Star Profile Candidates

Experience
Jan 2017 – Present
(2 years)
Engineering Manager
| Malaysia
IndustryManufacturing / Production
SpecializationEngineering – Electronics/Communication
Position LevelManager
RoleManagement
Overall in charge in product and process engineering for life science products.

Jan 2014 – Present
(5 years)
Assistant Manager
IndustryManufacturing / Production
SpecializationEngineering – Electronics/Communication
Position LevelManager
RoleManagement
As department head of SMT to hold job responsible to manage and guide a team of SMT engineers and technicians to maintain and improve productivity and quality.
To lead and plan jobs expectation to engineers and technicians in order to achieve department objectives of
1. To minimize the machine downtime
2. To increase machine uph
3. To increase machine mounting points in order to maximize the machine utilization.
To provide strategic to meet production OTD.

Sep 2011 – Jan 2014
(2 years 4 months)
Senior Product Engineer
IndustryElectrical & Electronics
SpecializationEngineering – Industrial
Position LevelSenior Executive
RoleIndustrial/Production Engineer
Monthly SalaryMYR 4,500
Responsibilities:

To establish the product assembly process base on the Customer Bill of Material and Product related documents to meet the Products specification.
To ensure critical areas required for inspection are listed in the Quality inspection guideline.
Responsible for all Engineering correspondence between customer and company, and carry out necessary co-ordination with internal departments to ensure products are assembled to customer’s latest design changes requirements.
To investigate the cause of non-conforming products and implement action plan to prevent re-occurrence.
To recommend the stopping of line in the event when non-conformance cannot be rectified.
To participate in the team initiated by the Quality Engineer to resolve customer complaint.
To maintain and further improve the process manual for either efficiency improvement or engineering change implementation.
To participate in the Statistical Process Control and other quality improvement programs or meeting for quality enhancement.
To provide engineering support to production to ensure problem free manufacturing

Jun 2007 – Jun 2011
(4 years)
Senior Process Engineer
IndustryManufacturing / Production
SpecializationEngineering – Electronics/Communication
Position LevelSenior Executive
RoleProject Management
Monthly SalaryMYR 3,136
1. As team leader to lead production team for time to time process improvement in order to meet targeted yield and customer requirement. 2. Perform process development for new product and transfer process knowledge to production team.
3. Perform DOE,FMEA, IQ,OQ,PQ for new product setup and validation in order to meet customer requirement.

Employment History

Position Title : Quality Engineer
Position Level : Engineer
Specialization : Engineering – Others
Industry : Electrical & Electronics
Duration : Nov 2016 – Present
Monthly Salary : RM4,285
Responsibility:
1) To verify the process flow and work station document for all model.
2) Conduct in-house audit on the countermeasure implementation.
3) Containment action & countermeasure reply through 8D / 5D to customer.
4) Conduct documentation audit and on the countermeasure reply.
5) To handle all customer feedback / complaints related to component failures &
6) perform analysis & follow-up actions
7) Generate internal audit report such control plan, ESD, IPQC, OQC & Out of box audit
8) Report.
9) Ensure quality and sustainability of production processes
10) Undertake internal and process audits of the Quality Management System (QMS].
11) To implementation on the 5S & safety policy.
12) To review on and maintain a safety working environment for employee
13) To suggesting improvement activities to create safety working environment.
14) Inspecting production machinery and employees to make sure the production
process runs smoothly
15) Report all malfunctions to production executives to ensure immediate action
16) Communicate with external quality assurance officers during overall ISO compliance audit and update all documentation.
17) Schedule and perform audit activities, to include pre-audit planning, audit execution
18) To monitor the calibration status of all equipment’s and ensure it is calibrated.

Major achievement
1) Study Control plan, PFMEA, overall ISO audit, Internal QMS audit.
2) Proposed implementation and accuracy in Control plan and PMEA.

Position Title : Quality Assurance Quality Control Executive
Position Level : Executive
Specialization : Executive
Industry : Electrical & Electronics
Duration : Dec 2007 to Feb 2016
Monthly Salary : RM4,700
Responsibility:
1) Understand customer needs and requirements to develop effective quality
control processes
2) Working together with a Quality Assurance (QA) team to assess product
problems and brainstorm solutions
3) Investigating causes of quality problems and proposing solutions
4) Inspecting production machinery and employees to make sure the production
process runs smoothly
5) To coordinate the PFMEA study with related team members during the new project
develop
6) To liaise with customer for any claims and coordinate internally with other team
members to identify the root cause/causes and prepare countermeasure report and
submit report on or before deadline
7) To liaise with supplier for any claims and issue countermeasure report to supplier and
ensure countermeasure reports are received on or deadline
8) To liaise with internal production for any claims and issue countermeasure report to
production and ensure countermeasure report are received on or before deadline
9) To compile all monthly departments objective reports and submit to OM &MD for
Review
10) To propose improvement plan to top management related to product quality and
Processes
11) To monitor the calibration status of all equipment’s and ensure it is calibrated.

Position Title : Supplier Quality Engineer
Position Level : Engineer
Specialization : Engineering – Others
Industry : Electrical & Electronics
Duration : Feb 2003 – Dec 2006
Monthly Salary : RM3,400
Responsibility:
1) Working together with a Quality Assurance (QA) team to assess product
problems and brainstorm solutions
2) Investigating causes of quality problems and proposing solutions
3) Inspecting production machinery and employees to make sure the production process runs smoothly
4) To liaise with supplier for any claims and issue countermeasure report to supplier and
ensure countermeasure reports are received on or deadline
5) Ensure quality and sustainability of production processes

Position Title : Assistant Engineer
Position Level : Engineer
Specialization : Engineering – Others
Industry : Electrical & Electronics
Duration : Feb 1995 – Jan 2003
Monthly Salary : RM2,200

Responsibility:
1) On job training in inspection method of new models
2) Investigating causes of quality problems and proposing solutions
3) Solely prepared for New models
4) To prepare of ICT and FCT jigs

Experience

Jul 2018 – Jun 2020
(1 years 11 months) Water System/WWTP SeniorTechnician (contract finished)
Negeri Sembilan, Malaysia

Monthly Salary MYR 2,700

• Focusing on Utilities and Water System Equipment.
• Include Chiller, Cooling towers, AHU, Boiler, Air Compressor, Waste Water Treatment Plant, Tube Wells, Reverse Osmosis Plant, Highly Purified Water System, Purified Water System, Water for Injection System, and Pure Steam System.
• Monitoring and operation condition records (conductivity, flow meter, pressure gauge, pH, temperature, etc.)
• Chemical dosing preparation and top up.
• Include Preventive Maintenance scheduling, Troubleshooting, arrangement of daily, weekly, monthly, quarterly and annual checklist and planned maintenance according to the master PM schedule.

Oct 2013 – May 2018
(4 years 7 months) Senior Maintenance Tech (Waste Water Treatment Plant) & Utility
Negeri Sembilan, Malaysia

• Monitoring and operation condition records. (Flow meter, pressure gauge, pH, DO, SV 30, etc.
• Adjust optimum chemical dosage (jar test).
• Chemical dosing preparation and top up.
• Dehydrator operation (chemical & biological sludge) process.
• Check equipment condition and arrange repair work if necessary. • Check equipment for plant ( compressor oil flooded & oil free)

Nov 2010 – Jan 2013
(2 years 2 months) Technician Production/Process
Selangor, Malaysia

• Report to supervisor
• Assist in troubleshooting of machineries breakdown to find the root cause and recommend actions.
• Assist establishing and maintaining preventive maintenance programs for machineries, instruments and utility.
• Dehydrator operation (chemical & biological sludge) process.
• Ensure on line production quality comply with quality standards specifications.

Feb 2006 – Oct 2010
(4 years 8 months) Process Technician

Report to supervisor
• Perform chemical receiving product from loading room to reactor tank (ethanol and liquid) SWETA and REB A product, do heating for product and cooling process, take sample and do quality check before start troubleshoot and feed to machine after complete transfer to vacuum dryer process.
• Assist troubleshooting of machineries breakdown to find the root cause and recommend corrective actions.
• Report all completed work (material and labour) in the maintenance work order system (checklist).

Dec 1999 – Dec 2005
(6 years) Technician Level 3 (Fabrication/Tool and Machine)
Selangor, Malaysia

• Report to supervisor
• Perform all repair, maintenance and modification works (mechanical and structural) of the plants machineries and buildings in the most efficient and safe manner.
• Assist in troubleshooting of machineries breakdown to find the root cause and recommend corrective actions.
• Assist in establishing and maintaining preventive maintenance programs for machineries, instruments and utility.
• Perform spare parts inventory checks and reconciliation.
• Report all completed work (material and labour) in the maintenance work order system.
• Supervise all works that is outsourced to external contractors.

Aug 2016 – Present
(4 years 2 months) Operation technician WTP
Industry Utilities / Power
Specialization Engineering – Industrial
Position level Non-Executive
Role Industrial/Production Engineer

Clean utilities (water treatment plant)
– Perform daily monitoring of the waste water treatment plant and report to Utility Engineer
– log book recording & hand over
– Support water system team in production of Purified Water (PW), Water for Injection(WFI) and Reverse Osmosis(RO) systems.
– Carry out preventive maintenance as per schedule. etc sanitization, sterilization , chemical cleaning.
– product ( purified water, pure steam, WFI)
– SCADA,HMI
– Perform troubleshooting
– Record keeping of waste water treatment plant operational data and maintaining checklist
– carry out housekeeping and maintaining equipment.
– followed the procedures required by Good Manufacturing Practice (GMP) during cleaning operation and maintenance.

Dec 2014 – May 2015
(5 months) Trainee Technician

Industry Electrical & Electronics
Specialization Engineering – Electrical
Position level Entry Level
Role Electrical Technician/Support

WORK EXPERIENCE
08/2007 – Present
HR Manager
Johor, Malaysia

To prepare all the payroll to meet the deadline monthly basis.
Prepare & submit the payroll report to Finance on time.
To submit the monthly social security & statutory data on time.
Prepare and compile the yearly Bonus & Merit Increment process.
To manage the recruitment & selection process.
To supervise and conduct all HR administrative matters which comply with the local legislative.
To prepare the yearly AOP for the HR and compile all the figure from the respectively Function.

05/2000 – 08/2007
Admin Exe

To handle the payroll and sales team commission calculation.
To arrange all the orders to be delivered within the lead time.
To check all the distributors’ monthly claims, which is followed company monthly bulletin.
To counter check all the monthly display block expenses from the retail outlets with supporting documents.

MPLOYMENT HISTORY

1. Johor, Malaysia
Dec 2019 – Current
Industry : Manufacture
Specialization :Marketing/Business Development
Role : Marketing Executive
Position Level :Supervisor
Monthly Salary :MYR 3,000
Manage the man power of a group around 10 person at stall for selling the prawn and supply the prawn to wholesale market. Maintain and caring the wholesale market customer provide service and negotiation with them for the price and quality control

2. Johor, Malaysia
Nov 2017 – Nov 2019
2 year
Industry :Property / Real Estate
Specialization :Marketing/Business Development
Role : Marketing Executive
Position Level :Manager
Monthly Salary :MYR 6,000
Manage the sales team and doing road show over the Johor Bahru area,the team conduct around 20 member and giving training on property knowledge and skill.
Handle developer side the marketing plan and pricing package scheme. Advertising marketing on internet like Facebook marketing and wechat marketing for expend the customer listing through the internet marketing. Good and more experience at doing road show and event,can get all the mall promotion area and deal with the event organiser to build the road show as well and getting more sales on it.

3. Johor, Malaysia
Jun 2016 – Oct 2017
1 year 5 months
Industry :Property / Real Estate
Specialization :Property/Real Estate
Role :Property Sales
Position Level :Manager
Monthly Salary :MYR 5,000
Manage the sales team and doing road show over the Johor Bahru area,the team conduct around 30 member and giving training on property knowledge and skill.
Handle developer side the marketing plan and pricing package scheme.
Advertising marketing on internet like Facebook marketing and wechat marketing for expend the customer listing through the internet marketing.
Good and more experience at doing road show and event,can get all the mall promotion area and deal with the event organizer to build the road show as well and getting more sales on it.

4. Johor, Malaysia
Apr 2014 – May 2016
2 years 2 months
Industry :Advertising / Marketing / Promotion / PR
Specialization :Marketing/Business Development
Role :Event Management
Position Level :Manager
Monthly Salary :MYR 5,000
Being a sales manager for the company and take care about 25 people for one team and lead them to score the higher target 60 units per month and average around 40 units for the other month for selling MB Group project,
Preparing the booth for sales team and market survey for all competitors and marketing strategy for promotion package and propose pricing for each project.
Manage the team member and guild them how to sold the product for property knowledge and closing skill for the sales and the PR relationship with customer and satisfy customer needs.
Fulfil the job scope set by Managing Director and hit the target for sales team is the main issue for my responsibility.

5. Johor, Malaysia
Mar 2012 – Mar 2014
2 years
Industry :Advertising / Marketing / Promotion / PR
Specialization :Sales – Corporate
Role :Sales Executive
Position Level :Senior Executive
Monthly Salary :MYR 3,000
Being a sales executive and average for one month around 8-10units sales for johor bahru area property.Become team leader and lead one team of member around 6people to hit team target around 20 units for one month.

Work Experience

Sales Consultant: July 2018 to presents

• Market survey for property around johor and across Malaysia for the price,location,new launch,buying trend,and so on
• Facilitate Companies to Explore overseas markets and cooperate with teir potential partners overseas.
• Good reception skill for Chinese customers
• Devolop China distribution and marketing
• Good communication skills in order to effectively communicate with all levels or professionals, both internal and external
• Be responsible for receiving customers and providing professional property purchase opinions

Assistant Manager: May 2016 to June 2018

• Searching for potential customer can be individual or group of investors
• To conduct property viewing at developer showrooms to pontential customers
• Present to customer in real estate investment opportunities
• Marketing through facebook page/group.cold calling,flyer distribution,booth,and so on to get more potential buyer listing.
• Offer financial advice to customer for eg mortgage loan requirement,debt service ratio,and so on
• Market survey for property around johor and across Malaysia for the price,location,new launch,buying trend,and so on
• Sales and marketing for new projects from developers
• Liaise with higher management to complete the sales process

Reason of leaving: Wanted to change in working environment and to fully utilize the skills that I have learnt.

Operation Manager: June 2007 to April 2016

• Dealing with different branches.
• Dealing with bank for operation issue.
• Remittance money to overseas services for clients.
• Manage Genting Highland casino platinum members lounge.
• Report to director.

Reason of leaving: Looking for a change in working environment.

Employment History
1. (2013-2014)
Industry: Property Agency Company
Position: Property Consultant
Salary: RM2000+Commission
Job Reponsibilities:
a. Sells product
b. Contact viewing customer
c. Collect potential customer listing and keep follow up
d. Bring customer visit showhouse increase sales result

2. (2014-2016)
Industry: Property Agency Company
Position: Property Consultant
Salary: RM2500+Commission
Job Responsibilities:
a. Sells product
b. Support marketing activities such as launching and roadshow
c. Connect with the developer and purchaser confirm the sold unit will not double sells
d. Contact viewing customer
e. Maintain good customer relation and service
f. Liaise with purchasers, lawyers and bankers for SPA, loan document, and other related matters

3. (2017-2018)
Industry: Property Developer
Position: Property Consultant
Salary: RM2750+Commission
Job Reponsibilities:
a. Introduce project and sells product
b. Support marketing activities such as launching and roadshow
c. Prepare sales report
d. Service foreigner customer such as china and Indonesia
e. Maintain good customer relation and service
f. Seeking other property agency cooperate with developer increase sales result

4. (2019)
Industry: Property Developer
Position: Property Consultant Senior Sales Executive
Salary: RM3000+Commission
Job Responsibilities:
a. Introduce project and sells product
b. Suggest new package to developer how increase sales
c. Prepare sales document collect document with customer
d. Contact banker and follow up customer bank loan case
e. Arrange customer signing SPA and communicate lawyer film
f. Seeking other bank valuever check the project value
Reason of leaving : company closed down by end 2019

Employment History
Customer Sales Representative,Johor Bahru
July 2017 – September 2017
-Engaged with customers ie showed facilities of the gym, introduced the courses provided and membership benefits
-Achieved 3-4 membership sales per week
-Maintained company social media ie promoting video

Johor Bahru
June 2016 – August 2016
-Engaged in conveyancing project work ie transfer of legal title
-Prepared more than 500 of Sales and Purchase Agreements in 3 months
-Translated more than 50 document in Bahasa Malaysia and English into Chinese, 45 mins per page
-Attend Legal courses for professional development ie conveyancing on contract and property

Experience
(SALES)
June 2017 to Dec 2018
．Serving customer

i (CASHIER)
Jan 2019 to Aug 2019
．Cashier
．Serving customer

Sept 2019 to Feb 2020
．Sales & Marketing

Operation Assistant
Johor, Malaysia
Industry : Transportation / Logistics
Specialization : Inventory/Material & Warehouse Management
Role : Warehouse Ops
Position Level : Non-Executive
Monthly Salary : MYR 2000
Years : MEI 2014 – FEB 2020
Job Description
➢ Performing administrative duties
➢ Assisting receptionists Couriering important files
➢ Providing innovative ideas Managing records of company stocks records and rentals
➢ Coordinating company meeting, events and sessions with other department assistants
➢ Preparing guests or client accommodations
➢ Provide documents, files, spreadsheets and databases for meeting purpose
➢ Established long-term customer relationships through prompt and courteous service.
➢ Led warehouse improvement initiatives to advance operational efficiencies.
➢ Supervised material flow, storage and global order fulfillment.
➢ Picked up incoming stock and delivered materials to designated locations.
➢ Assigned and recorded job for jobs per shift.
➢ Tracked time spent on assignments each day for productivity reporting.
➢ Maintained accurate stock records and schedules.
➢ Collaborated with third-party vendors to implement a new SOP.
➢ Forecasted manpower requirements based on daily workload and company targets.
➢ Enforced the on-time shipment of products to create exceptional customer experiences.
➢ Conducted monthly inventories of materials on the work floor.
➢ Communicated all emergencies, delays due to weather and carrier schedule changes to customers and supervisors.
➢ Estimated weights, heights and centers of balance to make precise placements.

WORK HISTORY.
Electrician’s Helpers
Johor, Malaysia
Industry : Oil & Gas
Specialization : Help electricians by performing duties requiring less skill. Duties include using, supplying or holding materials or tools, and cleaning work area and equipment.
Role : Marine Business Unit & Offshore Business Unit.
Position Level : Non-Executive
Monthly Salary : MYR 1600
Years : JANUARY 2013 – FEBRUARY 2014 (1 year)
Job Description Measure, cut, and bend wire and conduit, using measuring instruments and hand tools.
➢ Measure materials or objects for installation or assembly.
➢ Cut metal components for installation.
➢ Trace out short circuits in wiring, using test meter.
➢ Test electrical equipment or systems to ensure proper functioning.
➢ Strip insulation from wire ends, using wire stripping pliers, and attach wires to terminals for subsequent soldering.
➢ Install electrical components, equipment, or systems.
➢ Examine electrical units for loose connections and broken insulation and tighten connections, using hand tools.
➢ Inspect electrical or electronic systems for defects.
➢ Repair electrical equipment.
➢ Drill holes and pull or push wiring through openings, using hand and power tools.
➢ Thread wire or cable through ducts or conduits.
➢ Construct controllers and panels, using power drills, drill presses, taps, saws and punches.
➢ Fabricate parts or components.
➢ Maintain tools, vehicles, and equipment and keep parts and supplies in order.
➢ Maintain construction tools or equipment.
➢ Transport tools, materials, equipment, and supplies to work site by hand, handtruck, or heavy, motorized truck.
➢ Move construction or extraction materials to locations where they are needed.
➢ Install copper-clad ground rods, using a manual post driver

Experience

Jan 2018 – Mar 2020
(2 years 2 months) Finance Manager

Job Scope
• Monitoring day to day operation financial operation within the company
• Preparation of monthly and quarterly management report with variance analysis
• Preparation of monthly and quarterly of cash flow report
• Tracking and Analysis of Monthly Departmental Expenses against Budget
• Review of Reconciliation for Month End Closing of AR, AP and bank
• Review and improve internal control to ensure continued reliability of accounting system
• Preparation of annual budget and forecast reports
• Preparation of tax computation and ensure filing and returns are prepare in timely manner
• Liaison with relevant parties, e.g. Internal Auditors, External Auditors, Company Secretarial, Banker for financial information required
• Other ad-hoc duties assigned by Managing Director

2013 – 2018
(5 years) Senior Accountant
Johor, Malaysia

Job Scope:
• Closure of monthly accounts and preparation of monthly financial statements in a timely and reliable manner.
• To perform month end for Accounts Receivable, Accounts Payable, Fixed Assets and general ledger functions within the finance system.
• Assist in the preparation of annual budgets and forecasts.
• Continuous management of financial systems and budgets.
• To investigate variances against budgets and provide analysis of differences.
• To generate cash flow forecasts as required by the business.
• To review account/bank reconciliations.
• To deal with daily transactions for the petty cash and ensure that reconciliations are completed.
* To prepare monthly GST submission
• To prepare and coordinate of audit process.
• Tax computations and ensure all filing and returns are done in a timely and accurate manner.
* Other ad-hoc duties assigned by Managing Director.

2010 – 2012
(2 years) Assistant Account Manager
Johor, Malaysia

Job Scope:
• Assist Finance Manager to lead and manage the overall finance and accounting operation of the company
• Responsible for timely and accurate financial and management reporting on monthly and quarterly basis
• Ensure financial records are maintained in compliance with Financial Reporting Standards and Company Act
• Coordinate with HQ/holding Company for the reporting changes or requirements by the Group
• Review weekly and monthly cash flow reports
• Coordinate monthly inventory counting and ensure proper inventory management
• Assist in preparing annual budget and forecast reports
• Assist in costing function
• Review the audit and tax schedule prepared by accounts team and ensure reconciliation to trial balance.
• Liaison with relevant parties, e.g. auditors, company secretary and banker for financial related matters.
• Other ad-hoc duties assigned by Finance Manager

2009 – 2010
(1 year) Senior Account Executive
Johor, Malaysia

Job Scope :
* Responsible in handling product costing
* Responsible for inter-company selling price within the group
* Perform periodic review and analysis on price variance in order to ensure effective cost control.
* Coordinate monthly inventory counting and ensure proper inventory management
* Responsible for quarterly and yearly cost revision exercise.
* Assist in preparing annual budget and forecast reports
* Responsible for monthly statistic reports
* Responsible for inter-company balances and ensure reconciliation within the deadline
* Review audit and tax schedule prepared by accounts team and ensure reconciliation to trial balance.
* Liaison with relevant parties, e.g. auditors, tax agents, company secretary and banker for financial related matters.
* Other ad-hoc duties assigned by account manager.

