Star Profile Candidates

WORK EXPERIENCE
Mechanical Engineer
OFFSHORE Industries Sdn. Bhd. (Miri) | 1 Dec 2021– Present
Assisting Material Department To prepare the Material Listing for CAP40, RAWAK DB and Halyester project
To compile all outstanding that require for project and stock replenishment
Send enquiry to supplier (consumable and fasteners)
Build NEW Construction List in Excel Template for Centec
Using the 3D Modeling Viewer to identify/cross check the correct part
Multitask to cross-checking the Component Listing for CAP40,
Halyester and RAWAK DB when require
Multitask to key PIMRF/INGRF/MRCF for Component listing and
Material Listing when require, including to update into the Excel
Listing for record and tracing purpose
Assisting as Head of Department for Procurement/Expeditor (1/12/2021-17/5/2022)
Generating Component Listing based on Preliminary or IFA (Issued For Approval) Drawing from Engineering Department by referring to Bill Of Material, Data outgoing unit, Terminal block layout, Motor List, General Arrangement and schematic drawing, as accordance to component types (including quantity, location and stainless steel nameplate if required)
Send enquiry to request quotation (unit price and lead time) from Suppliers
Request component datasheet or technical info from Suppliers for new components
Compare quotation with different suppliers whenever required
Negotiate pricing with Suppliers in order to obtain better offer and discounts
Generate PRF for confirmed components
Record procured items to keep track and update the purchasing/ delivery status on regular basis
Send out updated Procurement Status Reports every week to all departments and Management
Reserve, release or return in-house stock items and/or newly arrived components to Production Department based on latest
drawings changes as well as project schedule and urgency
Monitor minimum in-house stocks for common used items
Monitor each PO status on regular basis and based on project urgency
To follow up with Suppliers on order acknowledgement (OA), order status and expedite the order delivery schedule
Upon received packing details or shipment documents such asPacking list/ Invoice/ Delivery note/ Airway Bill/ Bill Lading/
Shipment tracking number from Supplier, to proceed with shipment arrangement, tracking purpose and customs declaration
Decide on the Mode of Delivery- Air freight or Sea freight based on project urgency, quantity, weight, freight schedule
If arrived shipment items found faulty/ defect/ shortage, to check in advance with Suppliers on way forward prior issuing Corrective
Action Report / MER complaint form
For urgent shipment, request Warehouse Department to prioritize checking, send for Testing, and key in Goods Received Note after completed testing

Junior Engineer
Dayang Enterprise (Miri Project Office, Krokop) | 8 Feb 2021–30 November 2021
Spend at least 6 months per year at the worksite to familiarize me with the construction process and realization of construction hazards.
Assist Workpack Engineers on minor projects with supervision by the Senior Field Engineer.
Submit an annual report to the Senior Field or Planning Engineers before 24 December of each year on the progress of learning.
Assist in offshore execution of a project on an as and when required as well as any other duties assigned to ensure smooth operations and a high standard of worksite operation.

Unit Trust Consultant
Public Mutual Berhad, Miri | 10 Dec 2020 – Present
Promote and distribute the Funds and the Products to all potential clients or clients of the Company and work diligently to procure sales therefrom and also provide aftersales services to them

Research Assistant
Universiti Malaysia Sarawak | 14 October 2020 – 7 Feb 2021
Assisting principal investigator to collect data from patients aged 40 years old and above (with their signatures) using the provided survey forms at government polyclinics in Miri with completing data entry upon completion of data collection.

Assistant Engineer
Dayang Enterprise (Miri Head Office, Hilltop) | 1 Oct 2018 – 15 Aug 2020
Prepare daily plan of construction activities as well as daily activity and progress reports to the client management team.
Monitor the progress of all work activities including identifying any necessary activities for rescheduling.
Update the completion status of individual jobcards and the overall status of the work.
Verify the resources and materials utilised against each jobcard and the work package as a whole.
Record minutes of all project coordination meetings.
Maintain a daily manhour expenditure report which will form the basis of utilization indicator, performance indicator and other necessary benchmarking data required by Petronas Carigali Sdn. Bhd. (PCSB).
Monitor the daily workboat utilization performance, develop productivity performance of crew’s manhour utilization in terms earned vs planned manhours from the work package and recording additional manhours utilization as a result of scope increment.

Trainee Production Executive
Samling Plywood (Bintulu) | 1 Mar 2017 – 30 Sep 2018
Strategical thinking, organizational awareness and managing own learning.
Supervises, disciplines and manages human resources.
Prepare reports and summary on production quality and recovery for analysis through proper data collection.
Monitor cost-effectiveness of operation cost control and budgeting.

Trainee Executive (Production)
Samling Plywood (Miri) | 16 Feb 2016 – 28 Feb 2017
Plan schedules and coordinate day to day operation.
Initiates and plans for improvement of the working system and quality.
Ensures safe working procedures, environment and good housekeeping

EXPERIENCE
SCHLUMBERGER: November 2013 – February 2022 ( > 8 years)

April 2019 – February 2022
• Project Sourcing Specialist (PSS) for Schlumberger Cameron OneSurface (OSF) /
Valves & Process Systems (VPS)
• Sourcing and Procurement for Rotating Equipment, Valves, Indirect Goods and
Services, Specialty Process Equipment, MRO
• Cameron Schlumberger Project Value:
▪ Yetagun CO2 Package: USD 12 Million
▪ Sepetiba MRU, TEG, CO2 Package: USD 20 Million
▪ Wanhua DOX system: USD 5 Million

November 2013 – April 2019
• Tactical Sourcing Team Lead (TST) for Global Procurement Support (GPS) in charge of the following portfolios:
EAF: Europe & Africa LAM: Latin America
RCA: Russia UAE: United Arab Emirates
Health Safety Environment
– GPS HSE Loss Prevention Team (LPT)
– First Aider
Leadership
– Global Team Lead for EAF and RCA
– GPS Department President (2015)
Project
– Galileo Global Buying Guide Project Roll-Out Champion (EAF & LAM)
– Approved Supplier List (ASL) Project Champion using Power BI
Procurement & Sourcing
✓ Buyer Role (PO)
✓ Sourcing/Strategy
✓ Supplier Management
✓ Contract
✓ Catalogue
✓ Logistics support
✓ OTD Reports
✓ Systems – SAP, SWPS, Quest, Reporter, Tableau, ProcureCat, Ariba (SRM), ASL (SRM)
Audit
– Field Partner Auditor (UAE)
– EAF and RCA internal audits

1) Responsible to drive and improve shared global KPOs, to add value and deliver savings.
2) Define and convert sourcing strategy to procurement transaction.
3) Conduct RFI/Q/P (Request for Information/Quotation/Proposal) and bidding processes, minimizing risk and maximizing value.
4) Negotiate prices and terms with suppliers in order to meet quality, delivery and cost objectives.
5) Drive the parts and process qualification, in coordination with Supplier Quality teams.
6) Lead effort to increase relevance and coverage of catalogue, supplier and contract management tools.
7) Analyze trends, reports and statistics to create action plans for process improvement.
8) Identify possible process innovation to optimize efficiencies and achieve business results.
9) Analyzes business operations to determine opportunities to automate processes and functions.
10) Vendor Management, from acquiring supplier to vendor award, to maintenance and payments.

October 2012 – October 2013
• Procurement Associate
• Drilling and Subsurface Technology, Client Acquisition
• ExxonMobil Exploration & Production Malaysia Inc, Kuala Lumpur
1) Preparation of Tender Plans for long term agreements and interim contracts.
2) Draft Invitation to Bid (ITB).
3) Technical Bid Evaluation (TBE).
4) Tender Clarifications (TC).
5) Technical Commercial Evaluation Award Recommendation (TCEAR).
6) Presentations to PETRONAS (PMU-TC1, PMU-TC2)
Packages include Pumping Equipment and Services, Gas Lift Valves and Well Tracer Services, Tubular Handling Equipment and Services, General Wellhead Equipment and Services, Auxiliary Cementing Equipment and Baker Completion Equipment and Services.
PETRONAS PMU-TC1, PMU-TC2, PMU-TC3
PMU stands for Petroleum Management Unit and TC 1 to TC3 are separate Tender Committee’s set up to evaluate tenders based their respective values. PMU TC1 handles tenders above RM 100 million, PMU TC2 ranges from above RM 25 but less than 100 million, and PMU TC3 ranges from above 10 million to below 25 million. Below 10 million is handled internally by Exxon’s PSC Tender Committee.

SIME DARBY ENGINEERING: October 2007 – September 2012 (5 years)
Engineer • Sime Darby Engineering
Project: Kebabangan Northern Hub Development
Client: Kebabangan Petroleum Operating Company (KPOC)
Project: EPCC for Gas Compressor Expansion in Segamat
Client: Petronas Gas Berhad
Project: EPCIC for Maersk Oil Qatar 16 (MOQ 16)
Client: Maersk Oil Qatar (MOQ)
1) In charge of packages under E&I (Electrical and Instrumentation) and Special Piping
2) General Procurement and Expediting Procedures and S.O.P
3) Technical Requisition Packages (TRP), Procurement Tracking Schedule (PTS).
4) Tender Plan drafts, review and presentation.
5) Draft Invitation to Bid (ITB).
6) Technical Bid Evaluation (TBE).
7) Tender Clarifications (TC).
8) Technical Evaluation Reports (TER).
9) Award Recommendation Reports (ARR).
10) Minutes of Meeting (MOM)
11) Letter of Award (LOA)

Engineer, Technical Support and Product Development
YTL Cement Shared Services Sdn Bhd (May 2019 – Present)
– Constantly review customer feedbacks and generates ideas and solution to continuously improve product quality and customer experience, successfully reduced customers’ complaints by 50%.
– Conduct market surveys to generate new leads and product ideas for company to expand market presence.
– Constantly conduct data analysis for process quality data to provide insightful findings to maintain high production quality.
– Part of internal audit team (ISO 17025), to carry out internal audits at various cement plants to ensure all procedures are compliance to standards.
– Drive, train, and motivates team members, to stay align with Group roadmap.

Assistant, Research
University of Nottingham Malaysia (June 2017 – September 2017)
– Continuous management of hazards identification, risk assessment and risk control (HIRARC) procedures.
– Continuous analysis and evaluation on performance of hydroxylammonium nitrate through temperature profiles with Microsoft Excel.
– Assessing feasibility of experimental procedures meanwhile recommendations on methods for reduced experimental time span as well as enhanced properties of hydroxylammonium nitrate.
– Recommended on future development and path towards mixing with nanoparticles for enhancing properties of hydroxylammonium nitrate by nanoparticles for this research project.

Engineer Intern, Health, Safety and Environmental
Jotun Paints (M) Sdn Bhd (June 2016 – September 2016)
– Review, update, and modify existing risk assessments (Chemical Hazards Risk Assessment and Fire Hazards Risk Assessment).
– Demonstrated hands-on experience (reviewing, updating, and modifying) with classifications records
(Chemicals Classification, Explosion Protection Zones Classification, and Hazardous Area Classification)
– In-charged of daily inspection of production plant and monthly newsletter to maintain and promote plant safety

Helmy mostly oversee daily production to ensure SOPs and plant guidelines are followed. He participated in processes that will maximize safety, quality and productivity in the management of company organization. He also liaised with the plant staff and workforce through the performance management process, including training and development plans for each direct report. At the same time, he involved in a company’s database that monitors overall plant performance.

Operations Manager (Retail Dev Division) -September 2014 – June 2016
· Responsible to oversee all operational matters for a 9 storey shopping complex consisting of 270 tenant shops.
· Responsible for overall security services, parking facilities, building maintenance, cleaning services, event management,
tenant management and contractor management
· Responsible for the safety, security and satisfaction of approximately 120,000 thousand daily visitors that visit and use
Nu Sentral as a connecting point which is located in between the busiest public transportation hubs in Kuala Lumpur.
· Scope of work covers but not limited to issuance and enforcement of all non-compliance, handling all complaints and feedbacks,monitoring the usage and balance of all daily consumables and monitoring of all daily movements from all departments

Head of Operations , April, 2010 – August 2012
· Manage total day to day operations of aquarium covering almost 70 thousand square feet of area
· To manage and supervise a total of 42 staff from 5 departments which include ticketing, operations, retail, security and cleaning services
· Ensure all front of house areas are functioning which include all exhibits, lightings, ticketing and retail P.O.S systems, projectors and voiceovers, turnstile systems, fish and other exhibit life support and timing of feeding shows
· To effectively deal and communicate with outsource partners, suppliers and contractors.
· Ensure priority of safety and security for customers at all times.
· To project and set and exceed yearly retail sales budget
· To source and procure products on a year round basis from China.
Head For Retail Operations, May, 2007 – April, 2010
· Manage day to day operations for company Gift Shop which houses all gift merchandise for Malaysia’s Largest Aquarium .
· Manage inventory & stock management, P&L management, ordering system, staff’s, P.O.S activities and sales as per given target
· Plan and organize stock takes, prepare annual budgets and conduct performance evaluations
· Submit monthly progressive and sales reports
· Achieved highest sales figure ever recorded in August 2008, after being opened for 3 years only within 3 months of employment
· Maintain excellent and healthy relationship with suppliers from China, Australia, and Philippines.
· Posses excellent negotiation and sourcing skills for correct merchandise
· The capability to manage smooth flow for heavy volume of customers at any given time
· Manage a gross turnover revenue of over RM5 million annually

Manager, NBD Department (Shop), January 2006 – Mac 2007
· To develop new business locations within shopping complexes
· Strategize marketing options and target market in accordance to brand exposure needs
· Liaise with complex management on all aspects of contractual regulations
· Responsible for suitable floor and lot location as well as required size in contrast to budget, stock size and company forecasted profitability plan
· Manage a store development budget for all aspects of set-up till handover
· Directly in charge of successfully setting up the 5th Jeans Studio & T-Zed and Orange Sorbet boutiques in our 14th and latest Shopping Complex in Taman Equine Sri Kembangan
· Actively involved in setting up our new and upcoming shops in our 9th Shopping Complex at Cheras Selatan and also in Queens Bay, Penang where we will be the anchor tenants.
· Currently working on two new shop set-ups for year 2007

Brand Manager, April, 2004 – Nov, 2005
· Supervise all aspects of operations for four stores, two in Malaysia and two in Singapore
· Manage a dedicated merchandising team to ensure all products are in par with current fashion demand
· Coordinate all S&P periods within stores and work closely with warehouse management for delivery deadlines
· Monitor store managers and supervisors to ensure smooth daily store operations, while leading a sales team to deliver excellent service to maximize sales
· Responsible for all security aspects of stores to minimize stock shrinkage
· In-Charge of all aspects for our newest store opening in Ngee Ann City Singapore in June 2005
· Manage to meet targeted sales for 7 months out of 15 months running operations and at least 80% for the rest at our flagship store in One Utama (17’000sqft)
· Promoted merchandise and all sponsorship programs by working closely with local magazine publishers, advertising agencies and television shows for maximum brand exposure. Increased sales by 20% over the last 6 months
· Responsible for sponsorship of clothing and fashion show preparation for the National Heart Association Charity Gala Nite at The Palace of The Golden Horses that was attended by our Prime Minister, all local and foreign media and delegates

Training Manager, March, 2002 – 2004
(Nature of Business – Retail Superstores)
· Plan, schedule and assist the Head of Department for full spectrum of Training and Development.
· Deliver and co-ordinate training for all levels based on Training Needs Analysis and to ensure continual enhancement of
Customer Service employee’s capabilities in line with organizational needs.

Department/Merchandising Manager – Nov, 1998 – March, 2002
Responsibilities included;
· Customer service/relations
· Floor Merchandising
· Planning
· Stock control
· Sales target achievement
· Monitored 20 permanent employees to an addition of up to 35 part-timers during seasonal celebrations. Achieved and surpassed sales plan every month.
· Conducted quarterly and yearly employee work appraisals based on attendance, customer satisfaction and surveys, work
performance and sales productivity.
· Teamed up with Visual Merchandising department to plan and coordinate replenishing and replacement of new merchandise for department.

San Jose, California
In-call Supervisor, Dec, 1997- Sept, 1998
· Lead a team of service professionals to monitor customer queries, complaints and feedback. To maintain efficiency and smooth flow of daily operations. Targeted to not exceed 4% of call volume rejection.
· Monitored 17 employees that were responsible of answering approximately 1900 calls in an 8 hour shift. Responsible for the preparation of all relevant paperwork in relations with credit fraud and investigation.
· Communicate with other departments in regards to customer account handling and request. Report to call center manager for daily call center operations and briefing

Promotions Executive (Internship) – Jan, 1996 – Aug, 1996
· Assist the manager in planning, developing and implementing advertising and promotional campaigns in line with the communications plan.
· Banquet setups and bookings – In house promotions – Client communication and media relations.
JOB ACHIEVEMENT OVERALL
· Managing and handling all employees with minimum supervision and support.
· Increased sales during slow retail periods using creative sales approach
· Time management proficiency, managing promotional seasons and meeting deadlines.
· Strongly recommended Customer Loyalty Programmes, surveys and suggestion feedbacks and pushed for high levels of customer service particularly in the area after sales service
· Developed excellent working relationships with corporate partners
JOB RESPONSIBILITIES
· Assisting Customers better understand products offered hence building brand loyalty
· To have strong sense of quality, timing and cost control.
· Exercise excellent attention to detail and follow-up.
· Have a solid grip on inventory management and product replenishment for best sell through items
· Develop positive, effective relationship across all departments.
· Understand and project a positive service attitude with customers
· Have excellent presentation and writing skills
· Actively support promotional initiatives by head office, and to provide constructive feedback on market response
· Being creative in my approach to business and problem solving
· Pioneering creative ideas to suit customer drive to sales and instant brand recognition
· Constantly keeping track of changes in consumer needs and buying behaviour

Experience
Assistant Manager – Fit Out cum Operation
May 2019 – Present (2 years 8 months)

Senior Executive Fit Out
January 2018 – April 2019 (1 year 4 months)
– To ensure all tenants in company fit out work is comply with our design requirement and standard.
– To comply and ensure tenant premises is handed over on targeted date.
– To make sure tenant complete all the fitting out and merchandising work before remove the hoarding for business commencement.
– To engage tenant with briefing and explaining main roles and responsible from all parties inline to our mall guideline and procedures
– To guide tenant for design packages submission incl issuing lease plan,design guideline and fit out manual.
– To review designs packages submission with assessment and recommendation to adhere design guidelines.
– To liaise/guide tenant and tenant appointed consultants for designs packages submission and commencement from works permit to completion for business opening in time.
– To ensure tenants designer submit all the drawing and obtain approval before renovation work.
– To ensure tenants contractor submit all the require documentation and apply permit to work.
– To perform handover and ensure lot provision in order.
– To conduct site checking on tenant fitting out progress in daily or weekly basis and make sure tenant works compliance to the approved design.
– To highlight and communicate with relevant site team if any discrepancies or fit out issue arise at tenant lot and seek for alternative solution to resolve the issue.
– To assist and guide tenant and contractor during the renovation period when there are queries and crisis.
– To inform and arrange for pre-opening inspection with all relevant parties in order to make sure tenant premises are ready to operate.
– To assist and ensure tenant completed all the fitting out as per targeted timeline.

Senior Project Executive
November 2010 – February 2018 (7 years 4 months)
Malaysia
RESPONSIBILITIES:
•Leading project teams in the construction of projects ensuring project quality,schedule, cost control, safety and customer satisfaction objectives are met.
•To plan, organize and control all resources (people and materials) for the successful execution of a project.
•Reviews project proposal or plans to determine time frame, procedures for accomplishing project, and allotment of available resources to various phases of the project.
•Manages the financial aspects of contracts; assures job margin analysis is completed on a regular basis.
•Monitors and reports project cost and schedule performance; recommends corrective actions if needed.
•Manages the scope of work and has mastery of the contract documents.
•Analyze all requirements for all development projects in coordination with project teams according to specifications and evaluate and prepare all reports to ensure accuracy for same and design all corrective actions.
•Implement various processes for projects and develop all tests for same to maintain quality and perform tests on all processes and provide technical support to all participation projects..
•Organize functional team and develop and execute various project deliverable and ensue achievement of all objectives and assist to manage all projects.
•Leading the company in Nilai (Green Building) project team to archived certificates.Platinum for Greenmark, Gold for GBI and LEED.ACCOMPLISHMENT:
•Company Warehouse at Port Klang
•Ayamas Farm, Sedenak
•Drive Thru Bandar Puteri. Sungai Petani.
•Drive Thru, Sri Jati, Puchong I
•Drive Thru Puchong Prima. Puchong.
•Drive Thru, Jalan Sulaman, Sabah.
•Drive Thru Temerloh, Pahang.
•Drive Thru Senai, Johor
•Drive Thru Puteri Wangsa, Johor
•Drive Thru Stulang Laut, Johor
•Drive Thru Sri Gelam, Johor
•Drive Thru Matang, Sarawak
•Drive Thru Mutiara Rini, Johor
•Drive Thru Nilai, Negeri Sembilan (Green Building)
•Drive Thru Alor Setar, Kedah.
•Drive Thru Bertam, Seberang Perai

3 years 1 month
Project Architect Coordinator
May 2008 – October 2010 (2 years 6 months)
Johor, Malaysia
RESPONSIBILITIES:
• Project coordinator to lead the team in project, representative for attending Site Meeting & Consultant Meeting. Preparing documentation for Tender & Contract, site valuation & verification of contractor claim, etc.
• Been liaise with following authorities departments: Majlis Bandaraya Shah Alam Majlis Bandaraya Johor Bahru. Majlis Perbandaran Kulai, Johor.Majlis Perbandaran Johor Bahru Tengah, Johor. Majlis Perbandaran Batu Pahat.Syarikat Air Johor Holding. Johor Bahru / Batu Pahat. Syabas.Jabatan Kerja Raya Johor Bahru.Jabatan Bomba dan Penyelamat Johor Bahru, Batu Pahat, Shah Alam.ACCOMPLISHMENT:1. Setia Tropika – 78 Unit. Double Storey Houses at Kempas, Johor Bahru.{Phase 2}
• Project Architect – Lead a team for design &built. Attending Site Meeting.2. Mix Development for Taman Soga, Batu Pahat, Johor
• Project Architect – Lead a team for design & built. Attending Site Meeting.3. 386 Units Town Houses & 2 Nos. Club Houses at Plentong, Johor. ForMayland Project.
• Project Architect – Lead a team for design & built. Attending Site Meeting.4. Mix, Housing Development for Low Cost at Plentong, Johor For MaylandProject.
• Project Architect – Lead a team for design & built. Attending Site Meeting.5. 5 Units Double Storey Bungalow for Nusaiaya Land.
• Project Architect – Lead a team for design & built. Attending Site Meeting.6. KFC / Pizza Hut Drive Thru Fast Food Restaurant at Masai, Johor
• Manage Final Account and Defect Liability Period.7. Setia Ecco Garden – 86 Unlt Double Storey Semi-D Houses at Shah Alam,Selangor.
• Project Architect – Lead a team for design & built. Attending Site Meeting.
8. Hypermarket "Giant" at Jalan Tampoi. Johor.
• Project Architect – Lead a team for design & built. Attending Site Meeting.9. IOI Mall Kulai Cinema.
• Project Architect – Lead a team for design & built. Attending Site Meeting.

October 2007 – May 2008 (8 months)
Johor, Malaysia
RESPONSIBILITIES:
• To manage, supervise, check and maintain all work quality and problem atsite
ACCOMPLISHMENT:
• Completed projects for construct 1 unit another company Drive Thru and company Restaurant at Tmn Bukit Dahlia, Masai.

Site Supervisor
July 2005 – September 2007 (2 years 3 months)
Johor, Malaysia
RESPONSIBILITIES:• To manage and supervise all work at site
ACCOMPLISHMENT:
• Completed projects for construct DATARAN MAHKOTA structure building at JSNAC (WPI).
• Completed projects for construct 2 unit bungalow at Ledang Height Gelang Patah.

Site Supervisor
September 2002 – June 2005 (2 years 10 months)
Johor, Malaysia
RESPONSIBILITIES:• To manage and supervise all work at site
ACCOMPLISHMENT:
• Completed projects for construct three storey shops at Kulai for IOI Development
• Completed projects for construct single and double storey Terrace houses at Bukit lndah Johor

Executive
August 2001 – August 2002 (1 year 1 month)
Kuala Lumpur, Malaysia
RESPONSIBILITIES
– To manage the company product that can achieve the goal.
– To manage the networking system.
– To manage and monitoring the project can be done smoothly, quality and ontime.
– Create an idea for animation project.
EXPERIENCED GAINED:
– Excellent organizational and motivational skills.
– Knowledge in the management computer system and internet skills.

Program Manager
November 2018 – Present (3 years 2 months)
Plastic Manufacturer (include Tooling, Molding & Top Level Assembly)
– Program & Risk Management experience over 17 years.
– Product Development (NPI Stage) experience from ID (Industrial Design)
-MD (Mechanical Design)
– Prototype
– Tool Making
– Production.
– DFM (Design for Manufacturing) experience over 12 years.
– FMEA (include DFMEA & PFMEA) skill.
– GD & T (Geometric Dimension & Tolerance) skill.

Program Manager
August 2010 – October 2018 (8 years 3 months)
Johor, Malaysia
Plastic Injection Moulding Manufacturer
– Support all NPI & ECN activity.
– Support DFM during project launch until ready for production.

Program Manager
November 2009 – July 2010 (9 months)
Ulu Tiram, Johore, Malaysia
Plastics Manufacturing
– To support Mechanical Design (with local partner) to customer.
– To supply plastics component + casting part (with local partner) to customer.

Senior Program Engineer
June 2008 – October 2009 (1 year 5 months)
Johore, Malaysia
Plastics Manufacturing

Program Engineer
August 2006 – June 2008 (1 year 11 months)
Johore, Malaysia
R&D Mechanical Design + Program Management

Project Coordinator
March 2003 – August 2006 (3 years 6 months)
Johore, Malaysia
Plastics Manufacturing

Oct 2020 – Present
Assistant Vice President, Corporate Shared Services
Procurement
• Lead and administrate company’s procurement activities
• Ensure all procurement activities are carried out according to the company policies and procedures
• Perform sourcing based on the request, together with price comparison and negotiation
• Prepare procurement paper from the initial stages until the final issuance of Purchase Order, Letter of
Appointment or any relevant agreement
• Prepare technical and financial criteria evaluation for tender process
• Act as Evaluation Team Member to evaluate the tender submission
• Responsible for ensuring the goods and services equals demand, optimizing overall procurement cost
• Follow up delivery date & quantity, work with requestor on the mitigation plan if there is any delay in
delivery
• Continuous monitor market price, ensure all purchases are at competitive price
• Work with Finance team on contracts, invoicing, payment status and other related matters
• Maintain and update supplier record
• Responsible for sourcing of new suppliers and vendors
• Perform yearly vendor evaluation
Quality Assurance
• Prepare internal audit guidelines and templates and monitor that quality standards are achieved as per requirement
• Conduct periodic internal audit to evaluate progress and improve outcomes
• Work with Governance team to evaluate, mitigate and allocate risk for the company
Managing Director Office, Secretarial & Administration
• Organize and schedule Managing Director’s meetings and appointments
• Coordinate and plan on travelling arrangement, accommodation, claims and business travel
• Assist in preparation of presentations or reports as assigned by Managing Director
• Prepare meeting agenda and minutes of meeting
• Coordinate the company’s EXCO, Board and shareholder meetings
• Handle administrative requests i.e. stationery, company car, company uniform etc.

March 2016 – Sept 2020
Associate, Operations
Procurement
• Assist Vice President of Operations in company’s procurement activities
• Prepare procurement paper from the initial stages until the final issuance of Purchase Order, Letter of Appointment or any relevant agreement
• Prepare Invitation to Quote and Request for Proposal for tender process
• Coordinate tender briefing and site visit if required
• Assist Vice President of Operations in clarification and negotiation meeting with vendors
• Attend kick off meeting for the contractor pre award discussion
• Prepare cost analysis against tender submission cost
Operations
• Prepare Tenancy Agreement for Legal team review
• Liaise with tenants on the operational matters
• Monitor contract renewal or closeout
• Work with Facilities Management team to manage defects and complaints

June 2013 – Feb 2016
Executive Assistant, Operations
Operations
• Prepare Purchase Requisitions for Operations team
• Prepare and issue Purchase Order to suppliers and vendors
• Manage Delivery Order, billing, invoices and payment process

July 2011 – May 2013
Executive Assistant, Licensing and Regulatory Compliance
Licensing and Regulatory Compliance
• Assist Vice President of Licensing and Regulatory Compliance in application submission to Ministry of Higher Education (MoHE) and Malaysian Qualifications Agency (MQA) for the establishment of corporation for university administration
• Perform all administrative activities for submission of employment pass applications for foreign workers for the company and its business partners
• Perform all administrative activities for submission of 15% tax rate scheme for knowledge worker in Iskandar Malaysia
• Manage 40 employment pass applications and dependent pass applications for Marlborough College Malaysia (MCM)
• Manage 300 students pass applications for MCM
• Manage 30 professional visit pass applications for graduate assistants of MCM
• Work with Iskandar Regional Development Authority (IRDA) to facilitate work permits and tax incentive processes for MCM
• Prepare SOPs for licensing and regulatory compliance process

EDP CLERK (ELECTRONIC DATA PROCESSING)
2011 – 2012
– KEY IN DATA ENTRY FOR ALL PRICES OF ITEMS.
– CHECK AND CONFIRM ALL THE PRICES.
– DO THE CLOSING SALES REPORT EVERY DAY TO SEND TO HQ.

SHIPPING AGENT AND LOGISTIC OPERATION CLERK
2012 – 2016
– DO THE CUSTOMS CLEARANCE.
– INSPECTION AND DECLARATION.
– DO THE COLLECTION FOR DOCUMENT SUCH AS CDN, BL AND MORE.
– KNOW ABOUT K1, K2, K3 AND K8.
– DO DOCUMENTATION OF CUSTOM FORM.
– KNOW THE TARIFF CODE FOR CUSTOMS.
– HAVE EXPERIENCE IN COLLECTING THE CARGO FROM WAREHOUSE (LCL)

PERSONAL DRIVER
PERSONAL TOURIST DRIVER
2016- 2018
– TRANSPORT PEOPLE BETWEEN VARIOUS PLACES.

CUSTOMER SERVICE OFFICER
2018 – PRESENT
– HANDLING THE EXPORT & IMPORT SHIPMENTS.
– HANDLING TRUCKING FOR LOCAL, IMPORT & EXPORT.
– LIAISING WITH TRANSPORTER FOR TRUCK BOOKING.
– LIAISING WITH CUSTOMER REGARDING ANY INQUIRIES .
– PREPARING DO & MONTHLY REPORT FOR LOCAL SHIPMENT

EXPERIENCE
Group Deputy CEO/ Group Chief Financial Officer
Global Supply Chain / Glove Manufacturing/ Global e-commerce
July 2020 – Feb 2021
Restructures reorganise for IPO, and established organization strategies by driving financial analysis, information and recommend strategic application and direction toward establishing organisation objectives.

Developing Performance KPI across group, business, and support unit.

