Star Profile Candidates

Working Experience
November
2019
–
Current
April
2018
–
September
2019
Publicis Re:Sources, Kuala Lumpur
Team Leader, Accounts Payable
• Focal person for MY/SG/ID/TH/AU Accounts Payable (AP).
• Focal person for AP SAP / Vendor Portal / Starscape / Spectra system.
• Involved with initial set up including UAT of the system in Publicis Resources (Vendor Portal /
Starscape / SAP).
• Lead the Vendor Portal training to External Users (Vendors) including preparing the training
materials.
• Lead for the AP ERP system on the system improvement / enhancement.
• Collaborate with Agency Finance, Operation team and internal SSC team for the system
enhancement and any specific project such as TH, VN, PH Vendor Portal and Starscape
onboarding, MY SG SAP onboarding, auto split spot, API on major suppliers, system
automation, etc.
• Lead for the handover of ID AP tasks from SSC ID team in 2020 and AU AP tasks to SSC PH
team in 2023.
• Lead for the handover of MYSG AP tasks to SSC IN team in early 2024.
• Support daily operation.
• Plan, supervise and monitor on Senior and analyst tasks.
• Supervise and lead for any escalation from the Agencies / Vendors.
• Supervise and monitor on IN Team to ensure no escalation from MYSG agencies.
• Approve claim in SAP Concur.
• Approve timesheet in RoAR system.
BASF-Asia Pacific Service Centre Sdn Bhd, Kuala Lumpur
Account Payable Senior Analyst
• In charged for Malaysia, Japan and Korea countries (11 company codes).
• Supervised a team of 8 analysts.
• Starting March 2019, in charge for Malaysia and Singapore countries (8 company codes).
• Supervise a team of 5 analysts.
• Support daily operation.
• Plan, supervise and monitor on analyst tasks.
• Support and back up when necessary for the analyst tasks.
• Research and resolve accounts payable discrepancies.
• Balance monthly general ledger accounts to accurately record cost and month end accruals.
• Reconcile vendor statements and handled payment complaints or discrepancies.
• Handle local finance, users, buyers, and vendors’ issues.
MOHD AMIN BIN ANWAR
ACCA
Kajang, Selangor
018-2278287
mohdaminanwar@yahoo.com.my
• Prepare weekly / monthly report, follow up and escalation purposes (Work Cycle, GRIR,
GCCC, Block, AP Aging, Annual Notes, Statutory Report).
• Prepare PBC (Prepared by Client) reports for external auditor.
• Attend audit queries.
• Perform special checks according to country specific WI to ensure accuracy and payment on
time.
• Actively support in increasing automation in Process Director (SAP).
June
2016
–
March
2018
BASF-Asia Pacific Service Centre Sdn Bhd, Kuala Lumpur
Account Payable Analyst
• Act as a focal person for all MY company codes.
• Supervised invoice processing, purchase orders, expense reports, credit memos and payment
transactions.
• Ensure that valid Tax Invoice / Credit Notes / Debit Notes that received from vendors are
following GST guidelines.
• Ensure that correct tax code is being maintain during processing the invoices.
• Research and resolve accounts payable discrepancies.
• Balance monthly general ledger accounts to accurately record cost and month end accruals.
• Coded and entered at least 80 invoices each day into SAP software.
• Reconcile vendor statements and handled payment complaints or discrepancies.
• Handle local finance, users, buyers, and vendors’ issues.
• Prepare weekly / monthly report (Work Cycle and GRIR report).
• Involve with preparation of reports for external auditor.
• Attend audit queries.
• Assist senior analyst tasks.
August
2015
–
May 2016
BASF PETRONAS Chemicals Sdn Bhd, Shah Alam
Executive (Financial Planning, Account Payables, & Process Optimization)
• Supervised invoice processing, purchase orders, expense reports, credit memos and payment
transactions.
• Ensured that valid Tax Invoice / Credit Notes / Debit Notes that received from vendors are
following GST guidelines.
• Ensured that correct tax code is being maintain during processing the invoices.
• Researched and resolved accounts payable discrepancies.
• Coded and entered at least 25 invoices each day into SAP software.
• Reconciled vendor statements and handled payment complaints or discrepancies.
• Handled users, buyers, and vendors’ issues.
• Prepared reconciliation of subsidiary ledgers and AP report.
February
2013
–
July 2013
Azman, Wong, Salleh & Co., Kuala Lumpur
Audit Trainee
• Performed audit work such as prepare audit working paper including expenses, Property, Plant
and Equipment (PPE), trade receivable, trade payable, sales, cost of sales, fixed deposit, gain
on disposal, statutory audit, inventory, other income and adjustments section.
• Liaised with client on audit evidence, supporting information needed to support audit working
paper.
• Prepared certain section of audit report.
• Learned the proper functioning of audit programs that are approved by the organization.
• Carried out fieldwork properly and documented all the information related to these field work
as per the quality standards.
May 2011
–
August
2011
Theta Edge Berhad, Subang Jaya
Finance Department Trainee
• Performed office tasks such as key in transaction, filing, recording, copying and other similar
duties using a computer system (SAGA).
• Responsible to fill in taxation form.
• Prepared payment cheques.

ANNAJIHIN ENTERPRISE (SALARY RM 2,000)
Pusat Keusahawanan Pelajar (USIM)
2010-2013 (Manager)
Part-time job while studying at Universiti Sains Islam Malaysia. I
opened a waffle and ice blended food shop. I managed the
restaurant by looking for workers who were also students to earn
extra money and I had 5 staff at that time.

BLINK TRADING SDN BHD (SALARY RM 1,000)
Nilai – Negeri Sembilan
2024 (SALES & MARKETING)
I sell books from school to school. Most of the books are comics,
textbooks and writing books. I have experience selling from school
to school and deal with the teachers.

SITI KHADIJAH APPAREL SDN BHD (SALARY RM 2,500)
Bangi – Selangor
2014 – 2017 (ACCOUNTS EXECUTIVE)
Prepare Full Set Of Account Using Ubs Accounting System
Prepare And Control Cash Flow
Prepare Cash Flow Forecast
Prepare Bank Reconciliation
Prepare Costing
Prepare Gst Calculation
Prepare Payment
Control Account Receivable & Account Payable
Filing Documentation
Runner-Collect Cash Sales from Boutique and Bank in to Bank

MMA TECH ENGINEERING SDN BHD (SALARY RM 5,000)
Bangi – Selangor
2017 – Present (ACCOUNTS EXECUTIVE)
This is my job scope list while working at MMA TECH ENGINEERING:
Prepare Full Set Of Account Using Ubs Accounting System
Prepare And Control Cash Flow
Prepare Bank Reconciliation
Prepare Gst Calculation
Prepare Payment & Invoice
Control Account Receivable & Account Payable
Filing Documentation
Deal with Auditor and Tax Agent for audit and tax purpose

WORK EXPERIENCE
Senior Manager HR
SL Group Palm Oil
Location: Pahang & Perak
Department: Group Human Resources Manager
Reports to: Managing Director
Duration : Jan 2025 – Present
Job Purpose:  Manage HR functions within the palm oil mill factory toenhance workforce management, compliance, and workplaceculture. HR Strategy:  Develop HR strategies aligned with factory goals andcollaborate with leadership. Recruitment:  Oversee recruitment and onboarding processes for factorypalm oil positions. Training and Development:  Identify training needs and implement employee development
programs. Performance Management:  Maintain performance systems and work with leaders onemployee performance issues. Employee Relations:  Promote a positive culture, address concerns, and manageconflict resolution. Compensation and Benefits:  Design competitive compensation packages and conduct
market research

Health and Safety:  Ensure compliance with safety regulations and conduct
training. Policy Development:  Create and update HR policies that comply with labor laws. Data Management:  Use HR analytics for monitoring workforce metrics and preparereports for management. HR Manager Shared Services Operation
Ideal Quality IQ3 Kossan Berhad
Duration: Oct 2023 – Dec 2024
HR Administrations (HRA):  Manage and verify all staff payroll reimbursement, statutory, and claims are processed timely and correctly.  Manage and monitor all labor-related policies, HRMSregulatory, and compliances.  Manage, monitor, and collaborate with HRBP about HIRArelated policies and procedures and escalate to HRBPfor
policies and procedure improvement.  Data management during IR/ER processes, standardimplementation of HR policies, procedures, anddocumentation.  Risk options and impact analysis of HR related policies, procedures, and improvements (related policies).  Manage and maintain HRA records that critically impact thebusiness and/or affect stakeholders.  Ensure that all HRA records, files, and HRA SOP are in order andup to date for reference and audit purposes.  Drive and promote the organization’s Core Values to ensureemployees Live and Embrace as part of the organization’sculture. Performance Management & Compensation Benefit:  Rollout and cascading of annual KPI, appraisal toall
management and employees at the site.  Rollout and communication of the standardized performancemanagement cycles:
a) Rollout and communicate to all employees on mid-year review, Management CV, and year-end process including “How-to”at thefirst line of support. b) Cascade HDR issues to the network and ensure trained support
and performance appraisal completion.
c) Measuring the % of employee completing annual appraisal
(completed). Digitalisation & Automation of HR:  Track and measure HR implementation of HRMS modules.  Using HRMS features and the usage of all possible HRMSmodules.  Track and measure post-assessment resolutions (system, people, and processes), and implementation of the usageof
post-assessment resolutions (system, people, and processes).  Obtain the latest trends and usage of all positive HRMSmodules.  Track and measure HR implementation effectiveness (system, people, and process), and implement post-assessment
resolutions accordingly.  Continuous improvement proposals / suggestions withimplementation e.g. Identification of manual processesconverted to digitalisation and automation. IR / ER & Foreign Worker Management / Hostel Management:  Managing Poor Performers – Intervention action onpoor
performers. Communication and training to HODs on‘Managing Poor Performance’.  Managing and supporting operational challenges critical tobusiness sustainability – Improvement in retention rateof
incumbents of critical positions, ready next, and strongperformers & improving the retention rate of workers (local
workers).  Managing and to make sure all FW renewal status of Passports /
Work Permit and Special Pass – Validation of all FWandtheir
work permit and/or passport status ensuring Status is Uptodate.  Compliance to annual leave policy for FWfor 2024 (nomorearchiving) – FW with carry forward leave days exceedingthecurrent annual leave policy. Manpower and Talent Acquisition (TA):  Involve in manpower planning with Productions andother
support functions to ensure sufficient manpower supply.  Manage and monitor TA team to meet their KPI of 30 days tooffer Executive and below and 60 days to Offer AMlevel andabove. TA team to efficiently and effectively carry out TApolicies and procedures in supporting all stakeholders toprovide quality candidate.  Work with HRBP to manage talent turnover risk and negativefeedback in all media.
 Manage and make sure TA team collaborate with L&Dteamtocarry out comprehensive orientation is provided to newjoiner
and tactful offboarding is provided to resigning staff withrecords.  Manage talent management tools, resources, and strategies toensure retention of key talents and critical positions for
business continuity.  Succession Readiness (Actual vs Planned) – Measures howprepared the company is to fill a critical leadership role basedon skills, experience and potential of the employee in identifiedsuccession talent pool. Learning & Development:  Execution of KOJT and OPL – Engagement withsitemanagement and GL&D – Plan, execute, monitor, track andmeasuring competency of employee for KOJT and OPL.  Execution of PEM-SWP – Engagement with site management
and GL&D – Plan, execute, monitor, track and measuringcompetency of employee for PEM-SWP.  Manage the updating of training materials – Continuousupdate of training materials to reflect latest changes – list of
items updated monthly / quarterly – base target data.  Building employee capability and competency – employeeassessed and pass practical assessment (functional). Compliances:  Manage and monitor all compliances documents relatedtoHRare file accordingly and updated.  Work task compliance – Work with site management / direct
superior to ensure work task documents are consistentlycomplied and aligned with the compliance policies andprocedures – for all audit to be completed.  Compliance to SHE – Work with site management andSHEtoensure the workplace is conducive, safe and all employeecomply to safety requirement – Safety Audit (zero accident).  Manage the updating of training materials – Continuousupdate of training materials to reflect latest changes – list of
items updated monthly / quarterly – base target data.  Building employee capability and competency – employeeassessed and pass practical assessment (functional).
HR Manager
Medcare Healthcare Services Sdn Bhd
Jan 2023 – Sept 2023
Compensation & Benefits
Employee Relations
Recruitment & Retentions
Training, Engagement & Welfare
Training Development
Administration
HR Manager
Payroll and Recruitment Branch JB Malaysia
Dreamworks Company Pte Ltd
2022 – 2023
Payroll Management
Recruitment Process Management
Team Leadership and Performance
Sales Target Achievement
Event Management
HR Manager Generalist and Recruitment
MSJ Express Group Sdn Bhd
2015 – 2021
Payroll Management
Recruitment Management
Workflow Optimization
Documentation and Compliance

Work Experience
Finance & Controlling – MAN Truck & Bus (M) Sdn Bhd, Shah Alam
(2021 – 2025)
• Collection Target Achievement: Surpassed 100% of monthly collection targets by enhancing
AR and credit control processes, including development of robust credit policies and
alignment with cross-functional teams.
• Credit Control Gatekeeper: Acted as the credit control gatekeeper, reviewing customer
creditworthiness, monitoring aging reports, and enforcing credit limits to ensure timely
collections and reduce financial risk.
• DSO Reduction: Reduced average DSO significantly through structured follow-ups, disciplined
credit practices, and enhanced collaboration with sales and customers.
• Bad Debt Recovery: Successfully recovered over 90% of bad debts, minimizing write-offs and
strengthening overall financial health.
• Cash Flow Optimization: Oversaw AR/AP operations, improving payment cycles and cutting
business costs by 15% monthly through process enhancements.
• Variance & Trend Analysis: Delivered actionable insights to business leaders via in-depth
variance and trend analysis, supporting decision-making and strategy.
• Financial Reporting & Dashboards: Designed dashboards to track budgets, forecasts, and
invoice pipelines; ensured accurate entries and alignment during monthly closing.
• Provisioning & Accruals: Managed prepayments, accruals, asset depreciation, and provisions
(e.g., Ecolines), ensuring accurate monthly close and compliance.
• Leadership & Mentoring: Led internship program and guided junior staff, achieving high internto-perm conversion rates and strengthening team performance.
• Audit & Compliance: Ensured timely and complete documentation for internal and external
audits, contributing to smooth and successful audit cycles.
• System & Process Improvement: Enhanced ERP/SAP utilization, streamlined workflows, and
ensured compliance with internal finance standards.
• Reconciliation & Bookkeeping: Carried out reconciliations and maintained AP/AR records to
ensure accuracy and support monthly reporting.
• Accounts Payable Management & Ageing Clearance: Oversaw timely processing and
payment of vendor invoices, proactively clearing ageing payables to maintain healthy
supplier relationships and improve cash flow visibility.
• Cost Control & Expense Management: Implemented cost-saving initiatives through diligent AP
monitoring, reducing late payment penalties and identifying opportunities for vendor
discounts.
Lead of Contract Account Department – EKL Metal Sdn Bhd, Kuala Lumpur
(04/2020 – 07/2021)
• Team Performance Improvement: Identified team weaknesses and implemented corrective
actions to enhance performance.
• Debt Recovery: Successfully reduced delinquency debt by 85%.
• Collaboration: Worked closely with the Contract Manager on quotations and project progress
for accurate monthly forecasts.
• Mentorship: Mentored junior staff, helping them develop leadership skills and advance within
the company.
• Business Process Improvement: Recommended process improvements that led to a 35%
increase in efficiency, driven by industry trends and competition monitoring.
• Confidentiality & Compliance: Protected company value by ensuring confidentiality and
processing client invoices in accordance with SST guidelines, assisting the manager with
progress claims.
• Deadline & Resource Management: Overcame tight deadlines and resource limitations by
reallocating personnel to priority tasks.
• Customer Service Excellence: Provided exceptional service, addressing client needs promptly
and ensuring long-term loyalty.
• Sales Achievement: Exceeded 100% of sales targets consistently by identifying new business
opportunities and delivering tailored solutions.
• KPI Success: Achieved 95% of the given KPIs.
Account Executive – Hock Loong Electrical Corporation Sdn Bhd (Ambassador
Lazada Perak), Ipoh
(11/2018 – 04/2020)
• Financial Transaction Management: Managed daily financial transactions, focusing on
Accounts Payable (AP) and Accounts Receivable (AR) activities.
• Error Reduction: Reduced invoice processing errors by 20% through the implementation of a
double-check procedure, improving data accuracy and compliance with purchase orders.
• On-Time Payments: Achieved 100% on-time payment rate, preventing late fees and
maintaining strong vendor relationships.
• Billing Accuracy: Achieved 98% billing accuracy by implementing a pre-check process,
reducing errors and enhancing customer satisfaction.
• Account Aging Reduction: Reduced aging accounts by 30% in six months and 40% for
accounts over 90 days through consistent follow-ups, improving cash flow and lowering
delinquency rates.
• Cash Flow Reporting: Developed a monthly AR report, improving cash flow forecasting
accuracy by 40% and enabling better decision-making by management.
Account Executive (AR) – EKL Metal Sdn Bhd, Kuala Lumpur
(09/2015 – 10/2018)
• AR Management: Oversaw invoicing, collections, and account reconciliation for accurate
and efficient processing, successfully reducing overdue accounts by 30% within six months.
• Cash Flow Support: Contributed to improved cash flow by decreasing accounts over 90 days
past due by 40% through consistent follow-ups and collaboration with customers.
• Accuracy and Efficiency: Enhanced billing accuracy to 99% by implementing a simple precheck process, reducing disputes and delays.
• Reporting: Prepared AR aging reports to improve cash flow forecasting accuracy, providing
actionable insights to support management decisions.
• Customer Relations: Resolved 95% of billing disputes within two weeks, fostering positive client
relationships and ensuring timely payments.
• Compliance: Supported credit risk management by conducting basic credit assessments for
new customers, minimizing overdue risks.
• Audit Support: Maintained organized records that ensured a smooth audit process with no
significant findings.

HR & Admin Executive
WhatIF Noodles (M) Sdn Bhd, SiLC Iskandar Puteri
Feb 2018 – March 2025
Human Resource

Lead the recruitment process, including job postings, interview coordination, and onboarding of new
employees. Arrange for background check, pre-employment medical checkup and prepare offer
letter.
Develop and implement training programs to improve staff productivity and skills, especially in food
safety and workplace safety. HRDF grant application and liaise with training provider on
documentation required.
Managed employee attendance records, including leaves and time-offs, ensuring smooth of payroll
processing, benefits administration, and ensuring timely and accurate payments.
Manage in processing payroll account transactions (e.g. salaries, benefits, deductions, and taxes).
Maintain accurate records and prepare reports. Resolve issues and answer payroll-related questions.
Monthly statutory employee list submission and remittance arrangement for EPF,SOCSO,EIS and PCB.
Support management with employee performance evaluations and assist in conflict resolution,
improving employee retention.
Expatriate permit application and renewal. Comply with Immigration and MIDA requirements.
Coordinate Business Visa application with relevant Embassy and High Commission.

Administration & Office Support
Coordinate administrative functions such as office management, facility upkeep, and supply
management. Liase with third party vendors on service and quality performance.
Become center of communication between all departments for effective cross communication in
different levels of authority.
Provided administrative support for Accounts Payable Department by processing all incoming
invoices, staff claims, petty-cash using ERP System – Oracle Netsuite.
Provided administrative support for Procurement and Warehouse Department by update stock
receiving, internal stock movement and monthly stock count.
Oversee the application and renewal processes for Business License and Manufacturing License and
act as the primary contact with MBIP Town Council, and relevant authorities such as DOE, DOSH,
BOMBA, MOH, MIDA, MITI, JSIC and Immigration Department.

Occupational Safety and Health & Environment and Food Safety Committee
Assist in development and execution OSHE and Food Safety policies and initiatives aligned with
company objectives and legal requirements
Ensure full compliance with Malaysian laws, including OSH requirements, environmental standards
and food safety regulatory (e.g., ISO 45001, ISO 14001, BRCGS)
Conduct internal audit for inter-departments and represent HR & Admin Department during external
audit for ISO 45001, ISO 14001 and BRCGS.
Supported management in organizing OSHE and Food Safety training and programs to enhance
employee awareness and knowledge.

Halal Executive
Oversee the application and renewal processes for Halal certification and act as the primary contact
with Halal certification bodies and religious authorities such as JAKIM and JAINJ.
Develop Internal Halal Control System (IHCS) and maintain accurate and up-to-date Halal
certification documents, including SOPs, manual, records, ingredient lists and supplier certifications.
Conduct training sessions for staff on Halal practices and compliance standards.
Prepare for external audits by regulatory bodies, ensuring all documentation is prepared and
compliant.

EXPERIENCE
INTERNSHIP: JABATAN KASTAM DIRAJA MALAYSIA | MARCH 2019- MAY 2019|
Supported meetings by preparing materials, setting up spaces and taking notes.
Maintained accurate records and databases, ensuring data integrity and accessibility for relevant parties.
Registered information on database to preserve accurate details.
Filed physical and digital copies of important documents to maintain accurate and consistent records.
Inspected reports of damage and processed claims documentation.

SAILAJAH EMPIRE SDN BHD |JULY 2022 – CURRENT|
Persuasion and negotiation skills to increase client spending against business development targets.
Maintained up-to-date, comprehensive CRM systems, aiding sales lifecycle monitoring and progression.
Created effective marketing, sales and promotional initiatives to drive revenue.
Closed long-term agreements through skilful negotiation.
Used extensive sales and marketing experience to offer expert advice in business improvement strategy.
Utilised specialised knowledge of organisation’s business activities to optimise operations.
Managed and coordinated talented clerical support team.
Provided helpful, attentive sales support to generate positive customer feedback.
Explained products’ benefits and value, engaging customers in new stock to drive sales.
Promoted sales and special offers for discounts and merchandise options.
Liaised with potential customers to determine needs and provide recommendations.
Kept up-to-date on available inventory and new stock lines to efficiently answer customer questions regarding purchasing options.

