Star Profile Candidates

· Provide lecturing and tutoring services on Business Statistics, Advanced Business
Calculations, Maintaining Financial Record and Accountant in Business modules
· Support administrative duties such as in marketing and counseling, including attending
outdoor exhibitions and other marketing activities, collection of fees and credit control
system, coordinate and promote new courses and involve in organizing indoor and
outdoor activities
· Provide tutoring services on Malay Language, English, Mathematics and Science modules
· Provide tutoring services on Mathematics and Additional Mathematics modules
· Started with a cleaning process such as checking for NAs, normality, collinearity and do
some transformations for non-normal variables
· Analyzed and visualized the result from the data set using R programming
· Had a regular meeting with lecturers to discuss about any improvements should be taken
to improve the visualization and result
· Some of the data sets are:
· Diabetes: Excelled in designing research that well explained the risk of getting diabetes
and medical predictor variables.
· Center for Policing Equity: Used data set from Kaggle.com to investigate the problem of
racism in policing and visualized using R Programming and Dashboard.
· PharmacoSmoking: Estimated survival and hazard functions and fit a model to the data.
· Airline air time performance: Analyzed the performance of the carriers from American
Statistical Association data.
· Data.worldbank: Investigated life expectancies and predictors to develop a linear model
which explained the life expectancies. The data is from World-Bank database for
development.
· Wsma: Succeed in modelling stock market activity by using data from 1990 until 2008.
Applied different classification methods such as Logistic regression, Linear Discriminant
Analysis (LDA) and K-Nearest Neighbours. Validated the model using Validation set
approach and Leave one out cross validation approach.
· Negotiated with Professor of Economics at the University of Essex, where she was a Former Director (2002-2009 July) Centre for Computational Finance and Economic Agents (CCFEA).
Task Given:
· Managed in Cross Border Granular Network Analysis of Global and Within Country
Project in Department of Economics.
· Used PAJEK to create network analysis from input output sectorial granular data to model
the industrial production and GDP for some OECD countries.
· Designed and prepared a complete 2D drawing about Air Cooler Heat Exchanger comply
with customer demand, with referring to a standard (Pantech Standard, Standard Pipe
Schedule).
· Prepared Bill of Materials of each air cooled product.
· Designed 2D nozzle drawing based on Pantech Standard.
· Collaborated with team members to ensure meet customer satisfaction, reduce cost and
increase profit.
· Experienced in site visit.

A. To convert Job Instruction from CS Dept. in production schedule
B. Responsible to planning schedule to ensure delivery arrangement
smooth and meet requirement.
C. Communicate with CS Dept. to prioritized order to meet customer
requirement

Weekly report revenue and WIP report to management by using Metacom System
-Daily perform service entries for Maintenance claims
-Weekly report PO value receive from Shell to management from SAP System
-Weekly meeting with Shell to discuss insufficient PO for claims
-Verify the invoice from subcon before approval
-Prepare payment certificate for sub-contractor (manpower supply) after verify their payment
-Every month having kick off meeting with subcon
-prepare the minute during kick off meeting
-Issue the PO for subcon / vender by using Metacom System
-Negotiate best purchase price from venders & subcon.
-Prepare the bid tab for comparison between subcon & vendor
-Prepare contract for subcontractor & GM for signature.
-Prepare the cost report for management.
-Prepare the Pre-Qualification for subcon to fill up.
-Prepare the budgeting, forecast every month.
-Prepare the forecast AR every month & match with finance.
-Responsible for material & manpower sourcing.
-Liaise with project team on material specification.

Provide supporting documents and management report to auditor
● Perform data entries and day to day financial operation
● AP & AR monitoring/credit control – key in & verify
● To assist in preparation of cash book and bank reconciliation
● Liaise with external parties, including supplier, customer, auditor etc
● Post transaction to journal, ledgers and other record
● In charge of inter-related company (HQ) transaction and reconciliation
● Assist in identifying and resolving operational issues relating to account
● Process staff expense claims and update petty cash

To coordinate raw material code with corporate raw material and Product Compliance Manager (if any).
To coordinate with toll manufactures and ensure delivery in time.
To coordinate with pigment suppliers across the world on pre-shipment samples (PSS).

 To report to QS Manager and shall be responsible for all QS and contractual matters related to the execution of the construction contract including but not limited to payment certificates, claims, variation orders, etc.
 Provide assistance to the team during negotiations, arbitration or any other forms of dispute resolution.
 Price / forecast the cost of the different materials needed for the project.
 Prepare tender documents, contracts, budgets, bill of quantities and other documentation.
 Track changes to the design and / or construction works and adjusting budget projections accordingly.

• Developed project time plan using Microsoft Project 2016. Executed, controlled & reviewed project time plan of moulding and assembly parts.
• Analysed and interpreted manufacturing data, such as engineering drawings, specifications, purchase order.
• Created and maintained documentation for manufacturing operation, i.e. PFMEA, PPAP, operation procedures, parts specifications, master BOM and ECN.
• Organized cross functional meeting for problem solving and project control.

 Handled quotation forms
 Inspected site
 Handled documents such as tender documents
 Handled CCC document for handover
 Handled delivery order (DO) record for material
 Liaised with consultant regarding inspection documents and submission of drawing and materials
 Handled material and settlement report and send to the client
 Handled documents for CCC, inspection forms, cube test, rebar and BRC
 Do reports for Project manager
 Handled memo from developer (clients)
 Handled new progress claim, final payment, retention sum, advance payment, units of rates and contract.
 Handled with sub-contractor and finance department regarding progress claims and invoice.
 Deliver tender document to clients and handled with authorities.
 Documentation of progress claim documents and contracts documents.
 Meeting with site QS and sub-contractor regarding progress claims and contract document.
 Do monthly claim documents.
 Do monthly report in client penalty and monthly department report.
 Handled administration work.
 Handled summary for payments and record of the payments

Worked with spreadsheets, sales and purchase ledgers and journals efficiently.
• Managed, controlled, petty cash transactions and chased after outstanding funds.
• Reconciled statements of accounts and prepared schedules to support statutory accounts.
• Liaised with top management team and audit team in checking, amending, and updating
the financial reports.
• Worked with Human Resource team in managing and preparing payrolls.
• Capable to do book-keeping with minimum supervision within stipulated timeframe.
• Billing and managing clients feedback with outstanding.

• Works with precision to ensure that all electronics and hard copy filing is accurate and easily retrievable.
• Receives, catalogues and stores hard copies and electronics copies of technical drawings, reports and related information in orderly manner, in line with policies and procedures.
• Allocates and controls the document numbering system for the project work.
• Responds in timely manner requests to retrieve information, information searches and general request support from resident engineer and work inspector.
• Archives documentation in line with company and statutory document retention requirement.
• Allocates and controls the document numbering system for the project work.
• Ensure that project documents follow the company’s standards, stay maintained and accurate and are available to all employees and managers who need them.
• Keeping track of important project documents like project drawing and contracts.
• Creating reports for construction manager, keeping documentation safe and backed up and performing data entry tasks when project documents need updates.
• Helping to ensure documents are requested and delivered at the appropriate times to help contribute toward timely project completion.
• Allocates and controls the document numbering system for the project work
• Responsible to perform all tasks associated with traffic management for works, events or emergencies accoradance to the relevant statutory and regulatory requirement.
• Implement traffic management scheme in accordance with basic rules, from a traffic management plan (TMP).
• Monitor traffic behaviour and or flow to ensure safety is maintained at all times.
• Ensure loading and unloading assigned vehicles with the necessary signage and associated devices.
• Care and maintenance of assigned signage and traffic management devices.
• Responsible for the timely preparation and submission of all documents/reports/analysis for activities in charge.

• Troubleshoot & Repair printer machine unit
• Coordinate technicians for daily service cores.
• Generate daily service cores in drive sheets.
• Document daily parts requisition form & stock dispatch form & outdoor technician output form.
• Attend customer calls.
• Control incoming & outgoing spare parts.
• Generate spare parts documents.
• Testing and Tuning printer machine.
• Installing Ricoh printer & scanner In customer computers.
• Remote customers computers to troubleshoot printing & scanning issues.
• Incoming and Outgoing Inspection
• Internal MRB & 8D
• Quality problems in production
• Internal Audit
• Monthly Incoming & Outgoing Reports

– Perform analytical skill and audit procedures to ensure financial statements
prepared in accordance with statutory requirements
– Prepare the tax analysis and computation for dormant, active companies and
SME investment holding company
– Engage and liaise with key management
– Direct and supervise the work and performance of junior auditors

• Ensure relevant project documents are readily available before proceeding with mass production document generation company SAP system.
• Coordinate and lead new project kick off meetings with customers and internal, Quality, Engineering and IT teams to consolidate project control plans for documentation, production scheduling, and resource planning and project change process.
• Train new hires on companys’s SAP document handling and monitoring system, project control plan verification and system troubleshooting and resource planning.
• Streamline and author inter-department weekly project report for project man hours performance index, project schedule performance index and project cost performance index.
• League with manufacturing engineers in implementation of internal projects and data collection for correlation analysis. Focused on process data collection to reduce cost, maintain quality and timely flow of integrated circuits.
• Analyse Contract Change Authorizations (CCAs) from customers on technical specification changes and update project team on commercial impacts.
• Support and regulate activities for incoming and outgoing documentations are in conformance with ISO 9001 (QMS) & ISO 14001 (EMS) standards with regular audits.
• Scrutinized and verified invoices, purchase orders and non-purchase orders invoices, weekly payroll updates, employee incentive disbursements and employee tax information incompliance with Malaysia labour laws.
• Directed and oversaw all human resources functions including recruitment selection, hiring, employee training, on-boarding of newly hired foreign employees and exit interviews.
• Spearheaded paperless attendance system by integrating RFID Attendance Management System at all Jaring Mantap Branches to eliminate employee clock in – clock out time edits/errors.
• Devised a cost-effective incentive and morale-boosting, monthly programs to nurture and to strengthen employee and employer bond thus improving the workforce satisfaction and productivity.
• Implemented a merit increase salary review system with built in factors such as, individual performance, market salary rate of the job and internal equity to ensure fair and equitable review of salaries.
• Guided and rendered training for operation executives in areas related to finance, financial reports, internal controls, labor management and payroll adjustments.
• Screened clients financial closing and prepared journal entries for senior accountant review.
• Evaluated audit documentation to ensure quality and compliance with firm’s professional standards.
• Ensured weekly firm expenditure, client payments and receipts are updated and bank
statements are reconciled before submission for stakeholder’s review.
• Administered client queries in regards to invoices, tax statements and prepared reconciliation reports for customers.
• Prepared tax provision schedules as assigned and communicated the results of these calculations to senior management and external auditors.

Accomplishment
➢ Successfully coordinated and implemented Lean Manufacturing Project to reduce cycle time by creating a visual display on daily output tracking to eliminate double/ duplicate date entry.
➢ Promoted to Human Resource Executive.
➢ Awarded best Employee under Quality Management for company

• Write news and articles
• A photojournalist & broadcast journalist who handles gadgets.
• Involve in marketing but more into communication part.
• Counsel students and recruit them to study with University.
• Handled the social media of University (FB and instagram as well as their office email).

* Answer calls and emails to provide rate and availability information. Utilize computer system to update and confirm reservations and room availability.
* Explain hotel amenities and surroundings.
* Confirm and update reservations, including entering data into online system.
* Clearing traces and following up booking and guest request confirm direct booking over the phone and send confirmation.
* Daily arrival check to ensure reservation accuracy.
* Take orders and serve food and beverages to patrons at tables in dining establishment.
* Check with customers to ensure that they are enjoying their meals and take action to correct any problems.
* Communicate with customers to resolve complaints or ensure satisfaction.
* Listening to customer requirements and presenting appropriately to make a sale
* Maintaining and developing relationships with existing customers in person and via telephone calls and emails;
* Cold calling to arrange meetings with potential customers to prospect for new business; * Responding to incoming email and phone enquiries;
* Acting as a contact between a company and its existing and potential markets;
* Negotiating the terms of an agreement and closing sales;
* Gathering market and customer information;
* Representing their company at trade exhibitions, events and demonstrations; *Negotiating on price, costs, delivery and specifications with buyers and managers; *Challenging any objections with a view to getting the customer to buy;
* Advising on forthcoming product developments and discussing special promotions;
* Creating detailed proposal documents, often as part of a formal bidding process which is largely dictated by the prospective customer;
* Liaising with suppliers to check the progress of existing orders;
* Checking the quantities of goods on display and in stock;
* Recording sales and order information and sending copies to the sales office, or entering figures into a computer system;
* Reviewing your own sales performance, aiming to meet or exceed targets;
* Gaining a clear understanding of customers’ businesses and requirements;
* Making accurate, rapid cost calculations and providing customers with quotations
* Handles group booking for hotel rooms and theme park tickets.
* Handling roadshow for Matta Fair and many other corporate companies
* Telemarketing to expend new leads to hit the target and increase sales.

