Job Detail

Job Title: Account Manager

ROLES AND RESPONSIBILITIES 

• Be highly accountable for a portfolio of enterprise-level accounts and become their trusted advisor and influencer.
• Proactively build and identify opportunities for dynamic business growth through business development, product penetration, and professional services.
• Be an expert of monday.com, and capable of deploying its capabilities to overcome clients’ challenges for value creation.
• Hold investigative conversations with clients to understand and solve client business challenges. This involve collaborating with working level executives and business leaders to drive change.
• Achieve and exceed company Technology’s growth and business targets through the successful execution of the above.

Job Requirements  

• Preferably 2-4 years of B2B SaaS sales or tech consulting environment, account management or consulting experience working with large, enterprise-level accounts (> 50-150K ACV)
• Engage with stakeholders across departments to map out existing processes and uncover workflow gaps where monday.com can add value.
• Positive attitude and a strong hunger to achieve outcomes. Keen learner with a desire for improvement. Navigate both new business (hunting) and account expansion (farming), driving long-term value.
• Maintain detailed notes, process maps, and client requirements to ensure alignment between sales, solutions, and implementation teams.
• Take initiative to troubleshoot, research, and suggest solutions before escalating. Responsible and proactive mindset to “figure it out” before asking for help.
• Demonstrate strong interpersonal skills, active listening, and clarity in communication to build trust with clients and align solutions with real needs. 

Kindly contact Ms Rachel at +6019-772 2619 for further details or send your resume to [rachel.gan@cityrecruit.com.my]

or

Kindly contact Ms Dianna +65 9677 9442 or send your resume to [crcs-recruitment@cityrecruit.com.my]