Sales Associate
DR CARDIN (MEN SHOES)
About work :
Provided friendly and professional customer service
Assisted customers in selecting suitable shoe styles and sizes
Arranged and displayed footwear neatly on shelves
Monitored stock levels and reported low inventory
Maintained cleanliness of the sales area
Promoted ongoing offers and discounts to customers
Prepared daily sales reports for the supervisor
Reason for leaving :
Career advancement and professional development
Production Operator
Seagate Technology
About work :
Operated machinery and equipment according to standard procedures
Monitored production line to ensure smooth and efficient workflow
Performed quality checks on products to meet specifications
Reported any equipment malfunction or safety hazards to supervisor
Maintained cleanliness and organization of work area
Packed and labeled finished products for shipment
Followed safety guidelines and adhered to company policies
Supported team in meeting daily production targets
Reason of leaving:
Seeking better career growth opportunities
Senior Sales Associate
Shining Telecommunications Sdn Bhd (Maxis)
About work :
Assisted customers with mobile plans, devices, and services inquiries
Recommended suitable telco packages based on customer needs
Handled new line registrations, SIM replacements, and bill payments
Resolved customer complaints and technical issues efficiently
Promoted latest products, bundles, and promotions
Maintained accurate customer records and transaction details
Met daily and monthly sales targets
Provided after-sales support and follow-ups when needed
2019
Reason for leaving:
-Less competition
-Looking for a role with greater challenges and responsibilities

• Finance Specialist, Infovista Sdn Bhd (2015 – Present)
Revenue & Order Management
o Manage full revenue operations cycle including contract validation,
PO compliance, and delivery documentation (PAC, GRN) across APAC,
MEA, and EMEA.
o Conduct customer credit risk evaluation to assess the financial
health of clients and ensure timely payments, contributing to minimizing
financial risks for the company.
o Improve financial planning and forecasting processes, driving
performance improvements within the company.
o Coordinate with clients and stakeholders to maintain strong
relationships and ensure accurate financial transactions
o Lead process optimizations that improve internal workflows and
contribute to business growth
o Collaborate with Sales, Legal, and Logistics to resolve billing issues
and align on delivery, invoicing, and account status.
Account Receivable & Cash Collection
o Manage the end-to-end AR process, including invoice review,
system accuracy, and alignment with contract terms and project
milestones.
o Oversee cash collection activities across APAC and MEA, ensuring
follow-ups, dispute resolution, and customer communication are
handled effectively by the team.
o Monitor aging reports and drive actions to improve collection
performance, reduce DSO, and support accurate cash flow forecasting.
Account Payable (AP)
o Manage the full AP cycle, including invoice verification, PO
matching, and payment scheduling across multiple entities and currencies.
o Review and monitor AP aging reports to ensure timely vendor
payments and accurate month-end cut-offs.
MOHD NAZREN BIN ZULKIFLE
FINANCE SPECIALIST
Finance professional with over 10 years of experience overseeing finance operations across Asia Pacific, the Middle East, and Africa.
Manage accounts payable, accounts receivable, order processing, cash collection, general ledger, tax reporting, and audit preparationWork closely with teams across Sales, Legal, and Logistics to ensure billing, revenue, and compliance are handled accurately and on
time. Experienced in handling different currencies and supporting finance activities across multiple countries. Also manage team
members and coordinate with other departments to ensure smooth month-end and year-end closing.
Name: Mohd Nazren Bin Zulkifle
Address: No 42, Jalan 2/5, Taman
Sri Haneco, 43500,Semenyih,
Selangor, Malaysia
Phone: +6011 6552 9799
Email: nazrenzulkifle@email.com
Date of Birth: 21 Feb 1989
Personal Information Work Experience
o Coordinate with Procurement and internal departments to resolve
discrepancies and improve invoice processing efficiency.
o Support monthly closing activities by reviewing accruals and
ensuring completeness of AP entries in the general ledger.
General Ledger (GL)
o Manage monthly closing activities, including review and approval of
journal entries, accruals, and reclassifications.
o Ensure accuracy of balance sheet accounts by overseeing
reconciliations for AP, AR, GRIR, tax, and revenue accounts.
o Coordinate intercompany transactions and ensure proper
eliminations and documentation are in place.
o Review financial statements for completeness and accuracy prior
to submission to management or auditors.
Tax Compliance
o Oversee indirect tax processes, including SST, VAT, and WHT
treatment for both sales and purchases across multiple countries.
o Review tax reports and ensure timely submissions in coordination
with external tax agents and internal teams
o Ensure tax entries are recorded accurately in the general ledger and
reconciled monthly.
o Monitor compliance with local tax regulations and support
documentation requirements for reporting and audit.
Audit & Internal controls
o Manage preparation of audit schedules and lead coordination with
external auditors during annual statutory and tax audits.
o Review supporting documents for revenue, AP, AR, and tax to
ensure audit readiness.
o Work with internal teams to close audit queries efficiently and
ensure follow-through on auditor recommendations.
o Monitor adherence to internal finance controls, approval
workflows, and policy compliance.
• Accountant, The Malaysian Insider (2013 – 2015)
o Oversee accounts payable, accounts receivable, and cash flow
management.
o Prepare financial statements and audit reports for management.
o Managed customer credit risk evaluation and developed strategies
to reduce potential credit losses.
o Collaborate with senior management to support financial planning
and improve company financial performance.
o Enhance internal financial processes to ensure better accuracy and
efficiency
• Finance Analyst, APL Logistics (2012 – 2013)
o Provide financial analysis to ensure timely payments and
compliance with international financial standards.
o Collaborate with the U.S. headquarters to ensure smooth financial
operations, managing accounts payable and receivable.
o Conducted customer credit risk assessments to minimize potential
financial losses and ensure solid client relationships.
o Mitigate financial risks through effective monitoring and analysis.
• Assigned in France (1 Year)
o Led international projects in France, ensuring smooth delivery
and adherence to global standards.
o Managed cross-cultural teams and worked with global
stakeholders to drive successful project outcomes
• Knowledge Transfer in UAE (3 Months)
o Facilitated knowledge transfer in Dubai to ensure efficient
implementation of global best practices.
o Acted as a liaison between teams across regions, ensuring
alignment and smooth transitions
• Project Handover in China
o Managed the handover of projects in China, ensuring
seamless transitions and alignment with global operational
standards.
o Collaborated closely with teams in China to ensure
successful project delivery

Professional Experience
Finology Sdn Bhd Aug 2018 – Dec 2023
Senior Finance Executive
 Financial Management: Managed full set of accounts, including general ledger, accounts receivable, and
accounts payable. Ensured accuracy in financial records, maintained compliance with accounting standards
and regulatory requirements, and provided financial insights to support business decisions.
 Month-End Closing & Reporting: Completed monthly financial closings, prepared management reports, and
posted necessary journal entries to ensure accurate financial statements and timely reporting.
 Bank Reconciliation: Ensured accurate financial reporting through timely reconciliation of all bank
transactions.
 Cash Flow Management: Monitored and forecasted cash flow to ensure sufficient liquidity for operations and
investments. Prepared cash flow reports and worked closely with management to optimize fund allocations.
 Tax & Compliance: Successfully handled SST and Withholding Tax submissions and ensuring timely
reporting.
 HR & Payroll Administration: Processed payroll, managed statutory contributions, and handled HR
administrative tasks, including tracking staff leave records and benefits. Ensured accurate payroll
disbursements and compliance with employment regulations.
 Stakeholder Coordination: Acted as the primary liaison for auditors, tax agents, and bankers, ensuring
smooth audit processes and regulatory compliance.
ByAcme Sdn Bhd Jun 2015 – Jul 2018
Account Cum Payroll Executive
 Managed full set of accounts and improved financial reporting accuracy by implementing automated
reconciliations.
 Supervised daily cash and credit card sales transactions, ensuring error-free processing.
 Generated weekly and monthly financial reports, reducing reporting discrepancies by 15%.
 Enhanced payroll management by introducing a structured payroll tracking system.
 Successfully prepared and submitted GST reports, ensuring full tax compliance.

7 Eleven Malaysia Sdn Bhd May 2014 – May 2015
Account Assistant
 Processed and validated invoices, improving data accuracy and efficiency.
 Managed store pay-outs, staff claims, and rental schedules for multiple branches.
 Assisted in monthly account closing, reducing discrepancies through improved data reconciliation

P R O F E S S I O N A L E X P E R I E N C E
SUNRICH INTEGRATED SDN BHD (RUBBER COMPOUND INDUSTRY)
Account Officer, February 2014 – November 2015 (1 Year 8 Months)
 Preparing Monthly Management Account, Intercompany transaction and cash flow report
& debtors ageing reports.
 Assists in finance/ account function in administration of General Ledgers (pass the journal
entry to the system), Account Receivables (Issuing invoice & recording all the debtors
receipt), Account Payable (make payment by issuing cheque, finance Bank Draft,
telegraphic transfer, letter of credit, DP at sight) and Bank Reconciliation (make sure the
balance of bank statement for the month are correct). In another word, I am able to handle
full set of account.
 Preparing Fixed Assets Schedule & calculate depreciation of the assets.
 Liaise with bankers, auditors, and other external parties.
 Understand about the GST tax code and assists in generating monthly GST form 3
 Preparing monthly product costing report.
Reason of leaving: Self-Improvement
Last Drawn Salary: RM 2,800
TECHNOMEIJI RUBBER SDN BHD (AUTOMOTIVE INDUSTRY)
Account Executive, December 2015 – March 2017 (1 Year 3 Months)
Management Accountant, April 2017 – July 2018 (1 Year 4 Months)
 Assists account manager to monitor the work done by AR & AP PIC.
 Checking PO and Payment Voucher before submit for approval.
 Make sure all the data is correctly entered into the accounting system with correct GST and
account code.
 Responsible for the General Ledger closing, passing journal entry to the system.
 Check and generate monthly GST form 3 for approval. Submit GST form 3 (after approval)
through TAP system.
 Reconciliation for all bank statements & levy reconciliation analysis
 Monitoring the bank had sufficiency of fund.
 Preparing monthly product costing report (only raw material cost) & production reject cost
report.
 Preparing monthly management account report, profit forecast analysis report, cash flow
analysis report, expenses detailed analysis report and other reports required for account
closing.
 Go through the management account with Manager and then presenting the monthly
management account including the company cash flow analysis report to CEO & Director.
 Preparing the CP204 tax estimation for approval and submission.
 Calculating the actual product costing (raw material cost, process cost, labor cost) and price
estimation for approval.
 Response to customer request quotation and price adjustment.
 Any others ad-hoc task assigned by superior and management.
Reason of leaving: Distance of travel (The Management is transferring me to their associate
company in Port Klang with promotion of Assistant Manager)
Last Drawn Salary: RM 4,500 + RM 200 allowances
DANONE DUMEX (MALAYSIA) SDN BHD
Assistant Finance Manager, August 2018 – February 2019 (0 Year 7 Months)
 Development and preparation of monthly Operations Financial Rolling Forecast with
analytical inputs and accuracy.
 Ensure financial controls are maintained and operating effectively and efficiently
 Maintain and review inter-company transactions and reporting.
 Animate, monitor and manage CAPEX/CAR/Asset management and reporting.
 Provide and prepare intercompany related transfer price and Interco profit elimination
 Preparing, reporting and analysis of COGS.
 Strengthen, review and develop/implement Internal Controls and Processes in line with
DanGO and IFRS related to operations supporting Internal control process where assigned.
 Consolidation, system mapping and processes reviewing SOPs to align with 1Danone and
CBS structure ensuring integrity and robustness.
 Improve efficiency and clarity of analysis and processes.
 Provide support and or verification in finance capacity in daily operations transactions where
required.
 Prepare ad hoc information/simulations for Management.
 Liaise with other departments/sections to get data/analysis/information and obtain inputs
and feedback in timely and efficient manner.
 Prepare analysis/monitoring templates for bridge calculation and simulation, trending
analysis with other functions/sections.
Reason of leaving: The Company intends to cease the operation and move the production
line to Thailand. The whole factory closed down officially in April 2020.
Last Drawn Salary: RM 5,600
TECHNOMEIJI RUBBER SDN BHD (AUTOMOTIVE INDUSTRY)
Assistant Accounts Manager, March 2019 – April 2022 (1 Year 2 Months)
(Promoted) Accounts Manager, May 2022 – Present (1 Year 0 Months)
 Monitor the work done by account department, including with overseas account.
 To check on the SST and MIDA submission and application.
 Checking PO and Payment Voucher before submit for approval.
 Check and analyze the monthly management account report, PL and Cash Flow Projection,
or other reports required for account closing.
 Go through the management account with Group Finance Manager and then presenting the
monthly management account including the company cash flow analysis report to CEO and
Director.
 To propose and implement on the cost reduction (VAVE) idea and activity to the
management and company.
 Preparing the CP204 tax estimation for approval and submission.
 Calculating the actual product costing (raw material cost, process cost, labor cost) and price
estimation for approval.
 Response to customer request quotation and part price adjustment.
 Any others ad-hoc task assigned by superior and management.

EXPERIENCE
CARRO .
November 2024- current – Head Of Region (Southern)
• Managing N9, melaka and johor retail outlet performance
• Work and plan with Branch manager
• Plan and work together with bankers
• Taking care of every outlet P&L
• Roadshow and promotion planning
• Mentoring employees and suggest training or refreshment
program for sales persons
• Overseeing recruitment of employees.
• Prepare and present regional reports to upper management
ORIENT TELECOMS SDN BHD.
August 2024- November 2024- Sales Director
• Work together with partners in different regions
• Product presentation to Owner or C level
• Work with local partners on pricing
• Collaboration with Data center nationwide
WENZER TECHNOLOGY SDN BHD. (Self Laundry)
March 2023 – August 2024
• Manage exiting outlet sales and service
• Visit university to send proposal and present to pengarah to
secure area for hostels
• Meet up with investors for new area expansion
DIGI TELECOMMUNINCATION (M) SDN. BHD.
April 2016 – Oct 2021 Area Sales Manager
• Train, develop, supervise, motivate and lead the pre and post sales
and equip them with product, systems / process knowledge,
strategy and selling skills to ensure effective implementation of
department strategy in order to derive optimal performance.
Drive the sales team towards solution selling.
• Planning cluster by cluster, timeline & dealers performance,
account performance, strategic framework to assist the sales team
and department in streamlining a more efficient sales and internal
processes.
• Working closely with distributors to ensure the objective and
direction are align.
• Manage the sales operations of the dealers base in the assigned
clusters with the objective of achieving the company’s budgets,
profitability and assigned key tasks.
• Collaborate with the company management to maintain a
cohesive, stable workforce and cooperate with other departments
to achieve the overall company goals.
PACKET ONE NETWORK (M) SDN. BHD.
March 2015 – March 2016 – Head of Region
• To develop a sustainable business strategy and framework for the
sales & marketing in ensuring continuous sales growth and
profitability in central region.
• Lead, develop and coach the sales team in Malaysia in identifying
customer / market needs, strong channel networks and key
account management.
• Cultivate teamwork with Sales Managers and appointed resellers
by maintaining and expanding the business and product
management.
• Proper sales management & forecast, planning by area, handling
of and monitoring of inventories.
• Meeting with network team, expansion on area and priority.
G- MAX COMMUNICATION (M) SDN. BHD.
July 2013 – Feb 2015 National Sales Manager
• Lead in business and performance reviews with Sales Manager
and product head; i.e. production & operation forecast, inventory
management and new product / equipment value proposition.
• Develop and groom the sales team to achieve the sales targets by
being knowledgeable about new products, support in resolving
sales conflicts, product use and customer complaints in a timely
manner with support from multiple functions.
• Market mapping of new business opportunities and recommend
approach to market with the required product lines for those
opportunities.
• Collaborate with internal stakeholders to support the business
requirements. (Sales Operation, Quality, Logistics and Product
team)
DIGI TELECOMMUNINCATION (M) SDN. BHD.
August 2006 – February 2013 District Manager
• To achieve business target, growth of assigned accounts.
• Update dealers on sales product and engagements to meet sales
targets, account plans and maintaining active funnel to satisfy
business goals.
• Develop comprehensive sales plan to drive business growth in
specific and targeted segment.
• Support the GTM team in developing channel competency in
qualifying, follow up and closing opportunities for assigned
dealers.
ARAH PENDIDIKAN (M) SDN BHD.
April 2005 – April 2006 Sales Executive
• Responsible for sales in assigned areas, achieving target that are
have been assign.
• Promoting new products to schools
• Update dealers the sales strategy, action plan and product
pricing.
PEARSON EDUCATION (M) SDN BHD.
March 2003 – April 2005 Sales Executive
• Responsible for sales in assigned areas, achieving target that are
have been assign.
• Meeting up with Head master for annual orders
• Work closely with booksellers for new promotion to teachers
• Update dealers the sales strategy, action plan and product
pricing.

PROFESSIONAL EXPERIENCE
QAQC & Compliance Manager
Eterbilt Concrete Paver Sdn Bhd, Johor
Jan 2020 – Present
As QAQC & Compliance Manager, I led all quality and compliance-related operations for the
production department of interlocking pavers, from raw material sourcing to finished product delivery.
My role was both strategic and hands-on, balancing internal audits, process control, and external
certification (SIRIM).
Key Achievements & Responsibilities:
• Developed and implemented comprehensive Quality Control Plans (QCPs) in line with
SIRIM and British Standards, ensuring 100% audit compliance across 5 consecutive years.
• Conducted raw material inspection protocols for cement, aggregates, and pigments;
improved raw material rejection handling with suppliers, reducing input quality issues by 30%.
• Trained and mentored over 20 production staff in quality SOPs, testing methods, and visual
defect identification.
• Led internal audits and prepared complete documentation for SIRIM and client inspections,
contributing to successful audit outcomes with no major non-conformities.
• Reduced product defects by 35% through process optimizations and root cause analysis(RCA)
followed by CAPA implementation.
• Oversaw regular testing: compressive strength, water absorption, and dimensional
tolerance, maintaining product performance within regulatory and project limits.
• Worked closely with developers, contractors, and consultants to resolve quality complaints and
implement field feedback into production control.
• Generated weekly and monthly quality performance dashboards for management review.
__________________________________________________________________________________
Operations Manager
Merican Academy, Selangor
Aug 2013 – Dec 2019
Oversaw end-to-end operations and quality delivery of an international education centre serving up to
60 students per batch. Played a key role in maintaining academic excellence and operational safety
through structured processes and strong stakeholder engagement.
Key Achievements & Responsibilities:
• Led daily operations, quality reviews, and curriculum delivery compliance based on
international education standards.
• Developed and enforced health, safety, and emergency protocols in collaboration with
NIOSH and local safety authorities.
• Introduced HIRARC risk assessments and implemented waste and hazard control programs
aligned with EHS best practices.
• Conducted spot audits on teaching quality and supported continuous improvement via teacher
coaching and performance monitoring.
• Managed parent and guardian communications, achieving a 90% satisfaction score on internal
surveys.
• Coordinated regular safety drills, preventive maintenance schedules, and facility inspections to
uphold licensing and safety standards.
Assistant Project Manager
Pteris Global Sdn Bhd, Johor
Aug 2011 – Jul 2013
Supported project planning and execution of airport baggage handling systems (BHS) and ground
support equipment (GSE). Coordinated between engineering, logistics, and client service teams to
meet project deadlines and quality benchmarks.
Key Achievements & Responsibilities:
• Managed day-to-day project execution from procurement to delivery.
• Supervised cross-functional teams (project, assembly, packing), ensuring timelines and specs
were met with minimal deviation.
• Developed progress trackers to anticipate critical path issues, reducing delays.
• Acted as key liaison between clients and internal teams, resolving technical issues and verifying
change requests.
• Prepared comprehensive progress reports, assisted in claims verifications, and supported
project documentation for billing and compliance.
__________________________________________________________________________________
Machine Technician
Seong Henng Engineering (Work) Sdn Bhd, Selangor
Aug 2010 – Jul 2011
Operated precision machinery in a high-paced production environment, delivering quality components
used in various heavy equipment applications.
Key Achievements & Responsibilities:
• Operated lathe and milling machines, producing components with precision tolerances.
• Ensured quality by cross-verifying final products with engineering drawings.
• Supported daily production goals and coordinated with planning to meet urgent orders.
• Reported production metrics, and collaborated with maintenance and QA teams to address
equipment or quality issues.

WORKING EXPERIENCES
FREELANCE – LOSS ADJUSTER
Justicia Adjusters Sdn Bhd – Sep 2023 – Jul 2025 (1 year 11 months)
• Investigated claim circumstances by visiting incident or accident sites, workshops, and insured/claimant
locations; assessed damages and gathered supporting evidence.
• Reviewed insurance policy terms to verify coverage and ensure claims were valid and within policy limits.
• Prepared comprehensive investigation reports, detailing findings and providing rationale for recommended
settlements.
FREELANCE – UNIT TRUST CONSULTANT
Public Mutual Berhad – Oct 2022 – Dec 2023 (1 year 3 months)
• Assisted clients in analyzing their financial situation, identifying investment goals, and proposing tailored
investment plans.
• Advised on building diversified unit trust portfolios based on clients’ risk tolerance and investment timeframes.
• Monitored and rebalanced client portfolios to optimize potential returns.
• Built strong, trust-based client relationships through ethical and professional advisory services.
• Continuously upgraded financial knowledge to deliver value-driven consultancy.
FREELANCE – COWAY SALES REPRESENTATIVE
Coway Malaysia – Nov 2020 – Jun 2023 (2 years 8 months)
• Marketed and sold Coway home appliances and wellness products to individual customers.
• Built and maintained strong, trust-based client relationships through excellent service and follow-up.
• Provided product consultations and matched offerings to customer needs.
ASSISTANT MANAGER – SALES ANALYST
Convex Malaysia Sdn Bhd (Kuala Lumpur Convention Centre’s Management Team)
May 2009 – Dec 2020 (11 years 6 months)
• Produced accurate Management Revenue Reports, statistics, and trend analyses using the Ungerboeck system.
• Generated and maintained weekly, monthly, and quarterly Sales Revenue Status reports for Senior
Management review.
• Prepared annual Revenue Budgets, 5-Year Revenue Projections, and yearly Venue & Meeting Package Price
Lists.
• Reviewed and revised process maps for Sales, Coordination, and Finance teams to ensure smooth
implementation of new processes and procedures in accordance to ISO 9001, ISO 22000, ISO 14001, OHSAS
18001, EarthCheck Silver and Hazard Analysis and its Critical Control Points (HACCP) certified.
• Delivered training for new managers on the Ungerboeck system and facilitated the FAM (Familiarisation)
Program.
ACCOUNTS & OFFICE MANAGER
Gourmet Offshore Sdn Bhd & Le Tresor Legacy Ventures Sdn Bhd
Apr 2007 – May 2009 (2 years 2 months)
• Managed full office operations and served as Personal Assistant to Directors, overseeing schedules, travel,
correspondence, and administrative tasks.
• Reviewed full sets of accounts and prepared monthly cash flow reports to support decision-making.
• Liaised with auditors and the company secretary for year-end financial reporting and tax matters.
• Handled payroll processing (EPF, SOCSO, income tax), staff recruitment, interviews, and duty roster planning.
• Promoted and managed rental of commercial spaces at Galleria (Lot 10) and Street Market (The Curve).
• Responded to tenant inquiries and conducted follow-ups on outstanding rental payments.
DEBTORS SUPERVISOR
Indah Putrajaya Sdn Bhd (Alamanda Putrajaya’s Management Team)
Jan 2005 till Mar 2007 (2 years 3 months)
• Ensured accurate and timely updates of payment collections in SAP, and performed reconciliation with cash
registers and bank statements.
• Collected monthly sales reports from tenants by the 7th of each month to facilitate billing of percentage rent
and financial reporting.
• Managed tenant inquiries regarding rental income and performed follow-ups on overdue payments.
• Monitored debtor collections to meet business plan targets; generated weekly and monthly debtor aging
reports.
• Prepared monthly cash flow reports based on turnover projections and compiled monthly management reports.
ACCOUNTS & FINANCE CLERK
Putrajaya Holdings Sdn Bhd (KLCC Properties’ subsidiaries)
Dec 2000 until Dec 2004 (4 years 1 month)
• Assisted Accounts Executive in preparing Project Payment Processing Reports, posting invoices in SAP, and
issuing payment cheques to ensure timely disbursements
• Prepared monthly Project Expenditure Reports, Bank Reconciliation Reports, and Project Cash Flow Reports.
• Ensured timely collection of interim payments/revenues within the credit period; prepared monthly Revenue
Collection and Project Reimbursement reports.
• Managed Bank Guarantees, including record maintenance, fund placement letters, and scheduled follow-ups
with Petronas Treasury.
• Supported the Accounts Manager with ad hoc tasks such as drafting letters and compiling Monthly Management
and Business Planning Reports.

EXPERIENCE Finance Manager– Apr 2025– Now (4 months)
Asian Beauty Corner Sdn Bhd / Kuala Lumpur
● Spearheaded full spectrum of finance operations including budgeting, forecasting,
cash flow management, and financial reporting in compliance with MFRS and
Malaysian statutory requirements.
● Prepared timely monthly management accounts, financial statements, and variance
analysis for board and senior management review.
● Ensured compliance with SST, LHDN, EPF, SOCSO, and EIS regulations; liaised
with external auditors, tax agents, and regulatory bodies.
● Monitored and analyzed financial performance, providing insights to support strategic
business decisions and cost-saving initiatives.
● Managed banking relationships, trade financing, treasury functions, and monitored
foreign currency exposure.
● Led and mentored a team of finance and accounts staff to ensure high performance,
accuracy, and timely closing of accounts.
● Implemented internal controls and standard operating procedures (SOPs) to enhance
financial governance and risk management.
● Supported tender submissions, pricing analysis, and project costing in collaboration
with operations and sales departments.
● Oversaw payroll processes and employee claims in coordination with HR and
ensured compliance with Malaysian labor laws.
● Involved in ERP migration and automation of reporting processes to improve
operational efficiency.
Senior Account Executive – Oct 2024– Feb 2025 (4 months)
Kokos Sdn Bhd / Kafe Ruuma / Kuala Lumpur
● Supervise subordinates responsible for managing daily cash receipts and
disbursements.
● Ensure all cash inflows and outflows are recorded accurately and reconcile with
financial systems to maintain company financial integrity.
● Develop and implement cash management policies to mitigate risks and improve
operational efficiency.
● Lead monthly, quarterly, and annual financial reporting activities, ensuring all
transactions are compliant with internal policies and industry standards.
● Collaborate with other departments to ensure cash management and financial control
processes align with company goals and objectives.
● Conduct regular audits of cash handling procedures, identify discrepancies, and work
with teams to resolve issues promptly.
● Provide training and guidance to subordinates on best practices in cash
management, financial reporting, and reconciliation.
● Liaise with team during financial reviews to ensure full compliance with regulatory
requirements.
Account & Admin Executive – Mar 2023– Oct 2024 (1 year 7 months)
Hotel Scott Sdn Bhd / Scott Hotel KL Sentral
● Managed the day-to-day accounting functions, including accounts payable, accounts
receivable, and general ledger reconciliation.
● Monitored cash flow to ensure the hotel had sufficient funds for operations, while
optimizing cash reserves to meet short- and long-term business needs.
● Prepared monthly, quarterly, and annual financial reports, including profit and loss
statements, balance sheets, and cash flow statements, for shareholders review
● Assisted in budget preparation and financial forecasting, providing accurate data to
support decision-making and business strategy.
● Ensured that financial transactions were accurately recorded in accordance with
accounting standards and internal policies.
● Assisted in external audits by providing financial data and documentation to ensure
compliance with regulatory requirements.
● Worked closely with department heads to ensure expenses were in line with
budgetary constraints and provided recommendations for cost-saving measures.
● Managed the hotel’s billing and invoicing processes, ensuring timely payments and
tracking outstanding balances.
● Conducted monthly reconciliations of bank statements and financial accounts to
ensure accuracy and financial integrity.
Finance & HR Manager – Sep 2021– Feb 2023 (1 year 5 months)
Clef Skincare / Clef Marketing Sdn Bhd / Mont Kiara, Kuala Lumpur
● Overseeing the preparation of financial statements, such as balance sheets,
income statements, and cash flow statements.
● Managing the organization’s budget and forecasting future financial
performance. Help allocated more than 2 million RM in operational finance.
● Developing and implementing internal controls and procedures to
ensure the accuracy and integrity of financial information.
● Managing the company’s accounts payable and receivable functions
● Managing and supervising accounting staff.
● Coordinating and leading the annual external audit process.
● Ensuring compliance with applicable laws and regulations, including tax laws
and financial reporting requirements.
● Providing financial advice and support to the management team
Admin Executive – Aug 2020 – Aug 2021 (1 year)
Robin Drive Sdn Bhd / Ipoh,Perak
● Full Set accounting including AR AP, cash flow, budgeting and
reporting.
● Controlling all administration work such as customer service, liaising
with customers/suppliers and business partners.
● Formulating the strategic management plan and general affairs policies
and procedures.
● Performing HR executive tasks such as recruitment, training, keeping
records, performance reviews, to conduct staff
grievance/disciplinary/dismissal.
● Running payroll and reports monthly financial statements.
● Assist with logistic work including venue management, materials
preparation, and registrations

PROFESSIONAL EXPERIENCES
October 2023- to Date – Group Financial Control (GFC), Financial Services (FS), Central
Finance (CFIN), PETRONAS
Senior Accountant – Team Member, Finance Business Solutions Enablement (FBSE), Project
OASIS (Central Finance). Transitioned from GFC Project Management Office (PMO) focal to
Financial System Solutions (FSS) Central Finance Receivables Management (CFIN RM) team
member in February 2025 (Permanent Full Time)
▪ Successfully led the go-live of the Central Finance Receivables Management (CFIN RM),
Master Data Governance (MDG) system enhancement, and Finance Reporting Transformation
(FRT) projects for 120 Operating Units (OPUs). Received focused recognitions for resolving
technical issues, data mapping, and validations with stakeholders from internal operations to
external consultants.
▪ Developed and implemented change management programs, including user training strategies,
collaboration with various management levels, and timeline negotiation to ensure smooth
transitions to new systems.
▪ Investigated low CFIN RM utilization, formulated feedback templates and questionnaires, and
collaborated with the Organisational Readiness (OR) team to consolidate user inputs for
intermediation solutions.
▪ Led collaborations with various teams (MDG, Master Data Management, Change
Management, and Accounts Receivables), negotiated integrated timelines, and utilized data
consolidation templates to collect technical inputs for system implementation.
▪ Facilitated user acceptance testing (UAT) by collaborating with FBSE teams to select users as
testers, contributed to UAT planning and execution for 10 out of 67 OPUs tested by the
business workstream, orchestrated sessions with consultants, and led review sessions with AR
managers on test script scenarios proposed by the project team. Contributed to data cleansing
and conducted UAT for truncated OPU names and missing addresses to ensure data accuracy.