2005 – 2009
(4 years) Senior Account Executive
Johor, Malaysia

Job Scope :
• Responsible for monthly full-set of manufacturing accounts
• Work closely with the accounts team and ensure timely submission of monthly management report Preparation of monthly manufacturing variance report
• Journalise all related entries Ensure adequate provision and accrual are provided
• Analyse monthly income statement actual vs budget variances
• Review of cash flow report Perform bank reconciliation Maintain inter-co balances and ensure reconciliation
• Maintain Fixed Assets Register
• Handling Capital Expenditure and ensure fixed assets are capitalized
• Preparation of audit schedule and tax schedule
• Preparation of statistic report to statistic department
• Liaison with relevant parties, e.g. auditors, company secretary and banker for financial related matters.
• Other ad-hoc duties assigned by account manager

1996 – 2005
(9 years) Account Executive
Johor, Malaysia

Job Scope:
• Responsible for full-set of Manufacturing accounts and oversee daily operation of accounts
• Responsible for timely submission of monthly management reports including consolidation package.
• Analyse variances between standard and actual costs to identify company’s operational performance Involved in budget process to prepare monthly budget Profit & Loss.
• Review Cash flow Report
• Perform Bank Reconciliation
• To prepare management/financial reports such as Analyse of Profit & Loss Account and Details Balance Sheet Report
• Preparation of Audit Schedule
• Preparation of Tax Schedule
• Maintained Inter-company Balances
• Maintained Fixed Assets Register
• Maintained cash budget and monthly cash requisition from HQ
• Liaison with relevant parties, e.g auditors, company secretary and banker for financial related matters.
• Other ad-hoc duties assigned by account manager

1993 – 1996
(3 years) Account Officer
Johor, Malaysia

Job Scope :
• In-charged of AR and AP
• Generate Invoice
• Follow-up on AR Receipt
• Matching Invoice against PO
• Prepared manual and computerise cheque for vendor
• Creditors Reconciliation
• Update of cash flow report
• Perform Bank Reconciliation
• Release Petty Cash to relevant party

WORK EXPERIENCE IN THE RECENT 10 YEARS

(Johor Bahru) | Apr 2019 – May 2020 |
Part-time Language Teacher
• Teaching adults English in all levels
Reason of leaving: Non-operative due to MCO

Mar 2018 – Oct 2018 |
Business Development Manager
• Sales and marketing: managing sales and recruitment agents’ files and documentation for the sales agents, research of educational landscapes and new updates to support China sales team, managing China’s study tour logistics including students counselling and accommodation arrangement, liaison with academic team and parents for providing feedbacks etc.
• Paperwork: translation of company contracts, MOU and collaborative agreements with other institutions (English & Chinese), copywriting for publicity and for advertising materials
• Project management: managing collaborative project with College (Skudai)
Reason of leaving: Retrenchment due to change of management

(Skudai, Malaysia) | Apr 2014 – Dec 2017 |
Executive Secretary & Research Executive
Secretarial duties, finance matters, operation and student service in Faculty of Business & Management & Institute of Graduate Studies and Research
• Coordinating meetings & recording meeting minutes
• Arranging multiple schedules for the Dean
• Managing all the paperwork and correspondence for the faculty including twinning programs with UK universities, MQA accreditation, MOU and collaboration agreements with other institutions
• Setting up budget, processing purchases and claims, tuition fees payment of students
• Planning & scheduling courses, teaching observation and exam matters
• Managing marketing materials and website information in drafting, translating, editing and proof-reading (both English & Chinese)
• Organising and accommodating internal and public seminars, open-day events, graduation ceremonies and hosting guests
• Briefing new students, reviewing credit transfers for students from other institutions, attending students’ inquiries
• Managing MBA courses and part-time lecturers’ contracts, research and conference funding, research assessment (SETARA 2017 – Integrated Excellent Universities Rating for the Ministry of Higher Education Malaysia), academic staff publications
Reason of leaving: End of contract, roles disbanded, duties rearranged to lecturers

May 2010 – Dec 2013 |
Retail Support Executive
• Back office and warehouse operation and logistics, main duties include: managing customers’ contracts & documentations, filing & scanning, records updating, data entry, stock taking, packing & dispatching etc.
• Maintaining SOPs and exceptional customer service for retail operation in compliance with Partner requirements and standards, and meeting deadlines of daily paperwork and monthly reports for account dept
• Coordinating corporate sales and logistic deliveries of mobile devices to the company convenient stores and managing stock returns; and other ad-hoc duties assigned by supervisor
Reason of leaving: End of contract, role automation to reduce dept headcount

(Johor Bahru, Malaysia) | Jun 2009 – May 2010 |
Legal Clerk cum Project Coordinator
• Handling cases in bankruptcy and winding-up litigation, conveyancing and divorce
• Registration of society – Trilingual Club & Melindo Club
• Coordinating Sibu Island resort investment project
Reason of leaving: Received job offer in Singapore

Working Experience
________________________________________

Achievements and responsibilities:

• Worked at a tuition centre as a secretary as well as a part time teacher.
• Helping my dad since young with his business and it helped me to develop my communication skills

Jun 2019 – Jun 2020 (12 months)
Sales & Operations Manager
Johor, Malaysia
Industry: Sales and services of automotive machineries / equipment and tools
Specialization: Corporate Strategy / Business Development
Role: Management
Position Level: Manager
Reports to: Managing Director
Monthly Salary: MYR 6,000
Others benefit: Mobile phone claim per bill + Vehicle fuel claim (mileage) + Sales commission.
Responsibilities:
 In charge of the company’s daily operations and management, within the scope of the authorization of the board of directors, signed contracts on behalf of the company, approval and handling of various matters of the company.
 Develop and implement effective business development & marketing strategies, budgeting & feasibility and cost analysis to meet revenue growth target and profitability.
 Implementation of effective operation and management policies.
 Maintains receiving, warehousing, and distribution operations.
 Ensure daily operation is coordinate and run in smooth manner.
 Manpower planning for task delegation by establishing work schedules.

Work Achievements & Initiatives: Set-up of new branch in Shah Alam, Selangor.

Reason for Leaving: Remuneration not up to expectation.

Apr 2012 – May 2018 (6 years)
Assistant General Manager
Guangzhou, China.
Industry: Wholesale of Apparel (Uniform)
Specialization: Corporate Strategy / Business Development
Role: Management
Position Level: Senior Manager
Reports to: Board of Directors
Monthly Salary: MYR 8,500 + CNY 12,000 (Cost Of Living Allowance)
Responsibilities:
 To be key management participant in development activities for the new established company.
 Managing and overseeing all daily business and day to day operations ranging from human resource, finance and office administration, production for secondary processes (printing & embroidery), warehousing, sales and marketing.
 Coordinating directors to implement development strategy and business plan of the company, and following up the distribution and implementation of the job objective.
 Monitor and control the company’s performance and finances in accordance with the company budget.
 To ensure that all staff are effectively employed and adequately trained to perform their responsibilities and operational tasks in an ethical and responsible manner.
 To manage internal plan-making and each department affairs.

Work Achievements & Initiatives: Set-up and launched this new branch in Guangzhou, China.

Reason for Leaving: Change of management and Expiry of employment contract.

Feb 2011 – Apr 2012 (1 year 3 months)
Production Manager
Johor, Malaysia
Industry: Garment manufacturing
Specialization: Manufacturing / Production Operations
Role: Management
Position Level: Manager
Reports to: General Manager
Monthly Salary: MYR 6,600
Responsibilities:
 To assist in problem solving and trouble shooting in order to reduce process downtime and production wastage.
 To evaluate the production performance to ensure high productivity, maximize utilization of capacity, operating efficiency and cost effectiveness.
 Manages an efficient, smooth production process with maximum utilization of the available resources
 Maintains the production planning schedule and provides periodically progress updates to management
 To coordinate with various departments in order to meet the product quality standards and production schedule for delivery.

Work Achievements & Initiatives:
Successfully increased the production output from 30000 pcs to 50000 pcs per month.

Reason for Leaving: Transferred / relocated to Guangzhou, China.

Nov 2002 – Jan 2011 (8 years 3 months)
Operation Manager
Johor, Malaysia
Industry: Metal fabrication / Manufacturing
Specialization: Manufacturing / Production Operations
Role: Management
Position Level: Senior Manager
Reports to: Managing Director
Monthly Salary: MYR 5,000
Responsibilities:
 Leading the overall responsibility for the factory operations.
 Planning to support production activities in meeting quality, productivity, delivery schedule and customer satisfaction
 Participate in any project development work
 To complete the feasibility study, including customer requirement, design capability, material selection, and etc.
 Managing and undertaking costs analysis for project work
 To monitor project for process improvement
 Monitor and control of stock inventory
 Maintain quality awareness among workers
 Liaise with customers, subcontractors and suppliers.

Work Achievements & Initiatives:
Appointed as Quality Management Representative (QMR) and successfully established and implemented ISO 9000:2000 for the company.

Reason for Leaving: The company closed its business

Apr 2000 – Oct 2002 (2 years 7 months)
Services Engineer
Johor, Malaysia
Industry: Textiles printing system and machinery
Specialization: IT / Engineering
Role: Technical Support
Position Level: Senior Executive
Report to: Technical Manager
Monthly Salary: MYR 3,070
Responsibilities:
 To attend computerized machinery installation according to company\\’s order.
 Execute technical assistance & technical support to customer including troubleshooting and fault diagnosis, on-site support services.
 Responsible to coordinate sales & customer service activities
 Provide efficient and effective support service including technical and training activities to overseas’ agency force.
 To trouble-shoot & workout corrective/preventive action for product problem.
 Involved in the research & development of the machinery products.
 Administration and maintenance of all the computer workstations & networking.

Work Achievements & Initiatives:
Successfully installed/implemented A\\’Tex products for clients in Malaysia and abroad such as Singapore, Thailand, Indonesia, China and Honduras by setup the wholly computerized systems for their Design and Screen engraving Dept.

Reason for Leaving: Better offer from previous company.

Nov 1994 – Apr 2000 (5 years 6 months)
Assistant Manager
Johor, Malaysia
Industry: Metal fabrication / Manufacturing
Specialization: Manufacturing / Production Operations
Role: Management
Position Level: Senior Executive
Report to: Operation Manager
Monthly Salary: MYR 2,380
Responsibilities:
 Participate in any project development work
 To complete the feasibility study, including customer requirement, design capability, material selection, and etc.
 To prepare drawing for production & engineering
 To attend a design modification requested by customer or production
 To monitor project for process improvement
 To manage engineering changes and quality-related issues
 To supervise and verify the quality of design from designers
 To train recruit designers
 Administration and maintenance of all the computer workstation & networking

Work Achievements & Initiatives:
Set-up the wholly computerized Design Dept. for the company

Reason for Leaving: To extend the scope of experience

Working Experiences:
Sales Manager (South East Asia)
Consumer Products Industry
Feb 2020 – Aug 2020

Reason of leaving: Pandemic issues
Responsibilities:
• Develops a business plan and sales strategy for the market that ensures attainment of company sales goals and profitability.
• Responsible for the performance and development of sales staff. Providing guidance and directions to sales staff.
• Initiates and coordinates development of action plans to penetrate new market
• Assists in the development and implementation of marketing plans as needed.
• Provides timely feedback to senior management regarding performance.
• Provides timely, accurate, competitive pricing on all completed prospect applications submitted for pricing and approval, while striving to maintain maximum profit margin.
• Maintains accurate records of all pricings, sales, and activity reports.
• Controls expenses to meet budget guidelines.
• Adheres to all company policies, procedures and business ethics codes and ensures that they are communicated and implemented within the team.
• Maintains contact with all clients in the market area to ensure high levels of client satisfaction.
Key Achievements:
• Appoint new distributor in Laos

Business Development Manager
Consumer Products Industry
Mac 2018 – Sep 2019

Reason of leaving: Settle down in Malaysia

Responsibilities:
• As a key distributor for international brands
• Manage and develop modern trade outlets
• Develop entry level staff into valuable sales people
• Induce off take at retail level by creating demand
• Develop detailed business plans to drive small or radical changes. (People, Products’ Distribution, area and channel)
• Provide guidance for any occurring problems and issues
• Work closely with key customers to keep them updated on process changes
• Growth business by existing and new accounts
• Develop growth strategy in sales and marketing, to force both on financial gain and customer’s satisfaction
• Conduct research to identify new sales, markets and customer needs
• Arrange business meetings with prospective customers and clients
• Develop project sales channel
• Creating, negotiating and closing commercial agreements
• Seeking opportunities for business development within a defined area or sector
• Organize and execute assigned business projects (Hotels, Service Apartments, Condominium, etc) according to client’s requirements.

Key Achievements:
• Setup “Go to Market” system (Focus on distribution & Service level)
• Establish key account customer in a constraint time
• Implement KPI for Modern/General Trade team
• Establish Retail Sales (5 direct outlets)
• Build and establish new team for project management
• Secure Hotel, Condominiums, Apartments, etc project.
• Eliminate traditional system thru Pilot phase

Maufacturing Industry
General Manager (Sales & Marketing, SEA)
June 2012 – Feb 2018

Reason of leaving: Got an overseas exposure to gain an experience

Responsibilities:
• •Strategy planning for company expansion
• Manage Local (Malaysia) and International’s (Singapore, Brunei, Vietnam, Myanmar and Indonesia) business
• Manage 4 Sales Reps for local market
• Oversee Operation in all departments; Admin, Sales & Marketing (Both International & Local), Supply Chain, & Production department.
• Sourcing materials and new products (Local & International).
• Lead and manage department within organization
• Ensure adherence to legal rules and guidelines
• Design and implement business plan and strategies to promote the attainment of goals
• Maintain relationship with vendors/suppliers
• Ensure company had adequate and suitable resources to complete its activities
• Responsible for the company P+L
• Make crucial business decisión.
• Gather, analyse and interpret external and internal data.
• Perform human resource activities such as evaluation, hiring and discipline.
• Motivate workers through incentives and positive feedback.
• Ensure workers have the resources to complete their work.
• Access the performance of all the department or company against goals and plans.
• Growth business by developing department within organization.
• Participate trade fair (Local & International)
• Planning and achieving annual sales target
• Attend business event to build market awareness.
• Supervise, lead and manage a dedicated sales team
• Provide guidance for dealer in merchandising.

Key Achievements:

• Implemented new system into company organization.
• Eliminate traditional system thru Pilot phase
• Increase company workforce to a total of 50 employees from 31 staff.
• Developed Key Accounts within existing customers and new customers
• Growth business by 25% vs. year 2015
• Launching of e-commerce in January 2014

FMCG Industry
Key Account Operation Manager
Apr 2006 – Mac 2012

Reason of leaving: Career Development

Responsibilities:
• Work closely with internal team for process & performance improvements.
• Establishes strong & sustainable relationships with key buyers, thereby enabling sales management to gain entry to the customer’s senior management.
• Works and cooperates with NSM/RSM/KAM to develop & implement strategic plan for Key Account that will complement and assist the Trade Sales team in gaining incremental business for total organization.
• Leads business negotiations (customers and internal organization) to sell/promote/defend strategic plans developed, to optimize sales potential and maximizing ROI.
• Provides directions and guidelines for the effective management to improve efficiency of Merchandisers and Distributor Sales Team. Lead six distributor’s sales representatives and seven merchandisers.
• Understands and supports the role of Marketing and Trade Marketing to ensure that all trade plans & execution within Key Account are aligned with the direction of the company.
• Identifies and focuses on business priorities & opportunities in the Modern Trade / Key Account channel.
• Responsible for South region, covering Johor & Malacca states, trade sales management.
• To achieve sales target, manage operational and promotion cost within given budget, implement trade, promotion and operation plans, assure effective implementation, monitors progress and takes action to meet performance goals.
• Lead five distributors’ sales representative and six merchandisers.
• Organizes and execute trade activities with retailers, distributors, agency, that will generate demand and ensures all program are aligned with sales, trade marketing and marketing strategies.
• Develop and maintains strong relationships with retailers in respective sales territory and distributor in both Modern and Lower trade.
• Ensures compliance with BMS regulation and procedure.

Key Achievements:
• Manage in store activities at modern trade account. Averagely 5 per month for both Johor & Malacca.
• Conduct business review with modern trade account.
• Coordinate 2 major events (Enfa Camp & Susta Nutritionland) every year since 2008 which is held in modern trade outlets. The events include stock planning, space negotiation, liaising with event company and manpower planning.
• Lead merchandising team for relay exercise at IKA outlets every year.
• Implement Trader Club program for Chinese Medical Hall Outlets (General trade).
• 2010 Best of Southern Region Awards.
• Achieved sales target

Merchandise Industry
Merchandiser
June 2002 – Mac 2006

Reason of leaving: Career Development

Responsibilities:
• To maintain existing customer and develop new customer (upper & lower trend), implement marketing and promotions activities, monitor and analyse competitor activities (Marketing Intelligence and Reporting)
• Provides clear guidelines and directions for Distributors personnel and control their operations to always align with company objective and interest
• Ensures that customer needs and opportunities are quickly identified and successfully incorporated into respective territory trade strategies
• Manage trade sales development through comprehensive market analysis, distribution and inventory management, pricing harmony and identify new business opportunities
• Build and maintain corporate image through providing professional and high qualities service.

Key Achievements:
• Roll out 230 PPOSM and VI Partners program to outlets that I covering within given time.

WORKING EXPERIENCE :
1. 1991 – 1993 JUNE (1 & HALF YEAR) AS THE MARKETING EXECUTIVE

2. JULY 1993 -1995 (4 YEARS) AS AN ENGLISH TEACHER

3. SEPT 1995 – SEPT 2002 (7 YEARS)
• 2 YEARS AS PURCHASING & SHIPPING SUPERVISOR FOR EXPORT DEPT.
• 3 YEARS AS A SENIOR MARKETING EXECUTIVE MAINLY IN CHARGE OF MARKETING SURVEY & EVENTS ORGANISING FOR EXHIBITIONS ON BOTH DOMESTIC TRADE & OVERSEA MARKET (SUCH AS PARTICIPATING HONG KONG, TAIPEI ELECTRONICS SHOW, GUANZHAO INTERNATIONAL TRADE FAIR & CES SHOW IN LAS VEGAS ETC..) TO SEEK FOR POTENTIAL OEM PARTNERS.
• 2000 – 2002 PROMOTED AS ASSISTANT MARKETING MANAGER, MAINLY REPORT TO SENIOR MARKETING MANAGER.

4. OCT 2002 – 2011
I WORKED FOR BELOW POSITIONS.
• SALES MANAGER IN KLUANG BRANCH FROM 2002 -2005
• PROMOTED AS BRANCH MANAGER IN JOHOR (BOTH KLUANG & JOHOR BAHRU BRANCH) FROM 2005 – 2007.
• PROMOTED AS REGIONAL SALES MANAGER OF SOUTHERN REGION BRANCHES (JOHOR BAHRU, KLUANG, MELAKA & SEREMBAN).

5. 2011 – 2013 FOR OWN BUSINESS

6. 2013 – 2014 WORKED AS HEAD OF SALES

7. CURRENTLY STILL WORKING FOR BELOW POSITIONS.
• 2014 – 2017 AS BRANCH MANAGER IN JOHOR BAHRU
• 2017 PROMOTED AS REGIONAL SALES MANAGER OF SOUTHERN REGION BRANCHES (JOHOR BAHRU & MELAKA).

WORKING EXPERIENCE (Junior Officer)
AUG 06 – FEB 20
Computer Knowledge (during employment period): Oracle Software (Accounting)

JOB DESCRIPTION
❖ Treasury (Petty Cash)
● Handling Petty cash daily transactions (Cash box / online bank-in / money changer)
● Checking suspense / advance payment requisition forms
● Handling staff claims (Medical / Travelling / Training / Miscellaneous claims)
● Key in staff claims into system
● Process staff claims payments by online banking
● Prepare expatriates (Japanese) medical insurance claims
● Cash & Suspense Account Analysis (monthly closing)

❖ Treasury (Bank)
● Issue manual cheques (Cash / Supplier)
● Checking invoices submitted from various department
● Handling supplier payment process
● Prepare 10% Withholding Tax calculation & fill up the LHDN forms (Form CP37 / CP37D)
● Prepare payment plan & fund transfer form
● Prepare buying / selling of foreign currency (Forex) transaction
● Checking bank balance & reconciliation daily bank transaction
● Bank Reconciliation (monthly closing)

❖ Account Payable (AP)
● Key in supplier invoices into AP system
● Supplier Reconciliation between Statement of Account (SOA) & AP Trial Balance

❖ Account Receivable (AR)
● Receive & bank-in cash / cheque into bank
● Issue official receipt journal for cash / cheque bank-in
● Key in transaction into AR system (miscellaneous receipt)

❖ General Ledger (GL) & Others
● Prepare monthly GL journal & analysis (Prepayment / Suspense Receipt/ Reserved R&D Advance Payment/ Reserved Technical Service Fee/ Reserved Miscellaneous Overhead)
● Prepare GL journal for Allocation of pool budget expenses to various department
● Prepare for others month end GL journal (Reversal / Provision / Adjustment)
● Stock take / inventory counting (monthly closing)
● Checking & Safekeeping of agreements file submission received from various department
● Prepare for courier arrangement to supplier / bank
● Undertaken responsibilities in assist internal and external annual audit activities
● Others ad-hoc reports / duty assigned by management

WORKING EXPERIENCE (Account Executive)
OCT 20 – JAN 21
Computer Knowledge (during employment period): Autocount Software (Accounting)

JOB DESCRIPTION
❖ Treasury (Petty Cash)
● Handling Petty cash daily transactions (Cash on hands)
● Update petty cash transactions listing
● Issue Payment Voucher
● Calculate for sub-contractor wages
● Key in payment voucher into system

❖ Treasury (Bank)
● Issue manual cheques (Creditors)
● Prepare Telegraphic Transfer (TT) forms for creditors payment
● Calculation for staff commission claims
● Calculation for staff transportation claims
● Checking security record for clocking hours / points for the CN purpose to knock-off with invoice.
● Bank Reconciliation (monthly closing)

❖ Account Payable (AP)
● Checking Purchase Order with supplier invoices, delivery order and quotation
● Key in supplier invoices into AP system
● Checking Statement of Account (SOA) with invoices recorded in the system, for the payment purpose
● Arrangement for cheques bank-in after the cheques has been approved

❖ Account Receivable (AR)
● Writing company name / amount during cheque received for cash sale
● Prepare online banking checking requisition form for superior, as for confirmation of debtors’ bank-in amount into bank account for the sale invoices.
● Send AR statement to debtors by email.
● Key in transaction into AR system

❖ General Ledger (GL) & Others
● Update monthly payment listing
● Prepare staff transportation claims form
● Prepare for Sales Service Tax (SST) report generation from system, and input data into government websites.
● Prepare for courier arrangement to supplier / others
● Undertaken responsibilities in assist annual audit activities
● Others ad-hoc reports / duty assigned by management

WORK EXPERIENCE
Jun. 2018 – Apr. 2020
Graduate Engineer, Engineering and Maintenance Consulting
RESPONSIBILITIES
• Client liaison
• Offshore equipment maintenance and life cycle planning
• Material cataloguing
• Schedule tracking and work-order performance review

KEY ACHIEVEMENT
Successfully managed and delivered on time and under budget the maintenance plan
for Woodside Nganhurra and Ngujima-Yin FPSOs during cold lay-up.

Nov. 2015 – Feb. 2016
Engineering Project Management Intern
Responsibilities include:
• Assisted with tender preparation, drawing verification, meeting coordination
• Coordinated acoustic test of a living quarter on-board tensioned-leg platform with
DNV-GL

RELEVANT EXPERIENCE
Sales Executive, Johor, Malaysia, June’19 to Present
 Responsible for Johor region business development as hybrid sales for both Malaysia &
Singapore HQ in polymers industry
 Take lead in market survey as part of business development for new materials launch or
strategic marketing initiatives
 In charge of sourcing materials & technical solutions from respective materials brand owner’s
technical/sales team; creating value proposition for each project
 In charge of handling connectors business in Johor region; liaising with appointed internal
end user window to address contract pricing, technical/quality issues, and stock management
 Monitor back end operations such as account receivable, stock aging, forex fluctuations, etc.
for assigned accounts and negotiate/discuss with customer if any issues arise

Achievement(s):
(i) Completed market survey for 3 marketing initiatives by management
Product Specialist, Johor, Malaysia, Aug’16 to June’19
Mettler Toledo (M) Sdn. Bhd.
 Fully in charge of Southern Region business development for the Industrial Weighing Division
(Johor as main priority)
 In charge of product launching in Southern Region thru value propositions & education
(trainings, seminars, etc)
 In charge of supporting cross divisions market penetration by probing potential solution
integration or develop interests
 Continuously monitor & feedback market/segment/competitor development in preparation to
maintain competitive advantages
 Liaise closely & coordinate with marketing team & other divisions for marketing initiatives
(such as customer trainings, promotional campaigns, product launch & etc.)
Achievement(s):
(i) Business/Market Development: Sales/Turnover achieved as set & defined by management
(ii) Marketing Initiatives : Successfully managed/organized 3 trainings on yearly basis
(iii) Product Launching: Successfully introduced new technology into the market with multiple
orders won

Sales Executive, Johor, Malaysia, Dec’14 to Aug’16
• Fully in charge of international sales and marketing (regions include USA, Canada, and South
America market)
• In charge of Wire Rope sales (for lifting in offshore/oil & gas/construction/all types of crane,
etc.)
• In charge of Pre-stressed Concrete Strand sales (for building construction customers)
• Continuous research thru market/customers’ needs understanding in order to develop value
added products (by working closely with R&D & Product Development teams)
• Liaise closely & coordinate with other teams (Technical, R&D, Product Dev. & Production) for
routine technical support
• Coordinates on-going development and improvements on products/solutions with Product
Development team on the need for optimization according to client’s feedback, client’s needs,
market trends and benchmarks
Achievement(s):
(i) Business/Market Development: Sales/Turnover consistently hit target of 1,000 metric tonnes
(or USD2 Millions) per month to the above-mentioned areas
Assistant Manager (Internship), Pulau Pinang, Malaysia, Oct’13 to Dec’13
Great Vision Advisory Group
 Design/customized financial solution packages for existing & potential clients
 Review/design financial strategies according to each client portfolio
 Documentations/applications to relevant authorities on behalf of clients

Sales Executive (F&B)
Mar 2020 – Present
• Targeting Business at Coffee Shop, Restaurant, Hotel & Office Pantry.
• Provide Food product knowledge to customers, educate them to use Nestle Product.
• Build strong relationships with customers by R.M.C, Response required quickly, Maintain Enough Stock Level, and Check Stock Expired date.
• Build trust with Employers by A.C.M, Achieve Sales Target, Collection on Time, and Multiple Tasking.