• Developing long-term relationships with customers and overseeing sales.
• Satisfy customers’ needs and requests, respond to their queries in a timely manner and aspire to deliver a positive customer experience.
• Communication and negotiation skills and be customer service oriented.
• Supervise account representatives to ensure sales increase Set and track sales account targets, aligned with company objectives
• Monitor sales metrics (e.g. quarterly sales results and annual forecast Suggest actions to improve sales performance and identify opportunities for growth
• point of contact and handle customers’ individual needs
• Report on the status of accounts and transactions
Responsible for overall Receiving and Shipping Processes, Oracle based system tool – updating and maintaining records for all RMA processes, Managing and maintaining RMA Repair and Calibration operational and capital expenses. Penang Service Center Interface and planner for all Customers and ASIA based sales branches. Continuous Improvement and ISO 17025 document keeper. Responsible for customer and
• Purchasing/Buyer Functions
• Work with multiple vendors to determine the best deals for company, and will have to evaluate the many pros and cons of each, based on price, quality, speed of delivery and other factors.
• Make decision, need to use the information and have gathered to make decisions on behalf of the company. Analyze prices and get the best deals possible.
• Review of delivery commitment and agreement, renewals.
• Supporting the System Management Team during request for quotation and sourcing activity
• Organizing supplier kickoff and monthly reviews
• Driving for 100% sourcing on time on new parts
• Negotiation and obtain best service level
• Manage supplier readiness
• Drive continuous improvement of component savings opportunities
• Manage service partners, review vendors performance and spending.
• Manage Cost transfer between Branches (maintaining and updating with Finance)
• Services & Business Function
• Overall logistics and transportation coordinator for RMA – Penang Service Center
• Manage all incoming/outgoing delivery ( commitment and deadlines on customer returns)
• System tools : Service Manager, Oracle, Olite support tool expert (trainer)
• Improvement Projects Tracking and Updating (Asia Services)
• Provide support to India/Thailand/Malaysia and etc SR & ROgeneration and up-dating system for RMA
• SPOC for large install base customer and CSR for all jobs performed in PSC for Asia
• Ensuring all cal certificates and data’s furnished to customers on timely manner
• Perform tasks as RMA Planner
• Managing PDC (Repair / component/replacement/loaners/packing materials RMA/FIS
• Coordinating manual shipping docs for India & Japan branches
• Work with Sales on HW Services sales funnel, follow up and closure of marketing activity
• Projects and meeting minutes updating and follow up for closure.
• Responsible for replacement program for overall Asia Services.
• Support Asia Services Manager on project works and follow ups with other sites on improvement activity
• Back up for RMA Planner/Admin for CSC.
• Operational Functions
• Communicating with customer/user on all operation plans and drafting the calibration and repairs (Return to Depo) schedule based on customer’s request and company’s best practices to delivery deadline and commitments are always met.
• In charge of tracking and analysis of key performance matrices for PSC.
• In charge of corrective action and recovery plans on poor performance
• Resource planning for both equipment and manpower to ensure smooth operation in the depo.
• Conduct training for new logistics and administration staffs for service centers.
• Responsible documenting down diagnose issue caused by an equipment onsite and provide pro-active suggestion for equipment management team.
• Follow up and close monitor for Outgoing/ incoming units for Repair and Calibration meeting delivery deadlines.
• Generate IPS report – conduct daily meeting on scheduling on time delivery, priorities back logs.
• Request Quote from Third Party Vendor and arrange outsourced services
• Managing customer escalations, phone support and emails responses as single point of contacts customer account based.
• Work with regional Customer Contact Centers on service orders and Return Material Authorizations, logistics and statuses tracking/closures.
• Company’s online customer survey call up, enhanced participation and tracking and improvement activities.
• Oracle based Siebel super user champion & Review and adding capability in the system for Calibration and Repair Penang Service center.
• Responsible for all continuous improvement activity for PSC, tracking monitoring progress and closures.
• Booking rooms and travel arrangements for PSC staffs.
• Preparing meeting minutes and distributing material/agenda for meetings internal and external meetings.
• Drafting letters and other documents, such as PowerPoint presentations for internal and external customer communications.
• Process and documents controls which involves internal audit preparations and documents and training records keepings.
• Logistic Functions
• Performing Finish Good Inspection on customer equipment’s and report into system. Inspect and control in process & outgoing products qualities in accordance with customers’ or specified standards.
• Monitor and tracking on aging units & Tracking critical shipments out and receiving from overseas,
• Prepare invoices for incoming and outgoing unit/apply custom clearance documents (K1/K2 forms for free trade zone and none free trade zone customers.)
• Financial Functions
• Overall Service center’s financial monitoring & controlling of expenses according to budgets
• Planning and controlling: This involves deciding what the operations resources should be doing and making sure that it is getting done. Improve the overall performance of operation with Operation Manger.
• Controls of Payments and invoices, Raising PR and PO as well keep track of all Blanket PO’s utilization with various vendors.
• Responsible in ensuring all calibration events is updated to the system for the billing and order closure.

• Successful placement of open jobs within the targeted timeline through most efficient sourcing channels in most cost-efficient manner
• Stakeholder management – effective engagement will all hiring managers to ensure successful recruitment execution.
• Ensure accurate and up to date recruitment dashboard and analytics for effective reporting.
• Establish recruiting requirements by studying organization plans and objectives; meeting with managers to discuss needs.
• Determine applicant requirements by studying job description and job qualifications.
• Successful placement of open jobs within the targeted timeline through most efficient sourcing channels in most cost-efficient manner
• Attract applicants by placing job advertisements; using newsgroups and job sites.
• Shortlist and arrange interviews for shortlisted candidates
• Evaluate applicants by discussing job requirements and applicant qualifications with managers; interviewing applicants on consistent set of qualifications.
• Assist in performing reference and background checks for potential employees
• Manage the offer process by preparing salary tabulation, extension of offer to candidate and managing negotiations when needed
• Manage the onboarding of new hires including document submission, pre-employment checks are completed and first day orientation.
• Effective management and timely processing of Employee Referral Program (ERP Timely management of Careers webpage and email – ensure that all jobs are posted concurrently on Jobstreet and company’s website and all resumes received from Careers email are processed.
• Updating and maintaining a monthly recruitment tracker
• Maintain a resume database / talent pipeline of potential candidates for high turnover or key positions
• Update job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks;
• Any other responsibilities that may be assigned to you from time to time
• Passionately identifying, attracting & recruiting the right talents for company at all levels. Acted as an anchor to talent attraction initiatives & end-to-end recruitment. Initiated, identified & created talent pipelines relevant to many different projects & need of organization and contributed to the continuous development of recruitment process.
• Developed contract terms for new hires, promotions & supporting employee relationship in location & during on-boarding.
• Well-versed with FKW hiring (Mandarin, Tagalog, Indonesian, Thai & Japanese speakers),
• Assisting HRBP’s with MDEC approvals, Expat Services and also HR related matters (when needed or assigned).
• Developed job-descriptions, advertised job vacancy via cost-effective channels. Lead employer branding initiatives and organize or attend job fairs and recruitment events Implementing sourcing strategies and creative recruitment ideas.
• Drive end to end recruitment activities (sourcing, interviewing, selection of candidates, salary negotiation, job offer, reference checks, on-boarding) with responsibility to deliver all facets of recruiting success throughout the organization by developing recruitment plans,
• Sourcing potential candidates through online channels (e.g. social platforms and professional networks. Forecast quarterly and annual hiring needs by department Foster long-term relationships with past applicants and potential candidates
• Involved in drafting/ improvising Contracts foe all levels including assisting the Head of People & Culture (HR) with all HR related matter
• First Line support for Operations Dept. and employee’s in terms of Operational HR Activities/matters.
• Managed 150 to 200 headcounts for payroll and HR purpose
• Providing appropriate advice and support when needed to respective managers for Performance Appraisal/Management, Employee Relations, Compensation and Benefits, Leave Enquiries and other HR related matters.
• Responsible to maintain and manage the HR filing system (both hardcopies and online staff files).
• Resolving conflicts and provides coaching; counseling on HR related matters for Operations Dept. within a defined organization by providing HR policy guidelines.
• Maintain and manage the access card and locker key spreadsheets to ensure no breach of premises. Support the HR manager as directed to complete HR activities including (but not limited to) recruitment, administration, facilities and office management.
• In charge of the collation of immigration applications and manage the lodgment process (MDEC & Expat Services). Assisting Expatriates with expat requirement and related matters.
• Developed contract terms for new hires, promotions & supporting employee relationship in location & during on-boarding.
• Passionately identifying, attracting & recruiting the right talents for company at all levels. Acted as an anchor to talent attraction initiatives & end-to-end recruitment. Initiated, identified & created talent pipelines relevant to many different projects & need of organization and contributed to the continuous development of recruitment process. • Act as contact for enquiries to / from statutory bodies in relation to EPF, SOCSO, MDEC, Immigration and Inland Revenue Department. • Manage the HR ticketing queue for any administrative requirements including (but not limited to) probation completion, training completion, confirmation letters, contractual documents. • Coordinate the probationary review process, including sending reminders and following up with managers and team leaders.
• Manages staff movements such as secondment, transfer, promotion, and exit/separation management such as resignation, termination, suspension and non-renewal.
• Conducted staff counseling, exit interview and domestic inquiry as and when required.
• Drafted disciplinary letters i.e. Show cause, Demand, Warning, Suspension and Termination letters.
• Manages performance management as well as Performance Improvement Plan (PIP).
• Employee engagement – Employee Survey management, Coffee Session, Monthly employee events including company events.
• Assist with the completion of various HR reports as required such as Payroll report, OT report, Headcount report, salary, increment and bonus payment slips including relevant monthly documents and payments to EPF, SOCSO and Inland Revenue Department, as per statutory guidelines.
• Assist company employees with provision of confirmation letters and any other supporting documentation they require.
• Assist with the review, improvement, development and implementation of HR policies, procedures, processes, record management and reporting. Contribute as directed to local and global HR projects.
• Monitoring and researching compensation and benefits policies and plans. Ensuring compensation and benefits plans are cost-effective and competitive. Comparing benefits and compensation plans, job classifications, and salaries through data and cost analyses,
• Designing reports and recommendations based on research and analysis for senior executive team. Preparing and updating job descriptions and occupational classifications. Writing and revising job descriptions and determining position classifications
• Ensuring company is compliant with Employment Law. Monitoring government regulations, legislation, and benefits trends
• Assessing the organization’s pay structure and evaluating compensation policies. Researching compensation trends and reviewing compensation surveys. Researching and analyzing benefits plans, programs, and policies
• Administering the organization’s benefits programs (e.g., retirement plans, leave policies, wellness programs, insurance policies, etc.). Making recommendations based on data analyses
• To facilitate co-operation between an employer and the employees of the employer in instigating, developing, and carrying out measures designed to ensure the health and safety at work of the employees as an OSH committee.
• Managing the enrollment, renewal, and distribution processes. Preparing and updating salary scales and making recommendations to managers regarding job descriptions, salaries, and classifications. Involve in yearly salary review / benchmarking.
• Monitor and execute HR strategies, policies and procedures within functional scope of work. Maintain and ensure relevancy of Employee Handbook and Procedures
• Interpret instructions and issues arising and implement actions according to relevant policies and procedures. Assist in the evaluation of training programs.
• Assess training needs through surveys, interviews with employees, or consultations with managers or instructors.
• Assisting in designing and creating training manuals, online learning modules, and course materials. Review training materials from a variety of sources and choose appropriate materials
• Deliver training to employees using a variety of instructional techniques. Perform administrative tasks such as monitoring costs, scheduling classes, setting up systems and equipment, and coordinating enrollment

• Resolve customer complains via phone
• Use telephone to reach out customers and verify their account information
• Greet customers warmly and ascertain problem or reason for calling
• Assist with account information
• Promote products & promotions that banks has
• Provide technical support for incoming calls or chat regarding IT issues related to computer systems, software andhardware
• Responds to queries either over the phone or chat
• Respond to email and Lync messages for users seeking help
• Guide user to resolve their issues
• Follow up with users to ensure issues has been resolved.

• Do computer testing about their product
• Do censor house to house to know how many of the local citizen that doing agriculture as their main income
• Do report every end of month about sales,be in cashier ,entertain
• customer by fulfill their needs such as,do wraping gift,help them brings
• the thing they buy from us to their car.
• Entertain customer online, preparing report
• cashiering.monitor closing cashier with revenue deparment stock arranging,restock product,display product .
• Stocktake every 3month.
• As supervisor beside doing sales on sales floor, my responsibility are including do weekly and monthly report regarding sales and staff performance, conference call every month for new floor-set arrangement, also daily report from sales bank in to opening and closing system.
• Responsible for Weekly ordering stock, ensure all non-merchandise stock are ready

• Cashiering
• Stock replacements
• Customer service
• Stock received
• Store room activities
• Greeting customer walk in customer.
• Promote new arrival in store.
• Advise customer when they needed.
• Work hard to achieve personal target.
• Work hard to achieve store monthly target.
• Rotation morning briefing yesterday sales and today target.
• Trainning as supervisor.
• Do schedule rotation weekly shift for staff.
• Daily sales report.
• Make sure store in under control and cleanliness.
• Administrative tasks .
• Schedule or Reschedule appointment or meeting.
• Incharge Secret Filing Room.
• Incharge staff KPI document.
• Attend meeting or meet up on be half.
• Arrange transport if needed.
• Make sure report or complaints are priority.
• Taking minute or note.
• Booking flight/ hotel if needed.
• Checking claim or documentation submitted.
• Answering direct phone call.
• Checking license applying from security company.
• Be a good listener to customer.
• Arrange filing to department.
• Admin / clerical task.
• As a typist.
• Incharge filing room.
• Sometimes be a customer service department if needed.
• Help It Department checking of company computer
• Greeting customer walk in store.
• Advise customer when they ask for.
• Maintain store cleanliness.
• Work hard to achieve store target.
• Training do supervisor task.
• Taking order.
• Served customer.
• Advise what they looking for food.
• Promote new meal.
• Maintain cafe always cleanliness.