IPO/M&A.
– Stakeholders.
– Investment Banking (PA and JPA)
– Legal Advisor (Local and foreign)
– Restructuring
– Internal Control/Auditor
– Tax Compliance (Direct and Indirect)
– Reporting Accountants , Advisors and etc.
– Corporate Secretarial
– Cross Border

Financial Planning and Analysis, Treasury
– New Funding
– Refinance
– Accounting Administration, Treasury, Payment Control, Periodical and Regulatory Reports, Audit (Internal and External)
– Budget

Tax
– Corporate Income Tax
– Transfer Pricing (Malaysia, Singapore and Indonesia)
– SST
– Ensure legal integrity and tax compliance including cross border/ overseas subsidiaries

Sales/ Revenue
– Strategy
– Sales
– Business development, marketing planning and strategy.
– Credit Control

IT
– Drive ERP System Planning and Migration.
– Revamp Network and Network Security
– Licensing

HR and Legal
– Drive training and improve employee engagement.
– Ensure legal compliance etc, Building CPC,
Patents,
Drive Internal Control/ Business Process Improvement
5 Manufacturing Plants (include Indonesia) and
2 commercial entities.

Achievement
– Initiate engagement of all IPO stakeholders and start IPO due diligent process.
– Secured RM150m loan, processing another RM300m.
– Reduced Credit Control Aging to within 30 days from 150 days.
– Reduced Debts Aging to within 90 days.
– Initiate tax planning for Transfer Pricing and corporate income tax.
– Re-structure companies (12 entities including overseas) with common shareholders.

Chief Financial Officer Nov 2015 – June 2020
Established organization strategies by driving financial analysis, information and recommend strategic application and direction toward establishing organisation objectives.

Develop, establish and implement finance operational strategies by evaluating trends (business cycle); establishing critical measurements (key strategy tools and key performance indicator); and customer-service strategies; designing operation flow systems; accumulating resources; resolving problems; implementing change with an emphasize on change management in view of the existing culture and environment.
Develops organization prospects by studying revenue opportunities; projecting acquisition and expansion prospects (merging and acquisition); identifying opportunities for improvement, cost reduction, and systems enhancement; accumulating capital to fund expansion.

Develops financial strategies by forecasting capital, facilities, and staff requirements; identifying monetary resources; developing action plans, Budgets, Financial Skills,

Dealing with Complexity Investment Appraisal on new acquisition or project. Monitors financial performance by measuring and analysing results; initiating corrective actions; minimizing the impact of variances. Monitor and addressing local and cross border tax issue including investment tax allowance.

Develop strategy in managing cash and treasury issue. Plan, address and control cash issue. Involved, participate in decision making in all pricing strategies and sizable commercial tender.

Established and maintaining relationship with relevant stakeholders (bankers, financiers, creditors, vendors, auditors, tax, inter-department and customers).

Reports financial status by developing forecasts; reporting results; analysing variances; developing improvements.

Financial Planning and Strategy, Managing Profitability, Strategic Planning, Vision, Quality Management, Promoting Process Improvement, Forecasting, Corporate Finance, Prep and drive company quantitative and qualitative for IPO/ M&A activities. Compliance with MFRS/IFRS. Identify strategic investors, engaged, due diligent, negotiate and closing. (Successfully completed). Key Main Liaison with Investment Banker, M&A Valuation and Appraisal, Legal due diligent.

Post-acquisition – Post-acquisition Integration, financial reporting integration and mapping, business, synergy, and resource planning. Drive Performance. Jointly responsible for company performance.

Business establishment in Malaysia, Brunei and Myanmar.

Business presence in Malaysia, Brunei, Myanmar, Indonesia, Papua New Guinea and Solomon Island.

Completed the corporate exercise, resolve cash flow problem, restructure the Balance Sheet, drive the P&L, drive compliance to IFRS, primed for M&A or IPO. Conduct negotiation with suitors, drive the due diligent exercise and complete the takeover.

Achievement
– Complete restructuring and turnaround of cash flow from negative to positive in excess of RM20m.
– Fund Raising RM20m, Secured RM60m and restructure debts of RM80m
– Drive business expansion and portfolio diversification from 99% to 54%.
– Lead successful accounting software migration.
– Established and drive control – internal, procurement, budget and process improvement.
– Rigorous Tax Planning on withholding tax and corporate income tax.
– Compliance IFRS standard. Successful adoption of IFRS 9, 15 and 16.
– Prep for IPO/ M&A, Lead due diligent, completed M&A
– Post- MERGER Integration

Chief Financial Officer Apr 2013 – Nov 2015
Civil Construction, Mechanical and Electrical, Independent Power Producer (Renewable Energy), Trading

Industry
Civil, Mechanical and Electrical Engineering services contractor for high rise building, large scale mill, factory, and water treatment plant. It also operates and owns a manufacturing plant producing and assembling LV switchboard. Renewable energy Hydro, Biomass and Solar.

Strategic Planning, Investment and Commercial Appraisal
Conduct strategic planning on growth strategy and diversification (short term, medium and long term). Due diligence on proposed investment or diversification. Due diligence and investment appraisal on proposed project and investment.

Commercial
Lead and handle business expansion and commercial negotiation including legal. Merger and Acquisitions
Primary key person involved in all merger and acquisition exercise. Engagement in acquisition price, term and conditions, main and independent advisory, valuers etc.

Financial Reporting and Accounting Administration
In-depth analysis on results, advisory roles and recommendation to the Board. IFRS, MFRS and stock exchange regulatory compliance.

Risk Management and Internal Control
Risk management studies on company and projects, Adequate insurance coverage. Established and improve internal control and with clearly defined delegation of authority and responsibility. Periodically assessing the process flow and its effectiveness for improvement.

Budgeting and Planning
Introduce budgeting process as part of risk management and internal control.

Tax and tax planning
Malaysia and cross border tax planning for GST, VAT, Corporate Income Tax, Personnel Tax, With-holding Tax etc. Preparation for GST implementation in Malaysia.

Cash Flow and Treasury Control
Cash-flow planning to ensure adequate short and medium-term disbursement for revenue generating project. Long term planning for investment purposes. Identifying new funding opportunities.

Human Resource
Responsible for HR functions. Planning, recruitment, sourcing and hiring including training. Drafting and improving HR Policy.

Liaison with Investment and Merchant Banker, Banker, Corporate and Industrial Relation Lawyers, Internal Control Auditor (Outsource), External Auditor, Tax Agent, Suppliers, Clients (existing and potential for Business Development) and Business Associates. I act as Investor Relations Officer for the company to the public in general. Business establishment in Malaysia, Indonesia and Sri Lanka.

Achievement
– Post IPO compliance.
– Secured +- RM50m funding.
– Process Improvement
– Introduce internal and budgetary control.
– Successfully lead and complete M&A takeover.
– Successfully lead accounting and HR software migration.

Group Financial Controller
Senior Accounts Executive
May 2000 – Aug 2003
Finance Manager
Sep 2003 – Aug 2006
Group Financial Controller
Sep 2006 – Aug 2012

May 2000 – Aug 2012
Shared Services
May 2000 – Aug 2003
(formerly part of Group of Companies with diverse industries/entity as below)
– Plastic Manufacturing,
– Construction, Project, Infrastructure.
– Highway Maintenance
– Advertisement,
– Slope Erosion Control,
– Engineering
– Insurance Broking.
– Oil and Gas – Upstream
Marine support and vessels, manpower (technical, non-technical, professional, skilled and non- skilled), hook-up commissioning, topside major maintenance, onshore and offshore fabrication and installation, support services, seismic and geo-survey, rental of machineries.
Industry Plastic Manufacturing, Civil Construction, Advertisement, Slope Erosion Control, Oil and Gas and Insurance Broking. Oil and Gas – Marine support and vessels, manpower (technical, non-technical, professional, skilled, and non- skilled), hook-up commissioning, topside major maintenance, onshore and offshore fabrication and installation, support services, seismic and geo-survey, rental of machineries. Treasury functions Sourcing and raising funds for expansion, capital expenditure, project financing and major acquisition. Liaison with bankers and key negotiation. Rate, instrument and etc Financial Reporting / Accounting administration Responsible for overall standard financial reports and ad hoc reports. General ledger, Accounts receivable, Accounts payable, Assets managements, Journal entry, Profit and Loss, Balance Sheet, Consolidated Group accounts. Budget and Costing Thorough analysis of budgetary control and actual cost, provide in-depth analysis to variances. Measured control of purchases against budget and cost allocation. Study of project viability and capex for each investment and project. Tax and tax planning Responsible for Group corporate taxation planning and overall tax compliance, maximize tax benefit through proper review and planning, compliance on withholding tax, individual tax on resident and non-resident and service tax submission and compliance.
Cash flow Managing day to day, short term and long-term cash flow, measured control in receivables and payables. Monitor and take necessary steps to head off cash flow problems. Develop and use strategies to maintain adequate cash flow and steps towards eliminating dangerous cash flow gaps. Risk Management Being part of a senior management member and key decision making in planning of the company. Assessing risk from all perspective from succession plan, project viability, investment, exposure or dependency and any foreseeable risk in an-going concern basis
Assist and advise the group managing director or board on operational risk. Information Technology Responsible for the overall performance and maintenance of the group information technology requirement. Procuring and sourcing for the right
software and hardware. Ensure proper preventive maintenance and put in place internet security framework. Monitoring potential risk area, department and personnel. Maintenance of server and network sharing. Brainchild idea on a customized database on a single platform for all external and internal users. Developing few projects pass planning stage pending finalization. Develop procedures and organize a methodology to smoothen and streamlines inter department workflow. Shorten workflow and avoid double task with a standard operating procedure involving all departments. Business Improvement Process. External Parties Liaison Company Secretarial, Legal, Shareholders, Bankers, Creditors, Clients, Tax Advisors and etc.
Pre-IPO Business establishment in Malaysia. Business presence in Malaysia, Vietnam, Thailand and Myanmar.
Achievement
– Revenue growth 2600%.
– Secured +- RM120m funding.
– Lead and arrange funding for projects.
– Introduce budgetary control.
– Successfully introduce internal control.
– Process Improvement
– Set up purchasing dept.
– Set up IT dept.
– Successfully lead accounting software migration.
– Pre IPO preparation and due diligent.

Manager (Operation)
Apr 1999 – Apr 2000
Oil and Gas – Downstream / Retail
MNC
Operations Day to Day operational requirement/ maintenance of building, machinery and foods beverage. Sales and Marketing and promotional events. Daily Takings (CASH) and all the necessary required task to operate a petro-convenience store inclusive of liaising with local authority on compliance and licensing issues. Fully in charge of setting up new office (branches) from logistic issue, operation, manpower and opening of office.
Human Resource Management
Interviewing/Shortlisting and Recommendation, preparation of staff rostering and timetable. Guiding and providing training on soft skills and product knowledge. Inventory Control – Petrol, diesel and stores products. Responsible for planning of stock turnover and optimizing usage of space. Set reorder level and execute order of goods direct from vendors direct as well as responsible for receiving good in order.
Safety Responsible for safety of all staffs and offices. Conduct regular check and training.

Accounts Officer
Insurance Broking
Apr 1996 – Mar 1999
MNC
Accounts Payable
All aspect of payments from preparation, verification to balance and transfer of funds (manual and electronic banking) and reconciliation of all accounts with vendors. Accounts Receivable
Credit Control/ Commission Receivable from Underwriters/ Claims Receivable/ Reconciliation with Underwriter, Lead underwriter and Co insurer. Dealt with overseas insurer.
Sub Ledger
Maintain subledger and reconciliation.
Statutory Report – Bank Negara Preparing quarterly reports as required under the statutory requirement. Assisting in the renewal of yearly Brokers Licence.
Cash Management
Maintain and transfers to bank trust accounts for clients premium and commission/expenses accounts under the guidelines by Bank Negara.

Cabin Crew
Airline
1993 – 1996
Inflight Services

Accounts Executive
Construction/ Architectural
Mar 1991 – Feb 1993
Accounting and Book-Keeping
Responsible for preparation of book-keeping and final accounts for monthly management report.
Audit and Secretarial
Liaise with external auditors and company secretary.
Accounts Payable
Responsible for payments to vendors and subcontractor from preparation of vouchers to issuance and verification of documents.
Project Costing
Preparation of costing for projects control. Banking Responsible for banking facilities, preparation of Bank Guarantee/Performance Guarantee and Letter of Credit

Experience

Executive Admin & HR
Sept 2019 – Present
Work Description :

Recruitment and Selection:
Analyze, plan, manage recruitment programs & the hiring process to ensure that HR service provided
meets the needs of company’s business.
Recruiting staff which includes providing support in preparing advertisement, screening, short-listing the
candidate, interviewing and selecting them.

Performance Appraisal:
Coordinate with head of departments to conduct annual employee performance appraisal.

Administrations:
HR letters such as contract of service, renewal of contract, increment letter, promotion letter, job redesignation letter, warning letter & etc.
Prepare internal & external memos and correspondence.
Ensuring proper filing & safe keeping for all confidential documents for payroll & benefits.
Ensuring that department managers receive an accurate & timely assistance in response to particular queries related to HR policies or other aspects of employment legislation.
Ensure all human resources procedures & policy is followed.
Ensure training record of all personnel updated.
Responsible for HRDF – training grant and submission.
Understand the local employment laws.
Maintain, update and expand the company policies and also interpreting and notifying employees on employment legislation.
Working closely with other department assisting the line managers in understanding and implementing procedures and policies.
Conduct exit interviews to identify reasons for employee termination.
Others ad-hock administrative instructed by HR Manager.

Yearly Activities :
Participate in yearly performance appraisal calculation and compilation for all Business Unit.
EA Form preparation and submission of employer’s income tax form E for Malaysia employee.
Compensation and Benefit:
Ensure compensation and benefits are in line with Company policies and updated Government Regulations.
Manage group insurance renewal (Group Personal Accident, and Group Medical & Surgery) including attending medical enquiries, staff benefit reimbursement, monthly report such as addition/deletion.
Responsible for Socso & Insurance claim/coverage.

Payroll Administration:
Responsible for overall Payroll administration, system & processes and payroll report as required by
statutory bodies (EPF, SOCSO, Income Tax and EIS).
Manage workflow to ensure all payroll transactions are processes accurately and timely.
Reconcile payroll prior to transmission and validate confirmed reports.
Administering payroll system and maintaining staff related records in HR record system.
To administer all HR policies payroll systems & procedures.
Generating required ad-hoc & periodic reports.

Jul 2017 – Sep 2019
(2 years 2 months)
Human Resources Executive
Recruitment and selection:
1. Analyse, plan, manage recruitment programs and the hiring process to ensure that HR
service provided meets the needs of company’s business.
2. Recruiting staff which includes providing support in preparing advertisements, screening,
short-listing the candidates, interviewing and selecting them.

Compensation and Benefit:
1. Ensure compensation and benefits are in line with Company policies and updated
Government Regulations.
2. Handling insurance addition, deletion and claims.
3. Manage group insurance renewal (Group Term Life, Group Personal Accident, and Group
Medical & Surgery, including attending medical enquiries / staff benefit reimbursement.
4. Responsible for Socso & Insurance claim/Coverage.

Payroll Administration:
1. Responsible for overall Payroll administration, system and processes and payroll report as
required by statutory bodies (EPF,SOCSO,Income Tax and EIS).
2. Manage workflow to ensure all payroll transactions are processes accurately and timely.
3. Reconcile payroll prior to transmission and validate confirmed reports.
4. Administering payroll system and maintaining staff related records both local HR
management systems as well as corporate ADP HR system To administer all HR policies p
payroll systems and procedures.
5. Generating required ad-hoc & periodic reports.

Performance appraisal:
1. Coordinate with head of departments & HR in Head Office to conduct annual employee
performance appraisal.
2. Undertaking usual salary reviews, negotiating on issues regarding pay and conditions with
staff and representatives.

Administrations:
1. HR letters such as contract of service, renewal of contract, increment letter, promotion
letter, job re-designation letter, warning letter & etc.
2. Prepare internal & external memos and correspondence.
3. Ensuring proper filing & safe keeping for all confidential documents for payroll & benefits.
4. Ensuring that department managers receive an accurate and timely assistance in
response to particular queries related to HR policies or other aspects of employment
legislation.
5. Ensure all human resources procedures & policy is followed.
6. Ensure training record of all personnel updated.
7. Responsible for HRDF – training grant and submission.
8. Understand the local employment laws.
9. Maintain, update and expand the company policies and also interpreting and notifying
employees on employment legislation.
10. Working closely with other department assisting the line managers in understanding and
implementing procedures and policies.
11. Planning and delivering training occasionally, including induction programs for new hires.
12. Conduct exit interviews to identify reasons for employee termination.
13. Others ad-hock administrative instructed by HR Manager/Director

Industrial Relations:
1. Manage and lead in HR related projects (Retrenchment and Reduce of working
Hours/Days)

Expatriate and Foreign Worker Management:
1. Prepare and submit document to Inland Revenue Board for Income Tax registration & Tax
Clearance for Expatriate and Foreign Worker.

Yearly Activities :
1. EA Form preparation and submission of employer’s income tax form E for Malaysia
employee.
2. Preparation of Income Tax Return for Expatriate.

Nov 2014 – Jul 2017
(2 years 8 months)
HR & Admin Executive
1. Implementation of recruitment and selection programs including the interviewing and
selection of employees in support of the company’s manpower needs.
2. Timely and accurate administration and coordination of all matters relating to payroll
function and other statutory payments.
3. Organize and implement welfare and other programs including those related to
productivity, safety, recreation and quality for the company.
4. To implement and coordinate training programs both internal and external as well as
maintain and update all training records as per ISO requirements.
5. To handle all administrative work related to promotion, recruitment, leave, transfer and
Termination of workers.
6. Develop and maintain good working rapport between management and employees.
7. Maintain and update personal file & records for all staff.
8. Counselling and resolving employee grievances and administering disciplinary actions as per the company’s rules and regulations.
9. To handle the foreign worker matter (renewal permit, FOMEMA, etc )

Administration

1. Responsible for the general cleanliness & housekeeping of the Company.
2. Handling of licenses of manufacturing and other documentation for government dept.
3. Control and purchase of office stationeries, refreshment and sundries, printing of
Company’s internal and external documents.
4. Handling and monitoring the company hostel, group of security and company transport.
5. To assist in any other general duties for the smooth operation of the company.

Apr 2010 – Sep 2014
(4 years 5 months)
Admin & HR Executive
1. Implementation of recruitment and selection programs including the interviewing and
selection of employees in support of the company’s manpower needs.
2. Timely and accurate administration and coordination of all matters relating to payroll
function and other statutory payments.
3. Organize and implement welfare and other programs including those related to
productivity, safety, recreation and quality for the company.
4. To implement and coordinate training programs both internal and external as well as
maintain and update all training records as per ISO requirements.
5. To handle all administrative work related to promotion, recruitment, leave,transfer and
Termination of workers.
6. Develop and maintain good working rapport between management and employees.
7. Maintain and update personal file & records for all staff.
8. Counseling and resolving employee grievances and administering disciplinary actions as per the
company’s rules and regulations.

Administration

1. Responsible for the general cleanliness & housekeeping of the Company.
2. Handling of licenses of manufacturing and other documentation for government dept.
3. Control and purchase of office stationeries, refreshment and sundries, printing of
Company’s internal and external documents.
4. Monthly expenses report monitoring and control petty cash.
5. Handling and monitoring the company hostel, group of security and company transport.
6. To assist in any other general duties for the smooth operation of the company.
7. Assist in promotion and marketing team to introduce newspaper company.

Jan 2007 – Mar 2010
(3 years 2 months)
Executive Admin & HR
Personnel
1. Implementation of recruitment and selection programs including the interviewing and selection of employees in support of the company’s manpower needs.
2. Timely and accurate administration and coordination of all matters relating to payroll function, including contributions to government bodies such as EPF,SOCSO, PCB, HRDF and other statutory payments.
3. Organize and implement welfare and other programs including those related to productivity, safety, recreation and quality for the company.
4. To implement and coordinate training programs both internal and external as well as maintain and update all training records as per ISO requirements.
5. To handle the foreign worker matter (renewal permit, FOMEMA,etc )
6. To handle all administrative work related to promotion, recruitment,leave, transfer and termination of workers.
7. Develop and maintain good working rapport between management and employees.
8. Review and update HR policies and procedures as and when required
9. To assist in the Annual Budget for the department.
10. Maintain and update personal file & records for all staff.
11. Counseling and resolving employee grievances and administering disciplinary actions as per the company’s rules and regulations.

ADMINISTRATION

1. Responsible for the general cleanliness & housekeeping of the Company.
2. Handling of licenses of manufacturing and other documentation for government dept (Custom,Immigration, MITI, and MIDA).
3. Control and purchase of office stationeries, refreshment and sundries, printing of Company’s internal and external documents.
4. Monthly expenses report monitoring and control petty cash.
5. Handle the company hostel,group of security and company transport.
6. Responsible as a Deputy Environment Management Representative for ISO 1400.
7. To assist in any other general duties for the smooth operation of the company.
8. Any other job as assigned.

2003 – Dec 2006
(3 years 11 months)
Admin & HR Assistant
1) Responsible for overall HR operations such as manpower planning including recruitments, benefits,payroll(Timeflex/Payflex),EPF,SOCSO,tax payments etc.
2) Responsible for day to day administrative support & any other admin or ad-hoc duties as assigned.
3) Responsible in foreign workers processing & renewal of work permit for foreign workers
4) Handling of licenses of manufacturing and other documentation for government dept(Custom,Immigration, MITI, and MIDA).
5) Control and checking stock and inventory.

2002 – 2002
(1 month)
Training (Account Department)
1. Filling invoice and Do.
2. Match Do and Invoice.
3. Generated invoice and Delivery Order using BAAN IV System.
4. Prepared Payment to Supplier.
5. Prepared billing to Customer.
6. Any other duties as assigned.

(Senior Training & Human Resource Executive)
(April 2021 – Now)
• Training & Development
▪ Registered and sourced for any In House and External training required
▪ Conducted induction for newly join staff
▪ Provide monthly report
• Recruitment
▪ Conducted end to end session of recruitment start from vacancy advertising until joining
▪ Do a background check for each applicant before arrange interview
▪ Staff resignation – handle from beginning (announcement staff resignation until departure)
▪ Provide assistance to Head of Department for staff confirmation
• Administration
▪ Staff apartment – Handled end to end process such as inspection, locating and transferring staff, cleanliness of the apartment.
• Payroll
▪ Monitoring and verify Payroll every month
• Represent HR Department in monthly Profit & Loss Meeting

(Human Resource Executive) (Contract)
(September 2020 – April 2021)
• Training & Development
▪ Registered and sourced for any In House and External training required by as per Training Need Analysis
▪ Conducted induction for newly join staff
▪ Provide monthly report
• Recruitment
▪ Conducted end to end session of recruitment start from vacancy advertising until joining
▪ Do a background check for each applicant before arrange interview
▪ Staff resignation – handle from beginning (announcement staff resignation until departure)
▪ Provide assistance to Head of Department for staff confirmation
• Administration
▪ Laundry – liaise with vendor on laundry arrangement every month
▪ Transportation – liaise with vendor on staff transportation every month
▪ Staff uniform – maintained staff’s uniform arrangement for newly join and current staff

(Promoted to Senior Human Resource Executive)
(Jan 2018 – September 2020)
• Training & Development
▪ Registered and sourced for any In House and External training required by Management
▪ Conducted training for staff such as greeting guest and grooming
▪ Conducted for staff sharing session after join any public training
▪ Liaised with HRDF on levy and claims
▪ Created monthly report for General Manager attention
• Safety & Health
▪ Create periodic inspection within workplace area
▪ Coordinate resort to follow all rules and regulations in Safety & Health
▪ Created a Training Plan
• Staff Quarters
▪ Created and updated on inventory listing and tenant listing
▪ Conducted periodic inspection in each of the units
▪ Maintained the cleanliness at staff quarters
• Recruitment
▪ Conducted end to end session of recruitment start from vacancy advertising until confirmation of the staff
▪ Make a background check for each applicant before arrange interview
▪ Conducted full interview session
• Payroll
▪ Verified on details in payroll summary before key in to the system
▪ Conducted on full sets of payroll activities
• Foreign Workers
▪ Liaised with the foreign workers agent regarding salary, disciplinary, and performance of the staff
▪ Provided the all for the staff such as, quarters, uniform, and clinic panel
• Staff’s Disciplinary
▪ Conducted for any investigation related to subject matter
▪ Familiarized with Domestic Inquiry rules and process
• Secretarial
▪ Created minute meeting for any meeting attended
▪ Liaised with General Manager on any meeting to be attend
• Staff Welfare
▪ Managing the clinic panel system for staff
▪ Send staff to clinic on emergency
▪ Collected funds for any staff whom lost their family members or thus whom just married and born babies.
▪ Organized any events related to staff such as staff gathering, sports events and gotong-royong
• HALAL
▪ Secretary of the Halal Committee Board
▪ Internal Auditor for Halal inspection.
• HACCP
▪ Manual Controller of the Committee Board
• Represent Human Resource Department for Monthly Report in HOD Meeting

Head of Department –CFO Finance + Head of Procurement (from Oct 18 till present – 3 years plus.
Type of business: Telecommunication, Construction, TV Broadcasting, Manufacturing, Automobile, Insurance, Trading, Mining, Energy, Oil and Gas Industries.
Reason to consider Leaving: -Politics issues.

Financial Controller (Jan 2017 to Sept 18) – 1 year 9 months.
Type of business: Township Development.
Reason for leaving: The Group discontinue the operation in India.

Head of Finance & Admin (Sept 2007 to Dec 2016) – 9 years.
Type of business: Property Development / Trading / Construction.
Reason for leaving : Project completed.

GM – Finance & Operation. ( July 1997 to Aug 2007)- 10 years
Type of business: Hospitality, F & B , Trading /Amusement business, trading etc.

Accountant ( July 1993 to Jun 1997)- 4 years
Type of business: Construction.

Account executive ( March 1991 to June 1993)- 2 years 4 months
Type of business: Manufacturing Automobile Industries

Audit Assistant (Dec 1989 to Feb 1991)- 1 year 3 months
Type of Business: Property Development.

Job Experience:
(Feb 2021- Present)
Centre Manager -Senior Manager Grade
-develop, manage and provide leadership aimed at ensuring the continued viability of the asset
-Ensure annual budgets are met with adequate return of investment for the shareholders of the development company
-Optimize Tenant/Product Mix and maximize Lettable Floor yield in terms of both sales and rental returns per square feet
-To put in place strong, marketing, advertising and promotional programs aimed the right shopper profile to the shopping centre
-Ensure a high image and operational efficiency consistent with the desired positing and image of the shopping centre

May 2020- Jan 2021
Independent Mall Business Consultancy and Retail Planning
Responsible to advise and formulate on ROI period/simulations. Development expense against operational cost, Budget setting for OPAX and CAPEX (new mall renovation), Tenant Coordination, Landlord & Tenant Provisions, Leasing Budget and Trade mix Strategy, NLA vs Common and Service areas floor efficiency, Leaseback and Tenancy Feed backs, Facilities Planning/review and works scheduling towards mall opening. (Conversion From Existing Arcade Shop Development to Air-Conditioned Neighborhood Mall.)