Sales Executive
Nov 2017 – Feb 2020
• Identified distributor’s and client’s needs and provided best solution to both parties
• Visited clients routinely and built valuable relationship with them
• Secured new business sales by proactively marketing company products

Door to Door Sales Team
Sales Executive
Sep 2016 – Nov 2017

• Communicated with Sales Team to discuss sales strategy (Singtel TV, Fiber, Phone, Wifi and Bundle package)
• Understood the effect of body language, choice of words and speech tone in locking in sales opportunities
• Achieved monthly sales target and successfully secured top 10 out of 30 sales executives

 Experience
Warehouseman
-Material Management
-Warehouse Management
-Logistic Despatcher

Operation Support Controller / Base Manager (East
Malaysia)
Department (Wireline CHS & SLS)
-Warehouse Management
-Supply Chain Management
-Procurement
-Logistic
-Operation Demand Planner
-Inventory Management

Department (BDT)
-Operation and Sourcing Planner
-Forecasting Management
-Warehouse and Inventory Management
-Asset Management

Department
(BDT, MI-Swaco, Completion & ALS)
-Warehouse and Inventory Management
-Audit and Reconciliation
-Lean & 5S

Experience
Jun 2007 – Present
(10 years 9 months)
Planner cum purchaser

OPERATION EXECUTIVE
Job Description
1. Product sourcing from different source base on project requirement.
2. Shipment arrangement for LCL/FCL sea shipment, air freight, land
transport base on project requirement.
3. Issuing/receiving, put-away, crating/un-crating of goods in warehouse.
Bar code creation for new product.
4. Internal auditor for ISO9001:2008
5. Add-hod function – support Admin staff for answering call and general
office admin duties.
Achievement:
1. Assist company to transform the stock controlling system to a simple
ERP system.
2. Creating & converting the products database to systematic database by
running of EAN13 type bar-coding system.
3. Assist company to upgrade the ISO9001:2008 to ISO9001:2015
April 2016 – Present

LOGISTIC & WAREHOUSE MANAGER
Job Description
1. Overall in charge of logistic and warehouse function
2. Admin duties such as verify of invoice for incoming and outgoing
shipment, shipping documents for export shipment (L/C or D/P terms),
leave approval for driver and staff.
3. Coordination for delivery and shipping matter between external &
internal party.
4. Arrange and monitor inventory accuracy through daily warehouse
activities.
5. On site support for loading & unloading of containers.
6. Supervision of all the subordinates in department.
7. Prepare monthly expenses report
8. Rate & shipping schedule comparison .
9. LMW, MITI, Chamber of Commercial application and renewal.
Achievement:
1. Assisting company to re-certificate for ISO9001:2008 certificated.
2. Assisting company to continued obtain LMW’s status.
Sep 2008 – Apr 2014

OPERATION EXECUTIVE
Job Description
1. Ensure all the goods are meets to branches requirement by using Buffer
Stock Listing control system (on-line system) to minimize ad-hoc order
transportation cost.
2. Follow-up the logistic performance and ensure the goods arrived to the
destination within the expected time frame.
3. Prepare import & export documentation.
4. Sourcing new forwarder/ transporter as when is required.
5. Liaison with forwarder/ transporter on any logistic issue arrised
6. Monitor the FIFO control before stock distribute to branch.
7. To compiled KPI report & ensure submission deadline meet for own
division.
8. Application Licensing for tax free / duty free for export cargo. (MITI)
Achievement:
1. Be trained and awarded with ¨Best Group Of Internal Auditor¨ for
ISO9001:2008 internal audit.
2. Appointed as ERT teams member for emergency respond within
company premises / within the function venue (Outdoor function)
Jan 2006 – Aug 2008

SHIPPING OFFICER
Job Description
1. Daily warehouse operation
2. Arrange delivery roster for driver.
3. Assign duty for Finish Goods and Raw Material storekeeper.
4. Monitor of warehouse environment by time to time
5. Assign job for general worker.
6. Application Licensing for tax free / duty free for import cargo.
7. Liaising with transporter / forwarder for any import or export shipment.
2002 – 2006

SHIPPING CLERK
Job Description
1. Review P/O for arranging delivery
2. Prepared & Checking B/L
3. Arranging shipment by land transport & container.
4. Prepared customs form for export.
5. Raising with Production, R&D & Warehouse to meet delivery timely.
6. Prepared & apply record for CJ5 & CJ2B
7. Issuing invoice & Delivery Note for shipment.
1998 – 2002

Experience
May 2006 – Present
(12 years 1 month)
Senior Accountant
Responsible for ensuring the monthly accounts are completed as per Corporate guidelines
2. Prepare the profit & loss, balance sheet, ratio, reserve, sale report, AR aging, inter company balance, forecast profit & loss, fixed assets and forecast sale for reporting to HQ (finpack)
3. Prepare translation gain/loss entries and ensure the system is correct
4. Liaise with external auditors and ensure that the year-end audit is completed timely
5. Liaise with tax agent for CP204, tax computation, lampiran A, CP55
6. Liaise with secretary firm and banker
7. Manage the estimated and actual tax expense with the help of effective forecasting
8. Provide leadership, guidance and training for accounting stall under my charge
9. Review the report, schedules, work of subordinates
10. Manage the monthly and year-end accounting close as per HQ’s requirements
11. Analyze and ensure correctness of financial result such as material variance, IA FORM, account alias and others
12. Prepare the annual budget package (P/L, CAPEX)
13. Manage the cash flow
14. Tax estimate of company tax
15. Review and update existing internal control procedures and ensure compliance (oracle)
16. Monitor monthly expenses vs forecast and budget
17. Launch PI inventory
18. Prepare summary revaluation
19. Prepare audit reconciliation
20. Prepare prepayment schedule
21. Prepare depreciation and clean up of Fixed Assets
22. Prepare cost monitoring
23. Prepare document for BPM (holding company)– prepare International Investment Position Report, Cost of quality, expenses monitoring, debur profit & loss account, revaluation, recoverable monitoring and tax
24. Prepare board of director report (quaterly)

HR EXECUTIVE / Apr 2015 – Current
• Handle payroll process.
• Handle staff attendance and leave record from time to time.
• Issue letter such as offer letter, confirmation, warning letter and related the government
• In charge of recruitment process.
• Monitor and handle all employee claims, including SOCSO and Human Resourced Development Fund (HRDF).

CASHIER CUM WAITRESS / Dec 2009 – June 2010
• Took orders and served food and beverages to customers at tables.
• Handled petty cash and check transactions with customers.
• Kept reports of transactions.

HUMAN RESOURCE
– Assist human resource function recruitment and selection.
– Processing new staff medical checkup arrangement.
– Supervise staff work from home status and health condition and advice
them take precaution measure during COVID 19

HUMAN RESOURCE AND ADMIN
– Prepared offer letter, confirmation letter and necessary document for new
hired staff
– monitor staff annual leave, medical leave, emergency leave
– to manage employee monthly payroll

BUSINESS DEVELOPMENT REPRESENTATIVE
– To attend incoming call/messages, email enquiries from customers
– To manage the processing of customer orders placed through phone call
and email
– To responsible handling walk in customer and phone call enquiries from
customer and receive payment

SALES ADMIN
– Generate daily Sale invoice based on delivery note, delivery order,
management approval
– Perform data entry in Microsoft Excel & ERP system
– Checking Sales invoice price and quantity according to Delivery order.
– Filing and documentation
– All other day to day administration task

HR TRAINEE (PRACTICAL)
– Practical in Human Resource department as trainee.
Responsible handling daily phone called.
– Handle staffing and recruitment.
– Update daily packet and LCD screen.
– Filing staff personal file, staff annual leave file, miscellaneous file, car
parking file and other.
– Key in the staff attendance record and duty roster into system.
– Check confirmation staff.
– Handle meal coupon and car parking sticker for staff.

WORKING EXPERIENCE
2019 to Present :
Human Resource Management and Consultancy

2018 :
Kuala Lumpur
Human Resource Consultant
Confidential matters in Human Resource in a HRD,
Organisational Development, Training & Consulting Group.

2013 to 2015 :
Group Human Resource Manager
Confidential matters in Human Resource in a diversified
Group with businesses in retail property management and
development, in particular niche commercial developments.

2010 to 2012 :
Kuala Lumpur
Head of Human Resource, Administration & Licensing
Confidential matters in Human Resource, Administration and
Licensing in a stockbroking company with universal broker
status.

2002 to 2009 :
Administration & Human Resources Manager
Confidential matters in Administration & Human Resource in
a manufacturing and supply of equipments for scientific and
technical education.

May 2016 – Apr 2020
(4 year)
HR Executive
Industry Construction / Building / Engineering
Specialization Human Resources
Role General HR
Position Level Senior Executive
Monthly Salary SGD 2,450
1. Handle full HR functions including payroll and recruitment process
2. Upkeep personnel files for all site employees
3. Maintain all leave & training records properly
4. Implement the company’s procedures and systems laid down in the manuals
5. Maintain efficient and accurate records in line with the best management practice
6. Compile and prepare month end reports as required
7. Attend to all telephone calls & enquirers
8. Manage and control all the course for all employees
9. Monitor employee due for confirmation, prepare and submit appraisal form to respective
supervisor
10. Fully understand for all MOM regulation & processing MOM online system
11. Good interpersonal and strong communication skills to liaise with associates
12. Insurance renewal and claim for employees (Foreign worker medical insurance & work
injury compensation insurance)

Oct 2014 – Mar 2016
(1 year 6 months)
Admin & Account Assistant
Industry Heavy Industrial / Machinery / Equipment
Specialization Clerical/Administrative Support
Role Administrative Executive
Position Level Junior Executive
Monthly Salary SGD 1,680
1. As a admin, handle phone call and invoicing.
2. Take roles as helping superior in papers work.
3. Coordinate within operators and superior.
4. Hands on Microsoft word, excel formulas and mails on jobs.

Dec 2012 – Aug 2014
(1 year 9 months)
Admin Assistant
Industry Construction / Building / Engineering
Specialization Clerical/Administrative Support
Role Clerk
Position Level Junior Executive
Monthly Salary SGD 1,500
1.As a admin, handle worker’s attendance, leaves and overtimes.
2.Take roles as helping manager in papers work.
3.Coordinate within technician and manager.

Jan 2011 – Apr 2012
(1 year 4 months)
Assistant
Industry Banking / Financial Services
Specialization Finance – General/Cost Accounting
Role Others
Position Level Junior Executive
Monthly Salary MYR 1,900
RESPONSIBILITIES:
1.Take the lead role in currency exchange between customers, closing the daily account of
every currency.
2.Responsibility for the exchange process.
3.Work closely with the operational and tele-services teams, utilize relationships to ensure that
customers feel trusty during the period of currency exchange.
4.Facilitate strategic partners’ resources to assist in the exchange process.
EXPERIENCES GAINED:
1.Experience in changing currency with different races and changing different currency.
2.Experience in exchange currency with banker with a huge amounts.
3.Experience skilled in use of internet, software applications including PowerPoint, Word.
4.Excellent oral and written communication skills and knowledge of currency information
technology

WORK EXPERIENCE
HUMAN RESOURCE & ADMINISTRATION ASSISTANT
– Apply and renew company related licenses (car, fire extinguisher, MPPG, insurance,Puspakom, roadtax)
– Handle Director matters such as helping Puspakom & renewing employement pass for Director in Kuala
Lumpur Immigration
– Follow up and handle monthly utilities bills such as SAJ, TNB
– Handling Fomema & permit renewal foreign worker
– In charge for monthly payroll (local & foreign worker)
– Registration of SOCSO, EPF & EIS employees
– In charge for monthly payroll of employees (SQL)
– Monitoring employee leave & attendance (AL, UPL, MC)
– Handling government body matters (MyIpo, IMMIGRATION, EPF, SOCSO,JTK)
– Preparing the HR related letters including yearly appraisal form, increment
confirmation, issuing memo, preparing any documentation for administration
– Prepare yearly training plan, and handle internal training every month
– Uniform and safety shoes distribution to employees
– In charge for Monday meeting and do minutes meeting
– Summarize advance for every 20th in a month and get approval from manager
– Involve in first process/stage until last process of recruiting new employees including job advertisement,
interviewing candidates, hiring candidates, preparing letter of employment and others

HUMAN RESOURCE & ADMINISTRATION CLERK
– Preparing & Processing Payroll for foreign workers
– In charge for Fomema & Myeg
– Liase with Immigration if there is in Special Pass requiry
-Registration of SOCSO, EPF
– Monitoring training every month, preparing Training Need Analysis
-Monitor Employe Data for any updates.
– Assist for bank matters inlcuding bank cheque, opening bank account
– Support highlighted issue by employees (PC’s, Phone, Machine printers)
-Monitoring usage of panel clinic by employees
– Liase with JTK if there’s any issue such as applying for quota foreign worker and others
– Administration in Manufacturing Company

Position Level/ Senior Executive: Procurement cum Logistic Executive
Duties/ Job Scope:
1. Liaise with forwarder to arrange shipment
2. Liaise with Liner: Cosco, HMM, Evergreen for booking shipment
3. Checking and approval shipping invoices and payments
4. Coordinate with US customer about delivery inquiries
5. Preparing Custom documentation to waive import duty
6. Handling Import and Export documentation
7. Preparing shipping plan for warehouse and production
8. Liaise with supplier and negotiate price and arrange import shipment
9. Sourcing supplier as per production or management requested
10. Coordinate between Sale and Production, warehouse

Reason for Leaving: Discuss during interview
Last Drawn: RM6250
Working Period: Feb 2019 – Mac 2020

Position Level/ Senior Executive: HR cum Admin Executive
Duties/ Job Scope:
HR
1. Calculate payroll, Socso, KWSP & PCB
2. Prepare HR report – HR expense to management
3. Preparing and submitting all relevant HR letters/documents/certificates as per the requirement of employees in consultation with the management
4. Recording, maintaining and monitoring attendance to ensure employee punctuality
5. Preparing letters such as offer and confirmation
6. Coordinating with consultants and candidates for scheduling appointments with the management team for sourcing
7. Communicating and explaining the organization’s HR policies to the employees
8. Liaise with difference government department

Admin/Bannking/Shipment/Purchasing
11. Liaise with forwarder to arrange shipment
12. Sourcing supplier as per management requested
13. Negotiate price with supplier
14. Prepare petty cash expense report
15. Prepare monthly bank reconciliation
16. Maintaining accounts payable/receivable
17. Review and follow up documents for payment processing
18. To acquire and maintain full control of the stock in the office stock room as well as the Warehouse and company for all stationery and Pantry items.
19. To welcome customers and other visitors with a smile and a friendly approach and to ensure they are assisted promptly and adequately
20. Prepare and control Purchase Order/Sale Orders/Delivery Order and Invoices
21. Purchase of stocks from suppliers
22. Organize and maintain personnel records
23. Liaise with external partners, like insurance vendors, and ensure legal compliance
24. Arrange travel accommodations and process expense forms
25. Liaise with warehouse, monitor incoming and outgoing shipment
26. Liaise difference suppliers to get better quotation
27. Liaise with forwarder to arrange shipment
28. Liaise with company Secretary, preparing difference type of documents for government, bank and as per shareholder requested

LMW

1. Liaise with Custom officer abt warehouse report – Lampiran M1
2. Maintain good relationship with Custom Officer
3. Submit exemption form raw material/ part application for approval
4. Double checking on K1, K2 & K9 to make sure is compliance LMW requirement

Reason for Leaving: Financial fundamentals of business is not stable
Last Drawn: RM5000
Working Period: Apr 2018 – Dec 2018

Position Level/ Senior Executive: Logistic Executive
Duties/ Job Scope:
1. Prepare and control Purchase Order/Sale Orders/Delivery Order and Invoices
2. Prepare documents based on LC or DP, submit nego documents before vessel arrival and LC expired
3. Purchase of stocks from suppliers – monitor incoming stock
4. Liaise with Sales and Engineering Department
5. Prepare Costing and Process Good Received
6. Liaise with Suppliers/Forwarders – arrange air/sea shipment
7. Inventory Control, Monitor Stock
8. Procurement functions, procedures and process
9. Monitor shipment –inform customer about the vessel arrival time, to ensure customer custom clearance smoothly
10. Other duties as assigned
Reason for Leaving: Back to Malaysia, take care child
Working Period: Mar 2008 – Mar 2013

– Sales Coordinator
1. Prepare Shipping Documents – Inv/PL/Export Permit
2. Coordinate with stock, update Inventory list – Incoming and Outgoing
3. Prepare Sales Report, Daily Report and Monthly Report
4. Arrange shipment with forwarder – Import and Export Shipment
Reason For Leaving: Get better offer
Working Period: Jul 2006 – Feb 2008

Shipping Officer- Import Department
Duties:
1. Prepared and Issued LC,
2. Liaison with Bank., Assisted Bank Enquiry
3. Liaison with China Branch., Assisted China Branch Enquiry
4. Handle Import documentation – Bank Advice, Payment Instruction, Original Import Document
5. Calculated Bank Charge – Commission
6. Filling and Data Entry for Import Documentation,
7. Support Export Department – Ocean Fees, B/L Draft, Invoice, P/L
8. Other duties as assigned by superior – Admin Work.
9. Arrange shipment with forwarder – Import and Export Shipment
Reason for Leaving: Changing working Environment
Working Period: Oct 2004 – May 2006

Administration Executive
Duties :
1. Prepared and issued D/O,P/O and Invoice to Supplier/Customer,
2. Coordination between HR, Account, QS and Drawing Dep.,
3. Answered telephones, message taking and attend to walk-in customers
4. Data entry duties
5. Help out in office functions and events
6. ISO Document Controller
Reason for Leaving: get better offer
Working Period: Feb 2002 – Sep 2004

2016 – 2020
Position – Supply Chain
– Direct the activities of all function involved in the
purchasing, planning and control of materials to the
delivery of the finished product into finish goods.
– Negotiate prices and terms with suppliers/vendors.
– Analyze, manage and oversee stock fulfilment,
ensuring uninterrupted flow of stock or service.
– Maintain compliance with all regulatory requirements
and ethical standard related to procurement.
– Sourcing of various suppliers and obtain quotes for
comparison negotiate with supplier to ensure optimal
value.
– Assist on stock forecast, monitor stock expiry date and
overseeing the accuracy of an inventory.
– Assist on the establishment and implement
departmental policies, SOP and procedures.
– Prepare necessary report related to supply chain on
periodical basis.
– Liaises with sales to ensure an effective rolling forecast
process is in place.
– Work closely with the regional hub and propose
realistic forecast.
– Ensure effective inventory management processes are
in place to predict and anticipate delivery, short supply
and quality issue.
– Preparation of documentation for shipments.
– On time submission of all invoices delivery order and
purchase order to account department for account
closing and payment preparation.

2013 – 2015
Position – Customer Service Executive
– Assist sales on quoting major project which inclusive of OEM fastener, MRO items
like safety cutting tools & etc.
– Work with supply chain to be in line on the right vendor to source from.
– Assist supply chain and sales to execute awarded project by providing quote info
& shipment arrival to ensure the transition goes smoothly.
– Responsible for system related work – point of sales (POS), sales order entries,
maintenance, and shipmentrelease & inventory management.
– To coordinate with the team & warehouse for customer complaints.
– Delivery fast response and consistent service to maintain close relationship with
both new and existing customer.
– Prepare shipping document and booking for delivery.
– Need to provide GPB 1 form when necessary.
– Need to provide monthly SOA and expedite payment from customer.
– Issue credit note when necessary.
– Need to log in to customer web base for weekly commitment.
– Need to export customer usage from website in order to prepare billing invoice
for VMI customer.

2011 – 2013
Position – Planning Officer
– Prepare weekly production (China & Malaysia) schedule based on sales
order or master plan.
– Ensure production run accordingly to the planning schedule.
– Monitor in house inventory in order not to over build.
– Ensure 100% capacity utilization in order to meet customer demand.
– Monitor & communicate with customer for weekly forecast & actual pull.
– Communicate effectively internally and bridge the execution to achieve zero
shortage to customer.
– Input DO & Invoice into customer web base.
– Implementing, monitoring and controlling of JIT system with customer.
– Ensure Revenue is being meet.
– Update and monitor customer daily actual pull as well react for any ad hoc
shipment request
– Assist sales person and expedite for the PO.
– Support & prepare all shipping document as well liaise with 3rd party
warehouse / forwarder.
– Weekly & monthly stock reconciliation report.
– Monitor shipment and work with internal department to meet target
shipment goal

2005 – 2008
Position – Sales Coordinator
– Liaise with customer from oversea and local
– Prepare shipping document and arrange shipment export from Malaysia to
oversea (e.g. Taiwan, Canada, Indonesia, Singapore, America, Europe) and
also import shipment to Malaysia.
– Monitor shipment and work with internal department to meet target
shipment goal.
– Handle local, import, export and LC documentation.
– Inventory control to prevent excess stock.
– Prepare sales report to sales manager and account department.

2003 – 2005
Position – Co-ordinator
– Arrange goods delivery to sub-contractor.
– Arrange daily delivery schedule for all truck.
– Prepare GST permit for export and import delivery (Malaysia and
Singapore).
– Handle the petty cash. Distribute cash to all drivers.
– Liaise with driver and sub-contractor in accordance with the programme.
– Liaises with external parties and coordinate delivery with respective logistic
companies/factories/customers/service provider.
– Calculate driver’s salary, EPF and Socso.

2001 – 2002
Position – Sales Co-ordinator
– Coordinate all the order from dealers and direct customer.
– Invoicing and preparation of quotation.
– Clarify product to dealers and direct customer.
– Arrange daily schedule to service team.
– Arrange sales report sales manager.
– Report to sales manager regarding to the sales team performance.
– Receive complain from customer and dealers.