AZWINAR AZIZ
Address: No:3, Jalan TH 2, Tiara Heights, 43900 Sepang Selangor
Contact phone no: 016-2026784
E-mail address: azwinaraziz@gmail.com
Public profile & url:
http://www.linkedin.com/in/azwinar-aziz-8736a1352

Experienced Chartered Certified Accountant with 20+ years in
ledger processes, financial transformations, and systems
implementations. Skilled in business risk analysis, accounts
reconciliations, and reporting. Proficient in project
management and financial process improvements. Holds an
MSc in Business Economics and seeks a leadership role to
leverage financial expertise for organizational success.
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▪ Streamlined Accounts Payable (AP), Accounts Receivable (AR), and performance reports (for
FRT) by harmonizing their structure and parameters. Adapted teams to new reporting
dashboard formats, conducted usability testing, collaborated with change management and
logistics teams, engaged with heads and managers for data validation and feedback, and
prepared templates for upskilling sessions.
▪ Conducted Fit-Gap assessments for the roll-out of Central Finance Receivables Management
(CFIN RM) across 26 Operating Units (OPUs) for the KLCC Group.
▪ Achievement: Long Service Award (15 years) & Focused Recognition for spearheading MDG
system enhancements for CFIN Receivables Management and contributions to the company.
October 2021- October 2023 – Group Financial Services, Master Data Process Excellence,
PETRONAS
Senior Finance Executive Process Excellence (Permanent Full Time)
▪ Led the coordination and presentation of Group Financial Services (GFS) goals setting and
annual cascade down session for the GFS division.
▪ Performed monthly consolidated performance reporting for PETRONAS group and five
operating units (OPUs), covering Finance Service Desk (FSD) and Master Data Management
(MDM) analysis. Prepared, developed, and provided analytic insights using PowerBi for
presentation to the GFS Leadership Team.
▪ Collaborated closely with the Finance Reporting Transformation (FRT) project team (external
consultants) to automate current reports, simplifying processes and reducing manual activities
through the development of ready-to-update PowerBi dashboard reports.
▪ Led onboarding of systems and processes for GFS by preparing timelines, plans, and
groundwork for both adhoc and planned onboarding projects for 81 OPUs. Initiated,
coordinated, led, and completed 10 fit-gap assessments for 15 OPUs with three GFS operation
teams (AP, AR & MDM) and Finance OPUs. Prepared for the consolidation of financial
performance records for GFS MDM, AP & AR for 61 OPUs onboarding for KLCC Group for
pre-Fit Gap assessments.
▪ Orchestrated the execution of handover of accruals from GFC FA (Financial Accounting) to
GFS in collaboration with GFC FA PE (Process Excellence) team through kick-off and deep
dive sessions, engagements with Leadership Team / Heads. Formulated strategy and
challenges analysis based on accruals survey and consolidation of inputs from operation
teams.
▪ Coordinated syndications with FSD & FSS (Financial Systems Solutions) teams to develop
PowerBi analytics and assess different approaches to FSD FTE analysis (Erlang mathematical
method). Accumulated findings to perform and present analysis to Management to optimize
costs in FSD contract solution. Resolved issues as FSD conduit for GFS operations teams (AP
& MDM teams) and updated GFS Leadership Team (Heads) on operations initiatives and FSD
engagements. Facilitated MyGenie Refresher & Training for approximately 100 participants
in three sessions (both physical and online) in July 2023.
▪ Initiated and investigated the preparation of Robotic Process Automation (RPA) project by
engaging focal in charge of Uncollected Monies Act (UMA) audit in GFS AP team, GFC FA,
Finance OPU for walkthrough of process of obtaining the documentations for the audit for
Jabatan Akauntan Negara. Investigated the background of the audit and proposed step-by-step
process for the robot to take up the task.
▪ Achievement: Lean Six Sigma Yellow Belt.
▪ IT Skills: Microsoft PowerBi.
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April 2016 – September 2021 – Financial Services, Upstream Finance, Corporate Finance and
Financial Services, PETRONAS (Restructured to GFS Accounts Receivables, Group Financial
Services in 2017)
Senior Executive Accounts Receivables and Intercompany (Permanent Full Time)
▪ Completed TOSA (Technical and Operating Services Agreements) Integrated Finance
Communication engagements with 15 international countries by Q2 2017. Coordinated and
led sharing of TOSA and billing process flow involving various departments in finance
fraternity by preparing structured presentation deck and departmental speakers for alignment.
▪ Developed TOSA billing workflow (Line of visibility) hence improved simplification of
TOSA process after the restructuring through collaborative engagements for clear roles and
responsibilities.
▪ Developed TOSA agreement workflow and executed completion of memos for written
resolution, triggering for Board Paper, agreement, and legal stamping. Facilitated EIB
activation.
▪ Reduced TOSA queries in 2017 by 80% compared to 2016 by performing analysis and
collaborating with reporting and invoice processing teams.
▪ Enhanced TOSA reconciliations file to meet stakeholders’ requirements (Tax computations
and reporting departments). Performed complex to greater detail by document numbers
reconciliations with transactional GL account (SAP ECC6) and TOSA monthly billing to
justify adjustments and cost allocation for auditors, CITA tax computations (FY2015-2019)
and reporting inputs.
▪ Enhanced back charging template for adhoc requests for completeness. Overcame challenges
in managing other departments’ expectations for billing by ensuring that all supporting
documents are provided, especially for adhoc requests, and are valid for auditors to verify.
▪ Resolved master data and customer issues such as OPU (UTP) naming convention (For future
TVM (travelling) charging), recon GL amendments for international entities to ensure correct
reporting or accounting coding, and third-party customers’ master data details (Addresses,
contacts, etc.) for improvements in collections and cost recovery.
▪ Liaised with Legal team, Country Office Head, and Management in implementing and
executing advisory role on TOSA for 29 international entities. Facilitated new TOSA
agreements for Gabon, North Madura, and Azerbaijan. Initiated agreements for Argentina,
Mexico, Canada, and Ireland.
▪ Monitored and resolved queries of 70 third-party domestic and 17 international intercompany
customers’ ageing, hence managed to improve cashflow for approximate value of RM500
million with over 3,000 line items or transactions.
▪ Timely completion of monthly receivables ageing report analysis for Management.
▪ Liaised with HR on Secondee Agreements (SECA) and executed billing and adjustments to
entities for secondee charges on a monthly basis.
▪ Cleared 86% of secondee outstanding receivables from secondee reconciliations with JOC
(Joint Operating Companies) and PD&T finance in Q1 & Q3 2017. Consolidated staff list
through communicating with 11 Joint Operating Companies (JOCs) and resolved queries to
enable payment processing, hence improved cashflows.
▪ Contributed to PETRONAS (E&P) Overseas Ventures (PEPOV) operationalisation by
finalising 16 addendums and novation agreements for future billings. Overcame challenges in
getting inputs from legal, reporting, and tax teams to finalise complete documentation.
▪ Led meetings with regions, international entities, and finance users to align for intercompany
reconciliations, hence resolved non-recovered receivables which led to improved cashflow.
▪ Led engagement with cost allocation team and Finance Shared Services (Group) to compile
cost allocation module issues that contributed to systems improvements (SAP).
▪ Contributed to resolving transfer pricing documentation for Inland Revenue Board (IRB) audit
by reconciliations and analysing information from SAP (GL accounts).
▪ Managed receivables in line with BNM ruling with Foreign Exchange Policy, hence ensuring
categorisation of residency and purpose of payment code is correct to avoid non-MYR
payment to resident companies.
▪ Part of finance evaluation team on tendering contract for Pan Malaysia Transportation and
Installation of Offshore Facilities worth RM3.5 billion.
▪ Initiated meetings and engagements with ICT and tax delivery team for project
implementation for TOSA System Enhancements (Open Text System Enhancements).
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Proposed supporting enhancements’ solution for invoices. Communications with budget focal
and Management and raised service request for project delivery (Estimated RM200k).
Collaborated with PET ICT Project Team on finalisation of Technical Solution Proposal and
produced addendum to Business Requirements Specifications (BRS) on supporting
requirements leading to successful system implementation.
▪ Supervised and trained staff and performed performance evaluations assessment.
June 2012 -To March 2016 – Finance Operations. PETRONAS Carigali Sdn Bhd, PETRONAS
Senior Executive Finance Operations Petroleum Engineering (FOPE Project Accountant)
(Permanent Full Time)
▪ Led the consolidation of quarterly Purchase Requisition (PR) and Purchase Order (PO)
initiatives using CJI5 (SAP data), performed aging analysis for FOPE, and created reports.
Drove improvement initiatives through syndications with key stakeholders, reducing the
backlog of obsolete PR and PO items for 96 projects by RM 80.92 million for PMO, RM
56.54 million for SKO, and RM 28.91 million for SBO. Closed 100% of FY2010 idle PR and
PO open items for effective Authorisation for Expenditure (AFE) management.
▪ Led FOPE Integrated Finance Communication (IFC) Engagement Session with PECC (PE
cost controllers), PMT (Project Management Team), and finance departments.
▪ Consolidated Project in Progress (PIP) capitalisation estimates for FY2013-FY2017 for FOPE,
contributed to M+40 Reporting Initiative and report enhancements.
▪ Prepared and performed budget variances analysis for Monthly Management Reports (MMR /
EXCO Reporting).
▪ Consolidated, analysed, and prepared Monthly Expenditure Report (MER) for the region
(MPM Reporting). Catered for analysis for Operation Committee Meeting (OCM).
▪ Monitored projects’ budgets, cost allocations, and expenditures, including Authorisation for
Expenditure (AFE), Additional Budget Request (ABR), Budget Transfers, and Year-end
projections (YEP). Managed approximately RM177 million of budget for 4 PSC in 2015.
▪ Led the consolidation and formulation of project governance and performance pack presented
to Petroleum Engineering Department Leadership Team (PEDLT / Management Committee).
Highlighted AFE status, potential ABR, budget transfer status, Average Processing Time
(APT) from purchase requisition to payment and service acceptance pending approval.
▪ Coordinated charge code creations, project variance analysis, reclassifications, and posting of
accounts for Sabah and Peninsular Malaysia projects (approximately 50 projects). Resolved
the Angsi CEOR (project) shareable tagging process to reflect the equity in SAP.
▪ Coordinated and led the development of handover of projects process (Accounting Procedures
Guidelines and Accounting Work Instructions – APG AWI).
▪ Responsible for Samarang Alliance (Project Management Team) billings and analysis.
▪ FOPE focal for improvement initiatives with Finance Shared Services (FSS) and EP Planning
and Performance Management (EPPPM).
▪ Led engagement meetings with auditors on reclassification impact and recommended
improvements on delivery of audit queries on negative expenditures, negative accruals, and
project costs. Resolved audit queries (EY PSC, IRB, MPM, and partner’s audit). Achieved
100% issues resolution (cash call & payment reconciliation) and 100% submission with
complete documentation for 2015 EY audit. Successfully dropped 100% of category 1
findings/audit issues and reconciled/resolved NR2 issues for 2015 MPM audit. Successfully
resolved potential non-recoverable findings/issues.
▪ CRAC (Cost Recovery Appeal Committee) focal for PED – supported Management with
communications and proactive registration of appeals.
▪ Initiated knowledge sharing sessions with Limbayong Project Management Team and MPM
Technical Team, exposing them to Work Program Budget (WPB), Corporate Plans & Budgets
(CPB), AFE, accruals, and time writing. Improved understanding of processes and contributed
to future effective working relationships between project management and finance.
▪ Finance focal for Petroleum Engineering departments (PED) time writing (E-Time system) –
Liaised with line departments’ focal and time writers to ensure accuracy of hours’ submission
and performed consolidation analysis for Production Malaysia Leadership Team (PMLT) and
Monthly Performance Dialogue (MPD). Highlighted performance to Management & PEDLT,
resulting in resolution of unidentified hours by 82%.
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▪ Performed ad hoc analysis including manual project timesheet analysis (Tembungo FFR),
compiled JV sector hours for management analysis, performed G&A accuracy analysis, and
responsible for manual adjustments and postings of accounts.
▪ Led engagements with FRM, PEJV new management (PED), FOPM teams, and 20 time
writers in the creation of new PEJV cost centre for time writing and cost allocation.
Responsible for the new setup.
▪ Focal for PED G&A accruals ensuring accuracy and consistency of submissions and accounts
posting – led engagement pack to educate line departments.
▪ Independently organised and coordinated time writing and cost allocation engagements with
major contributors to time writing hours – PE Reservoir (PER), PE Geoscience (PEG), PE
Petrophysics (PEP), and PE Technology (PET) departments. Contributed to 100% monthly
time writing submissions and 99% accuracy for 300 time writers.
▪ Performed variances analysis on Joint Interest Billings and cash call for partners’ accounts.
▪ Led the development and completion of salient terms pack of Joint Operating Agreements
(JOA) initiative for 9 PSC (Production Sharing Contracts) under FOPE for future internal
team’s reference.
▪ Focal for General and Administration (G&A) accounts for PE Finance, Financial Control
Framework (FCF), and delivered projects’ retroactive memos and other project accounting.
▪ Focal for Value Enhancement Program initiative (VEP) for PED, performed analysis and
reconciliation between PMT and drilling team for management reporting.
▪ FOPE focal for Enterprise Content Management – Successfully migrated 62% of planned
folders of data from shared drive to new system.
▪ Supervised and trained staff and performed performance evaluations assessment.
▪ IT skills: SAP ECC6 & E-Time.
April 2011 – May 2012 – Risk Management Downstream (RMD), EVP Office, PETRONAS
Executive Risk Management Downstream Marketing (Permanent Full Time) (1 year)
▪ Conducted risk analysis and profiling, scanning the geopolitical environment to identify
potential impacts on downstream business operations, and produced necessary risk alerts for
downstream.
▪ Prepared and reported on the Downstream Business Enterprise Risk Report (ERR).
▪ Consolidated and analysed Downstream Marketing risk reports from marketing Operating
Units (OPUs), ensuring timely submission of ERR by OPUs.
▪ Developed and prepared strategic risk plans for Downstream Marketing OPUs.
▪ Implemented and monitored the usage of the INTERISK system by marketing OPUs.
▪ Analysed and prepared management reports and presentation materials.
▪ Prepared and presented Sanctions pack in RMD and trained Finance Downstream on credit
risk.
▪ Formulated geopolitical risk assessments and presented them in quarterly departmental
meetings.
▪ Assisted the General Manager in obtaining risk analysis inputs and produced paperwork for
presentation to the EVP Downstream.
August 2009 – March 2011 – Corporate Planning & Development Division (CPDD), PETRONAS
Executive Corporate Planning & Performance (Permanent Full Time) (1 year 8 months)
▪ Consolidated financial statements, including balance sheet, income statement, and cash flow,
for approximately 100 operating units (OPUs) under PETRONAS group, with a revenue of
RM216 billion and profit of RM45 billion in FY2010.
▪ Responsible for quarterly and monthly management reporting for all OPUs, covering nonholding companies, downstream, and upstream business units, for deliberation by the Board of
Directors. Prepared mid-year and yearly performance review analysis and contributed to the
first quarterly media releases.
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▪ Analysed prices, volume, KPBI (key performance budget input), and post-consolidation
trends, contributing to the Group Annual Budget for presentation to the Management
Committee and Board of Directors.
▪ Contributed to data validation activities for Business Consolidation Systems (BCS),
coordinated budget refresher courses, and led training sessions on prices and volume for all
OPUs. Conducted training for two team members.
▪ Retrieved and analysed monthly financial submissions from operating units (subsidiaries).
Challenged OPU submissions on financial accounts and made necessary adjustments.
▪ Involved in manual adjustments, inter-company elimination journal entries, and segmental
reporting initiatives.
▪ Formulated workings and produced presentation slides and financial records.
▪ Monitored Group performance against plans, identified key variances and justifications, and
led the development of board paper pack reports with group financial highlights, including
consolidated CAPEX and OPEX analysis for businesses, for presentation to the Management
Committee.
▪ Organized and led knowledge-sharing sessions with MITCO and PETCO/COG (Crude Oil
Group) business planning divisions.
June 2009 – June 2009 – The Co-operative Group, Manchester (1 month)
Senior Financial Accountant/Analyst (Contract Full Time)
▪ Coordinated with suppliers and buying teams to ensure all current and future agreements are
accurately recorded and implemented.
▪ Prepared, reconciled, and reported periodic account code reconciliations.
▪ Regularly monitored and reported levels of retail overstock/exposures that could impact the
profit and loss statement.
▪ Worked closely with buyers to resolve issues, ensuring all costs are recorded and income is
accurately reported.
▪ Proficient in IT systems: Cedar and Stock Valuation and Accounting Systems (SVAC).
April 2008 – March 2009 – Dodd & Co Services Limited (Accountants), Carlisle (1 year)
Accounts Senior (Financial Reporting Analyst) (Fixed Term Contract Full Time)
▪ Digita Accounts (new accounting system) import from IRIS software and Sage Line 50.
▪ Coded/classified items and updated the nominal codes listing on Digita Accounts.
▪ Prepared full sets of accounts and corporation tax computations for sole traders and
partnerships (Including VAT registered companies and limited companies).
▪ Referencing, filing, updating schedules (Analysis of income and expenses & analysis of bank
control accounts), posting journals and dealt with inter-company accounts.
▪ Various accounts/financial analysis, forecasting and reconciliations.
January 2008 – April 2008-Svenska Handelsbanken (Swedish Bank), Manchester (3 months)
Assistant to Head of Administration & Finance Control Department (Contract Full Time)
▪ Supported newly created Head Office in North Great Britain (Manchester) responsible for 20
regional banking units in Northern area in management and financial analysis /accounting.
▪ Liaised with Head Office in London to set up new accounting and administration systems and
documented procedures for future use.
▪ Prepared management accounts pack (Blue Folder) for reporting purposes.
▪ Responsible for preparation, balance sheet reconciliations, control and other accounts related
jobs such as dealing with expenses, settling invoices and month end closing activities.
▪ Analysed statistics, profit and loss statements, and prepayments & setting up amortisation.
▪ Reconciled unmatched reports for sundry debtors, suspense and direct debit accounts.
▪ Trained new members of the team in accounts processes and systems.
▪ Prepared batch entries for adjustments and account transfers, expenses claims & charges.
▪ Covered other accounting and reporting tasks (Use of Basware and IBIS accounting system).
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April 2006 – December 2007 – Various Full Time Contract Assignments
(AJ Financial Recruitment Agency) (1 year 8 months)
Project Management Accountant/Financial Analyst
The Royal Bank of Scotland Group, Manchester
▪ As part of internal audit exercise, I prepared documentations to oversee the processes for
RBSelect (Pay and Benefit). I liaised with RBSelect reconciliations team to identify risks
associated with payments to third parties, reported project progress and escalated issues as
appropriate. Control documentations (templates) have been prepared to report these issues and
help management to provide feedback for actions.
NHS Warrington Primary Care Trust, Birchwood
▪ Prepared management/control spreadsheets/financial analysis for future budget activities.
▪ Reconciled balances agreements between organisation’s budget holders and creditors.
▪ Negotiated agreements on payments and prepared variance analysis.
▪ Assisted with budget, forecasting, costing and payroll reconciliations.
▪ Updated annual report and corporate governance (scheme of delegation) documentations.
▪ Assessed accruals & prepayments, posted budget journals & analysed aged creditors report.
BUPA (British United Providence Association), Finance, Manchester
▪ Managed a team of 6 and supervised chasing outstanding remittances for BACS payments.
▪ Reconciled remittances, accounts and the system to find the unallocated amounts for correct
posting to cashbook. (Use of STAR system and Cash flow database).
▪ Established control through spreadsheets created; analysed financial information and updated
details of actions taken to reduce the level of unallocated cash.
▪ Presented new control process for 6 team members and analysed aged debtors report.
▪ Effectively delegated workload to team members for cash allocation/processing.
▪ Enhanced network through developing contacts with customers and investigatory work.
▪ Monitored unallocated payments – investigated and solved discrepancies of statements.
▪ Achievement: BUPA Ambassador (One Life Award) for consistently exceeding KPI (Key
Performance Indicator) target (Reduction of the level of unallocated cash exceeding 30%
target on weekly basis).
Pod Sales Ltd, Manchester
▪ Successfully completed the up to date 16 months of company’s bank reconciliations up to
current period via Sage Line 50 and created an up to date spreadsheet to reflect this.
June 2005 – April 2006 – Hall Liddy Chartered Accountants, Deansgate Manchester (10 months)
Financial Accountant (Financial Reporting Analyst) (Full Time Accounts Production Team)
▪ Responsible for year-end accounts preparation (reports) for sole traders/partnerships consist of
balance sheet, cash flow statements & profit and loss from scratch/incomplete record.
▪ Balance sheet analysis/reconciliations and reconciliations to nominal ledger.
▪ Analysed profit and loss account including accruals and prepayments.
▪ Reconciled clients’ cashbook & control accounts, prepared accounts to trial balance, made
adjustments via journals and made amendments for correct entries/classifications.
▪ Prepared and analysed each client’s financial reports and queries for partners to review.
▪ Reported/analysed movements in accounts and reasons for large changes year on year.
▪ Prepared personal expenses information for capital allowances (tax purposes).
▪ Use of Quicken & QuickBooks, Sage, Nichols & McLean (clients’ software packages).
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March 2005 – May 2005 – Air Resources Ltd, Manchester (Contract Full Time) (2 months)
Assistant Accountant (Financial Analyst)
▪ Dealt with cash allocations, petty cash reconciliations, invoicing, factoring and payments.
▪ Use of Exchequer and Asset database.
December 2003 – March 2005 – United Cinemas International, Manchester (1 year 3 months)
Cinema Cashier (Cash Accounting) and Cash & Revenue (Financial Analysis) Administrator
(Internal Promotion – Full Time Finance Head Office)
▪ Responsible for cash management/monitoring cash flows of 17 sites and monitored audit trail.
▪ Conducted variance analysis/making amendments to variances on Cash Manager Software.
▪ Responsible for double-entry book keeping, cashbook for payroll and posting journals.
▪ Responsible for head office reconciliations and adhered to month end process and deadlines.
▪ Sales ledger & purchase ledger matching /processed foreign exchange adjustments & analysis.
▪ Solved banking issues, investigated cash inconsistencies and liaised with IT team/ sites.
▪ IT skills: (Accounting software) JD Edwards, Verners Site Software & Reconnet.
▪ Achievement: Employee of the Month.
August 2001- 2002 – Cummins Business Services, Stockton-on-Tees (Part of Cummins, Inc.) (1
year)
Finance Trainee/Analyst (Contract Full Time)
▪ Part of a team involved in systems migrations’ projects (Legacy to Oracle).
▪ Responsible for Quality System Improvements (QSI) and analysis of financial projects.
▪ Analysed financial information and experienced rotational placements as a
customers’/suppliers’ liaison, credit controller and a collector for inter-company in accounts
receivable department, and taking the role as a transactions payable processor in accounts
payable – helped to reduce the suppliers’ backlog through invoice queries/purchase ledger
system.
▪ Assisted in VAT reconciliations and journals posting for general ledger department.
▪ IT skills: Financial Oracle, SAP, SQL & Microsoft Office & Access & Microsoft Project.
▪ Achievement: Bursary Scheme Award for contributions on work placement.