June 2013 – Apr 2020
Mall Manager -Mid Managerial Grade
Financial Management:
Analyzing and understanding the Mall Profit & Loss Statement & achieving the monthly budget figures, monitoring the Mall Sales Turnover (Sales of company Retail & Tenants), Analyzing the monthly Mall Income Collections, Ageing Management and setting the annual budget for Income & Expenditure of The Shopping Mall.
Tenant Management:
Understanding the Management & Tenant rights in the Tenancy Agreement and tenant profile. Mastering the entire Mall and Tenant’s Layout, Type of Business and Rental Zoning. Analyzing the weakness and strength of tenant’s sales performance, compiling the reasons, and preparing countermeasures to boost up results. Conducting frequent visits to tenants’ shops by managing the tenant’s voices, periodical checking to tenant’s shop to ensure their compliance to the law and tenancy agreement, synchronizing the handing and taking over of vacant lots, briefing tenants on Mall Rules & Regulations, Proposing Potential Tenants to HQ Leasing Dept, setting up strategies to market out vacant lot to local tenants and work on rental proposal base on rental shortfall for HQ approval.
Building Management
Car Park Management- Ensuring smooth traffic control, analyzing mall car count, monitoring the accuracy of cash collection management, developing car park related procedures, and coordinating maintenance of car park system.
Security and Safety- Monitoring the manpower planning, analyzing the crime reports of the mall, developing crisis management related procedures, ensuring and coordinating with Facility Management on the status of all security/emergency equipment’s
General Affair’s Management- checking the effective executions of contracted services such as pest control, landscaping, cleaning. Understanding the building condition and able to propose the Mall Refurbishment and Major Capital Expenditure Projects for the future.
Facility Maintenance- Coordinating with Facility Maintenance Department on the status of all mechanical & electrical (M&E) equipment’s and ensure smooth operation. Coordinating with landlord on any outstanding issues to speed up process.
Building Management:
Car Park Management- Ensuring smooth traffic control, analyzing mall car count, monitoring the accuracy of cash collection management, developing car park related procedures, and coordinating maintenance of car park system.
Security and Safety- Monitoring the manpower planning, analyzing the crime reports of the mall, developing crisis management related procedures, ensuring and coordinating with Facility Management on the status of all security/emergency equipment’s
General Affair’s Management- checking the effective executions of contracted services such as pest control, landscaping, cleaning. Understanding the building condition and able to propose the Mall Refurbishment and Major Capital Expenditure Projects for the future.
Facility Maintenance- Coordinating with Facility Maintenance Department on the status of all mechanical & electrical (M&E) equipment’s and ensure smooth operation. Coordinating with landlord on any outstanding issues to speed up process.
Marketing & Events:
Understanding the strength and weaknesses of the mall by developing strategies to expose the mall and gain footfall and shoppers crowd through assistance and coordination with HQ marketing department. Coordinating and planning the yearly major courts (North, Centre, Sub, South ) events schedules and activities. Monitoring the overall promotion set ups, dismantles and contents in order to match with the approved proposal for the initial plan and promotional guidelines. Encouraging the tenants’ interactive events in order to create better exposure for the outlets. Developing good public relations with media, business associate and community group by conducting public related or charity events etc. Conducting Events survey at competitors for mall improvements.
Customer Service
Developing consistent training on services and crisis or emergency management procedure for front line staffs. (Information Counter, Security & Carpark). Proposing and developing new services for shoppers. Manage customer voice and do immediate counter measure for any complaints and suggestions received. Paging & background music management and conducting yearly customer satisfaction survey to understand shoppers needs.
Administration and Staff Management
Ensuring the existence of all license expiration and renewals. Understanding all insurance policies and coverage.
Understanding the Mall Operations yearly strategy and formulating the respective department heads KPIs. Managing the Housekeeping and Maintenance of Mall Documents and Management Office. Ensuring the updating of organization chart and sufficient manpower for mall at all times. Developing training and counselling for all staffs. Constant update to staffs on company direction and plans in order to share
better track of understanding. Evaluating job performance and overseeing staff’s welfare. Developing Succession and Career Development plan for staff. Monitoring, checking, and approving all necessary HR documents and issues.
Legal and Landlord Management
Understanding and executing to the content of the tenancy agreement/ lease
agreement between landlord and company and understanding company right and liability. Developing close communication with landlord on daily operational issues, crisis management and upcoming mall event

Project Manager – New Mall Opening -Mid Managerial Grade
Market Research
Compiling Customer, consumer behavior, trend, competitor survey, locality surroundings, locality almanacs, peak season info, etc..and from the data devise operational strategies and improvements to fit with local market and surrounding competitors to be presented to top management.
Operational Strategies
Highlight and suggest operational improvements in terms of facilities, customer care, Workforce planning, financial projections against ROI, working together with HQ operations, leasing, construction, development, admin, CSR, marketing and also landlord to coordinate planning and opening related preparations.
July 2017 – May 2018
Project Manager – New Mall Opening -Mid Managerial Grade
Market Research
Compiling Customer, consumer behavior, trend, competitor survey, locality surroundings, locality almanacs, peak season info, etc..and from the data devise operational strategies and improvements to fit with local market and surrounding competitors to be presented to top management.
Operational Strategies
Highlight and suggest operational improvements in terms of facilities, customer care, Workforce planning, financial projections against ROI, working together with HQ operations, leasing, construction, development, admin, CSR, marketing and also landlord to coordinate planning and opening related preparations.
Sales & Leasing Strategy
Work together with HQ marketing & Leasing team and giving feedback on opening handbills, events, marketing campaign, competitor attack, local community collaboration, event organizer coordination.
Operational Coordination On Site
Handing and taking over, backroom securing, perimeter, mall M&E and common area, tenant management, loading bay receiving management, manpower planning, scheduling and work program ,manpower backup plan, training, documentation and filing, staff welfare, cleaning coordination, defect list and rectification timeline and countermeasure, liason with local authority to ensure rule s and governance compliance in terms of necessary approval and licensing administrative supplies, final task for opening total touch up.
June 2013 – July 2017
Manager – SC (Shopping Complex) Development- Mid Managerial Grade
Site Identification
Identifying potential location within the shopping center Development Area Strategy and to conduct land evaluation and assessment on the proposed site
To contact and meet up with landowners or developers through telephone call/discussion/meetings/correspondence/emails for new proposals receive and to gather information’s om Master Development Plans, Pre-Com Plans, Copy of Titles, Landowner/Developer info and perform site visits for identification.
To carry out negotiations with landowners or developers to
a) Determine the Project Scheme (Sales & Purchase
/Master lease/Land lease/ Tenancy Agreement.
b) Inform and to get company infrastructure requirements including traffic light junctions, ingress and egress
c) Commercial Terms and conditions for further consideration and planning for new store opening
To work out and provide area research on the prospective site
To obtain feasibility studies and obtain statistical data and population research from planning department for
a) Necessary documents and information including catchment map
b) Socio Economic status of proposed location
c) Projected sales / investment recovery/competitor study
Assist Const Dept in infrastructure capacity checking, M&E requirements and counter check with consultants and landowner/developer.
Liaise with Legal Dept on issuance of issuance of non-Disclosure agreement to landlord/developer.
Preparation of material for top management approval for prospective site to proceed formal negotiations.
Preparing summary of principal terms and conditions to firm up salient points to be included inside agreement between company and lessor.
Monitor submission of Prelim drawing from company to lessor and to liaise/coordinate with lessor for planning approvals from authorities
to monitor on the extension of Dev Order/Bldg. plan/domestic trade license and Condition precedent before expiration
Engaging TIA consultant for TIA report
Preparation of land handover from Lessor to company const Dept to start Const upon obtaining all necessary approvals.
Ensuring Lessor completes infrastructure requirements as per company requirements and at the same time assisting legal dept in obtaining all necessary documents ti present for Memorandum Of Transfer.
To check and also monitor Corporate Dept on the application to obtain approval from EPU (Malaysia Economic Planning Unit) and DTC ( Domestic Trade License) issues by Ministry Of Domestic Trade, Co-operatives and Consumerism.
Liase/contact with local authorities and Gov Departments to perform Land Title Search and information checking on land matters and issues related to land.
To perform Pre-Valuation study for updated market value and compile market data and related info for Shopping Centre Development Planning.
To follow up with existing Shopping Complex issues on rental payments, Bank Guarantee renewals, and expiry of agreement terms

Oct 2010- May 2013
Expansion Manager – Hypermarket Development- Mid Managerial Grade
Asst Expansion Manager – Hypermarket Development- Junior Managerial Grade
• Assist in up-to-date identification of new key areas and sites for potential store siting
• Reporting development findings and development issues for assessment and record including latest local authority statutory update and local site suitability context, and current local market trend. Assist on report for D1 stage approval.
• Liaising with relevant authorities at the state level (Land & Surveys Department, State Planning Authority, city councils), in regard to title and cadastral maps extraction, future development plans, and development planning issues, and property valuation.
• Updating the Group on project’s approval status of any existing planning submission if site location is located under a mix development scheme.
• Outlining basic boundary of potential site base on cadastral plan on AutoCAD if required
• Updating on competitor survey.
Aug 2008 – Mar 2010
Development Planning Executive- Senior Executive Grade
• Deals with Group’s land administration involving maintenance of land databases, safe keeping of original land titles, payment of annual rent, site visits, etc.
• Conducting various site assessments for planning purposes. This includes land identifications, collecting land information, liaise with appointed surveyor to conduct field survey, solving land related issues and settlements.
• Safe-keeping and updating of cadastral plans, topography, land records, and other related correspondences.
• Development planning, this involves liasing with appointed consultants, such as town planner and land surveyor, to start produce subdivision layout. Other related roles are to monitor the work of the consultants, checking and giving advice to the consultants to fulfill the Group’s development objectives.
• Liasing with relevant authorities in regards of development plan submission to ensure smoothness of approvals. This would covering submission of layout plan, phasing plan, subdivision plan, survey plans, engineering plans and the building plans. Monitoring on consultants’ efforts during submission stages are also carry out.
• Updating the Group on project’s approval status or any raise issues regarding the land or development.
• Conveying relevant project information to respective Sections (i.e., S Marketing and Finance) for further actions.
Ensuring all development approvals’ conditions to be fulfilled and relevant fees to be paid to Authorities.
Ensuring the continuation of development prospects for the Group by replenishing land banks, continuous projects commencements and protects the Group’s interest.
April 2005 – August 2008
Assistant Architect
– Engineering, Procurement, Construction, & Completion of MLNG Entrance Area & Guardhouse Renovation Lot 29, Block 20, Kemena Land District, Tg. Kidurong, Bintulu, Sarawak (Completed)
– MLNG Main Office III Renovation Works on Lot 29, Block 20, Kemena Land District, Tanjung Kidurong, Bintulu, Sarawak. (Completed)
– Interior Fit Out Works at New Main Office Annex Building (Completed) On Lot 29, Block 20, Kemena Land District, Tanjung Kidurong, Bintulu, Sarawak (Completed) )
– New Covered Walkway from New MLNG Annex 1 Main Entrance to Existing Workshop Lot 29, Block 20, Kemena Land District, Tg. Kidurong, Bintulu, Sarawak (Completed)
– Proposed 22 Units, 2 Storey Semi Detached, Industrial Building On Lot 144 & 178, Block 238 KNLD Kuching.
– Design & Built Negotiated Contract, Proposed Construction & Completion Of Borneo Convention & Exhibition Centre On Lot 1313, Block 7, MTLD, Kuching.
– Proposed Built-in Furniture for 60- Bedded Hospital At Barzan, Kurdistan, Iraq (Design Preliminary)

HR Executive (2 years 4 months)

Experience
14 years of total experience
Sep 2019 – Present (2 years 4 months)
HR Executive
Industry:Manufacturing / Production
Specialization: Manufacturing/Production Operations
Role: Management
Position Level: Senior Executive
• Lead and be responsible for the full spectrum of administration and human resource management which include selection & recruitment, manpower planning & training, talent management & succession, compensation & benefits, and other HR related matters to ensure meeting company’s strategic business direction and objectives.
• Process Company’s payroll for every pay period and ensure timely delivery of all payment in accordance to deadline set.
• Process and prepare statutory reports & payment on a timely manner (monthly statutory payments, yearly form EA).
• In charge of recruitment activities such as job posting, sourcing for suitable candidate, screening resumes, phone screening, interview arrangement, extending offers and on-boarding.
• Conduct new staff orientation and facilities newcomers joining formalities.
• Maintain HR Records (Personal file, personal database, leave record, attendance tracking) of each staff in a proper and efficient manner.
• Prepare letter in relation on staff movement (letter of appointment, confirmation of employment, resignation acceptance, promotion, disciplinary action and etc.
• Liaise with all government agencies to ensure adherence to compliance.
• Understand and adhere to all pertinent labour laws, company’s rules & regulation.
• Manages performance management system e.g.: appraisal and bonus exercise.
• Developed promotion and bonus structures.
• Fully take charge of foreign workers administration (recruitment, work permit administration, hostel arrangement, repatriation, etc.)
• Fully take charge of Expatriate Management (recruitment, EP administration, repatriation, etc.)
• Drive employee engagement and retention plans for the businesses, including engagement activities, assessment, analysis and facilitation of plans to address surveys, turnover and workforce issues.
• Prepare report on key HR metrics, including time-to-fill, time-to-hire, source of hire, turnover rate and other reports as necessary.
• Administrative & Organize company events such as Monthly Birthday Celebration and Company Annual Dinner.
• To manage stationery & uniform expense.
• Develop training plans and identify learning opportunities for employee development.
• Handle employee queries on all HR related matters.
• Provide administration support on all HR functions such as attendance report analysis, training activities, and other ad-hoc duties as assigned.
• Assist in Covid-19 SOP Management

May 2017 – Aug 2019 (2 years 4 months)
SENIOR HR & ADMIN EXECUTIVE
Industry: Manufacturing / Production
Specialization: Human Resources
Role: General HR
Position Level: Senior Executive
Job Descriptions:
• Plans and manages overall recruitment at all level of employees
• In charge of recruitment activities such as job posting, sourcing for suitable candidate, screening resumes, phone screening, interview arrangement, extending offers and on-boarding
• Develops training needs analysis and professional development plans
• Manages performance management system e.g.: appraisal and bonus exercise
• Developed promotion and bonus structures
• Monitors and ensures accurate payroll administration and timely pay-out of salary
• Ensure compliance of legal authorities e.g.: Labour Law/EPF/SOCSO/LHDN/EIS
• Survey employees across company to determine needs
• Oversaw analysis and comparison of positions and salaries in market
• Analyse existing company benefits to uncover deficiencies e.g.: annual leave, increment
• Answered questions and administered company benefits plans e.g.: better medical program, medical benefits, insurance coverage
• Classified positions into ranks to codify salaries
• Forecasted and reported on projected future salary
• Develops and enhances policies, guidelines and relevant material
• Handles employee disciplinary process
• Plans and organize all administrative functions
• Monitors inventory of office supplies and general stocks
• Preparing timely reports related to Human Resource
• Maintaining employees’ files, right from recruitment to exit
• Attending on staff issues, e.g. IR Issues, Labour Department Issues
• Handle employee relation issues and provide counselling Monitors on all work permits/ Employment applications, renewals, cancellation
• Monitors on all benefits management administration of medical insurance claims
• Update and maintain accurate personal data
• To perform other ad-hoc duties & responsibilities that may be needed of assigned by HR Director from time to time

Oct 2015 – Apr 2017
(1 year 6 months)
SENIOR HR & ADMIN EXECUTIVE CUM PURCHASING
• To take charge of overall matters relating to HR Department (payroll, training, manpower planning, recruitment, appraisal, employee relations, licensing)
• To plan, supervise and undertake daily departmental duties and activities and effective control of all documentation forms
• Fully take charge of foreign workers administration (recruitment, work permit administration, hostel arrangement, repatriation, etc.)
• Liaise and co-ordinate with inter departments superior on the job assign are effectively done
• To establish manpower planning and the on job training are carried out according to skill matrix evaluation
• To execute company policies, procedure, rules & regulations. To ensure companies regulation are made adherence to all departments
• Responsible in handling all general administration work including payroll administration, transport & hostel arrangement, security
• To manage and supervise security guard and to ensure patrol duties is carried out in order
• Conducts interviews up to junior staff levels
• Conducts exit interview
• Conducts orientation program to new employees
• Coordinates and liaises with external consultants on employees’ training needs and arranges training schedules for employees
• Evaluates the effectiveness of the respective training programs by obtaining feedback from employees
• Attends to employees’ grievances and complaints, provides guidance if necessary
• Liaison with local authorities and embassy
• Ensure purchasing project and tasks are within budget
• Ensure quality of item purchased are acceptable

• Sourcing, compare, select and negotiate for the best purchase package in terms of quality, price, terms, deliveries and services with suppliers
• Schedule store audit (CM store & Engineering store) and conduct supplier survey
• Handling and monitoring of claims to factories and vendors for defectives, shortage, missing parts
• Generate purchasing reports & product inventories on time

Aug 2013 – Aug 2015
(2 years)
Senior Operations Services Specialist
Accountable for generating sales quotations for customers and invoice processing. Also responsible for providing reports of any unknown issues/risks to Unit Manager.

Duties:
• Generating sales quotations for customers using dedicated sales database systems
• Ensure the integrity of client information maintained in the database systems
• Generating reports for internal use by mining information from various computer packages
• Updating and managing excel spreadsheet
• Dealing with external and internal queries in a professional, client oriented manner
• Checking the data integrity of purchase orders and invoices
• Working with team members and reporting lines to further enhance existing processes to ensure maximum automation and efficiency
• Multitask between quoting and booking operations
• Creating SOP for booking process
• Conduct training to new hire on booking process
• Identify and partner with internal and external resources to develop and deliver the objectives of the business line.

Jun 2011 – Mar 2013
(1 year 9 months)
Assistant Manager Credit Operations
Served as an Assistant Manager for telesales operations team. Responsible for operations management in telesales department, credit card applications processing and coaching support to staffs. Also worked closely with other departmental managers to promote overall company effectiveness.

Duties
• Lead a team of 8 operations officer in assisting 60 telesales executives in a fast-paced, high-volume call center.
• Direct, plan, supervise, coach and evaluate the work of assigned staff.
• Educate and coach to sales behaviors, influencing successful results.
• Provide training and coaching support to newly hired .This was in addition to responsibilities for a more tenured team.
• Perform account maintenance.
• Maximize customer satisfaction with quality service.
• Maintain security of applications and customer’s documents.
• Evaluate proposals and agreements to determine and resolve operational difficulties prior to implementation. New facilities were put in place with greater ease and initial transactions were processed smoothly.
• Provide leadership in assessing, developing and implementing product, procedure and professional development.
• Identify and partner with internal and external resources to design, develop and deliver the objectives of the business line.
• Provide one-on-one coaching to agents and management to assess strengths, recognize achievements and challenge non-performance.
• Observe behaviors through call observations/direct observation to determine skill competencies.
• Access sales/ attributes of the teams and provide specific feedback to agents and managers to determine next steps.
• Ensure applicant provides required information and supporting documentation.
• Execute detailed operations procedures, including reviewing income documents, records, reports and policies and procedures for accuracy and effectiveness.
• Participate in the daily Delinquency & Committee meetings.
• Manage applicants expectations related to processing times and meet the expected turnaround time.
• Maintain compliance with national bank regulations and bank underwriting policies.
• Contribute to the assessment of risks and approval of the credit card applications.
• Have preliminary discussions of apparent deficiencies with operating personnel to verify and obtain explanations of review for each apparent deficiency and document responses.

Aug 2007 – May 2011
(3 years 9 months)
Credit Officer
Served as a Credit Officer for applications management unit team. Responsible for credit card applications processing. Also worked closely with other departmental staffs to promote overall company effectiveness.

Duties
• Perform day-to-day operational tasks in credit card applications processing or handle document processing.
• Deliver services in line with agreed service standards and turnaround time to meet customers’ expectations.
• Ensure compliance with guidelines and policies governing to national bank regulations.
• Communicate with internal/external customers and maintain good rapport and relationship with them.
• Ensure all customer’s data been created in system with zero per cent of tolerance.
• Assist team to identify issues and perform investigation on any customer’s issues.
• Gain sufficient knowledge of product features, and operational technology aspects of credit card products that would result in elevated customers experience with investigation.
• Ensure timely updates of customer’s cases in accordance to predefined frequency.
• Demonstrate ability to look beyond the surface of operational issues by identifying root cause, identifying solutions and championing the initiative to improve/fix the issues.
• Handle special projects, ensuring timely delivery of projects.

Education
2017
Segi University Malaysia
Master’s Degree in Business Studies/Administration/Management | Malaysia

Grade: Pass/Non-gradable
2006
NIIT College
Diploma in Computer Science/Information Technology | Malaysia
Major: programming
CGPA3.52/4
Skill
Advanced
Microsoft Office, Internet Research, Email Applications

Intermediate
A+PC Technician

Languages
English and Bahasa Malaysia

Professional Summary
Experienced in Hospitality Operation Management,Marketing,Sales,Business Development,Strategic Planning and Building Management.Flexible,experienced and dedicated. Good interpersonal skills,excellent team worker, willing to learn and develop new skills. Reliable and dependable,active and dynamic approach to work and getting things done.

Carrier Objective
To build a long-term career in ‘Hospitality Management,Business Development,Marketing,Sales and Building Facilities Management ’with opportunities for career growth.

Work Experience
2020-2021
Title:Manager Facility Management

2018-2020
Title: Senior Manager Mall Operation

2016-2018
Title: Operation Manager

Jan 2017 –May 2017
Title: Senior Manager Food & Beverage cum Room, Golf and Banquet Sales
Project assignment: SebanaCove Resort Pengerang, Johor

Aug 2016 –Dec 2016
Title: Senior Manager Building & Facilities Management
Project assignment: Tropez Residence Danga Bay, Johor Baharu, Johor

Sep 2009 –Aug 2016
Title: Head Hospitality / Business Development & Strategic Planning
Project assignments:
Johor — East LedangClubhouse / PuteriHarbourMainaClubhouse / AnjungNusajayaFood Court / PuteriHarbourAssam Pedas
Cyberjaya, Selangor — Symphony Hills Residential Clubhouse
Kuala Lumpur — Menara MercuUEM Café / Lobby Café UEM Building Bangsar South /Malay Food Court PublikaMall Solaris Dutamas

Jan 2002 –Sep 2009
Title: Food & Beverage Manager cum Banquet Sales
Project assignment: 3 Restaurants Food Services and 500 Pax Ballroom

Jan 2000 –Jan 2002
Title: Food & Beverage Manager
Project assignments: 5 Restaurants Food Services and 1000 Pax Ballroom

Jan 1997 –Jan 2000
Title: Event Service Manager
Project assignments: Private Event Services for 8 Meeting Rooms and 900 Pax Ballroom

Education
1990-1993
•Diploma in Hospitality Management
•UiTM Shah Alam, Selangor

Certificates
1995 -2015
•Hotel Management Restaurant Startup and Operation
•Food and Beverage Cost Control
•Train The Trainer by company
•Business Development and Promoting Strategy
•Clubhouse Management
•Facilities & Building Management Cost Saving

Skills
•Outstanding guest experiences
•First-rate product and service quality
•Planning and executing
•Negotiation and consensus-building
•Analytical skills
•5S and Food and Beverage HACCP
•Customer satisfaction and retention
•Legal & Compliance responsibility
•Management Presentation as per GLC Standard
•Proposal / Project Management Paper as per GLC Standard
•Develop Departmental Standard Operation Procedures
•Safety and Time Management Compliance
•Documentation according to 5S/ISO standard
•Microsoft Office / POS/ Hotel Management Software / Micros
•Online / Offline Marketing Strategy
•Financial Business Plan / Annual Operating Plan / Budget
•Restaurant Menu Costing & Engineering
•New F&B Outlets Business Start up
•Restaurant & Kitchen Concept, ID’s and Fitting
•One stop center private event consultancy

WORK EXPERIENCE

Senior Quality Assurance Executive
➢ Managed the supplier evaluation system
○ Negotiated with suppliers on pricing and lead time.
○ Liaised with the supplier in the commitment of raw materials
specifications, quality standards and document submission.
○ Maintained supplier database and related documentation.
➢ Led a small team of four (4) subordinates in the department
○ Conducted monthly warehouse stock take and reviewed inventory
levels.
○ Controlled and monitored documentation system and ensured all
records are kept accurately and effectively.
○ Ensured measuring equipment used in conforming product quality is
calibrated.
○ Monitored and handled pest control system.
○ Performed daily inspection – production, shipment, cleanliness
○ Prepared product labelling
○ Maintained supplier documentation and performed vendor rating
➢ Acted as the internal auditor and involved in external auditing/certification
programme.
➢ Ensured the effectiveness of corrective and preventive action for
non-conformance.
➢ Ensured all customer quality complaints, communication and goods
returned are effectively handled and resolved in a timely manner.
➢ Proactively seeked new ideas to make the necessary improvement to
ensure systematic and regular review of all quality-related systems.
➢ Conducted training on GMP and relevant written procedure as per training
plan and promoted awareness across the organization.
➢ Approved signatory for the scope of ISO/IEC 17025 under Microbiology
Section.

Aug 2015 – Sep 2015
Part Time Product Promoter

Jun 2014 – Sep 2014
Intern
➢ Performed quality tests (food and water) and protein purification

Jan 2011 – Aug 2011
Part Time Form 2 Tuition Teacher

Experience

Jun 2014 – Apr 2021
(6 years 10 months) production planning & production

Assist to factory manager job and responsibility of production and planning activity .Prepared weekly schedules and material planning
Prepare work load machine capacity
study and analysis line machine performance
spec and trials model
Monitor productivity, OEE and quality by weekly and monthly
Liase with customer regarding delivery commitments
Running system operations by daily for data entry
Do training for new employees
create or do improvement for machine line, 5S activities, safety and skills Method operations people,
Supervisor knowledge
monitor maintenance and electrical job request
Else by task job request

Mar 2012 – Jun 2014
(2 years 3 months) PROD PLANNING & PURCHASING

JOB FUNCTION

Prepared the Master Prod Schedule and ensure Prod running smooth running and arrange delivery before the due date
Maintain supplier ESSR.
Purchase and open PO to supplier and follow the ETA Date to avoid line down.
Prepared the Delivery Schedule by weekly and ensure to meet weekly sale
Coordinate with relative departments regarding
the lost time/quality issue /change model.
Prepared the weekly/monthly delivery performance
Prepared the monthly total cost (material holding)
Negotiate with supplier and sub-con regarding the pricing.

Apr 2011 – Dec 2011
(8 months) Master scheduler

Prepared Master Prod Schedule and ensure Prod running
follow schedule and material available on stock

Prepared weekly and monthly sales revenue

Ensuring the prod smooth running

Coordinate with relative departments regarding
the lost time/quality issue /change model
include tooling and machine

Ensuring the material holding a the minimum level

Investigate and analysis the root cause

prepare the flow chat for system transaction

follow-up shortages part and minimize the attritions part

Prepared MO kitting

Sep 2009 – Mar 2011
(1 years 6 months) PLANNER EXECUTIVE

To ensure the delivery on time to full fill customer requirement to perepred the master prod shcedule for prod running with smooth.
Negeotate with customer if any changes and minimize the raw material level

Apr 2008 – Aug 2009
(1 years 4 months) prod planner

To ensure the delivery on time to full fill customer requirement to avoid customer charges under USB (unable ship balance) and perepred the master prod shcedule for prod running with smooth.
Negeotate with customer if any changes and minimize the raw material level

Oct 2007 – Apr 2008
(6 months) production planning

Open purchase the material on system

follow the order/requirements base on system

Up date a the Material Status Tracking

Prepared the Master Prod Schedule and ensure Prod running
follow the schedule base material ability

Prepared the Delivery Schedule for the shipment base on
qty already committee to customer

Ensuring the finish good get ready to ship and the part already
paste the label before ship to customer

Ensuring the prod smooth running

output follow the MTS (management time study)
and not stop running due to no material to avoid
failed he schedule

Commit the qty to ship to customer base
on prod capacity and ability

Coordinate with relative departments regarding
the lost time/quality issue /change model

Prepared the weekly/monthly delivery performance

Ensuring he material holding a the minimum level

Apr 1997 – Aug 2007
(10 years 4 months) production planner & coordinator (supply chain)

JOB FUNCTION
Open the consignments note to purchase the material
purchase order or invoice to suppliers
liaise with suppliers and customer local and outside country

follow the order/requirements base on MRP
follow up with customer for minimum 6 month forecast
and new product comming

Up date a the Material Status Tracking

Prepared the Master Prod Schedule and ensure Prod running
follow the schedule base material ability

Request the DO# and the Receiver Ticket for shipment

Prepared the Delivery Schedule for the shipment base on
qty already committee to customer

Ensuring the finish good get ready to ship and the part already
paste the label before ship to customer

Open the sale order & forecast in the Oracle system

Update unit price at system

Up date the order & forecast into system

Ensuring the prod smooth running

output follow the MTS (management time study)
and not stop running due to no material to avoid
failed he schedule

Commit the qty to customer base
on prod capacity and ability

Coordinate with relative departments regarding
the lost time/quality issue /change model

Prepared the weekly/monthly delivery performance
prepared the monthly sales performance archeive in target
Prepared the monthly total cost (material holding)

Ensuring the material holding a the minimum level

SKILL AND STRENGTHS

Personal Strength
Highly self-initiative and motivated

Hardworking ,strong analytical mind

Responsible and work well in team as independently

Computer Skill
MS Excel ,MS Word, Power Point

Oracle System

ISO Knowledge
ISO 9000 / 9001

Mar 1994 – Feb 1997
(2 years 11 months) production controller

monitor daily prod output and record with tracking and ensure the figure same qty with 1st process to final before send to warehouse

Working Experience

Position Title (Level): Production Planner (Injection Molding) (Junior Executive)
Specialization: Manufacturing/Production Operation
Role: Management
Industry: Manufacturing
Years: 3 years (2010~2013) (working experience)

Job Description:
1. Include in new department Setup call phase 9 (DSLR Lens Camera Injection Molding) (Operation Start Dec’2010)
2. Create and maintain production, work, and shipment schedules and prioritize job orders for production optimization.
3. Update 4M as per monthly Demand & optimize production cost.
4. Liaises with sales division to determine customer requirements
5. Liaises with suppliers, the human resources department, and maintenance employees to ensure all workers, materials, and machinery will be available when required.
6. Complete status reports and data analysis to review and evaluate production progress, work in process, and raw material inventory and finished goods demand.
7. Interact with shop floor management on a daily basis to resolve issues regarding manufacturing efficiencies or to provide additional information as requested from Manufacturing, Customer Service and Accounting.
8. Effecting changes to production schedules to ensure that production deadlines are met.
9. Compiling status and performance reports and submitting them to management in a timely manner.
10. Promptly informing the relevant departments of changes to current production schedules.
11. Estimating the amount of material, equipment, and labor required for production.
12. Lead Monthly Stock Count at Production.
13. Monthly KPI update & present in MRM meeting every month.
14. Experience as auditee for ISO 9000 & ISO 14000.

Position Title (Level): MPL Senior Engineer (Material, Planning & Logistics)
Specialization: Manufacturing/Production Operation
Role: Management
Industry: Manufacturing
Years: 1 years (2013~2014) (working experience)

Job Description:
1. Setup person when factory 1st allocates at Melaka as 2nd Plant (1st Plant at Batang Kali). Setup cover Planning design, Warehouse layout, procedure & 4M. (Start Operation April 2014)
2. Monitors customer demand for assigned finished goods to assure quality and monitor change, assists internal departments to resolve demand related problems both internally and externally.
3. Manage day-to-day supply and logistics activities to maximize the efficiency, reliability, timeliness, and cost effectiveness of the organization’s supply chain.
4. Prepare Material Planning and Production Planning to make sure Production and Material meet the customer requirement.
5. Manage and direct materials planning and control, procurement, inventory management, storage, warehousing, logistics, transport and distribution.
6. Prepare rolling capacity & demand summaries to ensure operational efficiency is capable of meeting requirements.
7. Lead, direct, evaluate and develop staff to ensure resources are used effectively and work schedules and targets are met.
8. Involve directly with ERP system, purpose to control all our stock and item in the company.

Position Title (Level): Assistant Manager (MPL & PROCUREMENT DEPARTMENT)
Specialization: Manufacturing/Production Operation
Role: Management
Industry: Manufacturing
Years: 2 years (2014~2017) (working experience)

Job Description:
1. As Assistant Manager, to cover all the related job such as Logistic, ERP, Material Planning, Production Planning, and Procurement and directly involve with MIDA and Royale CUSTOM matter.
2. To review and confirm Material Planning and Production Planning to make sure Production and Material meet the customer requirement.
3. To manage overall operation in Logistic department including Receiving, Supply, and Delivery.
4. To make sure Logistic Executive updating receiving and supply process in daily basis.
5. To make sure Warehouse Executive to update Daily delivery to customer and meet their requirement follow their daily request.
6. To make sure Logistic Executive and Warehouse Executive on role to control all purchase part and finish good and the movement of the part in the factory.
7. To make sure Procurement Executive keep communicate with supplier and update Purchase Material Receiving Schedule and Consumable item for operation side and must be sure no interruption at production line.
8. Monitor & guide Logistics Executive on MIDA exemption for oversea purchase part & Approved Logistics Executive Industrial Report to Royale CUSTOM.
9. Check & Review Weekly & Monthly Performance for ERP transaction (Inventory In/Out, FIFO, Sale Order, GRPO Direct & Indirect).
10. Prepare Departmental Budget & Review monthly with Warehouse executive & Logistics Executive.
11. Lead, direct, evaluate and develop staff to ensure resources are used effectively and work schedules and targets are met.
12. Actively involved in data capturing and audit programs, physical inventory, cycle counting, delivery and non-conformance material flow process.
13. Examine existing procedures or opportunities for streamlining & improvement to increase effectiveness & reduce cost.
14. Review PDCA Weekly for Delivery Performance & Supplier Performance.
15. Lead Department Cost Down Activity every year.
16. Approved Internal Auditor for ISO9001-2015 & TS16949

Position Title (Level): Assistant Manager (Receiving & Shipping Department)
Specialization: Manufacturing/Production Operation/Supply Chain/Logistic
Role: Management
Industry: Logistics
Years: 4 years (2017~2020) (working experience)

Job Description:
1. In team to setup New Honda Logistics Warehouse at Malaysia (1st in Malaysia). To make sure 4M and all related item to run warehouse operation and meet our customer requirement. (Start Operation on Dec’17)
2. As Assistant Manager, to cover all the related job such as Receiving, Shipping, Department planning, Budget planning
3. To review and confirm all monthly planning and weekly planning for receiving & shipping.
4. To review & control shuttle service by volume demand by customer.
5. To make sure available space for warehouse storage.
6. To make sure Logistic Executive updating receiving and supply process in daily basis, to make sure no delay in receiving schedule and no downtime in production line. Also manage to control their staff and 5’s.
7. To make sure Warehouse Executive to update Daily delivery to customer and meet their requirement follow their daily request.
8. To make sure Logistic Executive and Warehouse Executive on role to control all purchase part and finish good and the movement of the part in the factory.
9. Lead, direct, evaluate and develop staff to ensure resources are used effectively and work schedules and targets are met.
10. Actively involved in data capturing and audit programs, physical inventory, cycle counting, delivery and non-conformance material flow process.
11. Examine existing procedures or opportunities for streamlining & improvement to increase effectiveness & reduce cost.
12. Involve directly with Lins-D system integrated with Barcode system, purpose to control all our stock & stock movement.
13. Actively Involve Cost-Reduction program call ‘SHISAKU’ every year.