Position : Project & Proposal Manager
Specialization : Engineering (Oil & Gas Industry)
Period : Dec 2015 – Present
Job Scope in
A. PROJECT MANAGEMENT
 Prepare, schedule, coordinate and monitor the assigned engineering
projects
 Responsible in-charge for coordinating the Project in terms of the
submission of technical documentation, updating progress report
and role of expediting.
 Perform overall quality control of the work (budget, schedule, plans,
personnel’s performance) and report regularly on projectstatus
 Cooperate and communicate effectively with project manager and
other project participants to provide assistance and technical
support
 Manage Work Order Execution, Monitor Progress and update client
 Update W/O databased and closed all pending W/O
 Part of the day-to-day interface between the projects,project
managers and engineering teams
 Participate in key customer reviews and meetings as required
(Weekly Meeting and Monthly Meeting)
 Responsible for safe delivery of projects to schedule
 Assist Project Teams from project initiation through to Project
completion.
 Manage technical process and resolve technical issues.
 Coordinating personnel & managing contractors.
 Reporting project progress to senior management.
 Providing leadership to internal project teams and clients.
 Acting HSE Manager assisted by Safety Officer (Green bookHolder)
 Review all Job Method Statement, Job Safety Analysis (JSA), Critical
Lifting Permit and other safety related procedure before executing
work.
 Involved in all incident investigation together with consultant and
client using TOPSET investigation method.
 Chaired Internal Monthly HSE Committee Meeting and Weekly Mass
toolbox Talk
 Competent Lifting Supervisor and able to develop lifting plan
B. PROPOSAL MANAGEMENT
 Develops the Proposal Plan and review the Enquiry Summary
 Defines the bid cost structure, with the support of technical teams
 Manages the interfaces with Partners and Client
 Approves the scope of work of each party involved in the bid
 Analyses Contract requirements and conditions
 Assists in bid vendors list definition;
 Approves the cost estimate of materials developed by the technical
teams
 Prepares the bidding documents for the subcontract RFQ’s
 Approves the cost estimates of subcontracts developed by the
technical team
 Identifies the pre-bid agreements to be completed, if necessary
 Approves the cost estimate of internally performed activities
developed by the technical team
 Present to board of management for Approving the preliminary
project cash flow
 Endorses the project organization, overall project schedule, overall
execution plan, overall resources plan developed
 Preparation of Submission of proposal to the Client as per ITB
requirement

Position : Project and Sales Engineer
Specialization : Engineering (Oil & Gas Industry)
Period : February 2015 – Dec 2015

Position : Production & Maintenance Engineer
Specialization : Engineering (Oleo-chemicals/Feed meal Industry)
Period : August 2012 – February 2014
Duties:
 Establish process parameters and standards.
 Evaluated and establish correlation between new materials,
processes and quality.
 Investigated process aberration or abnormality and recommend
improvement for optimal performance by monitoring through
Programmable Logic Control (PLC).
 Assisted the Production & Maintenance Manager in day to day
operation.
 Work closely with other departments in process trouble shooting
especially E&I and Maintenance Team
 Ensuring smooth functioning of the production lines.
 Lead production in planning and monitor plant operation and
production shutdown activities as-well responsible for the start-up.
 Actively participate in all continuous improvement activities that
support improvement in production and product build areas
 Supporting both Operations and Engineering in the issuing of
method improvement statements.
 Supporting audit processes both internally and external
 Monitoring and supervising all manpower and equipment in
operation
 Ensure safety procedure and protocols in order

Accomplishment/Contribution:
o Assisting in Installation and Commissioning of new process line for
Production of Crude Canola Oil with capacity of 300 Mt/day.
o Accomplished in Producing Animal Pellet Meal by using canola seed
which the oil content is below 2%.
o Technically involved in supervised and monitoring audit process
both internal and external which the main purpose for working
towards Food Safety System Certification 22000.
o Acting assistant project manager and involved in all Plant Minor and
Major Shutdown which monitoring and supervising all Maintenance
and Construction Work without LTI.
o Involved in installation of 2 unit Air Compressor 110KW Screw Air
Compressor

Experience
Fresh graduate
Promoter
Part time grab driver

Experience

Mar 2014 – Present
(6 years 9 months) Coordinator (Project Engineer)
Monthly Salary MYR 4,870

-In NMPM (New Model Project Management) field, it trained me to be good in improvement the quality together with supplier for enhance the good quality of product to ensure that there are no defect during mass production stage, consider as the part/product must follow to the drawing and specifications.
-Study and discuss scheduling and limitation/negotiation with supplier for modification and improvement part to ensure the part incoming can meet the lead time for mass production.
-Discuss and study together to customer for limitation of engineering regarding the part that can be improved that related to the appearance and functioning of the end product.
-Monitoring the quality of part during mass production level and if finding defect or abnormal condition, it is a must to study immediately for the countermeasure of this problem.
-In Engineering (maintenance machine and facilities) field, it trained me to be good in improvement of machine maintenance, facilities machine, troubleshooting machine failure and planning scheduling machine operation together with supplier and operation to enhance the good quality maintenance purposely ensure that there are no part defect during mass production operations.

Feb 2013 – Mar 2014
(1 years 1 month) Procurement Engineer
Monthly Salary MYR 3,475
In procurement field, it trained me to be good in negotiation with supplier for buying the product with good quality, part/product must follow to the drawing and specifications, meet the target price and part delivery must achieve the schedule for incoming and outgoing (deliver to customer).

Oct 2012 – Feb 2013
(4 months) Procurement Engineer
Monthly Salary MYR 2,750
In procurement field trained me to be good in negotiation with supplier for buying the product with good quality, follow the specifications, meet the target price and achieve the schedule (incoming and outgoing).

Sep 2006 – Oct 2012
(6 years 1 month) Mechanical Engineer
Monthly Salary MYR 2,450
My skill included punching for metal, injection molding for plastic/polyfoam and I have various experiences testing to the final product and raw material such as humidity, high/low temperature, life test (power) and other testing, to improve the quality/durability for metal, plastic and product to make sure it will be good condition to customer.

1995 (Jun) – 2020 (Jan) Purchasing Executive
Main task:
– Procurement of Direct, Indirect Materials & Utilities.
– Scheduling of the Procurement Planning & Orders, Vendor Management,
Delivery, Government / Authority Body / Inter Department’s Procurement.
– Smooth operation of purchasing activities.

1993 – 1995 (May) Service Cleck

Jan 2016-Present
Commercial Engineer / Assistant Procurement (Oil & Gas)
 The company is integrated services company to the oil and
gas. It provide maintenance services, fabrication
operations, hook-up and commissioning, and chartering
of marine vessels.
 Job scope: Commercial bidding and tendering
 Preparing all commercial proposals for projects and
maintenance departments
 Negotiation pricing favorable to company, clients and
suppliers.
 Managed all budgetary for all projects to ensure project
margin and profit
 Reallocate project’s available resources to boost efficiency
and cut costs
 Establish and maintain good working relationship with
service providers and project owners.
 Actively participates in procurement cost controls and
cost-reduction activities
 Ensure all procurement activities are carried out
according to the company policies and procedures
 Responsible for sourcing of new suppliers and vendors
 Expediting and follow-up with suppliers to ensure the
product meets on-time delivery, accurate quantity and
at the approved quality level
 Producing reports and statistics for company and clients
reference
 Evaluating bids and making recommendations based on
commercial and technical compliance
 Helping billing and accounts in payment and invoices

Feb 2015-Dec 2015
Assistant Project Engineer
 Company is integrated services company to the oil
and gas. It provide maintenance services, fabrication
operations, hook-up and commissioning, and
chartering of marine vessels.
 Job scope: Assist onsite maintenance work.
 Produced project deliverable documents such as
report, calculation, datasheet, specification and etc
 Reviewed and verified the engineering drawing
with actual onsite.
 Ensured deliverable projects and maintenance
works within timeline.
 Assisted procurement team and assessed quotation.
 Assisted planner and scheduler team.

Position Title (Level): Senior Operation Executive
Specialization : Contract Logistic & Warehouse supply
Role : Logistics /Inventory Control / Supply Chain Management
Industry : Logistics & Freight Services
Salary Previous in Johor Bahru : MYR 4500
Salary in Singapore after Jan 2019 : SGD 2695

• Plan, coordinate, supervise and arrange with all departments on operational inventory planning processes.
• Review daily operations, identify area of improvements, streamline and improve process, create and set up KPI for warehouse/logistics team
• Efficiently utilization of warehouse space and planning of future capacity requirements;
• Planning the migration of the customers product and ensuring that all resources required for the migration are planned and executed in the most efficient way.
• Classify and declare International Maritime Dangerous Goods (IMDG) for overseas customer.
• Works in conjunction with various parties to handle complaints and ensure support plans are in place to maintain long-term customer relationships.
• Quarterly review of SOPs, KPIs and Budgets (including operating cost)
• Planning the layout of the warehouse, racking system, Location system, system training, and recruitments of manpower for the customers operations.
• Responding to and liaising with customers communication by email and telephone;
• Obtaining feedback from customers periodically on the quality of service provider.
• Plan and Lead the stock take activity, and ensure cycle count & year-end count is conducted correctly
• Conduct weekly meetings with operation staff and other relevant departments.
• Supervising of team members and overseeing work organized by supervisors.
• Take ownership of key performance indicators (KPI) and monitoring to ensure program targets are met and analyze performance and activity indicator to identify improvement opportunities.
• Managing and monitoring 3PL logistic & warehouse to be perform as planning and schedule. Identify, maintains, track and validate logistic cost savings initiates for warehouse operation.
• Implement storage system in WMS barcode system and Viastore automation warehouse system. Assist the Supply Chain Manager in the implementation of projects and ad-hoc logistics requirements.
• Planning & executing automated storage and retrieval system (ASRS) picking plans to ensure production process has the material on time

Position Title (Level) : Associate (Department Drug-Substances)
Specialization : Warehouse / Logistics
Role : Logistics /Inventory Control / Supply Chain Management
Industry : Biotechnology and Biopharmaceutical
Salary : MYR 4100
August 2014 – September 2017

 Expertise in logistical / procurement operations
• Team Leader of team managerial for receiving and unloading incoming materials while verifying checklist accuracy of shipment and inspection for damages and defects and quality issues.
• Provide estimation production planning weekly as per raw material capacity with cross functional department Production, Finance, SCM and Warehouse.
• Issues Purchase Requisition as per planning and follow up PO with SCM team to ensure timely to deliver.
• Ensure timely delivery of materials whilst striving to minimize stock levels and assist with warehouse capacity constraints.
• Review Safety Stocks, Minimum Order Quantities (MOQs) & Lot Sizes on a monthly basis.
• Update & publish daily RM ‘Problem/Shortage” report to allow visibility of short term issues.
• Communicate and assist with action plans with relevant departments to eliminate/use at risk, slow moving inventories
• Ensure timely & accurate set-up & ordering of new raw material/packaging items by effective liaison with relevant functions
• Manage SAP system transaction activities for raw material / consumable inventory.
• Ensure the MRP Suggested Purchases are actioned on a daily basis to ensure production schedules are not compromised
• Weekly report stock raw material levels and manufacturing semi-finish product.
• Maintaining storage area by organizing floor space; adhering to storage design principles; recommending improvements.
• Ensuring equipment’s are maintained in a properly functioning state which includes compliance to equipment operating procedures, troubleshooting breakdowns; ensure periodic preventive maintenance activity.
• Active participation with the Equipment Qualification Team during IQ, OQ and PQ of Warehouse related equipment.
• Responsible for operating the equipments as per protocols and contributed towards preparation of reports and ensured warehouse Equipments are qualified within 1 year of facility Setup.
• Key participant in the internal and external audit related to Pharmaceutical such as National Pharmaceutical Control Bureau of Malaysia and Mylan Pharmaceuticals.
• Create system planning and implement SAP transaction and WMS barcode system in order to control entire plant operation.
• Test and recommend SAP MM /WMS module transaction required and barcode system for warehouse, production and QC operation.
 Pioneered the development and implementation of applicable authorized Tags/labels as per the Warehouse Management System (WMS labeling): Inspect items for Quantity and Quality assurance, scheduling materials to be moved to and from warehouse and accurate record keeping by conducting monthly physical counts.
 Familiarize on the aspects of cGMP in pharmaceutical Manufacturing
• Certificated Internal Auditor team lead among Departments
• Understand the importance of stock rotation and dispensed materials as per FEFO/FIFO.

Position Title (Level) : Senior Executive in Corporate Material Control Department
Specialization : Logistics and Warehouse
Role : Logistics and Warehouse
Industry : Manufacturing / Production
February 2012 – August 2014

• Ensure timely & accurate set-up & ordering of new raw material/packaging items by effective liaison with relevant functions
• Make proper arrangement for delivery material on schedule by supplier to company.
• Issue and Maintain purchase requisition material in warehouse, records and control for all purchases orders as well as requisitions in system by communicate with SCM team.
• Follow up with supplier for delivery schedule for material delivery by daily basic.
• Reporting defective material from supplier , quality issue , return to vendor and damage cargo to SCM team
• Communicate forecast and propose stocking policies to creatively manage supplies.
• Develop and implement material capacity in warehouse stock for company.
• excellent knowledge in SAP for forecast the material for production and sub-contractor
• Responsible for delivery material to 4 sub production and 5 external sub-contractor.

Projects have been done in Company:-
• Awareness of safety handling Forklift
• Occupational Health and Safety (ISO 18001)
• Awareness for handling forklift
• Prepare material safety data sheet report
• Prepare master list of chemicals use in each production area and provide safety training for each chemicals.
• Monthly safety evaluation inspection
• Conduct monthly inspection in all production area.
• Prepare safety finding report.
• Asset inventory
• Update checklist of Asset Company.
• Implement barcode system for checking asset inventory.
• Layout drawing preparation
• Generate layout for production line set up
• Prepare emergency evacuation plan

Position Title (Level) : Buyer / Procurement Assistant
Specialization : Procurement and Logistics
Role : Procurement and Purchasing
Industry : Manufacturing / Production
Reason for leaving job : Completed Internship
Jun 2011 – January 2012

Work Description:
Responsibilities
(On Job Training)
• Responsible for PO creation, issuance, confirmation, re-scheduling and cancellation.
• Maintain purchase files, records and control for all purchases orders as well as requisitions in system.
• Responsible for purchasing, sourcing, selecting and negotiating with suppliers for best purchase price while maintaining the highest level of quality, flexibility, delivery and service performance.
• Communicate forecast and propose stocking policies to creatively manage supplies.
• Develop and implement purchasing strategies as well as participate in supplier development and evaluation programs
• Ensure stock availability through effective co-ordination with suppliers and all parties concerned
• Responsible for all documentations and follow ups with suppliers.
• Develop and maintain material planning IPMS system to support planning plan.
• Analyze and prepare weekly/periodic reports for purchase management
• Ensure timely submission of monthly forecasts to strategic purchasing
• Manage procurement/purchasing process and supplier development and sourcing of raw materials and spare parts

Experience

Nov 2015 – Mar 2020
(4 years 4 months)
Assistant purchasing
1) Issue Purchase order
2) check and follow up with receiving department (the goods arrived)and store keeper for know arrived the goods
3) follow up supplier make sure the goods arrive on time
4) filling documents/PO/ PR
5) photocopy document as a evident
6) Issue Purchase Return/ Debit Note if have any return goods (damages or cratches or rusty)
7) enquiry for new purchase order or re-confirm the prices
8) ordering hardware – twice a month
9) chase supplier if goods not arrived on time the date delivery
10) print out delivery performances every month for make sure the parts or goods delivered on due date.

Jul 2012 – Apr 2015
(2 years 9 months)
Clerk
-FILING DOCUMENT/ PAYMENT VOUCHER/ DO/PURCHASE RETURN/ CREDIT NOTE/ STATEMENT BY SUPPLIER
-PREPARE INVOICE/ DO/SALES ORDER/ PURCHASE
-ARRANGE CHEQUE TO SUPPLIERS
-ARRANGE LABEL TAG NAME FOR STATIONERY
-GENERAL WORK (PHOTOSTAT/ FAX)
-RECEPTIONIST
-FOLLOW UP CUSTOMERS & SUPPLIERS (CALLING)
-PREPARE AND PROCESS REQUISITIONS AND PURCHASE ORDERS FOR SUPPLIES AND EQUIPMENT.
-ARRANGE CLAIMS (MEAL/ TRANSPORT/ PARKING/ TOL/ OTHERS) STAFF

Apr 2011 – Nov 2011
(7 months) admin (temporary)
Monthly Salary MYR 1,000

1) check staff attendance thru the scan machine by UBS ccounting
2) handle staff advance or deduction
3) handle for hiring staff documentation
4) handle for new recruitment staff documentation
5) record all the file before closed and store to filing room
6) prepare and handle for resignation or retirement staff documentation

May 2002 – Dec 2005
(3 years 7 months)
CLERK
Monthly Salary MYR 350

– FILING DOCUMENTS
– PHOTOSTATS / FAXED
– KEY IN DATA
– STOREKEEPERS
– ARRANGES EQUIPMENTS IN STORES (TOOL KIT – MANUFACTURING)
– ARRANGES REQUIREMENT STAFF
– ARRANGES ORDERING TO SUPPLIER

Position: Accounts Manager
September 2018 to present
– coordinate with HO on the physical assets sighting matters
– review the monthly management accounts, reports to HO every month
– involving in strike off inactive company
– coordinate with bankers and accounts service providers on the implementation of e-banking for 3 companies
– prepare requisition evaluation reports to HO for major capital assets acquisition per group policy
– to participate/ coordinate in SAP implementation planning for accounting function
– assist in coordinating on annual operating plan preparation and submission
– review cash flow periodically to ensure credit control management in place and report to HO when required
– drafting annual audited reports
– liaise with auditors, tax agents and company secretary on statutory reporting matters. – assist in government tax reporting
– provide guidance and supervision for accounts staff

June 2010 to June 2018
Position: Accounting Manager
– Coordinating with Head office (HO) IT personnel in UK for implementation of new accounting system – Oracle JD Edwards in November 2010
– Coordinating with other subsidiaries/ associates companies in Asia region on accounting matters eg intercompany transactions and balances with Singapore, India, China
– Assisting on setting up subsidiaries in Singapore and India subsidiaries
– Monitoring month end accounts closing to ensure managements accounts are prepared and submitted to HO on time
– preparing and submitting monthly cash flow projection to HO in Singapore
– constantly review and monitoring cash flow of company to ensure timely customers collection receipt and prompt suppliers payment
– prepare yearly budget to head office and to review and minimise actual cost overrun against budget
– liaise with external auditor, tax agent, company secretary on statutory reporting matters.
– Oversee on the Human Resources function including reviewing HR policy and payroll processing.
– Oversee day to day administrative functions of factory

May 2006 to May 2010
Position: Finance Manager
– prepare cash flow projections to liaise with bankers for bank loan application for new housing projects, and restructure of existing bank loan matters
– liaise with solicitors on land purchase, financing, subdivision and redemption of loan matters
– prepare the project costing worksheets for each individual housing project(s) on completion stage of worked done for accounts closing
– review monthly managements accounts, weekly cash flow statement and report to directors
– liaise with external auditor, tax agent and company secretary on statutory matters
– monitoring on payroll processing and other administrative matters

August 2005 to March 2006
Position: Finance Manager
– coordinate with Head Office IT team on the setting up of SAP accounting system, internal accounting database for a startup company
– coordinate with banker on the implementation of e-banking payment for suppliers
– liaise with external auditor, tax agent and company secretary on statutory matters for both Malaysia and Singapore companies
– review cash flow statement and prepare cash flow forecast report to Head Office weekly
– prepare cost sharing worksheet for Malaysia and Singapore operations
– coordinate and prepare the yearly budget
– coordinate the physical stock count matter
– prepare companies’ tax estimation for submission to tax authority

April 2002 to August 2005
Position: Finance Manager
-involved in ad hoc assignments requested by Head Office for Malaysian group of companies for restructuring/merging exercise, such as internal audit , tax planning and other transfer of operation matters
– analyse monthly management accounts and report to Head Office on the variances with budget
– monitoring the cash flow status and report to Head Office weekly
– review the product costing template periodically
– prepare and coordinate on the yearly budget
– coordinate the physical stock counts and review the stock control periodically
– coordinate company insurance matters with Head Office
– prepare tax estimation for submission to tax authority
– prepare cost and benefit report for acquisition
– liaise with auditor, tax agent and company secretary on the statutory matters
– oversee day to day operation matters and supervise accounts staff

October 2000 to January 2002
Position: Assistant Accountant
– review management accounts and report to management
-liaised with the auditor, tax agent, company secretary on company statutory matters
-supervise junior staff and some administrative works

March 1996 to
February 2000
Position: Tax Senior
-tax computation and provided tax planning and advices for both corporate and individual clients from various industries like; manufacturing, transportation, investment holding, construction, plantation and trading companies
-helped to apply for tax incentives such as; pioneer status, investment tax allowance, manufacturing licence and etc for qualified clients
-reviewed junior staff works and provided guidance when necessary

February 1995 to February 1996
Position: Experience Audit Assistant
-conducted the operational and financial audits for companies from various industries, such as; manufacturing, trading and construction companies and highlighted the weaknesses with the recommendations or improvements for these corporate clients

Jan 2020 – 7 Aug 2020
Accounts Cum Admin Executive

Accounts duties
• In-charge full sets of accounts, including GL, AP, AR and month end closing
• Prepare management report & accounting/audit schedule.
• Responsible for the processing of staff expenses claims
• Responsible for day to day operation –payment preparation, date entry
• Any adhoc duties assigned

Admin duties
• handling director personal matter – apply credit card, bank accounts, filling his personal documents, handling his Malaysia estate accounts and etc.
• handling office general matters – purchase pantry foods, office supplies, office stationary, air-con maintenance, and some office general admin.
Reason for leaving: The incumbent wanted to relocate to Malaysia permanently.