Work History
Accountant
IIUM Medical Specialist Center, Kuantan, Pahang
• Develop and implement financial strategies to support the company’s
objectives.
• Prepare and manage budgets, forecasts, and financial reports.
• Analyses financial performance and provides reasonable insights to the
management.
• Oversee cash flow management and ensure adequate funding for
operations.
• Ensure compliance with financial regulations and standards (MFRS).
• Lead the analysis process and financial planning.
• Lead the Year End Audit.
• Manage the Finance Team, providing guidance and support.
• Collaborate with other departments to enhance decision-making.
Accountant
Pusat Perubatan Menara Sdn Bhd, Shah Alam, Selangor
• Maintained chart of accounts.
• Prepared reports and supporting documentation for Year End Audit
• Provided journal entries, gathered financial information, prepared
documents, and closed monthly accounts.
• Completed daily cash functions such as account tracking, cash, and
banking reconciliations
• Reviewed expenses data.
2022-03 – 2023-06
2023-10 – Current
.
pg.2Assistant Finance Manager
UITM Private Specialist Center, Sungai Buloh Selangor
• Support the Finance Manager in preparing accurate financial reports,
including profit and loss statements and balance sheets.
• Assist in the preparation and management of budgets and financial
forecasts.
• Conduct financial analysis to identify variances and opportunities for cost
savings.
• Assist in cash flow management and ensure timely processing of invoices
and payments.
• Prepare documentation for audits and assist during audit processes.
• Maintain organized financial records and documentation.
• Monitored deposit records.
• Administration of bank accounts and account reconciliations.
• Checked Vendor payments and other disbursements for accuracy and
compliance.
• Supervised day-to-day Finance Operations.
• Managing and improving AR functions, including but not limited to;
corporate company verification and authorisation, billing and claims
process, cash posting & collections.
• Conducted financial due diligence on a Potential Insurance Company.
• Improved staffing during busy periods by creating employee schedules.
• Trained new and existing staff members
Accounts Executive
MTD Group, Batu Caves, Selangor
• Supported management by processing invoices and documents with
consistent on-time delivery.
• Handled day-to-day accounting processes to drive financial accuracy.
• Maintained account accuracy by reviewing and reconciling accounts
monthly.
• Prepared monthly, quarterly, and annual profit and loss statements and
balance sheets.
• Ensure timely GST report submission
• Dealing with Bankers, Auditors, and Tax Agents.
Accounts Executive
E – Idaman Sdn Bhd , Ipoh, Perak
• Oversee the day-to-day function of accounts payable.
• Maintained cash and bank balance.
• Assisted in budget preparation and forecasting to control expenditure.
• General office administrations and other ad-hoc tasks assigned by
superior.
Accounts Assistant
Sivas Business Management, Taiping, Perak
• Assisted in preparing a full set of accounts for Clients.
• Assisted in preparing tax payable (including update form B, P, etc. before
submission to IRB).
• Assisting in maintaining accurate and complete documentation to
facilitate accounting and billing functions.
2018-08 – 2022-02
2015-02 – 2018-08
2014-04 – 2015-02
2012-09 – 2014-04
.
pg.3• Prepared and mailed invoices to customers, processed payments, and
documented account updates.
• Performed administrative and clerical duties.
Audit Executive
MTD Group, Batu Caves, Selangor
• Planned and executed audit tasks by accepted standards.
• Facilitated internal audits and prepared detailed reports on findings.
• Prepared working papers, reports, and supporting documentation for
audit findings.
• Identified management control weaknesses and provided value-added
suggestions for recommendations.
• Interviewed Business Owners to understand the process and explain the
audit scope.
• Executed any ad-hoc assignments.
Audit Executive
Celcom (M) Sdn Bhd, Kuala Lumpur
• Planned and executed audit tasks by accepted standards.
• Facilitated internal audits and prepared detailed reports on findings.
• Prepared working papers, reports, and supporting documentation for
audit findings.
• Identified management control weaknesses and provided value-added
suggestions for recommendations.
• Interviewed Business Owners to understand needs and explain audit
scope.
• Assisted Clients with Control-Self Assessment Workshop to facilitate
positive outcomes and strengthen business relationships.
• Executed any ad-hoc assignments.
Customer Service Representative
Celcom (M Sdn Bhd, Kuala Lumpur
• Provide accurate information about products and services, addressing
customer needs effectively.
• Handled customer inquiries.
• Updated account information to maintain customer records.
• Resolved customer complaints and issues by identifying the root cause
and providing appropriate solutions.
• Trained staff on operating procedures and company services.
• Maintained up-to-date knowledge of product and service changes.
• Collaborated with Sales Team Members to increase registration numbers.
• Participated in Team Meetings and Training Sessions to stay informed on
product updates and changes.
• Maintained clean and orderly counter area

Working Experience:

1.March’2001 – June’2002: Citibank Berhard
Sales & Marketing Executive

2.June’2002 – March’2010: Celestica Electronics (M) Sdn Bhd
Supply Chain Manager 1
Project in Charge: Hitachi Global Storage Technologies

Responsibilities:
1.Procure parts and supplies for the startup of new products (NPI) and existing product (Mass Production). Ensure materials are available to meet manufacturing build requirements.
2.Match materials requirements and inventory turnover so as not to hold too high of a percentage of inventory at any time.
3.Ensure materials coming or deliver on time from suppliers.
4.Managed new EC (Engineering changed) from customer.
5.Ensure new part purchase as per EC and EOL (End of Life) materials declared to customer under liability claimed.
6.Managed project from NPI (New Production Introduction) to Mass Production. Set up purchasing data based from NPI to Mass Production in the SAP system.
7.Address and resolved situation such as supply chain shortages, allocations, discrepant materials, and alternate sources of supply.
8.Managed overall relation with and performance of suppliers.
9.Co-ordinate with planning and production to fulfill customer requirement.
10.Work with Account Payable to investigate and resolve issued with payment of suppliers invoices.
11.Weekly commit the materials match set or materials availability to production.
12.Push out or cancels order per customer’s requirement.
13.Reinforce SMI (Suppliers manage inventory) with suppliers, it will help for lean procurement and control inventory.
14.Attend weekly conference call with customer.
15.Acts as team leader, mentor and coach within the purchasing team.

3.April’2010 till Present: Wentel Engineering Sdn Bhd

April’2010 to Dec’2011: Assistant Planning Manager
Responsibility:
1.Prepare Production capacity
2.Prepare 1+3 build plan based on the customer forecast
3.Based on the delivery prepare Production Priority
4.Prepare Out-put plan and make delivery commitment to customer
5.Liaise with customer with all the delivery issues
6.Work closely with Production to meet customer delivery
7.Declare the month end Inventory Cutoff job order for Store and Production
8.Prepare production FG, WIP and WIP Components month end report
9.Handle and prepared customer yearly audit plan

2012 – 2017: Materials Manager
Responsibility:

1.Manage materials ordering, delivery confirmation, scheduling and on time delivery to meet master production plan per MRP.
2.Ensure timely material supply by reviewing weekly/monthly production forecast and schedule, ensuring timely update of order delivery status per MRP.
3.Monitor and address supplier performance (delivery, quality, capacity, MRB/RTV etc.).
4.Manage materials phase-in/out and minimize obsolescence.
5.Sensitive to potential problems and effective actions and through follow-up carried out to ensure the schedule is not jeopardizing.
6.Perform yearly cost reduction program with suppliers.
7.Make tactical buying decisions and capable of executing strategy.
8.Sourcing for NPI or new materials required by customers or production.
9.Manages NPI procurement in support new models or new customer.
10.Responsible on Sourcing/Procurement Facilities the establishment of supply management parameter guidelines with buyers (i.e. production authorization agreement, schedule agreements, lot size, lead time, logistics, packaging, etc.)
11.Promptly activated the PO re-scheduling and cancellation to maintain the lowest inventory holding and E&O controls.
12.Maintain good relationship with suppliers.
13.Work with Engineer & SQE for alternative parts approval.
14.Supervise store activities, incoming receiving, FIFO control, perform monthly cycle count to ensure 100% accuracy of store inventory.
15.Managed customer consign parts & storage control.
16.Kitting on time as per schedule to fulfill production schedule.

2017– 2019: Customer Focus Team Manager
Responsibility:

1.Responsible to manage and lead the team to ensure customer satisfaction by On Time Delivery, Zero Quality Defect, lowest cost and flexibility.
2.Responsible to customer order and complaints & developing good relationship with existing & new customers.
3.Understand customer requirement and apply into company system, procedure and documentation.
4.Coordinate, motivate and drive the team to achieve targets and align with the directive from the Management.
5.Supervise the CFT team for continual Improvement and optimized performance.
6.To achieve Management’s sales & production targets by optimum utilization of available resources, implementation of process & quality improvement activities.
7.Work with team members to close all the customer issues, like delivery, quality, NPI, materials shortage, ECN/ECR ect.
2019– Nov 2021: Material Manager
Re-allocate back to materials manager, job and responsible same as per above mentioned for material manager.
Nov 2021 – Present: Sales & Customer Service Manager
Responsibility:
1.Overseeing all activities associated with all customer in order to ensure customer requirement achieve (NPI, Mass Production Order and Revision change cut off).
2.Decision making and problem solving associated with process owner and internal supporting team.
3.Actively communicating with Production planning and others stakeholders.
4.Drive internal demand in system considering lead time, inventory and liability.
5.Provide analytic study
6.Perform customer satisfaction survey in yearly basis.
7.Meeting with existing clients to understand the forecast, demand and meeting the delivery.
8.Arrange and participate in internal and external client debriefs.
9.Work together with planning, production and resolve all the deliveries and quality issues raised by customers.
10.Meet monthly Sales Target.
11.Take new orders & work closely with customer for NPI project.
12.Coordinate new project and ECO released from customers.

EXPERIENCE
Sept 2023 – CURRENT
ASSISTANCE MANAGER – ACCOUNT, CMH DIALYSIS CARE
– Supervise and manage full spectrum of accounting functions for a company with 11
branches
– Lead and oversee Accounts Receivable (AR) and Accounts Payable (AP) teams, ensuring
timely and accurate processing of transactions in SAP System.
– Serve as the key liaison with external auditors, government agencies, banks, suppliers,
and customers.
– Monitor and enforce credit control policies to optimize cash inflows and minimize bad
debts.
– Conduct monthly cash flow forecasting, financial analysis, and budgeting in alignment
with company goals.
– Oversee the procurement department; plan and manage purchasing activities to align
with cash flow and operational requirements.
– Review and approve supplier quotations, purchase orders, and inventory management
processes.
– Collaborate with senior management on strategic planning, financial reporting, and cost
control measures.
– Ensure compliance with regulatory standards and internal controls across financial
operations.
JAN 2022 – AUG 2023
SENIOR ACCOUNT EXECUTIVE, NSCMH DIALYSIS CARE
– Preparation of full set of accounts including monthly management report with analysis
report, required schedules, bank reconciliation and inter-company reconciliation.
– Prepares cash flow statement, forecast and budget report
– Identify, report and resolve accounting related operational issues, discrepancies and
abnormal transactions.
– Ensure compliance with accounting standards, tax regulations, company policies and
SOP.
– Monitor AR & AP to ensure payment collected or prepared within the timeline.
– Supervise the account team and ensure deadlines are met
– Responsible for handling tax compliance work such as tax estimation, tax filing, tax
queries, tax audit and tax payment.
– Responsible for preparation of audited financial statements, notes to accounts, audit
schedules and attend to auditors’ queries.
MAY 2020 – JAN 2022
ACCOUNT EXECUTIVE, MGS METAL SDN BHD
– Was in charge in handling full set of account
– Manages finance and accounting function to ensure day-to-day operations of
overall finance and accounting activities
– Maintain accounting records in SQL accounting systems including daily
purchases, supplier entries, and sales update
– Ensure accurate and timely accounts closing
– Fixed asset updates and depreciation
– Liaise with auditor,secretary and banker when necessary
– Prepare pro-forma invoice, tax invoices and supporting documents to clients
– Ensure cash book entries up to date
– Handles utility payments
– Ensure proper maintenance of records, documentation and fillingsto support all
accounting entries
– To prepare payroll & Statutory Payment
– Perform staffs’ payroll on a monthly basis
JAN 2018 – APR 2020
ACCOUNT ASISTANT, GARA MANAGEMENT (FREELANCE)
– Handle full set of account
– update accounting entries in SQL which includes account receivables, utility bills,
rental, and staff salary update
– Ensure accurate and timely accounts closing
– Ensure proper maintenance of records, documentation and fillingsto support all
accounting entries
– Keeps a proper book keeping
– Perform staffs’ payroll
NOV 2017 – NOV 2019
IRPA JUNIOR EXECUTIVE, MALAYSIAN RUBBER EXPORT PROMOTION COUNCIL
(MREPC)
Was in-charge handling Scholarship Award by the council which from Advertising,
shortlisting, interview arrangement & selection process
Monitor the newly selected scholars and also the existing scholars progress
academically and handle their fees payment
Ensure the scholars do not breach the contract and find internship and first job
placement for them within the rubber product industry
Handle AP, AR and budgeting for scholarship Department
Maintains a good relationship with rubber company(customer) and update them on
the development of sponsored students and
Ad hoc job superiors – Glove Awareness Programme (GAP), trade show involvement,
CSR, and
Others

AVP, Financial Reporting, Group Finance August 2024 – Present
MNRB Holdings.
• Spearhead the quarterly submission of consolidated profit or loss statements from subsidiaries
and associates for Bursa Malaysia reporting, ensuring timeliness and accuracy.
• Oversee month-end and quarter-end closing processes, consolidating financial data across
entities and eliminating intercompany transactions to produce accurate group-level financials.
• Compile and prepare monthly consolidated financial statements, including balance sheets,
income statements, cash flow statements, and statements of changes in equity.
• Conduct comprehensive analysis if the group’s financial performance on a monthly and quarterly
basis, delivering insights to support strategic decision-making.
• Ensure strict compliance with accounting standards, regulatory requirements, and internal
policies, including adherence to Bank Negara Malaysia guidelines, MFRS, and organizational
SOPs.
Lead Specialist, Group Financial Reporting August 2020 – August 2024
AIA Shared Services
• Review and consolidate financial submissions from local business units in compliance with IFRS,
HKIO, and HKFRS standards for both internal and external reporting requirements.
• Ensure timely, accurate, and high-quality delivery of financial reports and analysis to group office,
in adherence to AIA Group accounting policies and applicable regulatory guidelines.
• Validate consistency and compliance of financial and management reporting data from local units
against group standards and reporting frameworks.
• Support the manager in overseeing deliverables from business units, performing analytical
reviews, identifying discrepancies, and facilitating resolution through active follow-up and
communication.
Senior Audit 2 December 2014 – August 2020
Ernst & Young
• Spearheaded comprehensive audit engagements for financial institutions, insurance providers,
and asset management firms, ensuring strict compliance with regulatory standards and internal
controls.
• Directed first-year audit processes from initial planning and strategic development through
execution and final reporting, driving quality and efficiency across engagements.
• Consolidated group financial statements, incorporating data from subsidiaries, associate
entities, and key investment portfolios to present a clear and accurate financial position.
• Prepared Summary Review Memorandum (SRM) and final Audited Financial Statements (AFS)
under stringent deadlines, consistently meeting high standards of accuracy and timeliness.
Special Projects – Financial Advisory Team
MFRS 16 Implementation Project
• Participated in workshops and stakeholder discussions to evaluate leases within MFRS 16 scope,
identifying data gaps and assessing transitional impacts.
• Reviewed lease contracts and supporting data; assessed management’s judgments and estimates;
evaluated Day 1 Right-of-Use asset computations and lease disclosure notes.
• Conducted in-depth analysis of consolidated lease data to interpret lease profiles and financial
implications.
• Delivered regular updates on project milestones, status, and key issues to ensure transparency
and progress alignment.
Procurement Process Review – Government Agency under MOF
• Assessed procurement processes and performed walkthroughs across all procurement methods
for a Ministry of Finance-affiliated agency.
• Evaluated day-to-day documentation and tracking of procurement activities to identify
operational strengths and gaps.
• Analyzed procurement data handling practices and provided actionable recommendations to
enhance procedural oversight, data integrity, and monitoring capabilities.

SENIOR AREA SALES MANAGER
MONDELEZ MALAYSIA SALES SDN BHD / MARCH 2024 – Present
• Collaborate with Regional Sales Manager (RSM) and the Sales Team
and use the link to assure that to supplied with the most updated
and relevant information’s from the market and use data as base in
the decision make process.
• In charge area’s P&L, and control on monthly achievement.
• Assuring the company’s strategies are properly cascaded down to
the sales team properly implemented.
• Understand the company’s strategy, cascade it down to the team
and assure that the whole team is executing it.
• Assuring the Sales Team have the knowledge motivation,
equipment’s and other resources in order to make the
implementation.
• Ensure team appreciate and cultivate a segmented execution
culture in daily engagement with outlets.
• Ensure proper activation as per company’s standards.
• Analyze Sales Team and area performance, identify the
opportunities and develop a plan to capture them.
• Submit reports as per specified frequency.
• Collect market information regularly for continuous improvement.
• Maintain a strong working relationship with distributors, built on
constant review of distributor KPI, deliverables and P&L.
• Routine planning of volume and inventory build with distributors to
ensure service level to customers are at optimum level.
• Build strong business relationships with customers by adding value
to the customer’s business.
• Develop a good understanding of the customer business and
financials.
• Visit & develop given set of selected Top outlets regularly.
TERRITORY SALES MANAGER
COCA-COLA REFRESHMENTS SDN BHD / JULY 2017 – FEBRUARY 2024
SALES CAPABILITY DEVELOPMENT EXECUTIVE
COCA-COLA REFRESHMENTS SDN BHD / OCTOBER 2016 – JUNE 2017
ZONE TEAM LEADER
COCA-COLA REFRESHMENTS SDN BHD / JUNE 2013 – SEPTEMBER 2016
LEE JOHNSON

BUSINESS OPPORTUNITIES DEVELOPER
COCA-COLA REFRESHMENT SDN BHD / DECEMBER 2011 – MAY 2013
SALES REPRESENTATIVE
ELT DISTRIBUTOR SDN BHD (DISTRIBUTOR OF COCA-COLA) / JUNE 2011 –
NOVEMBER 2011

QA MANAGER – HARTALEGA NGC SDN BHD
2016 =ll current
1. Leading the quality department with a workforce of 250 personnel (total of eight
plants) in achieving the targets set according to the company’s yearly budget,
KPIs, ISO standards, and regulatory requirements.
– Directed the execution of test cases, managed QA environments, and
monitored defect resolution efforts to maintain project timelines.
– Streamlined QA processes through the introduction of lean
methodologies, significantly reducing waste and improving process
efficiency.
– Led the transition to a more agile QA methodology, improving
responsiveness to changing project requirements and timelines.
– Coordinated with cross-functional teams to identify system
requirements and ensure alignment with quality standards.
– Oversaw the creation and maintenance of comprehensive QA
documentation, including test plans and quality metrics reports.
– Facilitated training sessions for QA staff on best practices, emerging
trends, and technologies in quality assurance.
– Presented detailed quality reports to senior management, highlighting
achievements, areas for improvement, and recommendations.
– Implemented automated testing tools, resulting in a 30% increase in
testing efficiency and coverage.
– Conducted regular quality audits across multiple projects to validate
compliance with internal and external quality standards.
– Evaluated and selected testing tools and technologies to support QA
activities, ensuring compatibility with existing systems.
– Maintained up-to-date knowledge of regulatory changes impacting
quality assurance practices.
– Championed a culture of continuous improvement within the QA
department, leading to a sustained increase in team performance.
Skills
• Microsoft Office
• Result analysis and reporting
• Corrective action planning
• Quality inspection procedure
knowledge
• Customer focus
• QA tools usage
• Change management
competence
• Strategic thinker
• Production and processing
understanding
– Ensured products met manufacturing specifications by measuring
dimensions and testing functionality.
– Assessed completed batch records, evaluating successes and highlighting
areas requiring quality improvements.
– Facilitated training sessions for staff on quality assurance best practices
and company policies.
– Led the implementation of a streamlined document management
system, enhancing operational efficiency.
– Managed staff hiring, training and performance goals.
– Prepared detailed reports on audit findings and presented
recommendations to senior management.
– Fostered a culture of continuous improvement, leading to a noticeable
increase in team productivity.
– Led meetings and briefings to inform managers on production updates.
– Monitored compliance with regulatory requirements to mitigate risks
and uphold company reputation.
– Enforced standards of work and reporting deadlines.
– Organized regular review meetings to discuss quality performance
metrics and set improvement goals.
– Negotiated quality agreements with suppliers, establishing clear quality
expectations and accountability.
– Designed and implemented feedback mechanisms to gather insights
from employees on process enhancements.
– Outlined standardized procedures for company inspections and process
reviews.
– Planned sophisticated solutions to overcome production challenges.
– Established robust inspection criteria for incoming goods, elevating
overall product quality.
– Performed product stability evaluations, working with meticulous
attention to detail to support safe, compliant drug manufacturing
processes.
– Applied Quality Assurance (QA) methodologies to measure output
quality.
– Negotiated with external auditors to address findings and implement
necessary amendments swiftly.
– Coordinated and participated in internal and external quality
management system audits to guarantee product and quality
specifications.
– Managed onsite testing for customers in alignment with project
specifications.
– Trained staff in Good Manufacturing Practices (GMP)s to drive
consistently high standards.
– Reduced workplace incidents by implementing occupational health and
safety requirements.
– Oversaw acquisition and installation of new equipment and
manufacturing machinery.
– Wrote and upheld manufacturing guidelines and best practices.
– Conducted thorough quality audits on administrative processes to
identify improvement opportunities.
– Managed thorough compliance checks, supporting manufacturing teams
in delivering safe, compliant goods.
– Developed and maintained a risk management framework to proactively
address potential quality issues before they impacted customers.
Skills
• Results oriented approach
• Audit facilitation
• Proactive initiative taking
• Quality standards awareness
• Performance monitoring
• ISO-9001 knowledge
• Advanced time management
• Decision-Making aptitude
• Performance testing knowledge
• Meticulous organization
• Regulatory compliance
understanding
• In-depth OSHA knowledge
• Data analysis expertise
• Supplier management expertise
• Statistical analysis
• Six Sigma Certification
• Waste reduction techniques
• Stakeholder collaboration
• Enterprise resource planning
systems
• Budgeting and cost control
• Disciplinary and grievance
management
• Knowledge on FDA regulations
• Knowledge of QA software
• Interdepartmental coordination
• CMMS system knowledge
• Process improvement strategies
• Quality improvement initiative
leadership
• Adept project coordination
• Quality and risk assessment
• Production schedule and plan
• Manufacturing leadership
– Acted as the primary liaison between the quality assurance department
and other organizational units, ensuring seamless communication and
coordination.
– risk assessment models to proactively address potential quality issues.
– Led high-performing quality assurance teams, meeting strategic business
targets across product manufacturing and distribution.
– Issued and controlled relevant product documentation, establishing
clarity and precision throughout.
– Carried out comprehensive product inspections, assessing end results
with detailed blueprints to deliver quality outcomes.
– Implemented improved policies and plans to enhance operational
processes.
– Minimized costs by adjusting processes, managing budgets and
controlling expenses.
– Managed the timely resolution of non-conformance issues, reducing
potential customer complaints.
– Kept accurate and updated records of tests, defect metrics and product
failures to research root causes.
2. Lead project on: –
a. Manpower reduction activity – managed to reduce costs by 15%.
b. Converting a manual process into an IT – based system (going paperless)
achieved 20% reduction in paper usage
c. Reduced machine breakdown downtime. – reduced from 20% to 5%.
3. Responsible on preparing yearly budget and monitor the performance and
achievement of the budget set. Continue to monitor process costs, consumable
costs, and other costs related to the manufacturing process by targeting a 5%
reduction from the budget set.
4. Responsible on preparing and setting new KPI’s for departmental level to ensure
key target align with management direction.
5. One of the process improvement team members (lead or participate based on
project given) will carry out GEMBA and meeting at each desire processes and
work on the short-term project to improve the process, cost or quality.
6. Incoming – Chemical and Packaging
a. Involve in all the inspection of the incoming material, by ensuring all the
received product is meeting all the specification set.
b. Carry our task force with supplier on failure occurs and improved the future
deliveries. Visit supplier to check the improvement and the implementation
that already committed during SCAR response and conduct sharing on the
requirement set by company.
c. Carry out GEMBA at supplier site to support supply chain improvement.
d. Involve in chemical/packaging evaluation and approval.
7. In-process Inspection
a. Carry out testing at in-process to ensure all produce glove meet regulatory
standard and customer requirements.
b. Carry out process improvement on inspection efficiency, manpower
reduction, cost reduction and improved reporting timely.
c. Continue to improve process with converting manual process to automation
d. Carry out improvement on machine breakdown %. Improved workflow.
8. Calibration plant wide
a. Ensure all the equipment use throughout the plant is calibrated and within
the specification set.
b. Equipment that is out of spec will be quarantine and notified to process
owner.
c. Work closely with process owner on the equipment repair.
d. Manage cost on external calibration process.
e. Reduce external interval and increase internal verification process.
Skills
• Employee supervision
• 5s principles
• Manufacturing improvement
strategies
• Root cause analysis techniques
• Health and Safety Compliance
• Staff development plans
• Product inspections
• Labour optimization
• Quality control systems
• Continuous improvement focus
• Quality assurance leadership
• ISO standards proficiency
• Troubleshooting specialist
• Understanding of CAPA system
• Process Management
• Documentation expertise
• Product knowledge mastery
• Change management
• ISO certified
• Conflict resolution techniques
• Regulatory compliance
knowledge
• Lean manufacturing principles
• Microsoft Powerpoint
• Microsoft Excel
• Polymerase Chain Reaction (PCR)
• Gel Electrophoresis
• RNA/DNA Extraction
• Recombinant Polymerase
Amplification (RPA)
• Cell Staining’s
9. Final Inspection
a. Ensure all the product release meet customer and regulatory requirements.
b. Preparation on sample and report request by customer.
c. Preparation of scheduling for weekly inspection by customer at site.
d. Monitoring of shipments based on ETD and vessel availability.
e. Evaluating sample for customer or exhibition use.
10. Supplier Quality Management
a. Managing supplier SCAR
b. Supplier Improvement (GEMBA walk)
c. Suppliers change notification
d. Supplier new material testing and approval
e. New Supplier qualification Audit
f. Supplier evaluation process
R&D Engineer
Hume Cemboard Industries | 2013 – 2017
• Conducted research and development activities, contributing to product
innovation and improvements in manufacturing processes.
• Worked closely with cross-functional teams to design and optimize products for
enhanced performance and quality.
• Assisted in the development of technical documentation and product
specifications, ensuring alignment with industry standards.
Technician
MRC Industries | 2013
• Supported the technical team in maintaining and troubleshooting equipment,
ensuring smooth operations on the production floor.
• Assisted with quality control checks and ensured that all machinery was
functioning optimally for production efficiency