Position Title (Level): IMC Manager (Inventory Management Control & Delivery)
Specialization: Manufacturing/Production Operation/Supply Chain/Logistic
Role: Management
Industry: Logistics
Years: 1 years (2020~2021) (working experience)

Job Description:
1. Responsible for stock counting procedures and leading the investigation to minimize variances and come up with an improvement plan.
2. Responsible for daily cycle count activities and to take necessary action on variances found to avoid reoccurrence. To ensure that all counter measures taken to maintain high level of stock accuracy control is implemented.
3. Responsible for timely inventory updates, ensuring proper implementation of FIFO, cycle counting and ensuring the accuracy of inventory
4. Analyze & review monthly stock reports such as stock turnover, write off, returned, adjustment and variance report besides preparing any other ad-hoc reports as and when required by Management.
5. Monitor and control all incoming and outgoing inventory movement and transaction
6. Monitor & review stock holding levels to ensure sufficient warehouse space and contingency plan if any additional space required
7. Ensure security, safety and cleanliness of the warehouse complies with the law and strictly adheres to the Kerry’s SOP and guidelines.
8. Lead the inventory team by providing clear direction and instruction, overseeing attendance, monitoring performance and provide proper guidance and training as needed.
9. To work very closely with Supply Chain on ageing product for further action in order to minimize stock deterioration
10. To initiate, to review and to implement any procedures pertaining to inventory management and control for effective operations
11. To ensure all stock variances being analyzed and studied to get the root cause of the variances. To prepare corrective and preventive measure on any variances found during daily cycle counts and monthly stock counts to avoid reoccurrences of similar mistake. To prepare daily, weekly and monthly report to customers, management and other relevant parties.
12. To monitor and control product damage occurrence and to ensure it is updated into SAP for stock accuracy.
13. Responsible to provide inventory accuracy management performance reports on monthly, quarterly and yearly basis for management information and make recommendations to facilitate management decision-making
14. Review manpower requirements from time to time according to the business need.
15. Perform other duties and responsibilities as assigned by Management from time to time.
16. To coordinate and establish cross-department effort and supply chain activities from customers’ request, demand forecast, require material, procurement, production until finished goods delivery.
17. Ensure customer satisfaction with on-time delivery and complete trade and shipping documentations
18. Establish teamwork and good rapport with forwarders and colleagues
19. Managing the global 3PL relationship (incl. contract), performance, quality, and cost
20. Provide tactical support when needed for day-to-day issues as well as for crisis management. Escalates issues as necessary.
21. Effectively supports New Product Launches with seamless logistics and distribution support
22. Responsibility to make sure SAP system is up to date. Weekly check SAP transaction performance with Warehouse executive.
23. Responsibility in the Barcode system project integrated with SAP system. (To review and approve Barcode flow design before Top Management approval)
24. Analyze the financial impact of proposed logistics changes, such as routing, shipping modes, product volumes or mixes, or carriers

Working Experience
Merck, Sharp & Dohme (Malaysia) Sdn Bhd
Position : StS Senior Specialist
Duration : May 2018 till present
Role Profile :

1. Handling Travel & Expenses (T&E), Shopping Cart (SC) and Purchase Order (PO) disputes for Korea, Thailand and Vietnam.
2. T&E posting.
3. Perform T&E audit checking and ensure it is adhered to company policies.
4. Review and approve SC & PO.
5. Review and approve payment list.
6. Review and approve Journal Entry in Appian.
7. Held a monthly meeting with stake holders to discuss and resolve on T&E and SC/PO issue in order to close process gap and process alignment.
8. Support external/internal auditor authorities.
9. Provide guidance to team as and when it is required.
10. Assist Manager as and when it is required.
11. Prepare and timely submission for monthly reports and others ad hoc reporting.
i. Open PO report
ii. PO KPI report
iii. T&E KPI report
iv. TIBCO Spotfire report
v. Quarterly Audit report
vi. Cross Charge report
vii. Gasoline report
viii. Gift report

Position : R2P Senior Specialist
Duration : May 2016 till April 2018
Role Profile :

1. Process and verify invoices for Singapore and Thailand entities according to organization policies.
2. Invoice coding.
3. Handling invoicing disputes.
4. Attend customer monthly meeting.
5. Held a weekly/monthly meeting to update on the transition process.
6. Prepare journal entries and make adjustment when required.
7. Provide team with documents required to prepare accrual and audits.
8. Prepare payment proposal for weekly payment, urgent payment and monthly payment.
9. Prepare and timely submission for monthly reports and others ad hoc reporting.
-GRIR report
-AP Aging report
-Vendor reconciliation
-AP KPI report
-Credit card reconciliation
-Dispute invoice report
-PO Reconciliation
-Prepaid Custom Reconciliation
-Employee Advance Reconciliation

Position : Account Executive
Duration : June 2012 till May 2016
Role Profile :

1. Process PO, NON PO invoices, down payment request, debit note and credit note and post into correct PO number and Vendor account according to Service Level Agreement (SLA).
2. Monitor inter company (Netting) invoice. Ensure Netting is tie by every month end closing.
3. Handling invoicing dispute.
4. Prepare weekly payment, urgent payment and monthly payment.
5. Prepare supporting document for payment according to Bank requirement.
6. Prepare cash flow forecast by weekly basis.
7. Prepare documents for internal and external audit.
8. Resolved any accounting and tax issues raised by external/internal auditors authorities.
9. Prepare AP Aging report by every month end closing.
10. Prepare monthly vendor reconciliation.
11. Prepare monthly AP balance sheet reconciliation.
12. Prepare GR not IR report.
13. Prepare Journal Voucher for reclass Inter-company posting.
14. Prepare Withholding Tax report and submit to Inland Revenue Authority.

Position : Account Executive
Duration : June 2010 till May 2012
Role Profile :

1. Process SAP PO invoice, Non SAP PO invoice, debit note and credit note and post into correct PO number and vendor account as per Service Level Agreement (SLA).
2. Audit employee’s claim (T&E) into GTE system.
3. Run payment proposal by weekly basis.
4. Generate open PO Accruals for AP
5. Generate NON-PO Accruals from NewGen systems
6. Generate GR not IR Accruals from SAP systems
7. Prepare credit cards reconciliation
8. Prepare AP Aging report by every month end closing
9. Prepare Prepayment reconciliation
10. Monitor inter company (Netting) invoice. Ensure Netting is tie by every month end
Closing.
11. Ensure that vendor master data are set up correctly.
12. Prepare documentation for internal and external audit by monthly basis as per SOX requirement.

Position : Account Executive
Duration : June 2008 till May 2010
Role Profile :

1. Process SAP PO invoice, Non SAP PO invoice, debit note and credit note and post into correct PO number and vendor account for Thailand, Malaysia, Philippines and Australia.
2. Process employee claim and advance request into correct employee account for Thailand
and Philippines.
3. Maintain intra corporate invoice tracking sheet and process intra corporate invoice(Netting)
for Thailand, Australia and Philippines. Ensure Netting is tie by every month end Closing.
4. Process vendor open item clearing by manual cheque, interact with Local Front Officer and follow up on specific customer issues/request with the country front officers.
5. Process cash and bank transaction, process payment, process customers Account
Receivable and generate related reports
6. Prepare yearly Internal and External audit.
7. Assist superior in process implementation for new entities.

Experience

Jul 2020 – Present
(1 years 3 months) Executive Accounts

1) Daily
1.1 Ensure that all subsidiary follows the procedures (SOP) set by the PDT.
1.2 Ensure that each sector and department comply with the budget expenditure that has
been approved by the PDT Board of Directors.
1.3 Maximize the return on fixed deposits with a higher rate of return from the bank.
1.4 Ensure the return of each joint venture project, new project, subsidiary and other PDT
holdings.
1.5 Check payment of petty cash.
1.6 Issue an invoice to clients & provide Official Receipt once payment done.
1.7 Issue cheque allowance for Board of Directors.
1.8 Verify the position of group funds by updating the cash balance at the bank and petty
cash.
1.9 Develop and monitor the implementation and maintenance of accounting control
procedures.
2.0 Ensure that financial records are kept in compliance with accepted procedures and
policies.
2.1 Prepared memo & letter to respective parties.

2) Monthly
2.1 Submission of monthly financial report (Full Set of Accounts) of PDT subsidiaries on
each 5th of the following month:
a) Executive summary includes journals, profit and loss Statements, Cash Flows
Statement and Balance Sheet.
b) Provide provision / accruals each month.
2.2 Ensure PDT subsidiaries ‘bank reconciliation’ is update on 2nd of each month.
2.3 Check & made payment through Maybank2e / cheque for every 15th and 30th, ensure
that all payments to staff and other external parties made in accordance with company
procedures and policies.
2.4 Check & ensure Fixed Asset are registered accordingly.
2.5 Preparation of Board Approval Papers.

3) Yearly
3.1 Annual budget preparation from August to November.
3.2 Prepare Circular Resolution (Budget) for Board of Director approval.
3.3 Review the company’s annual tax calculation, CP204 & CP204A as well as obtain CEO
approval and submit to the tax agent.
3.4 Prepare document for audit purposes either Internal / External Auditor.
3.5 Check & Verify Tax Computation for subsidiaries .
3.6 Handling Audit documentation (Signing Pages, Director Remuneration).
3.7 Review annual audited financial reports and statements for subsidiaries.
3.8 Review calculation of Zakat and obtain approval from CEO subsidiaries.

Apr 2020 – Jul 2020
(3 months) Executive 03

1) Reporting
1.1 Analysis Fixed & variable cost for Petrochemical

2) Budgeting
2.1 Prepare consolidation on budget under supervision
2.2 Prepare projection / forecast within the year
2.3 Prepare actual vs budget every month
2.4 Involve in internal survival work stream

3) Month End
3.1 Check material energy & utilities whether in the same month
3.2 Check inventory in beginning & ending
3.3 Update sales & production volume in slide (Monthly Financial Performance)

Aug 2009 – Apr 2020
(10 years 8 months) Senior Executive, Accounts

1) Daily
1.1 Responsible for ensuring funds availability of Malakoff Power Berhad site office Bank
account all the time (Reimbursement).
1.1.1 Ensure enough funds to transfer for supplier
1.1.2 Request reimburse funds from HQ if less than RM50K
1.2 Prepare debit note & credit note to supplier
1.3 Assist in performing Invoice Receipt (IR) in SAP System (Using Vendor Information
Management System – VIMS) immediately upon receipt of approved invoices and staff
claims for payment.
1.4 Monitor status / journey of invoices & debit note all the time. (Payment)
1.5 Ensure information / data entered enough and completeness into the system based on
proper accounting principles & treatment
1.6 Ensure completeness & timely payment process meets payment deadliness
1.7 Involve with activities / meetings initiated by plant management
1.8 Working relationship with external or internal auditors, bankers, other department and
supplier or vendor
1.9 Assist Clark in finding Delivery Order (DO) at warehouse & request Purchase Order (PO)
from procurement to ensure that all items in invoice tally with Delivery Order (DO) and
Purchase Order (PO)
1.10 Create Asset number for Capital Expenditure (CAPEX)

2) Monthly
2.1 Prepare Monthly report
2.1.1 Assist Manager in finance monthly report
2.1.2 Checking report (P&L, Cost Center)
2.2 Month end closing
2.2.1 Prepare & submit Bank Reconciliation to Head Quarters
2.2.2 Clearing Goods Received / Invoice Received Accounts
2.2.3 Monitoring of performance against budget of monthly cost center report by
highlighting any issues raised
2.2.4 Monitoring of performance against budget of monthly profit & loss for Malakoff
Power Berhad (Tanjung Bin Power Plant) by highlighting any issues raised
2.2.5 Prepare & submit Operation & Maintenance report (Accounts) to Head of
Production
2.2.6 Prepare Actual vs Forecast vs Budget for each month & analyze the variance
2.3 Perform Work Order Settlement to make sure all the cost enters into the system.
2.4 Prepare Creditor Reconciliation every month to capture which invoice not yet been paid.
2.5 Prepare provision every month to align with budget (cost will not increase at the end of year)

3) Yearly
3.1 Manage preparation of quality, timely budget and ensure timely submission to Group
Accounts in provided respective profit and cost center owners (compilation)
3.2 Compile & present budget for 3 subsidiaries. Check & monitor their budget expenses,
prepare forecast for 5 years.
3.3 Prepare for data compilation for budget review (Quarterly) for top management meeting in
Tanjung Bin Power Plant.
3.4 Assist the accounts related audit issue raised by internal & external auditor & ensure
smooth finalization audited accounts
3.5 Keeping updated / refreshed with new accounting approach and standards from functional
training and soft skill training.

Nov 2007 – Aug 2009
(1 years 9 months) EXECUTIVE 2 (COSTING)

1) Responsibilities in Accounts Payable;
1.1 Verifying invoice for material & Inter Procurement Center (IPC) in SAP System.
1.2 Make Summary of payment for local (15th Payment), oversea (30th Payment) & sub con
suppliers (21st Payment).
1.3 Verify on general sanction & material price sanction. This to ensure that the prices
updated all the time.
1.4 Prepare stock days report (Stock by location).
1.5 Inventory settlement for subcon. – Monitor & control daily accounting job & transactions

2) Responsible in costing section
2.1 Generated costing run & confirmation for last transaction price
2.2 Prepared, analyze Profit & Loss account (Actual, Forecast & Business Plan) & reporting to
Manager.
2.3 Prepared actual cost calculation model by model (Japan).
2.4 Updated forex (for overseas payment) & finalized P&L
2.5 Integrated Telephone System Pre Pro / Mass Pro cost calculation.
2.6 Costing meeting for data preparation
2.7 Present Financial Company Performance to CEO & manager each section monthly.
2.8 Stock Check to sub con every month.
2.9 Coordinator in Cost Buster Project in the company.
2.10 Monitor Profit & Loss forecast with divisional section manager.
2.11 Monitor & confirm accounting jobs & achievement of monthly financial settlement
2.12 Conduct meeting with other sections concerned on matters related to P&L conditions &
accounting procedures.
2.13 Provide feedback & verifications on accounting transactions to other sections
2.14 Assist & support manager in the daily management of the whole department

3) Attend training on Practical Seminar for Local Accounts in Asia Region organized by Panasonic Asia Pacific Pte Ltd in Panasonic Human Resource Development Center (PHRDC) Shah Alam, Selangor.

Jul 2007 – Oct 2007
(3 months) Personal Financial Executive

My job is make a telesales regarding personal loan to all bank holders. Call and ask whether they want to make a personal loan or balance refinancing.

Jun 2006 – Dec 2006
(6 months) ASSISTANT MANAGEMENT & FINANCE

1) Responsibilities in finance
1.1 Make payment voucher for creditors
1.2 Make an E Biz Technopreneur account and also an audit listing for 6 months for the
company
1.3 Make a receipt payment letter for the debtors
1.4 Do an attendance list for other staff (General Manager will check the performance
attendance on his staff),
1.5 Make payment voucher for Employee Provide Fund (EPF), Socso, PCB tax, allowance for
the staff and other student practicum training,
1.6 Made confirmation balance to the debtors and creditors for the company and JCorp
Intrapreneur (M) Bhd (make sure that the debtors have no debt to the company and make
sure our company have no debt to the creditors),
1.7 Make reconstruction account for the company and JCorp Intrapreneur (M) Bhd (JIMB)

2)Responsibilities in management
2.1 Organized and handle the conference of management and accountancy at Prime City Hotel,
Kluang.
2.2 Assist in organized big conferences such as Government Links Companies (GLCs) for 9th
Malaysia Plan, Halal Food Standards Realization (HAFSTAR), and Secret Success for
Intrapreneur or organization at Brunei Darussalam and KPJ Healthcare Conference 2006

EXPERIENCE

CUSTOMER SUPPORT EXECUTIVE( MARCH 2019- MARCH 2021)

 Manage large amounts of incoming calls
 Identify and assess customers’ needs to achieve satisfaction
 Build sustainable relationships and trust with customer accounts through open and interactive communication
 Provide accurate, valid and complete information by using the right methods/tools
 Meet personal/customer service team sales targets and call handling quota

SUPERINTENDENT (OPERATION)
JUL 2010 – JAN 2019).
• Drive and monitor production team to meet quality and target
• Oversee the material inventory and reduce scrap.
• Plan, organize and spearhead all the operational activities to meet the organizational objectives.
• Drive the team to manage Oracle end user issues.
• Create reviews on the job manufacturing process, transactions and the inventory within an Oracle business platform.
• Develop a teamwork environment through education, training, leadership, communication skills, social linkage and recreation activities.
• Support the Oracle migration projects to ensure all Oracle transactions are done through the latest Oracle patches te.
• Create reviews on possible Oracle ERP problems and work with the development team to resolve the issues.
• Monitor any non-approved transaction to prevent system manipulations.

SUPERVISOR (OPERATION) FEB 2002 – JULY 2009
• Led the team to monitor processes, results and plans which were set by the organization goals.
• Drove the team to meet quality, KPI indices and the organization goals.
• Planned, organized and managed all production activities to meet the organizational objectives.
• Conducted audit for the production line pertaining manufacturing practices viz., EHS, ESD compliance and quality procedures.
• Collaborated with the training group to conduct training and monitor the training progress.
• Participated in the Oracle transformation project for production to test Production Instance.
• Coordinated monthly torque wrench calibration activities, ran cross-training and ensured production lines complied with the production.
• Oversaw the production of the back-end process to ensure all finished goods were shipped accordingly.

• Liaised with the planners to identify urgent shipments and prioritize the urgent units to QA Singapore to ensure the GSA orders were met within the shipping date.
• Worked with material engineers and buyers regarding the incoming quality materials and carried out process of returning the rejected materials to the vendor.
• Performed yearly physical count and engaged with the financial department to summarize the respective production lines inventory statuses.
• Updated, monitored, and reviewed training schedules and provided functional support to the outsource company materials stock.
• Maintained an effective inventory control by having minimum stock and feedback to buyers on any materials shortage.
• Performed line balancing through resource and machine utilization.

Project Management Credentials:
OASIS

• Led the MTA section as Oracle superuser for Oracle supply chain and manufacturing process.
• Engaged in the OASIS project (Oracle Architecture Simplification Integration Support) which was required to be implemented.
• Synchronized production activities during the Oracle Production Instance downtime.
• Led the production audits to comply with the Oracle Production Instance practices.
• Was the department’s representative for Oracle ERP support project.
• Liaised with Helpdesk to resolve network issues within the department.
• Coordinated ERP Oracle supply chain activities for the department to meet the production planning objectives.

Operation Projects:

• Led the product transfer consisting of a local team to be based in the US.
• Led, coordinated and planned training activities during the transfer.
• Monitored the project progress by evaluating the training completion schedule.
• Utilized human resources effectively to meet the productivity. Led the product transfer activities by identifying the

challenges of the new products (yield, demand, the complexity of training, and process).
• Oversaw and planned five products during the product transfer.
• Provided functional support and product knowledge to an outsource company.
• Perform monitor on cross training performance for operators
Operation Credentials:

• Led the department for the EHS compliance and conducted audits to meet the ISO 14000 standards.
• Performed the quarterly EHS inspection to ensure the current operational activities met the EHS compliance.
• Led the EHS representatives to monitor the compliance process conduct training for the department MS.
• Provided planning and operation solution to meet productivity and good quality products.
• Spearheaded the production team for process improvements to achieve high workmanship quality.
• Provided process solutions to improve the quality and the cycle time.
• Participated in Packaging Process and improved the packaging methods to increase the product’s safety and reliability.
• Was accountable for the indirect material sourcing.
• Sourced for indirect materials by identifying suppliers with competitive pricing and lead delivery time.
• Generated PO and monitored the inventory of the indirect materials.
• Managed the purchasing activities within the budget given and provided solutions for the indirect materials sourcing.

Noteworthy Credits:

• Gained experience with the Oracle ERP application and gained knowledge on the Oracle Production Instance process and standards.
• Understood the manufacturing supply chain under the Oracle platform and participated in the manufacturing audits that developed the Oracle supply chain process standards
• Gained leadership qualities, and communication skills while leading the project.
• Certified in ITIL Service Operation which was exposed to the IT management process.
• Prince 2 Practitioner certification developed an understanding of the project by emphasizing the process and principles
• Attained high values of accuracy speed and and gained culture experience working with employees around the globe.

SUPERVISOR (OPERATION MANAGEMENT)
MAY 1999 – JAN 2002
• Maintained high control of raw materials by reducing scrap and service level of labor.
• Developed a teamwork environment through education, training, leadership, communication skills and recreation activities.
• Oversaw, planned and controlled all production activities to ensure the shipment arrived on time.
• Enhanced the quality yield by driving all supported groups (engineering and quality assurance) to achieve a high-quality level of product.
• Performed line balancing to meet productivity and ensure smooth operation of production
• Provided training to develop and increase the quality of workmanship for operators
.
Operations:
• Held a vital role in t h e process improvement and strategic planning; achieved 1,000 units above daily and m e e t t h e company objectives.
• Maintained an effective inventory level to achieve targets and reduce scrap through process improvements.
• Adapted to new processes and vast changes in a short lead time to meet the department’s objective.

Experience

Jan 2019 – Present
(3 years) Officer

Handling a group of production operator, line leader and supervisor to manage a production group . Planning to.achieve Target of ouput and weekly shipment . Planning was plan planner follow customer requirement. Work together with Qa department to achieve quality needs by customer.Handling operator problem.like abseentism which can effect headcount planning for such day.

Sep 2013 – Dec 2018
(5 years 3 months) Shift Manager

Handle and manage group of prod tech/operator/Sub -contract supv at metalizing depatment .Plan to achieve target of yield , Quality as customer requirement and daily output, Manage also 5S and safety concern ( ANZEN KONDOH) as required by company.Liase with other support dept like Engineering , QA, and sales dept.Prepare CAR when received customer complaint.Need to dealing issues related to operator dicipline including, absentism and accident cases.Responsible for scheduling shift employees and ensuring they arrive to work on time. Also responsible for upholding work standards, and other various leadership positions.Do and use own skill to handle abseentism among operator and tech.

Jul 2012 – Jul 2013
(1 year) Prod Supv. (Contract basis at plant M1)

1.1 To plan and generate Prod. reports for management .
1.2 To plan and generates weekly prod reports for respective sections.
1.3 Manage a group of prod. Operator to achieve target of output, yield and cycletime.
1.4 To Stop production when quality issue arises.
1.5 To change schedules base on planners requirements.
1.6 To decide and schedule overtime according to the production sections.
1.7 To monitor and used the use of controlled document
1.8 Monitor the conformances and non conformances activity
1.9 Highlighting Quality issues and non conformance that affect the processes – related sections

Jun 2011 – Jun 2012
(1 year) QA EXECUTIVES

Handling a group of QC and manage quality and QA in company. liase with customer for any customer complaint and workout with supplier. Three group of Qc is IPQC (IN process quality control), OQC (outgoing quality control) and IQC (incoming Quality control).

At ACE im also need to handle and deal with a group foreign workers from Nepal.

Job Responbilities
1.0 PLANNING
1.1 Plan and schedule inspection of production parts as per production schedule.
1.2 Plan and schedule incoming inspection of production parts as per purchasing Daily Report
1.3 Plan and schedule I nspection of finish good as per customers requirement.
1.4 Plan and schedule yearly calibration activities.
1.5 Plan and schedule yearly training for production on quality awareness when applicable.
1.6 Plan and schedule yearly training for inspectors and checkers .
1.7 To plan and generate Quality reports for management training.
1.8 To plan and generates weekly quality reports for respective sections.

2.0 CONTROL AND MONITORING
2.1 Monitor and execution – inspection schedules
2.2 To monitor and control the product quality.
2.3 To monitor and used the use of controlled document
2.4 Monitor the conformances and non conformances activity.
2.5 Monitor the results of the Daily inspection are properly recorded.
2.6 Monitor the results of the training are properly carried out.
2.7 To monitor and control the calibration status of measuring equipment on a quarterly basis.
2.8 To monitor and control the quality inspection record.
2.9 Responsible for sections WI and ISO documents.

3.0 ANALYSIS OF DATA
3.1 Collect data base on reports generated by inspectors for Continuous Improvement.
3.2 Analyse the waiver data and set upper & lower limit for processes.
3.3 Implement Improvement on the 6M.

4.0 KPIs AND OBJECTIVES
4.1 Set achievable objective base on the management objective.
4.2 Identify key Performing Index.

5.0 COMMUNICATION
5.1 Inter section communication on production schedules.
5.2 Highlighting Quality issues and non conformance that affect the processes – related sections.
5.3 Liase with maintenance Dept when machines breakdown occurs.
5.4 Inter section communication related to customers delivery schedules- related section /sales.
5.5 Arrange meetings for internal and external suppliers regarding quality issues.

6.0 COST REDUCTION MANAGEMENT
6.1 Identify cost effective methods to reduce wastages.
6.2 Implement and monitor cost reduction.

7.0 TO ENSURE THAT ALL ISO 9008 DOCUMENT PROCEDURES ARE FOLLOWED AS REQUIREMENT
7.1 Quality policy
7.2 Quality objective
7.3 Quality manual
7.4 Organization chart
7.5 Job description

8.0 TRAINING
8.1 Train to all new Qc technicians and Qc operators and Production Operators related to the process.
8.2 To conduct training related to Quality Control issues.
9.0 GENERAL ISSUES
9.1 To observe any companys and safety rules.
9.2 Carry out unspecified job as required by management.
9.3 To carry out subordinate performance appraisals.

10.0 JOB AUTHORITY
10.1 To Stop production when quality issue arises.
10.2 To change schedules base on planners requirements.
10.3 To decide and schedule overtime according to the production sections.
10.4 To approved related documents as specified.
10.5 To recommend changes as necessary.

Feb 2006 – May 2011
(5 years 3 months) Service delivery/ Recruitment Consultant

-Delivering high quality service to clients and temporary candidates
-To develop and retain business by providing outstanding client service to staffing requirements and performing a variety of administrative tasks and HR activities that support the overall missions of quality performance and service.
-Recruit and interview the candidates through the Predictable Performance System(PPS) and complying to Service Level Agreement
-Apply the quality performance programs to ensure quality service
*QP124(client satisfaction on candidate)
*QP125(candidate satisfaction)
*QP102/103(new/existing clients)
-Conduct field staff orientation and implement reward and recognition programs to develop good candidate relationships
-Provide high level service to staff to maintain service levels as defined in the SLA and to work towards the best practices.
*Build relationship with staff
*Assist in the implementation of training plans for the associates to improve performance
*Provide guidance to associates with regards to their career development
*Conduct associates meeting once a quarter
*Deliver candidate care activities
*Conduct meetings with associates to discuss contract renewals
*Conduct exit interviews with candidates
*Administer assessments to identify key skills and organize appropriate training for the field staff to meet clients needs
*Complete quarterly appraisals for associates

*Ensure all complaints /concerns are dealt with efficiently and effectively
*Proactively manage associates and conduct performance counseling sessions as required e.g in relation to tardiness or absenteeism
-Handling all payroll queries
-Sending out pay slips to candidates and invoices to clients
-Facilitating all new hires details (contract letters, NDA, i-Protect Policy, welcome kit, etc)
-Filing of all payroll documentation on weekly basis
-KPI’s
*EM
*Job Order fill rate
*Staff attendance tracked daily
*Staff attrition

-Ensure Manpower best practice is adhered to at all times both personally and in assistance to other team members
-KPI’s
*Meeting activity targets for KSS, SAV’s etc
*Participation in branch meeting -Ensure the management of the client and candidates needs are met through
*Advise client on HR/IR and organizational safety and health issues
*Conduct field staff orientation and implement reward and recognition programs to develop good candidate relationships
*Participate in client hiring managers meetings in relation to staffing issues and management to discuss requirements for roles
*Provide solution to resolve candidates/customers related issues/complaints
-KPI’s
*QP124,125,103
-Maintain and update clients and candidates information into Powerbase
-Verify invoices and follow up on overdue accounts
-Ensure invoices are accurate and paid in a timely manner
-Update daily report for submission
-Company Policies and Procedures
*Adhere to all Policies and Procedures
-KPI’s
*Data integrity

AS Trainer
-Conduct Fundamental and NCO training for new hires which explains about daily working method, safety procedures in Motorola
*Getting approval from Motorola for NCO and Fundamental training
*Book for WWID, place for Intel NCO training, Brief new hires for NIOSH training, collect NCO and NIOSH card once get approval from Intel management

May 2004 – Jan 2006
(1 years 8 months) Production Supervisor

Handling and manage group of 50 operator to run prod. Need to achieve target of output, and more concern for quality meet as required.Produced food and beverages such as , Juice asam jawa, fruit jam, chili sauce and tomato sauce, kismis juice and kordial drink. Must control dicipline operator such as to always wear glove when handling food . Work with Jabatan Kesihatan Negeri when they come and audit our process . Make sure 5S always done.

Apr 1997 – Apr 2004
(7 years) Production Supervisor

Duties:
Must do planning of output, manpower, burden materials needed , Smartteam group and cacth up/solved any problem in my department.Must workout with Engineering department to run any evaluation part, process changed , to improve quality of products and troubleshoot the machine. Must achieve target of output everyday without quality issues and at the same time must liase with SEAGATE goals for overall yield, cycletime. Job function also included handling and manage Operator under my headcount. For almost dls dicipline like missing from the line and taking longer breaktime it must liase with SEAGATE regulation for action taken. It same goes to other dls dicipline like abseentism problem. At SEAGATE PENANG, im managed Row Slice Department with 45 operators. Actually Row Slice have 8 operations to complete the process.

PROCESS FLOW FOR ROW SLICE DEPARTMENT –

MOUNTING – PARTING/ STRIP – SLICING – UV DISMOUNT – DSL (DOUBLE SIDE LAPPING) – PLASMA ASHER – PNEUMATIC OVEN – FINAL CLEAN – FINAL INSPECT – SHIPPING.

MACHINE –
1) SLICE MACHINE – To slice the wafer make it the bar
2) PARTING/ STRIP MACHINE. Cut the wafer
3) UV OVEN – dry the bar
4) AUTO BAR MOUNT MACHINE – mounted the bar to tape frame.
5) LAPPING MACHINE – lap the bar for ABS surface and back pad surface.
6) MOZAK MACHINE – Cleaning the bar
7)AUTO BAR DISMOUNT MACHINE – dismount the bar from tape frame
8) PLASMA ASHER – cleaning the bar and dry the bar
9) PNEUMATIC OVEN – dry the bar
10) 30X SCOPE – Checking bar condition
11) 100X SCOPE -Checking bar condition

Total cycletime to complete the whole process is 1.0 days.

At Seagate penang, also i need to manage smart team group which have 2 group of operators. Actually every supervisor need to manage 2 smartteam group of operators for their own shift. Smart team have key indicator like actual attendance, absentism , operator error , missing bar, broken bar , Yield and cycletime.
Every single item will give 20 points if they can get fully attendance, above 99.5% for Yield, less than 1.0 days for cycletime. and 0 cases for missing bar, broken bar and operator error.

Im also have experience handle a group of foreign workers from Indonesia.

ACHIEVEMENT –

Involved maintenance assistant which reporting to me for TPM project . TPM (Total productive maintenance)
is operator do the normal job for operator to run production but they need to do minor technical job at the same time. For example Weekly PM for the machine which normally done by operators will done by operator when they qualified. Operator will train by technician and will test and qualified by engineer.

PROJECT INVOLVED –
Involved in CI project . (Continiuos Improvement). Do the project when in machining back department in 1998 and achieve Silver during presentation. Done again 2nd project when manage Pit Stop in 2001 and achieve Gold 1 Star during presentation.

Accomplishment:
Same as job duties.

Reason for leaving:
Took VR package which offer by Seagate penang and having a new challenge from other company.

