CUSTOMER SERVICE [ TANJUNG LANGSAT ]
QUALIFICATION
Experience
-At least one year of related working experience
Education
-SPM or above
Skills / or Knowledge any special requirement)
1. Excellent knowledge of Ms office, communication in English and Mandarin
2. Ability to multitask and prioritize daily workload
3. Able to work independently as well as being a team-payer with strong commitment to department harmony
4. Must be able to work under pressure and meet the demands of the job
5. Strong communication and presentation skills and a thorough knowledge various international cultures
6. Customer service oriented and organized
RESPONSIBILITIES
1. Liaise with local customers and identify their needs.
2. Coordinate with R&D department to prepare samples according to customer's needs.
3. Deliver completed samples to customer
4. Process customer's orders
5. Liaise with production and logistic department to ensure on time delivery of shipments
6. Deliver invoice to customer and follow up with payment collection
7. Attend to customer enquiries and complaints
8. Ant other duties assigned by supervisor
9. Strictly follow workplace safety procedure and wear PPE set or other safety equipment when necessary
10. Adhere to Company's ISO 9001 Quality & ISO 14001 Environmental System and Procedures at all times
11.To perform 5S & housekeeping duties
12. Perform all other works as and when assigned
13.Receive and act on any other instructions from immediate superior or the Management
14.Any additional or ad-hoc tasks will be assigned from superior from time to time
Kindly contact Mr Edwin +6012 692 5453 or send your resume to crcs-my-recruitment@cityrecruit.com.my