W O R K H I S T O R Y
Assistant Manager (Finance Management Reporting), AEON Credit Service (M) Berhad
March 2024 – Current
• Assign under Finance Reporting and Strategic Performance Team.
• Collaborate with the Finance Reporting and Strategic Performance Team on management
reporting tasks.
• Prepare comprehensive financial performance reports for Board Committee and Audit
Committee meetings.
• Manage and generate critical financial management reports, including Region Performance
and Product Profit and Loss Reports.
• Evaluate and assess the performance of regions and branches.
• Lead efforts in system enhancement and automation of financial reporting through PowerBI
and data warehouse systems.
• Oversee monthly Product Profit and Loss reporting and provide analytical support for major
expenses, management accounts, and annual budget preparation.
• Assist in crafting detailed monthly management reports for Business Meetings, offering
insights into product Profit and Loss and expense breakdowns.
• Deliver monthly/quarterly departmental cost data to department heads.
• Contribute to company budgeting and forecasting processes.
• Conduct rigorous variance analysis on performance metrics and cost factors.
• Drive process improvement initiatives to optimize operational efficiency and elevate the
precision of financial data.
Finance Executive (Technical and Projects), Credit Guarantee Corporation Berhad
March 2023 – March 2024
• Assign under Technical and Projects Team.
• Managing and performing key financial projection for both Financing and Guarantee product.
• Assess potential risk and damage rate for new product proposal.
• Involved in advocating for the continuation of Financing product (TPUB-i) through financial
projection and proposal preparation.
• Engaged in the revision of 5-year strategic financial projection for CGC’s management financial
direction and objective.
• Involved in system enhancement process and Enterprise Data Warehouse (EDW) project.
• Involved in preparation of CGC Digital (CGC subsidiary) funding structure proposal.
• Engaged in the formulation of a shared service agreement between CGCMB and CGC Digital.
• Leading the revision of Finance Division manual and standard of procedure.
Finance Executive (Management Reporting), Credit Guarantee Corporation Berhad
September 2020 – February 2023
• Assign under Financial Reporting Asset & Income Team.
• Key person in charge of MFRS9 provision reporting framework.
• Leading the computation of Expected Credit Losses position (MFRS 9) for financing and
guarantee product on monthly basis.
• Provide data reporting for MFRS 9 provision and clarification on the provision trend and
performance on monthly basis or upon request from the management.
• Involve in computation of Overlays Rate and Forward-looking element in line with current
economic condition and as per accounting standard.
• Prepared Financial Annual Report under Financing, Loan and Advances as well as Expected
Credit Losses position (MFRS 9).
• Prepared and present Financial Performance report on monthly basis accurately and in timely
manner.
• Deliver financial income report and financial information for all group licensed entities
accurately on monthly basis.
• Key person in charge of preparing company Key Performance Indicator (KPI) for Financial
Annual Budget and Revised Mid-Year Budget.
Finance Intern, Credit Guarantee Corporation Berhad
January 2020 – August 2020
• 8-month Internship programme with CGC Berhad under Finance Department.
• Responsible for Account Payable task such as handling day to day company expenses, fulfilling
online payment and cheque payment.
• Handling such task by using SAP system that are provided by the company.

WEO Opronics Sdn Bhd
Bukit Katil, Melaka
SOURCING ENGINEER
Procure services for manufacturing operation. Provide technical advice to
suppliers and aligning it with company’s goals and objectives Negotiate and
draft contracts for vendors and conduct tender meetings if necessary. Make
sure delivery on time follow schedule.
Review BOM drawing, selected or category item follow capabality supplier.
Indentify any issue and find solutions to solve it to avoid project delay.
Lead and manage First Article (FA) meeting after give PO. Make sure vendor
understand specification drawing and checking method.
Excellent communication and discussion with team for solve issue (internal
and external team)

Quality Control

MATERIAL PLANNER
TDK ELECTRONICS (M) SDN BHD
MAY 2024 to PRESENT
 To plan monitor and reschedule to ensure the supply of direct and indirect materials to meet
the requirement of production
 To control inventory to achieve inventory target and handle obsolete raw materials.
 Determine the required demand and generate purchase order.
 To plan, schedule and oversee the delivery of materials to ensure the consistent and
adequate supply of direct and indirect materials for production.
 Tracking production requirement and monitor the trends of demand.
 To work closely with SQM to ensure the release the release raw material replacement, cost
down project and BOM update to ensure smooth and uninterrupted phase-in.
 To plan, maintain raw materials quantity at optimum level and monitor them to prevent
obsolescence.
 To identify slow moving or obsolete material, feedback to respective department to take
appropriate action to clear them.
 Conduct yearly evaluation on supplier delivery performance.
 Declare raw materials stock status when customer design change or project EOL.
Production Controller (Material Planner)
ITG Electronics (M) Sdn Bhd
August 2022 to April 2024
 Utilizing SAP, issue purchase orders and schedule releases from scheduling agreements and
contract for all raw materials and packaging inventory.
 Monitor the MRP system and production schedule, inventory levels, and material lead times
to determine raw material the delivery requirements by monthly and take appropriate actions
to expedite/push out and defer system determined delivery date as needed.
 Focus on a just-in-time approach to inventory management while working closely with
Suppliers, Supply and Operation planners and Corporate Procurement departments to
arrange and ensure timely release of purchase orders and delivery of materials.
 Work closely with Suppliers to ensure that suppliers are informed of scheduled production
dates, and that all pre-production materials are provided in sufficient time to produce needed
packaging materials for delivery at the required dates.
 Develop master planning schedule study file to monitor the shortage for each job order and
arrange a schedule shipment to supplier to ensure all material received before production start
to meet the delivery to customer.
 Manage the process of returning defective packaging materials, defective part and received
short quantity to the vendor, making sure that adequate credit is received for such materials.
 Working with store, production, IQA and finance, investigate and resolve usage/physical
inventory discrepancies, looking for reporting errors which would reduce the accuracy of
material inventories.
 Establish goals and monitor progress on appropriate inventory management measures such
as inventory turns, total inventory investment, inventory shortages and packaging material
obsolescence.
 Prepare monthly ageing report for inventory by project.
PRODUCTION CONTROLLER
J.K. WIRE HARNESS SDN BHD
OCTOBER 2018 TO JULY 2022
 Received order from customer either from email or website customer. Update details into
master file and upload sales order into the system. Update forecast file to plan the job
order to release to production.
 Plan the production schedule based on order received and prioritize any urgent part before
release to production.
 Communicate with internal team to meet customer demand by determine the manpower,
equipment, and shortage of raw materials.
 Being a focal point of communication with customer to discuss overall issues related and
take lead to keep production on track.
 Update delivery schedule by monthly and pass to FG for next arrangement

Job Descriptions:
Production Executive
Production
1) Mainly manage operation of Production, Warehouse, Engineering department.
• From incoming, weighing, mixing, filling, labelling, coding, packing and delivery.
2) Train personnel to adhere cGMP (Asean Cosmetic), Halal, OSH, ISO requirement.
3) Revise BOM if needed (utilized ERP/MRP, scrutinize SCADA and MES requirement)
4) Oversee documentation procedure and retention for traceability.
5) New machine sourcing and installation (Mixing, Filling, Labelling, Coding and Packing)
6) 4M+E continuous improvement together with evaluation.
7) Monitor daily, weekly, monthly, and annual productivity.
8) Participate in technology transfer from RnD to production (mass production).
9) Participate in MRB (Material Review Board) regarding material management especially non￾conforming material.
10) Involved RO Machinery setup, operation, and maintenance.
Operation Manager cum compliance reviewer
Quality (Part from Senior Quality Executive Job Scope)
11) Site Master File Maintenance (FIP)
• Site required resource for operation documented, maintained under site master file.
• Compliance level monitoring of all department such as
I. Production (operation process flow, BMR, site layout, workers garment, wellbeing of workers,
etc)
II. Warehouse (monitor material movement, weighing process, storage, temperature, loading and
unloading, etc)
III. Engineering (Machinery operation with validated process, ventilation and air conditioning
monitoring, PLC, MES and SCADA to be incorporated into ERP, etc)
IV. Quality (monitor operation of IQC, IPQC, OQC, Pest Control, ISO22716, ISO9001, Halal, cGMP,
BSCI Amfori, Complaint, etc)
V. Procurement (supplier selection and evaluation monitoring, supplier audit against ISO, OSH,
cGMP, CSR, etc)
VI. Designer (Verify design follow as per Halal guideline, advertisement follow as per GMP guideline)
VII. Human Resources (training requirement, workers selection, monitor related employment law
against local and international regulation)
VIII. Support regulatory team registering cosmetic product in Quest3plus (NPRA) with substantiated
supporting document such as label, LOA, test report, etc
IX. Assist in registering personal care , body care product across APAC country such as Indonesia
(including MUI), Singapore ( HSA), Thailand (FDA)
X. Assist in preparing TRA, TPC, PSI.
APAC Management
a. Risk control and risk monitoring using ABC (Asset-Based Consequence) method.
b. Advice business unit at country on required local regulation and internal procedure
requirement.
Curriculum Vitae
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c. Compliance level monitoring on operation (procurement, storage, distribution, recall or
return, complains, financing (transaction log), Health & Safety of employee, required
standard compliance such as ISO, BSCI)
Account and Finance
12) Financial compliance monitoring such as GL, debit, credit account.
• Monitor financial transaction required SST/VAT as SST involved in Tax exemption application
under class C.
• Review annual audited accounts for Grant submission such as eSAG, I.R 4.0 with completed RA
session and grants under progress.
• Participate in Kastam audit such as SST including import and export e.g BL, CIPL,
K1&K2&K8,TT,etc.
Logistic and Warehouse
13) Logistic compliance monitoring including application of import permit application, CA
(COGM,TCO), COO.
14) Third party warehouse compliance management,3PL (Local legislation, ISO, Safety).
15) Involved in inventory movement monitoring especially implementing FIFO, FEFO
16) Warehouse complain management especially involved defect inventory as in MRB
17) Valid Poison License B holder
Supplier/Procurement/Buyer
18) Supplier pool compliance management (regional based) as involved certain country.
19) Monitor Anti-bribery ethics (RBA, Risk Based Approach) in business especially in supply chain
activity.
20) Audit factory towards compliance of corporate social responsibility (CSR – 4 pillar),
• Health and Safety of workers (OSH implementation such as CHRA, NRA, CEM, HIRARC, etc)
• Business Ethics (follow local and international legislation requirements)
• Environmental affect (e.g sustainability)
• Labour Standard (e.g no precarious or bonded workers)
21) Quality Management System (QMS) adaptation across supplier pool.
22) Design and apply pFMEA, CAPA, 8D reporting if needed
Management
23) Participate in Safety Committee become OSH co-ordinator
24) Participate in CSR Committee to coordinate CSR activities across business (including business
partner)
25) Become key personnel in establishing cyber security for business such as
• Firewall setup including VPN establishment.
• Email monitoring system
• Server setup and monitoring for ERP/MRP e.g Autocount
• Printer management e.g access control
• Computer account management
26) Established OPEX and CAPEX for business operation overview.
27) Draft and implement
• Risk based approach as per Business Continuity Plan (BCP)
• As required in CSR/BSCI, under business ethics, implementation of Anti Bribery accordance to
Act 694 Malaysian Anti-Corruption Commission Act 2009 (Revision 1.1.2022)
Sales and Marketing
28) Support sales unit in terms
• Educate and conduct training for customer regarding quality related scheme such as
requirement in cGMP, Halal, ISO, BSCI, CSR, etc.
• Establish contact point in coordinating quality issue with client/customer especially complain,
queries handling and any raising issue.
29) Support Marketing in terms
Curriculum Vitae
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• Educate customer/internal marketing team related to advertisement program whereby such
program shall be within Halal, cGMP jurisdiction.
• Asist exploring new market in terms of brand expansion such as cosmetic campaign,
exhibition, across APAC market.
NPI Development
30) New Product Introduction/Development
• Involved and draft product development cycle as per in APQP (Advance Product Quality Plan)
• Stage 1: Planning (e.g: input such as VOC/Benchmark)
• Stage 2: Product Design and Development (e.g : FMEA, Product Prototype)
• Stage 3: Process Design and Development (e.g: pFMEA)
• Stage 4: Product & Process Validation (e.g : Pre-production sample, Production Part Approval
Process (PPAP)
31) Involved in Software development cycle such as ERP for factory use. (e.g : involved in design,
development stage, Testing & QA and maintenance (user experience)
Learned Skills:
a) Supplier audit using different standard (ISO, HACCP, BSCI, Halal,etc).
b) Engineering control with QA/QC enhancement tool.
c) Production process improvement (usage or ERP/MRP system).
d) Participate in NPI project.
e) Cost calculation for import/export purpose (COGM).
f) Exposure to 5s, PDCA conceptual utilization.
g) GxP implementation e.g GLP, GDP, Good Warehouse Practice.
h) Manage EHS (Environment, Health and Safety) by become OSH Coordinator.
i) Management operation such as finance (TCO, OPEX, CAPEX, etc), procurement, etc
j) Exposure to sales and marketing environment such as project management, etc
1) Company Name: Ranbaxy Sdn Bhd (Pharmaceutical Industries)
Position: QA Validation Executive
Employment Term: Jan 2011 until Jan 2016
Location: Sungai Petani, Kedah
Jobs Descriptions
Quality:
1) Prepare documentation for Validation cycle (URS, DQ, IQ, OQ, PQ).
2) Review BPR for validation activity.
3) SAP system usage for material release.
• Release Raw and Packaging Material into production once approved by QC Personnel
4) Train personnel for cGMP (PIC’S guideline) requirement.
• Material, Process flow, Method, Machinery handling
5) Support IQ,IPQC,OQC such as
• Hardness Test, Leakage Test, AQL inspection, Temperature/Humidity Control with
environment control (Microbe count testing/CFU), Packaging Test, Dissolution Test
6) Assist BPR (Batch Processing Record) clearance including reconciliation sheet together with
production team
7) Expose to CIP, COP, SIP cleaning procedures and validation. Environment monitoring
(Temperature/Humidity) together validate HEPA filter suitability.
Production
8) Experiences in process control of drug manufacturing such as
• Blending (V, Octa Blender)
• Fabrication (RMG, FBD)
• Compression (32, 45 station|Die, Punches)
• Coating (tablet coating)
• Primary Packaging (Blister Packing| Alu-PVC,PVDC, etc, Strip Packing| Alu-Au, Cold Form)
Curriculum Vitae
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Mohamed Nazirkhan
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• Secondary Packaging (Intermediate Box| PIL insertion) with Coding and KKM Hologram
Sticker
9) Support return material using ZMRN function in SAP
Supplier/Procurement
10) Supplier audit against cGMP requirement (also include other GxP system. e.g.: GLP, GDP).
11) Monitor supplier against CAR/CAPA issued.
12) Checklist preparation against required scheme such as cGMP, Safety and Health, Welfare of
workers.
13) Advice supplier on related required scheme for their continuous improvement.
Warehouse
14) Verify monitoring process for finish good storage.
15) Assist pharmacist monitoring Psychotropic drugs movement (in and out) from caged area.
Engineering/Machinery
16) Verify additional parts number for validation purpose and activity (for IQ, PQ)
17) Involved in PLC/MMI validation implementation.
Engineering
18) Involved in PM inspection due date for machinery:
• Fabrication Machine (Fluid Bed Dryer)
• RMG (Rapid Mix Granulator)
• Dryer (Oven)
• ETP (Effluent Treatment Plant)
• Blending Machine (V blender, Octa blender)
• Coating Machine (Gans Coat)
• Blister Packing Machine (Foaming, Sealing Roller) with Camera detection.
• Strip Packing Machine (Sealing Roller)
• Cold Form Packing with camera detection.
• Cartoning Machine
• Ink Jet Coding Machine
Compliance
19) Support regulatory team on registering drugs with NPRA (Quest3plus) as per Control of Drugs
and Cosmetics Regulations 1984 and Poisons Act 1952
Learned Skills
• Validation and maintenance document
• Auditing supplier scheme
• Machinery operation (Setup) and maintenance (Parts, Supply)
• Exposure to GxP scheme such as (cGMP, GLP, GDP,)
• Exposure to Corporate social responsibility
• Exposure to IOT equipment such as machinery PLC, SOP software maintenance, SAP
Table 1: Working Circumstances

Shin Nippon Industries Sdn. Bhd.
IT Assistant Engineer
December 2024 – April 2025 | Johor
Bahru, Johor
Shin Nippon Industries Sdn. Bhd.
IT Support Intern
Set up desktops, laptops, and IT peripherals for staff.
Coordinate with the Purchasing Department for IT equipment requisitions.
Maintain and update the IT supplier list in shared directories.
Configure WiFi access and user devices via Active Directory Server.
Manage USB permission settings based on company policy.
Troubleshoot various software and hardware issues, including system hangs and power
failures.
Replace and assemble desktop hardware components (e.g., power supply units).
Install and configure printer drivers and network/shared printers.
Assign, revoke, and troubleshoot Microsoft Office licenses.
Create and manage email accounts via company server.
Regularly update the IT Asset Management System.
Resolve end-user issues related to Excel, Teams, and Outlook.
Implement IT exit processes for resigned employees.
Draft key documentation for new factory setup: IT Infrastructure Checklist, SOPs, Risk
Assessments, and RFPs.
Attend internal and supplier meetings (Canon, Flexi Team, Yury Tech, etc.).
Documented and recorded newly procured IT assets.
Assisted in drafting internal IT forms and aspect impact documentation.
Troubleshot desktop and software issues under supervision.
Performed PC formatting, reinstallation, and cable management.
Maintained 2024 IT Purchase Listing and assisted in 2025 procurement planning.
Organized employee registration forms into digital archive.
Drafted and refined SOPs for:
PC hardware installation
Active Directory account setup

INTRETECH-MES Junior Assistant Engineer

MYGPS (M) SDN BHD IT Technical Executive (November 2016 – Present)
1. Responsible for IT related operation
• Manage and maintain the PC hardware and software.
• Assist and supervise regarding the upgrades or modifications
before sending to vendors for upgrading.
• Ensure the team to have the compatible hardware, software, and a
stable network to operate the web-based system and mobile
application effectively.
2. Web Hosting Service and Email Administrator
• Control the hPanel to manage and maintain the Domain, SME
Hosting and company’s email.
• Able to create, edit, and delete the email.
• Restore and customize password, setting email forwarders, monitor
the storage of the email.
• Monthly backup and transfer email to avoid data loss and clear the
storage.
• Check and verify the server and email issues before troubleshoot
them or refer to the vendor.
3. Web Hosting Service and Website Creation
• Responsible for searching Web Hosting Service Providers in
Malaysia and do the comparison.
• Research and discuss with the higher level before proceed for the
migration.
• Cooperate and liaise with the vendor by providing them related
information for backup and transfer.
• Backup and transfer email from the previous host and create new
email accounts before do Email Import (IMAP) on the new SME
Hosting.
• Create the company’s website and maintain it.
4. System and Server Migration.
• Taking part in testing, monitoring and deciding during the
migration process.
• Cooperate and training with the new consultant team to ensure
readiness of all the functions and at optimal operations.
• Our team provides data such as devices protocol and also the
hardware which is the crucial parts of the migrating.
• Ensure the old servers have properly shut down and all units have
been migrated to the new system and servers.
5. System Administrator for GPS Fleet Management System and Mobile
Application. (West and East Malaysia)
• Involve in daily operation management.
• Manage, modify, support and execute all related request.
• Monitor and ensure optimal operations and the effectiveness of the
web-based tracking system and mobile application 24 x 7.
• Monitor and track the issues of both system and mobile application.
Check and verify them before troubleshoot or will cooperate with
team and engineer to provide a better solutions.
• Collecting requests, suggestions and complaints from the
customers. Check and verify them before execute or troubleshoot or
will cooperate with team and engineer for advance solutions.
• Supervise, assist, and provide training for the customers regarding
operations and all functions of both web-based system and mobile
application.
• Documented all information, updates and changes.
6. System Administrator for Live Monitoring CCTV System
• Monitor and ensure optimal operations and the readiness of the
system 24 x 7.
• Supervise, assist, and provide training for the customers regarding
operations and all functions of this web-based system.
7. Technical Support for Hardware & Cellular Network
• Manage, support and perform Installation and Troubleshooting of
Hardware including GPS Tracker, Sensors, CCTV and Radios.
• Basic and advance wiring skills for technical jobs especially with
vehicles electrical wiring.
• Track the issues from the system and also receive the issues from
the customers’ complaints.
• Check and verify either issues are from the hardware itself or
cellular network (sim card used for data for live monitoring and
tracking).
• Perform the Installation and Troubleshooting from all over West
and East Malaysia.
• Train and assist customers regarding the Installation and
Troubleshooting.
8. Customer Service
• Ensure the customers are satisfied with the products and services
that we provide.
• Ready for 12 hours/day to provide them support and assistance.
• Deals directly with customers regarding any requests/issues from
both software and hardware and arrange the
installation/troubleshooting.
9. Sales
• Product sales and marketing.
• Create quotations.
• Presentations for new customer.
10. Finance
• Send invoices through email and WhatsApp.
• Send reminder regarding the debts/outstanding.
• Collecting cheques.
Intern (March – August 2015)
1. Responsible for IT related operation.
• Manage, maintain and troubleshoot most of the issues regarding
software, hardware and network at all departments.
• Assist, support and provide training for staffs on using software,
hardware and internal system.
• Manage, arrange and documented all equipment and stocks inside IT
Department.
• Resolve virus issues coming from the network and disks transfers.
2. Special Projects:
• Completed less than 3 months, Upgrading Hardware and Software
and Networking Rearrangement for few departments.
• Perform new upgrade desktop hardware installation (CPU, printer,
fax machine and more)
• Installing new software (web browser, antivirus, internal system
and more)
• Rearranging Network at departments (create new LAN cables,
rearrange network cables and fixing IP issues)
• Backup data and transfer from old to new.
3. IT Equipment for events.
• Manage and support for installation of IT equipment needed for
events such as laptop, projector and etc.
• Provide and deliver IT equipment as requested by other
departments.
4. Biometric Fingerprints Attendance.
• Assist for the new staff to register their thumbprints for attendance
on their first day of work.
• Assist them on how to use the system and on how to print out their
records monthly.
5. Graphic designs.
• Involving in creating and designing posters for some events and
ceremonies

Lalamove Malaysia Sdn Bhd 6

Klang Valley, Selangor, Malaysia

P-Hailing Driver (FREELANCE)

January 2024 – Present (1 yrs+)
Lalamove Malaysia offers fast, simple, and affordable delivery solutions for both individuals and businesses.
. Collect parcels from the sender’s location (businesses or individuals) as requested through the Lalamove app.
. Deliver parcels to customers within the agreed time frame and ensure they are delivered in good condition.
. Plan and navigate the most efficient routes for deliveries to minimize travel time and fuel consumption.
. Maintain a professional friendly demeanour when interacting with customers, both at pickup & delivery points.
. Obtain customer signatures or take photos as proof of delivery, depending on the type of service provided.
Ambersoft – Percetakan Nasional Malaysia Berhad

Seri Kembangan, Selangor, Malaysia

Information Technology Support (PART-TIME)

January 2025 – June 2025 (6 mos)
Ambersoft is a contract company working with Percetakan Nasional Malaysia Berhad specializing in document
management services. I joined this role on a short-term contract basis, which concluded earlier than expected due
to the project reaching completion ahead of schedule.
Supervision of SPM Paper document scanning process.
. Provide guidance on system to users.
. Interact with users to ensure smooth operations during scanning/error handling.
. Monitoring document flow process & Exception handling.
. Coordinate with technical teams to resolve system-related issues promptly
Ensure data accuracy, completeness, and compliance with quality standards
. Assist in preparing daily progress reports and escalate issues when necessary
. Support end-users in navigating the document management system and troubleshooting minor issues.