Jun 1991 – Jun 1992
(1 year) PRODUCTION /QA SUPERVISOR

Handle a group of production operator & QC operator (20 qc operator / Shift) to meet quality requirements by company at Sungai Buloh Selangor. This Company supply all plastic component for PROTON and all measurement for spare parts must be achieved before proceed out to PROTON (customer). 10 % from all parts which take it out from each machine must be check its measurement and design whether its match / meet the quality requirement needs. At the same time must manage operators problem like absentism .Must trouble shoot the machine when the machine down.(injection moulding)

Dec 1988 – Jun 1989
(6 months) Department Supervisor

Manage Eletrical Department, handle 5 Sales assistant, manage and segregate their job. Manage stock and make sure all items in order and good condition. Take care of housekeeping (5S) and give a good service to customer.

Experience
26 years of total experience

Mac 2020 – Present
(1 year 10 months)
PRODUCTION SUPERVISOR

Jan 2018 – Mac2020
(2 years 2 month)
Line Manager

Jan 2015 – Dec 2017
(3 years 0 month)
PRODUCTION SENIOR ADMINISTRATOR

Nov 2012 – Dec 2014
(2 year 1 months)
PRODUCTION MANAGER (PAINT PROCESS)

June 2005 – Oct 2012
(7 years 4 months)
Manufacturing Supervisor

Apr 2003 – May 2005
(2 years 1 months)
Manufacturing Supervisor

May 1997 – Mar 2003
(5 years 10 months)
Manufacturing Supervisor

EMPLOYMENT HISTORY

5.
Position Title : Production Executive
Position Level : Senior Executive
Specialization : Manufacturing / Production Operations
Industry : Manufacturing / Production
Date Joined : 01 October 2012
Date Left : 12 June 2020 (Retrenchment)

4.
Position Title : Senior Supervisor (Cleanroom)
Position Level : Senior Executive
Position Level : Senior Executive
Specialization : Manufacturing / Production Operations
Industry : Electrical & Electronic
Date Joined : 08 February 2011
Date Left : September 2012

3.
Position Title : Production Supervisor (Cleanroom)
Position Level : Senior Executive
Position Level : Senior Executive
Specialization : Plating Manufacturing / Production Operations。
Industry : Manufacturing / Production
Date Joined : October 2009
Date Left : January 2011

2.
Position Title : Assistant Manufacturing Supervisory Engineer (Cleanroom)
Position Level : Senior Executive
Specialization : Plating Manufacturing / Production Operations
Industry : Manufacturing / Production
Date Joined : January 1993
Date Left : April 2008 (Retrenchment)

1.
Address : Bayan Lepas Free Industrial Zone, 11900 Penang
Position Title : Manufacturing Technician
Position Level : Non-Executive
Specialization : Engineering Mechanical
Industry : Electronic
Date Joined : April 1991
Date Left : January 1993

Working Experience

Production Executives May 2015 – To date.
• Ensure that the production processes, quality standard and product specifications of the raw materials/components are met and comply with the process/documentation operating instructions.
• Plan daily production and monitor until completion.
• To ensure effective and efficient utilization of personnel, facilities, materials and machine resources for the attainment of production requirements of the company (meet production target).
• Liaise with Engineering and maintenance department on machinery issue.
• To prepare periodic reporting on manpower attendance, machinery efficiency, daily and weekly output, production efficiency, product quality and scheduled solid waste.
• Study cycle time for every process stage and make recommendation to superior.
• Work closely with technicians and engineers and top management for related issue arises.
• Monitoring SOP (Standard Operation Procedure) compliance and 6S implementation.
• Ensure Safety and Health terms are followed by operation staff and prepare incidence report with preventative action plan.
• To continue look for product quality improvement, cost reduction, monitoring operator discipline.
• Documenting works process and procedures.
• Directly involved as a production representative in internal and external production audit activities.
• Prepare data (etc measurement, materials by each process) required for customer audit.
• Manage team and leading a senior supervisor, supervisor and assistant supervisor in performing their task effectively.
• Organize scheduled solid waste disposal.
• Generate setting for CNC machine (Winding Machine)
• Generate setting for Fiberglass mat Cutting Machine.
• Lead a group of production QC to monitor and ensure product quality is checked 100 percent before shipment.
• Attend customer complaint by find root cause and provide correction and preventative action.
• Monitor and control supply, storage and accessibility of items in order to ensure an adequate supply without excessive oversupply (Inventory Control), performing cycle count.
• SAP user
• Halal Committee
• To assist Assistant Manager and Manager on production matters, ad hoc task and any other production issue arise.
Key Accomplishment:
1. One of team member who involved and succeed to increase output at critical time where working hours was reduced.
2. Succeed to improve 6S back on track, where when at once the management more focusing on output and quality.
3. Key person who monitor in and out of indirect materials by generate new integrated storage and record system to all section which succeed to reduce 30 percent of indirect material consumption.

Manufacturing Executives Feb 2010 – Jan 2015.

• Ensure that the production processes, quality standard and product specifications of the raw materials/components are met and comply with the process/documentation operating instructions.
• To follow up closely production progress and solving problems related to product quality.
• Monitor overall production operation to ensure effective and efficient utilization of personnel, facilities, materials and machine resources for the attainment of production requirements of the company(meet production target and control good inventory).
• To prepare periodic reporting on output, yield and inventory.
• Work closely with technicians and engineers and other department for related issue arises. Monitoring SOP (Standard Operation Procedure) compliance and 6S implementation.
• Apply and practice Poke Yoke, Lean manufacturing, Safety and Agronomic.
• Monitor and control supply, storage and accessibility of items in order to insure an adequate supply without excessive over supply(Inventory Control).
• Organize cycle count.
• SAP user
• To continue to look for product quality improvement and cost reduction by collecting and analyze information on production floor and make recommendation to superior and other relevant department.
• Conduct performance review and appraisal for operators, monitoring operator discipline and attendance, ensure that employees are properly trained and their skills upgraded.
• Supervise more than almost 100 staff include leaders, assistant leader and operator
• Handle grievance of production operators by taking initiative to find solution and escalating to the top management with suggestion.
• Reporting to Senior Superintendent, Senior manager on production progress, target achievement, and any production issue arise.
1. Successfully implement lean manufacturing initiate by management at production floor.
2. Successfully monitor material movement in and out of cleanroom by improving recording system.

Junior Executives, Fleet And Logistic Dept
• Planning Daily Schedule of Goods Deliveries and driver’s rotation route.
• Prepare Report on KPI.
• Establish Contingency Plan.
• Ensure documents such as purchase order and delivery order are returned completely.
• Liaise with internal dept and customer for coordination purpose.
• Utilize maximum capacity of resources with minimum cost.
• Monitor vehicle permits and condition, drivers license, drivers claim.
• Monitoring drivers and subordinate’s compliance on SOP (Standard Operation Procedure).
• Reporting and any other ad hoc task given by senior executive and senior manager.

Officer, Student Department
• Administration.
• Respond to inquiries for walk in potential students, inquiries by emails and also mail.
• Event management. Organize an event such as leadership Camp, Students Conference, and education fair.
• Taking meeting minutes
• Reporting and any other ad hoc task given by Assistant manager

Temporary Secretariat
• Organizing all internal and external correspondence.
• Assisting Council in collecting all related material and document pertaining to Medical Practitioner misconduct.
• Prepare Agenda for Case Hearing.
• Prepare Minutes of Cases Hearing.
• Organize hearing event.
• Circulating approved minutes.
• Liaise with caterer.
• Liaise with accounting department to prepare allowance for the Council panel involve.
• Liaise with lawyer and translator involved.
• Compile document.
• Work closely with the Chairman of the Council to ensure all related documentation accuracy.

Restaurant Manager
• Manage Daily Operation, Support Promotional Initiatives by Head Offices.
• Ensure Stock is accurate (Inventory Control), monitoring and organizing staff, preparing work schedule, ensure daily account is accurate, budget planning and control.
• Improve and maintain cleanliness.
• Meet customer service Standard.
• Control the product Quality to ensure it achieve the standard fixed by Head offices.
• Lead staff to achieve restaurant target and objectives.
• Reporting to Head Offices.

WORKING EXPERIENCE

October 2017 to June 2021
Senior Material Planner Executive
 Perform production administrationtasks.
~ Transferring production records and details into various computer systems.
~ Updating MRP systems as stages of production are completed.
 Keeping the site Master Schedule computer systemup-to-date.
 Be a key communicator between the Malaysia site and Singapore site on the production status of various
customer orders.
 Participate in production meetings taking various notes/minutes asrequired.
 Assist in the administration stages of order productionplanning.
 Communicate with customers on enquires, quotations and all sales support related matters through to
completion.
 Co-ordinate with various departments to ensure delivery commitments to customers are fulfilled.
 Interact with the Singapore Sales Teams and to enterSales Orders / Purchase Orders and basic processing
steps in Malaysia for Orders coming from Singapore.
 Communicate with internal department and update to sales team / customers on daily delivery schedule.
 Support with delivery and logistics of material movement to suppliers and customers as required.
 Monitor production schedule, quality, service, delivery issues and take correctiveactions.
 Assist in inventory control.
 To interact with operations and other department to resolve issues related to production.
 To receive requisitions from sales team, adds planning data, enters job sheet into the system.

February 2012 – October 2017
Material Planner Executive
 Active day-to-day involvement in sourcing for purchasing of materials
 Ensuring proper documentation and approval procedures in accordance with company
guidelines
 Maintaining an arms-length professional relationship with key vendors and suppliers at all times
 Raise purchase order and shipment monitoring
 Communicate and follow up with forwarder for on-time delivery
 Contact and liaise with customer and suppliers

May 2010 – February 2011
Senior Shipping Assistant (Operation Dept.)
 In charge for export shipment those LCL, FCL and nomination shipment from customer Hitachi and
Toshiba.
 Communicate and follow up with haulier and transporter for on-time delivery.
 Contact and liaise with customer
 Liaise with liner and shipper for vessel arrives.
 Receive booking confirmation and preparing documents.
 Preparing delivery order.

September 2008 – May 2009
Customer Service (Operation Department)
 In charge for import shipment those LCL, FCL and nomination shipment.
 Follow up with shipper and liner regarding the shipment.
 Communicate and follow up with haulier and transporter for on-time delivery.
 Contact and liaise with customer
 Liaise with liner and shipper for vessel arrives.
 Receive booking confirmation and preparing documents.
 Liaise with overseas agent regarding the quotation and pricing purpose.
 Job rotation with different part of work in forwarding and shipping.

Experience
15 years of total experience
2019 – Present
(1 year 2 months)
HR Manager

Industry Electrical & Electronics
Specialization Human Resources
Role General HR
Position Level Manager

Responsibilities
•Responsible for the full spectrum of the Human Resources function including recruitment and
manpower planning, compensation and benefits, training and development, succession
planning and industrial relations.
•Maintain organization staff by establishing a recruiting, selecting and interviewing program,
conducting and analyzing exit interviews.
•Develop, recommend and uphold Company’s policies to comply with statutory requirements
and as well as to be in line with the benefit trends in the market.
•Plan, develop and negotiate Collective Agreement (CA) with in house Union.
•Manage and implement HRIS (payroll system) and ESS (E claim and E Leave) systems timely
and accurately.
•To be responsible on implementation of RBA (Responsible Business Alliance) requirements.
To participate in review, develop, continuously improve and maintain the performance and
effectiveness of the RBA compliance.
•Responsible for the coordination and implementation of appropriate training and development
plans for the employees in an effort to continuously improve their skills, knowledge and
efficiency.
•Counsel and motivate employees.

Apr 2018 – Jul 2019
(1 year 4 months)
Group HR Manager

Industry Manufacturing / Production
Specialization Human Resources
Role Management
Position Level Senior Manager

1) HR strategic Planning
-Develop the organizational human resource strategy in compliance with company strategy.
-Design the group human resources department structure, positions and process system in
compliance to its strategic mandate.
-Formula HR plan, policies, procedure according to organization objective.
2) Manpower Planning
-Organize meetings with Management, plans for manpower as per requirements.
3) Set up the working methodology for succession planning analysis, implementation and
monitoring
4) Recruitment management
-Develop the recruitment and selection process to include: Appointment – Confirmation /
Termination / Resignation /Procedures/Process Decide recruitment channels.
-Ensure compliance with local labor laws and standards
-Review and analyze the group subsidiaries: Jobs / roles Salaries, Ranking and benefit system.
5) Performance Appraisals and Management
-Formulate effective Performance Appraisal Policy, Procedures and ensure its compliance.
-Review and analyze the performance appraisal managing process
4) Compensation Schemes & Benefits Management
Review and analyze the group subsidiaries: Jobs / roles Salaries, Ranking and benefit system.
5) Performance Appraisals and Management
-Formulate effective Performance Appraisal Policy, Procedures and ensure its compliance.
Review and analyze the performance appraisal managing process
6) Employees Relations Management
-Set up policies and procedures for the treatment of employees horizontal and vertical
interorganizational conflicts
-Enhance Organization communications
-Encourage and develop employee communications
-Ensure proper management of Staff amenities and occupational and health safety
7) Human Resources Management Information Systems
-Review and assess the HR module of the current system
-Propose potential customization, if needed, on ERP HR module
-Follow up, guide, and monitor the implementation of ERP HR module at group level
Industrial Relation
-Fully responsible the overall function of IR and ensure the compliance of local authority rules
and regulations.
-Implementation and reinforcement of the company’s Code of Ethic and ensuring employees’
discipline are well maintained.

May 2017 – Mar 2018
(11 months)
Human Resource Manager

Industry Construction / Building / Engineering
Specialization Human Resources
Role General HR
Position Level Senior Manager

1.Formulation of Human Resource and Administration policies and making recommendations
to the Management on the current trends of Human Resource and Administration standard
2.Responsible for the day-to-day operations of the Human Resource and Administration
Department
3.Responsible for recruitment of manpower to ensuring proper planning of manpower budget.
Minimize high turnover and maximize manpower usage.
4.Liaison with relevant government department such as labor, EPF, SOCSO, DBI, IRD, HRD,
PTG and etc. and ensuring all the government statutory requirements are adhere to.
5.Monitoring of Monthly processing of salary and overtime.
6.Monitoring and Maintaining all types of employees’ record, that is, personal record, types of
leaves, medical expenses and etc
7.Upgrading employees’ skill by identifying training need for those who need training.
Customize training materials for in-house training program and ensure proper usage of HRD
fund.
8.Generating and summarizing employees’ annual appraisal for management’s
recommendation for increment and bonus.
9.Responsible for identifying and tagging of office and plant fixed assets.
10.Conducting induction program to new staff for managerial level.
11.Ensuring effective cost savings plans are implemented and costs saving targets are met.
12.Organizing annual company event
13.Implementation and reinforcement of Company’s Code of Ethic and ensuring employees’
discipline are well maintained.
14.Responsible for employees’ welfare, benefit and recreation and implement for change if the
need arises.
15.Ensuring proper maintenance of Safety & Health committee and complying with
Occupational Safety & Health rules & regulations.
16. Benchmarking of benefits and compensations in market.

Aug 2010 – Apr 2017
(6 years 9 months)
HR Manager

Industry Manufacturing / Production
Specialization Human Resources
Role General HR
Position Level Manager

1. Compensation and Benefits
•Formulation of Human Resource and Administration policies and making recommendations to
the Management on the current trends of Human Resource and Administration Standard.
•To manage the review and recommendations of salary annual reviews, propose to
management for the necessary adjustment. To ensure adequate and appropriate information is
obtained from vendors and compared against the appropriate market. To provide appropriate
salary recommendations in line with the market conditions and business projections.
•To prepare and manage the salary budget to ensure the salary costs are within the yearly
budget allocated from the regional office and in line with regional standard.
•Monitors legislation and regularly changes to determine impact on compensation and benefits
provisions and make recommendations.
•To monitor monthly payroll processing for the group and subsidiaries.
•Monitor activities and conduct negotiations with union on collective bargaining and agreement
•To prepare monthly HR reports such as labour cost, OT report, workforce summary for the
group.
•Liaison with relevant government department such as Labor office, EPF, Socso, DBI, IRB…
etc. and ensuring all the government statutory requirements to adhere to.
2.Talent Acquisition
•Responsible for recruitment of manpower for company and its subsidiary and related
companies and ensuring proper planning of manpower budget. Minimize high turnover and
Maximize manpower usage.
•Execute recruitment plans by working with the department head in drafting job description,
advertise job posting, review resume, screen applicants and coordinate interview.
•Liase and work with recruitment agencies, schools, colleges in sourcing for talent.
•Participate in career fairs and visits to the colleges to source for new talents.
•Conduct benchmark and survey on salary to establish compensation and benefits practices
and pay scales that help to recruit and retain high performing staff.
3.Training and Development
•Conduct Training Needs Analysis and recommend improvement programs for employees.
•Upgrading employees’ skill by identifying training need for those who need training. Customize
training materials for in-house training program and ensure proper usage of HRD fund.
•Develop yearly training budget and programs for emloyees in order to build a lifelong
continuous learning culture in the company.
•To ensure training effectiveness is in place to meet the business objectives.
•Provide feedback, coaching and mentoring to staff on performance.
4Industrial Relations
•Advise and conduct domestic inquiries on issue relating to disciplinary, misconducts, dismissal
cases.
•Design and implement the necessary grievance and sexual harassment policy.
•Implementation and reinforcement of the company’s Code of Ethic and ensuring employees’
discipline are well maintained.
5.Employee welfare
•To create a harmony working environment amongst the employees by recommending the
necessary initiatives.
•To organize a monthly engagement session with workers and staff on monthly basis.
•Responsible for employees’ welfare, benefits and recreation and implement for a change if the
need arises.
•Organizing an annual company event for the group in Malaysia.
6.Foreign worker management
•Application of foreign workers, renewal of passport, permit and monitor the FW insurance and
fomema.
8.To representative company to negotiate with employees’ union.

Sep 2006 – Aug 2010
(4 years)
Human Resource Executive

Industry Manufacturing / Production
Specialization Human Resources
Role General HR
Position Level Senior Executive

My job involves monitor and ensure the efficiency of the payroll process, analysis of new salary
scheme for local and foreigner worker.new joined and employee resignation report, liaise with
EPF Department & bank officer, correspond with labour office & SOCSO office, performance
appraisal,editing time attandance, manage recruitment and selection, training and
development, familiar with managing foreign workers requirements including permit application,
renewal of passport, workman compensation,fomema, MLVk Cert. As ISO 9001:2000’s
Document controler, benefit and compensation.

Dec 2005 – Aug 2006
(9 months)
HR Exeuctive

Industry Manufacturing / Production
Specialization Human Resources
Role Compensation & Benefits
Position Level Fresh / Entry Level

My job involves monitor and ensure the efficiency of the payroll process, new joined and
employee resignation report, liaise with EPF Department & bank officer, correspond with labour
office & SOCSO office, performance appraisal and petty cash administration,
reimbursement,editing time attandance,updating shift.

Mar 2005 – May 2005
(3 months)
Intership

Industry Education
Specialization Marketing/Business Development
Role Others
Position Level Fresh / Entry Level
working in Marketing Dept as trainee.
attending the walk in customer- student
distribution of flyers.
failing and administration work.
participate in road show.

WORKING EXPERIENCES

Planner Executive
• Mar 2018 – Current

Prepare plan details for the whole production Operation based on Sale Forecast and Customers’ need. Pull and consolidate short term demand request and changes. Incharge for all return merchandise authorization (RMA) part from customer. Responsible to ensure smooth operations throughout the production and distribution life of a given product, included monitoring production rates and raw material, and checking inventories. Organizing all paperwork, such as aligment demand in SAP system, prepare for delivery schedule. Follow up material shortage and shipment commitment. Planning and prioritizing operations to ensure maximum performance and minimum delay. Always be prepared with unexpected conditions for instance no materials supply, demand change, lack numbers of man-powers, delayed schedule etc, consequently find the other alternative and the best solution to handle them all to ensure smooth operations, and address issues when they arise aiming for minimum disruption. Prepared all documented reports to be presented to superiors to ensure he/ she up to date with the current company conditions.

Planner Executive
• May 2016 – Dec 2017

Responsible to ensure smooth operations throughout the production and distribution life of a given product. Accordingly, also include monitoring production rates and raw material,and checking inventories. Organizing all paperwork, such as work order, delivery schedule Material shortage report, shipment commitment. Planning and prioritizing operations to ensure maximum performance and minimum delay. Always be prepared with unexpected conditions for instance no materials supply, lack numbers of man-powers, delayed schedule etc, consequently find the other alternative and the best solution to handle them all to ensure smooth operations, and address issues when they arise aiming for minimum disruption.

Planner Executive
Disember 2014 – April 2016

Communicate with customer and prepare plan details for the whole production Operation based on Sale Forecast and Customers’ need. Organizing all paperwork, such as purchase order, delivery schedule review order. Always be prepared with unexpected conditions for instance no materials supply, lack numbers of man-powers, delayed schedule etc, consequently find the other alternative and the best solution to handle them all to ensure smooth operations, and also control inventory output. Get ready all documented reports to be presented to superiors to ensure he/ she up to date with the current company conditions.

Planner Executive
• November 2013 – December 2014

Preparing plan details for the whole production Operation based on Sale Forecast and Customers’ need. Always be prepared with unexpected conditions for instance no materials supply, lack numbers of man-powers, delayed schedule etc, consequently find the other alternative and the best solution to handle them all. Get ready all documented reports to be presented to superiors to ensure he/ she up to date with the current company conditions.

Marketing Executive
• 2½ years experience, March 2011- Oct 2013

Job scopes surrounded with prepare and Monitoring project reports to ensure the company business always on the right track (Weekly Project report, Monthly Report, Performance Report, and 3 Million Sales Report).
Always proposing some new ideas and better strategies in many aspects to existing or new potential customers for company’s business continuity and expandable.

CAREER HISTORY SUMMARY

Position: Business Development Manager
Service Tenure: November 2019 – May 2020
Work Scope:
1. Partner ing with the hotels owner to join the 2nd largest hotel
chain in the wor ld.
2. Acqui re knowledge to Strategize things and help to enhance
the business operations in the market.
3. Prioritized where the critical responsibilities rely on
identi fying fundamental properties that can be acqui red to do
business with OYO.
4. Meet and negotiates the r ight property owner in the marker
and represent Oyo vision of providing comfortable and af fordable
stays for the hotel guests.
5. Research and generate, travel within the region to visit hotels
that can partner with OYO and help them to boost thei r hotel
revenues by OYO marketing.

Position: Business Development Manager
Service Tenure: April 2018 – February
Work Scope:
1.Strategize marketing plan for the company services and
capabilities through out Johore and other regions.
2. Research and initiate contacts to involves for any potential
project to bid across Malaysia.
3. Reporting to General Manager for potential projects to bid and
plan for strategies on the pr icing and work scope
4. Expand SPCO’s brand and services of fers throughout Johore,
Kuala Lumpur and east coast to companies mainly involves Heavy
Engineer ing, Mar ine, Ports, ship owners and Power Plant
Industr ies.
5.Negotiates budget pricing and costing with clients and
contractors to secure projects with clients.

Position: Business Development Manager
Service Tenure: February 2018 – April 2018
Work Scope:
1.Research for all potential Rigs, FPSO, FSO and other vessels for
Lay-up services.
2.Communicate with owners and ship agent on the services
provided as it is a newly approved lay-up location in east of
Johore Water .
3. Manage to secured a FPSO for layup for a year .
4. Work with local ports authorities in handling the tar i f f and
port charges, and update the asset owner accordingly.

Position: Business Development Executive
Service Tenure: July 2013 – Sept 2017 ( 5Years 2 Months)
Work Scope:
1.Review work requirements (technical speci f ication) f rom
clients pr ior to preparation of proposal (technical package) .
2.Prepare budget for each project and explore possibilities for
cost improvement and develop proposal or quotations for
clients
3.Conduct ship inspection for assessment on the ship condition.
4.Negotiated and managed contractual terms and conditions
and teaming agreements with the clients.
5.Explore possibilities for Cost Improvement for every new
project.
6.Negotiate with suppliers and contractors to advise on the cost
dur ing bidding process.
7.Communicate with project, production and mar itime team for
any vessel ar r ival for space working per iod and cr itical work
involves.
8. Consolidate data monitoring for potential upcoming projects
and initiates plan proposals for the clients.
9. Work closely with internal operations, productions, mar itime
and costing team as well mar ine author ities and local ports, to
ensure the projects run smoothly
10. Develop of fers packages that tailored for clients based on
the requi rements, budget and situation to secure future
projects and potentials business for a long term basis.

PROFESSIONAL EXPERIENCE
In between employment since 2018 till to date, continuous self‐improvement of manual and standard
operation procedure (with proforma document and templates, checklist, etc.) for subcontract formation,
subcontract management , main contract management, and claims management.

1. Contract Manager. | Oct 2019 – Dec 2019 (1.5‐months)

2. Head of Department, Contract and Subcontract Management. | Nov 2016 – Jun 2018

3. Contract Manager | Nov 2013 – Oct 2016

4. Contract Manager | Nov‐12 ‐ Nov‐13.

5. Contract Manager | Nov 2009 – Oct 2012

6. Lead Contracts Engineer | Jan‐09 ‐ Nov 09.

7. Senior Quantity Surveyor | Aug2004 – Dec 2007

8. Senior Quantity Surveyor. | Jul‐03 ‐ Aug‐04.

9. Contract Administrator/Claims Manager | May‐02 ‐ Jul‐03.

10. Site Buyer/Quantity Surveyor | Nov 2000 – Feb 2002

11. Estimator/Project Control Engineer | Jul‐99 ‐ May‐00.

12. Subcontract Administrator/Engineer | May‐98 ‐ Jan‐99.

13. M&E Contracts Manager | May‐97 ‐ Feb‐98.

14. Senior Quantity Surveyor | Dec‐96 ‐ Apr‐97.

15. Quantity Surveyor | Aug‐96 ‐ Nov‐96.

16. Quantity Surveyor | Jan 1992 – Jan 1996

17. Trainee Site Supervisor | Jan‐89 ‐ Jan‐90.

Experience

Apr 2016 – Present
(5 years 9 months) Senior Logistic, fleet safety management and distribution executive

1.To ensure & monitor availability of fleets in order to strive on time delivery
1.capacity and fleets effective for customer
2.Arrangement for collection daily and weekly
3.Close with transportation in order to fulfill demand from customer
4.Ensure all order deliver within stipulate time and in good condition

2.Strive for safety issue
1.Monitor and investigate GPS / speeding for all drivers
2.Lead training, journey management plan and awareness for drivers
3.Lead for all report in accident for transporter
4.Counseling and motivate to all drivers,ensure follow rules and
regulation
5.Lead all PDC/TOOL BOX / PINM and walkabout concern
6.Lead Journey Management Plan concern and implement to all transporter and drivers
7.Lead HSE meeting , campaign and Safety Day with transporter

3.To investigate all customer complaint and resolve within stipulate time
1.To entertain customer complaints,evaluate type of complaint and
report and site visit as well.

4.To filter redirection cases and followed management procedures

5.To execute project inline with management direction

6.Report for daily and monthly
1.POD SMS
2.Deliver / Undelivered report
3.Delivery performance
4.Fleet strength
5.AOP against actual total delivery

7.Monitor warehouse movement

8.To practice 5S in warehouse and logistic area

Apr 2014 – Apr 2016
(2 years) Executive

1.To monitor OTD (KPI) daily ,meet requirement
2.To perform invoice and prepare shipping document
3.Close with planner & customer service to arrange deliver parts to our customers
4.Booking transportation / Deal with forwarder to pick up parts (by road, by sea, by air freight)
5.Booking vessel and arrange with forwarding for sailing / shipping
6.Follow up shipping document (AWB / BL / K1 / K2 / LC )
7.Follow up GST document
8.Follow up customer drop shipment and POD
9.Together with logistic to arrange month end closing
10.Close with planner & production for inventory update / adjustment
11.To update shiping document (COO / COC / MATERIAL CERTIFICATE )
12.Deal with custom for submit export document

Oct 2001 – Apr 2014
(12 years 6 months) SENIOR OFFICER

1.Planning for production capacity
2.Monitor all raw material and finished goods are complete to supply to our customer
3.To ensure all suppliers are on schedule reagrding sent parts
4.Deal with customer(Proton,Modenas,Mtb,Honda and Perodua)regarding logistics issues
5.Deal with MITI,KASTAM,MIDA,and goverment which are related to manufacturing process
6.To monitor all transportation (service,gps,condition lorry & puspakom)
7.To ensure daily requirement of customers are meet and deliver parts to customer
8.Purchase parts from local suppliers
9.Attend to customer needs who has problem with our parts(leaking,dented,crash,stack,and few quality issues)
10.Monitoring warehouse activities and to settle logistic issue
11.To ensure warehouse is good condition (F5,FIFO,arrangment parts,documentations,paper transfer & cleanliness.

Jan 1996 – Jan 2001
(5 years) supervisor

1.Record daily sales
2.Lias with suppliers on stock replenishment
3.Delegate workloads among staffs
4.Ensure enough manpower at the department
5.Handle stock replenishment and return to suppliers
6.Prepare discount report
7.Provide training for new staff(buddy system)
8.Conduct monthly and yearly stock take
9.Ensure proper customer service standard at the department
10.Provide Bonuslink service
11.Analyse methods for sales improvement,shrinkage and cost cutting
12.Lias with Buyer (HQ) and suppliers regarding supplies or promotion

EXPERIENCES

01 Nov’21 ~ Now Purchaser

– Responsible to prepare and process purchase orders and all related documents according to the order request.
– To perform day to day procurement activities including purchasing and delivery follow up.
– Liaise with suppliers on all quotation.
– On-going review inventories availability and orders & material planning.
– Ensures the timely delivery of quality products at the lowest possible price.
– Participates in the selection of suppliers based on a criteria.
– Conducts a comparative analysis on supplier prices
– Reviews and evaluates the performance of the suppliers.
– Process the necessary clearance documents.
– Ensures the proper management of procurement department operations in the absence of the Head of department.
– Ensures the proper processing of assigned customer orders.
– Verify quantification of orders.
– Verify that the required order is within the agreed budget.

18 Feb ’19 ~ Now IT Engineer

‐ R&D for facilities upgrading, continuous improvement and decision making
‐ Communicate with consultant/vendors for required issues.
‐ Manage, supervise, train, task planning and delegation.
‐ Maintain, troubleshoot and improve servers operations.
‐ Server’s related problem troubleshooting and routines checking.
‐ Maintain IT equipment
‐ Support for IT facilities troubleshooting and acting as 1st level for user’s support.