April 2016 – Jul 2019
Senior Accounts Executive

Accounts department
• Performing full set accounting by using ACCPAC System
• Responsible for monthly and year end closing of accounts, posting of journals (deal with Auditor and tax agent)
• Monthly management report, GP, P&L, Balance sheet, audit schedule, inter-co balance and bank reconciliation
• Prepare accounting/audit schedule, quarterly GST preparation and submission.
• Any adhoc duties assigned

HR department
• Payroll processing by compile MOM rules and regulations – monthly payroll, CPF and yearly IR8A submission
• Responsible to verify expenses, claims allowances and overtime
• Maintaining all staffs’ personal information
• Audit employee timesheets for hours worked and accuracy
• Calculate yearend unutilised leave, and prepare the payroll journal entries for period end
• Work pass application for new staffs and renewal for existing staffs
• Administering of salaries’ pay out to leavers and resignees
Reason for leaving: Family matters ( back to Malaysia)

December 2014 – March 2016
Accounts Executive
• Performing Accounting using AX System
• Handle Full set of accounts, include AP,AR &GL
• Monthly management report,GP,P&L,Balance sheet
• Analysis the variance for income ,cost and expenses
• Monitor sales invoice issued by assistants
• GST submission
• Responsible for the processing of staff expenses claims
• Responsible for monthly key suppliers’ reconciliations
• Follow up with customers on outstanding AR
• Prepared monthly customers’ SOA
• Monthly audit schedule and bank reconciliation
• Inter-co balance
• Any adhoc duties assigned
Reason for leaving: For career advancement and a change in industry

March 2011 – November 2014
Accounts Executive
• SAP System
• Handle AP & AR functions
• Prepare Invoice financing document
• Responsible for the processing of staff expenses claims
• Responsible for monthly key suppliers reconciliations
• Follow up with customers on outstanding AR
• Prepared monthly customers’ SOA
• Monthly bank reconciliation
• GL entry (monthly accrual & prepayment transactions)
• Any ad-hoc duties assigned
Reason for leaving: Company undergoing restructuring and the hierarchy in the accounting department changed

May 2009 – February 2011
Costing Officer
• SAP System
• Handle fixed assets functions.
• Analysis monthly budget and forecasting by department.
• Analysis and recorded company expenses.
• Ensured compliance with accounting deadlines.
• Calculated products cost & analyze cost variance.
• Quarterly audit schedule, and yearly audit schedule
• Involved in internal audit (J-SOX)
Reason for leaving: The incumbent wanted to relocate to Singapore

Aug 2014 – Apr 2020
Senior Accounts Executive
 Collect & checking for all daily incoming company letters
 Order and managing for all offices & part of warehouse daily necessities Handle all walk in
office suppliers & bank visitors
 Handle all related employment letters
 Handle all staffs medical issue, expenses claim & insurances coverage claims
 Handle all employee petrol issue
 Handle for all company bank issue
 Handle employee’s insurance renewal
 Handle all incoming calls for AP & AR issue and other tele-marketing calls
 Handle all incoming bill and verify before key into account system
 Prepare for all credit note & debit note
 Update & mail out all statement of accounts to customers
 Handle daily all incoming and outgoing payment cheque, TT payment & Giro payment
from customers/to suppliers and update to account system
 Handle daily cash flow and forecast all monthly payment.
 Handle all incoming GST and verify before deduct the payment from bank
 Handle UK weekly accounts reports with:-
 Reconciliation all tax invoices, credit note & debit note
 BBB reports, TT payment
 Scanning bank statements and staff claim.
 Bank reconciliation with management all incoming & outgoing payment and update
system
 Checking General Ledger
 Handle AVS employees CPF submission
 Handle monthly company GST return
 Handle employee’s yearly income tax and submission to SGP government.
 Handle for company yearly income tax submission
 Handle monthly payrolls with payslips & update all annual leave, medical leave & childcare
leave
 Handle all full spectrum related with the MOM-example: Annual IR8A, IR21,
application/issuance/renewal/ cancellation/passes for the foreign workers.
 Go to bank for deposit company checks, cash & TT payment arrangement
 Handle for all SGP government issues and checking for incoming mails from government
via EP online Office Petty Cash
 Handle monthly Management Report
 Checking inventory report before month end closing
 Handle yearly financial audit and company tax issues
 Monitor all monthly GST permit is properly filling
 Handle Letter of Credit and Trust Receipt
 Handle Labuan Account(Malaysia)
 Preparation consolidated financial statement(Labuan,Malaysia)
 Preparation of Banker Facilities, example: Trust Receipt, TT & LC negotiation(Labuan,
Malaysia)
 Preparation of Bank Reconciliation (Labuan Malaysia)
 Handle shipping documentation especially import and export(Labuan,Malaysia)
 Audiit schedule and custom documentation.(Labuan, Malaysia)
Last Drawn : 00
Reason for leaving: Job redundancy – Company is relocating to oversea

Jan 2012 – Jun 2014
Senior Accounts Executive
 Handle full set of accounts including preparing analysis accounting report and schedules
 Responsible for month-end closing, timely preparation of accurate management financial
report
 Preparation of Inventory Incoming shipment into Singapore and direct shipments to
customers
 Preparation incoming shipments into Thailand inter-Company warehouse & update costing
worksheet
 Raise all monthly recurring journals entries & month-end journal entries.
 Preparation of Monthly Provision of Bad Debts.
 Handle Malaysia & Thailand Branch full-set of Account (every month end will be travel to
close the accounts)
 Update and post all miscellaneous creditor Invoices
 Preparation of AR Revaluation and aging. Intercompany Reconciliation & Revaluation
 Handle all exchange currency (except SGD) for Payments, receipts & bank reconciliation
 Preparation Output Tax GST Schedule. Debit and Credit Note for intercompany
Last Drawn : 00
Reason for leaving: Due to family matter – has been settled

Jan 2006 – Oct 2011
Senior Accounts Executive
 Handle full set of accounts including preparing accounting report and schedules
 Responsible for month-end closing, timely preparation of accurate management financial
report
 Preparation of wide credit control and collection of debts and related administration
 Preparation of group wide sales invoicing, quarterly GST returns, audit schedules, EDB,
MES, survey and government statistics
 Payroll duties, Work Permit, IR8A & CPF
 Ensure prompt collection of accounts receivable
 Preparation of weekly cash flow, accounting report and related administration.
 Preparation consolidated bank statement
 Preparation of Banker Facilities: Letter of Credit & T/R
 Preparation of sales commission for oversea sales agents
Last Drawn : 00

Mar 1999 – Dec 2005
Senior Accounts Executive
 Handle full set of accounts, GST returns, Levy and audit schedules
 Preparation of wide credit control and collection of debts and related administration
 Preparation of group wide sales invoicing, cash flow budgets, projection & management
reports, fixed assets control
 Preparation consolidated financial statement
 Preparation of Banker Facilities, example: Trust Receipt, TT & LC negotiation
 Handle shipping documentation especially import and export
 Payroll duties, Work Permit, IR8A & CPF
Last Drawn : 00

Apr 2019 – Jul 2020
1 year 4 months
PURCHASING EXECUTIVE
Industry Food & Beverage / Catering / Restaurant
Specialization Purchasing/Inventory/Material & Warehouse Management
Role Purchasing
Position Level Senior Executive
Monthly Salary MYR 5,800

Purchasing and procurement
Sourcing for new items which is require by chef, production or outlets.
Price comparison in between few suppliers
Bargain for better price and MOQ
Additional work assigned
– invoicing sales for Top baker and daily ordering from SDS Food. For example, cakes and
paste that SDS Food cooks and sell to Top baker and Daily
– arrange shipment and bill to Batam for the items that Batam purchase from SDS Food
manufacturing
– arrange collection of rubbish, recycle cartons

Nov 2003 – Apr 2019
15 years 6 months
SENIOR SUPPLY CHAIN OFFICER
Industry Electrical & Electronics
Specialization Purchasing/Inventory/Material & Warehouse Management
Role Purchasing
Position Level Senior Executive
Monthly Salary MYR 5,100

Work Description and Responsibilities:
As a supply chain officer, planning and purchasing is my daily job scope. And besides,
rescheduling and cancellation of orders loaded to suppliers and rescheduling of customer
purchase orders is my daily job too.

Planning
– Receive customer schedule (forecast and firm order) from key account department.
Check schedule received. Check firm order received versus forecast. If there is difference,
highlight and do not input the figures into MPS (SAP system). If the order figure same as
forecast received, check on hand stock and on hand open PO to support order received. If
orders received short lead-time, reject or feedback this to key account department. They
will inform customer about this. Check also any forecast receive before this order else will
consider as short lead time order
– If confirm everything is correct such as lead time sufficient and quantity order same
as forecast, load into SAP system and remove the forecast out from system. We have to
understand production capacity to plan the customer order qty by weekly. This to avoid
purchasing more components and bringing in earlier or too many components. System will
generate and prompt to plan production and also prompt to purchase materials need for
each project/model.
– Planning is by weekly. Production plan will issue once a week and monitor the
manufacturing process daily to avoid delay plan.
Purchasing
– SAP system will generate twice a week. If there is a change in customer schedule,
system will prompt to purchase else components will purchase according to lead-time.
– Order load twice a week and if there is excess after purchase, highlight to superior
before purchase.
– If there is a MOQ to purchase, calculate the value of the quantity purchase, if value of
the components is not high and usage is common, we can load the order to supplier
– PO load and ensure delivery from suppliers is on time and if unable to meet PO
require date, check is the order loaded short lead time or suppliers unable to commit or
any other concern causing the delay.
– Monitor inventory on hand from time to time and ensure no high stock and excess
material. Besides, have to ensure no shortage to support production run too. Therefore
rescheduling in and out PO and also PO cancellation need to review from time to time
also.
Purchase order cancellation and Rescheduling
– If there is a cancellation in customer schedule, check the changes before change the
figure in SAP system.
– If order is within cancellation window, cancellation emails send as soon as possible to
suppliers. If orders loaded is not within cancellation window, inform superior changes in
customer schedule is not accepted
– Schedule received and if there are changes in customer forecast, update the forecast
quantity into system or change the schedule date into system. System regenerate again to
prompt the new purchase order date, whether to reschedule out or to pull in the orders.
– Rescheduling message send weekly to ensure PO deliver on time or to push out
orders due to customer reschedule out the forecast.

Jun 2003 – Oct 2003
5 months
Industry Electrical & Electronics
Specialization Purchasing/Inventory/Material & Warehouse Management
Position Level Fresh / Entry Level
Monthly Salary MYR 2,200
Work Description:
As a material planner, planning of bringing in material is my daily job. Giving forecast to
supplier of each components also my daily job too.
Forecast to suppliers
– Customer order or schedule received from business development. New schedule
received will affect components to bring in or to push out. When received new schedule,
we will generate a forecast of materials to each supplier and parts will bring in according to
schedule.
– To ensure inventory always sufficient to support production and will never have high
excess stock.
– Parts such as short selves life and will expire soon, we cant bring in and keep, such
as tapes. Tapes will bring in JIT and issue FIFO to production.
– Rescheduling to bring in and out materials message will email to suppliers weekly
and check inventory on hand from time to time

Position: Purchaser (Purchasing Department)
Industry: Food Bakery Manufacturing / Year joined: March 2017 ~ Present

Training attended: –
1.ISO/TS-22000:2018 Awareness Training
2.Food Fraud Training
3.Food Defence Training
4.Risk-Based Training
5.FSSCDocumentation Preparation Training
6.Monitoring and Measurement Equipment for Calibration Training
7.Department’s Procedures SOP Training
8.Food Handling Management Training System

Job description: –
1.Prepare the Issue Note to production and perform monthly closing for all raw
materials/packaging materials. Also, if there is any inter plant transfers.
2.Update monthly Price list and raise Price Comparison New Supplier (PCNS).
3.Prepare monthly planning for all raw materials/packaging materials and obtain approval for
it from superior. Thereafter, prepare purchase order and send for approval.
4.Prepare Weekly Basis Goods Received Listing to warehouse and QA QC department.
5.Monitor all ingredients in terms of delivery and balance of stock.
6.Assist in sourcing of raw materials/packaging materials.
7.To perform monthly stock take with storekeeper.
8.Forward monthly production schedule to Purchasing Manager.
9.Check all Purchase Orders prior sending to HQ office.
10.Verification of the Price List and Price Comparison New Supplier (PCNS).
11.Contact supplier if there is any non-conformance during/after delivery.
12.Handle export and import shipments and coordinate with forwarders and internal
departments.
13.Raise all suppliers complaints letter, follow up on the replies, prepare required supplier
evaluation analysis (yearly).
14.Ensuring Halal Certificate for all ingredients are up to date by maintaining an Expiry
Schedule.
15.Maintaining and updated Ingredients Product Specification filling.
16.Assist in ensuring that all facilities and equipment available or within the warehouse areas
are kept in proper working order.
17.Involved in Pest Control and weighbridge calibration issue related to warehouse only.
18.Any other duties that may be assigned by HOD/Manager or Assistant Manager.

Position: Purchasing Executive (Purchasing Department)
Industry: Plastic Bag Manufacturing / Year joined: Dec 2014 ~ March 2017
Training attended: –
1.Hearing Conversation Course (Safety Solution PLT)
2.Chemical Safety Handling Training
3.ISO14001:2015 Awareness & Implementation Training
4.First Aider & Safety Training

Job description: –
1.To review, acceptance of PR from end user. Acknowledged received PR once
completed details. In charges in purchased of direct materials and general
spare parts.
2.To request quotation from related supplier for price comparison. PO
issuance. PO approved, email to related supplier. To get PO acknowledgement
within 2 working days and filling.
3.To update, follow up and ensure timely order fulfillment which including PO
released to related suppliers and Outstanding purchase Order records.
4.To support account payable for vendor payment in time to avoid delivery
on-hold. To update supplier contact details and price list accordingly.
5.Doing outsource activities (e.g.; new supplier).
6.Any others duties that may assigned by superior from times to times.

Position: Purchasing Officer (Purchasing Department)
Industry: Food Emulsifier Manufacturing /Year joined: Sept 2009 ~ Dec 2014

Training attended: –
1.HACCP Training
2.ISO9001 Training
3.Emergency Respond Team Training (organised by PBSM)
4.Supplier Auditing Technique Training
5.5S Awareness Training
6.Latihan Kesedaran 5S & Peningkatan Produktiviti
7.Kursus Pengedalian Makanan
8.Custom Tax Incentives Exemption Sales Tax Act 1972
9.5S Implementation Training

Job description: –
1.Get latest quotation and negotiate with related supplier for price
comparison. PO issued, email to related supplier & filling.
2.To ensure materials are available to meet with production schedule.
Matching material requirement and inventory turnover in order to avoid high
percentage of inventory at warehouse. To reschedule PO to align product
receipt with product demand based on ATP recommendation.
3.Liaised directly and closely with related department regarding of materials
requirement. Monitor Monthly Advance Raw Materials Record.
4.To update, prepare related record, applying CJ5 CJP2 with Royal Custom
Malaysia. Monitor Halal, Kosher & RSPO monthly report.
5.Provide feedback to supplier regards to quality or production complaints.
6.Liaised with forwarding agent, transport agent, shipping liner, depot/yard
and shipper for import shipment matter. Involved in duty drawback updating.
7.Strong sense of urgency and proactively involved in problem solving. Track
shipment to ensure on time delivery and monitor supplier KPI.
8.Update weekly Material delivery schedule to related department and to
raise Quality Check Note during incoming receiving. Involved in 5S & QCC.
9.To support account payable for vendor payment in time to avoid delivery
on-hold. To update supplier contact details and price list accordingly.
10.Others duty assigned by superior from times to times

Position: Administration Clerk (Clerical Job)
Industry: Education / Tuition Centre
Year joined: March 2009 ~ June 2009

NOVEMBER 2017 – FEB 2019 / PROCUREMENT EXECUTIVE
➢ Perform sourcing, evaluation of quotation and price negotiation with supplier for local
purchase items, (material, repair and overhaul) including technical/spec compliance or spec
substitution acceptance.
➢ Analyze and calculate costs of procurement and suggest methods to decrease expenditure.
➢ Perform cost and scenario analysis and benchmarking.
➢ Continuously source for new suppliers and better substitute material with the aim of bringing
down total purchasing cost.
➢ Discover and partner with trustworthy vendors and suppliers.
➢ Compiles total cost saving cost on monthly basis.
➢ Provide efficient and effective service to internal customers.
➢ Convert ePRs to ePOs and ensure correct pricing, quantity and delivery terms in the POs
➢ Monitor delivery once PO is raised and ensure ontime delivery to avoid production downtime.
➢ Attend to supplier’s enquiry on payment and checking suppliers invoice against payment
listing.
➢ Coordinate with Finance Department and Engineering store for invoice matching to settle
outstanding payment matter.
➢ Prepare monthly purchase report and vendor performance evaluation reports.
➢ Adhere and comply to purchasing policies & procedures and other company’s set procedures.
➢ Perform ad hoc duties perform by Procurement Manger / Director.

MARCH 2012 – AUGUST 2016/ E-TENDERING SPECIALIST
➢ Ensure successful tendering process
➢ Tender creation in eSourcing, based on bid list and Request for Quotation (RFQ) data
provided by the category team.
➢ Maintaining the eSourcing platform by leasing with ICT for continuous improvement and
ensure it’s aligned with SAP and local ERP system
➢ Corresponding with vendors in conjunction with the tender process as required.
➢ Assembling and maintaining internal procurement documentation and system related
documentation
➢ Prepare tender status analysis report with expected timelines on regular basis and whenever
requested by management team.
➢ Cost Control system (CCS) Superuser. Provide full support to those who raise PO, GRN & CN
in the system and maintain the approval matrix time to time.
➢ Responsible for validating vendor master data (Sharepoint)
➢ Other ad hoc duties which assigned by Procurement management team.

AUG 2011 – JANUARY 2012 / SALES ADMINISTRATOR
➢ Prepare quotes of tender for corporate accounts
➢ Calculate Sales Incentives for the sales personnel in the company
➢ Analyse sales personel’s sales to prepare Top Sales Achiever, New Business Achiever, and
Top ASM.
➢ Secretarial task
➢ Implement and maintain policies and procedures of Sales Force
➢ CS Backup when shorthanded.
➢ HR Backup

SEPTEMBER 2010 – APRIL 2011 / DATA MANAGEMENT COORDINATOR
➢ Provide service in central service department
➢ Register new payer and customer
➢ Review vendor profile
➢ Maintain vendor approval matrix / route approval
➢ Create vendors in system once approved

JULY 2008 – AUGUST 2010 / ADMIN EXECUTIVE
➢ General Administration function
➢ Basic shipping documentation (Import & Export documentation)
➢ Filing office documents, handling inventories, handle petty cash, prepare invoices
➢ Handle customer’s queries via phone and email.
➢ Prepare Invoices, Statement of Accounts, Debit Note, and Credit Notes

( MENUFACTURING INDUSTRY )
POSITION : PRODUCTION SUPERVISOR
SALARY ; RM 4,900.00
( SENAI – MARCH 2019 – PRESENT )

( BUSINESS & MARKETING INDUSTRY )
POSITION : TRAINING & DEVELOPMENT EXECUTIVE
LAST SALARY : RM 4,950.00
( JOHOR BAHRU – JUNE 2013 – AUG 2018 )

( MANUFACTURING INDUSTRY )
POSITION : TRAINING OFFICER
LAST SALARY : RM 2,700
( KOTA TINGGI – MARCH 2009 – APRIL 2013 )

( ELECTONICS INDUSTRY )
POSITION : TRAINER
LAST SALARY : RM 1,500
( PTP GELANG PATAH – APRIL 2007 – FEB 2009 )

MARKETING
 2008.
 Design pamphlet promotion month.
 Follow the progress in tender government.
 Follow to promotion event in all school.

PRODOCUMENT
 2009.
 Control all order loyalty customer such as Felda.
 Make quotation to customer, link with supply and make purchase to supply.
 Make price to tender.
 Control all sales, make schedule for delivery, and arrange transport delivery.

ADMINISTER
 2009
 Taiping all letter to supply and customer
 Note the appointment, send Email to customer and Photostat all document.

ADMIN OFFICER
2014 – Present
• Responsible for the effective management and security of Company assets, employment records, utility payments, external service contracts, including the proper recording and maintenance of important external and internal communications.
• Required to supervise and check the condition and security of Company assets, verifies utility payments and monitors the recording, storing and updating important information.
• Manage new staff and foreign staff.

Experience

Aug 2014 – Present
(6 years 4 months) HR cum Admin Executive
Monthly Salary MYR 3,100

2019 to 2020 :
– Handling all HR job responsibilities including payroll
– HR Smart System (payroll, time attendance, leave)
– Assist administration needs as well such as licensing, agreement, vendor or supplier, hotel, flight, housekeeping, stationery, purchase request, maintenance, safety and security

2017 to 2018 :
– Handling General HR
– Attendance, OT, Leave, Payroll, Profile, Disciplinary, Employee Relations, Training, Recruitment, Event, Foreign Worker
– Daily, weekly & monthly report
– HR Compliance to Audit, Policy & HSSE
– Handling Admin such as uniform, petty cash, claims, hotel, transport, cleaner, canteen, lobby, visit, facilities, maintenance, IT needs
– Handling accident & incident case
– Weekly meeting
– Weekly communication
– Clerical jobs such as data entry, photocopy, filing.
– Assist Accounts, Purchasing, Store & Logistics
– Do SOP, WI, JD
– Deal with Branch from Terengganu, Singapore, Indonesia

2015 to 2016 :
– Handle all of HR functions
– Using Smart Time system (Attendance, Leave, Payroll)
– Liaise with all level of Staff, Foreign Worker, Government, Contractor, Supplier & Agent
– Recruitment, Expatriate, Disciplinary, Memo, Letter, Training, HRDF, Uniform, Safety Wear
– Door Access, Master Key, Building Plan, Parking, First Aid Kit
– Arrange the administration needs e.g. pest control, landscape, sewage, noise,
ambience, genset, desk calendar, flight ticket, hotel, factory inspection
– Assisting the ISO9001 & ISO14001 audit matters
– Monitor Receptionist, Cleaner, Security Guard, CCTV, Maintenance request, Canteen
– Deal with 3-Subsidiary Company

2014 :
– Handle CSER (Corporate Social & Environment Responsibility)
– Liaise with Labor Agency
– Policy & Procedure, Code of Conduct, Rules & Regulations, Human Rights, Ethics, Disciplinary matters, grievance, investigation, counseling, communication, survey
– Attendance & Absenteeism
– Interview, Hiring, Badge, Uniform, Induction, Training, Foreign Worker
– Letters, memo, agreement, contract
– DL (Direct Labor), Contract Worker, Passport
– Hostel inspection, Transportation
– Canteen
– Kaizen, gemba walk, 5S
– 2-Plant daily in charge
– Deal with 5-Plant in Senai, 1-PTP, 1-Singapore
– Assist Superior for Payroll
– Support Adhoc task

2013 :
– Attendance, Leave, OT (overtime), Profile
– Using TimeFlex PayFlex System
– Interview, Induction, Uniform, Stationery, Passport, Personal File
– Policy & Procedure, Disciplinary
– Security Guard, Canteen, survey
– Purchase Order, Receive Goods
– Assist Superior for Foreign Worker permit renewal

Jan 2014 – Jul 2014
(6 months) IT Application Analyst
– System Application Analyst for the whole building & site
– Create, grant, block, unblock User
– Troubleshooting, assist HelpDesk & network matters

Jan 2008 – Dec 2013
(5 years 11 months) Security Administrator cum Superintendent
– Security System in Plant
– Door Access, CCTV, Guard House, Parking, Control Room, Technical Room
– Badge, Visitor Pass, Master Key, Locker
– Company Asset
– Security Guard, Visitor, Vendor, Contractor
– Security Check, Security Case

Jun 2016 – Jun 2019
(3 years 1 month)
Human Resource and Admin Executive
Industry Construction / Building / Engineering
Specialization Human Resources
Role Organizational Development/Change Management
Position Level Junior Executive
Monthly Salary MYR 3,500
1.Human Resource
– Assist Human Resource & Admin Manager of HR functions;
– Develop Staff Performance Appraisal Development (SPAD) for all level of staff in
company,
– Plan, manage and evaluate SPAD form in May and November every year.
– Handle and manage training and development program (liaise with CIDB,
NIOSH, DOSH, JKR, training provider) include employee progression appraisal
and development;
– Ensure processing and record keeping for all HR records and management of
information are in order;
– Handle and manage termination process which includes of retirement, disputed
termination, redundancy, outplacement and resignation;
– Review, update and maintain proper filing of performance appraisal form and
training schedules;

2.ISO
– Develop training and administrative procedure for Human Resource and Admin
Department.
– Review others department procedure to comply with ISO Standard
– Compile all procedures for all department to ensure meet ISO requirement
– Ensure Human Resource documentation which relates to ISO standard is
following the system accordingly;
– Prepare job description of all staff;

3.Administration
– Handle and perform of general administrative tasks and communication
including attend to incoming calls, inquiries and staff complaints;
– Manage all company’s licenses i.e. SPKK, CIDB G7, PKK Bumiputra, MOF etc;
– Ensure all company licenses are valid;
– To process application new registration or licensing for company

3.1. Asset Management
– Prepare necessary supporting documents before hand over to individual end
users;
3.2.Space Allocation and Changes Management
– To ensure the space and equipment’s for new staff are proper set up.

3.3.Event Management
– Organize Company’s event i.e. seminars, annual dinner, family day, Hari Raya
open House etc

3.4.General Office Management
– Handle and perform of general administrative tasks and communication
including attend to incoming calls, inquiries and staff complaints;
– Ensure office stationeries and equipment such as desktop, printer etc are well
maintained.
– Reviews, updates and maintains proper Admin filing.

3.5.Properties Administration
– Manage all rented properties that located at;
29 & 31 Kempas Utama, Kota Tinggi, Mersing, Pontian
– Ensure the monthly rental and utilities are paid before deadline;
– Monitor on tenancy period.

3.6.Purchasing Management
– To process requests from other departments such as Operations Department
or HR Department if there are any request to purchase new office equipments,
company vehicles, tools or machineries etc;
– Liaise with suppliers on purchasing the materials;
– Ensure items ordered are received correctly and paid for.

Jan 2013 – May 2016
(3 years 5 months)
QA Executive
Industry Oil / Gas / Petroleum
Specialization Quality Control/Assurance
Role Quality Control/Assurance
Position Level Junior Executive
Monthly Salary MYR 3,200
-Assist the Senior Manager, Quality, in implementing all scope of QA functions to
ensure the services provided by Group of Companies consistently
meet customers’ expectations. Assist in performing quality checks in accordance
with Group Corporate Quality Assurance policies and procedures.
-Assist the Senior Manager, Quality, in the management of the Group Integrated
Management System (IMS), which include ISO 9001, ISO14001, OHSAS 18001.
DUTIES AND RESPONSIBILITIES:
-Updating and monitoring documents changes in order to comply to ISO
9001,ISO14001, OHSAS 18001 and MS 1722 requirements and standards;
-Co-ordinate and plan the performance of internal IMS audits to ensure the
implementation of the IMS system within the Group of Companies;
-Assist the Senior Manager, Quality in resources planning for the conduct of
Internal IMS Audit and Surveillance or Re-Certification Audits by Certification
Body whenever required;
-Liaise with departmental, divisions or business unit staffs on matters relating to
IMS;
-Conduct periodical Quality Assurance visits to the Departments or Business Units
to keep abreast on IMS implementation and compliance;
-Arrange with the relevant Consultant and/or Training Provider for refresher
courses relevant to the Internal Auditors as part of Auditors’ Competency
Assurance Program;
-Assist the Document Controller (DC) in developing and maintaining a
comprehensive filling management system and computer database for all
documents and drawings to be retained in the document control center. Manage
the operation of the document control center to ensure that all
department/division have the latest revision of appropriate documentation in a
timely manner.
-Support Department and Business Units within the Group in providing
supporting documents for tendering purposes;
-Any other duties as assigned by the Senior Manager, Quality.

