Job Detail

1. Job Title: IT Support Engineer (Tanjung Langsat)

2. Position Reporting Line: Director

3. Job Summary:

The IT Support Engineer reports to the Director and is responsible for (new) IT solutions or improvements to existing systems to improve business efficiency and productivity.

4. Key Responsibilities

4.1 Provide helpdesk support to end users on IT related issues.

4.2 Manage backups and system/server restorations.

4.3 First level support and firewall maintenance

4.4 Undertake small to medium-sized IT projects as instructed by supoñor.

4.5 Overall computer hardware, software and printer maintenance, and ensure security and upgrades are administered and kept up to date

4.6 Overall Windows administration including new user accounts and mailbox setups if required

4.7 Inventory management including maintaining and updating list of IT assets including hardware and software, operating systems, networking, IT related equipment and etc.

4.B Ensure all purchased software licenses are recorded and maintained.

4.9 Patching of network and phones.

4.10 Liaise with IT related vendors/suppliers on matters relating to computer software, hardware and other peripherals.

4.11 Provide training and standard user guides to end users

4.12 Involvement with ad-hoc IT projects.

5. Job Requirements

5.1 Educational Qualification and Experience

• Recognized Diploma/Degree in IT/Computer Science or equivalent
• Knowledge of basic computer troubleshooting, networking and website maintenance
• 3 to 4 years relevant experience

5.2 Skills and Abilities

• Good communication and interpersonal skills
• Ability to work under pressure, multi-task in fast-paced environment
• Meticulous individual with sense of initiative and able to work under minimal supervision

Disclaimer

The job description is only a summary of the typical functions of the job and is not an exhaustive or comprehensive list of all possible job responsibilities, tasks and duties. Responsibilities, tasks and duties of the jobholder may differ from those outlined in the job description and other duties, as assigned, may be part of the job. Management reserves the right to amend or assign other duties to this position at any time.

Kindly contact Ms Rachel  at  +6019-772 2619 for further details or send your resume to [rachel.gan@cityrecruit.com.my]

or

Kindly contact Mr Edwin +6012 692 5453 or send your resume to [crcs-my-recruitment@cityrecruit.com.my]