01 Apr ’14 ~ 15 Feb ‘19 IT Officer RIKEVITA (M) SDN BHD [PROMOTED]

‐ R&D for facilities upgrading, continuous improvement and decision advising.
‐ Communicate with consultant/vendors for required issues.
‐ Manage, supervise, train, task planning and delegation.
‐ Maintain, troubleshoot and improve servers operations.
‐ Server’s related problem troubleshooting and routines checking.
‐ Maintain HQ’s IT equipment (Video Conference and VoIP).
‐ Support for IT facilities troubleshooting and acting as 1st level for user’s support
– VLAN Implementation – manageable network environment

05 Sep ‘11 ~ 31 Mar ‘14 System Analyst

Hardware support

– 1st level support user regarding hardware problem
– On call when need
– Guide user on simple task before call for hardware support
– Building and installing network cable for replacement of spoilt/faulty cable
– Installing/configuring new PC
– Repairing/upgrading PC hardware and software
– Troubleshooting printers/scanners/copiers
– Maintaining inventory of equipment and supplies(network cable, adapters)
– Troubleshooting email problem ( user place and exchange server using Exchange Management Console)
– Troubleshooting CCTV camera problem ( On site or DVR server)

System support

– Create PO on purchase new computer, switch and safety stock supplies (mouse, keyboard)
– 1st level troubleshoot ERP system error to support user
– Develop new report using Crystal Report XI
–
Routine activity

– Check backup server for Backup Monitoring activity
– Check antivirus server for Antivirus Monitoring activity
– Hardware dispose arrangement

16 Jul ‘07 ~ 26 Aug ’11 IT Assistant

– Diagnosing hardware and software problems
– On call when need
– Training staff
– Installing/configuring new PC or telephone
– Repairing/upgrading PC hardware and software
– Troubleshooting printers/scanners/copiers
– Maintaining inventory of equipment and supplies(network cable, adapters)
– Building and installing cable(network)
– Research, learning and evaluating new software or hardware
– Documenting system

07 Jul ’06 ~ 13 Jul ’07 IT Receiving Clerk

– Print Daily Sales Report
– Key in disposal item and inter department item
– Make new purchase order and Key in Delivery order and Purchase order

Feb 2018 – Present
(3 years 7 months) Manager Operations

I have hands on experience of 26years in Operations, Commercial and Management. I have worked for GLC companies local and abroad I have hands on experience of 26years in Operations, Commercial and Management. I have worked for GLC companies local and abroad hence I have the the skills, knowledge and expertise would best fit to your requirement.

Working Experience

(May 2014 – now)-Program Planner
1. Ensures adequate inventory of materials and products for ad-hoc
2. Develop production and inventory management plans to support projects.
3. Ensure raw material inflows are coordinated with productions requirements.
4. Enters releases and monitors production orders, including follow-up and timely date requirement to
support the production.
5. Monitors order backlog and recommended capacity-planning process to ensure appropriate resources
and materials are available to meet customers’ requirements
6. Makes necessary modifications to schedules as approved. Communicate to the appropriate
department when revisions made to the schedule.
7. Plans and prepares production schedules -Prepare MPS (Master Planning Schedule) to establish
sequence and lead time of each operation to meet shipping dates according to sales forecasts or
customer orders.
8. Keep track of material availability by liaising with buyers to meet the production schedule.
9. Prepare kitting list by issuing WO for materials issuance.
10. Monitor production running process, model and output
11. Expedites operations that delay schedules and alters schedules to meet unforeseen conditions.
12. Co-ordinate and liaise with Materials Controller, Purchaser and Production Staff
13. Liaising with Production and sub-contractors for production schedule vs sales commitments.
14. Weekly review on Aging reports problem solving.
15. Backup for Sales Order to create SO’s in the system and liaise with Customer regarding new orders.
16. Liaise with Customers regarding Projects and Delivery Schedules
17. Discussion/meeting with staff regarding progress and problems
18. Review and presentation to Senior Management.

(August 2012 – May 2014)-Planning Officer
1. Create Sales order
2. Run master production scheduling
3. Run material requirement
4. Plan the production line in terms of manpower, capacity, take time, priority and parts
5. Track all material / parts movement from sub con, supplier and interplant, delivery performance
6. Monitor inventory of all sub-con and supplier
7. Make sure inventory tally with system
8. Auditing sub-con
9. Discussion with shipping side about ETD,ETA of part ship out

(June 2011 – August 2012)-Assistant Planner
1. Plan the production line (deburring side) in terms of manpower and parts
2. Monitor the progress of the parts
3. Generate daily report related to material flow
4. Track all material / parts movement to sub con
5. Follow up closely to the daily sub-con delivery performance
6. Monitor inventory of all sub-con and ensure inventory tally with system and assuring all the
customer’s requirements committed

(December 2009 – May 2010)-Sales Assistant
1. Meeting Sales Targets, Stocking, Cleaning Sales Area
2. Assisting with Product Selection
3. Processing Payment of Various Kinds
4. Offering Advice to Customers
5. Dealing with Customer Complaint
6. Utilizing Product Knowledge
7. Monitoring and Updating Sales Display Area

Trainee
1. Analyze Recognize and Repair the Damage of Light Vehicle or Heavy Machinery
2. Analyze the Tender, Management and Contract (Ukur Bahan)
3. Study the System used in JKR for Turnover and Supply

Experience
28 years of total experience

Jun 2015 – Present
(6 years)
Purchasing Senior Executive

Industry Port
Specialization Purchasing/Inventory/Material & Warehouse
Management
Role Purchasing
Position Level Senior Executive
– Produce forward plans by collating and analyzing items and amount to be
spent, identifying cost savings opportunities and establishing cost savings
target.
– To source from local and/or overseas suppliers for high quality products or
services, best pricing, best delivery and payment terms in order to meet the cost
reduction KPI using effective negotiating strategies.
– Communicate information to all stakeholders using the appropriate
communication method. To get along well with people and to be able to interact
with others while communicating effectively and clearly but maintain integrity.
– To provide ETA/ETD dates to stakeholders and updates the latest information
to them.
– To work or coordinate with other departments and supplies for any special
project or urgent job as instructed by management.
– Daily monitoring PR/PO status and produce reports for management review
(Purchasing Unit)
– To assist staff for any issue highlighted by them and report to the management
if needed.
– Basic skills in Excel, Power Point and ERP Oracel system

Apr 2009 – May
2015
(6 years 2 months)
SECRETARY

Industry Port
Specialization Finance – Corporate Finance/Investment/Merchant
Banking
Role Others
Position Level Junior Executive
-Responsible for all secretarial, coordination and administrative functions in the
General Manager’s office such as meeting arrangement , taking Minutes and
department filling.
– Schedule General Manager’s appointments and meetings.
– Handle queries directed to the General Manager’s office
– To manage on department’s petty cash.
– Monitoring and follow up with HRD on the department’s training and leave.
– To ensure the department’s monthly attendance and overtime as per HRD
requirements.
– Monitoring department’s fixed asset.
– Document controller for department.
Additional task:
– As a buyer/purchaser (Assist Purchasing Unit)

Dec 2003 – Mar
2009
(5 years 4 months)
CUSTOMER SERVICE PROFESSIONAL

Specialization Customer Service
Role Customer Service – General
Position Level Non-Executive
– To provide high quality professional services to potential and current
customers.
– To attend enquiries, requests and complaints by giving clear, consistent,
accurate information and prompt action.

Oct 1994 – Feb 2002
(7 years 5 months)
CUSTOMER SERVICE EXECUTIVE

Industry Telecommunication
Specialization Customer Service
Role Customer Service – General
Position Level Junior Executive
-To attend request/complaint through phone or walk-in customer.
-To ensure front counter operate smoothly.
-To do monthly branch meeting.
-To prepare monthly branch report.
-To supervise and assist staffs if any.
-To train/update staffs on new products.
-To do cash balancing at the end of the day.
– Experienced in handling the Pelangi Service Centre during maternity leave of
the head Of Sevice Centre.

Aug 1994 – Sep1994
(2 months)
Clerk

Industry Banking / Financial Services
Specialization Clerical/Administrative Support
Role Clerk
Position Level Fresh / Entry Level
– In charge on housing loan agreements.
– To manage agreements’ filing
– Liaise with lawyers in regards to loan agreements.

PROCUREMENT/PURCHASING EXECUTIVE | SEPT’14 – PRESENT

RESPONSIBILITIES:
 Responsible for sourcing part proposal including activity of Request for
Quotation (RFQ), Cost Analysis, Global best sourcing strategies, Issuance of
Project Awards & Supplier Feasibility Study.
 Responsible for Cost Negotiation & Annual Cost Reduction with various supplier
through meeting discussion and cost assurance visit (CAV)
 Coordinate and represent HMSB for cost involved activity between Supplier
and Internal Department of HMSB.
ACHIEVEMENT & EXPERIENCE GAINED:
 Established Technical Assistance & Technical Collaboration Project (TA TC)
to build business relationship between Malaysia & Japan Suppliers.
Represented HMSB during Meeting at Japan.
 New Parts Localization Project to increase Local Content.
 Cost Reduction Project through collaboration with Local Suppliers for
improvement of logistic cost, process efficiency and material usage reduction.

PRACTICAL TRAINEE | AUG’13 – JAN’14

 Prepare, examine, and analyze accounting records & full set of financial
statements & other financial report.
 Conduct Audit for Stock Take & prepare report within the timeline stipulated.

Working Experience

Period : April 2019 – Current
Position : Senior Executive Procurement
Responsibilities
• As a pioneer team for GKN Aerospace Malaysia to set up plant MRO business (Asia Pacific) for CFM 5B & 7B
Fan Blades, Platform, 24K & 30K GTV Gearturbo Fan
• Responsible on Direct Material & Indirect Material
• Sourcing local & oversea supplier to meet the aviation standard supplies AS9110 in terms quality, after sales
service, warranty claim & stock availability
• Maintain, monitor approve vendor list in Vendor Management and review yearly vendor performance.
• Ensure compliance company guidelines, procurement policies and procedures during negotiations and
contract award process
• Negotiate and amend vendor contracts yearly basis for extensions, renewal & award new vendor contract
• To liaise production and engineering to understand their requirements and close within time frame
• To request for quotation & materials / equipments sample from potential suppliers, OEM manufacturer or
contractor to ensure no delay and all inquiry meets the actual requirements as stated in RFQ/BOM/BOQ
• To submit price comparison for Manager & MD’s approval
• Issue Purchase Order to the approved suppliers, OEM manufacturers or contractors
• To follow up on materials delivered on site according to lead-time
• To check Delivery Order is tally with invoice & PO’s before submit to finance for payment
• Informing production & engineering team on delay parts & consumables to avoid AOG on production
• To ensure all the procurement processes and documents comply with company’s practices and guidelines with
global procedures
• To give coaching and training to other departments & new joiner all time and give training for issues under
procurement department processes
• To give helps and supports and guidance to teams on solving problem encountered between supplier
• Coordinate with warehouse to monitor stock level on high volume usage
• Liaise with forwarder for export & import activities. Custom clearance, duty tax, HS Code
• Prepare management reports such as vendor performance, past due order, order/lines processed, discount
saving
• To perform all other ad-hoc duties assigned

Period : April 2017 – March 2019
Position : MRO Buyer
Reason For Leaving : Career Opportunity
Responsibilities
• Ensure compliance of Standard Operating Procedure & Policy (SOPP).
• Coordinate the procurement of multiple complex commodities as MRO, service and goods and office
supplies
• Participate as an integral part in project teams (green field) to optimize internal processes and standards for
set up new plant in Malaysia and sourcing for local suppliers and OEM suppliers.
• Prepare, execute and monitor biddings, bid appraisals and supplier contracts.
• Clarify and record requirement as regards amounts and technical specifications with ordering
departments
• Identify potential for synergies between the different purchasing departments of the regional
purchasing departments of the regional locations and coordination of bundling or purchasing
volumes
• Develop and conduct cost optimizing measures and activities
• Monitor the suppliers capability and capacity to deliver appropriately and revise supplier appraisals
accordingly if required
• Appraise potential supplier and extend supplier portfolio with adequate new suppliers with payment terms
agreed
• Identify areas of supply chain improvement and cost reduction for assigned field ofresponsibility
• Outsource suppliers regarding materials i.e. production tools, logistic equipment
WORKING EXPERIENCE
• Responsible controlled movement documentation on PR, Quotation, PO & DO. Monitor delivery issue and
payment method.
• Liaise and coordinate with forwarders/transporters on the logistic/shipment of incoming and outgoing
goods in a timely manner.
• Responsible to manage administrative and technical matters and resolve any matter issue rose.
• Work with various departments to make sure production able to run in timely customer requirement.
• Review and prepared for yearly contract on waste management, outbound transportation, cleaning service,
kitchen service
• Responsible monitoring cleaner activities, kitchen and foods, contractor
• Provide assistance in admin functions as required

Period : August 2014 – March 2017
Position : Procurement Executive
Reason For Leaving : Career Opportunity
Responsibilities
• Prepares purchase schedules for timely procurement of materials, raw materials in order to ensure smooth
executive of projects.
• Negotiates for best purchasing package (in term of quality, price, term, deliveries and services with
suppliers.
• Monitors and co-ordinates deliveries of items between suppliers to ensure that all items delivered
to site as schedule agreed.
• Provide quotation to secure lower possible price for the purpose oftender
• Responsible for the preparation and process purchase order and documents in accordance with
approved PFR (Payment Requisition Form) and quotation.
• Assists in managing and following up overseas orders.
• Ensure purchase order issued to supplier based on lead-time.
• Assists in the sourcing locally and overseas for goods that are suitable for the company.
• Interfacing with supplier, comparing the rates, releasing PO teams and conditions, handling material
verification and further inspecting the goods.
• Review the performance of suppliers and to provide recommendations to superior
• Identifies and develops quality vendor and supplier base for cost effective procurement of materials,
routine and project basis.
• To make sure all project materials are supplied with proper certificate as per projectrequirements.
• Closing OSVIS/OVID/MLC/Maintenance Day under KPI evaluation by chatterer.
• Ship visit in Kemaman
• Weekly/Monthly report expenses and status of items

Period : October 2010 – July 2014
Position : Buyer
Reason For Leaving : Career Development
Responsibilities
• Responsible on buyer jobs sending out RFQ for MRO competitive bidding. Handling MRO purchased request
by production and office equipment.
• Evaluate of quotations for approval. Prepare of purchase orders and price agreements.
• Selections of reliable supplier based on their experience and track records especially on approvedvendors.
• To plan and work with production personnel to review materials’ requirements and delivery lead time to
fulfill customers’ urgent needs.
• Responsible to assist on all contract and procurement functions for the company.
• Assist in the logistic and procurement aspect of overseas purchases.
• Meet target on demand/purchased order from production to make sure all demand can meet
dateline by customer.
• Assisting with cycle counts, reviewing reports for stock outs, and expediting open orders.
Monitoring price increases and communicating changes as necessary.
• Handle daily purchased up to USD500,000.00 for aircraft spare parts.
• To coordinate with forwarding agents to resolve any shipment related problems. Liaise with logistic
department to ensure on time shipment and no shortage of raw materials.
• Documentation for Delivery Order and do receiving order liaise with finance for Performa Invoice from
vendor and make sure all payment done punctually.
• Implemented and compliance of EN9110 and follow rules and regulation by Roll-Royce quality
objective for MRO company.
• Planning the purchase of spare parts for production and office equipment promptly and necessaryfor
company run smoothly.
• Monitor levels of chemical (POL) and MOX that are needed by the production. Preparing monthly report for
management meeting.
• Monitor charges forwarding to make sure not exceed budget of freight charges.
• Responsible to renewal tax exemption and custom duty for the company to make sure company can run
well without any problem to clear shipment.
• Preparing LOI to submit to Embassy and get approval from vendors.
• Responsible for employee uniforms every year and keep in a state of uniform standards.
• To maintain complete updated purchasing records (shipment tracking) / data & pricing in thesystem.
• Outsource new suppliers for equipment/stationery in order to obtain competitive prices among vendors.
• Monitor my jobs delegated effectively & maintain high ethical business relationship with suppliers

Period : December 2007 – October 2010
Position : Economic Affair Assistant
Reason For Leaving : Moving to private sector
Responsibilities
• Assist all application from industrial company for applying duty exemption to import or export
products.
• Used MIIS system to generate all information about company and products is need for duty exemption and
responsibility for documentation and division stationery.
• Preparing and handling document and implement for ISO 9001.
• Assist in seminar Wood & Paper Industry twice a year for invest Malaysia.
• Entertain/process customer inquiry regarding their application. i.e customs procedures, bank guarantee,
tariff code, machinery, raw materials, manufacturing license, post licensing, expatriate post, pioneerstatus.

Period : January 2007 – November 2007
Position : Procurement Assistant
Reason For Leaving : Base on Contract Employment
Responsibilities
• Based at Equipment, Electrical & Chemical Department. Generate quotation/PO/ RFQ/SQ by using SAPsystem.
• Dealing with Procurement MJSB Japan Office.
• Preparing a "hand over file" to submit at logistic department to continue post-award process.
• Create Trading Term Advice.
• Assist in Project Barite and Chemical Refinery (management).
• Preparing a report’s after researching for potential suppliers and vendors. i.e China, India, Germany,
Australia for future reference.
• Assist to prepare documentation for staff sent for training, including sourcing and booking the training and
related post training documentation to submit to HR department.
• Assist Executive and Manager in-house procurement and involve Tender Bid Evaluation for prospective
project.

Working Experience

MPS/SIOP Analyst (Supply Chain Department)

Apr 15 – Current
: Conduct demand planning, present key findings and recommended forecasts. Regularly monitor, update and maintain planning parameters in SAP
Support new product development launch and product life cycle management activities.
Prepare demand plans, forecast accuracy and trends to plant management
Lead S&OP meeting all related departments. Act as a global process facilitator to ensure seamless processes, guideline and training for all areas of operational planning. Assist in developing key planning strategies, such as global supply, inventory, obsolescence management and working capital.
Conduct business analysis and recommend changes to reports and processes as necessary to streamline supply chain processes and activity in support of continuous improvement.
Develop metrics/dashboards and other reporting tools to provide visibility for driving decision making
Participate in regional planning sessions and in a variety of cross- functional teams focused on planning and business process improvements.
Lead the Demand Planning process across the organization through effective collaboration across levels and functions.
Create a base forecast from various sources including commercial, customers, marketing, sales and historical data.
Improve forecast accuracy with a robust forecasting process – review sales trend, gather forecast information (including promotional plan) from sales, marketing, trade (customers) and other sources.
Develop demand forecasts (operational forecasts) at multiple levels of aggregation for multiple time horizons as part of demand planning functions.
Close collaboration with Sales/Marketing/Trade Marketing and

Planning (supply) Teams.
Develop and maintain a robust Demand Planning Scorecard with clear accountability, Role, Responsibilities and timelines.
Provide input to the related Team in developing inventory strategies on existing products, new products and phase-out products in order to effectively respond to market development whilst maximising service levels and optimising inventory. Responsible for minutes of S&OP meeting
Coordinate cross-functional research activities to significant variances and refine the forecast model to reflect updated sales and marketing assumptions. Prepare a report with demand and supply numbers for Management Review.

Design Engineer (R&D Department)

June 11 – Apr 15

Feasibility study and conceptualization for the design concept arising from new projects proposal (RFQ) and confirmed projects using CATIA V5
Prepare DFMEA for each project conducted
Perform detail designs and drafting of detail drawings (parts drawings) using CATIA V5 and upon the approval of the project manager, forward the designs to the respective vendors and suppliers for quotations & fabrication.
Provide technical support and communication with purchasing, manufacturing and others.
Verify and validate design for manufacturability, functionality and reliability
Working closely with mould maker (supplier), in order to achieve minimum cost and maximum performance.
Working closely with production team, in order to achieve minimum cost, as well as maximum performance in production line Manage and lead design team, for Rear Combination Lamp of car. Work and assist other work and support groups of the project
throughout the span of the project in achieving the project objectives
and managing customers’ requirements.

CAE Engineer (Virtual Instrumentation Dept)

Sept 09 – May 11

Trainer for Virtual Prototyping 3 day course for local universities lecturers
Selected as a speaker presenting “Virtual Prototyping” concept on Mechatronics Seminar 2010 held by National Instruments and Solidworks
Design the model that can be fabricated using Solidworks and other design Software, working closely with National Instruments (Labview)
Support technically in Solidworks for National Instruments projects
Presenting NI-Softmotion for Solidworks in Universities and Industries
Sourcing and selecting all the materials of mechanical components
Mechanical design, feasibility study, conceptualization, detailed engineering design to functional prototype evaluation.
Initiate design enhancement, cost improvement and ideas.
Technical liaison and support work to customers, suppliers and relevant associates.

Management trainee May 09 – Sept 09

To assist market research for benchmarking and analysis of industry Assist in analysis of current capabilities about business
processes, people, technology, etc
Assist in development and testing of new processes and capabilities
Develop deployment deliverables (communications, training, etc.)
Participate and assist in the post implementation (deployment and support) activities

Experience
Mar 2017 – Present
Warehouse Supervisor

• Planning, monitoring & coordinating daily goods delivery & receiving.
• Manage & organize all warehouse logistic documentations process.
• Manage stock movement & ensure inventory is properly maintained.
• Maintain warehouse equipment effectively.
• Optimize warehouse capacity by proper space planning and organization.
• Attend to daily operations issues.
• To supervise and motivate warehouse staff towards meet operational targets.
• To ensure that required reports are prepared, generated and delivered timely and
consistently.
• Ensure high standard of housekeeping and orderliness accordance to 5S principle
• Ensure all MRP is keyed in on time
• Ensure all materials is available for packing production.
• Ensure all rejected and scrap items is managed accordingly.
• Manage slow moving product in warehouse
• Receiving of all packaging materials
• Manage inventory of FG and packaging materials

Mar 2016 – Mar 2017
KITTING SUPERVISOR

• Ensure that work order kits are prepared in advance to ensure the Production Schedule is met.
• Expedite requests for additional materials from Warehouse ensuring accuracy and completeness of the Work Order Pick List.
• Supervise the day-to-day activities of the Kitting Department and ensure that personnel issue materials correctly based on Work Order Pick List requirements to maintain continuous production flow.
• Ensure compliance to Kitting Department work instructions to maintain correct part inventories and accurate documentation.
• Responsible for evaluating Kitting Department staff and completing annual performance reviews, as well as, taking disciplinary measures as needed. Documents team member performance and attendance on a daily basis.
• Coordinate with Warehouse/ Production department regarding the transfer of inventory from one location to another ensuring accuracy of the location, accuracy of the quantity of materials received, and expediting resolution of shortages.
• Maintain assigned inventories as required.
• Track inventory from multiple locations against the upcoming Production Schedule ensuring parts are ordered in advance from in-house stores/replenishment centers as required to fulfill production needs.
• Maintain and distribute daily shortage report.
• Inform the Kitting Lead, Production Supervisor, Buyer and Planner of any incomplete documentation or missing components associated with pending work orders. Assists in the resolution of discrepancies.
• Investigate and resolves receipt discrepancies in the stockroom and kitted work orders.
• Maintain accurate records of activities/metrics and prepare reports for management.
• Communicate issues to management that could result in process delays, safety issues, or other potential loss to the company or its associates.
• Monitor data input of transactions for accuracy and completeness.
• Ability to continually monitor and recommend improvements to Kitting processes, procedures and layout.
• Performs Safety training for the direct reports in a timely manner. Monitors Kitting area for potential hazards.
• Perform inventory audits and analyze cycle count reports.
• Organize material and arrange flow based on FIFO.
• Research inventory discrepancies in SAP and follow up promptly.
• Research material movements, transactions and history in SAP

Dec 2013 – Oct 2015
Inventory Controller

•To coordinate the company QMS as the designed QMR and ensure that it complies with ISO 9001:2008 as a minimum

•To manage and control company inventory

•To carry out audit and be part of the company internal audit team

•To liaise with Factory Manager on matters relating to purchase

•To promote OSHA within the factory premises

•To manage and maintain the company MRP system

Jul 2012 – Nov 2013
Supervisor

• Manage and lead the inventory control and warehousing team.

• Responsible for inventory planning and management, inventory forecasts and maintaining detailed inventory records.

• Ensure the accuracy and security of goods in the warehouse is maintained at all times.

• Ensure the staff is trained and familiar with the work processes as laid down in the procedures.

• Ensure proper planning and delivery of orders and dispatch correctly according to timeline.

• Manage warehouse storage arrangement efficiently.

• Manages assigned Sales Associates in the operation of retail stores by providing daily scheduling and direction for Team Leads and Sales Associates. Monitors, develops and evaluates performance of assigned employees.

• Organizes and holds regular briefings and meetings for all Sales Associates and Team Leads. Responsible for the accuracy and security of all personnel files, training information and attendance records.

• Develops, recommends and implements policies and procedures for Retail Operations.

• Meets planned revenue and labor goals. Ensures that sales and margin information is reviewed on a regular basis, and acted on, to achieve profitable sales. Participates in budget planning by monitoring budgets, labor costs, and payroll for assigned retail locations.

• Monitors sales and inventory control for assigned location; maintains cash control to ensure accuracy and policy enforcement. Ensures that stock levels are maintained and constantly strives to maximize sales potentials.

• Maintains visual presentation, ensures merchandise maintenance, distribution of merchandise product from backroom, warehouse to sales area. Monitors accuracy for ticketing.

• Performs other related duties as required and directed by Retail Operations Manager and other members of the LEGOLAND Malaysia leadership team.

Mar 2009 – Jul 2012
Operations Executive

Prepare and plan marketing activity for whole year
– prepare A&P budget for whole year
– prepare schedule for Promotion

Maintain inventory for Marketing Dept.

In-charge in purchase for main suppliers

Setup promotion for flyer & in-store
– Liaise with supplier to negotiation the promotion items, pricing, mechanic and trade offer
– prepare and propose promotion mechanic
– prepare list and arrange product for flyer layout
– Manage and prepare list for product block display (health food & toiletries)
– check each items stock from previous promotion to continue next promotion
– prepare summary promotion items for outlets purpose

Prepare list of POS material

Set up promotion in Torex systems
– setting promotion based on brand, percentage, nett price and by class

Apply license during sales promotion period with government agency

Visit outlet during major promotion to check promotion items, block display and promotion theme for report purpose

Nov 2006 – Feb 2009
Purchaser

-Order processing, negotiation, delivery follow-up and inventory.
-Monitor quantity of stock and replenish when necessary.
-Manage suppliers in order to fulfill company standard
requirement in terms of technology, quality, logistic and
cost.
-Facilitate and coordinate documentation or information
between departments.
-To ensure all documents are maintained in good filing
system.

Sep 2005 – Sep 2006
Sales Promoter

-Provide complete sales solutions for every customer.
-Provide timely, accurate and relevant information to customers, i.e. accurate product and pricing information based on customer needs.
-To sell and promote products & services.

WORK EXPERIENCE

Date inclusive: August 2012 to 25th June 2020
Position: Operation Manager – Casino
(7+ years in the position of Casino Operation Manager &
conducting task of Assistant Casino Manager when Required)
While running the operation, Guide the on-board Sales and
Marketing Team to further excel.

Date inclusive: June 2010 to June 2012
Position: Pit Manager

Date inclusive: November 2003 to June 2010
Position: Croupier to Pit Supervisor

WORK EXPERIENCE

Assistant Manager
May 2021 to Present
Responsibility and Accountability
• Attending to site visit and briefing at customer office and premises
• To prepare quotation and tender request
• Monitor logistics operation
• To coordinate and monitor present and incoming shipment
• Prepare presentation and company profile
• Planning and coordinating administrative procedures and system in the office
• Involve in Sales and Marketing activities

Assistant Manager
Oct 2016 to March 2021
Responsibility and Accountability
• Attending to site visit and briefing at customer office and premises
• To prepare quotation and tender request
• Logistics operation planning
• To coordinate and monitor present and incoming shipment
• To assist on Quality Management System (QMS)
• Prepare presentation and company profile
• Planning and coordinating administrative procedures and system in the office
• Involve in Sales and Marketing activities
• Monitoring of Standard Operating Procedure (SOP) and ISO 9001:2015 procedure
• Managing and supporting the business service projects for continuous performance and
improvement
• Held workgroup meeting with vendor and clients monthly to discuss and make sure the
projects are running within the timeframe
• Oversee and ensure that the administrative functions of the company are effectively carried
out

Senior Executive
Oct 2013 to May 2016
Responsibility and Accountability
• To advise clients on methods of shipment, payment methods, invoicing and shipping
documents needed
• Maintaining communication and control through all phases of the journey, including the
production of management reports and statistical and unit cost analysis
• Arranging appropriate packing, weight, nature of goods and cost, and the delivery and
warehousing of goods at their final destination
• Negotiates the transport of goods with vendors and freight companies
• Liaise with Customs Department of Malaysia, MITI, SIRIM and CIDB
• Arrange meeting with clients and vendors
• Prepare presentation and company profile
• Track and manage shipment progress, report status to clients in a timely manner

Business Development Executive
Feb 2011 to Sept 2013
Responsibility and Accountability
• Develop a good relationship with client and synergize other opportunity in supply chain
• Creating a system that will benefit both parties and analyze the customer needs
• Submitting reports to Management every month and to update the company performances
for each division in the company
• Handled programs for departments’ work projections and additional budget plans of the
contractual commitments
• Accountable for utilization of system tools of organization for inconsistency reporting and
the cost accounting
• Produced outstanding logistic supports, consistency, continuation, material administration,
cautious and several other responsibilities based on the logistic programs

Customer Care Operations Supervisor
Jan 2009 to Jan 2011
Responsibility and Accountability
• Monitoring daily operation on the ground
• Receiving complaint from customer, media, local council and find the best solution to the
problem
• reparing report for the management to review every month
• resentation for visitors who visit our head quarters
• Prompt reply to customer inquiries either via email or phone
• Established a good rapport with any customers

Credit Control Officer
May 2006 to Oct 2008
Responsibility and Accountability
• To monitor existing customer payment for their credit card through AS400 system
• To remind and collect payment from customer and to assist the team leader in monthly
report
• Respond immediately to issues that may crop during the collection process

WORK EXPERIENCE

Cocktail Hostess September 2003 – January 2014

• Interacting with customers by taking their orders, making recommendations,
providing them with accurate bills, serving them food and drinks, processing
payments, and supplying them with whatever they need in a timely manner.
• Handling multiple tables and tasks in an efficient manner. • Cleaning and clearing
tables.
• Assisting with opening and closing duties, such as preparing ingredients and
restocking items, such as straws, napkins, etc. • Learning about food and beverages,
such as wine, beer, and cocktails.
• Taking inventory of supplies and ingredients. • Checking identification to ensure
customers are the proper age to purchase alcoholic beverages.

Customer Service
January 2014 – January 2017
• Manage the relationship between the company and the company’s corporate
accounts: getting and keeping contacts, following up the files, keeping a sales and
operations back-up at office.
Taking client’s requirements by email or phone in order to organize sales
appointments
• Ensuring with the clients and the operations department that the administrative
file is duly filled and complete
• Assist client for visa application (work permit) • Promptly follow up status of client
movement
• Following up on feedback from the client
• Provide regular updates on shipment status
• Organizing an event for company, such as staff birthday, and company trip and
annual dinner.

SALES CONSULTANT
January 2014 – December 2020
• Making cold call to companies to promote services provided by company.
• Schedule Meeting to do presentation on company services
• Provide the customers needs and seek out the perfect solution
• Built customer confidence by actively listening to their concerns and giving
appropriate feedback
• Guide potential and existing customers to determine and fulfill their purchase
needs
• Maintain customer interaction database
• Monitor sales targets and motivate sales teams to achieve the company goals
• Innovate new sales tools and marketing techniques to increase the sales for
company

KEY ACCOUNT MANAGER
December 2020 – present.
• Consistently meet or exceed assigned revenue growth targets
• Manage an allocated portfolio, ensuring the customer receives a high level of
service and grows as a valued customer
• Responsible for managing a balanced pipeline and achieving targets with execution
of high levels of activities/tasks across all business lines
• Identifies and builds relationships with key decisions makers within the allocated
accounts
• Works closely with internal resources and external partners to ensure Customer
Satisfaction.
• Maintain consistent, timely and high quality management reporting meeting
requirements of the business (Internal and External)
• KPI’s and quotas as outlined in sales plan
 Activity reports
 Pipeline targets
 Quality of Networks
 Customer Satisfaction Survey
 Monthly Reports, Business Reviews, Additional Internal Reports required by
Management, Salesforce.com input • Annual Revenue Budget as per KPI

WORKING EXPERIENCE

Department : Engineering
Position : ERP Engineer
Date : July 2009 – March 2010
Job description: 1. To be primarily responsible for the special project – implement
of the new erp system.
2. To work with respective product engineer in change of the
implementation of ERP project
3. To assist in generating Bill of Material (BOM), item master,
purchased part specification (PPS) for various product lines.
4. To establish document related to the ERP implementation.
5. To support and assist manufacturing engineer (ME) on
manufacturing routing and process for the ERP project.
6. Any other duties assigned by the reporting product manager or senior
engineer.