KEY COMPETENCIES:
Relationship Managements
-Ability to establish and maintain positive working relationship with internal and
external customers to facilitates the accomplishment of work goals.
-Ability to influence or persuade others to gain acceptance or agreement of ideas
and approaches.
Problem Solving and Analysis
-Ability to analyze complex policy issues, draw correct conclusions and articulate
clear and focused policy to wide and diverse audience.
-Ability to understand issues and make systematic and rational judgments based
on the relevant information.
Communication Skills
-Ability to assimilate complex issues and use appropriate communication
strategies to influence wide and diverse audience.
-Ability to actively listen, seek information and asks questions to ensure the
understanding of underlying concerns of others.
-Understanding of Business, Government and Industry Process.
-Demonstrates an in-depth knowledge with Administration and Office
Maintenance functions.
-Understands how people work and has a positive non-threatening presence,
which commands respects from staff.
Interpersonal Style
-Has a personal commitment to organizational excellence, displays honesty,
integrity and a strong sense of ethnics in all decision and actions.
-Is a resilient, remains calm and deliberate under conditions of stress.
Personal Organization
-Has the ability to organize time to the best advantage of the company.
-Manages competing demands to maintain a healthy balance between work,
family and community activities

Jan 2012 – Dec 2012
(1 year)
Human Resource Officer
Industry Education
Specialization Human Resources
Role Recruitment/Staffing
Position Level Junior Executive
Monthly Salary MYR 1,500
-Assist with day to day operations of the HR functions and duties
-Provide clerical and administrative support to Human Resources Senior
Executives
-Compile and update employee records (hard and soft copies)
-Process documentation and prepare reports relating to personnel activities
(staffing, recruitment, training, grievances, performance evaluations etc)
-Coordinate HR projects (meetings, training, surveys etc) and take minutes
-Deal with employee requests regarding human resources issues, rules, and
regulations
-Assist in payroll preparation by providing relevant data (absences, bonus, leaves,
etc)
-Communicate with public services when necessary
-Properly handle complaints and grievance procedures
-Conduct initial orientation to newly hired employees
– Advertised job Vacancy in newspaper

Jan 2011 – Dec 2011
(1 year)
Human Resource Officer
Industry Retail / Merchandise
Specialization Human Resources
Role General HR
Position Level Junior Executive
Monthly Salary MYR 1,500
-Recruiting Staff – this includes developing job descriptions and person
specifications, preparing job adverts, checking application forms, shortlisting,
interviewing and selecting candidates;
-Developing And Implementing policies on issues like working conditions,
performance management, equal opportunities, disciplinary procedures and
absence management;
-Advising On Pay and other remuneration issues, including promotion and
benefits;
undertaking regular salary reviews;
-Negotiating With Staff and their representatives (for example, trade union
officials) on issues relating to pay and conditions;
-Administering Payroll and maintaining employee records;
-Interpreting And Advising on employment law;
-Dealing With Grievances and implementing disciplinary procedures;
– Developing with line managers HR planning strategies which consider immediate
and long-term staff requirements;
-Planning, and sometimes delivering, training – including inductions for new staff;
analysing training needs in conjunction with departmental managers.

Position Title : Export Logistics
Employment Period : Nov’2019 to present
Industry : Manufacturing
Current Salary : RM 7,000.00 + RM 220.00

Principal, Roles and Responsibility
Organize finished goods shipping in container from the Johor Plant to ports in the target countries (Australia,
New-Zealand, Korea, and Japan). Meet service and cost targets concerning logistic activity.
 Propose shipping schedule matching replenishment orders triggered by market
 Manage container shipping with responsibility from the factory until the destination port
 Handle relevant documentation along the process
 Act as point of contact between team in markets, team in Malaysia and Freight forwarder
 Validate freight spent via pre-invoicing / invoice validation
 Control and manage freight spend through improvement projects
 Organize loading at the plant to match vessel departure date creating as less disruptions as possible in
the warehouse and container yard
 Report regularly on activity and performance to allow efficient collaboration within the plant and with
markets
 Be the point of contact in case of claims from export markets

Position Title : Senior Logistics Exec.
Employment Period : Apr’2014 to Oct’2019
Industry : Manufacturing
Principal Roles & Responsibility:
Take the lead role in the ongoing development of logistics operations, reporting directly to the supply chain
function. Key responsibilities include:
 Ensure goods are shipped out on time and receipted on time and in good condition
 Ensure systems (paperwork) are accurate and updated on time
 Management, development and reporting of Key Performance Indicators (associated with Ocean
Freight traffic globally)
 Review of Specific KPI’s to ensure that they meet the requirements of the business as it continues to
evolve
 Act as liaison between Contract manufacturers and the Supply Chain for any day to day
operations issues and escalation to group when it comes to Sea or Air freight shipments
 Engage with shipping partners, looking back over performance and forward, towards continuous
improvement plans and strategies short term and long term
 Lead monthly operational reviews between company and shipping partners, ensuring minutes and actions
are followed up and closed where appropriate
 Maintain and develop logistics processes to ensure a clear definition and ownership of tasks across
departments and organizations
 Provide latest estimate (LE) of shipping costs by lane through the combining of actual volumes/costs
with projected volumes/costs
 Maintain tracking of air freight spend, reporting and managing costs to minimum and providing
reporting to exec team
 Ensure all documentation for customs clearance purpose is in place – Any special requirement is meet
up i.e. FTA – MJEPA form, Form A and Form D.

Position Title : Supply Chain Executive
Employment Period : Apr’2010 to Apr’2014
Industry : Manufacturing
Last Salary : RM 4,100.00
Principal Roles & Responsibility:
To expedite and handle logistics part of raw materials. Liaise with suppliers, 3PL, and government related
department and internally to ensure timely and cost-effective deliveries. Ensure the right raw materials are
delivered to the right location on time and at a good cost.
Category: Oil, GSS, Sugar, Flavors & Packaging (2013-2014)
1. Purchase RM from issue PO/ Revise PO-receiving-filing for both JB and Penang plant:
 Run MRP process
 Expediting of open PO with supplier
 Ensure firm delivery date & documents for local incoming orders
 Ensure sailing schedule/ flight details for overseas shipments & documents in order
 AWB, invoice, packing list, COA etc. Compile and forward to centralized for customs clearance
 Revised PO i.e price revision, quantity, warehouse revision
 Arrange self-collection for EXW local supplier
 Liaise with Account Payable team for any payment issue
 Liaise and coordinate with import team for customs related matter
 Ensure accuracy of all inventories

2. Update Shortage List:
 Run PO overdue in Promix to have a summary & report on all open PO
 Monitor & follow up closely with supplier on all outstanding orders
 Ensure arriving date is before the shortage date

3. Aging Raw Material:
 Hold meeting once a month
 Follow up with QA & RD
 Make sure all expired raw materials have been checked by QA and extend shelf life every month
 Liaise with respective department on the best solution for each raw materials

4. Report – Weekly & ETA Schedule:
 Run PO overdue every Thursday
 Confirm ETA date with Centralized PIC & inter-department
 Ensure quantity & ETA date is liable
 Circulate to WHS & QA as well as SC

5. POLC, raw material for key account customer – Mead Johnson.
 Run MRP process to ensure all raw material is available for production
 Ensure firm delivery date to meet with required date
 POLC raw material internal transfer between JB and Penang plant
 Liaise and working closely with 3PL – Schenker warehouse (PTP), Sankyu warehouse (JB) and
Penang warehouse
 Prepare internal invoice and packing list for K8 customs clearance and receiving party
 Provide all relevant document for to customs broker for customs clearance purpose
Supply Chain Exec: Overseas Supplier (2010-2012)

1. PO expediting :
 Liaise directly & work closely with supplier on POs upon issued
 Monitor & follow up on import documents: invoice, p list, BL, AWB, COA etc
 Update to material planner if the eta date is less than required date which might affect
production
 Update outstanding order every Monday, Wednesday and Friday
 Liaise with appointed agent for customs clearance
 Responsible for ensuring that the imports are in compliance with various federal and
international regulatory laws
 Work very closely with customs broker in order to ensure that all documentation and
mechanics of shipments is sorted out

2. Ensure eligible raw materials have sales tax exemption & no miss out on CJ5 application :
 Update & monitor CJ5 application: renewal & new application
 Ensure CJ5 file is update promptly
 Support in CJ5 application, data for customs
 Work related to regulatory issues (Customs, Vet, MITI)
 Classification on the TC for all new raw materials
 Harmonize tariff codes for purpose of paying minimum duties and taxes
 Ensure all raw material coming in is comply with our import procedures
 Must review and perform corrections to anticipated import quantities or products to meet
regulatory standards

3. Preparing docs & customs clearance under bank guarantee & MOF /MIDA approval for machinery
& parts ~ plant & project use
 Must ensure all relevant documents are in order
 Follow up on the BG registration & customs approval
 Monitor the shipment ETD & ETA
 To ensure all shipments are clear & deliver in time

Position Title : Customer Service Executive
Department : Ocean Freight
Industry : Freight and Forwarding Employment Period : June’2008 to Apr’2010
Principal Roles & Responsibility:
Perform an accomplished level of duties in planning, organizing, directing and quality in all areas of the
Department. Implement improvement plans as well as administrative control of all company
documents and correspondences.
 Develop operating systems critical to the success of the company
 Interface with customs, ocean liners, seaport authorities, haulage companies, vendors and other
government bodies to facilitate smooth transactions of all export/port/transshipments by ocean mode
 Coordinate and respond to all cargo claims with customers, liners and port authorities as well as
warehouse operator or third party operator
 Negotiate favorable buying rates to maximize profit margin
 Negotiate ocean FCL space allocation for specific account base
 Analyzes current operating systems to further enhance performance and productivity.
 Implement cost reduction control to increase efficiency and margins
 Maintain an efficient filing system and record keeping
 Submit monthly operations report concerning claims, attrition, cost containment and export/import
data to management
 Implement and administer security procedures for high value shipment.

WORK EXPERIENCES
Jun 2020 – Present
• Regional Warehousing &
Distribution Manager
Position Level : Head Of Department
Specialization : Warehousing and Distribution Management
Industry : Food distribution in B2B and B2C markets
Monthly Salary : RM 12,500
Responsibilities
• Design and deliver strategies to support business growth in
product range customizations, service level variations and
delivery coverage expansion across the region.
• Optimize operations deliverables of resources, efficiencies and
costs.
• Align and set best practices to harmonize processes in the
countries.
• Drive continuous improvements of efficiency, quality and service
level in warehousing and distributions.
• Lead and support innovations and automations initiatives.
• Direct responsibility of the country functional teams.
Experiences Gained:
• Set KPI and improved by 7 % after drove inventory accuracy
improvement strategies in the 7 warehouses at the Philippines in
Jul – Sep 2020.
• Stabilized the team after retrenchment exercise at the
Philippines.
• Aligned and created best practices in Thailand and Sri Lanka
related to orders fulfilment and incoming shipments handling.
• Supported operations to deliver new business opportunities at
Jakarta and Surabaya.
• Reorganized the team in Malaysia to efficiently support both B2B
and B2C market segments.

May 2015 – May 2020 • Supply Chain
(Logistics) Director
Position Level : Head Of Department
Specialization : Demand & Supply Planning,
Warehousing And Distribution Management
Industry : Office Supplies
Monthly Salary : RM 9,706
Responsibilities
• Plan the strategy and execute in optimized
manner the end-to-end demand and supply
planning, warehousing and inventory
management, deliveries and reverse logistics
solutions to satisfy the customers’ needs, achieve
the local business objectives and supply chain
performance KPI targets set by group.
• Prepare then deliver the departmental annual
CAPEX and OPEX budgets to meet the company
objectives and needs of operations in Singapore
and Malaysia region.
• Ensure safe working environment for the staffs
including warehouse pickers and drivers.
• Improve the import and export processes to
enable the business growth.
Experiences Gained:
• Completed relocation of the national distribution
centre within budget, timeline and quality.
• Continuous improve stock availability, on-time
warehousing productivity and the delivery success
rate KPI to customer while the annual business
revenue increased more than 15%.
• Resolved the major pest issue of the distribution
centre.
• Customized procurement solutions based on
needs.
• Customized water deliveries to Singapore within
next day.
• Expanded the customer deliveries network
beyond Klang Valley in Malaysia.

Nov 2010 – Apr 2015 • Business Process
Manager
Position Level : Manager
Specialization : Process Improvement; Business Solution
Design; Project Management
Industry : Logistics; Contact Centre
Monthly Salary : MYR 6,156
Responsibilities:
• Business process improvement of Logistics
Customer Service Centre Asia Pacific (LCSC AP)
operations
• Logistics control tower solution process design
and RFQ proposal for LCSC AP.
• Implement new business services for our Local /
Regional / Global customers, within the agreed
time, budget and service / quality levels.
Experiences Gained:
• Optimized operation productivity to meet cost
saving objectives for customer in Europe via
process ownership re-assignment.
• Implemented new business operations including
shared resources (RESTOR business) and
dedicated resources (CISCO and DELL businesses).
• Migration of new order management system
(Oracle Siebel CRM).
• Stabilized the DELL Singapore Call Management
Operations Performance to meet KPI.
• Implemented new/improved data handling
methods in monthly transactions billing,
performance reporting, activity updating and
transactions data editing files.
• Involved in projects that cross-functional
business divisions and countries

Jan – Sep 2010 • Operation Assistant
Manager
Position Level : Manager
Specialization : Production Operations in chocolates
grinding & moulding
Industry : Chocolates Processing
Monthly Salary : MYR 4,100
Responsibilities:
• Ensure production planning well scheduled,
throughput and yield targets achieved.
• Deliver finished goods on-time with controlled
products quality.
• Plan raw materials and packaging materials
supplies.
• Put in-placed safe and hygiene working
environment.
Experiences Gained:
• Setup new work procedures
• Liaise with customers to fulfill their shipment
timeline needs.
• Support the project of new plant layout design
and relocation with improvement.
• Knowledge of chocolate industries

2007 – 2009 • Process Conrol Engineer
(Research)
Position Level : Senior Executive
Specialization : Cocoa Processing Research
Industry : Cocoa Grinding
Monthly Salary : MYR 3,600
Responsibilities:
• New product development to meet new market
demands or particular customer’s requirements
e.g. specific roasting profile of cocoa liquor in East
Asian market.
• Upkeep the reaction and roasting control recipes
for every standard product type.
• Research the cocoa beans variations in colour
tendency.
• Equipment setup and maintenance, sample
storage, etc. of the research laboratory.
Experiences Gained:
• Handling R&D activities experience from design
activities, outsource equipment, conduct lab-scale
tests and production trial runs, data analysis and
conclusions.
• Project management skills to coordinate cross departmental personnel to complete a product
design or solving an issue.
• Working with customers to solve their problems
or develop new products such as developing new
cocoa liquor type using new beans provided by
customer.
• Proven initiative and ability to work with minimal
supervision.

2004 – 2007 • Process Engineer
Specialization : Production Operations in cocoa
alkalization and cake Pulverization
Responsibilities:
• Ensure production capacity targets achieved with
controlled product quality.
• In charge and improve manufacturing process and
production yield.
• Plan and control chemical additives inventory
and enforce handling according to law and
regulations.
• Put in-placed safe and hygiene working
environment.
Experiences Gained:
• Handle production operation.
• Multitasking capabilities.
• Problem solving skills.
• Knowledge of food manufacturing industries and
related GMP and HACCP systems.

Employment History
Duration : March 2019 – Present
Activity : Been Working in a Service and Admin Industry (Contract Based)
Attending Short Term Courses

Malaysian Logistic Firm with Prescene in Singapore
Position Tittle : Admin Executive
Duration : April 2017 -September 2018
Responsibility :
*Ensure All Customer inquiry and documents are handle promptly
and efficiently
*Expedite on deliveries of document to customer
*Prepare Quotation ,Inquiry and letters
* Coordinate Creation of Permit and HS Code ,LMW for Customer
for import and Export
*Performing Accounting Task (AR and AP )
* Other Ad Hoc as requested by Management
*Monitor and Coordinate all Related Admin ,Shipping and
Sales Related Task
* Monitor Leave and Claim

Manufacturer and Distributes beverage and product such as
Coffee,Tea ,Instant Noodles and Potato Chips
http://supergroupltd.com/html/index.php
Position Tittle : Shipping Assistant
Duration : Nov 2014-Nov 2015
Responsibility :
* Support Purchasing Department
* Create LMW Report for Custom Submission

Duration : January 2014 -November 2014
Activity : Been Working in a Service and Admin Industry (Contract Based)
Attending Short Term Courses
Producer of low,medium and high volume sophisticated eletronic
assemblies .Factories located at the border of Malaysia and the
head office in Singapore
http://www.intecglobal.com.my/home.html
Position Tittle : Administrative Assistant (Account Executive Assistant)

Duration : April 2012-October 2013
Responsibility : * Ensure efficient day to day functioning of office tasks
* Assist in administering company policies and procedures
*Handle all hotel and air ticket bookings
* Support Finance in preparation of Journal and Sales Entry
using ACCPAC and Siemens IOL System
* Manage office supplies to ensure optimum level are
maintained especially for general stationery and pantry
supplies
* Attending to visitors and handle phone calls, courier
services, correspondences including collection & distribution of
all mails, emails, faxes, etc.
*Maintain database of contacts and emails lists
* Other duties as defined by the Finance Manager ,for
Malaysia -Singapore branch

Experience
Aug 2015 – Dec 2017
(2 years 4 months)
HR & Admin Assistant
Johor, Malaysia
Monthly SalaryMYR 3,500
HR and administrative related works

Jan 1998 – Dec 2007
(9 years 11 months)
Personal Assistant
Johor, Malaysia
Monthly SalaryMYR 6,000
All work related to company administration and Director personal matters. Arrange meeting and travel arrangements. Will arranged accommodations and etc for Director whom travel within Malaysia and overseas.

WORK EXPERIENCE
HR Executive, July 19 – Ongoing
• Responsibilities:
(i) Payroll and Benefits Administration ：processing payroll, which includes
ensuring vacation and sick time are tracked in the system
(ii) Ensuring Employee Benefits including Employee reimbursements as per
rules and regulations of income tax
(iii) Preparing and processing timely distribution of salary, bonus, increment
salary slip, leave encashment and full and final settlements
(iv) Ensure Monthly payroll provisions to Finance
(v) Complies with federal, state, and local legal requirements by studying
existing and new legislation; enforcing adherence to requirements;
advising management on needed actions
(vi) To administer resignees’ salaries which include tax clearance for foreign
employees.
(vii) Liaising with all government agencies to ensure adherence to compliance.
(viii) Recording, maintaining and monitoring attendance to ensure employee
punctuality
(ix) To maintain visa / work permit processes and documentation
(x) Recruitment: Recruit sufficient manpower to ensure there is enough talent
to carry out operation.
(xi) Review, update and maintain proper filing such as employees’ medical
insurance policies.
(xii) Conduct exit interviews to identify reasons for employee’s termination
(xiii) Planning of company events or activities on occasions by management’s
approval

HR Officer August 18 – July 19
• Responsibilities:
(i) Recruitment: Recruit sufficient manpower to ensure there is enough talent
to carry out operation.
(ii) Organization structure: Tidy up the whole company’s organization chart
in one master file。
(iii) Recruitment Smart Plan: Plan and draft the smart plan to track the
recruitment progress
(iv) Training management: Establish the training management system,
prepare the monthly training report and training plan.
(v) Training: Organise and coordinate training program for the employees,
invite internal trainers and arrange training schedule for the training.
(vi) New Staff’s Orientation Program: Plan, organize and coordinate the New
Employee Orientation Program
(vii) Team building: Plan and organize team building session.

HR Officer July 17- August 18
• Responsibilities:
(i) Recruitment: Recruit sufficient manpower to ensure there is enough
talent to carry out operation.
(ii) Campus Recruitment: Fully in charge of campus recruitment in respect
of obtaining approval of UTM’s scholarship proposal, liaising with
school authorities and representatives, interview arrangement, and
recruited talented fresh graduate and intern.
(iii) Organization structure: Tidy up the whole company’s organization
chart in one master file and update in monthly basis.
(iv) Relationship building with University authorities: Arrange and organise
site visit for student or university who wish to have site visit at Country
Garden Forest City.
(v) Recruitment Smart Plan: Plan and draft the smart plan to track the
recruitment progress for whole recruitment team.
(vi) Training: Organise and coordinate training program for the employees,
invite internal trainers and arrange training schedule for the training.
(vii) New Staff’s Orientation Program: Plan, organize and coordinate the
New Employee Orientation Program
(viii) Talent Development/Employee Relation: Prepare necessary
documents and collect data for the new employee’s confirmation.
(ix) Future Force Program: Organize and assist whole Future Force
training program, which is one of the intensive 1-year training program
designed specifically for hired fresh graduate.
(x) Staff’s promotion and confirmation: Assist in preparing the staffs’
confirmation and promotion letter.
(xi) Team building: Plan and organize team building session for HR
department.

Internship May 17- June 17
• Responsibilities
(i) Assist in outbound or inbound marketing activities.
(ii) Brainstorm and develop ideas for creative marketing campaigns.
(iii) Conduct market research to find answers about consumer requirements,
habits and trends
(iv) Create promotion video and some GIF files and promote on social media
(v) Arrange and organise site visit for student
• Achievement: Successful organize site visit and create some awareness on
social media

Internship Feb 17 – Apr 17
• Responsibilities
(i) Processing incoming mail.
(ii) Creating and distributing documents.
(iii) Processing payroll, which includes ensuring vacation and sick time are
tracked in the system.
(iv) Preparing new employee files, maintaining computer system by
updating and entering data and maintaining current HR files and
databases
(v) Communicate with public services when necessary, properly handle
complaints and grievance procedures
(vi) Coordinate communication with candidates and schedule interviews.
(vii) Conduct initial orientation to newly hired employees.
• Achievement: Able to handle well full spectrum of HR functions during maternity
leave of a staff.

Freelancer Photographer Jan 15 – Ongoing
• Responsibilities
(i) Designing and implementing business, promoting business
(ii) Dealing with different clients to meet their needs.
(iii) Reproducing and framing photographs
(iv) Researching and making contacts
(v) General administration

Experience
Aug 2019 – Aug 2019
(1 month)
Executive sscretary
Johor, Malaysia
Monthly SalaryMYR 3,500
10 July 2020
To Whom It May Concern

I, QUEK KEE KAI would like to apply for the above mention position as you advertised recently.

I would like to share my experiences and enthusiasm to such a distinguishes company like you.

Thank you for giving me an opportunity for an interview if available.

Thank you and best regards.