 To act as the initial point of contact for the Director in absence. Professional support and administrative assistance in all aspects of the office and division.
 Re-directing calls, enquiries and requests as necessary, photocopy documents, filing, sending faxes/email, print and arrange document sign.
 Follow up with task and projects; Arrange appointments and meeting for personal and business task, take notes in meeting.
 Monitoring the use of the corporate purchasing and issue cheque. Submitting receipt to the Finance Department for expenses claims, both internal and external.
 Assist Director to make room booking for his friends with special rates.
 Implement room inspection with Housekeeping / Maintenance to ensure the guest room is in tip top conditions.

-Managing and coaching a team of 3
-Aggressive client acquisition plans, resulting in regional sales increase of 40%
-Establishing new sales channels in underserved industries
-Presented monthly, quarterly and annually sales projections
-Coordinating with key customers, leading to long term supply agreements
-Cooperating with warehousing team, successfully reducing product lead time, increasing customer satisfaction
-Sales forecasting for efficient Inventory control
-Planning and execution of business strategies
-sales reporting
-Inventory control and product lead time
– In-charge importation of all products of company
– Distribution contracts and agreements
– Import/export documentation and customs clearances across more than 20 countries around the world
– SKU inventory control and Product Lead times
– Sourcing or new products and suppliers on potential products
– International Freight forwarding across more than 20 countries
– Dealing with sales team on retail distribution and POS(Point of Sale) materials for advertisement and marketing purposes
– Customs labeling, certification and clearing
– In-charge of new concept retail shop, turning unprofitable operation into fully profitable position three months, and expended retail operation into four different locations
– China import/export procedures

Participate tender process from Pre-Qualification tenderer
list to contract award.
Sort out the quotation and prepare cost comparison.
Prepare and certify sub-contractor’s payment certificate.
Coordinate with sub-contractor and site team.
Prepare monthly management report to update project
status.
Prepare claim for bank drawdown.
Prepare financial statement.
Assist Manager on project cash flow schedule.
Prepared and review VO breakdown and Final Account.

Problem solving.
Export booking and documentation.
Overseas the export team of 10.- 16 staff
Handling LC documentation and other bank docs.
Shipment scheduling.
SAP set up on going.
Cross trade shipment arrangements.
Applying all kinds of COO and FTA COO.
Mainly arranging air shipments.
Knowledge of in house systems WMS and ORACLE.
Liaise with freight forwarder for bkg shipments, trucking, sea or air shipments.
Handling return shipments.

 Handle Contract Customer – Key Account
 Preparing of quotation and tender’s documents
 Processing of customer’s sales order
 Work with other departments (Warehouse, Logistic) to coordinate order fulfilment effectively
 Preparing yearly contract review with Customer
 Handle all incoming enquiries (email, phone, fax, walk in customer)
 Preparing of quotation and tender’s documents
 Processing of customer’s sales order
 Work with other departments (Warehouse, Logistic, Technical team) to coordinate order fulfilment effectively
 Handle all communication with customers queries, complaints and local/oversea offices/warehouse
 Follow up on after-sales quotation
 Request costing proposal from local suppliers, negotiating of pricing, arrangement of delivery lead time

1 Study machine properties and characteristics
2.Carry out preventative maintenance on machines and production lines
3.Perform daily machine checklist and centrifugal pump overhaul date
4.Understand usage of every equipments involving maintenance activities and ensure proper usage
5.Maintain proper relationship with vendors and carry out purchasing of machine spare parts
7.Communicate with teammates and superiors about issues and problems and release official problem solving method in daily meeting
8.Hands on GOT software interface to get fully control on production line and detect issues occur
9.Perform special task such as production line conversion activities
10.Perform daily check on configuration of each sputter machine to ensure it follows the specification stated

• To monitor on secondary activities in order to fulfil the shipment schedule and ensure all goods must be delivered on time.
• Ensure workplace health and safety requirements are met and tack responsibilities for the security of the building and stock.
• Plan the arrangement of goods within the site and organize special
• requirement for certain stock, such as fragile products.
• Evaluate vendor’s quotation to ensure that they are in line with the technical and commercial specifications required for the project.
• Advise internal and external on issues regarding purchasing Terms & Conditions
• Responsible for the construction material management
• Responsible for the stock control and inventory management monthly closing for the inventory stock level.
• Responsible for the planning the goods day to day delivery to customer.
• Supervise the operation of delivery /transportation for local outstation.
• Efficient handling or shipment at the lowest possible to the company.
• Implement logistic plans & management to ensure quality delivery to meet customers’ requirements.
• Undertake other relevant tasks as maybe directed by the superior.
• Ensure loading and unloading efficiency and accuracy.
• Plan out the more effective and efficiency daily delivery route. Save the delivery cost with more effective DP.
• Effective to the DP will be the truck loading capacity, onsite services time and the road traveling time.
• The mention as above is the main point and help to build up the DP and save the delivery cost.
• The order that taken back from the seller is the most important part that effect to the deliver.

Job responsibility
– Responsible and managing for the overall logistics, transportation & customer service.
– Organising and monitoring daily incoming material and outgoing finished goods by sea, air and land.
– Liaise with forwarder and carriers for negotiation of quotation and servicing matter.
– To coordinate with warehouse personnel for shipment arrangement.
– Organise warehouse, label goods, and process shipment.
– Handling of MITI certificate application.
– Coordinating closely with sales team and production with preparation shipment based on customer order and additional special request.
– Responsible for overall customer’s orders, handling order processing, shipping documentation, system. shipment booking & shipping related matters.
– To ensure sufficient of raw material in warehouse before production starts for each order.
– Engage and Communicate with local and export customer (Thailand,Taiwan,Hong Kong, Indonesia, Philippines, China,Pakistan,Japan,Vietnam) for purchase order related issue such as unit price and shipment delivery date.
– Resolve any arising problem or complaints from customer via phone
– Identify and assess customer‘s needs to achieve satisfaction.

Duties & Responsibilities:
PRODUCTION Activities
•Overseeing whole factory production activity in order to meet target output and delivery schedule.
•Monitor and aim to improve productivity at Production Department as to maximize effiency as well as cost control.
•Plan and implement a safe and helathy work environment as to comply with legal requirement.
•Provide guidance and coaching to Junior employee as to motivate and promote good morale among the production team.
•Manage and support ISO 9001 certification.
•Monitor and achieve KPI for Production Department and motivate team members to achieve towards company goals.

CUSTOMER SUPPORT Activities
•Overseeing daily operations of Customer Service team
•Assit to communicate and liase with Customers in handling new project inquiries, order processing, shipment of product, On Time delivery achievement as well as commitment on backlogs recovery.
•Ensure Customer’s information requests, complaints and suggestions are handled promptly and professionally.
•Building customers’ relationship through effective communication and reliable service.
•Working closely with related department internally to ensure customers’ request are performed accordingly.
•Monitor and achieve KPI for Customer Support Department and motivate team members to achieve towards company goals.

SOURCING & PURCHASING Activities
•Sourcing and purchase material that meet company’s specification and support production schedule with on time delivery of purchase.
•Negotiate prices with approved sources to obtain high quality, lowest possible cost material that meet product’s requirement and specification.
•Perform factory visit before ordering.
•Provide strategies planning direction, guidance and supervision to direct reports related to prompt, cost effectiveness, delivery, and inventory control and planning direct and indirect purchase.
•Ensure all purchases are conducted in compliance with company Purchase and Procurement Policy with proper documentation, processes and meet company systems requirements. Ensure the practice of the company’s Code of Ethical Business Conduct.

WAREHOUSING MANAGEMENT
•Overseeing Raw Materials and Finished Goods warehouse and external warehouse management.
•Timely reporting of stock on weekly basis and ensure physical stocks and system must tie.
•All goods and raw materials must be timely received into respective warehouse and system must be updated timely.
•Accurate inventory accuracy.
•Ensuring maximal utilization of factory warehouse space.
•Plan, direct and manage warehouse and supervise their working activities on daily basis.

ADMINISTRATIVE ACTIVITIES
•Handle all foreign worker matters including renewal of working permit thru (MYEG), Insurance, FOMEMA preparatio, Levy preparation & Immigration matters and accomodations. •Dealing with local authorities (MBJB, JKKP, BOMBA, Jabatan Alam Sekitar) regarding inspection, licensing and renewal of permit.
•Responsible for factory facilities including vehicle, machinery and equipment.

1.Management of the flow of goods and services, involves the movement and quality of the raw materials from supplier ( from point of origin ) to point of consumption ( production ) .
2.Built and establish a good working relationship with Suppliers .
3.Supplier monthly review / visit
4.Improve an existing supplier quality performance, supporting new supplier selections and engaging with cross functional personnel to lead or participate in metric based improvement activities

• Oversees and directs all manufacturing operations, revenue plan, fiduciary accountability, facilities, and supports the Technology transfer, Regulatory, Quality functional areas.
• Executes day to day activities to ensure attainment of business unit goals, tactics, priorities, as well as identify resource needs.
• Management responsibilities also include developing and implementing policies and procedures, as well as coaching manufacturing staff, and driving business results.
• Responsible for day to day operations to assure alignment with company strategy and vision, including manufacturing, technology transfer, regulatory and quality, fiduciary, innovation, and talent management. • Lead, Coach, Develop, and Retain High Performance Management team with emphasis on building capabilities and capacity to meet company strategic objectives
• Promote a culture of high performance and continuous improvement that values learning and a commitment to quality.
• Establish and monitor staff performance and development goals, assign accountabilities, set objectives, establish priorities, conduct annual performance appraisals, and administer salary adjustments.
• Mentor and develop staff using a supportive and collaborative approach: assign accountabilities; set objectives; establish priorities; and monitor and evaluate results.
• Ensure Department Goals and Budget are aligned with Company Strategy and Priorities – Identify, Justify and Recommend Changes to Budgets, Priorities

My duties are to plan the movement of the cargoes in the
warehouse, including inbound and outbound shipments.
•
Dealing with the customers and leading the team to ensure
the operation runs smoothly and daily planning is achieved.
•
Ensuring all the documents are updated correctly and there
are no discrepancies.
•
• Inspects the goods to ensure all are in good conditions.

To perform daily machinery operations of facilities for manufacturing
To carry out daily job/Mechanical/electrical machinery maintenance work assigned by department supervisor
To perform daily routine inspection, all repair/replace on building facility and common area
Responsible to prepare daily job log book
To maintain corporate safety procedure at all times and comply with SOP
Review weekly maintenance schedule.
Maintain schedule compliance and priority.
Complete maintenance jobs in accordance with the highest standards of efficiency.
Negotiate contracts with outside vendors for execution of maintenance work
Ensure operational efficiency of electrical equipment and mechanical systems through timely inspection and repair

Primary Role
• Ensure smooth Tool Installation in the Fab. The new tools are brought in to ensure that the technology change is well captures and the wafers produced are up to the current market requirements
• Actively involved in the Change Control Management where the Tool Installation requirements are discusssed

Other Role and Responsibilities :-
• Adhere to company’s environmental safety health policy and procedure, standard operating procedure with risk assessment, good housekeeping standard and policy when performing work.
• Ensuring implementation of systems and procedures required to attain department goals and objectives.
• Managing resources as necessary to achieve desired goals and objectives.
• Detail understanding of design philosophy/concept of Facilities utilities systems to manufacturing production tools.
• Plan and execute equipment hookup for new, conversion, unhooking and relocation tools.
• Plan, track and update utilities database to support manufacturing production tools.
• Plan and track capital and expense expenditure related to tool install.
• Review and approve equipment hookup drawing.
• Manage constructors to follow rules and regulation on site.
• Manage hookup project schedule and man power assignment.
• Coordinate with equipment engineers to finalize utilities release schedule and special requirements.
• Perform utilities and cleanroom system troubleshooting.
• Lead and develop for continual improvement of documentation in Standard Operating Procedure, Risk Assessment and Installation procedure.
• Manage out sourced contract service provider to performance work activities in accordance to service agreement.
• Control costs associated with your area minimizing regular expenditures and promote cost reduction projects
• Ensure all materials and manpower ordered are needed and used to complete activities. To perform site activities in accordance to Facilities discipline.

• Perform major troubleshooting and rectification on Manufacturing Producer GT Tools
• Involved in planning for the task and PM/CM to be carried out
• Actively involved in diagnosis by Analyzing FDC Charts and SPC Modeling Charts.
• Involved in Tool Upgrade and Move in of New tool
• Able to lead a team of Technicians/AE’s to solve Line Maintenance’s Issues
• Skill Set
• Excellent technical trouble shooting skills
• Able to work with wide range of people of different nationalities
• Able to adapt to changes quickly
• Good time management skills and able to finish up task given within the time frame

– Conduct supplier assessment audit using the ISO9001:2015standards and Training.
– Verified Outsource inspection Quality.
– Arrangement of inspector work Activities.
– Conduct on Job Training for New Inspector.
– Updating and monitoring incoming quality status.
– Prepared and update company Quality system procedure
– Prepared the document for internal audit IATF16949
– Update and maintain internal and external Quality audit Record.