Peoplelogy K-Youth – ACS Engineering / LuluPay

Petaling Jaya, Selangor, Malaysia

Information Technology UI Designer (APPRENTICE)

September 2024 – December 2024 (4 mos)
Peoplelogy K-Youth program fosters skills in UI design and web development
.
Develop the website’s structure, including main navigation, page hierarchy, and content organization.
Select or customize an appropriate WordPress theme that aligns with the client’s brand and requirements.
. Use Elementor to build custom page layouts, ensuring they are visually appealing and functional, while also
aligning with branding guidelines.
. Ensure the website is responsive across different devices (desktop, tablet, and mobile) using Elementor’s
built-in features.
Make adjustments to the website based on the client’s feedback, ensuring their vision is accurately realized.
Iburuj Network – Jabatan Digital Negara (JDN) ~

Cyberjaya, Selangor, Malaysia

Network Technical Assistant Engineer (PROTEGE)

July 2023 – July 2024 (1 yrs)
Jabatan Digital Negara focuses on digital infrastructure management within the public sector.
.
Responsible for managing and maintaining equipment for the Jabatan Digital Negara (JDN) in the Public
Sector Data Centre (PDSA), covering locations in Cyberjaya, Putrajaya, Enstek, and Kulim. My role included:

.

Providing technical assistance and support for computer network systems.
. Troubleshooting network issues and maintaining network hardware software.
.
Configuring and installing network equipment.
. Ensuring network security and monitoring network performance.
. Identifying and resolving connectivity problems.
. Implementing network upgrades or enhancements as required.
Permodalan Nasional Berhad (PNB)

Jalan Tun Razak, Kuala Lumpur, Malaysia

Information Technology Support (INTERNSHIP)

May 2022 – September 2022 (5 mos)
Permodalan Nasional Berhad (PNB) is one of Malaysia’s leading investment institutions, established in 1978.
. Throughout my industrial training as a technical support, I had the chance to work on a range of projects.
As an intern at PNB, I tried to learn from them and collaborate with them while observing how they worked.
Just a few of these include creating documentation, studying new technologies, putting them into practice,
taking part in training sessions, and visiting clients’ or staff to determine their needs.
. Summary of the Task Assigned:
. Mobile Application Management (MAM)
. Mobile Device Management (MDM)
. Paymate
. IT Service Desk / Request / Help Desk
. Procedure Manual Guidelines
Cyber Security or IT Tips & E-Bulletin.

Permodalan Nasional Berhad (PNB)

Jalan Tun Razak, Kuala Lumpur, Malaysia

Information Technology Analyst (INTERNSHIP)

December 2018 – April 2019 (5 mos)
Permodalan Nasional Berhad (PNB) committed to promoting sustainable value creation, financial literacy, and
inclusive economic participation for all Malaysians.
. Industrial training programs provide a great experience for students who never had work experience. My
industrial training at Permodalan Nasional Berhad exposed me to the real life of work experience. Through
these programs, I can imply the knowledge and skills that I acquired on campus to real work-life.
.
Major Accomplishments:
. Learn / Explore Penetration Testing
. Learn / Explore Open Web Application Security Project
. Learn / Explore Security Information & Event Monitoring (SIEM)
. Learn / Explore Privileged Access Management (PAM)
Assist in Information Technology Security Department (ITSD) Service Request.
Grab Malaysia Sdn Bhd

Peninsular Malaysia

E-Hailing Driver (PART-TIME)

August 2018 -September 2024 (6 yrs+)
Grab Malaysia is leading Southeast Asian technology company that began as a ride-hailing service and has since
evolved into a comprehensive SuperApp.
. Driver responsibilities include arranging regular cleaning and maintenance services for the vehicle, planning
each route based on road and traffic conditions and managing payments.
. Map out driving routes ahead of time to determine the most expedient trip, pick up clients from the place at the
time they’ve requested, collect payments & issue receipts, assist clients with loading unloading their luggage.
. Listen to traffic and weather reports to stay up-to-date on road conditions, Adjust the route to avoid heavy
traffic or road constructions, as needed, Answer clients’ questions about the area and local places of interest,
. Ensure the car seats are clean and comfortable for all riders
. Schedule regular car service appointments and report any issues, Book car wash and detailing services to
maintain interior and exterior cleanliness of the car.
RHB Islamic Bank

Cheras, Kuala Lumpur, Malaysia

Administrator / Data Coordinator (FREELANCE)

October 2022 – October 2023 (1 yrs)
RHB Islamic Bank is committed to providing innovative and ethical banking solutions that align with Islamic
principles, catering to the diverse needs of individuals, SMEs, and corporate clients.
. Assist & manage students register and open RHB bank accounts and link the student & bank card together.
Maintain and update company databases, ensuring all data is accurate, consistent, and accessible.
. Maintain and update internal documentation, including standard operating procedure, guidelines, and policies.
. Prepare regular reports and summaries based on data collected, ensuring information is clear and relevant.
. Ensure timely accurate completion of administrative duties, such as processing invoices, contracts, or forms.
. Support the student service team by ensuring they have access to up-to-date and accurate information.
.
Safeguard confidential information and maintain high standards of data privacy and security.
. Provide ongoing support to employees on the use of software tools or internal data systems.

Lazada Malaysia Sdn Bhd 6

Subang Jaya, Selangor, Malaysia

Information Technology Support (PART-TIME)

January 2018 – February 2018 (1 mos)
Lazada Malaysia is known for its user-friendly interface, secure payment options, and efficient delivery services,
aiming to provide a seamless online shopping experience for its customers.
.
Ensure parcels are organized according to delivery routes or categories.
Help with inventory control by ensuring that parcels are stored correctly in the warehouse.
Inspect parcels for damage and report any discrepancies to supervisors or managers.
. Assist in unloading parcels from delivery trucks and loading parcels into sorting machines or containers for
delivery.
.
Ensure that parcels are appropriately packed to prevent damage during transit.
. Work closely with other warehouse staff, including supervisors and other sorters, to ensure smooth
operations.
.
Keep the sorting area clean and organized to ensure a safe working environment.
.
Use handheld scanners or mobile devices to scan parcels for tracking and inventory purposes.
. Participate in stocktaking activities and assist with warehouse maintenance.
. Ensure that all sorting tasks are completed within the required time frame to meet operational goals and

Career Break

· ASP.NET MVC

Caregiver

Feb 2024 – Jul 2025

· Adobe

. Stepped away from the workforce to care for my mother during a

· Blender 3D

critical health period
. This experience strengthened my ability to manage time, stay calm

LANGUAGES

under pressure, and navigate challenges with empathy and focus
. Now ready to return to work with renewed drive and full commitment
Khazanah Youth Development Programme
(K-Youth)
Data Analyst

Sep 2023 – Feb 2024
(Virtual)
. Designed and conducted experiments to collect and analyze primary
data, generating actionable findings that directly informed product
development.
. Analyzed customer demographics and purchasing behavior to
develop targeted marketing campaigns, resulting in improved
customer engagement and sales performance.
. Analyzed and visualized large datasets to uncover key trends,
contributing to a measurable increase in company revenue.
. Utilized Excel, SQL, and Tableau to collect, clean, and analyze large
datasets, enabling data-driven decision-making.
. Presented insights to key stakeholders through interactive
dashboards and visualizations, supporting strategic planning.
. Translated complex data into compelling narratives to drive business
understanding and alignment.
. Wrangled, explored, and modeled data using Python and its
packages, effectively communicating results across teams.
. Applied advanced analytics techniques and explored machine
learning capabilities to extract value from complex datasets.

Max System Solution
Analyst Programmer

Aug 2022 – Aug 2023
Perai, Penang
· Proficient software developer specializing in website development,
dashboard development and software development using ASP.NET
MVC framework
. Skilled in backend development using C#
. Experienced in frontend development with Angular, React.js, and
JavaScript
. Proficient in managing databases, particularly MSSQL.
. Specializes in Internet of Things (loT) projects
. Successfully integrates software systems with physical devices,
sensors, and network connectivity
. Designs and implements solutions for data collection, analysis, and
control in loT environments

RAJA KHAIDIR BIN RAJA SULAIMAN
education
Sijil Pelajaran Malaysia (year 1999)
@ Sekolah Menengah Kebangsaan Bandar Baru UDA. Johor Bahru.
Higher National Diploma in Electronic Engineering (year 2004) @
Institut Latihan Perindustrian (ILP) Pasir Gudang. Johor.
Sijil Kemahiran Malaysia (SKM) in Electronic Industry L1&L2 (year 2004)
@ Insitut Latihan Perindustrian (ILP) Pasir Gudang. Johor.
PROFILE
WITH OVER 15 YEARS OF IT EXPERIENCE IN THE EDUCATION SECTOR,
BOTH PRIVATE AND PUBLIC UNIVERSITIES, I HAVE ACHIEVED MY HIGHEST
CAREER AS A SENIOR IT OFFICER, IT EXECUTIVE AND CUSTOMER
ENGINEER IN IT. MY CAREER HAS BEEN MARKED BY A STRONG EMPHASIS
ON EFFECTIVE COMMUNICATION AND HIGH PROFICIENCY IN GENERAL IT.
IN MY ROLES, I HAVE CONSISTENTLY DEMONSTRATED A DEEP
UNDERSTANDING OF IT INFRA, SYSTEM MANAGEMENT AND USER
SUPPORT TO ENSURING SEAMLESS OPERATIONS AND ENHANCING THE
TECHNOLOGY CAPABILITIES OF THE INSTITUTIONS I HAVE SERVED. NOT
TO ONLY THAT, MY BACKGROUND ALSO INCLUDES EXPERIENCE IN
BUILDING FACILITIES TO MY SKILL SET. MY COMMITMENT TO PROVIDE
INNOVATIVE AND EFFICIENT SERVICES.
PERSONAL INFORMATION
Nationality: Malaysian
Address: 56 Jalan Idaman 4/6. Nusa Iaman. 79100. Iskandar Puteri.
Johor.
Phone number: 019-7533375 / 013-5858171
Email address: en.raja@gmail.com
EDUCATION
Certificate of completion – Microcomputer Technician (year 2001)
@ Cosmopoint College Johor Bahru
Certificate of completion – Adobe Dreamweaver CS5 L1, L2&L3 (year
2012) @ New Horizon Malaysia, Johor Bahru
Certificate of achievement – OS X Support essentials 10.8 @
Tomafuwi Production Sdn Bhd, Kuala Lumpur.
Certificate of attendance – Personal Data Protection Act 2010 PDPA @
Big Berry Consulting locate at University of Southampton Malaysia
Online course learning with in-Learning by LinkedIn
1. Efficient Time Management
2. Microsoft 365 Essential Training for Administrator
3. Windows 10 for IT support – Troubleshooting Basics
4. Microsoft Teams Essential training
5. Outlook Essential Training (Microsoft 365)
Senior IT Officer
University of Southampton Malaysia. Iskandar Puteri, Johor
(2022 till present)
• Provide a comprehensive IT support to the entire university staff, lecturers
and student including visitors (1st and 2nd level support to all users).
• Managing and troubleshooting computer software and hardware for the
entire computers accross the universities.
• Assist with Audio Visual (AV) systems and ensuring the system functions
properly in the entire meeting room and classroom.
• Setup and manage the IP phone. Creating and editing the phone local
extenstion number, hunt groups and modifying phone service using
MXOne.
• Manage hardware and software when needed such as upgrading the
hardware and reinstall Windows and software application using provided
SCCM and software management system.
• Handle bulk email list and basic network infra maintenance.
• Put content on digital signage.
• Maintain stock of printer cartridges, toner, paper and other IT inventories.
• Asset management and tagging on all IT equipment.
WORK CERTIFICATE
WORK EXPERIENCE
• Conduct quarterly IT and AV maintenance.
• Coordinate with IT vendors during maintenance periods.
• Ensure the classroom teaching desks (lectern) are clean, and IT equipment
is functional.
• Work with the IT line manager to address IT issues.
• Collaborate with the facilities department for building maintenance.
• Address IT needs for external programs organised by the university.
• Manage campus security systems including CCTV and building door
access control. Configure and maintain IP-based CCTV systems. Manage
the video storage. Troubleshoot and resolve camera malfunctions and
network connectivity issues.
• Support the MFP printer and print management system from Canon.
• Create staff and student ID cards and program the access card for the door
access.
• Any other IT duties as assigned.
Senior IT Executive
Raffles American School, Malaysia. Iskandar Puteri, Johor.
(2012 to 2022)
• Provided comprehensive IT support to school teachers, staff and students
including troubleshooting software or hardware issues with Apple MacBooks,
iPad, Windows based PC and laptop, AV’s, managed printers, telephone,
digital signage and many more.
• Maintained all device operating system and application are up to date.
• Google Workspace Adminstrator. Here I managing user accounts, email,
mail groups, classroom and other related features for education.
• Keep eyed and managed the entire school network and infrastructure. This
cover WiFi connectivity, internet backbone connection, share drive and
software licensing.
• Involved in IT procurement and hardware maintenance. Procured computer
new hardware, parts replacement and upgrade and software license and
purchase.
• Supported and maintained entire school printers and print management
system from Canon.
• Liaised with external IT vendors for any yearly preventive maintenance.
• Give support on school IP PBX system in very basic used.
• Monitor and check the condition of all UPS power backup system in the
entire raiser room that have network devices and server room.
• Produce ID card and support various ad hoc IT related tasks.
• Maintaining and organised IT stock inventory or parts and equipment
• Additional duties as assigned.
IT Executive
Newcastle University Medicine Malaysia (NUMed). Iskandar Puteri, Johor
(2011 to 2012)
• Provide first line level 1 and level 2 IT support to all staff, student and
visitors.
• Prepare and setup new computers workstation and laptop for office,
classroom, library and lab.
• Support audio visual system in all teaching spaces, office and meeting
room. This involving the tune of projector, audio systems and visualizer.
• Install, restore and troubleshoot Windows operating system by manually or
by using provided SCCM.
• Update the software content by using the server GPO.
• Support and look after the multifunction printer and print management
system provided by HP.
• Prepare and install new IP phone for staff and classroom. Basic use such
as create new extension number, hunt group and modified the class of
service.
• Co-elaborate with the UK IT team on weekly catch up meeting to update
and shares any tought about IT in the local campus.
• Create a student smart card and ID card for staff.
• Record IT assets and do tagging when required.
• Look after the server room and the UPS to ensure all the servers are in top
working conditions.
• Assist student issues with their computer or laptop.
• Undertake any other duties as assigned.
CUSTOMER ENGINEER (IT)
Solution@AKN Sdn.Bhd, Kuala Lumpur.
Work location at: University Teknologi Malaysia (UTM) Skudai, Johor
<2008 – 2011>
• Three years contract between the company and the University (UTM) to
supply 1300 units of Toshiba laptop and 200 units of Macbook Pro. The
contract include provide in house IT technition in the university to provide
full IT support related to the supplied computers.
• My role is appointed as the company technition staff and based at the UTM
Skudai.
• Provide a monthly technical maintenance checking the Windows OS
update, drivers, and BIOS updates.
• Work very closely with the university staff and lecture, received feedback
about the laptop to improve my service.
• Laisse with Toshiba and Apple vendor to send any faulty hardware for
warranty claim.
• Give training to the university IT staff on how to take care the laptop and
upgrade the hardware.
BUILDING TECHNICIAN (FACILITIES DEPARTMENT) – non-IT
Kementerian Tenaga Air dan Komunikasi (KTAK), Putrajaya
<2007 – 2008>
• Appointed as Pembantu Khidmat Singkat (PKS) for 6
months contract.
• To monitor all the (KTAK) building facilities in its cleanness,
aircon system, electrical, lighting and switches water supply,
storeroom, toilets, door, and drainage system.
• Ensure all the mentioned facilities are in good working shape and
act on any complaint ticket regarding the facility’s issues.
• Work closely with the building contractor and suppliers to address
any issues with the building facilities.
• Experienced in using Building Automation systems (BAS) and
CCTV. Since the building uses a chilled water system for the air
conditioning, my job is to control the aircon temperature from the
central BAS system.
IT TRAINER
Prestariang Technology Sdn Bhd, Cyberjaya.
Work location: Computer Lab, Sekolah Kebangsaan Pengkalan Rinting,
Johor Bahru <2004 – 2007>
• 3 years contract between the company and Ministry of Education
Malaysia (MOE) to train 100,000 in-service teachers nationwide based
on the prepared module (How, When and When not to integrate ICT
tools into their teaching and learning.
• My role is to assist the Master Trainer during the training session in
the selected computer school lab.
• Ensure all the school lab computers and networks are in working
condition.
• Work closely with the school internet service provider (ISP) to ensure
there is no issue with the internet connections.
• Work closely with the in-house school principal to ensure the
computer lab cleanness and air condition are in working order.
• Assist in teaching Microsoft Excel in the training by referring to the
given module.
• Proven expereince as a computer tech or similar tech support role.
• Proficient in using and troubleshooting Windows and Mac operating
systems. Strong knowledge of computer hardware, software and
basic network concepts.
• Strong teamwork skills and ability to build positive relationships with the
team and end users.
• Effective in planning and executing work task efficiently.
• Ability to work independently
• Good communication and customer service skills.
• Bahasa Malaysia / Melayu
• English
Mr. Ian Black
Senior Manager at
University of Southampton Malaysia Iskandar
Puteri, Johor.
Mobile Number: +6017-7872047 Email:
i.black@soton.ac.uk
SKILLS
SPOKEN LANGUAGE AND WRITTEN
CONTACT REFERRAL

Work Experience
Global Development Technology Sdn. Bhd. July 2024 — Present
Service Engineer
Troubleshoot server system and server hardware.
Conduct hardware and software maintenance and support.
Ensure data center availability and reliability

Airstar (M) Sdn. Bhd. October 2022 — July 2024
Regional Support Engineer
Troubleshoot system and network problem, diagnosing and solving hardware or software faults.
Monitor and maintain computer systems and networks.
Conduct hardware and software maintenance and support.
Support the roll-out of new deployment.

Nexagate Sdn Bhd. March 2022 — August 2022
Internship Project Management Officer
Assist Project Manager project reporting
Assist Team Leader writing Minute of Meeting
Meeting with client

Suburban Properties Sdn. Bhd. August 2018 — August 2019
Lab Attendent
Testing Free Fatty Acid (FFA) in palm oil production.
Analyzed dirt on kernel dispatch
Analyzed dirt and losses in kernel plant
Assist lab assistant production oil dispatch

Icomputing November 2016 — May 2017
Internship
Setup and configure networking
Troubleshooting computersystem
Maintained network server and computer system

PROFESSIONAL EXPERIENCE
IT Technical Analyst – Unified Communication & Collaboration
DELL Technology (Aug 2021 – Aug 2023)
Provided expert support for UC software including Teams, Zoom, and Skype.
Performed root cause analysis and resolved escalated technical issues.
Collaborated with external providers (TATA, MSFT) to address unresolved cases.
Mentored team members and conducted training sessions for UCC applications.
Managed incident tracking and service requests using ServiceNow.
Handled high-priority technical escalations with senior management.

Desktop Engineer & IT Asset Manager
PCCW Solutions (Singapore) (Mar 2019 – Jul 2021)
Led reimaging and machine deployment for Monetary Authority of Singapore (MAS).
Managed IT asset inventory and ensured system readiness for new hires.
Provided technical onsite support for MAS users on system and hardware issues.
Scheduled IT asset collection and deployment, maintaining inventory accuracy.
Coordinated system reimaging requests via ServiceNow.
Performed system performance monitoring, patch installations, and upgrades.
Service Desk Engineer
NCS Singapore (May 2018 – Mar 2019)
Diagnosed and resolved end-user IT issues via phone and online support.
Acted as the first point of contact for all IT and technical queries.
Allocated tasks to junior staff and provided induction training for new hires.
Implemented improved troubleshooting and analysis techniques.
IT Service Desk Analyst
IBM Malaysia (Cyberjaya) (Mar 2017 – May 2018)
Provided first-call resolution (FCR) support via phone, email, and web tickets.
Performed first-level troubleshooting and escalated complex issues as needed.
Managed customer expectations and ensured service level compliance.
Maintained case ownership and followed up until issue resolution.
IT Intern – Engineering
ON Semiconductor Seremban (Mar – Jun 2016)
Installed software and hardware components for new PC setups.
Checked server connections for machine PCs.
Developed a user manual for the CAMSTAR project implementation.

Jun 2022 – Sep 2022
( 4 bulan) Pembantu Kilang
Nama Syarikat OM Materials & Logistics
Jawatan Bukan Eksekutif
Kemahiran yang
berkaitan
Industrial tools | Wear appropriate protective gear
Sektor Pembuatan produk galian bukan logam lain
Deskripsi Jawatan • Pecahkan batu dari size besar ke saiz 10mm. • Membuat kerja
mengikut arahan syarikat. • Memastikan Kawasan kerja sentiasa
bersih. • Bekerja mengikut prosedur dan memastikan cara kerja yang
selamat. • Memastikan produk mengikut saiz yang ditetapkan.
Jan 2012 – Jan 2020
(8 tahun 1 bulan) Pekerja Pembinaan Bangunan
MYFutureJobs
Nama Syarikat Abu bin Mahmud
Jawatan Bukan Eksekutif
Kemahiran yang
berkaitan
Mix concrete | Pour concrete | Work in a construction team
Sektor Pembinaan bangunan
Deskripsi Jawatan Membuat kerja pertukangan seperti, menyusun batu-bata,
mencampurkan simen, dan kerja-kerja pembinaan struktur rumah.

Desktop Engineer
NCS Group
• Working in School Environment.
• Support School User (School Leaders, Teachers, and Students)
• Support new users during the onboarding process
• Troubleshoot for User’s Devices Problem
• Provisioning User Desktop and Laptops
• Software Installation
• Liaise with vendors for quotation
• ServiceNow, BMC Remedy
• Proposed and implemented improvements in IT operations, including hardware upgrades and
cybersecurity practices, resulting in improved system uptime and data protection.
• Any other ad-hoc duties as assigned, etc. (Professional Video Conferencing, Computer Labs
Maintenance, Classroom Projectors and Visualizer Maintenance, Printer and Inventory
Management)

Salesperson
Kao Sheng Distribution Sdn.Bhd Johor, Malaysia
• Selling computer accessories (eg:power supply, LAN cable, computer hardware, printer & etc)
Technical Role
• Assist customer on their own devices and troubleshoot the problem, nevertheless giving
suggestions to them whether they need to repair or replace with a new one.
• Provide solution on how to take care on the products after repair.

