CUSTOMER SUPPORT OFFICER
Specialisation: Healthcare – Nurse/Medical Support & Assistant
Education Qualification: Diploma
Higher Secondary/ Pre-U/ A Level
Higher Secondary/ Pre-U/ A Level
Work Location : Anywhere In Singapore, Singapore
Salary Range : S$ 1,800.00 – 2,200.00
Posted Date : December 16, 2024
JOB TITLE : CUSTOMER SUPPORT OFFICER
We are looking for a passionate and communicative Customer Support Officer to join our aesthetic clinic team! This position offers flexible work-from-home options, but occasional on-site work at the clinic is required.
- Monday to Friday 10.30am to 8pm Saturday 10.30am to 6pm
Job Requirements:
- Prior experience in front desk or reception roles, preferably in a beauty salon, spa, or aesthetic clinic.
- Strong communication skills in both English and Chinese, including fluency in both speaking and writing.
- Proficient in computer use, with the ability to operate common office software and customer management systems.
- Ability to manage time efficiently and work independently in a remote setting.
- Team player with the ability to adapt to occasional on-site work requirements
Key Responsibilities:
- – Manage patient inquiries and leads from the website, social media platforms, and EDM campaigns.
- – Execute outbound WhatsApp campaigns to promote patient retention and new appointments.
- – Follow up on patient appointments and assist with administrative tasks.
Kindly send a WhatsApp message to Ms. Dianna at +65 9677 9442 for further details or send your resume to [ crcs-recruitment@cityrecruit.com.my ]