Yours sincerely,
John Quek Kee Kai
H/P: +6016-446 1927

PERSONAL BACKGROUNDS:

A..NAME: QUEK KEE KAI (MALE)

B. BIRTH: 1-12-1961

C. I/C NO: ( Personal Data Protection )

D. RELIGION: ROMAN CATHOLIC

E. Baptism Name: John the Baptist Quek

F. EXPERTISE:
( a) Translation ( English/ Malay to Chinese)
( b) Copywriting ( Company advertisement, News Editting, Speech/ Chinese/ English)
(c) Handle government official documents( Malay )

G. Occasional Drinker, NEVER SMOKE

H. ADDRESS: 55, JALAN NIPAH 11, TAMAN DAYA, 100 JOHOR BAHRU, JOHOR

I. EMAIL: johnquek1927@gmail.com

J. CONTACT H/P : +6016-446 1927

EDUCATION BACKGROUNDS:

A. 1974—1979: FOON YEW HIGH SCHOOL, JOHOR BAHRU

B. 1981—1985: NATIONAL TAIWAN CHENG-CHI UNIVERSITY: WESTERN LANGUAGES & LITERATURE DEPARTMENT MAJOR ENGLISH LANGUAGES WITH B.A DEGREE

WORKING EXPERIENCE:

1986—1990: AS AN JOURNALIST

1990—1993: AS JOURNALIST/EDITOR
2017–2019: AS EXECUTIVE SECRETARY

2019 (MAY — August): AS DRIVER TO PERSONAL DIRECTOR -Specialized in Kitchen Furniture Products)

2019–2020: AS EXECUTIVE SECRETARY
Driving experience: ( As personal driver to Director )
Vehicle: Toyota Vellfire A6
Sports car imported from Japan (7 passengers + 1 driver )

Expected salary: RM 3500.00

《 励志檄文– 生命不能闲》
生活中最沉重的负担不是工作，而是无聊。
闲，并不是一个人的福气。我一生最怕是闲，一闲，就把生命的意义全失去了。

敬呈: 经理先生台鉴
敝人 郭祺佳，国立台湾政治大学毕业，有意申请贵公司相关之职位，。

兹将个人履历表及资历胪列于后，祈能获得 贵公司蒙允面试之机会, 不尽感谢。

耑此敬颂
商 祺

郭 祺 佳 敬上
HP 016-446 1927

履历表如下:

甲:-
(1) 姓名: 郭祺佳 ( QUEK KEE KAI )

(2) 性别: 男

(3) 出生日期: 1961年12月01日

(4) 身份证号码: (Personal Data Protection保护网络安全)

(5) 联络电话:+6016-446 1927

(6) 住址: 55, JALAN NIPAH 11, TAMAN DAYA, 81100 JOHOR BAHRU, JOHOR .

(7) email: johnquek1927@gmail.com

(8) 不抽烟，节庆时喝酒 ，不甚酒量。

乙:-教育背景
(1) 大学: 国立台湾政治大学英国语文学系1985年毕业。

(2) 中学: 新山宽柔中学1974–1979年初/高中毕业。

丙:-工作资历
(1) 2011-2014 任职于新山《光华日报》柔佛州办事处副新闻主任

(2) 1990-1993 新加坡《新明日报》、《联合早报》新闻记者及编辑。

(3)1986–1990 任《马来亚通报》吉隆坡总社记者及后调任新山办事处记者。

(4) 曾为《星洲日报》, 《南洋商报》撰写专栏《阿达专栏》及《六日谭 (1998–2008) （有关文章可键入本人姓名后，从谷歌网站搜寻得到）

(5) 1999年出版《谁来经理华社》文集，收录《阿达专栏》作品

(6) 2011—2014 《光华日报》柔佛州副新闻主任

(7) 2015—2016 马六甲福发塑料有限公司南马区销售
(8) 2017—2019 柔佛州中小型家禽业总会执行秘书

(9) 2019 私人公司(中国老板)董事长司机

(10) 2020 新山家具公会执行秘书

丁:-获奖记录
(1) 2012年柔佛州华文报媒体《最佳新闻》及《最佳新闻报导》奖。

(2) 2013年柔佛州政府新闻部颁发华文媒体组《最佳新闻奖》首奖。

(3) 2001年马来西亚第一届《郑和杯硬笔书法》优等奖。

戊:-兴趣/语言能力

(1) 语言: 马来文, 英文, 华文
(2) 方言: 潮州, 广东, 福建
(3) 兴趣: 书法, 中国文学, 中国哲学，西方文学, 易经学习。
(4) 专长： 翻译( 英翻中，中翻英)，广告或新闻文案撰稿（中文）， 政府官方文件（马来文）书写。

己：薪金期望 Expected Salary: RM 3500.00

Mar 2010 – Dec 2014
(4 years 9 months)
Executive Secretary
Johor, Malaysia
Monthly SalaryMYR 3,800
11 Jun 2020
To Whom It May Concern

I, QUEK KEE KAI would like to apply for the above mention position as you advertised recently.

I would like to share my experiences and enthusiasm to such a distinguishes company like you.

Thank you for giving me an opportunity for an interview if available.

Thank you and best regards.

Yours sincerely,
John Quek Kee Kai
H/P: +6016-446 1927

PERSONAL BACKGROUNDS:

A..NAME: QUEK KEE KAI (MALE)

B. BIRTH: 1-12-1961

C. I/C NO: ( Personal Data Protection )

D. RELIGION: ROMAN CATHOLIC

E. Baptism Name: John the Baptist Quek

F. EXPERTISE:
( a) Translation ( English/ Malay to Chinese)
( b) Copywriting ( Company advertisement, News Editting, Speech/ Chinese/ English)
(c) Handle government official documents( Malay )

G. Occasional Drinker, NEVER SMOKE

H. ADDRESS: 55, JALAN NIPAH 11, TAMAN DAYA, 100 JOHOR BAHRU, JOHOR

I. EMAIL: johnquek1927@gmail.com

J. CONTACT H/P : +6016-446 1927

EDUCATION BACKGROUNDS:

A. 1974—1979: FOON YEW HIGH SCHOOL, JOHOR BAHRU

B. 1981—1985: NATIONAL TAIWAN CHENG-CHI UNIVERSITY: WESTERN LANGUAGES & LITERATURE DEPARTMENT MAJOR ENGLISH LANGUAGES WITH B.A DEGREE

WORKING EXPERIENCE:

1986—1990: AS AN JOURNALIST
1990—1993: AS JOURNALIST/EDITOR
2017–2019: AS EXECUTIVE SECRETARY
2019 (MAY — August): AS DRIVER TO PERSONAL DIRECTOR AT -Specialized in Kitchen Furniture Products)
2019–2020: AS EXECUTIVE SECRETARY

Expected salary: RM 3500.00

《 励志檄文– 生命不能闲》
生活中最沉重的负担不是工作，而是无聊。
闲，并不是一个人的福气。我一生最怕是闲，一闲，就把生命的意义全失去了。

敬呈: 经理先生台鉴
敝人 郭祺佳，国立台湾政治大学毕业，有意申请贵公司相关之职位，。

兹将个人履历表及资历胪列于后，祈能获得 贵公司蒙允面试之机会, 不尽感谢。

耑此敬颂
商 祺

郭 祺 佳 敬上
HP 016-446 1927

履历表如下:

甲:-
(1) 姓名: 郭祺佳 ( QUEK KEE KAI )

(2) 性别: 男

(3) 出生日期: 1961年12月01日

(4) 身份证号码: (Personal Data Protection保护网络安全)

(5) 联络电话:+6016-446 1927

(6) 住址: 55, JALAN NIPAH 11, TAMAN DAYA, 81100 JOHOR BAHRU, JOHOR .

(7) email: johnquek1927@gmail.com

(8) 不抽烟，节庆时喝酒 ，不甚酒量。

乙:-教育背景
(1) 大学: 国立台湾政治大学英国语文学系1985年毕业。

(2) 中学: 新山宽柔中学1974–1979年初/高中毕业。

丙:-工作资历
(1) 2011-2014 任职于新山《光华日报》柔佛州办事处副新闻主任

(2) 1990-1993 新加坡《新明日报》、《联合早报》新闻记者及编辑。

(3)1986–1990 任《马来亚通报》吉隆坡总社记者及后调任新山办事处记者。

(4) 曾为《星洲日报》, 《南洋商报》撰写专栏《阿达专栏》及《六日谭 (1998–2008) （有关文章可键入本人姓名后，从谷歌网站搜寻得到）

(5) 1999年出版《谁来经理华社》文集，收录《阿达专栏》作品

(6) 2011—2014 《光华日报》柔佛州副新闻主任

(7) 2015—2016 马六甲福发塑料有限公司南马区销售 FOOK HUAT PLASTIC INDUSTRIES SDN BHD

(8) 2017—2019 柔佛州中小型家禽业总会执行秘书

(9) 2019 私人公司(中国老板)董事长司机

(10) 2020 新山家具公会执行秘书

丁:-获奖记录
(1) 2012年柔佛州华文报媒体《最佳新闻》及《最佳新闻报导》奖。

(2) 2013年柔佛州政府新闻部颁发华文媒体组《最佳新闻奖》首奖。

(3) 2001年马来西亚第一届《郑和杯硬笔书法》优等奖。

戊:-兴趣/语言能力

(1) 语言: 马来文, 英文, 华文
(2) 方言: 潮州, 广东, 福建
(3) 兴趣: 书法, 中国文学, 中国哲学，西方文学, 易经学习。
(4) 专长： 翻译( 英翻中，中翻英)，广告或新闻文案撰稿（中文）， 政府官方文件（马来文）书写。

己：薪金期望 Expected Salary: RM 3500.00

Experience
19 years of total experience

Feb 2019 – Current
(1 year ) Manager, Shipping
Johor, Malaysia
Industry Manufacturing / Production
Specialization Shipping
Role Shipping
Position Level
Monthly Salary Manager
MYR 6,600

1.To lead and manage the shipping team from both plastic molding and contract manufacturing division. Ensure shipment are executed and delivered as per customer schedule plan.
2.Liaise with customer on shipment requirement and have quarterly review on shipment performance and trade compliance
3.Sourcing of quotations/freight rates from transporters / courier company to import or export plastic parts shipments.
4.Verification and approved all exports and imports related invoices for payments.
5.Improve and simplify work process flow to reduce inefficiencies and maximize desired results.
6.Troubleshoot problems and issues which arises and resolved it with the best and cost saving solutions.
7.Support department functional processes with other internal dept such as material and planning, production and warehousing.

Jan 2011 – Feb 2019
(8 years) Senior Executive, Logistics
Johor, Malaysia
Industry Manufacturing / Production
Specialization Logistics/Supply Chain
Role Shipping
Position Level Senior Executive
Monthly Salary MYR 5,825
PREVIOUS ROLE:
1. Oversees logistics executives and assistant of the export section , assist and guide them on achieving job requirements, instil critical thinking and problem solving skills .
2. Handles shipment arrangement, role starts from point of negotiating freight with shipping liner or freight forwarders till preparing shipping documents
3. Liaise with customer on shipment issues and assist with any enquiries relating to shipment
4. Maintain contacts with government departments such as MITI, Health Department, Plant Quarantine Department, and Chamber of Commerce in order to facilitate fast approval of certificates applied.
5. Provide guidance and knowledge sharing to team members for achieving job efficiency and getting things done right
6. Assist the logistics manager in leading and directing the team in achieving KPI targets.
7. Maintaining free zone export reports for the free zone authorities.
8. Maintain communication with internal department for better facilitation to the export activities

CURRENT ROLE:
1. Manage the operations sections of the export team, comprising of the logistics functions and custom declaration functions.
2. To ensure that container loadings are being plan and arrange well within time constraints given.
3. Ensure that billings from haulage companies, depot operators and the port are being verified and paid in a timely manner.
4. To control and minimize the aging stocks in the warehouse inventory by monitoring that stocks are pick in a FIFO manner.
5. To prepare submission of monthly report to the PTP free zone authorities on export shipment

Oct 2005 – Dec 2010
(5 years 3 months) Shipping Executive
Industry Manufacturing / Production
Specialization Logistics/Supply Chain
Role Shipping Operation
Position Level Junior Executive
Monthly Salary MYR 3,900
To arrange shipments on assigned portfolio and to liaise with customers on shipments needs. Require to negotiate freight cost with shipping liner in order to maximise costs saving on shipments arranged. Prepare monthly freight cost report on export shipments. Application of health certificate from the health ministry for the purpose of export shipments.

2004 – 2005
(1 year 1 month) Export Coordinator
Industry Manufacturing / Production
Specialization Logistics/Supply Chain
Role Shipping
Position Level Junior Executive
Monthly Salary MYR 2,400
To handle assigned account for export shipment arrangement
To be in constant contact with customers in meeting their orders requirements and daily problems solving

2004 – 2004
(1 month) Personal Financial Consultant
Industry Banking / Financial Services
Specialization Banking/Financial Services
Role Financial Planning/Wealth Management
Position Level Junior Executive
Monthly Salary MYR 2,400
To promote wealth management products and services to customers and also to attend to day to day enquiries from customers

2001 – 2004
(3 years 1 month) Personal Financial Consultant
Industry Banking / Financial Services
Specialization Banking/Financial Services
Role Financial Planning/Wealth Management
Position Level Junior Executive
Monthly Salary MYR 2,300
To promote wealth management products, to attend to enquiries relating to banking matters, to sell all banking and mortgage products

WORK EXPERIENCE

2002 – 2005
Customer Service Officer
– Maintain and co-ordinate the operational services
between local Factory suppliers and carriers.
– Ensure shipping request from local factory
suppliers are being executed
– Advising local factory suppliers for shipment
arrangement information such as booking number,
vessel name and departure date, containers gate in
date and time, bill of landing cut off date and time
and etc.
– Collecting relevant documents from local factory
suppliers and local carriers. Then, dispatch it to
foreign customers’ company in destination.
This is to ensure when cargoes reach destination,
overseas customer’s company can use these
documents to collect the cargoes at the sea port
– Dealing with local factory suppliers for all billings
such as invoicing, payment collection and credit
terms
– Timely and accurate maintenance of company
system updates so that accurate and latest
information of the cargoes can be transmitted to
foreign customers.
– To deliver quality service to customers according
to internal customers’ ISO standard
– Provide assistance if any ad-hoc request from
Head of Department and/or by Manager
– Relation Management: Ensure relationships are
established and maintained at numerous levels
within customers, local carrier suppliers and local
factory suppliers

2006 – 2007
Customer Service Executive cum Indoor Marketing Executive
– Maintaining and retaining existing
customers by providing focused and dedicated
customer services

– To fulfill, gain and achieve the highest level of
customer satisfaction from first time customer
contact until closing
– Doing quotation and follow up to ascertain the
outcome of each quotation from existing and
potential customers
– Liaise with production department for planning of
production schedule so that each month’s
customers expected cargoes can be shipped out
accordingly.
– Instruct shipping department to ship
cargoes from factory to customers
– Get the Letter of Credit from customers for
payment collection before each shipment is
shipped out
– Provide solutions and advices for quality issues
raised by customers
– To achieve the monthly target set by the
management
– Any other ad-hoc duties as assigned

2008 – 2009
Customer Service Executive

– Responsible for taking care customers that are
assigned by Commercial Manager
– Prepare Sales Contract for customers if confirmed
orders are received
– E-mail Sales Contract to customers and
segregate to relevant departments
– After segregation had done, liaise with production
department for the date of cargo readiness
– Give instruction to shipping department when to ship
out the cargoes to the customers
-Before shipment, ensure payment from customers is
received
– Should any complaints of quality are received from
customers. Must immediately attend and provide
solutions and explanations to customers
– If customers require product matching, liaise with
QC department so that feedback can be provided to
customers promptly. This is for the purpose of
clinching potential business opportunities.
– If customers satisfy with the result of product
matching, quotation will immediately be done
and provide to customers

2010 – May 2017
Sales Support Executive cum Purchasing
Officer
– Place purchase orders with our US counterpart,
US suppliers and China suppliers, ensure
purchase orders arrive in time to support
customers’ production.
– Must uphold the practice of control freight cost.
– Follow up on customers’ monthly forecast and
provide forecast to supply chain
departments
– Obtain customer’s consent on delivery
challenging dates
– Respond to customers’ emails in the shortest
time possible.
– If receive quality issues from customer, must
liaise with QA engineer to provide solutions
to customer. This is to prevent customers’
production line down
– Monitor quality and delivery performance of
Suppliers by daily
– Involve in Cost Down activities
– Expedite the materials / parts according to
the forecast and customer requirement.
– Ensure payments to be received by customers
monthly and in time
– Must control the stock level at warehouse at a
optimum level

– Maintain close rapport with Sales Executives so
that I can receive information of customers
from Sales Executives, information such as
service feedback, quality problems, payment,
delivery time and etc.
– Be motivated to work well independently with
minimum supervision
– Implement Company motto that is “Growth
through Customer Service”. Strive for 100%
customer delivery commitment and meet KPI
that set by company

Jan 2018 – Present
Customer Service Executive cum Purchasing
Officer

– Prepare quotation for customers and follow up
with customers
– Arrange to send out should customers agree to
buy from LCM Marketing Sdn Bhd
– Issue PO to various supplier

– Negotiate with suppliers for price, terms and
delivery schedule

– To review any opportunity of volume break cost
saving

– To update latest delivery commitment into
company system

– Communicate with suppliers should quality and
quantity discrepancy arises

– To clean up outstanding Customer POs and
Supplier POs

– Responsible for returning obsolete stocks to
suppliers

– Handling Credit Note from customers

– Taking care payment collection

Experience
18 years of total experience
Jul 2019 – Present
(1 year 1 month) HR & Admin Manager
Johor, Malaysia
Industry Manufacturing / Production
Specialization Human Resources
Role Management
Position Level Manager
Monthly Salary MYR 8,700
This role reports to the Operation Director for operations consist of 400 employees in 3 locations. My role is to establish and maintained business partnership role with respective functions, engaging functional leaders and employees in the development and implementation of HR strategies, policies and practices that will facilitate the achievement of functional, business and HR objectives and goals.

Responsible for full spectrum of HR functions, which includes Recruitment, Training & Development, Manpower Management, HR policy, Compensation & Benefit, Industrial Relation, Employee handbook update and etc.

BCI New Energy Manufactuing is a new company established in Mar 2019. I was help the company to set up the HR and Administrative policy

Mar 2018 – Jun 2019
(1 year 4 months) Human Resource Manager
Johor, Malaysia
Industry Manufacturing / Production
Specialization Human Resources
Role Management
Position Level Manager
Monthly Salary MYR 8,000
This role reports to the Asst General Manager for operations consist of 10,000 employees in 8 locations. My role is to establish and maintained business partnership role with respective functions, engaging functional leaders and employees in the development and implementation of HR strategies, policies and practices that will facilitate the achievement of functional, business and HR objectives and goals.

Responsible for full spectrum of HR functions, which includes Recruitment, Training & Development, Manpower Management, HR policy, Compensation & Benefit, Industrial Relation, Employee handbook update, Foreign Workers Management Responsible Business Alliance (RBA) Business code of conduct implementation and fully in charged Corporate Social Responsibility (CSR) audit .

Jan 2015 – Feb 2018
(3 years 2 months) HR Manager
Johor, Malaysia
Industry Manufacturing / Production
Specialization Human Resources
Role General HR
Position Level Manager
Monthly Salary MYR 7,500
• This role reports to the Operation Director for operations consist of 3,000 employees in 7 locations. My role is to establish and maintained business partnership role with respective functions, engaging functional leaders and employees in the development and implementation of HR strategies, policies and practices that will facilitate the achievement of functional, business and HR objectives and goals.

Responsible for full spectrum of HR functions, which includes:

1.Strategic HR Planning

• HR Trend Survey and Analysis
Salary Survey and Analysis

2. HR Policy & Regulations Management

• HR Policy Development and Improvement
• Industrial Relations Management
• Code of Ethics & Conflict of Interest Management

3. Manpower Management
Work with business unit and functional managers to identify manpower & skills needed to support business plan on an ongoing basis.

• Manpower Planning
• Personnel Information Management

4. Job Management

Setting and clearly defined the Job Analysis ,Job Description and Job Specification

5. Recruitment Management
• Recruitment
• Selection and Deployment
• Orientation for New Employee
• Job/Career Fair Organization

6. Training & Development
Plan and coordinate training program to develop employee skills and knowledge to meet business goals and career development.

• Training Plan Setting
• Training Execution • Training Evaluation
• Training Claim & Budget
• Training Needs Analysis
• Overseas Training Management

7. Talent Management
• Core Talent Management Set up the career development plan and talent training program based on staff performance evaluation and the job analysis to retain the quality human resources.
• Succession Planning

8. Compensation & Benefits
• Annual Salary Adjustment
• Incentive Bonus
• Special Salary Adjustment
• Salary Adjustment for Promotion
• Other benefits & Sport club

9. Foreign Workers Management
New Hiring/ Recruitment- Ensure that foreign workers recruitment are conducted based on the manpower plan by periodically checking the manpower status.
•KDN Application and immigration (VDR) submission
•Passport endorsement, Fomema Health Screening Program, renewal and cancellation
•Hostel tenancy agreement, arrangement and monitoring
•Medical check up- Ensure the medical check up for foreign workers to get renew work permit and review relevant documents.
•Month dialog with the foreign workers

10. Performance Management
• Performance Appraisal Management
• Promotion Management

11. Payroll Management
Ensure the personnel data update and the complied attendance/leave data for salary preparation
• Salary Preparation -Ensure that all earning & deduction computation is accurate.
• Salary Payment -Ensure that salary payment on scheduled date. • Deduction / Contribution of Salary

12. Administrative Service
• Fully in charged of Dispatch Arrangement, Office Supplies, Food and Beverage Receptionist Service, Conference Room and canteen

13. Team Support

A. Internal Meeting – Attend internal meeting related to HR Team and HR issues.
c. Regular Report Management – Review all HR reports.
d. Filing – Ensure to file and maintain HR information.
e. SOP Management – Review any current standard and Update SOP if needed
f. Audit Preparation-Prepare any documents and materials for compliance with audit standard

14. Security Guard Management -Monitor Security guard and guard service to follow company instructions and work order.

Aug 2007 – Dec 2014
(7 years 5 months) HR Manager
Johor, Malaysia
Industry Oil / Gas / Petroleum
Specialization Human Resources
Role Management
Position Level Manager
Monthly Salary MYR 6,000
Responsible for full spectrum of HR functions, which includes:

1) RECRUITMENT
•Responsible for recruitment and administration of local, foreign and contract workers.
•To conduct interviews for all levels when necessary & made appropriate selection of candidates
•To conduct/monitor exit interview & consultation

2) PAYROLL, C & B ADMINISTRATION
•Responsible for full spectrum of payroll administration
•Also experience in other payroll system and HRIS with computer literacy in Microsoft Office
•Responsible for all remuneration/salary administration of the group of companies.

3) TRAINING
•Responsible to conduct/ensure proper orientation program to new employees.
•To coordinates and liaises with external Consultants on employees’ training needs and arranges training schedules for employees as and when required.
•Do evaluate the effectiveness of training programs by obtaining feedback from trainees

4) SECURITY & WELFARE
•Oversee Security & welfare and its policy and procedures implementation.
•To coordinate corporate events such as company’s dinner, corporate trip, family day & sports event etc.

5) HR/IR ADMINISTRATION & MANAGEMENT
•As Management Representative for ISO audit & compliance.
•Responsible to review employee handbook, performance appraisal process
•Responsible to attend to employees’ grievances and complaints; provides guidance if necessary and gives feedback to the management to enhance a better and cordial working environment.
•Prepare monthly HR report and update the organization chart from time to time.
•Involve in yearly manpower planning and expansion.
•Assist in drafting out all HR letters such as Annual Increment Letter, Promotion Letter,
Termination Letter, etc. (may use merge-printing function when necessary for huge data)
•Resolve Labour disputes & IR Court cases
•Manage and appraises subordinates’ performance and their career advancement.

6) GENERAL ADMINISTRATION
•Responsible for general office administration functions, which includes supervise general office maintenance, cleanliness of factory infrastructure, canteen and washrooms, purchasing of office supplies and maintenance of office IT systems and equipment.

Jun 2003 – Jul 2007
(4 years 2 months) HR Executive
Johor, Malaysia
Industry Transportation / Logistics
Specialization Human Resources
Role General HR
Position Level Junior Executive
Monthly Salary MYR 2,800
Responsible for full spectrum of HR functions, which includes:

Review and improve the existing training policies, procedures and forms from time to time.
•To ensure all training policies and procedures are executed effectively.

•Take the ownership for internal and external audits in HR team.

•Organize survey for annual training needs and assessment of the training needs, release the approved yearly training plan, updating and implementing the yearly plan.

•Develop internal training resources, establish the system for internal trainer management.

