Job Detail

JOB DESCRIPTION 

• Oversea a team of Executives
• Be responsible for overall examination administration and management such as timely preparation of examination/assessment handouts, materials, exam bags and related items
• Compile and prepare analysis for evaluation forms and learning outcome surveys and submit to Principal for review
• Compile and prepare analysis for evaluation forms and learning outcome surveys and submit to Principal for review
• Tabulate and enter examination/assessment results accurately into systems and spreadsheets; and generate reports and statistics
• Send results notification to customers based on training process and guidelines
• Prepare certificates and/or cards based on final results and submit certificates for Principal’s approval
• Prepare track list for certificates and cards and sort them based on payment status before issuing  to the counter for distribution
• Be meticulous, systematic, organized and ensure proper and complete records for filing (including all hard copy and e-filing) for all training and assessment files
• Submit completed training and assessment files to Principal for review and approval before storing into the cupboards
• Monitor and review storage period for hard copy training files in the cupboards to destroy  (after converting to e-filing and obtaining Principal’s approval)
• Ensure proper handover to respective departments and relevant persons in the process flow
• Be proactive in responding and managing clients and trainees’ such as promptly attending to email enquiries and phone calls regarding examination results, certificates and/or cards status etc. after verifying caller’s identity and payment status
• Adhere to company’s confidentiality policies
• Other ad-hoc duties as assigned by the company
• Only for Singapore/PR citizen

Kindly contact Ms Lynn @ 012-5985453 or Ms Emily @ 0123695453
or
E-mail your resume to crcs-recruitment@cityrecruit.com.my or crcs-recruitment1@cityrecruit.com.my