• Manage the daily sales and production operations in delivering set revenue targets.
• Develop strong rapport and excellent relationship with clients towards delivering top notch customer service.
• Conduct comprehensive customer research in identifying respective needs while promoting the best solution to close the sale.
• Perform product demonstrations and share in-depth product knowledge in educating the clients.
• Oversee production schedule planning, raw materials estimation, product quality inspection as well as equipment maintenance and repairs in ensuring timely delivery of finished goods.
• Liaise with government authorities on licensing and approvals.
• Develop the monthly production budgets and monitor the actual products.
• Prepare monthly, quarterly and annually cash flow as well as internal profit & loss statements while presenting financial reports to the Board of Directors.
• Manage the accounts of the plant including receivables, invoice payments and petty cash.

– ACCOUNT RECEIVABLE / ACCOUNT PAYABLE
– WORKER SALARY / OT
– DATA ENTRY (PURCHASE / SALES)
– BILLING TO DEBTORS
– BANK RECON
– REIMBURSEMENT BOSS / STAFF
– HIRE PURCHASED, PREPAYMENT SCHEDULE
– AUTOCOUNT SYSTEM
– UBS SYSTEM

– Prepare purchase order base on the demand in system
– Reschedule in/out or cancellation
– Prepare delivery plan for JIT
– Follow up, expedite delivery & update system accordingly
– Resolves if there any shortages & missed parts during delivery & advice receiving if there is any discrepancy in documents in for RT purpose
– Update ETA date in CTB file
– Liaise with accounts department regarding the invoices and payments for suppliers
– Involved in Supplier Evaluation & Supplier Performance Analysis Report
– Source, select & negotiate for the purchase package in terms of quality, price, terms, deliveries and services with suppliers/distributors
– Order online & prepare purchase order base on demand in BOM & link in-house part no in system
– To contact suppliers in order to schedule or expedite deliveries and to resolves shortages, missed or late deliveries
– Update PO number, price, quantity & ETA date in worksheet file (master data)
– Approved & Process PO in Grassland system in order for store to proceed GRN
– Working with Engineering, Quality team & suppliers on First Article approval
– Create work order in Grassland system
– Involved in Supplier Evaluation & Supplier Performance Analysis Report
– Liaise with accounts department regarding the invoices and payments for suppliers
– Supervise a small team of purchasing staff

– Prepare and handle full set of accounts and profit and loss account as well as balance sheet.
– Key in all the invoices and vouchers into quickbook system.
– Handle account payable and receivable.
– Preparing of bank reconciliations.
– Maintaining petty cash and preparing petty cash voucher.
– Handle administration work and filing.
– Preparing Payroll for Local staffs and foreign workers.

• To service, overhaul and test all compressor technologies in the BITZER portfolio, from reciprocating to screw compressors.
• To diagnose and troubleshoot compressors failure to effectively communicate verbally and in writing with co-workers and when necessary with customers.
• To duly maintain proper record for each service job, such filling service, inspection and test reports.
• To follow up work orders for each job, maintaining checklist and daily time sheets.
• To work effectively in coordination with other departments to ensure a smooth and timely supply of required parts to complete service activities.
• To guarantee proper maintenance of workshop tools, equipment and machinery.
• Assist the sales representative in the preparation of the quotations in repairing.
• Assist during training activities for all concerns to the repairing activities.
• Ensure that all lifting and manoeuvring of product is carried out in accordance with manual handling procedures.
• Operate in a safe manner complying with all health, safety and environmental requirements to ensure own and safety of others.
• Handle any hazardous materials in appropriate manner.
• Keep areas of work clean and tidy to ensure operational efficiency.
• To carry out on site services based on projects and customer requests, in and outside Singapore.

• Clerical tasks such as typing, filing, making phone calls, handling mail and basic bookkeeping.
• Arrange daily shipment
• Monthly stock inventory
• Responsible for making sure stock, packages or product are processed through the delivery and warehouse system efficiently and safely.
• Manage stock control, storage, retrieval and timely delivery of goods and shipment loading.
• Perform other job related duties as and when requested by superior.
• Customer Services.
• Attend to customer queries professionally via telephone.
• Attend inbound call, issue case, assign case and follow up case.
• Perform daily stock take, ensure stock balance tallied with system record.

▪ Organize and maintain personnel records. (documents and payroll)
▪ Daily Import data from Fingertec to Time manager and payroll.
▪ Update internal databases to payroll. (Overtime claim, leave record)
▪ Prepare HR documents. (Appointment letter, onboarding guide, warning letter, memo, socso claim and submission, meeting minutes)
▪ Schedule meeting and tele-conferencing meeting.
▪ Liaise with external partners. (Recruitment Agent)
▪ Monthly reports and presentations or HR metrics during monthly management meeting. (turnover rates, Hire rates, on leave & MC rates, new training program & target)
▪ Answer employees’ queries about HR related issues. (welfare, EPF, SOCSO, claim, Uniform, Salary & etc)
▪ Prepare daily attendance and absence record and report to management. (Fingertec)
▪ Associate with Accounts and Finance department by providing relevant employee information (leave of absence, sick days, work schedule, overtime claim, transportation and shift allowance) to ensure accurate and consistency of records.
▪ Arrange travel accommodations and process expenses form.(visitor & staff)
▪ Recruitment. (publish on social media and news paper, recruitment agency)
▪ Schedule Interview, orientation briefing, fingerprint setting.(new worker & staff)
▪ Schedule waste collection. (V-clean, liquid, empty drum, rubbish, recycle carton)
▪ Monthly stock take.
▪ Monthly stationaries purchase.
▪ Monthly checking for First Aid Kit contents and top-up.
▪ Prepare for workers’ & machine safety signage.
▪ Prepare & print for pay slip.
▪ Report and other ad-hoc duties.
▪ Attend to customer’s enquiries or feedback.
▪ Answer customer’s questions about products, price, availability and lead time.
▪ Prepare requisition of raw materials for Production to ensure availability of raw materials on time.
▪ Perform overall weekly production planning schedule to sub-production.
▪ To coordinate and follow up with Production leader including raw materials preparation, lead time to ensure meeting orders and delivery target.
▪ To monitor closely on production progress and daily output with Production leader.
▪ To coordinate and follow up with Purchasing personnel for requisition of raw materials and lead time of raw materials.
▪ To coordinate with production, sales, warehouse, logistics on delivery for the WIP or finished goods to customers.
▪ To coordinate with Logistics personnel to prepare delivery schedule upon finished goods ready.
▪ To coordinate with Billing & Invoicing department for the preparation of documents.
▪ Monitor the stock availability for fast moving model weekly.
▪ Monitor the raw materials availability for fast moving model weekly.
▪ To handle administrative duties such as key in data, reports, documentation, and filing.

Responsibility:
Annual Leave & MC
• Collect all the all leave and mc from all document
• Update it in Excel and system (Auto count-Could Payroll)
• Update to leave every month for the operator’s
• Filling
Payroll
• Print attendance & check it
• Calculation OT & Unpaid
• New Prepare final statement for resign staff
Hire
• Give offer letter
• Collect candidate personal details and document
• Update new employee details in system ad manual(Filling)
• Arrange orientation
Disciplinary Action
• Meeting with Operator’s
• DI & Prepare warning letter
• Counselling
Manpower Supplier
• Deal with supplier regarding time sheet, Invoice, payment, employee issues & etc
• If any problem have meeting with Supplier & worker.
Others
• Prepare Performance Appraisal form for confirmation staff
• Prepare confirmation, increment & other letters
• Prepare letter ,memo when requisite
• Prepare monthly report & head count

• Responsible of overall HR & Administrative functions including prepare duty roster for Outlets team, OT Form, update leave, prepare letter of employment, conducting orientation for new staff, and exit interview for resigned staff.
• Responsible for the follow-up assessment of the new employee probationary period, the promotion of salary increases and the signing of positive contracts and the formation of the corresponding file information.
• Improved organizational filing systems for confidential employee records, resulting in improved accessibility and efficiency.
• Oversaw all HR needs for 200+ employees’ operation across 8 locations.
• Assisted outlet PIC on Hostel Foreign Worker issues.
• In charge of Monthly Payroll, EPF, Socso, EIS, HRDF, Income Tax and HRDF training application & Claim.
• Familiar with pAY@man system. • Liaised with training provider to coordinate workshops and team building events.
• Arrange Training for Outlets team every month.
• Organize company events & activities.
• Liaised with event personnel to coordinate company events and team building events.
• Other ad-hoc assignment by HR Manager.

 Test Sustaining Support for BRCM product on wafer sort and final test on Yield & Excursion Management
 Drive product performance, yields, and cost by working closely with manufacturing and development teams
 Work with the Manufacturing, Design, Quality, and Failure Analysis teams in the disposition of product excursions and manage cases through a material review board (MRB)
 Manage new product transfer and develop supplier capability and technology to comply with product specification
 Manage test program, hardware and process change evaluation and implementation
 Process Improvement & Capacity Management include new test technology qualification and implementation and manage manufacturing issue to support product delivery
 Task with procurement job and sourcing of lab equipment
 Setup a test lab from ground zero, have to liaise with company facility and equipment vendor to setup the needed facility for the lab machine to be able to run smoothly without any hiccup when it dock the lab.
 Scheduling and arranging with contract manufacturing and mover to bring back the tester without impacting daily engineering work.
 Enhanced lab productivity and profitability by forecasting accurate and realistic annual operating and capital equipment budgets. Responsible for inventory and ordering of consumables and supplies, waste disposal, solution preparation, management of MSDS and chemical inventory

 Coordinating import and export shipments
 Prepare shipping document (example: shipping
Instruction, VGM)
 Send and fax notice to shipper.

* Identify the market trend and define the growth opportunities.
* Market research and understand the market requirements liaise with direct customer, sales agents,
distributors to grow for the market.
* Working with R&D, Supply Chain, QA to serve and fulfil the customers need.
* Sales monitoring and direct involve the markets of Vietnam, India, Singapore, and Mongolia.
* New market development for CIS countries and first target country of Turkmenistan.
* Promotes the corporate image and in handling for company website, product catalogue,
advertisement.
* Organised and arrange for the trade fairs in year 2018 and 2019, the involved exhibitions FI Asia
Indonesia, Gulf Food Manufacturing Dubai, Taipei International Food Show.

 In-charge of gateway operation and planning In-charge of gateway.
 Daily manpower arrangement. Picking and Packing shipment according to picking list provided by warehouse admin.
 Picking and Packing shipment for atrium / road show / promotion stall in shopping center House Keeping.
 Yearly check stock.
 Help to unload container if short manpower.
 Need to prepare monthly gateway budget to HQ at KL.
 Work as courier service gateway/hub supervisor.
 In charge overall gateway operation and admin task. In charge of gateway
personal attendance.
 Involve in new staff interview. Involve in new staff training
course.
 In charge of gateway renovation and planning.

Developed forecasting tools to analyze revenue variance, business pipeline and industry trends.
 Improved overall financial reporting by streamlining control processes and reporting structures.
 Executed core financial processes, including vendor setup and payment, operational expenses,
administration of bank accounts and account reconciliations.
 Developed budgets and strategic plans for day-to-day operations.
 Implemented use of MRP to enter project data, analyze and track budgets, evaluate project costs and
monitor performance trends.
 Partnered with auditors to prepare yearly audits and ensure compliance with governmental tax
guidelines.

• To contribute to the development and refinement of company’s vision and strategies. To achieve RM30Million/year KPI and RM100 Million overall KPI for the whole Group.
• Identifies trendsetter ideas by researching industry and related events, publications, and announcements; tracking individual contributors and the accomplishments.
• Screens potential business deals by analysing market strategies, deal requirements, potential, and financials; evaluating options; resolving internal priorities.
• Closing new business deals by coordinating requirements; developing and negotiating contracts; integrating contract requirements with business operations.
• Locates or proposes potential business deals by contacting potential partners; discovering and exploring opportunities.
• Developing negotiating strategies and positions by studying integration of new venture with company strategies and operations; examining risks and potentials; estimating partners’ needs and goals.
• Protecting organisation’s value by keeping information confidential.
• Enhancing organisation reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
• To contribute to the development and refinement of Company’s vision and strategies. To achieve RM20Million KPI for 2012 and RM38 Million overall KPI for the whole Group.
• To support the overall process of management and corporate decision-making to ensure the organisation maximizes its short, medium and long-term profitability and shareholder returns.
• To liaise with other executive heads on the implementation of the company’s strategic and operational plans.
• To develop, review, and report on the business development division’s strategy, ensuring the strategic objectives are well understood and executed by the team.
• To make sure the impact for profitability of the company through ensuring strategic and tactical management decisions and new business development results.
• Marketing plan and activities.
• To do research on competitor and market analysis.
• To develop and lead the Business Development team in sourcing, managing and implementing new business opportunities.
• To ensure efficient and effective marketing, advertising and promotional planning through the Marketing department.
• To present a budget for board approval and prudently manage resources within those budgetary guidelines according to company policy and within ethical corporate governance guidelines.
• To maintain and develop organisational culture, values and reputation in its markets and with all staff, customers, suppliers, partners and regulatory/official bodies.
• To build and lead an effective and cohesive management team.

Monitored and control food’s quality and safety.
Planning and supervise larger order events.
Proposed new ideas/concept and meeting with premium customers.
Prepared presentation for prospective clients.

