Job Detail



Specialisation: Customer Service
Education Qualification: Bachelor Degree
Work Location : Gelang Patah, Johor
Salary Range : RM 3,000.00 – 4,000.00
Posted Date : March 21, 2023

Job Description:

What You’ll Be Doing

  • Provide internal and external customer service and sales support for order management and system-related work – SO entries, maintenance, shipment release & inventory management. 
  • Working in close collaboration with Field Sales and Inside Sales for Pre-Order & Order Entries. 
  • Responsible for Customer Master File management as well as handling VAT refunds for customer returns.
  • Ensure on time delivery and resolving discrepancies, recommending solutions and/or action plans
  • Handle branch service requests (e.g., RMA, initiate Corrective Action Request and Field Quality Request analysis)
  • Submit Customer Surveys and correct post-delivery issues


What We Are Looking For

  • Diploma / Bachelor’s Degree
  • 2 years of relevant experience in a customer service / order processing job function
  • Experience within the electronics or high technology industry is an advantage
  • Excellent customer service and interpersonal skills
  • Excellent communication skills
  • Demonstrated analytical and problem-solving skills
  • Skill in prioritizing requests, work, and multi-tasking


What’s In It For You

We recognize that financial rewards and great benefits are important aspects of an ideal job. That’s why we offer competitive financial compensation, including various compensation plans, and a solid benefits package.

  • Medical Insurance
  • Life Insurance
  • Year-end bonus
  • Performance Bonus
  • 5-Day Work Week
  • Growth Opportunities
  • And more!

Kindly contact Mr Edwin +6012 692 5453 or send your resume to