Job Detail

Job Title: Sales Admin Executive

Key Responsibilities:

1. Order Processing and Management:
   • Receive and process customer orders accurately and promptly.
   • Ensure all customer orders are verified for accuracy, including pricing, product specifications, and delivery timelines.
   • Coordinate with the production and logistics teams to ensure timely order fulfilment.
2. Customer Support:
   • Act as the first point of contact for customer inquiries related to orders, pricing, and product availability.
   • Respond to customer queries via phone, email, and other communication channels in a professional and timely manner.
   • Resolve any issues related to orders, deliveries, and product discrepancies.
3. Sales Documentation:
   • Prepare quotations, sales contracts, and invoices as per the company’s guidelines.
   • Maintain accurate records of customer orders, quotations, and sales agreements.
   • Ensure proper documentation for all sales transactions and maintain compliance with company policies.
4. Coordination with Internal Departments:
   • Liaise with the production, logistics, and finance teams to ensure smooth order processing and delivery.
   • Communicate any special customer requirements or urgent orders to the relevant departments.
5. Sales Reporting:
   • Generate regular sales reports for management, including order status, sales performance, and customer feedback.
   • Monitor and update customer databases to ensure accuracy and completeness.
6. Inventory and Stock Management:
   • Assist in monitoring stock levels to ensure product availability.
   • Coordinate with the warehouse team for stock replenishment and inventory accuracy.
7. Support to Sales Team:
   • Assist the sales team in preparing presentations, proposals, and sales materials.
   • Schedule and coordinate meetings with clients and follow up on sales leads

Key Requirements:

• Diploma or Bachelor's degree in Business Administration, Marketing, or a related field.
• Minimum of 2-3 years of experience in a similar role, preferably in a manufacturing or construction company.
• Strong communication and interpersonal skills.
• Proficient in Microsoft Office applications (Word, Excel, PowerPoint).
• Detail-oriented, organized, and able to handle multiple tasks efficiently.
• Excellent problem-solving skills and ability to work independently.
• Fluent in Mandarin (both written and spoken) is required to liaise with Mandarin-speaking clients.

Kindly contact Ms Rachel at +6019-772 2619 for further details or send your resume to [rachel.gan@cityrecruit.com.my]

or

Kindly contact Ms Dianna +65 9677 9442 or send your resume to [crcs-recruitment@cityrecruit.com.my]