CUSTOMER SERVICE OFFICER
Specialisation: Customer Service
Education Qualification: Bachelor Degree
Diploma
Higher Secondary/ Pre-U/ A Level
Diploma
Higher Secondary/ Pre-U/ A Level
Work Location : Skudai, Johor
Salary Range : RM 3,500.00 – 5,000.00
Posted Date : January 16, 2026
POSITION: CUSTOMER SERVICE OFFICER
Job Descriptions:
- Strive to attain 100% customer delivery fulfillment.
- Monitor and execute daily sales activities.
- Generate purchase orders to all plants.
- Plan and expedite on-time receivables.
- Effective follow-up on customers’ enquiries, sample submission and first production activities.
- Provide timely respond on customer’s queries and establish an effective communication channel with customers.
- Promote a positive corporate image to the customers.
- Regular review on customer’s forecasts and update monthly sales report.
- To review account receivable and ensure prompt customer payment.
- Prepare weekly and monthly sales report.
- Take up adhoc tasks assigned by superior.
Requirements:
- Min SPM 5 or higher
- Min 2 years relevant working experience in similar position
- Team player and good interpersonal skills
- Strong sense of commitment and problem solving
- Proficient in MS Office
Kindly contact Ms Rachel at +6019-772 2619 for further details or send your resume to [ rachel.gan@cityrecruit.com.my ]
or
Kindly contact Mr Edwin +6012 692 5453 for further details or send your resume to [crcs-my-recruitment@cityrecruit.com.my]