•Apply HRDF from contributed fund and claim the training expenses through reimbursement.

•Implement company’s recruitment plan, conducts interviews and personality/ethic/professional tests based on company’s needs to choose and recruit qualified candidates.

•Maintain and manage the co-operation with head hunters, and other recruitment resources, incl. the management of agreements with them.

•Publishes/distributes company’s recruiting advertisements through internet, newspaper, job fair market, colleagues/universities, head hunter and etc.

• Liaise with foreign worker agent on all the recruitment application documentation and online system, attend Ministry of Home Affair interview and subsequence recruiting procedures, receive workers at entry point (airport/seaport), inform Labor Dept. on workers employment and termination, handle departure of foreign worker

• Build up talent pool
• Prepare staffing budget
• Interact with monthly KPI report
• Prepare Salary Proposal & Appointment Letter
• Arrange & conduct Orientation program for all new joiners
• Arrange & conduct Exit Interview for all resigned employees

Experience
Astro sales dse
Manager to support & carryout R&D,Projects
Able to manager customer request,relationship & technical problem,
Able to setter technical problems with technical personal,
Able to assembly Stamping Tooling & Trouble shout problems good performance,
Proficient in using AutoCAD & 3D Solidwork Design

PassWorkingCompany
1985-1990
Position: Toolmaker
Jobscope: Fabricate Stamping Tool
salary: RM2700.
Duration: 5Years

1990-1993
Position: Line Leader
Job scope: Incharge of Line production
salary:S00.
Duration:3andhalfYears

1993-1997
Position: Chargehand
Jobscope: Incharge of Robotic Line Production
salary :S50.
Duration: 4Years

1997-2000
Job scope: Fabricate &Service Stamping Tool
salary: S00.
Duration: 3Years

2000-2007
Position:Toolmaker
Job scope: Fabricate Stamping Tool
salary:S00.
Duration: 7Years

2007-2013
Position: Marketing Executive
Jobscope: Incharge of Sales &Marketing +Technical Support.
salary: RM4300
Duration:7Years

2014-2015
Position: Tooling Engineer
Job scope: Fabricate Tooling &Testing
salary: RM3700
Duration: 1year

2016
Position:Operation Manager
Jobscope :Incharge of all Operation progress& Sales
salary: RM4000
Duration: 2years

2017.
Position: Assistant Operating Manager
Job scope: Incharge of all Operating
management manufacturing activities and implementation plan.
Salary: RM5700.
Duration: 1year

2018-2019.
Position: Designer.
Job scope: Design and improved technical analysis
Salary: RM4000
Duration: 2 year till now

Sept 19 – Feb 20
Feb17- Aug 19

Nov 2014 – Feb17

Technical Chief
Responsible for technical aspects of latex processing, product development and testing.

R&D Manager

Carry out product development, on various rubber latex formulation for gloves, catheters, condoms, balloons, adhesives and toys. Attend to plant trials at customers’ premises, customers’ complaints & new requirements. Responsible also for technical support to production on non-conforming products and recipe management. Lead the Project for upgrading waste water treatment plant.

QA Manager
1. Management representative responsible for ISO 9001, ISO 14001 & OHSAS 18001 systems upgrades, maintenance and effective implementation.

2. Handles customer complaints, customer satisfaction surveys, internal non conformances and internal audits.

3. Manages the QC Laboratory for incoming, in process and outgoing testing using mainly HPLC, UV-Vis spectrophotometer, density meter, pH meter and auto titrator.

4. Participates in round robin testing and maintains calibration of lab equipments.

5. Carry our improvement projects to continually improve Quality performance.

6. Issues and follow through the Management of Change for new raw materials & new product introduction.

7. Conduct Lab trials for new raw material or new products and supports production for non conforming product adjustments.

8. Issues specification for new product and raw material or revision of current specifications.

9. Conduct & manage the QHSE internal audits and supplier audits, corporate audits, external party audits.

10. Support the Product Registration by preparing test data for submission to Pesticide Board of Malaysia.

11. Ensure effective implementation of global QA guidelines

12. Conduct ESH inspections and walkabout to identify gaps and follows up on the corrective actions.

13. Competent person on Scheduled Waste Management to ensure compliance to Malaysian Regulations.

14. Participates as Management Representative in the Safety & Health Committee.

15. Working member in the FCPA committee.

16. Manages the Document Control Centre.

17. Conducts Management review

18. Member of the Global QC Steering Committee and Regional QC Network.

Key Contributions:

1. Lead the Quality Improvement Projects to reduce customer complaints
from 30000 ppm to 18 ppm .
2. Team member to win the Monsanto 2015 Global Ethics Award.
3. Subject matter expert for Crop Protection Specification management for Malaysia, India and Indonesia.

Jan 2014 – Oct 2014
1. Help Clients to set up ISO 9001, 14001 and OHSAS 18001 systems.

2. Conduct in house and public training on Internal Auditing, HIRARC, Aspect Impact assessment, Understanding of QHSE systems, Understanding of Malaysia’s ESH Laws, Safety & Health Committee,5S, Document & Data Control.

3. Conduct QHSE system audits at Client’s place for gap analysis.

Key Contributions :

1. Lead Medik-Link KK, Kuching and KL for certification to Good Distribution Practice for Medical Devices.
2. Lead Syarikat Tugas Utama for ISO 9001 certification.
3. Lead Eagleburgmann for ISO 9001, ISO 14001 and OHSAS 18001 recertification.
4. Lead Unity Forging for ISO 14001 certification.
5. Lead Jurukur Perunding to comply to Shell Safety Requirements as an approved Vendor.

Oct 2013 – Jan 2014
Quality & Technical Manager
1. Conduct process audit and process improvements and customer complaint management for the glove products.

Sep 2008 – Mar 2013
QHSE Manager
1. Heads the QHSE department of Technip Asiaflex, Tanjung Langsat which manufactures Flexible pipes and umbillicals for the oil and gas industry
2. Participates in QHSE audits with client, Technip Regional audits and local authorities such as DOE and DOSH and conducts QHSE audits at supplier and follow up on necessary corrective actions for any non conformities found during audits.

3. Identify and implement QHSE training requirements for the whole site. Prepare training materials and conducts QHSE trainings.

4. Leads the risk assessments using FMEA, HIRARC/JSA with area owners, coordinates Hazardous Waste Management, Environmental monitoring, Management of Change, Permit to Work system, Radiation Protection Program, Contractor Management, Emergency response for Spills, fire,
medical injury, QHSE campaigns, HSE walkthroughs, I See I act Program
and PPE Matrix.

5. Responsible for In Coming, In Process and Outgoing quality checks, reporting of quality incidents, calibration, compilation of the quality data book and the Document Control Centre.

6. Responsible for Quality and Product Systems Certifications such as ISO 9001,API Spec Q1, API 17J, API 16C, ISO 14001 and OHSAS 18001 and Project QHSE and site QHSE plans.

7. Conducts QHSE audits and HSE inspections for the site.

8. Manages environmental monitoring for Local Exhaust ventilation, noise monitoring and personal exposure monitoring.

9. Leads accident investigations and also quality issues using TOPSET and DMAIC respectively

10. Council Member for Lean Six Sigma Implementation and Management Representative for the Safety & Health Committee.

11. Liaise with Corporate HQ, Manufacturing Units in France, Brazil and UK on the implementation of QHSE guidelines and requirements.

12. Liaise with local authorities such as DOE, DOSH and AELB for legal compliance.

13. Custodian for 5 S program and Corporate Social Responsibility Projects.

14. Reporting QESH performance and preparation of QESH bulletin.

Key Contributions:

1. Set up the QHSE system for the new manufacturing facility start-up.
2. Successfully completed the certification for ISO 9001, ISO 14001 and OHSAS 18001, API Spec Q1, API 17J and API 16C all within 1 year.
3. Implemented DMAIC as a tool for root cause analysis
4. Developed Quality Induction, Quality Awareness and HSE training materials.
5. Implemented 5S, I See I Act for QHSE improvements
6. Organised a CSR Project for Tanjung Langsat Village School.
7. Obtained certification as competent Radiation Protection Officer and started up online Xray machine inspections.
8. Obtained approval from AELB to import and refurbished used Oil pipes

1993 – 2008
Technical Service Executive (Jan 1993-July 1994)
QA Executive (July 1994-July 1995)
QA Manager (July 1995- Jan 2002)
Quality Management, Senior Manager (Jan 2002 –Apr 2005)
Responsible Care & QM, Senior Manager (Apr 2005 – Aug2008)

1. Responsibilities in the Technical Service function includes product application training, troubleshooting quality issues at customer’s place, internal process trouble shooting , new product introduction trials and handling of customer complaints. Have travelled to Guangzhou, Shanghai and Jakarta for customer visits.

2. Q.A. function’s responsibilities include incoming, in process and outgoing checks, calibration. Main equipment used is GC, GPC,HPLC, titrators, moisture analyser. Set up of Quality Management System based on ISO 9001, monitoring of trends, data analysis, supplier audits, handling customer complaints and audits. Appointed as the Quality Management Representative for ISO 9001 for both the Styropor, Tamol and Engineering Plastics Compounding Plant

3. In Year 2002, I was promoted to Senior Manager, Quality Management for BASF Malaysia. Responsibilities include maintenance of the ISO 9001 & ISO 14001 Management System, upgrading of System requirements for continual improvements, implementation of TS 16949, and custodian of the suggestion scheme, conducting customer surveys, Country Coordinator for Non Conformance Management System in SAP, liaising with external parties on quality audits, internal process audits and product audits, carrying out in house training.

4. Project Leader for the Customer Satisfaction Survey done in Year 2003 and Y2005

5. Conducts TS 16949 audit on the Compounding Plant and also Regional Business Division in Singapore.

6. Effective 1st April 05 position was redesignated as Senior Manager, Responsible Care & Quality Management with new added responsibilities in the areas of EHS and Security for the 3 plants on site on top of the Quality Management role.

7. Responsibilities include Permit to Work system compliance, EHS audits, EHS Inspections, EHS Induction, Emergency Preparedness & Response (Fire, drills, spill drills and medical drills ), Management of Change process, Process Safety ,Waste Water treatment Plant, and legal compliance to Malaysian EHS requirements.

8. Investigates safety and security breaches and manage contractor safety.

9. Supports BASF Malaysia HQ in Shah Alam Office, Fortitech and BASF Polyurethanes Shah Alam on the Quality and Environmental System matters and conducts audits.

10. Appointed Chairman of the Safety and Health Committee Y2003-2004.

11. Custodian of the QESH suggestion scheme.

Key Contributions
1. Lead the Styropor Plant in achieving ISO 9002 certification in Oct 1995.
2. Set up a new Lab facility on the same site when a new Tamol Plant producing concrete & dispersion additives built in 1997 and lead the new Plant in achieving the ISO 9002 certification in Oct 1999.
3. Lead another new Engineering Plastic Compounding Plant built in Year 1999 in achieving ISO9002 certification in Year 2000.
4. Upgraded the ISO 9002:1994 to ISO 9001:2000 for all 3 Plants in Year 2002
5. Lead the Compounding Plant in Y 2003 in achieving ISO 14001.
6. TS 16949 certification of the Compounding Plant.
7. Project Leader for the Customer Satisfaction Survey done in Year 2003 and Y2005.
8. Lead the Operation Excellence Project to improve efficiency and effectiveness of processes in BASF in 2008.
9. SAP Country Coordinator of Non Conformance Management for BASF Malaysia.
10. Audit and consultation service to Degussa Vietnam on BASF QHSE integration efforts.
11. Implemented BASF’s behavioural based safety.

1988-1993
Technical Service Executive
1. Product development for natural rubber latex applications such
as gloves, catheters, balloons, shoe adhesive, carpet backing.
2. Technical support to Production to carry out product adjustment.
3. Investigates customer complaints and customer visits.
4. Training to customers on product application.
5. Pilot plant trial before production scale up.
6. Issue specification or revise specification.
7. Evaluate alternative raw materials for improvements.

Key Contributions:
1. Developed the antistatic carbon black finger cot compound.
2. Successful technology transfer to scale up the production of hydrogel coating for surgical gloves.

Professional Experience
Application Engineer – South Asia (17
th September 2019 – Present)
Shah Alam (Manufacturer of Pressure- sensitive tape)
✓ New product development and researches (R&D) for breakthrough from conceptual design to
production transfer (not limited to adhesive tape).
✓ Design and conduct new product chemical and physical testing and analysis.
✓ Conduct patent survey and patent search.
✓ Conduct product evaluation and testing based on customer requirement.
✓ Conduct technical inquiries market analysis to understand market trends

Quality Engineer (1st August 2016 – 13th September 2019)
Shah Alam (Porous product for life sciences – writing instrument,
medical part, automotive & etc.)
✓ Problem solving in production and customer complaint quality issues.
✓ Successfully lead the quality measuring instrument improvement project.
✓ Support new product validation with measuring system setup and testing fixture jig design.
✓ Preparation of quality report requested by customer (COC, PPAP & etc.) and measurement
SOP.
✓ Coordination and validation of new product transfer from different plant.

November 2018 – Present
Quality Engineer (Executive)
Specialization: Manufacturing / Production Operations
Industry: Automobile / Automotive Ancillary / Vehicle
Job Duties and Responsibilities:
– Set detailed guidelines on what needs to be checked and what the quality standards are
– Monitoring and analyzing quality performance
– Inspecting and testing materials, equipment, processes, and products to ensure
quality specifications are met
– Audit QMS based on ISO 9001:2015 requirements
– Coordinate with external quality assurance auditors and technicians to ensure legal
compliance
– Developing corrective actions, solutions, and improvements
– Collaborating with operations managers to develop and implement controls and
improvements

Other Responsibilities:
– Assist in material requirement planning to prevent idle time on production
– Support production when machine breakdown

EMPLOYMENT HISTORY:
Sept 2014 – Present: Assistant Project Manager / General Manager
SINGAPORE
 Assist Project manager in liaises with sub-contractor for discrepancy in technical, detail drawing checking with resident technical officer.
 Attend Weekly meeting (CCM), along with contractor and performs presentation to client about the actual progress and forecast progress.
 Supervise with site engineer and safety officer for safety precautions and ensure the procedure is on track.
 Working in site with good communication skills while in the meantime teamwork with expatriate for the checking and remedy errors.
 Minimize the unforeseen errors / mistake with the common sense.
 Prepare sample to Architect and discuss the advantages and disadvantages.
 Handle serious issue like complaints, client and consultant advice and critics.
 Work with different team (Qs, Project, and design) to synchronize the whole contract scopes of works.

Jan 2011 – Sept 2014:
Tender Qs / Assistant Contract Manager
SINGAPORE
 Prepare monthly, quarterly and annual cash balance reports to general manager
with tender and estimation manager for review and approved.
 Perform taking off measurement on architect drawings and detail drawing also
with any discrepancies to feedback.
 A key member of the project team task to involve in the implementation of bill of
quantities from sub-contractor and suppliers for negotiations.
 Provide relevant support on budgeting on overall projects and forecast on
preliminaries, on-going and defects period costing.
 Internal software to check and balance our report and costing.
 Sub-contractor final account and interim claim.
 VO discussion with consultant Qs and client.
 As-built drawing checking final quantity with client and qs.
 Major in architecture scope of works.
 Evaluate quotation from supplier and check SOR rate.
 Taking-off checking from junior
 Weekly project meeting from client and consultants
 Coordination with contract manager and project manager in the cost and profit
 Preparation of summary cash flow each month and projected cash spending for
the next three months
 Attend CCM and QS Consultant Meeting.

Internship
10/2018 – 12/2018, Subang Jaya
This is an HVAC consultant company. The major works are to assist
the senior engineer which helps in drawing the P&Id diagram and
also have site visit to the customer company which to find out the problem that the company face.

Achievements/Tasks
-Design HVAC system
-Draw p&id diagram
-Troubleshoot the problem which face by customer and
provide the service

EMPLOYMENT
As Purchasing Clerk (2004 To 2010)
Job Scope
1. Prepare order to Supplier and follow the order schedule.
2. Track orders and ensure timely delivery.
3. Do receiving and key in system.
4. Review quality of purchased products.
5. Maintain updated records of purchased products, delivery information and invoices.
6. Prepare reports on purchases, including cost analyses.
7. Filing the Do & Invoice.
8. Caculate salary.

SKILLS
-Microsoft Excel & World
-WMS Store System
-ERP Software

As Planner cum Clerk (2010 To 2012)
Job Scope
1. Coordinating production workflow for one or multiple products.
2. Planning and prioritizing operations to ensure maximum performance and minimum.
3. Follow the schedule and chase the part on time with supplier.
4. Determining manpower, equipment and raw materials needed to cover production demand.
5. Monitor jobs to ensure they will finish on time and within budget
6. Filing the Do & Invoice.
7. Prepare and submit status and performance reports.
8. Keep paperwork organize

SKILLS

-Microsoft Excel & World
-WMS Store System
-ERP Software

As Purchasing Executive (2012 To 2018)
Job Scope
1. Print out all purchase order generate by system and email to supplier as well
2. Will plan schedule base on customer schedule,and email to supplier
3. Will follow with supplier make sure supplier on time delivery to avoid any line dow
4. Track the status of any orders.
5. Deal with supplier,under order,over order and once received the part was reject and solve the problem with QC together.
6. Ensure that any invoices are sent to supplier accounts for payment.
7. Produce and maintain all reports

SKILLS
-Microsoft Excel & World
-WMS Store System
-ERP Software

EMPLOYMENT
As Purchasing Officer (2018 To Present )
Job Scope
1.Received order from site warehouse worker.
2. Internal issue PR & PO and uplaod to system get the management for approval..
3. Call supplier and confirm pricing and issue PO to supplier.
4. Will follow with supplier make sure supplier on time delivery
5. Ensure that any invoices are sent to supplier accounts for payment.
6. Produce and maintain all reports

SKILLS
-Microsoft Excel & World
-Million System

Career History
April 2000 _ March 2002
Assistant Salesman
-Withdraw stock from store, double check the opening quantity and load into the van.
-Doing direct sales from shop to shop according to daily routine, display the goods for customer and check whether need to replenish stock.
-If there any new shop opening, will made an approach to the owner for our product.
-End of the day, will do closing for balance stock as well as the collected cash sales and cheque. Submit to admin clerk for her next action.
-In case of salesman not available, I need to run the sales by myself.

April 2002 _ March 2004
Sales Assistant
-Every morning start work with pulling all of the products on a display or shelf to the front, as well as down stacking all the canned and stacked items.
-Replenish the good at the shelf when is low.
-Place an order for those product that are run low.
-Assist customer on product as and when they unable to find it.
-Helping cashier on packaging at the counter when is needed.

July 2004 _ March 2006
Sales & Admin Assistant Cum Customer Service
-Assist salesman to quote customer a valid quotation and follow up on the status.
-Process sales order, delivery order and invoice.
-Coordinate between salesman and warehouse department such as delivery and stock availability.
-Liaise with customer such on repeat order, stock availability, delivery date as well as after sales service.
-Maintain the showroom cleanliness, neat and tidy.
-Serve walk-in customer at retail shop, assist them on product.

July 2006 – July 2008
Assistant Warehouse
-Doing picking and packing upon receive picking list from warehouse clerk.
-Pick and send those item that need to be assemble to assembly department.
-Issue the goods to delivery driver according to the DO
-Cycle count to maintain stock accuracy
-Perform housekeeping and prepare space for incoming stock
-Receive good from local and Malaysia supplier, tally the quantity against the DO.
-Unloading good from container, tally the quantity against the DO, hand over to QC for their inspection.

Sept 2008 – Feb 2009
Sales Support Officer
-Process daily fulfillment, assign the job to installer and upload it in SAP system.
-Send the file to stockist for them to print out the form and issue stock to installer.
-Prepare daily installation report, check whether installation is done.
-Check and update invoice in the system.
-Process installer claim.
-Activation checking in system, make sure it has been done so customer can view the subscribe channel.

March 2009 – April 2010
Store Supervisor
– Fully in charge on year end stock audit
-Arrange delivery route for own driver and outsource party
-Monitor on staff picking and packing, ensure it was done for next day delivery
-Counter check on the goods that picked by my staff, make sure the quantity is correct before generate DO
-Assist clerk on cycle count to maintain stock accuracy
-Double check on invoices that bring back by driver after the delivery
-Clarify and verify the return note from customer
-Prepare space for incoming goods
-Assist in unstuff container, tally the quantity against DO
-Assist in delivery when short of man power
-Always maintain store environment are neat and tidy, housekeeping.
-Maintain the maintenance on reach truck and forklift

June 2010 – April 2020
Storekeeper
-Fully in charge on year end stock audit.
-Determine staffing levels and assign workload.
-Inventory KPI of ZERO discrepancy on stock.
-Practice EEFO other than FIFO for the entire stock in the warehouse.
-Product cycle count, doing stock count after issue goods to outlet.
-Conduct month end closing, physical stock count and tally on inventory.
-Prepare stock closing report and submit to assistant logistic manager.
-Full compliance of Warehouse SOP and HSA regulation.
-Monitor CPM ( Chinese Proprietary Medicine ) room temperature according to HSA regulation, recorded twice daily ( start work and end of work ).
-Outlet stock request, filter their stock request and clarify if there any doubt.
-Conduct “Pick and Pack” of stocks, update packing list and carton number in the system.
-Generate DO for delivery and arrange delivery schedule.
-Outgoing stock, handover DO to driver and loading of goods.
-Receiving of local and oversea goods, check the physical conditions of goods see if there any damage, tally quantity against DO and quality of the goods for compliance with specification in the purchase order. E.g. pack size, type of packaging, compliance to HSA regulation. Check batch number and expiry date.
-Process Good Receive in Flo’ system.
-Handle stock return and expired if any, tally quantity and inform assistant logistic manager.
-Fully in-charge of warehouse operation and maintain satisfactory house-keeping in the entire warehouse.
-Warehouse data entry duties, update stock out quantity in sales record for tracking.
-Confer and coordinate activities with other departments, driver, as well as outsource party.
-Arrange job delivery and roadshow schedule for driver.
-Product labelling and packaging ( re-packaging ).
-Order local supplier stock when is low, arrange delivery date with supplier.
– Monitoring inventory stock level and plan for purchasing for oversea vendor.
-Arrange for product lab test before send for assembling.
-Order bottle from supplier, for filling raw material to finishing goods.
-Coordinate with assembler, arrange for bulk delivery and goods collection.
-Assist assistant logistic manager in paper work and logistic documentation.
-Liaise with internal designer for create product artwork and follow up.
-Send final artwork to printing company for label, box and silkscreen printing
-Liaise with outsource people on delivery and pickup location, follow up as well.
-Monitor on routine services like Warehouse Pest Control, Air-con service, Reach Truck servicing and Vehicle servicing, make arrangement with vendor.
-Assist on outlet operation, arrange for equipment transfer and in transit

Working Experience
Industrial Internship
From 25 March to 14 June 2019.
During the internship period, there are a few tasks have assigned. I was assigned to create Preventive
Maintenance Job Card Phase 1 and Phase 2 and On-the-The Job Training Instructor (OJTI) in the DS
MAL Segment mainly. The machines took part were over baking, vacumit dry pack, UV, 100% VI,
BTG X-Ray, foil removal and bulk generator. PM Job Card Phase 2 created to make sure that the
system implementation is running smoothly without defects in the DS MAL Segment. During the
internship, I was also assigned to participate in upgrade some part of the TSLP testing machine. For
instance, track cover of the top seal, seal block and carrier tape pin wheel. Besides that, I was assigned
to tear down all the additional spare insert on the first generation of the Tokyo Weld machine that
needed to export back to Japan for upgrade. Finally, I was assigned to do the green belt with the title
to decrease the units reject from the Tokyo Weld machine.

Part Time job
⚫ Shopping product promoter
From 2016 until 2020.
During mine foundation and degree of mechanical engineering life, I used mine semester break and/
or weekends works as a shopping product promoter. I have been promoted Dumex Dugro, Anlene,
Lipton, Kopiko coffee, Pran juice, Mamme Deabak, Roma biscuit, Tesco scan and shop apps and so
on.