● Handling Salesforce implementation and roll up the CRM system.
● Experienced in applying Salesforce best practices through initial design, system maintenance, security and data integrity.
● Interpreting & analyzing sales data using statistical techniques
● Developing and implementing data analysis, data collection systems and other strategies that optimize statistical efficiency and quality.
● Managing Salesforce.com data quality, security and coordinate activities within different department as daily and monthly tasks.
● Hosting weekly sales meeting with sales team and top management.
● Work with top management to create models that depict trends in the customer base and the consumer population as a whole.
● Collating and analyzed weekly and monthly reports to top managements.
● Complete and submit quotation to customer.
● Coordinate and communicate with customer on technical documents like certificates, procedures and enquires.
● Achieve sales target assigned, expand new business and service existing pool of clients.
● Become proficient in all modules of CRM system in order to understand, support, coordinate, maintain and communicate the Standard CRM Ways of Working in conjunction with Regional CRM Lead
● Ensuring appropriate user access and visibility to CRM System for the region and supporting users
● Prepare training material & conduct training to new/ existing users’ monthly basis.
● Assessment & testing of prospect system enhancement releases developed by the Global Design Team to ensure functionality meets regional business and user requirements and identification of any potential bugs / issues.
● Ensuring Master Data within CRM System is of highest quality and collaboration with business & relevant MDG teams to perform ad hoc, regional or local updates as required.
● Reporting: Providing support and assist CRM Lead in collating periodic reporting and analysis to management.
Facilitation of standardised regional reporting to increase the efficient use of reporting within CRM System ensuring KPI’s are firmly connected to business requirements.

– Customer master maintenance
– Order processing in timely and accurately
– Internal and external communication to ensure delivery on time
– Inventory control and monitoring
– Monitor pricing change in system upon every new quarter
– Liaise with global account manager for allocation and delivery issues
– Communicate and enforce marketing program guidelines
– Working with Finance team for any payment / collection issues
– Respond to customer inquiries regarding product shipments, product information & availability, pricing, product transition, new product information, logistics, rebate claims
and credit issues when required
– Enforce company policies
– PO issued timely and accurately
– Delivery on time
– Inventory control and monitoring
– Logistic cost optimization
– Monitor pricing and payment collection
– Information security management
– Documents storage and compliance
– Liaise with Finance department for payment discrepancy
– Liaise with Marketing for sales optimization Secondary job function:
– Improve team’s performance and capability
– Handle and solve customer’s complaint and enquiry
– As middle management in the organization
– As bridge of communication between top management and staff
– Involve in Management projects e.g.: Employee Satisfaction Survey; Identify & Build the Right Talent; Operation Enhance Project; GST Project & etc.
– Other ad hoc request and requirement.

– Define overall sales strategy to achieve sales target
– Define overall strategy to achieve gross profit
– Define overall strategy to penetrate new market (countries)
– To monitor business progress for all countries and meet the sales target monthly
– Monitor, analyze and assist the subordinates to ensure that all matter is carry out according to business plan and take necessary actions to improve it.
– To advise & assist subordinates in terms of business planning & business strategies in order to achieve progressive sales growth for the countries that was assigned
– To offer product selling price based on the master price list guideline set by the management.
– To formulate & communicate with distributors in terms of overall company strategy & company development so to ensure that both parties are aligned with the company vision & mission.
– To assist General Manager (Sales) to constantly monitor & analyze on the market situation to determine new market trend & changes in consumer’s behavior in terms of products and packaging, preference & taste.
– To study and analysis the current product planograming and category management in their territory coverage and propose strategy to strengthen / build Julie’s in the particular territory
– To formulate annual Master Promotion Plan based on the Business Strategies
– To ensure all promotions are carried out accordingly and provide feedback for continuous improvement
– To explore on export market business opportunity & participation International Exhibition.
– To define sales strategy to achieve sales target set to the appointed agent / country. The strategy should include numeric distribution, weighted distribution.
– To discuss, Prepare and Formulate the yearly promotional plan for appointed agent.
– To monitor the agent sales progress monthly.
– To execute the promotional plan.
– To penetrate the current market (GT / MT) by continuous assisting agent exploring and identifying the opportunity availability.
– To formulate strategy to promoting, developing new product / new packaging to the current market.
– To develop marketing activities (BTL, ATL) to enhance company’s presence and awareness in current market
– To manage and ensure business generate enough gross profit and net profit set by the company.
– To manage and monitor the marketing fund / budget allocation in order to maximize the sales and the spending should within budget given.
– To conduct sales review with agent quarterly and formulate contingency plan (if necessary) to improve current sales performance.
– To handle the new product launching (soft launch or official launch) project.
– To ensure the agent made payment on time / as agreed in the agreement and become key liaising officer for any outstanding issue related to credit note / debit note.
– To continuous visit, observe and study company’s product in the different channel and provide suggestion for continuous improvement to agent.
– Reporting the competitor activities in the market and action plan (to heat on the competition, practicing blue ocean concept or others).
– To study, monitor agent have enough stock at their warehouse at healthy level at all times.
– To provide training / coaching / demonstration to agent sales team to build up their confidence level on Julie’s products
– To assist the agent sales team in solving any matter related to product quality and pricing.

– repair computer hardware
– maintain Point-of- Sales(POS) system of 99Speedmart.

– Manage Asean regional distribution hub operation excellence
– Managing 3rd party logistics contracts & claims for regional distribution hub
– Manage Asean Freight forwarders for Land, Air & Sea Internal Key Account
– Malaysia BSW implementation operation support
– Manage warehouse & system migration projects
– Project team for warehouse sourcing and tender
– Manage supplier & product master database for transport tracking system
– SOP & compliance for transport tracking system
– Country level freight service provider tender & migration projects coordination
– Freight service provider audit & compliance for Sea & Air

Troubleshoot, bug fixed and add more features for current apps using
JAVA(Android Studio).
 Developing, implement and modifying existing or new mobile apps.
 Compile, manage and document superior or user requirements then transform
into functional requirements.

In stock & out stock record
□ Monthly stock report / warehouse sales report/ Salesperson stock track
report
□ Assist salesperson to issue jobsheet / Enquiry form / Item ID Form /
Artwork Form
□ Send DO / PO to HQ indoor

• To market and promote a wide range of Bancassurance life insurance products to the Bank’s existing and potential customers.
• To provide professional advice on financial products based on customer needs.
• To provide customer satisfaction and excellent sales and after sales service.
• To plan sales activities related to Bancassurance products.
• To act promptly on sales lead and follow-up activities.
• To get good knowledge on Bancassurance products and competitors in the market.
• To achieve individual sales target and contribute towards the success of the bank branch.

My responsible for this job is:
– Handling material in good protection for all customer requirement.
– Warehouse Forklift support (Below 5 ton) for in coming and out going.
– Use SAP system to update and coordinate with management and arrange part for next work center.
– Materials handling and plan job for every machine according to planer schedule.
– Coordinate with office management arrange international transportation part.
– Forklift support for other duty follow by supervisor instruction.
– Prepare all submit report on warehouse utilization and inventory
– Comply with company HSE and 5S requirement.
– Qualified operate below 5T Forklift, Stacker, Reach Truck and Combi Lift.
– Manage chemical drum for inventory store. Assign chemical like coolant, machine oil, sand, anti-rusty oil, solvent for production need.
My responsible for this job is:
– Handling material in good protection for all customer material.
-Warehouse Forklift support (Below 5 ton) Packaging, in coming and out going.
– Key in to computer for updating out and in coming document.
– Materials handling and plane job for every machine.
– Coordinate with office management arrange all documentation. I’m using ZSQL System.
– Coordinate with office management arrange all international transportation.
– Forklift support for other duty follow by supervisor instruction.
– Prepare all submit report on warehouse utilization and inventory.

– Deliver and implement HR policies. Ensure all HR policies and procedures regularly reviewed.
– Handling all matters in relation to employment of foreign workers.
– Responsible for full spectrum of HR activities,including compensation and benefit,man power planning,recruitment,employee welfare.
– Identify and develop manpower requirement.
– Conduct exit interviews with employees who have resigned,to gauge the attrition reasons and recommend the necessary actions for improvement.
– Develop and manage manpower budget and utilization.
– Manage monthly payroll.
– Design and recommend incentive schemes to motivate employees.
– Ensure submission of required deductions to relevant government agencies,if any.
– Advise staff in KPIs setting.
– Involve in restructuring of organization to meet the operation needs.
– Responsible for overall payroll and general affairs.
– Handle of expatriate post and the expatriate’s tax matters.
– Responsible for office administration including office equipment and office maintenance.
-In charge of LMW matter to ensure that all documents and reports properly maintained to compliance with the rules and regulations.
-Liaise with assurance company for insurance claim and policy review.
-Ensure the validity of licences
-Handle of expatriate post and the expatriate’s tax matters.
-Liaise with MITI for COO application
-Liaise with company secretay.

 Do all report about LMW
 Find quotation, negotition price and issue purchase order
 Handle incoming import raw material
 Prepare export documentation
 Arrange transportation for local sale
 Do stock check for raw material and finish good
 Receiving and shipping department
 Managed about how to ship goods to customer and receive goods from supplier with follow the step from receive until key-in data in system (SAP System)

• Manages activities throughout the order fulfilment and transportation cycle to make sure established
deadlines are met.
• Streamlines shipping and transportation processes.
• Develop or maintain payment systems to ensure accuracy of vendor payments.
• Contact carriers for rates or schedules.
• Arrange transportation, schedule staff, and orchestrate deliveries to meet customer demand with little to no delay.
• Track product flow from origin to final delivery.
• Develop or maintain freight rate databases for use by supply chain departments to determine the most
economical modes of transportation.
• Communicate with or monitor service providers, such as ocean carriers, air freight forwarders, global
consolidators, customs brokers, or trucking companies.
• Reorganize shipping schedules to consolidate loads, maximize vehicle usage, or limit the movement of
empty vehicles or containers.

• Provide relevant and timely monthly reports to shareholders of the company
• Prepare Group of Companies\\’ progress updates papers (Corporate KPI\\’s status & Property Market Report for the Company\\’s Corporate Management Committee (CMC), Executive Committee (EXCO) & Board of Directors (BOD) meetings
• Managing the Chief Investment Officer\\’s (CIO) calendar, arrange meetings, travel itinerary, hotel accommodation, teleconference / video conference and handle all private & confidential matters related to CIO
• Undertaking a full range of daily / weekly / monthly reminders & follow up on matters progressions
• Prepare the Division\\’s & Department\\’s Operating Expenditure Annual Forecast
• Drafting & preparing letters, memos, reports as directed
• Review, proofread & edit documents prepared for signature
• Processing & verifying department claims & leave applications
• Stocking stationery for department usage & ensure smooth operations in Chief Investment’s Office
• Excellent in English with good written & communication skills
• Maintain a systematic filing system – Undertake ad-hoc task assign by CIO
• Responsible for maintaining customer prospects & competitor databases & assessing, devising, & implementing marketing promotions
• Process all customer sales inquiries, sample requests & complaints
• Arrange logistics & giveaways for trade shows
• Generate sales reports for Management, extracting relevant data to generate business model for sales opportunity & explore market share
• Tracking sales personnel punctuality on reports submission & follow-up accordingly
• Arrange business trips, handle daily correspondence, schedule meetings & perform daily administration & secretarial duties
• Provide direct marketing & sales support to 4 Regional Sales Managers besides supporting the Executive Director / Chief Marketing Officer
• Double heading in customer service role & conducting bi-yearly customer satisfaction survey
• Updating department product datasheet, document & procedure controller
• Ensure company sales contact & product listing are up-to-date on the website
• Also involve in posting company products on other websites (Google, Globalspec, Alibaba)

Understand and communicate the financial and operational
impact of any changes to the top management.
Develop, coordinate and implement marketing plans
designed to maintain and increase existing business and
capture new opportunities.
Develop sales presentations, conduct seminars and
participate in meetings with clients and external vendors.
Follow SEO trends and stay up to date with new tools and
practices.
Conduct and coordinate financial, product, market,
operational and related research to support strategic and
business planning within the various departments and
programs of the client group
Quantitative research methodologies include data mining,
creating financial models, and performing valuation analysis
Define project requirements by identifying project milestones,
phases and elements; forming project team; establishing
project budget

Responsible for key cost accounting duties
 Perform cost updates and variance analysis
 Prepare monthly inventory reconciliation and inventory ageing reports
 Prepare weekly gross profit and sales margin reports
 Analyze actual manufacturing costs and prepare periodic reports comparing standard costs to actual
production costs.
 Calculate and maintain in SAP product cost and compare the margin % with the previous job
 Prepare WIP cost and update the cost in SAP system
 Prepare disposal cost for rejected items and compare with the actual cost
 Handle monthly reports and month-end closing
 Organize stock take at the end month
 Prepare reconciliation report between inventory vs warehouse report
 Preparing raw material consumption report, analyzing and present to finance director
 Calculate estimate and actual product cost and prepare margin report between two cost
 Monitoring SAP charge out and physical quantity used

• Manage a team of supervisor, foreman, leaders and operators to execute production on daily basis.
• Plan for production capacity and oversee performance to meet the customer delivery requirement.
• Develop process improvements to effectively utilise equipment and materials to maximise production efficiency and capacity.
• Establish safety procedures and environmental regulation by identifying unsafe operations and practises.
• Perform engineering analysis by trouble – shooting production issues to reduce downtime and outages.
• Identify and implement cost reduction strategy and deliver quarterly improvements
• Develop operating instructions and equipment specifications to improve production capacity, quality and reliability.
• Investigate quality issues, conduct root cause analysis and derive corrective & preventive actions to ensure product quality assurance.
• Manage process control by increasing the Poka Yoke (error proofing) level to minimise the defects.
• Conduct continuous product and process quality improvements (KAIZEN) project to improve production line.
• Hands on experience and knowledge in servicing & trouble – shooting of machinery to decrease loss of productivity efficiency.
• Manage project scope, cost and timeline and risk management and establish priorities for work delegated to others.
• To assist project manager in project management, give solutions for the potential issue to make sure project is on – schedule.
• Providing technical support to the project team.
• Responsible for overseeing the review, initiation and execution of projects.
• Overseeing the maintenance of the projects after completion