EXPERIENCE
Company Years as a Salary
Outspan Malaysia Sdn Bhd June 2024 unƟ l now IT Officer RM3900.00
 Responsible to abide Corporate IT Policies and security.
 Properly administer on company’s IT resources, IT Spare Parts and IT asset.
 Maintain computer hardware, soŌ ware, systems, networks, communicaƟ on, CCTV, Door
Access, printers and etc
 Plan and schedule accurate prevenƟ ve maintenance of all IT FaciliƟ es.
 Perform IT equipment compaƟ bility check, tesƟ ng and deployment of equipment.
 Perform relevant validaƟ on of systems and always enforce compliance.
 Work with Central IT to do pilot test for new Olam system, patches update, non-compliance
applicaƟ on and etc.
 Setup and provide IT maƩ ers for user onboarding on hardware (Computer Desktops or
Laptops) and soŌ ware (email address, SAP ID, VPN and etc).
 InstallaƟ on of Olam applicaƟ on for Computer Desktops and Laptops.
 Providing technical support across the company (this may be in person or over the phone)
 Ensure user’s problems to be solved within a reasonable period and meet with users’
requirements to provide suggesƟ ons to users on their IT needs.
 Repairing or replacing faulty equipment as necessary
 Raise IT request and IT Ɵcket for any user request and user issue via Olam Service Now
portal.
 Perform daily/weekly CCTV backup.
 Maintain proper IT documentaƟ ons hardcopy and soŌ copy.
Company Years as a Salary
Evoss Connect Sdn Bhd Jan 2022 unƟ l June 2024 IT Engineer RM3200.00
 Install equipment on racks at data centers, including servers, network switches, routers, PDU,
UPS and firewalls.
 Replace parts on exisƟ ng equipment like server mainboards, CPU, RAM, HDD/SSDs, network
line cards/modules, transceivers, and cables management.
 Prepare servers for use eg. OS installaƟ on (Hyper-V and VMWare), basic network installaƟ on
and firewall configuraƟ on, applicaƟ on installaƟ on and backup applicaƟ on.
 Perform operaƟ onal and maintenance tasks eg. cable tests, power cycling equipment and
seƫ ng up of console interfaces for remote access.
 Perform troubleshooƟ ng tasks like ping/traceroute, hardware tests, and generaƟ on of
hardware logs for escalaƟ on to equipment vendors.
 Perform inventory management and ensure that all assets are properly tracked.
 Assist client to log a case for warranty product, replacement part and return item.
 Enforce and comply with DC processes, access control, rules, and regulaƟ ons.
 Installed, repaired, maintained, and upgraded desktop and notebook computers; performed
maintenance on printers.
Company Years as a Salary
CET Development Sdn Bhd Dec 2020 unƟ l Jan 2022 Cust. Service Engineer RM3000.00
Client Company
Hospital Sultan Ismail

 To receive and log all issues reported from end users with regards to Hospital InformaƟ on
System in the helpdesk system.
 To provide the first line support for the Hospital InformaƟ on System I.e. Clinical and Non –
Clinical applicaƟ on and basic operaƟ ng procedure
 To support MS – Office applicaƟ ons, which include Word, Excel, Power Point and Outlook
 To escalate unresolved issues at the helpdesk level to the second level support team
 To keep track of the status of all cases reported.
 To perform Plan PrevenƟ ve Maintenance.
Company Years as a Salary
Midas Merge Sdn Bhd Jan 2020 unƟ l Dec 2020 IT Hardware Support RM3400.00
 Provide first line support to end user soŌ ware, hardware and networking that includes
installaƟ on, configuraƟ on and troubleshooƟ ng in HQ and all Midas Merge Outlet.
 Plan and carry out maintenance tasks to ensure IT OperaƟ ons, infrastructures are running
smoothly and ensure daily rouƟ ne task completeness.
 Monitor and report on unusual IT OperaƟ ons and infrastructure acƟ viƟ es and provide
relevant informaƟ on.
 Maintain current and accurate inventory of technology hardware, soŌ ware and resources.
 To liaise with vendors regarding the purchase, repair of IT equipment and monitor the
delivery of equipment.
 Maintenance of self-pay machines includes hardware parts and systems.
 The maintenance system pos counter, footer, and credit card connecƟ on.
 Maintenance server includes backup and system counter.
Company Years as a Salary
Nityo ICOE Sdn Bhd Jan 2019 unƟ l Dec 2019 IT Service Desk Eng. RM3300.00
Client Company
NEC Asia Pacific PTE LTD
 AcƟ vely troubleshoot to idenƟ fy, assess, record, resolve and / or escalate incidents and
service requests ensuring they are handled within an agreed Ɵme limit, within agreed
processes and in a professional and costumer sensiƟ ve manner.
 Offering advice to end users and customers on all in scope of IT services, how to
troubleshoot and ensuring standards are met. This will include working as part of a team,
sharing knowledge and working together to increase performance standards.
 Logged all calls reported into the incident ƟckeƟ ng system.
 To work closely with the Account Technical and Administrator Teams on user issues and
problem resoluƟ on
 Help to implement and improve processes and procedures within the team by allowing
strong service focused deliverable.
 Maintains and accurately updates costumer’s inquiry, problem and resoluƟ on into the
incident ƟckeƟ ng system.
 Generates management reports.
Company Years as a Salary
ES&S MSC Sdn Bhd April 2016 to Dec 2018 Sys. Support Eng. RM2500.00
Client Company
Hospital Sultan Ismail

 Monitoring INFRA Server – CPU/Memory/Disk Space UƟ lizaƟ on Checklist/Server Health
Check/TroubleshooƟ ng/AnƟ virus
 Monitoring BE Server – CPU/Memory/Disk Space UƟ lizaƟ on Checklist/Server Health
Check/TroubleshooƟ ng
 Backup acƟ vity for CERNER Environment – Archive/Environment/Hot Backup Checklist and
Solving Issue
 Backup acƟ vity for Windows Environment and Fileserver data (Dept/Public/Home Dirs)
 Email Server – Queue mail/ Spam/ConnecƟ on of OWA
 File Server – Clear Non-Related Document follow by Hospital Policy (Dept/Public/Home Dirs)
 AnƟ virus Server – Monitoring/Maintain/Clean and Secure HSI Environment from Virus
AƩ ack/Patches Update/ User WorkstaƟ on
 Printer Server (OpenVMS) – New Printer ConfiguraƟ on/Managing Current Printer LisƟ ng
 Printer Server (Windows) – New Printer ConfiguraƟ on/Managing Current Printer LisƟ ng
 AcƟ ve Directory/Domain Controller – User Profile (Create/Disable User)/Mapping Drive/CCIS
ID/Group Policy (GPO)
 Monitoring Web Server Interface – ConnecƟ vity/FuncƟ onality
 Monthly MOSU Report for INFRA Server
 AƩ ending issues based on syslog system.
 Standby/On call
 PPM (Plan PrevenƟ ves Maintenance)
Company Years as a Salary
WD Media (M) June 2014 to April 2016 IT Helpdesk RM1850.00
 Provided HP DL380 Gen8 includes window server 2008 r2 and teaming LAN.
 Manage Mitel Apps and troubleshoot PABX system telephone from system to extension.
 Provided new extension using MITEL applicaƟ on, conference call and IP Phone Polycom
 Provided Remote Desktop, UAG and VPN for users.
 Troubleshoot WD internal applicaƟ ons include AS400 IBM, barcode scanner etc.
 Manage system backup CA ARC Backup applicaƟ on for data user.
 Manage documentaƟ on IT stuff include inventory PC, server, network rack, store etc.
 Purchase IT equipment using Procurement System and record the item in documentaƟ on.
 Support user soŌ ware and hardware using SOP procedure (system OS, MS office and local
soŌ ware apps)
Company Years as a Salary
Schaefer Systems Int. May 2012 to April 2014 IT Assistant RM1250.00
 Provided installaƟ on support and services to set up installaƟ on, moves, ads, and changes for
PC hardware and soŌ ware.
 IT support provided at local and remote audio and video conferences when needed.
 Provide networking CCTV, router and modem when needed.
 Provide email id and some applicaƟ on for new staff.
 Maintain and troubleshoot the mail to make sure the email has been sent or not.
 Help end users with hardware, soŌ ware, cables, networking, and operaƟ onal support
requirements in keeping with industry standard pracƟ ces.
 Coordinated the repair acƟ viƟ es with the vendor.
 Offered IT services for MS Internet Explorer applicaƟ ons, company soŌ ware and local District
applicaƟ on.
Company Years as a Salary
Etal – IT May 2011 – May 2012 Technician RM800.00
 Operate computer and laptop repair.
 Installed, repaired, maintained, and upgraded desktop and notebook computers; performed
maintenance on printers.
 ParƟ cipated in on-site sales and training sessions.
 Ensure tasks are implemented according to standards set by the customer.
 Advise and recommend hardware and soŌ ware security to customers.
 Issue an invoice for the cost of repair and booking computer hardware models.
 Carry out analysis of each model unit unƟ l
 AccepƟ ng orders and instructed to aƩ end to the business of repairer

WORK EXPERIENCE.

Current Employement : Operation Support
Task : Overall Operation and Quality Lead
Joined : Feb 2023 – Aug 2023
Place :Intretech
Jalan Technology 4, Taman Technology , Senai . Johor

1.Responsible for overall Production Quality, both Productivity ans Quality .
2.Lead the Team of engineers and managers to produce outstanding quality and productivity.
3.Establish smooth work culture and create positive environment between Tem.
4.Support Management in meeting customer KPI and Management KPI
5.Responsible in managing daily Quality activity and customer satisfaction.
6.Responsible for overall NCM and IQC activity.
7.Promoting quality achievement and performance improvement throughout the organization
8.Setting QA compliance objectives and ensuring that targets are achieved.
9.maintaining awareness of the business context and company profitability, including budgetary control issues
10.Kaizen and other lean improvement activities to be cultivated within the team.
11.Other additional task as required by management and company (no boundary)

1. Position: Head of Operation and Quality
Tasks : In charge of all Quality and Operation Management scope within the Factory
Joined : Feb 2006~ July 2021
Place : Meiban Technologies Malaysia
Kawasan Perindustrian Desa Cermerlang
81800 Ulu Tiram, Johor.

Career grothw at Meiban :-
Supplier Quality Manager – 2006 ~ 2008
Component Quality Manager – 2009 ~ 2010
Senior Quality Manager – 2011~ 2014
Operation and Quality Director – 2015 ~ 2021

Reason for Leaving : Self Employement

Customer Base
Active customer: Dyson / Xyratex(Seagate) / HP / ResMed / Skywalker / ingenico

Job Description:

1.Responsible for overall Supplier management internally and externally in meeting customer needs and requirement.
2.Work with management in overcoming daily challenges and ensuring a smooth operation.
3.Manage resources required for Quality operation and cost involved in running such operation effectively.
4.Responsible in the overall development of supplier capability in term of quality deliverables.
5.Support Management in meeting customer KPI and Management KPI
6.Responsible in managing daily Quality activity and customer satisfaction.
7.Responsible for overall NCM and IQC activity.
8.Promoting quality achievement and performance improvement throughout the organization
9.Setting QA compliance objectives and ensuring that targets are achieved
10.maintaining awareness of the business context and company profitability, including budgetary control issues
11.Assessing the product specifications of the company and its suppliers, and comparing with customer requirements
12.Working with purchasing staff to establish quality requirements from external suppliers
13.Ensuring compliance with national and international standards and legislation
14.Considering the application of environmental and health and safety standards
15.Agreeing standards and establishing clearly defined quality methods for staff to apply
16.Defining quality procedures in conjunction with operating staff
17.Setting up and maintaining controls and documentation procedures
18.Identifying relevant quality-related training needs and delivering training
19.Collating and analyzing performance data and charts against defined parameters
20.Ensuring tests and procedures are properly understood, carried out and evaluated and that product modifications are investigated if necessary
21.Supervising technical staff in carrying out tests and checks
22.Writing technical and management systems reports
23.Bringing together staff of different disciplines and driving the group to plan, formulate and agree comprehensive quality procedures
24.Persuading reluctant staff to change their way of working to incorporate quality methods
25.Liaising with customers’ auditors and ensuring the execution of corrective action and compliance with customers’ specifications
26.Establishing standards of service for customers or clients
27.Preparing clear explanatory documents such as customers charters
28.Monitoring performance by gathering relevant data and producing statistical reports.
29.Focus on key indicator achievement and companies’ profitability.
30.Prepare and review with Top Management / Customer on Quality performance (Quarterly Business Review)
31.Support Engineering on technical problem solving
32.Work with set of engineering manager and engineer in helping the team to build better and robust process.
33.Manage overall operation activities including: – Manpower planning / operation cost including expenses both General and Factory.
34.Maintain and improve the PNL status of the organization
35.Overall ownership of the respective Business Unit and its profit

Authority:

•Act on behalf of the Management on Operation issues / Quality issues / Customer Compliances and Requirements.

•Implement Rules and policies and creating new ones as necessary.

•set objectives and timelines in achiving company targets and KPI’s

•Manage overall cost and Revenue

•Reform stategies to ensure efficiency of the organization.

•Reports to CEO on all Operation and Quality related and Company matters and other key issues effecting operation.

2. Position: Snr Engineer ( ESD / Reliability and ACF )
Tasks : Incharged of overall Reliability testing for Hewlett Packard / Regional ESD
Coordinator for Flextronics and QA Engineer for ACF Assembly line.
Joined : Oct 2001 until Jan 2006
Place : Flextronics Industries
Kawasan Perindustrian Tampoi
Jalan Tampoi
81200 Johor

Job Description:

•Responsible for overall Quality performance for ACF (Anisotropic Conductive Film) line.
•Responsible for overall Reliability testing activity internally and externally.
•Responsible in the overall ESD coordination and activity for Flextronics.
•Support Flextronics Asia and Global on ESD matters and provide training.
•Responsible in managing daily ACF Quality activity and customer satisfaction.
•Responsible for overall EMC test activities for customer.
•Handling Calibration for all QA equipment.
•Coordinating RoHS implementation for Flex Tampoi.

Duties and Responsibilities:

•Manage the overall Reliability testing activity for HP printer at PSB. This includes the booking, test confirmation, failure analysis [Analysis of failure return], coordination on payment for completed test, tooling meeting with customer and day-to-day issues at test facility.
•Drop Test
•Shock test
•Vibration test (unit /pack)
•Climatic testing
•Compression test
•Impact test
•Best test
•Strife test
•Dynamic testing
•Electromagnetic Compatibility test (EMC)

•Daily reporting to customer on failure found during testing and overall reports preparation after completion of each test for respective model.

•Monitor the Action taken and part forward for failure found during testing, which is related to manufacturing error. This will be with the tooling engineer and CSA engineer.

•Supporting other Global side [Brazil / Mexico / Hungry and China] on reliability testing issues and EMC. These include updating the Global Folder for information.

•Working with HP QD engineer on Reliability issues periodically for improvement.

•Monitoring subordinates on their daily test activity and report to customer.

•Prepare and publish ESD bulletin monthly for all staff level.

•Monitoring ESD activity at line this includes Line Audit / measurement of work surface / grounding measurement and surprise Audit for both night and day shift.

•Entertain Customer during ESD Audit.

•Acting as a Chairperson for all ESD issues in Flextronics and for other global sides.

•Writing procedure and update the exiting ESD procedure when needed.

•Manage the QA activities and lead the QA team to attain departmental, company and customer quality objectives.

•Coordinate and prepare QA departmental reports (customer reports, customer complaints, corrective actions, any improvement activities etc).

•Take the leadership to diagnose daily quality issues (from external or internal), and drive the team for effective corrective actions (and preventive actions, if any) through Quality Improvement Meeting (QIM), with subsequent verification of corrective action effectiveness.

•Centralized QA equipment for calibration and monitoring the due date and tracking the calibration record.

• Performing Electro-magnetic Compatibility test for customer based on current requirement. (EMI / EME / EFT / Surge..ect )

• Managing/coordinating RoHS activity with the appointed team. Reporting monthly progress to regional coordinator and Flextronics Management.

•Liaise with customer on quality issues.

•Appointed as Internal Quality Auditor.

•Perform any other duties defined by the Section Manager from time to time.

Authority:

•Act on behalf of the Section manager on Reliability issues / ACF / ESD and RoHS issues.

3. Position: ESD Asst Engineer.
Tasks : In charge of overall ESD coordination
Joined : Aug 2000 until Sept 2001.
Place : Solectron technologies

Job Description:
•Management of ESD activity for Solectron.
•Purchasing of parts and equipment for ESD.
•Customer focal contact for all ESD issues
•SME on ESD

4. Position: Snr Technician
Tasks : In charge of Incoming and Market claim.
Joined : Feb 1993 until Jun 2000
Place : Sharp manufacturing Malaysia.
Batu Pahat
Johor.

Job Description:
Managing Reliability testing in-house for Sharp.
Performing new product testing during Prototypes.
Handling incoming inspection for electrical parts and dealing with vendor on quality issues.
Handling market claim feedback by reporting the corrective action to head quarters in Japan.
Preparing fixture and jig for incoming inspection.

Warehouse Executive ~2021-March 2025
Panasonic AVC Networks sdn bhd.
81700 Pasir Gudang,
Johor, Malaysia.
Job Description:
Warehouse Executive is overseeing and coordinating the daily warehousing
activities. Will implement productivity, quality and customer service standards and
achieve the appropriate level of volume within time limits. Support Manager and
educate staffs for smooth operations. Keep Safety as No. 1.
 Maintains inventory by conducting monthly physical counts; Reconciling
variances; Inputting data and submit monthly report to account.
 Maintains quality service by enforcing quality and customer service standards,
analyzing and resolving quality and customer service problems.
 Supports staff results by communicating job expectations and planning,
monitoring, and appraising job results.
 Prepares all necessary reports for internally and externally purpose.
 Handle forwarder billing including verification of delivery documents and
invoices to ensure timely and accurate payment processing.
 Involved in maintaining ISO 9001, ISO 45001 and ISM (Information Security
Management) standards by ensuring compliance, assisting in audits, and
updating documentation accordingly.
Planner Executive~2011-2021
Job Description:
 Planned and executed production schedules.
 Monitored and coordinated with cross-functional departments (Production,
Purchasing, QA/QC, and Logistics) to ensure timely fulfillment of customer
requirements.
 Provided management with updates on work progress, material availability
and potential production issues.
 Ensure sufficient resources (manpower, equipment, materials, services, and
capacity) were available as needed.
 Coordinated with suppliers for timely procurement, especially for long leadtime materials.
 Monitored and coordinated on material shortage and ensuring material
availability to support production plan.
 Prepare weekly and monthly PSI (Production, Sales Inventory) reports for
production progress, work in process, material inventory and future planning.
KYOCERA Telekom Equipment sdn bhd.
Engineering Assistant ~2007-2011
Job Description:
 In charge and prepare document for new model and set up line for new
model.
 Study new software and modify software.
 Presentation and discussion for new model.
 Study new equipment and setting equipment.

SILTERRA / TEXAS INSTRUMENTS / MEINHARDT
Project 1 : Silterra Fab1E Wafer fab & CUB clean room Expansion, Kulim Hi Tech
Project 2 : Texas Instrument – Priority 1 & 2 Expansion Ampang KL
Position Held : Project Manager/ Lead CDS Manager
Date Joined : 2022 till Current
EMPLOYMENT SUMMARY
Roles & Responsibility
Texas
PMC- Lead the clients Project team on the Construction and of their new wing of wafer
fabrication clean room expansion (class 5) which includes Central utilities building in line with
contract and legal compliance.
To Monitor day to day site operation with focus on safety, schedule, cost and resolve any issues
that has impact to project operation.
To ensure all submissions are reviewed from Design stage to Method statement, legal
compliance, Authorities submission and compliance for all 22 system consist of Building works,
HVAC, PCW, PEX CDA, CSA, Fire Protection, FMCS, electrical & WWTP.
To Monitor closely all off-site fabrication and to ensure progress accordance to lead time,
Quality and compliance to clients and to any legal requirement of standard required for the
Expansion project.
To run thru in detail on progress verification and commercial and payment certification in line
with contract and commercial requirements of the project.
To lead the Construction Design Support team, review all Design and RFC submission for both
internal and external and to support client to resolve any design or construction related
issues at site.
Meinhardt is the Clients in house design support team with roles to support QA with
Documentation and control verification and data management.
Offshore, Subsea & Refinery
A. FMC wellhead – Offshore (Singapore)
B. Bechtel Corp – Gas Development – Subsea (India)
C. Petronas Refinery Revamp – PSR2 (Malaysia)
Power Plant
A 350MW CCGT Perai Power Plant – (Malaysia)
B. Jimah 1400MW Coal Fired Power Plant – (Malaysia)
C. 4000MW Coal Fired Power Plant – (India/Malaysia)
D. 1320MW Coal Fired Power Plant – (Indonesia)
E. 1000MW Coal Fired Power Plant – (Malaysia)
Infra & Building
A. Electrified Double Track Rail Project – (Malaysia)
B. MRT Integrated Rail Network – (Malaysia)
C. Ikea New warehouse – (Malaysia)
D. TRX High End Commercial
Development – ( Malaysia)
Tech Industry Development & Expansion.
A. Flour Daniel – Wafer Tech
Construction – Kulim Hi tech (Malaysia)
B. Silterra- Clean Room & CUB
Expension – Kulim Hi tech (Malaysia)
C. Texas Ins-Clean Room & New Wing
Expansion – KL (Malaysia)
EMPLOYMENT HISTORY
LENDLEASE PROJECTS (M) SDN. BHD.
Project : Tun Razak Exchange Lifestyle Quarters
Development Value : RM40 Billion
Position Held : Package Manager/Project Cost Engineer
Date Joined : 2017 – 2019 November
Roles & Responsibility
To support facilitate and execute the commercial process in line with company business and
project model and identify cost and time schedule for LLPM senior management/board’s
approval, to identify, interview Trade contractors and award in accordance to contractual
& commercial compliance to TRX/ Lendlease legal standards.
To lead manage, review , Monitor of financial status which includes, commercial and
technical certification Site visits, Progress review, cost analysis, variants, Final account and to
resolve any issues effecting site progress.
To Manage and Lead the project team incompliance to EHS, Quality and ensure all Policies
and standards are in compliance to Project PQP/ ITP till handing over and completion of the
High end retail design suite within time and cost.
To coordinate/Liaise with Local Authorities and all external parties on statutory requirement
which includes design coordination, construction coordination and on all technical matters
and securing timely approval.
To lead on safety inspections, toolbox, weekly coordination & Progress meetings, Quality,
Sustainability, Design, Third party/external inspection to commissioning to handing over
within target dateline.
PETRONAS / MCCONNELL DOWELL (M) SDN. BHD.
Project 1 : Pengerang Package 5 (Toyo)
Project 2 : Tanjung Aru Eco Development Sabah
Position Held : Operation Manager (HQ)
Date Joined : 2015 – 2017
Roles & Responsibility
To provide Operational support to all Project Management office on constant basis and
ensure all issues related to cost and time are resolve to achieve target dateline and to support
companies contractual obligations and core business value.
Ensure companies EHS, Quality, Green, Sustainability and management system are adhered
at all times in line with Clients and project management system with focus on Resources,
smooth progress and to develop new method to resolve issues that has direct risk exposure to
the company and project.
To support and facilitate on new business opportunity which includes, project feasible studies,
site visit, review on cost, planning and coordination with potential client and stakeholders and
all other parties both internal and external.
Lead Role in Authority coordination/liaison in compliance to Project and companies
business requirement and to obtain approval i.e.: 24/6 permits, KDN, DBKL, Land & Mineral
and coordination with 21department to obtain CCC and CF with business and
occupancies license.
2
EMPLOYMENT HISTORY
IKEA CHERAS – MCCONNELL DOWELL (M) SDN. BHD.
Project : Ikea Main Building Works
Development Value : RM140 Million
Position Held : Construction Manager
Date Joined : 2014 – 2015
Project : MRT Klang Valley integrated Rail Network (Package V3)
Development Value : RM817 Million
Position Held : Lead Interface Manager/Design
Date Joined : 2014 – 2015
Roles & Responsibility
To lead and manage the project team and execute the construction of Ikea/Ikano Cheras.
Responsible in Planning, coordination and supervision of day to day construction and the
infrastructure relocation and upgrades which includes M&E works, Sewer system, Town water,
Gas pipe, Telco cables till completion and opening of all external access of Jln Cochrane Cheras.
To review and approve submission from Method statement, Daily work Permits, EHS and
environmental monitoring, Quality, Cost, Variations, tracking site progress and control through
project controls and approval system.
To review design submission and to monitor on constant changes(RFC) are implemented at site
and the correct direction is given to all level site team members and to monitor/ Track the site
progress against Master schedule and the implementation to process and procedures and
improve/ develop new system to improve the related area immediately.
To lead and manage the project team hands on basis and maintain good working relation with
Client, stake holders, Trade package contractors and Authority with focus on resolving and
improvement to current system and achieve target datelines
To ensure all defect and punch listing/close out is completed and the successful completion and
opening of Ikea Cheras.
To provide continues support in line with Contractual compliance after completion of the Defect
and Liability Period after official handing over and Operation of the retail.
Certified Qlassic & GBI personal for Ikea Cheras Project.
MUDAJAYA CORPORATION BERHAD / MMC GAMUDA BERHAD
Roles & Responsibility
To lead the project Interfacing team with focus on constant changes on design, material,
logistic, site traffic management and offsite fabrication.
To coordinate with work package contractor, client, track contractor and resolve interfacing
issues including Design, specifications, fabrication, installation, inspection and close out all
works based on contractual requirement and track site progress against master schedule.
To monitor multiple work activity including track works from technical and commercial issues
including Variations , EOT, Risk Assessment, evaluation and supervision of the construction of
viaduct and 3 stations.
To review contractor’s performance, Quality documentation and to close non-compliance to
ensure all submission has obtained approval and certification on commercial submission.
To provide commercial and technical certification and payment certification.
3
EMPLOYMENT HISTORY
ALSTOM-MUDAJAYA-EVERSENDAI (CONSORTIUM)
Project : 1000MW Coal Fired Power plant – Tg.Bin (Johor)
Development Value : RM1.4 Billion
Position Held : Section Head/Construction Manager
Date Joined : 2012 – 2014
Roles & Responsibility
Section Manager (RM450mil Murray Roberts) with Execution Responsibility for the construction
of Cooling Water system (CWS) for 1000MW Coal fired Turbine from design stage to the
construction of the intake pump house, fabrication and installation of the 4.5dia above and
underground piping system to Turbine Hall, aeration basin cooling system and subsea
discharge system.
To plan and coordinate Track multiple construction, on and offsite fabrication, Precast yard of
the offsite subsea culvert casting, Logistic, Marine Dragging and the complete installation of
cooling water discharge culvert system.
To Coordinate and provide design assessment and review all submission and approve multiple
activities from work method statement to EHS, DOSH and to ensure all woks are in full
compliance in accordance to contractual and project obligation that meets the project
Policies, Procedures and project control instruction in line with the Management system.
To Review on all commercial selection, certification, and progress approval based
on site progress.
Attend various meeting, Progress, Commercial, Design, Local Authority, client, EHS meeting,
consortium and trade package subcontractor on regular basis.
PLTU SUMITOMO CORPORATION / TOSHIBA INDONESIA
Roles & Responsibility
To Lead and support the senior Project management team from identification and selection of
project team and support the Day to Day activity of the Construction and Operation of the
Tanjung Jati 1320MW Expansion Project with close coordination on site progress regular that
needs immediate solution that has cost and time impact to the project.
To study and provide operation solution to support the PMO office and resolve issues with
Project team related construction method, Design changes, material Logistics with
compliance to Project and Quality standard.
To support contract team on Tender assessment, evaluation and award process and Post
contract works which includes site measurement, certification of Variations and EOT.
To ensure compliance to project standard on site activities and resolve and close out
Inspection list, Tagging, commissioning, punch listing, NCR report and handing over.
4
Project : 1320MW Tanjung Jati B (Expansion), Jepara Indonesia
Development Value : USD1.2 Billion
Position Held : Sr. Operation Manager
Date Joined : 2010 – 2012 (4/1 Rotation)
EMPLOYMENT HISTORY
TATA POWER LIMITED INDIA / TPSC MALAYSIA
Roles & Responsibility
To oversee companies Operation and to provide support from HQ to Project site. This requires
input from construction, commercial and contractual aspect.
Planning, coordination, evaluation, risk assessment, performance of two project operation
majoring is logistic of construction material and resources from varies location to Mundra
Project site and to resolve any issues from project site office of PSR Revamp 2.
To support Mundra project Team on any requirement in relation to project needs and changes
in include of sorting material, procurement, packing, export which requires coordination with
various parties on documentation and approval for overseas shipment via Vessel and air
cargo companies.
To travel frequently in relation to sorting of material for import and export purpose, to study and
evaluate on risk on quality, time and cost which also includes technical specification,
approved drawing, permits, manuals, warranties and all relevant approvals.
To oversee company interest from a commercial aspect with motive in securing new project.
RELIANCE CORPORATION INDIA / BECHTEL CORPORATION
Roles & Responsibility
To plan, coordinate and manage multiple day to day offshore operation activities. Which consist
of 3 Major subsea pipe lay vessels and 7 support vessel in relation to offshore Operations from
Material & resources.
To coordinate closely with PMT and Various departments on daily activity and changes and to
provide support from on shore to quickly resolve on any issues/ matters which effect offshore
project operation.
Lead role as crew operation planner for offshore and onshore operation which requires
coordination on international travel arrangement, logistic, accommodation till completion
of crew change.
To coordinate with client, subcontractor, authorities and manpower companies to ensure smooth
operation and fast response on any information, clarification and clearance.
To Role on Emergencies/medical Evacuations and onshore and offshore communication personal.
5
Project 1 : PETRONAS Revamp PSR 2. Melaka
Project 2 : 4000MW Mundra Power Plant, Gujarat. India
Project Value : USD4 Billion
Position Held : Ass: Commercial & Contract Manager
Date Joined : 2009 – 2010
Project : KDG 6-Krishna Godavari Dhrubhai Gas Development project
Project Value : USD19 Billion
Position Held : Operation Coordinator/Manager
Date Joined : 2007 – 2009
EMPLOYMENT HISTORY
TRIP GUARD / TPSC MALAYSIA
Project : 2 x 700 MW Coal Fired Power Plant, Jimah, Malaysia
Contract Value : RM2 Billion
Position Held : Assistant Contracts Manager
Date Joined : 2007 December
Roles & Responsibility
Involved in pre & post commercial duties from setting of site operation, operation team,
fabrication yard and close coordination on construction activities which on steel structure
fabrication, Tank erection, Piping, insulation and all other related fabrication as per
master program.
To conduct regular visits from main office to project site together with project team and
resolve various commercial issues from purchasing to logistic in order for a smooth operation
between Main office to work site. And to resolve contractual related issues with subcontractor
with regards to progress.
To close coordinate on resources and cost vs. contact value, QA/QC inspection standard
and specification , material arrival time, fabrication and construction period in order to
meet target dateline.
Attend progress meeting, coordination, forecast/planning, quality, commercial, safety
meeting both eternal and with client.
MAJU HOLDINGS / LEIGHTON CONTRACTORS
Roles & Responsibility
Involved in post contract duties, which includes commercial/contractual correspondence,
costing, estimating; preparation of bills of quantities, site measurement, factory inspection,
verification and assessment on contractor claims and to coordinate with day to day operation
of the construction activity of the Elevated Highway.
To coordinate with project team on changes and to assess the commercial part from site
measurement and to resolve commercial related matter with HQ which effect site progress
and requires immediate action i.e. Scope, cost, verifications, delays(EOT), non-compliance
and commercial/technical certification.
To coordinate with multiple contractors, government and local authorities on changes and to
ensure compliance to project requirement. To issue site instruction and resolve other
requirement such as, DCR, NOI, Commercial issues, safety, QA/QC documents. To assist project
team by ensuring a clear understanding of contract and applicable obligation and
compliance to clients and project objective.
Attend progress meeting, coordination, forecast/planning, quality, financial, tender
clarification, safety meeting, meeting with authorities and client.
Review and update program on a regular basis with project team and to ensure project
targeted date line is achieved
6
Project : Kuala Lumpur-Putrajaya Elevated Highway
Contract Value : RM900 Million
Position Held : Contracts and Administrative Engineer
Date Joined : 2005 – 2007
EMPLOYMENT HISTORY
DRB HICOM- UEM / MUDAJAYA CORPORATION BERHAD
Project : Electrified Double Track Ipoh-Rawang
Contract Value : RM42 million
Position Held : Project Executive
Date Joined : 2003 – 2005
Roles & Responsibility
Involved in preliminary set up of project site office to the construction of new electrified railway
track, Underpass, pedestrian motorcycle bridge and Road Bridge.
Manage and Coordinate on various scopes of works and liaise with local authorities on
statutory requirement together with client and technical representative & Consultant
(KSKK/Ranhill) from other organization on the project site.
To monitor day to day progress of the construction work and to resolve commercial &
contractual related problem immediately and to inspection activity to ensure quality
compliance with construction drawing and specifications and schedule.
Attend progress meeting, safety meeting, financial meeting both internal and external. To
preparing weekly and monthly safety and progress report for managements review.
MUDAJAYA CORPORATION / SUMITOMO-GE ELECTRIC
Roles & Responsibility
Involved in demolition and construction of 350MW combine cycle gas turbine power plant. to
closely monitor day to day site operation and to ensure quality of work of the construction
consist of main control room,4 story office block and water intake pump house for cooling
system which includes coordination on M & E works.
To plan daily site activity on resources manpower, machinery, material to site, survey setting
out for smooth site operation.
Coordination with TNB authorities and consultant on permit to work, plant shut down, remove
and relocation of existing TNB plant cables, welding inspection and etc.
To coordinate with multiple contractors on relevant engineering requirement and to ensure
compliance with quality procedures and close defects (NCR) and project schedule.
Attend progress meeting, coordination, forecast/planning, quality, safety meeting, meeting
both eternal and authorities and client.
7
Project : 350MW CCGT Gas Turbine Power Plant (Penang)
Contract Value : RM84 Million
Position Held : Site Engineer
Date Joined : 2001 – 2002
EMPLOYMENT HISTORY
FLUOR DANIEL INTERNATIONAL / TECHNILINK (M)
Project : Hi-tech Wafer fabrication Plant, Kulim (Kedah)
Contract Value : USD1.2 Billion
Position Held : Site Manager / Site Representative
Date Joined : 1999 – 2001
Roles & Responsibility
Planning, Coordinate and supervision of 270 site staff (Manpower) on the construction of wafer
fabrication plant consist of fabrication room, sub fabrication, clean room Lever 1 to 7, central
utility building, chemical room and office building.
To conduct training with site supervisors, team leader on wafer technology protocol on safety,
work milestone and changes on general site requirements and to manage commercial issues
such as purchasing, payments claims to subcontractors and client.
Close coordination with HQ and senior management on day to day site operation and regular
report submission for both internal and client.
8
FMC WELLHEAD EQUIPMENT S.E.A PTE. LTD (SINGAPORE)
Roles & Responsibility
To provide technical support at Plant Fabrication prior to supply and installation offshore and
to install company product such as dual Christmas tree, riser spool, gate valves, casing hanger,
marine loading arm on offshore rig.
Involve in entire process from raw material to final product production to packing for delivery.
Hands on experience from installation, test and commission company product & system off
shore.
Monitor and provide support over 60% of companies business off shore to customer a cross
south East Asia region.
Worked with machine operators to production supervisor and off shore engineer able to strive
for the best from any given situation and achieve target deadline

