliers on quality issue and coordinate corrective and preventive actions.
b) Ensure handover of finished works meet all specifications and specified quality requirement.
c) To assist in monitoring of the quality of works, inspection of works, inspection & test plan, etc. in compliance with the Quality Management Standard
d) Generate relevant Quality documents related to specific project requirements.
e) Deal and provide all the necessary documents and tests required by Clients and Government Authorities
f) Manage organization in preparing and auditing documents related to ISO standards
g) Execute project team procurement and finances to meet budget and ensure quality deliveries. Be aware and adhere to legal requirements and significant environment aspect/ impacts (EAI) & occupational safety and health hazard/risk associated in their work activities.
h) Conduct and follow-up site testing and commissioning

April 2016 – May 2017
Design Engineer

a) Main responsibilities is to design the required products based on customer requirements while adhering to the standards set and also ensure that the
design are fabrication feasible.
b) Managed feasibility studies and produce calculation reports to ensure that the products are proven safe and are able to operate as required.
c) Other responsibilities are to address customers requirement and provide solutions for their needs as well as liaising with the production to ensure ease of
process or to repair from products that are already finished or in operation.
d) Monitoring projects progress and regularly update with the production/QA-QC personnel to ensure the products meets requirement.
e) Main products are based on FRP and composites which includes tanks, scrubbers, stacks, GAC filters, etc. Certain products involved metals such as pressure tanks or reinforcements

April 2014 – May 2016
Research Assistant

Participate in the design, administration and monitoring of research. Analyze and evaluate clinical data gathered during research. Ensure compliance with protocol and overall clinical objectives.

April 2012 – March 2014
Project Trainee (Internship Program)

To monitor and ensure the project is planned, performed and documented according to the requirements stated in the project contracts.

Employment History

2018~2020
Quality Assurance & Quality Control (QAQC) Engineer

Key Roles & Responsibility
• Preparation & submission of Inspection Test Plan (ITP) for related Scope of Work – Civil, Structure, Mechanical
& Piping for Piping works, Pipe rack, Structural Platform, Tank, Concrete foundations etc. as per project scope
• Preparation & submission of Civil working procedures for related Scope of Work – Excavation, Piling,
backfilling, compaction, formwork, reinforcement bar installation, concrete pouring etc.
• Preparation & submission of QAQC Fabrication, Inspection & Testing Procedure – WPS, NDT (DPT, RT, UT,
Holiday, Vacuum Box), Hydrostatic Testing, Pneumatic, Flushing, Surface Preparation & Painting, Bolt
Tightening, Piping Fabrication, Piping Erection & Installation, Pipe Wrapping, etc.
• Coordination with Third Party / Authorized Inspector for inspection & report endorsement
• Coordination with NDT Party for NDT execution as per ITP and Client’s requirement
• Coordination with QAQC Inspector for Material Receiving Inspection for major materials
• Coordination with QAQC Inspector for Fabrication Inspection (Visual, Fit-up, Dimensional, Leveling etc.)
• Coordination with QAQC Inspector for Factory Acceptance Test / Pressure Test (HT, Pneumatic) and Flushing
inspection together with Client’s representatives

2017~2018
Tower Documents Executive – QAQC (Tech.)

Key Roles & Responsibility
• Coordination with QC Inspector for Material inspection report (Mill certificate)
• Coordination with QC Inspector for Fabrication Inspection – Fit up, Dimensional, Flatness, Visual reports for
compilation in Tower Doc.
• Coordination with NDT Tech. for NDT Inspection – MPI, UT reports for compilation in Tower Doc.
• Compilation of Material Inspection report, Fabrication Inspection report & NDT report into Tower Doc. for
submission to Client together with completed Tower
• Responsible for the presentation of Lean Manufacturing System approach as a part of the overall Production
improvement program to enhance the efficiency of productivity and cost-saving methods
• Responsible for the presentation of Quality Book report of selected Towers – concluding the overall
manufacturing process of the Tower from early fabrication stages, inspection, assembly, to shipment
• Responsible for the compilation of suggestion during the Production Improvement Program (PIP) – comprising
all entities towards achieving the production target during PIP implementation.
• Responsible to perform 5S routine & abide all the safety & health regulations

2016~2017
Quality Assurance & Quality Control (QAQC) Inspector

Key Roles & Responsibility
• Preparation of Test package comprising Piping fabrication & installation reports – Material receiving, Fit up &
Visual inspection, Installation checklist, Line check, Hydrostatic testing & flushing, Calibration certificates for
pressure gauges, Dye Penetrant test, Snag list / Punch list
• Perform Piping fabrication & installation inspections – Visual inspection, alignment check, dimensional check,
visual after painting, straightness check, tightening of piping materials (pipe, elbows, couplings, plugs etc.),
Pipe support installations etc.

2015~2016
Quality Assurance & Quality Control (QAQC) Engineer

Key Roles & Responsibility
• Preparation & submission of Inspection Test Plan (ITP) for Civil, Structure & Mechanical as per Scope of Work
• Preparation & submission of QAQC Fabrication, Inspection & Testing Procedure – WPS, NDT (DPT, RT, UT,
Holiday, Hydrostatic Testing, Pneumatic Testing, Flushing, Acid Pickling, Surface Preparation & Painting, Bolt
Tightening, Weld Repair etc.
• Preparation of Shop Fabrication Checklist for inspection & testing sequence with endorsement by Authorized
Inspector (AI) or Third Party Inspector (TPI)
• Coordinates with QAQC Inspector for fabrication inspection & testing of Pressure Vessel, Heat exchanger &
other equipments & piping components – Material receiving, marking before cutting, plate rolling, bevel
preparation, fit up, visual check after welding, Hydrostatic / pneumatic testing, surface preparation & painting,
Post weld heat treatment (PWHT), mechanical testing (impact, bend, tensile, hardness etc.)
• Liaise with Authorized Inspector (AI) and Third Party Inspector (TPI) for inspection activities & documentation
endorsement prior to verification by Client’s representative
• Liaise with Client’s representative upon critical issues highlighted comprising welding repairs, mechanical tests
requirements etc.
• Perform 5S routine & abide all the safety & health regulations during working period