Staffing
o Revise job description of staff & foreign workers by time to time as per project requirement.
o Draft & update new Standard Human Resource Procedure including working hours, overtime & leave types.
o Set up & monitor attendance for PMT & foreign workers.
o Handing settlement & hostel of foreign workers.
o Maintain & record validity of work visa of foreign workers.
o Handling welfare of foreign workers & staff at site hostel
Administration and Procurement
o Draft a new Standard Administration Procedure & Standard Procurement Procedure (material purchase, purchase order invoicing, payment term and filing system of office and site documentations.
o Forecast & maintain stock take materials at site base on project basis.
o Create site instructions for PMT and workers base on project requirement.
o Maintain & revise company’s handbook on policy and standard procedures.
o Manpower, materials, transports site mobilization & demobilization arrangement.
o Execute procurement role (requisition, quotation, PO creation, invoice queries, overview)
o Participate in sourcing event including cost saving comparison, quality, flexibility & supplier relationship.
o Maintain & update company inventory (site & head office)
Payroll
o Monitor daily attendance of all staff & foreign workers.
o Check & approve monthly attendance at project site prior to monthly salary payment.
o Validate staff & foreign worker timesheet for salary preparation.
o Check & validate over time, claims and expenditures of staff & foreign workers.
o Generate & validate payroll summary of staff & foreign workers.
HR Budgeting
o Forecast planning of manpower required especially for foreign workers based on project capacity and current budget. o Monitor & summarize over time of all staff prior to budget provision.
o Update site project manpower report to maintain forecast prior for the cost allocation plan.
o Review & report summary of monthly salary cost and appraisal of staff to Director.
Recruitment and Training
o Conduct recruitment to find capable candidate for staff at project site.
o Liaise with recruitment agent for selecting skill workers mainly from local Malaysian & foreign workers
o Create appointment contract of staff & foreign workers (permanent & project base).
o Monitor and maintain validity of training certificate of staff & foreign workers.
o Execute other related & ad-hoc task by time to time.

• Listening to pre-planning/sales requirements before proceed for RFQ to vendors.
• Generate PR from QNE to excel then sort down accordingly to purchase history or vendor capability based on items.
• Price, lead time & quality is one of the main part to be prioritize before proceed PO.
• Download list of PO’s then sort based on delivery date and vendor before follow up weekly.
• Any quality issuance which has been raised need to be settled appropriately with vendors.
• Maintaining a good traceability on purchase history for future requirements.
• Price reduce for certain vendor which they agree based on oil price reduce in world market.
• Generate on time delivery report monthly for vendors to understand the need and important for on time delivery.
• Invite for vendor for meeting due to Price, Delivery or Quality matter for future improvement.
• Generate report for discount on each PO’s & part purchased. Report will be forward to manager for review.
• Present Safety & Quality moment once a month before reviewing urgent part & shipment to client.
• Feedback on emails appropriately & in within 1 or 2 days to meet job quality.

• Handle Lifeboat Project whereby monitor the progress from beginning until the end of the project.
• In-charge of enquiries (RFQ) sent by the clients, prepare the quotations, prepare the POs to subcontractors.
• Prepare Tender of Proposal for client enquiries (ITB).
• Follow up on delivery schedule & status for all purchased or fabricated items that needs to be sent to clients.
• Compile & prepare operational manual for all the completed projects
• To follow up on client’s feedback in case there are problem at site and arrange manpower or sub-contractor to rectify the issue at site

• Monitor daily production’s performance which includes production output and quality of the finished product.
• Also monitor the performance of all the moulding machine used for production and troubleshoot the machines in case there are reject coming out from the machine.
• Communicate with customer regarding if there are any rejected parts sent to their side and arrange manpower to do sorting if required.
• Handle manpower status to ensure the production runs smoothly and ensure that daily targets are achieved.
• Involve in safety related matters to make sure the employees are working in safe working environment.
• Major team player in ISO 9001:2008 preparations and audit such as IQA, management review, training records and other related documents
• Also involved in customers audit at workplace.
• Supervise maintenance technicians (7 technicians) and advise on any technical faults for dipping machines.
• Involved mainly on improvements of soldering condition such as icicles, solder hole, bridging, and pattern problems to produce better quality of parts.
• Prepare monthly and yearly maintenance schedule for dipping machines • Study on machine parts reliability and predict maintenance schedule for the dipping machines
• Involve in safety committee and perform periodic auditing throughout the company to identify the hazard.
• Involve in ISO 14001 auditing, mainly on handling of chemicals and impact and also schedule waste.
• Also involved in TS16949 auditing at various departments such as finance, human resources, management information system
• Member of ERT team. Constantly involved in Bomba drilling regularly • Part of Continuous Improvement (CI) team to increase production output with lower cost

* Perform all accounting duties including AR / AP, Cash Flow, Petty Cash and Bank Reconciliation. General ledger.
* Provide administrative, HR, payroll ,EPF, EIS, and SOCSO.
* Perform ad-hoc clerical, administrative assignments and other assigned duties when required.
* Answer and transfer telephone calls, take & convey message as & when need.
* Preparing and issuing invoice, cash bill and official receipt.
* General administrative duties such as filing & typing.
* Handling and recording incoming and daily expenses of petty cash.
* Manage balance sheets and profit/loss statements
* Manage all accounting transactions

– Experience in survey, communicate and negotiate with customer and collect loan payment.
– Experience in handling and manage for field visit staff and inhouse collector staff.
– Manage branch operation
– Ensure branch achieve the company’s target for collection and staff performing in their KPI’s and monthly target

– Rice refinery and distribution
– Responsibility of inventory/delivery/production/quality activity
– Supplier evaluation
– Halal
– All branches logistics activity

Prepare full set of account.
• Process salesmen expenses claims and ensure claims are properly authorised.
• Prepare monthly management report.
• To manage account payables and receivable.
• Preparation of monthly sales report, account receivable, purchase report and
account payable.
• Update payments from customer and prepare official receipts.
• Update fixed assets reports.
• Prepare monthly payment for suppliers, bank reconciliation and journal voucher.
Process staff expenses claims and ensure claims are properly authorised.
• To handle GST matters & GST submission.
• To identify and key in all accounting records as assigned within dateline.
• To liaise with auditors, bankers.
• Update payments from customer and prepare official receipts.
• Timeliness of payment to suppliers.
• To assist in monitoring the company cash flow.
• Execute monthly payroll, time attendance records checking, OT and payslip.
• To process and submit required government deductions such as EPF, SOCSO,
HRDF and PCB.
• To liaise with government statutory bodies (LHDN, PERKESO, KWSP, KASTAM) for
legal and administration requirement.
• Prepare and submit annual EA & E

– Perform inspection at in-process and outgoing process based on quality standards.
– Coordinate corrective action.
– Prepare daily report on quality performance.
– Establish and developed Bill of Material.
– Responsible to understand and study the operation process flow, calculation and analysis of downtime.
– Studied the usage of raw material, efficiency and capacity of machinery in operation process flow
– Responsible to design AUTOCAD drawings.
– Monitored project quality plan and work progress as a site supervisor.
– Ensured the installation works followed the drawing specification.

I handle export and backup import, closely monitor operation and cargo at warehouse.

Job Description:
i. Preparing valuation report based on inspections and in-depth analysis of data
collected.
ii. Conduct an inspection and analysis the relevant property segments as required by the
business.
iii. Understand market property condition and collect appropriate intelligence on the
market.
iv. Act a liaison with government bodies and stakeholders in relation to land titles and
occupancy information of the said properties

 Ensure all operation activities are in order such as monitoring of shipment booking arrangement, liaison and follow up with forwarder, customer and warehouse.
 Monitor and coordinate with all relevant parties for the total execution of shipment.
 Liaise with Liners/Carriers for shipment bookings.
 Forecast the sales trend and arrange pre booking to secure sea/air space.
 Solve problems by adapting the world changing environment in economy, political situation that might affect the customer requirements and shipping mechanism.
 Prepare and monitor shipping documents efficiently and accurately such SI/PL/INV/BL.
 Follow up all related and relevant shipping documents such IS/LC
 Prepare shipment planning and scheduling for all shipment such as FCL/LCL/Air.F/Courier.
 Check and confirm IS/LC.  Ensure documents for COO/ATIGA Application.
 Assist Shipping Manager in preparation and compilation of Reports and Monthly Shipping Database.
 Prepare Monthly Logistics overall report and present at Monthly CSCM Meeting.
 Formulate an effective system to achieve efficiency in operation and document preparation.
 Analyze and highlighting potential issues pertaining to delivery delay that might affect customers request ETA.
 Assist customer’s enquiries/requests/ complains.
 Conduct stock/inventory check monthly.
 Responsible for company corporate identity by constantly ensuring compliances and risk management by ensuring process and procedure comply with laws and regulation/ ISO.
 Contribute in improvement, innovations and cost savings.

EXPERIENCE/RESPONSIBILITIES

• Perform electrical parts and components trouble-shooting
• Proficient in repair and trauble-shot electrical controller,inverter and PLC
• Coordinate with production for maintenance-related work
• Ensure proper inventory management and proper housekeeping of maintenance workshop
• Able to perform and maintain high availability of production machinery and related equipment through effective, predictive,preventive and productive maintenence programs
• Ability to manage and facilitate outsource vendors in all facilities and machinery equipment services in line with contractual requirement
• Have the skill repair machine according to (S.O.P)and ensuring respond time to solve the line machine issue is in good working condition.
• Able to Perform Project by improvement machine as per master kaizen plan schedule
• Support EHS activities when required

SKILLS/ STRENGTHS

• Proficient in Microsoft Word, PowerPoint and Excel by Data base report
• Have the skill and knowledge in electrical,machanical,peneumatic, hydraulic and plc controller.
• Ability to operation and Set up robotic machine.
• Can work under pressure and meet tight deadlines
• Speak fluent Bahasa Malaysia and average English
• Good interpersonal, communication and leadership skills
• Able to work independently and understand my responsibilities and role in any give task
• Can work shift and can work in groups

● I used programming language to predict the retention rate of Diploma Student in PSB Academy
● Applied various machine learning models and algorithms to analyse data in my software programme
● Binary classification was also used to survey data of PSB Academy students, which my machine learning
models were leveraged to train and test algorithms for software bugs

Responsible of implementing corporate procurement
strategic and participate in cost saving exercise such
as;
o China sourcing, manage to contribute 12.7%
saving on china sourcing for the group
o Translating existing procurement process
(manual) into ERP system (AX) with self
checking mechanism together with IT dept.
o Successfully implement Price Agreement for
transportation, stationery, standard machining
work, company jacket
 Successfully implement hybrid organization
structure (procurement) materials discipline +
project team Vs business unit approach
 Organization, 4 direct reports, 24 indirect reports.
 Managing daily procurement activities with ~5,000
PO per year
 Good working relationship with China manufacturer
(visited most of the them) such as PCK Pipe, Hunan
Steel, Juili, Wuxi Baofeng, TEER Valve, Neway
Valve, Xin Cheng steel plate, Guanjiaying, Spec
consulting (3rd party inspection).

Maintaining insurance records, preparing documentation, handling mail and
correspondence and calculating insurance premiums and awards and serving as the
liaison.
Serving sampling and providing information on products to customers for
various brands or companies. Including answer customers’ question and aim to
convince customers to purchase the products.

Explain and demonstrate different functions
and features of the equipment to customers.
Introduce different price plans and valueadded services according to customers’
needs.
Ensure that my individual sales and nonsales KPI are achieved.

•Overall in charge of starting a Production plant project inside a brand-new factory building.
• Work scope include designing of Production structure from scratch which including Changing Room, Mixing Room, Machine Room and Packing Room area and work flow.
• Involving in selection of contactor for the entire Clean Room project.
• Project Management to track the entire project including changes in structure design and ad-hoc issue.
• Involve in authority audit such as, Bomba, JKKP and MOH.
• Work closely with consultant for the preparation, audit and implementation of HACCP and GMP standard.
• Setting up Quality Control and Engineering department in which quality control parameter and machinery maintenance is in place.
• Involved in machinery receiving and installation to designated production room.
• Designing R&D lab and QA lab including necessary equipment sourcing.
• Involved in R&D work in new development and formulation designing.
• Main responsibilities include raw material, packaging material and Production planning. Raw material of over 35 types to be monitored weekly for the shipment forecast from local and overseas as to raise Purchase Requisition accordingly.
• Manpower planning to meet production schedule.
• Conduct training to workers to ensure all processes are fully understood and implemented.
• Production running with 3 multi-lane Filling machine from 3 country progressively.
• Production staff at around 60 people over 2 shifts on 24hours basis.
• Working closely with Shipping department to ensure all the delivery target are met.
• Setting up quality control parameter and machinery parameter to ensure all finished goods are meeting the requirement as well as traceability are in place.
• Continuous improvement plan in place to the existing process and feedback from the customer side.
• Cost control on manpower to ensure the competitive advance in cost.
• Daily material reject is monitored to ensure the improvement of processes being take place accordingly.
• Arrange monthly machine swap test and environment test to ensure the clean room standard are met.
• Planning of equipment to meet with new product which include trial run of material and designing of processes.