Department : Laboratory
Position : Lab Officer
Date : November 2010 – May 2011
Job description: 1. Responsible to provide technical data and support production,
troubleshooting process related problem
2. Responsible to ensure the execution checklist and daily QC report of
the particular section to be implemented as required.
3. Carry out R&D project as required and organize R&D project.
4. Responsible to highlight and report any potential QC problem in terms
of product and manpower.
5. To carry out statistical analysis on chemical testing.
6. Any other duties assigned from time to time by the Head of
Department.

Department : Engineering
Position : Design/Project Engineer
Date : May 2011 – Current
Job description: 1. Leading, monitoring and controlling project with support and cooperation from team member
2. Monitoring quality of works in terms of material used, manpower and
fabrication.
3. To lead a group of production personnel to achieve daily output
4. Ensuring the project datelines are met and delays are avoided
5. To follow up and solve all non-conformance items in production and to
ensure that all parts produced are expected quality level.
6. Responsible for overall management of assigned shift including all
aspects of current operation to ensure acceptable safety, housekeeping,
quality and productivity.
7. Direct, control and motivate production personnel in all aspect affecting
their work performance.
8. To support engineering team.
9. Site work coordination where required to expedite subcontractors.
10. To maintain 5S housekeeping at all times in order to work in a safe
conductive working environment.
11. Interview a Welder/Fitter/General worker/Floor shop only.
12. To coordinate with other supporting department such as Store,
Engineering, and Procurement for the available of material for smooth
flow of production.
13. To capture variation order and changes.
14. Weekly reporting.
15. Project opening and close-up.
16. Manpower reporting.
17. Ensure resourceful usage of manpower, equipment and material.
18. Any other duties and responsibilities related to project.

Department : Project
Position : Project Engineer
Date : August 2013 – September 2014
Job description: 1. Review project specifications and establish the work plan/method for
execution.
2. Assist Project Manager in monitoring and progress tracking of jobs
during execution.
3. Detail the engineering requirement in order to meet the project
schedule.
4. Prepare material take-off, raise material/purchase requisition,
monitor/coordinate all incoming material and check against project needs
and requirement.
5. Analyze the work load/manpower loading with Project Manager to meet
the schedule.
6. Review all critical paths of each project and coordination the project
accordingly.
7. Provide daily/weekly/monthly progress report of each project.
8. Attend Project Department/project meeting and provide inputs/prepare
minute of meeting for action plan.
9. Review and make recommendations to production/marked-up drawings
for As-Built.
10. Guide Project Supervisors on project execution activities.
11. Review inspection of testing plan for each project.
12. Jointly work with Production/site to establish improvement strategies
and review progress report submitted by workshop/site
13. Assist/advise technical/production/quality control department on
changes of on-going project.
14. Assist production/project supervisor on safety and executions
procedures.

Department : Mechanical
Position : Project Engineer
Date : October 2014 – Jun 2015
Job description: 1. Review project specifications and establish the work plan/method for
execution.
2. Detail the engineering requirement in order to meet the project
schedule.
3. Leading, monitoring and controlling project with support and cooperation from team member
4. Site work coordination where required to expedite subcontractors.
5. Guide Project Supervisors on project execution activities.
6. Any other duties and responsibilities related to project.

Department : Mechanical & Construction
Position : Job Leader/Maintenance Planner
Date : July 2015 – February 2019
Job description: 1. Review project specifications and establish the work plan/method for
execution.
2. Detail the engineering requirement in order to meet the project
schedule.
3. Leading, monitoring and controlling project with support and coOperation from team member
4. Site work coordination where required to expedite subcontractors.
5. Guide Project Supervisors on project execution activities.
6. Any other duties and responsibilities related to project.

Department : Mechanical & Construction
Position : Job Leader/Maintenance Planner
Date : February 2019 – Current
Job description: 1. Review project specifications and establish the work plan/method for
execution.
2. Detail the engineering requirement in order to meet the project
schedule.
3. Leading, monitoring and controlling project with support and coOperation from team member
4. Site work coordination where required to expedite subcontractors.
5. Guide Project Supervisors on project execution activities.
6. Any other duties and responsibilities related to project.

WORKING EXPERIENCE

Feb 2001- Jan 2002 : WEST PORT

Work Description * Control in out container from lorry to large
* Control stock material
* Control quantity small part and mother part
* In-charge store and in out equipment

Feb 2002 – March 2003 : SELESMAN

Work Description * Good communication skills
* To discus the customers and promoter
* Control stock from storage
* Good delivery part to costumers

June 2003 – Aug 2008 :
LINE LEADER PRODUCTION ASSEMBLY

Work Description * Prepared daily production output ( DPOR,MPOR).
* Up date productivity and effrency production report
@ down time production.
* Control man power and arrangement production line &
5 s
* Adjustments Jig trial and arrangement new production.
Monitoring of deadlines and follow-up respective
* tenancy and of dept on progress from time to time.
* Handling Gun ( SPOT WELD, NUT WELD) co2 Welding
(MIG,TIG).
* Adjustments current Nut Weld ( WPR,WSS).
* Setup line, check parameter welding current new
product.
* Driver forklift and failing report.
* Prepared ( SOP @ W.I ).
* Setup robotic @ touch up robotic ( FANUC,YASKAWA,
ABB,KUKA).

Aug 2008 – March 2009 :
ASST SUPERVISOR PRODUCTION PAINTING

Work Description * Handling gun (Spray @ Paint )
* Hendler tool customable for assembly and painting.
* Monitoring reject by defect product and %.
* Project kaizan.
* Setting conveyor line and man power.
* Setting parameter painted & viscosity painted
* Arrangements planed production & handling delivery
status.

March 2009 – Oct 2009
ASST SUPERVISOR QUALITY CONTROL ( QC/QA )

Work Description * Prepare all document & check sheet for TS/ISO Audit
* Prepare skill chart
* Control all Factory document
* Keep update QC document as per ISO requirements.
* Check and conform all part before delivery to
customer (PRODUA ,PROTON,TAN CHONG MOTOR).
* In-charge calibration equipment/weighing

Oct 2009 – June 2012 :
PRODUCTION ASISTANT & IN-CHARGE SAFETY

Work Description

Assist the factory manager in managing & monitoring daily production.
In charge of factory safety & regulations.
In-charge of SPiD program
Involve in Optimix project as part of cost savings program
In-charge of Quality Control for the factory

RESPONSIBILITIES

Assist factory manager in monitor, plan & run production of
concrete roofing tiles (plant capacity – 2 milion tiles per month) in
order to achieve the yearly KPI target.
– Track daily machine efficiency & effectiveness 2.
– Track daily reject rate.
– Plan for weekly production hours.
– Track & analyse daily machine downtime factors & study on how to
reduce the downtime.
Monitor & track daily raw material usage in order to meet the
budget
In charge of safety & health program for the plant.
– Continously cutivating safety awareness culture among the plant
workers by conducting weekly safety awareness talk &
implementing UAUC / Near miss reporting.
– Review SOP, HIRAC & JSA for the plant & disseminate them to
plant workers.
– Keep update record of safety documents including legal
requirement (DOSH, DOE, BOMBA).
– 5S program
Lead & plan maintenance work.
– Successfully generate new system of preventive maintenance
program using Microsoft Excel.
Lead QC & Lab team.
– Keep update QC document as per ISO requiement.
– Conduct thorough checking during process & finish good product.
In charge of SPiD as part of improvement program.
Involve in OPTIMIX project as part of cost saving program.
Manage few small project as part of safety/process improvement program.

June 2012-Sept 2015 :
PRODUCTION/STORE SUPERVISOR

Monitor & track daily raw material usage, in order to meet the
budget
Monitor production schedule/worker
– Track daily machine efficiency & effectiveness 2.
– Track daily reject rate.
– Plan for weekly production hours.
– Track & analyse daily machine downtime factors & study on how to
reduce the downtime.
Prepare daily,weeky,monthly report
– Service record
-Check quality product
Review SOP, HIRAC & JSA for the plant & disseminate them to
plant workers.
Up-date weekly usage raw material usage/consumable item/PPE
machinering part
Record last span/due date equipment
*exp:felt,belting & conveyor
Calling supplier comes for order part & ask supplier issue Quotation
to compare prices with others supplier before issue PO
Ask with supplier sent MSDS (for raw material)

Sept 2015 -Now :
PRODUCTION SUPERVISOR

Prepare daily,weeky,monthly OEE report
– Service record (others equipment)
exp: glue machine,shink tunner & chiller unit
– Check quality product ( before run & last )
Review SOP,work instruction, HIRADC & disseminate them to
plant workers.
Conduct morning briefing/safety training & tell worker any information
from HR/management
Knowledge GMP,5 S,ISO 9001,OHSAS ISO 45001:2018,DOSH,JKKP requiment
Schedule waste,BMR system
Handling consumable item
*Budget usage for monthly
*Discuss & order with supplier,quotation,PO.
Manage production schedule,(dispensing,MFG,Filling Packing@WIP
& finish good)
Take action any risk at equipment/machine before contimination.
*exp: make sure worker must be sanitizad machine/hand before run
Attd all meeting from management
*exp:safety meeting,GMP meeting ETC
Arragement worker for planning product / monitor ATTD worker

Training/Seminar Attended:

Road Safety Campaign – J.K.J.R
Waste Management Seminar – KASPA
Fire Drill & Fire Safety – Bomba & Penyelamat Pahang
Green Technology road show 2010 – KeTTHA ( Green Tech Malaysia )
Behavioral Safety Training – Suntrant Management Sdn Bhd.
Seminar Pencegahan Keselamatan Kebakaran – Bomba Malaysia
Ergonomic Training – Monier Management
CHRA Training – JKKP ( Medical & Occupational Health Adviser )
Forklift Operator’s & Safety Training
OHSAS 18001:2007 Awareness Training
Hygiene & Sanitation
Chemical Spillage
ISO 45001:2018 Awareness Training
Integrated ISO 9001:2015 & ISO 14001:2015 Internal Auditor Training
Integrated ISO 9001:2015 & ISO 14001:2015 Awareness Training
Scheduled Waste Management
Environmental,Safety & Health Legal Requirements
Occupational Health & Safety Committee

EMPLOYMENT HISTORY

Current job Attachment
Position Title : Senior Production Executive
Position Level : Senior Executive
Specialization : Operation and Planning
Industry : Semiconductor – Assembly & Testing
Date Joined : 04th Jan 2021 Date Left : Still Working
Job Description: –
i). Productivity & Cycle Time Improvement
• Lead & manage a team of 1 Executive , 4 Supervisor and 107 operator in manufacturing operation for both area ( Assembly and Testing )
• Under my owner ship there is a 1 active Customer , which is my key responsibility to meet there shipment, on-time delivery and Quality
• To promote & ensure good and orientated workforce to meet company objective and targets.
• To strive for low cost factory manufacturing
• To work with planning group to meet daily shipment & On Time Delivery
• To promote the manufacturing team to meet the targeted goal without sacrificing the Quality
• Team member for Reduction – cycle time , TPM , Cost saving and Quality improvement
• Voice of Customer – 8D global format & proliferation
• Final Test & Assembly Co – Coordinator for TPM programs
ii). Continuous Process Improvement & Optimizations
• Project Coordinator – Proliferation of good practice across the production floor
• Continuous process improvement – Work with the process engineering group on the process improvement
• Poka – Yoke and Kaizen submissions
• Interface with Quality Control, Engineering and other department as required in the course of conducting daily assignment. Recommend methods of improvement on process methods, equipment performance and quality of product
iv). Other duties as per required
• Team member for Overall Equipment Efficiency project – Handler and Tester Utilization
• Team member for material cost saving project

Previous job Attachment
Position Title : Team Lead
Position Level : Senior Executive
Specialization : Operation Planning under Rel Lab
Industry : Multinational – LED
Date Joined : 05th Dec 2016 Date Left : 31st Jun 2020
Job Description: –
i). Productivity & Cycle Time Improvement
• Lead & manage a team of Leaders , Technician and operator in Rel Lab for three area
( FOL, EOL and O2)
• To promote & ensure good and orientated workforce to meet company objective and targets.
• Assign appropriate task to DLs and expertise in manufacturing processes to engender best possible results.
• Direct the flow of work to ensure it is in accordance to plan and recommend appropriate changes for improvements
• Prioritizing production scheduled and managing employees and resources in order to reach quality production goals.
ii). Continuous Process Improvement & Optimizations
• Appointed as plant Internal Quality Auditor upon completing ISO Audit Training Experience in conducting 5 Internal Quality Audit, with complete audit reports, Presentation and CLCA follow ups.
 As one of the pioneer in this organization and leading various sections, have
Successfully completed the task in generating Work Instruction (Process Instruction) processes ( Flow from FOL to EOL )
iv). Other duties as per required
• Improved on transaction system from RTS 2.0 to RTS 3.0 ( from manual process to 80% change to system )

1) Previous job Attachment
Position Title : Production Superintendent
Position Level : Senior Executive
Specialization : Production Planning – Others
Industry : Multinational – Slider (PNS)
Date Joined : Nov 2012 Date Left : 29th July 2016
Job Description: –
i). Productivity & Cycle Time Improvement
• Lead & manage a team of Leader and operator in manufacturing operation for both area ( Back End and Final Inspection)
• To promote & ensure good and orientated workforce to meet company objective and targets.
• To work with planning group to meet daily shipment & On Time Delivery
• Team member for Reduction – cycle time , TPM , Cost saving , Kaizen and Quality improvement, Yield
• Assigning appropriate task to DLs and expertise in manufacturing processes to engender best possible results.
• Prioritizing production scheduled and managing employees and resources in order to reach quality production goals.
ii). Continuous Process Improvement & Optimizations
• Project Coordinator – Proliferation of good practice (Best Practice / POKA-YOKE)
• Continuous process improvement – work with process engineering on process improvement.
• Kaizen submissions – Every Month
• Lately been awarded to the position of Superintendent 1
iii). Internal and External Audit
• Support Team
• Audit all aspect related Safety & 6S to follow up the effectiveness
iv). Other duties as per required
• Line support and online monitoring in the line

2) Previous job Attachment
Position Title : Production Superintendent ( Final Test and Wafer Sort )
Position Level : Senior Executive
Specialization : Production Planning – Others
Industry : Semiconductor – Assembly & Testing;
Date Joined : July 1997 Date Left : July 2012
Job Description: –
i). Productivity, Yield & Cycle Time Improvement
• Lead & manage a team of 4 Supervisor and 211 operator in manufacturing operation for both area ( Final Test and Wafer Sort )
• Under my owner ship there is a 10 active Customer , which is my key responsibility to meet there shipment, on-time delivery and Quality
• To promote & ensure good and orientated workforce to meet company objective and targets.
• To strive for low cost factory manufacturing
• To work with planning group to meet daily shipment & On Time Delivery
• To promote the manufacturing team to meet the targeted goal without sacrificing the Quality
• Team member for Reduction – cycle time , TPM , Cost saving and Quality improvement
• Voice of Customer – 8D global format & proliferation
• Final Teat & Wafer Sort floor Co – Coordinator for TPM programs
ii). Continuous Process Improvement & Optimizations
• Project Coordinator – Proliferation of good practice across the production floor
• Continuous process improvement – Work with the process engineering group on the process improvement
• Poka – Yoke and Kaizen submissions
• Interface with Quality Control, Engineering and other department as required in the course of conducting daily assignment. Recommend methods of improvement on process methods, equipment performance and quality of product
iii). Cost Reduction projects
• Team member for Overall Equipment Efficiency project – Handler and Tester Utilization
• Team member for material cost saving project
iv). Intermal & External Audit
• Support Team
v). Other duties as per required
• Line support and online monitoring in the line
• Managing down line – team of technical specialist and technicians

3) Previous job Attachment
Position Title : Production Supervisor
Position Level : Junior Executive
Specialization : Production Planning
Industry : Semiconductor – SMT
Date Joined : July 1994 Date Left : July 1997
Work Description:
** To manage o group of production operators in SMT process manufacturing PCBA including In-Circuit and Functional Test.
** To monitor yield and ensure timely delivery to customer with excellent quality which exceed customers expectation.
** To train and develop excellent work force by providing skill training and conduct in house development program. Direct, control and motivate production staff in all aspects affecting their works performance.
** Interface with Quality Control, Engineering and other department as required in the course of conducting daily assignment. Recommend methods of improvement on process methods, equipment performance and quality of product
** To oversee, plan and coordinate all SMT related issues including forecasting (with planners), scheduling, human and material resources planning, materials handling, inventory control, health and safety issues.
** To work closely with Engineering Team on Quality, productivity & downtime improvement methods. Plus strategies to increase efficiency / productivity, increase quality of products.
** Trained & given the task to be in house deputy auditor.

Experience
14 years of total experience

Jun 2016 – Present
(5 years 6 months)
Business Associate / Audit Manager

Role Accounting, Auditing & Taxation
Position Level Senior Manager
Monthly Income Depends on fee % sharing upon agreed
Audit and Tax work done is perform under CS Advisory Pte Ltd (Singapore) and to be
submitted to audit partner for review and signing once all work done and queries are solved
and completed.
Associated firm:
AG Assurance PAC
RT Assurance
Accorp & Co
My Advantages:
– Strong background and experience with audit methodologies and techniques
– Ability to build relationships while asking tough questions
– Strong time management and organizational skills
Responsibilities:
– Act as a major point of contact within the firm for the client together with the partner
– Responding quickly to, as well as anticipating, client requests/needs, keeping clients
informed of progress in relation to all aspects of the service provided
– Complete assignments within agreed budgets and timescales and identify opportunities
for billings
– Ensure that the firm’s risk management and quality control procedures are adhered to at
all times.
– Identify and recognize business and sales opportunities with new and existing clients, and
inform the partner and client as appropriate.-
– Recruit, retain, develop and motivate the employees and ensuring appropriate objectives
and development plans are in place for counselees.

May 2012 – Jun 2016
(4 years 2 months)
Audit Senior
Role Accounting, Auditing & Taxation
Position Level Audit Manager
Work Description:
• Coordinate the various planning phases of an engagement, scheduling and the
assignment of work to be performed by others
• Monitor each engagement to ensure that work is proceeding on schedule
• Perform and review all work papers and determine compliance with professional
standards and Firm policies
• Review with the engagement partners any critical area or significant findings that raise
questions involving accounting principles, auditing standards, tax regulations.
• Be responsible for completing client work on timely basis
• Be responsible for billing to client
• Develop and maintain good working relationships with client management
• Preparing consolidation accounts and group reporting related.

Dec 2009 – Apr 2012
(2 years 5 months)
Audit Senior
Role Accounting, Auditing & Taxation
Position Level Audit Senior
Monthly Salary MYR 3,200
– Finalise the audit and report.
– Giving professional advice to client.
– Clear audit review points
– Taxation computation and minimization.

Jul 2009 – Dec 2009
(6 months)
Account Executive
Role Accounting, Auditing & Taxation
Position Level Audit Senior
Preparation of profit & loss statements, balance sheet on a timely basis.
• Preparation of monthly gross margin analysis.
• Preparation of bank reconciliation.
• Prepare monthly journals and update into general ledger.
• Posting of daily transactions into general ledger.
• Maintenance / updating of assets management.
• Liaison with bankers, auditors, corporate secretariat and all government bodies pertaining
to finance, accounts, and tax matters.
Reson to leave (work less than one year): move house, location problems
Ding Chin Siong
Jul 2007 – Jul 2009
(2 years 1 month)
Audit Associate

Role Accounting, Auditing & Taxation
Position Level Audit associate
Audit
• Prepares the appropriate audit program
• Carry out audit of our clients’ books of accounts with guidance of seniors
Taxation
• Prepare tax computations and tax returns for clients
• Prepare tax estimates as scheduled by IRB
• Liaise with clients to meet audit and tax requirements
Accounting (Full set accounts)
• Preparation of profit & loss statements, balance sheet on a timely basis.
• Preparation of monthly gross margin analysis.
• Preparation of bank reconciliation.
• Prepare monthly journals and update into general ledger.
• Posting of daily transactions into general ledger.
• Maintenance / updating of assets management.
• Liaison with bankers, auditors, corporate secretariat and all government bodies pertaining
to finance, accounts, and tax matters.

Experience
19 years of total experience

May 2020 – Present
(1 year 2 months)
QA Manager

Industry Environment / Health / Safety
Specialization Manufacturing/Production Operations
Role Management
Position Level Manager

1) Implement ISO standard, GMP,HALAL,MESTI and HAACP according Malaysia Law
2) Reasonability HCS Cert from Singapore and FDA Cert and followed according rules and
regulation. Applied all certificate according the LAW.
3) Renewal Halal , new product applied and OEM application responsibility. Set up halal
Manual and conduct the JAKIM audit
4) Overall responsible for operation of QC department which consist of microbiology lab.
5 )Monitor and purchase the consumable items in lab.
6)Monitor and plan work schedule for the QC Team.
7) Arrange proper calibration and services to be performed on testing equipment in production
and lab
8) Maintain Good Lab Practice and proper documentation as per GMP requirement.
9)Support R&D new product, 3 in1 and canned product. Develop testing method and process
flow diagram update.
10) Sop Implement update and responsibility work instruction.
11) Responsible for the chemical for used CIP cleaning, water treatment and cooling tower.
Ensure the routine chemical and check the record properly.
12)Conduct internal & external audit. Review Internal audit and external audit during
management review. Liaise with all government department .
13) Responsibility for providing relevant training to qc teams and production workers. All
training record will record in proper and do training matrix .
14)Implement standards operation procedure at process , quality control and safety
15) Responsible customer complaint and recalls product. Manage compliance to the complaint.
16) Manage the daily operation to compliance with no major issue or critical.
17)perform analysis test , inspection and monitoring raw materials/packaging and finished
goods for specification compliance.
18)Art work amended and approval . Communication with vendor and supply chain /purchaser.
19)Responsibility Maintenance and sanitation of the facility is in compliance with food safety
requirement.
20) Set KPI for CAPA /Customer complaint yearly basis.
21) Maintain quality file system
21) Lead and organizes to problem solving in areas of quality, scrap, process and capability
under the guide and followed by sop.
22) Conduct supplier evaluation or site audit.
23) Monitor all department of improvements and corrective action response.

Apr 2017 – Apr 2020
(3 years 1 month)
Operation Manager

Industry Manufacturing / Production
Specialization Manufacturing/Production Operations
Role Supervisor/Team Lead
Position Level Manager
1) Monitor product standards according drawing and IQC measurement product spec according
company SOP.
2) Monitor and for all employee’s discipline ,training , 5s and attendance work schedules and
coordinates breaks time.
3) Assist in the development of standard operating procedures for production duties and lead
meeting when assigned.
4) Monitor supplier delivery status and raw material quality and do innovation for the product.
5) Implement quality status to supplier and issue CAR those materials not according MOH
requirement . Conduct external supplier audit and issue NCR to the supplier, Follow up the
NCR closing,
6) Sumbit HALAL application and conduct the external audit and internal audit. Created halal
manual according latest vision
7) Conduct internal training to all workers about hygine and food safety.
8) Responsible for calibration internal equipment and external report responsibility.
9) Work with Factory Managers to implement the company’s policies and goals.
10) Ensure that workplace safety and the employees follow the guidelines are followed all the
workers.
11) Prepare monthly Compliance report to presented to the management.
12)Lead the Iso 22000,HACCP ,GMP , Mesti, GAP and halal audit teams in order to ensure the
system is running properly.
13) Implement ISO 22000 document and training all employee’s according MOH regulation.
14)internal lab test TPC ,Yeast& mold.Swab test for workers and equipment. Prepare Media for
micro logical.
15) Ensure controls and manage food costs ,waste and yield.
16) Maintain 5S at production floor and warehouse according safety rules and regulation.
17) Conduct monthly quality meeting with production and innovation.
18) Provide direction, guidance and supervision to supervisors to make sure them to work more
effectively.
19)Improve production process to increase productivity and process controls. Cooperate with
co- staff to solve the production issues time to time.
20) Monitoring manufacturing & packing process to ensure on time delivery products to the
customers.
21) Conduct yearly internal Haccp audit and ISO 22000 .Present to management .on food
hygiene/safety. Issue non-conformance report and do implement Qc department. Conduct
yearly management review and mock recall practice.
22) Ensure Supervisor and workers store to assist and carry out daily store transaction
effectively.
23) Monitor the Operator skill improved. Exposé Easily way to completed the target example do
template for the product ,work instruction ,product spec.
25) Control incoming stuff and outgoing .Communicate with supplier about defect product and
implement at store.
26)Handle all customer complaint and perpare the report.
27) To lead & develop teams in building up capabilities on implementing continuous
improvement and innovative manufacturing programs.
28) Presentation production meeting at production floor and handle new
customer during visit at plant.
29)Check product standards and applying quality-control programs, liaising among different
clients and departments, completing paperwork of the production .
30) Conduct third party audit example codex audit, ISO 22K, MESTI,GMP, Halal , HACCP and MOH.
31) Implement and closed NC third party audit according guidelines.
32) Work closely with related department such as R&D Product and Quality on implement.
33)Follow with LAB test and check the report all .
34)Conduct validation report and make sure production follow sterilization according validation
report.

Jan 2013 – Apr 2017
(4 years 4 months)
Production Manager

Industry Food & Beverage / Catering / Restaurant
Specialization Engineering – Environmental/Health/Safety
Role Supervisor/Team Lead
Position Level Senior Executive
1)Planning and organization production schedule ,direct control on the aspects of manpower,
machines & equipment capacity according customer order.
2) Monitor product standards and implement quality-control .
3) Monitor and for all employee’s discipline ,training , 5s and attendance work schedules and
coordinates breaks time.
4) Implement material and equipment at production floor.Work closely with maintenance to
minimize machine downtime by scheduling and assist during breakdowns and proactive.
5) Monitor supplier delivery status and raw material quality and do innovation for the product.
Maintain 5S at production floor and warehouse according safety rules and regulation.
16) Do process for efficiency,production area for improvement .example process ,KAIZAN &
KANBAN..
17)Conduct Demo for all production staff and update training record.
18)Provide direction, guidance and supervision to supervisors to enable them to work more
effectively.
19)Improve production process to increase productivity and process controls.Coparate with costaff
to solve the production issues time to time.
20) Monitoring manufacturing & packing process to ensure on time delivery products to the
customers.
21)Conduct stock take & Inventory stock in-charge.
23) Ensure Supervisor and workers store to assist and carry out daily store transaction
effectively.
23 )Prepare and submit monthly report stock transaction according FIFO.
24) Monitor the Operator skill improve.Expose Easily way to completed the target example do
template for the product ,work instruction ,product spec.

Oct 2009 – Dec 2012
(3 years 3 months)
Production Supervisor

Industry Electrical & Electronics
Specialization Engineering – Electronics/Communication
Role Supervisor/Team Lead
Position Level Senior Executive

Ensures that production of products meets or exceeds efficiency and company
quality standards. In addition, the Production Supervisor ensures that facilities and processes
conform to GMP standards by managing Quality Systems and documents.
Ensure production runs smoothly as per planning.
Ensure to minimize product rework or rejection and maintain zero rejection
where possible.
Coordinate with production manager for allocating and planning the job for
machinist.
Coordinate with QC to ensure finished products are in good condition for
delivery.
Ensure production floor is always kept clean, tidy and safe for conductive work
environment.
Perform other duties stipulated as per ISO 9001:2000 requirements.
Experience with large, heavy parts as well as smaller component level items.
Knowledgeable in handling processes involved machinery and equipment.
Planning and control production material from main store. Base on line capacity
order material.
Monitors usage of utilities to ensure efficiency of operations

Feb 2006 – Feb 2009
(3 years 1 month)
Police Officer

Industry Security / Law Enforcement
Specialization Security/Armed Forces/Protective Services
Role Police Officer
Position Level Fresh / Entry Level

Escort accused to lockup, Immigration and hospital.
FIRST AWARD – Get COMMANDER’S AWARD by SINGAPORE POLICE FORCE for
maintaining high standard of integrity in rejecting a bribe.
SECOND AWARD – Get from COMMISSIONER OF SINGAPORE POLICE FORCE for
devotion to duty and exhibiting the highest level of honesty and integrity in refusing a bribe of
RM 10K.
THIRD AWARD – Get from AETOS CEO/ED for reject bribe.

Apr 2002 – Mar 2006
(4 years)
Engineering AIDS

Industry Electrical & Electronics
Specialization Engineering – Electronics/Communication
Role Electronics Technician/Support
Position Level Junior Executive
Supports engineering projects by adapting and applying engineering techniques.
Conducting tests and inspections, preparing reports and calculations.

Experience
13 years of total experience
Jul 2015 – Present
(8 years) Senior Supply Chain Executive

Industry Aerospace / Aviation / Airline
Specialization Manufacturing/Production Operations
Role Management
Position Level Senior Executive
CPIM

FACILIATE SALES & OPERATIONS PLANNING (DEMAND VS SUPPLY)
MANAGE MASTER PRODUCTION SCHEDULE (OTD, ON TIME DELIVERY )
ORGANIZE KPI, (SOT,START ON TIME), (QRQC,QUICK RESPONSE QUALITY CONTROL) MEETINGS
INVOLVE IN WORKSHOP TO IMPROVE OEE & SCHEDULE ADHERANCE
FORCASTING ON RAW MATERIAL & UTILITIES COMSUMPTION
REDUCE NON MOVING STOCK & PARTS TREACIBILTY
ADJUST AND PROVIDE QUERY FOR DATA ANALYSIS
PROACTIVE AND GAIN EXTRA KNOWLEDGE, EXPERIANCE

Others:

APICS CPIM Certification (2017)
Safran Innovation Awards (2016) And Safran Innovation Awards (2018)
One Safran Hi Temp Carbonization (2017) And One Safran Hi Temp CVI (2019)
Flight SMS Training (2019)
Human Factors Initial (2017) And Human Factors (2019)
Introduction To EN/AS 9100 (2016)
Integrated ISO14001:2004 and OHSAS18001:2007 Internal Audit Training (2014)
ISO 9001:2008 Internal Quality Audit (2010)
Understanding The Fundamentals Of Costing And Budgeting (2009)
Neuroscience and Leadership
Cross Culture Communication
Fast Mind Problem Solving
Finance for Non-Finance Managers
Innovation with Lego

Project involved:

Carbon SAP Project (2019)
OPEX MRP II CLASS A Certification (2018)
Carbon Patrol Team (2018)
Supply Chain Carbon Workshop (2017) And Supply Chain Carbon Workshop (2018)

Skill / Capability:

Facilitate Sales & Operations Planning (Balance Between Demand Versus Supply)
Manage Master Production Schedule (OTD, On Time Delivery)
Organize Weekly KPI, (SOT, Start On Time), (QRQC, Quick Response Quality Control) Meetings
Involve In Workshop To Improve OEE And Sustain On Schedule Adherence
Forecasting On Raw Material And Utilities Consumption For Long Term Planning
Reduce Non Moving Stocks And Parts Traceability To Manage Inventories Stock Level

Strength:
Proactive, Gain Extra Knowledge And Experience

Feb 2012 – Jun 2015
(3 years 5 months) Planning Assistant Manager

Industry Manufacturing / Production
Specialization Manufacturing/Production Operations
Role Management
Position Level Manager
CAREER VISION

Supply chain management (SCM) is a strategic process designed to ensure products are distributed to the right places, in the required quantities, at the best total systems cost. Besides ensuring consumers get what they want, SCM lets retailers focus on meeting consumer needs at the most affordable prices.

