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CUSTOMER SUPPORT OFFICER

Specialisation: Healthcare – Nurse/Medical Support & Assistant
Education Qualification: Diploma
Higher Secondary/ Pre-U/ A Level
Work Location : Anywhere In Singapore, Singapore
Salary Range : S$ 1,800.00 – 2,200.00
Posted Date : December 16, 2024

JOB TITLE : CUSTOMER SUPPORT OFFICER

We are looking for a passionate and communicative Customer Support Officer to join our aesthetic clinic team! This position offers flexible work-from-home options, but occasional on-site work at the clinic is required. 

  • Monday to Friday 10.30am to 8pm Saturday 10.30am to 6pm

Job Requirements:

  • Prior experience in front desk or reception roles, preferably in a beauty salon, spa, or aesthetic clinic.
  • Strong communication skills in both English and Chinese, including fluency in both speaking and writing.
  • Proficient in computer use, with the ability to operate common office software and customer management systems.
  • Ability to manage time efficiently and work independently in a remote setting.
  • Team player with the ability to adapt to occasional on-site work requirements

Key Responsibilities:

  • – Manage patient inquiries and leads from the website, social media platforms, and EDM campaigns.
  • – Execute outbound WhatsApp campaigns to promote patient retention and new appointments.
  • – Follow up on patient appointments and assist with administrative tasks.

Kindly send a WhatsApp message to Ms. Dianna at +65 9677 9442 for further details or send your resume to [ crcs-recruitment@cityrecruit.com.my ]

 

 






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