Area Coverage – Malaysia
Job Scope – New & Existing Customer development.
– Problem Solving.
– Sales extension for both vertical & Horizontal.
– Annual Sales Forecast.
– Press Check.
– Handling SST.
– Payment Collection.
– Marketing Project.
– Transportation arrangement.
– Work Closely with graphic house on New Art Work Lay Out.
– Handling company Product Key line.
– Liaise with production, QA, Finance & Warehouse department.
– Monthly Sales & Operation Review with Managing Director.

Receive incoming calls and reply to emails. Provide excellent service by responding to customers’ inquiries promptly and professionally.

Act as the single point of contact for all customers.

to perform simple admin and cashier duties.

to perform ad hoc duties when assigned.

Assists in event sales.

Assists in follow up sales.

Collect course fees, prepare an invoice, receipts, and handover forms.

Preparing course notes or Book and certificates for the students.

Responsibilities:

Checking and responding to emails daily
Perform proper filing and managing company documents
Handle daily bank in and cash collection related tasks
Answering phone calls, managing branch’s claim, petty cash, utilities billing, etc.

 In charge of expanding market share for products under his portfolio – Mortar,
Admixture, water proofing and Tiles Adhesive
 Identify new customer and market opportunities for continuous business growth.
 Conduct market research, competitor and customer analysis
 To build/develop a positive business relationship with potential customers (distributors’,
contractors’, interior designs’, Architects’ and developers’) to expand sales volume in the
Johor region.
 Follow up on customer related enquirers and complaints.
 Responsible of performing the products presentation to existing/potential customer on
company’s product and services
 Servicing 20-30 customers from the building & construction industry
In charge of expanding market share for products under his portfolio
 To build/develop a positive business relationship with potential customers (distributors’,
contractors’, interior designs’, Architects’ and developers’) to expand business
opportunities in Johor
 Identify new market opportunities to expand market share.
 Conduct market research, competitor and customer analysis
 Handling customer related enquirers and complaints.
 Responsible of performing the products demo/ presentation to potential customer on
company’s product and services
 Servicing 20-30 customers from the building & construction industry
 Achieved 10m sales revenue just from 1 branch

• Lead a cross-functional team covering Plant & Production, Logistics, Supply & Operations Planning, HSSE as well as Quality in executing end to end supply operations for both the Malaysian and export markets towards delivering set business as well as revenue objectives.
• Conceive and implement high impact strategies in ensuring effective management of four major contracts valued
• Develop a highly efficient supply chain operation in ensuring the right product and quantity are delivered to maximize customer satisfaction as well as brand loyalty.
• Forge strong working relationships with vendors, clients and internal stakeholders to ensure swift resolution of all issues.
• Manage the entire P&L and working capital to maximize value generation to the lubricant business as well as Shell Malaysia downstream business.
• Enabled automation in manufacturing, planning and logistics operations through digitalization
• Lead Supply Chain footprint divestment project
• Oversaw a workforce of over 120 personnel in driving full cycle supply chain operations from raw materials sourcing until Proof of Delivery for an array of finished products.
• Rolled out strategies in ensuring consistent and cost effective supply of products while maintaining high quality and safe operations at all times.

-Doing administrative and clerical tasks (such as scanning or printing)
-Preparing and editing letters, reports, memos, and emails
-Arranging meetings and appointments
-Answering phone calls and taking messages
-Maintaining folders on servers
-Filed policy folders and assisted on various projects as needed
-Assisted insured in making financial decisions based on need.
-Educated customers on financial payment options.
-Assisted customers with final expense arrangements.
-Making sure deposits slips and ledgers are accurately balanced.
-Report to buyer with updated reports and progress
-Compile, sort and verify the accuracy of data before it is entered.
-Compare data with source documents, or re-enter data in verification format to detect errors.
-Store completed documents in appropriate locations.
-Locate and correct data entry errors, or report them to supervisors.
-Full set auto count software (account and stock)
-Prepare Invoice, Delivery Order, Cash Sales, Debtor Aging, Creditor Aging, Bank
-Reconciliation and all admin task.

a. Prepare payment and issues payment vouchers through SQL system.
b. Account receivable
c. Check bank reconciliation.
d. Prepare profit and loss Report.
e. Assisting daily accounting tasks and duties assigned.
f. Submit GST report
g. Use SQL system

a. Process account receivable and account payable.
b. Aging report
c. Prepare bank reconciliation
d. Prepare monthly profit and loss report.
e. Calculate employee salary.
f. Process sales order and return
g. Material receipt
h. Stock take by month end
i. Record petty cash transaction
j. General shipment and operation duties.
k. Assisting daily accounting tasks and duties assigned.
l. Prepare audit schedules and liaise with auditor.
m. Use ERP SySTEM

Studied and investigatedprojects awarded,compared customer requirements andin-house capabilities, set-up Bill-of-Materials (BOM).
•Created and designedsub-level’s drawing and BOM for non-capable parts,such as cable assemblies, metal casing assemblies, and packaging.
•Cooperatedwith community teamand liaised with suppliers for necessaryactions.
•Createdengineering change notice (ECN) for changes in components, assembliesand work instructions. •Created engineering issues (EI) to production for immediate implementation.
•Provided parts or products hold or purge notices with details.
•Analysed and designedwork flow, instruction, and workspace requirefor mass production.
•Designed and generated tools, fixture andequipment for process flow improvementandproduct and processqualityassurance.
•Analysed the outcome of the projects and implementedDesign for Manufacturing (DFM).
•Provided trainingto production team for product transfer to factory.
•Conducted failure mode and effectanalysis (FMEA) to analyse potential failure risks and classified accordingto severity
.•PerformedFirst Article Inspection report (FAIR)and submitted to customer for approval.

– Calculate monthly salary for client company.
-Submission pcb,epf,socso,eis,sst.
-Prepare EA,borang e,submission company tax&personal tax.
-Calculate costing.
-Prepare invoices&delivery order.
-Prepare monthly customer aging highlight to sales department.
-Do AR&AP&bank reconciliation.
-Prepare monthly reports.
-Handle audit queries.

 Provides technical/IT support and setup for PC, laptop, printer and upgrading IT infrastructure
 Maintain IT Equipment, operating system, CCTV, network and phone system in good and working condition
 Provides technical support on various corporate functions (MS Windows, MS Office, email, print services, WLAN)
 Assist in virtual (VMware) and physical servers administrator with Windows Server
 Maintain and update hardware and software inventories of the company

– Monitored system in operation to troubleshoot areas such as domain server and backup server
– Executed various technique to maintain servers and systems on daily basis , keeping network fully operational during peak period
– Led support providing assistance to average 100 users in 24/7 support environment
– Provided solutions to operations issues for users of Infor system, working closely via phone, email and remote desktop with user
– Remove and replaced malfunctioning components to correct hardware problems
– Analyzed symptoms and root cause of issues to identify troubleshooting methods needed
– Explained technical information in clear terms to non-technical individuals to promote better understanding
– Configure hardware, software and device to set up work station for new employee
– Engaged end users and answered questions via email, phone

This candidate has exposure in Healthcare/Medical, Electrical & Electronics industry with qualification in Bachelor’s Degree in Information Technology.

Skills:-
MySQL, Microsoft Visual Studio, Microsoft Visio, Microsoft Test Manager, Enterprise Architecture, Adobe Dreamweaver CS4

Experiences:-

Senior IT Analyst
• Provide first level support for business IT application systems.
• Perform relevant IT application qualification / validation and enforce the qualified status at all time.
• Lead / be part of IT implementation team to put in place new or enhance system for the plant.
• Conduct application testing and provide database management support.
• Create and maintain documentation as necessary for operational and security audits.
• Establish new users, manage access levels and reset passwords.
• Analyze and route issues into the proper ticketing systems and update and close tickets in a timely manner.
• Devise or modify procedures to solve problems considering computer equipment capacity and limitations.
• Provide and support the implementation of business solutions by building relationships and partnerships with key stakeholders; identifying business needs; determining and carrying out necessary processes and practices; monitoring progress and results; recognizing and capitalizing on improvement opportunities; and adapting to competing demands, organizational changes and new responsibilities.
• Maintain Record Management for IT Department.

Analyst Application Technology
• Analyze business needs, design creative solutions, and construct text, charts, diagrams, or other documents to describe the need and solution.
• Advises and consults with various departments regarding the identification of system and information infrastructure problem areas, determines procedural changes and assists with problem resolution.
• Investigate and resolve application functionality related issues and provide first level support and troubleshooting, perform proper escalation when necessary based on the SLA
• Lead and be part of the Site Implementation team and work with Corporate Quality Team, Global Implementation Team, and Development Team to support the Implementation in various site worldwide. (ASIA, AMERICA and EUROPE)
• Provides user manual and key user training and advice to business users in effective use of the applications.

Software Quality Analyst
• Create test plan, test cases Testing phases include smoke test, sanity check, regression test, functional test, compatibility check and full test.
• Record and document results and compare to expected results (Data migration testing)
• Develop and document application test plans, test cases based on software requirements and technical specifications and identify the tested item before conducting the system testing.
• Execute functional, business scenario, ad-hoc, and automated testing.
• To help Quality Assurance team lead to create the necessary test script and setup as necessary.
• Work closely with Software Quality Assurance team member but is expected liaise with project members from cross- functional teams as situation demands.
• Participate in project and comply with standard process.
• Take part in team continuous improvement activities that include problem finding, solution suggesting, and solution implementation.

System Engineer
• Manage Incident Ticket from user. Daily Incident reporting reviews and follow-up with users of the Incident Management tool
• Review and recommend, when appropriate, changes to support processes to ensure continuous improvement of the Incident Management process.
• To provide ad-hoc support to the users. Assisting user to request quotation from vendors when buying non-standard items.
• Perform troubleshooting on reported issue, perform proper escalation when necessary based on the SLA
• Manage application of Notebook/Desktop/LCD/Network Passive materials/ IT OS Equipment and accessories.

This candidate has exposure in IT services, airline services, semiconductor, finance, banking, ship building and ship repair industry with qualification in Master’s Degree in Business Studies/Administration/Management.

Skills:-
Teradata, Informatica, PL/SQL, Oracle10g, OBIEE, MS SQL 2005, Linux OS (Debian, SuSE, Ubuntu, RedHat FC), CCNA
Business Object, AWK

Experiences:-

Market Development Executive / Director
• To pitch our services to the potential client which mainly are government bodies, with no exclusion to the commercial client as well
• To keep a good relationship with our clients/partners by offering/proposing what’s the best for their vessel and housekeeping based on their financial
• To assist Managing Director in getting new clients and maintaining existing clients
• To manage sales/grant application/company introduction/products presentation
• To work on income projection, budgeting and project proposal
• Company’s audited account; to keep track company’s monthly and yearly expenses
• Staff’s salary, allowances, EPF, SOCSO and any financial regarding the company’s staff
• Maintaining hardware & stock purchases (inventory purpose)
• Manpower supply to our clients
• Producing invoice, managing procurement
• Managing supervisors and company’s staff
• New staff and talent recruitment, training & coaching

Business Analyst
• To make sure all the data loaded (batches) successfully without error
• To make sure queries done by Business User will not have impact to each other (prioritize any main queries to be executed before others)
• To MLOAD any new data into the database (manually) and do ODI job for automation purpose
• Assist Maybank branches to get their information
• Execute Maybank campaign
• Generate SQL script, ODI job for campaign & generate report
• Assist Business User in getting the right data for their analysis
• Maintain data quality and execute data initiative to keep the data clean
• SQL Internal Trainer for new staff/requested from another department

ETL & OLAP Developer
• POC to prove Informatica benefits according to the client requirement
• Present the work along with PM to the client for their better understanding of what Informatica can offer

Administration
• Handling calls, managed meeting room’s schedule
• Administrative works – assist Senior Admin to do their job
• Liaise with company’s staff sorting department administrative work

This candidate has exposure in Transportation / Logistics, General & Wholesale Trading industry with qualification in Primary/Secondary School/SPM/"O" Level in Others.

Experiences:-

Admin Executive
-General Admin work & complete daily petty cash voucher/receipt and submit to Singapore HQ.
-Assist Country Manager for preparing quotation, inquiry from customer & liaise with customer in order to fulfill customer’s needs.
-Provide monthly report to Top Management in Singapore for review the performance of the branch.
-Assist Country Manager to assign job for operator or driver when required.

Administrator Manager
-Take care of delivery & customer’s inquiry.
-Assist Director for arranging the requirement of customer.
-Take care of documentation & Office related matter.
-Communicate with Government Dept for office related matter.

Asst Seafreight Manager
-Assisting Branch manager for reporting to GM or Director
-Responsible for rates quoted to customer & liaise with customer for any related problem
-Manage 8 people in the department on individual scope

This candidate has exposure in Housing Development industry with qualification in Diploma in Business Administration.

Experiences:-

Sales & Marketing Executive
o Achieved monthly sales target.
o Build and maintain good relationship with customer with existing
o and potential customer aimed to increase customer base and loyalty.
o Laisse with purchaser, banker and solicitors to ensure all SPA related document are duly complete
o To participate in promotion and marketing of the property via exhibition, road show and launching.

Premium Banker
o Acquired new customer for accounts and financial products.
o Establish and maintain long terms relationship with clients to grow existing customer Portfolio by providing service and facilities.
o Ensuring that sales & operation are undertaken in accordance with HSBC bank plc FIM, BIM and Credit Policy Manual appropriate lending guidelines.
o Work with RM of Global banking and Retail banking RMs to provide personal banking service to their employee.
o Meeting clients expectations by understanding their financial needs and provide financial solutions.