Work Description:
Responsibilities:

Management of supply of all SKUs within a given portfolio through consultation with the sales, marketing, and demand planning teams.

Actively worked with sourcing units, distribution and production managers in the area of forecast management including analysis of forecast performance.

Introduced SOP planning and process improvements with participated and presented forecast data at monthly meetings with management.

Monitored production schedule daily, resolved issues and provided feedback to all departments, and distribution centre which optimised order fulfilment.

Established and ensured adherence to finished goods safety stock levels and min max levels based on sales orders and forecast. Reducing out of stocks and back orders to acceptable levels

Drive long-term capacity and supply strategies for various components.

Managed New Product Introductions (NPIs) ensured forecasts are loaded so as planned introduction dates are met. Mentoring and strengthening current buying team and service delivery

Ensuring compliance to Standard Operating Procedures (SOPs) and company policies.

Manage the performance of vendors and suppliers ensuring all KPIs are setup and on plan as per agreed criteria.

Pro-actively seek methods to improve operational efficiencies and performance in line with monitoring and reporting on KPIs. Preparing KPI management and action plans to improve the business.

Continuous improvement of the processes within the supply chain through identifying and implementing improvement opportunities. Track record in statistical base forecasting, scheduling, presentations, negotiations, collaboration, and team leadership

Experiences Gained:

Communication skills with vendors and suppliers.
Excellent interpersonal skills with people from all levels of corporate management.
Good team player and multitasking capabilities.
Self initiative driven and has ability to work with minimal supervision.
Capability to manage and solve issues.
Knowledge on ISO 9001 and Costing & Budgeting.
Project Management skill.
Lean knowledge.

Key Accomplishment:

Improved supply lead time and eliminated waste during production through Kanban & JIT practice.
Controlled and improved MAT & PE for inventory stock holding.
Attended IRA and investigated for the RCA through, Fishborne Analysis, and 5 Why Analysis Methods after stock count activities.
Supply management and production schedule to avoid stoppage in production floor.
Achieved the company’s targets in key service areas such as distribution, inventory reduction, inventory turns, schedule adherence, cycle time reduction, etc.

Jun 2011 – Jan 2012
(8 months) Senior Executive

Industry Manufacturing / Production
Specialization Manufacturing/Production Operations
Role Management
Position Level Senior Executive
Work Description:
Responsibilities:

Production data, Production report, and Production plan.

Sep 2007 – May 2011
(3 years 9 months) Senior Production Planner

Industry Manufacturing / Production
Specialization Manufacturing/Production Operations
Role Management
Position Level Senior Executive
Work Description:
Responsibilities:

Business plan, Capacity plan, Sales budget, Production budget, and Shifts pattern.

WORK EXPERIENCE

Material Planning Officer
06/08/2018 – Present
• Using Microsoft dynamics 365 system for the material panning.
• Ensure that any material requirement planning system (MRP) in
place is effective and that data is accurate all the time.
• Create Planned purchased order (PPO) based on the requirement of
the quantity and material, which send by production planning (PP) in
daily basis used the system.
• Liaise with purchasing to get the PO number for every order and
purchasing send the PO to supplier accordingly.
• Ensure the integrity of bill of material (BOM) and inventory accuracy
manage to control inventory levels and movements.
• Monitor that materials always enough stock to produce the orders which
request from customers.
• Prepared the weekly usage report of the materials( leathers , PVC ,
carpet, fabric) and submit report on the time.
• Pre alert to production planner if there any issue or any delayed of
materials.
• Discussed with production planner with their planning and make
sure all the materials are enough stock according to their plan.
• Plan and follow up material delivery.

Material Administrator
04/12/2017 – 02/07/2018
• Using the SAP system to proceed the order accordingly.
• Purchase order released in SAP system and check the PO PDF for the
output details.
• Submit purchase order (PO) to the vendor.
• After accepted by vendor need to follow up the order status and
estimate arrival date in system.
• Goods will receive by the material operation and the status is closed off
by sales operation department.
• Make sure proceed all the order which is assigned everyday.

HR Internship
15/05/2017 – 30/10/2017
• Sourcing candidates CV based on the hiring managers requirements.
• Conduct orientation to the new hires and done all the procedures with
new employees.
• Prepared new ID to the new candidates and brief them about the
workplace and safety.
• Open personal file to each candidates and file In all the personal
documents and keep as a private and confidential.
• Preparing job description and offer letter to the new candidates.
• Sending hiring reports to the hiring managers.
• Conduct the interview for new candidates.
• Mostly for planner, operators and technicians.

Experience

2019 – Present
(2 years 11 months) Customer Service Manager

1. Handle customer inquiry and complaint
2. Investigating and solving customers’ problems
3. Supervising the Customer Service Department
4. Meeting with other managers to discuss possible improvements to customer service

Nov 2016 – Present
(4 years 8 months) Branch Manager

1) Manages staff and oversees daily operations.
2) As administrator of the school and handles problems with staff, students and the parent.
3) Teaching classes as needed, determining spending responsibilities and making admission decisions.

Sep 2006 – May 2016
(9 years 8 months) Asst Customer Service Manager

Ensure customer satisfaction is the key KPI for my roles, in order to achieved, below is my overall responsibility:
1. Providing help and advice to customers using your organisation’s products or services;
communicating courteously with customers by telephone, email, letter and face to face;
2. To assists the sales team, focusing mostly on managing schedules and the distribution of any sales documentation.
3. Prepares and then follows up on any sales quotations made for clients, negotiating terms with the client at a cost best suited for them.
4. Investigating and solving customers’ problems, which may be complex or long-standing problems that have been passed on by customer service assistants;
5. Handling customer complaints or any major incidents, such as a security issue or a customer being taken ill;
6. Keeping accurate records of discussions or correspondence with customers;
7. Developing feedback or complaints procedures for customers to use;
improving customer service procedures, policies and standards for your organisation or department;
8. Meeting with other managers to discuss possible improvements to customer service;
being involved in staff recruitment and appraisals;
9. Training staff to deliver a high standard of customer service;
10. Leading or supervising a team of customer service staff;

2002 – 2006
(4 years) Customer Service Executive

1) Coordinate the customer for medical check up
2) Check the customer application form and background search the application
3) Handle customer complaint
4) Coordinate with the sales personal such as Banker and Marketing staff

Employment History

Warehouse Officer (Warehouse Material)
01.10.2011 – 01.05.2012

Warehouse Officer (Warehouse Finish Goods)
01.05.2012 – 31.01.2017 (5 Years)

Warehouse Executive (Senior)
09.05.2017 – 28.04.2018

Warehouse Executive (Outbound)
02.05.2018 – 23.03.2019

Warehouse Assistance manager
01.04.2019 – Present

Experience
Jun 2018 – May 2021
(2 years 11 months)
CNC Machinist

Main Duties & Responsibilities.

-Set up CNC Machines at a very high level of proficiency.
-Set up and thread all threads and grades of material that the facility is licensed for on a CNC lathe, with no assistance on setup and first article inspection.
-Obtain required over-lays and review first article with no assistance.
-Set up and operate "all" CNC machines at that facility location.
-Select proper tools and gages for the threading process to be performed.
-Check list diamension report
-Able to adjust machine processes and tooling ,
control as well as CNC editing on shop floor.
-Perform necessary mathematical calculations to produce angles.
-Understand product drawings and can produce parts from drawings.
-Perform other duties as assigned.
-5s

Nov 2017 – May 2018
(6 months)
CNC Machinist

-Setup Machine
-Running Machine
-Check the part as per drawing
-Preparation of quality reports
-5S

Sep 2016 – Nov 2017
(1 year 2 months)
Senior Machinist

-Check part and batch number
-Understand the SOP and engineering drawing requirements before proceed to perform the machining
-Have good knowledge of tooling and ensure the CNC machine is setup effectively before operating it
-Setup Machine
-Running Machine
-Check program
-Operate crane
-5S
-Maintenance of the machine according the checklist
-Identify opportunities for continuous improvement on tooling and processes

Jul 2013 – Sep 2016
(3 years 2 months)
CNC Machinist Cum Workshop supervisor.

-Understand the PCR and engineering drawing requirements before proceed to perform the machining
-Create Nc program editing program and do test cut progress for new part
-Good knowledge of tooling and ensure the CNC machine is setup effectively before operating it
Have good knowledge in programming G-Code,understand drawing process and tools select for the job
-Each process of the machining must be carried out with care and sign out with labour hours accordingly
-Top up oils coolant and carry out daily maintenance of it’s machine according to the checklist
-5S
-Welding
-Identify opportunities for continuous improvement on tooling and processes
-Setup machine and running machine
-Perform other assignments and duties as required
-Assist in conducting skill training the new hired machinist
-Understand and follow the HSE policy and objectives
-Follow safe work practices and procedures
-Prepare schedule for urgent job overtime for worker
-Monitor all job urgent to make sure customer part meet delivery on time
-Preparation of quality reports
-Do the maintenance

Jul 2008 – Nov 2012
(4 years 4 months)
CNC Machinist III ( Machine Mazaktrol Machine IG70,e650 ) 5 Axis

Sep 2007 – Jun 2008
(9 months)
CNC Machinist/Assembly Technician

Jul 2005 – Aug 2007
(2 years 1 month)
CNC Machinist (Machine Fanuc Robodrill)

Mar 2001 – Jun 2005
(4 years 3 months)
CNC Machinist Turning (Machine Mazaktrol and Manual Milling

Jan 1998 – Mar 2001
(3 years 2 months)
CNC Machinist 5 Turning (Machine Mazaktrol )

WORK EXPERIENCES
1) April 2021 – Present
1.1) Client Master Schedule (MS), SO & INV and FG shipment
– Maintain the customer demand into ERP system such as sales orders and forecast as and when required
with prior to EP generation run.
– To provide SO OA to customer
– Liaise and arrange FG shipment according to customer’s requirement as well proceed billing INV
– Prepare and update on MS for the changes on commitment date, highlight special case(s)
– Prepare FG shipment monthly report
Achievement: MS file transformation
– Eliminated 10 years old MS file format and transformed into new format with equation
– Purpose for better visibility, easy traceability, and data efficiency management
→ Original MS file contained bulky information such as forecast, firm order & remarks, FG delivery
commitment, Invoice, and shipping details
1.2) Purchasing
– Purchase materials per ERP system requirements; LT buy and spot buy
– Monitor and expedite outstanding orders and delivery schedules
– Follow-up with vendors for replacement / compensation for rejected parts; RTV/ one to one
replacement/ DN & CN
– Inventory control according to company business objective and MSA terms
– Analyze the stock replenishment impact to entire material planning chain
– Interface and deal with Center Procurement Engineer (CPE) on the purchase data information update
and revision

1.3) Material and Production Planning
– Liaise internally with all related department to ensure smooth material flowing
– Declare material liabilities for MP and NPI
– Declare material liabilities claim whenever there is an order cancellation or deferment
– Interface and deal with customers on consigned materials’ withdrawal on monthly basis
– Responsible for planning & scheduling production quantity based on customer order
– Controlling in-house production and issuance of production order for material kitting purpose.
– Planning for Sub-contracting job as and when required

2) (Nov 2018 – Feb 2021)
2.1) Marketing / Customer development and Sales (CDS)
– Apr 2019 – Feb 2021; internal transfer from Buyer to CDS
– Develop and maintain business relationship; Maximize customer satisfaction
– Works Manage the relationship with the customer through monthly or quarterly review as needed, to
communicate and open comments or overall progress of the account or and special case handling
– Ensure compliance to customer specific requirements
– Monitors and coordinates any troubleshooting of accounts receivables (AR)
– Approves changes to purchasing price monthly/quarterly
– To ensure timely escalation to customer on critical materials
– Claims raw materials revaluation to customer when applicable
– Claims FG and SFG inventory rollover quarterly
– Training personnel and helping individual department members develop their skills to meet work
requirements
– Preparing yearly budget and forecasting against actual and provide variances analysis
– Developing quotes and proposals for clients
– To provide quoted selling prices for NPI, NRE, rework, equipment & financial charges, and MP cost
down
– Revise MP quoted selling prices if any ECO released
– Preparing costed BOM (CBOM) analysis
– Receives, reviews and monitors status of customer orders
– Responsible for inter-company’s order and invoice processing
– Works with internal and external customers to identify and resolve issues that may affect the on-time
delivery of the product(s)
– Contributed to project of Systemized CBOM for business mode of modify turned key
1. Define
1.1 BOM effective date
1.2 ECN changed and Deviation
1.3 BOM Structure
2. Describe Key parameter for CBOM
2.1 BOM type
2.2 Model Name
2.3 Chargeable and Non-chargeable items
2.4 Standardize component commodity (Com-code)
3. Discuss job responsibilities and generate Systemized CBOM process flows
2.2) Direct Buyer
– Nov 2018 – Mar 2019
– Participated and achieved Purchasing objective "To Work In SAP Communication" which to maximize
system utilizing for automated work/report and diminish manual work
– Activities for "To Work In SAP Communication”:
1. Component Part Number conversions in System
2. PO to supplies vs PO to intercompany [execution in system]
2.1 PO tally
2.2 PO supersedes
2.3 PO closure
3. Customized T-codes & reports improvement
4. Remove OPO manual file and convert material commitment date into System PO
5. Eliminate manual way update data for MRP run; Assist for automated MRP phase-in

3) Dec 2017 – Aug 2018
– Responsible to plan and execute the orders to local and oversea suppliers to purchase direct and indirect
materials base on customer demand plan and control the material inventory to the point of consumption
– RFQ before PO issuance; Purchase goods and services
1. Direct Material — Raw material and packaging material; Material requirement from firmed SO;
forecast from reliable client and Material Agreement
2. Indirect Material — Proceed order by review PR submission for miscellaneous items, chemical and
tooling orders request from Operation Department
3. Sub-contract – review the open WO
4. Inter-company PO (Singapore – China)
– Work with AP to investigate and resolve the payment issues of suppliers
– Handle the closing of rejected material after disposition confirmed by SQE
– Assist in ad-hoc assignments relating to purchasing functions
– Propose process improvement for the purchasing function
– coordinate and arrange the delivery schedule with the suppliers; Stabilize and consolidated shipment as
possible
– In charge for suppliers’ performance
– System data maintenance of Material Master, Info Record, Source List, Contract Price, etc.
– Involved in ERP system upgrade project. Work with IT for purchasing module setup and functionality
testing for ensure workflows go smooth. Examine the purchasing reports extracted from system for data
accuracy verification.

4) Part time job Sep 2017 – Nov 2017
– Check the efficiency of material inventory
– Plan and issue PR to HQ and its delivery arrive on time
– Daily record the machine speed and generate reports
– Daily check on Production: Extrusion Dept. and Cutting Dept.
– As the second verifier after Shipping Dept. done prepare FG shipment
– Follow up with QA for FAI and real time sample
– Observe and follow up R&D item and check the R&D quality by CTL test (Consumer Testing Laboratories) if
could apply for production run

5) Jan 2016 – May 2017
– Issue MR PO to suppliers
– Send out weekly forecast update with Open PO backlog to suppliers
– Shipment reschedules in and out also order cancellation by reviewing MRP
– Be in charge for monitoring suppliers’ performances
– Coordinate with suppliers and forwarders with shipping documentations for Air & Ocean shipment
– Clean up OPO
– Handle rejected parts (RTV /MRB) after disposition confirmed by QA
– Forms a good relationship and work with the PE for NPI parts qualification
– Release NPI order (ECN / ECO) and expediting delivery
– Approve invoices for payment

6) March 2014 – Oct 2015
– Determine and process PO
– Responsible for inventory control and ensure materials are sufficient to meet production build
requirements
– Arrange and keep track of all local and foreign deliveries to ensure timely receiving schedule
– Review the monthly forecast to ensure the purchase quantities are sufficient for internal supply
– RFQ and pricing comparison
– Liaise with Engineering team on products and materials to be sourced and purchased for R&D purpose

7) ( Part time job ) August 2013 – November 2013
– Plan, prepare and coordinate the events following expenses schedule
– Follow up and ensure the events are under smooth processing
– Find out problem resolution, win-win solutions always preferable
– Deal and negotiate with Sponsors and Co-Organizers for the benefits of parties

8) ( Part time job ) July 2012 – May 2013
– Understand the production and process recipes and recognized different control wafers
– Work to do machines monitoring (MON) which prepare pre & post MON data
– Manually key in MON data for the MONs which are not available in auto measurement
– To ensure the machine’s data is within the tolerance limit

Employment History

Position Title : Supply Chain Manager
Position Level : Management
Specialization : Planning/Logistics
Industry : Manufacturing / Purchasing
Duration : August 2014 – Present

Work Description
 Weekly communication with sales territories on the demand planning
 Liaison between manufacturer and receipt market, monitoring and maintaining inventory levels and
capacity management.
 Working closely with vendors driving them on a path of continual improvement ensuring that all
manufacturing plans are delivered on time in full working with the supply chain manager developing
and creating opportunities for success and continuous improvement.

Review monthly sales forecasts and demand requirements, confirm that supply supports latest demand
requirements.
 Providing what if scenario analysis to the supply chain management team for use in Group S&OP
Meetings, providing gap analysis and recommendations.
 Update supply plan requirements with manufacturing in line with market requirements, based on
forecast/demand and stocking policy agreements, maintaining service levels and global inventory.
 Receive and report weekly plan adherence figures, understanding root cause of any variances,
ensuring delivery targets are maintained.
 Review and report capacity constraints for tooling and manufacturing facilities.
 Weekly convert PR to PO in SAP, release to vendors.

Reporting & Communicating
Report weekly stock levels and manufacturing supply plan requirements from SAP.
• Report Risk Purchase agreements that are in place.
• Report actual output vs. planned on a weekly basis.
• Weekly conference calls, with territories on supply vs. demand
• Capacity constraints and ‘What if scenarios’
• Confirming goods in transit ties back to actual shipments dispatched.
• Verification weekly SAP updates have happened on time prior to running of weekly reports.
• Supply plans deliver all market requirements, on time in full, without exceeding stocking policies and
without exceeding maximum weekly capacities
• Check manufacturing plans are balanced with vendors on weekly basis
 SRM package

Position Title : Material System Manager
Position Level : Management
Specialization : Material Management/ Purchasing
Industry : Manufacturing / Purchasing
Duration : August 2013 – June 2014

Work Description
● Prepare the CTB(clear to build) report commitment to end customer
● Improve the site KOI. LVC,OTD, revenue fulfillment, inventory ITO, VMI, VOP, KB & Supermarket, cost
reduction, PPV, excess and obsolete mitigation, site production capacity utilization, etc.
● Lead the lean supply chain indicators such as DOS, parts per buyer, POAN, E-Commerce (FSP, EDI, etc),
OTD by supplier, etc.
● Maintain and continuously improve the material system setting in terms of MRP parameters, such as
material A,B,C classification, safety LT(buffer stock), order interval, MOQ(SPQ) to ensure the smoothly
material supply and mitigate the liability and improve the ITO as well as cash flow.
● Maintain a sound relationship with both customer and strategy supplier.
● Control overall dept. headcount and budget (Sourcing, CSCM, Purchasing, Material and Production
Planning and Material Inventory System.
● Develop the team and set up an incentive system
● Preparing Weekly and Monthly Inventory (ITO, DOS) projection & actual report to submit to Corporate
and Management.
● Preparing weekly and monthly FOL (forecast on line) report consists of Loading vs commitment data,
E&O, non-nettable Inv, aging Inventory.
● Drive Material Business Procedure & Process integration & monitor
● Drive Material Training
● Material SOX Coordinator
● Develop small office tool to improve team efficiency.
● Document management
● Site leader for site super user team focusing on solving/collating issues and do escalation when
necessary

Position Title : Buying Controller Manager
Position Level : Management
Specialization : Merchandising
Industry : Retail / Merchandise
Duration : Oct 2012 – Jul 2013

Work Description :
• Preparing the budget for future buy and working closely with the head of brands (HOBs) to ensure the
purchase of right products in accordance to projected trends and sales thru data.
• To monitor sell thru of all brands (Nike, Puma, Adidas, Reebok, Brooks, Umbro, Lotto, Li Ning, Converse,
Brooks, New Balance and etc) below 12 months performance and focusing on 0-3 months to achieve 60%
sell thru mission.
• Compiling and analyzing the overall sell thru commercial portfolio for below and above 12 months.
• Responsible for the accounts management, to work with suppliers on commercial campaign, marketing
calendar, support from vendor, contracts, policies, margin policy and etc.
• Leading and managing a team of 12 on delivery schedules for new product arrival and making sure the
company purchase as planned and received delivery as purchased.
• The contact point for negotiations with suppliers and responsible to follow up with brands and make sure
brands fulfill promises made during future buy as part of shouting strategy (above the line, below the line,
pull and push strategy by understand the three concepts which is, SELL (What we can sell by doing the
market survey) and BUY (What we can i.e. right products at the right price).

Responsible to prepare monthly top 20 best selling and bottom 20 poor selling and update weekly to all
stores and management team and update compilation for monthly management meeting.
• Responsible to find a new strategy to grow categories business for examples, footwear and apparels mix
and etc.
• To liase with Finance on delivery orders, credit note and debit note follow up with suppliers.
• Leading the team for product nominations for new opening store by working closely with stock
management team for physical movement of the stocks and inter transfers process.
• Responsible for ordering locking system based on banners by working closely with head of brands.
• Prospecting new brands by analyzing
• Prepare Department Standard Operating Procedure (SOP) and train sub-ordinates and newcomers

Position Title : Section Manager(Assistant Manager)
Position Level : Management
Specialization : Material Management/ Purchasing
Industry : Manufacturing / Purchasing
Duration : May 2002 – Sep 2012.

Work Description :
● Managing Hi Mix-Lo Volume project and complex mechanical project (also known as Semiconductor
(Brooks Automation) which is new-awarded business to Celestica Johor. The main customers for this
Project are, Applied Material (AMAT), Varian and LAM.
● To work closely with supplier for FAI submission for Copy Exact ( A policy requiring that only changes
approved by Celestica via the ECO or deviation process are authorized for FAI use) to support AMAT (
Applied Material) Project.
● Work and monitor closely with supplier and supply quality Dept to ensure the physical part are not having
cosmetic issue especially for all the metal and frame to support this semiconductor business.
● Monthly review and accountable on quality improvement projects of reduction customer inventory holding
(inventory profiling and strategies) example:- Safety Stock, SMI(Supplier Manage Inventory,6 Months
consolidated purchase & etc .
● Leading the team meeting department KPI (key performance index).
● Leading Rockwell & Agilent’s Project, LoJack, Motorola and Brooks for any audit conducting in Celestica JB
such as ISO 9001(Quality Management Systems), ISO 14001(Environmental Management Standard),
Corporate Inventory Audit and Sarbanes-Oxley Act of 2002(SOX) audit (Financial Procedures and
Processes under SOX404).
● Co-Leader for CJH for Direct EPR Design system developed by Regional IT.
● Co-Leader to train new buyers on Material Master Module (SAP system).
● Assist and execute implementing inter-site purchase consolidation for the purchase cost reduction.
● Leading the SCM team and accountable to ensure materials availability, readiness to support NPI (new
product introduction) or FA build.
● Responsible to interface with customer for materials related i.e., availability, readiness and etc, gating
items, etc. Participates in weekly conference call with Asia and US-based Customers.
● Responsible to monitor customer’s raw material inventory at Celestica facility (customer hub).
● Lead buyer team to fulfill demand forecast based on MRP (SAP) for all active, passive and mechanicals
parts. Re-scheduling of Purchase Orders based on forecast change (upside / downside / cancellation).
● Lead and execute supplier negotiation for cost reduction and terms improvement such as Minimum Order
Quantity (MOQ) and lead-time reduction. Intermediate for MPN re-verification in cases of incomplete
MPNs in customer BOM (Bills of Material)
● Lead and execute supplier sourcing for new materials to support new product introduction (NPI)
● Responsible to control material excess and obsolete (E&O) and provide reports to Management.
● Responsible in identifying substitutes for part shortages through:- a) Data Warehousing-World Wide
Materials System for inter-site availability. b) Open markets searching through out Celestica approve
Distributors or Broker.
● Participate in ECN (Engineering Change Notice) Meeting – update materials exposure & liabilities as well
as new phase in materials.
● Participate in Sig Sigma Project for cost saving in Rockwell’s Inventory Reduction.
● Accountable to ensure materials are hand over to production in case of urgent materials shipment to fulfill
urgent demand (avoid line stoppage).
● Capitalize on materials with similar MPN (Manufacturer’s Part Nos) to be use on other BOM in case of
excess / shortages of materials by raising adjustment form.
● Raise adjustment form to correct Part Nos vs. quantity in cases of materials capitalization as above
● Assist in financial issues such as arranging advance payment, resolving overdue invoices and problematic
invoices with Finance Department.
● Raise shipment request for urgent cases. (Out of office hour delivery)
● Support corporate initiatives in minimizing supplier base by providing related data on monthly basis.
● Control Key Operating Indicator such as Day of Supply (DOS), Inventory Turnover (ITO), assurance of
supply to meet customer OTD-R (on time delivery receipt) and meeting the hit rate(rescheduling &
cancellation activities) target must above 85%
● Execute Supplier Managed Inventory (SMI) initiatives to reduce inventory holding.
● Control freight cost by managing supplier deliveries through freight consolidation.
● Participate in Kaizen and Leans activities.
● Team member in Restriction of Hazardous Substance (RoHS) conversion committee.
● Fully in-charge of sourcing components to support NPI (new product introduction) or first article run.

Position Title : Planner
Position Level : Executive
Specialization : Manufacturing/Planning
Industry : Manufacturing / Planning
Duration : Jan 2002 – May 2002

Work Description:

RESPONSIBILITIES:

● Create and maintain Master Production loading and Master Shipment Plan.
● Loading of customer (Agilent) 6 month forecast into SAP system
● Production Order (PO) System Maintenance.
● Responsible for shipment arrangement to customer (Agilent)
● Customer RMA-System maintenance, shipment, follow-up and rework cost
● Daily shipment update to six customer locations.
● Follow-up material shortages with buyers.
● Entertain customer inquiries related to deliveries and materials (part’s spare), manage customer demand
changes.
● Responsible to acknowledge customer Web PO.
● Prepare monthly shipment history and participates in weekly conference call with customer to updating on
materials status and shipment plan.
Company Name: Solectron Technology Sdn. Bhd
Position Title : Material Fulfillment Specialist
Position Level : Junior Executive
Specialization : Material Management/Supply Chain
Industry : Manufacturing / Material Management
Duration : Oct 1998 – Jun 2001
Work Description:

RESPONSIBILITIES:
●Direct reporting to Material Manager
●Execution on Order Release, Rescheduling and Cancellation using Infimacs system.
●Responsible for the control of shortages and excess reports to Management.
●Responsible in identifying substitutes for part shortages through :-
I. WWMS – World Wide Materials System for inter-sites availability
II. Infimacs 11 System (Enterprise Resource Planning ERP software)
III. And Distributors, with CSCM (Customer Supply Chain Management) approval.
● Responsible for EOH (Excess on hand), Supply Line Demand.
● To expedite materials release to production in a timely manner, to follow up closely for UIR (urgent
inspection request) parts clearance, data entry and buy-off IQA(In coming quality assurance).
● To coordinate ADR (Administrative Discrepancy Report) / MDR (Material Discrepancy Report) meeting with
the Team Members and expedite disposition of rejected materials.
● To ensure problematic invoices are resolved immediately.
● To attend ECO (Engineering Change Order) meetings and ensure proper cut-in of Work Order changes.
● In charge of the monthly Cycle count to establish accurate inventory and ensure accurate procurement or
replenishment of parts to avoid and surprises.
● To attend conference calls with US-based Customers (Mobility) for materials exposures, shortages, etc.

Position Title : Payroll, Accounts & HR Assistant
Position Level : Junior Executive
Specialization : Admin / Human Resources
Industry : Admin / Human Resources
Duration : Sept 1997 – Oct 1998

Work Description :

RESPONSIBILITIES:
● Direct Report to Personnel and Administration Manager
● Responsible for staffing, staff training both external and internal
● In charge of Accounts Payable, Receivable, General Ledger, General Costing
● Handle Payroll, which includes EPF, SOCSO, Income-tax, Employee leave and Employee claims.
● Responsible for generating Personnel Reports, Appointment/Confirmation Letters.

Employment History

2012 – 2014
Position Title (Level) : Telemarketer
Specialization : Marketing

2014 – 2018
Position Title (Level) : Customer Care Executive
Specialization : Customer Care

2018– Present
Position Title (Level) : Customer Care Representative for Global Registration & Scheduling
Specialization : Customer Service

WORKING EXPERIENCES

SAFETY OFFICER | 05/2021 – PRESENT

• Conducted Safety Health Committee Meeting and Inspection
• Developed and implemented the Standard Operation Procedure at
workplace
• Establish Emergency Response Team at workplace and ensure the
readiness of the team to response to emergency
• Assisted in any monitoring required by regulations
• Delivered Safety Induction Briefing for new workers
• Ensure the water discharge from water treatment plant comply to the
regulations required
• Updated information required in local authorities’ website

SAFETY, HEALTH AND ENVIRONMENT ASSISTANT | 11/2020 – 05/2021

• Assisted assistant manager in investigation of any accident, near miss
accident, dangerous occurrences
• Conducted inspection at workplace and make recommendation
reports to the respective department weekly
• Distributed request for First Aid replenishes, safety shoes exchange
and Personal Protective Equipment for every department
• Prepared monthly SHE Reports, LUAS Reports and Security
Performance Reports to the management
• Assisted in delivering safety training programmed such as Hearing
Conservative Programme and First Aid Management training to the
workers
• Developed and implemented the Standard Operation Procedure for
COVID-19 Management at workplace
• Assisted in Scheduled Waste Management
• Assisted in liaised with all the local authorities such as DOSH, BOMBA,
POLIS, KPDNHEP and MPS
• Monitored the effectiveness of corrective and preventive actions
implemented by SHE Department

PROCESS ENGINEER | 09/2019 – 03/2020

• Assisted senior engineer and laboratory operator in daily chemical
testing
• Conducted Salt Spray Test (SST) for every product and report to be
send to customers and quality department
• Handled First Article (FA) for every new incoming product and
process
• Reported chemical stock take every month

LABORATORY ASSISTANT | 01/2019 – 06/2019

• Performed laboratory monitoring testing of wastewater treatment
plant such as pH, turbidity, TSS, MLVSS, MLSS, COD & BOD
• Monitored the stocks of chemicals usage, consumptions and dosing
rate to suit the plant operation
• Handled documentation of laboratory and record keeping both
hardcopies and softcopies
• Updated monthly data and graph for parameters in Biological
Clarifier that need to comply to EQA