Credit Control Officer
• Generated and monitor credit reports to ensure processing deadlines are met.
• Prepared billing, debtor ageing, litigation and analysis report and follow-up closely with owner to ensure outstanding payment are paid in a timely manner.
• Provided accurate advice in dealing with internal and external queries about billing and payment.
• Review daily collections to ensure cash or cheques have been debited into proper bank account.

Marketing & Leasing Executive
• Sourced and negotiated with potential tenants in new leases and follow through with all necessary procedures and documentation to conclude deals.
• Prepared weekly department report and updated floor plan and tenant listing.
• Liaise with finance and credit control department on payment status of individual tenant to ensure monthly rental, various charges on tenants are paid in a timely manner.
• Managed existing tenants including attended to their enquiries and complaints.
• Established and maintained tenant relationships to increase tenant satisfaction and loyalty.

i. Select carriers and negotiate contracts and rate
ii. Plan and monitor inbound and outgoing deliveries
iii. Supervise logistics, warehouse, transportation, and customer service
iv. Respond to any issue complaints from customer
v. Research ideal Shipping techniques, routing and carriers
vi. Work with other departments to incorporate logistics with company procedure and operation.
vii. Evaluate budget and expenditures.
viii. Update and evaluate metrics to access performance and implement enhancement
ix. Ensure all operations adhere to laws, guidelines and ISO requirement
x. Prepare Standard of Procedure (SOP) to improve logistics department
xi. Approve any requisition amount below RM20,000
xii. To manage tax exemption related government
xiii. Responsibilities to manage LMW license, MITI, FMM.
xiv. Prepare Logistics activities report

Logistic and Warehousing
i. Assist logistics Manager for monitoring warehouse system
ii. Train new worker in system
iii. Monitoring movement warehouse
iv. Preparation Stock take activities
v. Prepare report stock take
vi. Monitoring logistics arrangement
vii. Preparation LMW report
viii. Apply any application for LMW
ix. Review freight rate and other transportation
x. Apply Certificate of Origin (Fmm/MITI)
xi. Prepare Cost Anylisis
xii. Coordinate with production schedule to ensure shipment deliver on time.
xiii. Booked any shipment inbound / outbound
xiv. Preparation Bill of Landing
xv. Taking care LMW license
xvi. Monitor update government regulation

This candidate has exposure in Information Technology with qualification in Diploma in Electronic Engineering (Computer).

Experiences:-

 Plan, organize and manage the entire operations of the Company’s Management Information System (MIS).
 To manage & support IT systems & IT infrastructure (server, computers, printers, networking, firewalls, switches, routers, emails and etc).
 To manage, monitor and ensure troubleshooting, systems backup, archiving, storage management and disaster recovery to ensure the company’s smooth operations.
 To proactively follow up with vendors to ensure quick resolution to IT incidents encountered.
 Communicate and coordinate with vendors for issues management, service upgrades, application maintenance and other support services.
 Attend to user requests, identify and troubleshoot application issues, inquiries and follow through in meeting users’ needs and expectations.
 Maintain outlets, factory and Head Office CCTV.
 Responsible to record and maintain IT infrastructure inventory list, license and hardware warranty renewal.
 To assist in any other tasks/projects as and when assigned.
 Knowledge in LAN/WAN. POS system and ERP.
 Experience in Windows, networking, PC, servers & accounting applications.
 Ability to communicate and engage with users at all levels of the organization.
 Ability to work well under pressure and efficiently to meet tight deadlines in a fast-paced environment.

Desktop Engineer
 Answer user inquiries regarding computer software or hardware operation to resolve problems. Enter commands and observe system functioning to verify correct operations and detect errors. Oversee the daily performance of computer systems.
 Install and perform repairs to hardware, software, or peripheral equipment, following design or installation specifications.
 Maintain records of daily data communication transactions, problems and remedial actions taken, or installation activities.
 Read technical manuals, confer with users, or conduct computer diagnostics to investigate and resolve problems or to provide technical assistance and support.
 Prepare evaluations of software or hardware, and recommend improvements or upgrades.
 Refer major hardware or software problems or defective products to vendors
 Computer User Support Specialist with a focus on client satisfaction and experience assisting users both remotely and in person.
 Keeping the computer network up to date with essential security patches, interacting with various vendors, and performing small tasks on the server.

This candidate has exposure in Manufacturing, Oil / Gas / Petroleum, Computer / Information Technology with qualification in Bachelor Degree of Management Technology.

Skills:-
TROUBLESHOOTING PC AND SERVER, troubleshooting computer, install Software and hardware, Backup data server, network configuration
SAN Storage, Exchange server 2010, Active directory server
PABX SETUP(KEYPHONE)

Experiences:-

Senior IT Engineer
1)Manage Windows Server Update Service
2)Dell Equalogic San Storage
3)Manage Windows server 2003 Sp2, 2008 R2, 2012 R2
4)Preparing budget for IT equipment
5)Assist technician on troubleshooting on pc client
6)Liaise with vendor regarding IT related
7)Manage new project technology refresh such as backup solution, vm migration
8)Responsibility to Server Room facility
9)Manage comvault backup system
10)Support user at Singapore office
11)Manage Symantec backup exec 12
13)Manage Active Directory 2008
14)Renew all the server warranty expired if needed
15)Liaise with vendor for clocking system
16)Manage print server
17)Manage Symantec Endpoint Protection Server
18)Manage Symantec Encryption Protection Server
19)Do capacity planning for server storage and usage
20)Assign task to subordinate for daily task
21)Support user in johor site and Singapore site
22)Performed project management for IT initiative such as security enhancement
23)Ensure timely and accurate delivery of technology products and services such as upgrading computer from windows 7 to windows 10
24)Manage multiple areas of technology and multiple departments such as support and assist computer production under engineering department
25)Give training to user with formal or informal such as to using windows 10 or related to security awareness
26)Preparation and management of operating and capital budgets such as computer need to upgrade and server need to increase capability performance
27)Manage internal/external application such as accessing thru VPN
28)Negotiate contracts with manufacturers for all software, hardware and consulting services such as implementation technology refresh for CCTV and time attendance system
29)Create strategic goals and convert to easily implemented plans such as usage of computer with cost efficient without interrupt daily operation and maximum company profit
30)Manage external vendors relationships and services to make sure a good relationship to support daily operation with less downtime.

System Engineer
1)Manage Group policy object and deployment
2)Manage and configure Domain user profile
3)Manage and configure user email exchange
4)Manage network file server
5)Troubleshooting operating system Microsoft server 2008 32,64bit
6) Troubleshoot Exchange server on Microsoft exchange 2010.
7)Setup server using microsoft server 2008 8bit and 64bit
9)Liaise with vendor for purchasing and support
10)Manage Websense for email
11)Manage Proxy server
12) Manage system centre virtual machine manager (scvmm)
13) Manage Dell compellent storage.
14) Manage Microsoft fore front for proxy server.
15) Manage System Centre operation manager (Scom) for server monitoring 2012.
16) Manage failover cluster server.
17) Manage Exchange management Console for mailbox server.
18) Manage Exchange management console for cashub server.
19) Manage falcon Stor for disaster recovery.
20) Manage DNS system.
21) Manage CA Backup.
22) Manage Microsoft Lync
23) Manage for Microsoft Symantec Endpoint v12
24) Manage Compellent SAN Storage.
25) Manage for citrix xen application.
26) Manage hyper-v2012 R2
27) Manage scvmm 2012 R2
28) Manage Windows Server Update Service
29) Dell Equalogic San Storge
30) Manage Windows server 2003 Sp2, 2008 R2, 2012 R2
31) Manage Symantec End point Manager
32) Assist technician on troubleshooting on pc client
33) Liaise with vendor regarding IT related
34) Manage new project technology refresh such as hyper-v migration, storage migration
35) Responsibility to Server Room facility
36) Manage Dell EMC Storage

1) Troubleshooting computers (Dell and HP brand)
2) Setup hardware (Dell brand)
3) Install software
4) Support user under domain envoiroment
6) troubleshooting operating system
5) troubleshoot Exchange server on Microsoft exchange 2010 32bit on Microsoft server 2008 32,64bit
6) Setup active directory server on Microsoft server 2008 32bit
7)Setup server using Microsoft server 2008 32bit and 64bit
8)Setup internet connection using satellite, Ericson device, telular, Huawei
9)Troubleshoot scanner
10) Maintain Zebra printer
11) Using Mitel Ip Phone
12) Using net meeting Application
13)Manage Network sharing computer
14)Hardware computer, pc and notebook (Hp and Dell brand)
15)Operating system win Xp,Windows 7
16)Configure scanner direct to client pc such as canon ir3570,2270
17)Configure system Aspen process explorer
18)Configure system application
19)Manage TMS System
20)Support System citrix
21)Manage and Configure xerox scanner
22)Manage and configure Domain user profile
23)Manage and configure user email exchange
24)Manage network file server

IT Executive
1) Troubleshooting computers (Dell and HP brand)
2) Setup hardware (Dell brand)
3) Install software
4) Support user under domain envoiroment
6) troubleshooting operating system
5) troubleshoot Exchange server on Microsoft exchange 2010 32bit on Microsoft server 2008 32,64bit
6) Setup active directory server on Microsoft server 2008 32bit
7)Setup server using Microsoft server 2008 32bit and 64bit
8)Setup internet connection using satellite, Ericson device, telular, Huawei
9)Troubleshoot scanner
10) Maintain Zebra printer
11) Using Mitel Ip Phone
12) Using net meeting Application
13)Manage Network sharing computer
14)Hardware computer, pc and notebook (Hp and Dell brand)
15)Operating system win Xp,Windows 7
16)Configure scanner direct to client pc such as canon ir3570,2270
17)Configure system Aspen process explorer
18)Configure system application
19)Manage TMS System
20)Support System citrix
21)Manage and Configure xerox scanner
22)Manage and configure Domain user profile
23)Manage and configure user email exchange
24)Manage network file server

Technical Support
1)troubleshooting computers (Dell and compaq brand)
2)setup hardware (Dell brand)
3)install software
4)network end user support
6)troubleshooting operating system
5)Setup Exchange server on microsoft exchange 2010 32bit on Microsoft server 2008 32,64bit
6)Setup active directory server on microsoft server 2008 32bit
7)Setup server using microsoft server 2008 32bit and 64bit
8)Setup internet connection using satellite, Ericson device, telular,huawei
9)Troubleshoot fax machine (brothers brand)
10) Support network end user
11)Backup data server using Symantec backup exec 11d and tape LTO 4, LTO 3, DDS4 thru console

Computer Technician
1)Network end user computer
2)Hardware computer, pc and notebook (Nec and Dell brand)
3)Operating system win Xp, Win Vista, Windows 7
4)Maintenance hardware and software related on school area johor bahru and kulai
5)install kodak kiosk application

This candidate is a Fresh Graduate with qualification in Bachelor of Computer Science (Software Engineering).

His technical capabilities during intership are as below;-

 Responsible to develop the web application as frontend and backend (guide by senior).
 Create, maintain and execute test cases to validate the expected software functionlities.
 Communicate issues to project manager, bussiness analyst, senior developer and follow up through resolution.
 Assisting and monitoring practical students.
 Deploy the application.

This candidate has exposure in Manufacturing/Production, IT with qualification in Bachelor of Computer Science with Honors.

Experiences:-

IT Executive
1. Desktop Management
 Perform set-up, design and trouble shoot desktops and laptops.
 Perform set-up, back up, restore, configure and troubleshoot software, hardware drivers, network devices and local printers.

2. Helpdesk Support
 Identify, investigate, resolve and follow-up problems for users PC/laptop, servers and hardware.
 Configuring and administering Window Server (AD,GPO,DHCP,ISA,WSUS)
 As 1st level SAP administrator to support ERP system.

3. File Sharing Management
 Create network shared drives, set permissions and map network drives.
 Troubleshoot issues related to access file.

4. E-mail Management
 Coordinate e-mail account creation, client set-up and configuration.
 Perform troubleshooting of e-mail access.

5. System Maintenance Management
 Responsible for daily maintenance of all IT servers (Mail Exchange, Web and Network) ensuring continuity, stability and minimum downtime.
 Periodic review of system logs and addressing error messages and ensuring sufficient disk space.
 Check operations of all network devices; Firewall, Switches, Wireless Access Point and VPN.
 Manage and coordinate IT system back up processes, system maintenance contracts and supplier support relationships.
 Review and ensure Software Licenses and upgrades are up to date and supported.

This candidate has exposure in Electrical & Electronics with qualification in Diploma of Computer System & Networks.

Skills:-
Microsoft Office : Word, Excel, Power Point, Project, Outlook
C++ Programming, Cisco, Visual Basic Jaya Outlook, Frontpage
Web Base, Web Programming, Internet Programming
Network Security, Network Administrator, PC Maintenance

Experiences:-

Assistant Service Engineer
 Attend On-Site Emergency (EMC) service calls
 Support end user or customer & assist engineer scope
 Ensure copier machine running in good condition
 Analyse and troubleshoot machine problem
 Minimize machine down time

Internship Programme
 Support user for all problems related to computer and network
 Assist Engineer to back up file and data on server
 Make sure all network run properly without any conflict issue
 Format PC and upgrade windows
 Troubleshoot if got any network issue
 Prepare report and analysis based on the result