Working Experience
Dec 2022 –
Current
Management Trainee
ALPHA SUBS PTE LTD, Singapore
Demonstrate a complete understanding of menu items and explains it to
guests accurately. Exhibits a cheerful and helpful manner when dealing
with guests.
•
Greet guests and prepares their orders, uses Point of Sale system/cash
register to record the order and computes the amount of the bill, collects
payment from guests and make change.
•
• Practices inventory control standards as outlined in the Operation Manual.
• Assists with planning of special events and promotions.
• Accounts for the absence of subordinate.
Understands adheres to proper food handling, safety and sanitization
standards while preparing food, serving food and clean up.
•
• Performs light paperwork duties as assigned.
Nov 2021 –
Aug 2022
Warehouse Executive
CHANG HUAT PLASTIC INDUSTRIES, Senai, Johor
Inspect and verify product, recording, organizing and storing stock as it is
received. Sort, organize and store inventory in the proper location.
•
Validate sales order instruction using keen attention to details to ensure
accuracy.
•
F&B Management Trainee
Address Johor Bahru
Phone +6011-40180898
E-mail
mohdridwanbinjumat@gmail.com
WWW Bold Profile
Arrange customer’s shipment accordingly. Perform picking, sorting and
stacking of product. Pays attention to details and monitor the quality of
product deliver to customer.
•
Dispatching products and loading products out from the warehouse for
delivery safely.
•
Execute and perform physical cycle count and checking of stock
accuracy.
•
Take care of Warehouse Housekeeping and working place. Ensure
workspace is clean, free of debris and remove safety hazards from aisles.
•
Attend to internal and external queries/investigation and other
requirements effectively with eye for details and accuracy.
•
Actively participate in all safety and security initiatives, ensure compliance
are adhered at all times. Following proper documentation and safety
procedures of all warehouse functions.
•
• Complete daily warehouse operation activities report.
• Perform any other duties assigned by immediate superior from time to time.
Nov 2020 –
Oct 2021
Boarding Officer / Crewing
AWH INTERNATIONAL LOGISTIC SDN BHD, Nusajaya, Johor
• Crewing services.
• Performing in and out clearance of Ship from Customs.
• Handling all necessary documents related to the deliver on board.
Process all documentation and declaration timely to ensure smooth entry /
departure of ships assigned.
•
• Ensure full compliance to statutory formalities and declaration.
Deal with port authorities, customs, harbor master and immigration for
vessel clearance.
•
May 2019 –
Oct 2020
Crew coordinator / Boarding Executive
CENTRE SIDE EXPRESS MARITIME SDN BHD, Johor Bahru
• Crewing services.
• Attend to vessel as instructed for deliver and supply.
• Handling all necessary documents related to the deliver on board.
Process all documentation and declaration timely to ensure smooth entry /
departure of ships assigned.
•
• Ensure full compliance to statutory formalities and declaration.
• Updating in-house proprietary system and prepare crew list and reports.
Deal with port authorities, customs, harbor master and immigration for
vessel clearance.
•
May 2018 –
May 2019
Sabah Warehouse Supervisor
BOUSTEAD DCNS NAVAL CORPORATION SDN BHD, Kota Kinabalu
Moves inventory by scheduling materials to be moved to and from
warehouse and coordinating inventory transfers with related departments.
•
Maintains inventory by conducting monthly physical counts and inputting
data into system. (SAP)
•
• Monitor store man to request item for requestor.
• Handling and monitor in good receiving.
• Handling forklift.
• Manage item preparation for project / task.
Dec 2017 –
May 2018
Industrial Training (Practical)
Boustead DCNS Naval Corporation (BDNC), Sepanggar, Sabah
• Assigned as a store man which prepare item for requestor.
• Introduced to SAP system.
Assigned to handle pressure test for all tanks i,e ballast tank, clean water
tank, oil tank (clean and dirty), battery room and etc.
•
• Prepare equipment i,e gauge bar, hose connector, digital gauge and etc.
• Monitor holding pressure during the pressure test.
• Visual inspection before performing task especially for tank.
• Checking paint thickness by using glucometer.
• Inspect modification by refer to industrial file and drawing provided.
• Permit application.
Attached to blasting and painting operation. Introduced to basic about
blasting and painting system operating.
•
Mar 2014 –
Aug 2014
Sabah Blasting and Painting Assistant Supervisor
NESCORP PRIMA SDN.BHD, Sepanggar
Assigned to supervise blasting and painting work for two Malaysian
Submarine and prepare equipment and tools for surface preparation i.e.
spot blast, sanding machine, needle scaler and etc.
•
• Ensure all task perform done by following schedule.
• Maintenance of platform sycnrolift.
• Assist project coordinator in reporting.

Store Keeper Leader

Biocon Sdn Bhd – Deputy Manager (Global Transportation Control Tower) Apr 2022 – Present
Monitor the movement of goods and shipments across the entire supply chain using tracking systems and control
tower platforms.
Ensure timely updates and visibility for stakeholders, including suppliers, carriers, and customers.
Proactively identify and address delays or issues, providing alternative solutions or rerouting where necessary.
Act as the central point of contact for all logistics-related issues, ensuring communication between various
stakeholders
Facilitate collaboration between teams, both internally and externally, to ensure smooth operations.
Manage crisis situations and escalate critical issues to senior management or relevant teams as required.
Ensure compliance with regulatory requirements in all logistics activities.
Manage relationships with third-party logistics (3PL) providers, carriers, and other service providers.
Negotiate contracts, monitor service level agreements (SLAs), and resolve any performance issues with external
partners.
Collaborate with planning and procurement teams to ensure that inventory levels are aligned with demand
forecasts.
Ensure that customers receive accurate and timely information regarding order status and delivery times.
Work with commercial teams to address complaints, manage expectations, and ensure customer satisfaction.

Biocon Sdn Bhd – Assistant Manager Sep 2018 – Mac 2022
Manage relationships with suppliers and third-party logistics (3PL) providers to ensure timely delivery of goods.
Ensure accurate forecasting and ordering of materials or goods based on production or inventory needs.
Oversee the receipt of incoming shipments, ensuring they meet quantity and quality specifications.
Perform or supervise inspections to verify product quality and compliance with contract terms.
Ensure proper documentation is maintained, such as purchase orders, invoices, and delivery receipts.
Collaborate with the warehouse team to organize goods in storage locations.
Oversee the selection and management of transportation methods for inbound shipments.
Track and manage shipping schedules to ensure timely deliveries and cost efficiency.
Supervise the picking, packing, and dispatching of products in line with customer orders and company policies.
Ensure all customer orders are processed accurately, with correct quantities and quality.
Coordinate the shipping of goods to customers, ensuring timely delivery and adherence to customer requirements
Work with shipping carriers to negotiate rates, select the best shipping methods, and track orders.
Ensure timely and accurate tracking of shipments, providing customers with shipping updates or resolving issues
related to delays or damaged goods.
Collaborate with commercial teams to address any shipping-related concerns or complaints.
Manage the process for handling returns, including product inspection, restocking, and documentation.
Work with customer service and warehouse teams to streamline the returns process.
Manage compliance with all customs and third party agency to smooth out the inbound and outbound permit and
providing monthly report

SBN Industries Sdn Bhd – Head of Department For Logistics Nov 2015 – Sep 2018
Resolve problems concerning transportation, logistics systems, imports or exports, or customer issues.
Maintain metrics, reports, process documentation, customer service logs, or training or safety records.
Collaborate with other departments to integrate logistics with business systems or processes, such as customer
sales, order management, accounting, or shipping.
Direct inbound or outbound logistics operations, such as transportation or warehouse activities, safety
performance, or logistics quality management.
Supervise the work of logistics specialists.
Negotiate with suppliers or customers to improve supply chain efficiency or sustainability.
Direct distribution center operation to ensure achievement of cost, productivity, accuracy, or timeliness objectives.
Negotiate transportation rates or services.
Analyzed the financial impact of proposed logistics changes, such as routing, shipping modes, product volumes or
mixes, or carriers.
Recommend optimal transportation modes, routing, equipment, or frequency.
Monitor product import or export processes to ensure compliance with regulatory or legal requirements.
Create policies or procedures for logistics activities.
Ensure carrier compliance with company policies or procedures for product transit or delivery.
Applying Cost analysis for FTA Scheme, updating COA by SIRIM / CIDB, updating HS Code for prohibition of import
and export and any amended H.S Code or Anti-dumping.

SBN Industries Sdn Bhd – Assistant Shipping Manager Apr 2014 – Oct 2015
Maintain and develop positive business relationships with a customer’s key personnel involved in or directly
relevant to a logistics activity.
Develop an understanding of customers’ needs and take actions to ensure that such needs are met.
Collaborate with other departments as necessary to meet customer requirements, to take advantage of sales
opportunities or, in the case of shortages, to minimize negative impacts on a business.
Review logistics performance with customers against targets, benchmarks and service agreements.
Contact carrier representatives to make arrangements or to issue instructions for shipping and delivery of
materials.
Determine shipping methods, routes, or rates for materials to be shipped.
Compute amounts, such as space available, shipping, storage, or demurrage charges, using computer or price
list.
Compare shipping routes or methods to determine which have the least environmental impact.

SBN Industries Sdn Bhd – Shipping Officer Oct 2010 – Mar 2014
Examine shipment contents and compare with records such as manifests, invoices, or orders to verify accuracy.
Handling Import and Export shipment
Co-ordinate with internal and external parties to ensure daily Import and Export operation in timely and accurate
schedule
Record shipment data, such as weight, charges, space availability, damages, or discrepancies for reporting,
accounting, or recordkeeping purposes.
Prepare documents, such as bills of lading or shipping orders, to route materials.
Applying import permit with Customs and Authorities (SIRIM/MITI)
Determine shipping methods, routes, or rates for materials to be shipped.
Compute amounts, such as space available, shipping, storage, or demurrage charges, using computer or price list.
Compare shipping routes or methods to determine which have the least environmental impact.
Submitted Monthly and Scrap Statement to customs
Maintain exemption MIDA record and ensure sufficient quantity

HID Global Sdn Bhd – Shipping Officer Jan 2006 – Sep 2010
Preparing shipping documents for export
Monitoring Import shipment
Deal with LMW License or customs related issues
Preparing Customs LMW Report, Yearly Report and Sub-Con Report
Met up customs officers, on monthly basis
Key-in Sales Order
Stocks take planning and preparing

AB Success Sdn Bhd – Forwarding Co-Ordinator Jan 2004 – Dec 2005
Preparing Customs Form K1,K2,K3,K8 and K9 for customs clearance
Dealing with Transporter / Haulier
Clearance Import and Export Shipment.
Prepared Invoice billing to customer

WORK EXPERIENCE

Halliburton Malaysia – Farm out Lead, Procurement

2022 – Present

▪

Lead the Farm Out team in sourcing and delivering raw

materials and managing secondary processes including drilling,

coating, premium threading, machine complete, and water

jetting.

▪

Lead daily MDI (Morning Daily Interlock) sessions with the farm

out team, providing clear direction and actively listening to

team feedback. This initiative fostered enhanced

communication, alignment on daily objectives, and a

collaborative environment, ensuring consistent progress and

swift issue resolution

▪ Authorize purchase orders up to USD 200K (significantly higher

than junior thresholds).

▪

Monitor weekly internal stakeholder meetings involving Planning,

Warehouse, and Customer Service teams to assess order

urgency and align on priorities. Collaborated closely with

Engineering and Technology departments to manage RFA

(quality issues), ensuring timely resolution and determining final

disposition (accept/rework/scrap), thereby maintaining product

quality and adherence to project timelines.

▪ Assisting the sourcing team member in assigning vendors to

critical projects, evaluating vendor capacities and capabilities

to ensure optimal alignment. Collaborated with multiple vendors

to expedite machining and secondary processes, effectively

managing short lead times and ensuring timely project delivery

▪

Collaborate on the E4 project to drive cost reduction initiatives,

working closely with vendors to identify opportunities for savings

and optimizing internal processes. This proactive approach

contributed to enhanced project efficiency and cost

effectiveness

▪ Spearheaded the monthly Lead Time Forecast (LTF) process for

the farm-out team, ensuring alignment with procurement targets

and timely delivery of components. Through proactive

coordination and data analysis, consistently met or exceeded

monthly targets, contributing to improved supply chain

efficiency and stakeholder satisfaction.

▪

Lead Vendor Performance Review (PR) meetings to evaluate

and enhance vendor performance

▪

Ensuring delivery of high-volume machining and secondary

process parts. Coordinated closely with sourcing to allocate

vendors based on capacity, maintained daily vendor

communication, and secured on-time deliveries.WORK EXPERIENCE

Halliburton Malaysia – Customer Service Specialist

2017 – Present

▪

Led customer service operations supporting Completion Tools,

SCREENS, Cementing & Float products across global regions

including APAC, EASA, Latin America, and the US.

▪

Monitored and coordinated high-profile orders for major clients

including EXXON, SHELL, ENI, SANTOS, CHEVRON, PETRONAS,

ARAMCO, BP, and more—ensuring on-time and accurate

delivery.

▪ Successfully delivered major projects within tight timelines,

including Woodside Australia (Shunt Tools, 2019–2020), Kuwait

Petroleum, Occidental Oman, Cepsa Algeria, Chevron

Indonesia, and Shell Malikai Malaysia.

▪

Handled up to four weekly technical calls across APAC, Latin

America, and Malaysian operations to support performance

troubleshooting and provide solutions in real time.

▪

Provided daily urgent project lists for TRT meetings to support

critical operational decisions.

▪ Actively used SAP to manage order tracking, issues resolution,

and documentation; routinely executed ZSCONEW/ZSSO reports

to track open orders and delivery notes.

▪

Led SQDC (Safety, Quality, Delivery, Cost) meetings with senior

leadership to review and improve team performance.

▪

Led successful API audits for Customer Service in 2019, 2020, and

2022, ensuring compliance with global quality standards.

▪

Participated in Value Stream Mapping (VSM) activities to

identify and eliminate inefficiencies across service processes

Seigwerk Malaysia – Intercompany Coordination Executive

2013 – 2016

▪

Managed intercompany operations across Southeast Asia,

Africa, and Europe, overseeing key accounts such as Huhtamaki

Vietnam, SIG Thailand, Adidas Thailand, Marlboro, Dunhill

Singapore, Tetra Pak Singapore & Africa, AMCOR Thailand &

Indonesia, and Jackway Asia Singapore.

▪

Processed and executed orders using SAP, ensuring accurate

and timely order fulfilment.

▪ Analysed forecasts against firm purchase orders, collaborating

with intercompany partners and managers to address over

forecasting and plan accordingly to prevent raw material

shortages.

▪

Coordinated with procurement teams to expedite the arrival of

urgent raw materials, updating and reconciling forecast data to

align with actual purchase quantities.

▪

Contributed to stock reduction initiatives, managing Days

Inventory Outstanding (DIO) and clearing excess stock through

discounted pricing strategies.

▪

Collaborated with the Quality Assurance department to resolve

8D report issues and manage the issuance of debit and credit

notes, ensuring product quality and customer satisfaction.WORK EXPERIENCE

Consultant – Malaysian Mosaics Berhad

2011 – 2013

▪ Supervised project schedules, evaluating progress toward key

milestones at each phase to ensure timely and successful

project completion.

▪

Prepared detailed quotations for each project, ensuring

accuracy and alignment with client requirements and

company standards.

▪

Coordinated the arrangement of tile samples from the factory,

facilitating client selection and approval processes.

▪

Interpreted and calculated floor plans, providing clients with

precise measurements and layout recommendations.

▪

Liaised with planners to obtain accurate completion dates,

ensuring alignment with project timelines.

▪

Conducted market surveys by visiting competitor showrooms to

gather insights on product offerings, services, and showroom

layouts for research purposes.

▪

Collaborated with project managers across multiple initiatives

to align development timelines, plan testing, and work closely

with client representatives, ensuring project objectives were

met.

Customer Relation Executive – Wang Loo (Honda Service Centre)

2008 – 2011

▪

Lead on- and off-site customer support teams across multiple

time zones.

▪

Maintained customer loyalty by delivering fast, friendly, and

knowledgeable service for routine questions and service

complaints.

▪ Worked under strict deadlines and responded to service

requests and emergency callouts.

▪

Greeted customers to facilitate services, determine service

needs and accurately input orders into electronic systems.

▪

Documented conversations with customers in [SAP] to track

requests, problems and solutions offered

Guest Services Assistant – Sofitel Palm Resort

2007 – 2008

▪

Managed guest check-in and check-out procedures placed

reservations and processed payments.

▪

Confirmed transactional data by verifying name and payment

information and clearly communicating costs and fees to

patrons.

▪

Generated reports detailing daily actions, including guest

numbers, accounting expenses and income and room service

usage.

▪

Grew brand awareness by promoting new products and

coordinating merchandising initiatives

Work Experience
SENIOR QUANTITY SURVEYOR AND COST CONTROLLER
(Cont’d)
Malaysia Marine & Heavy Engineering (MMHE)-Johor Bahru
January 2023 to Present
11. Work together closely with buyers and expeditor for the project in
charge to manage cost of award and managing delivery of services and
materials
12. Prepare Final Account once project completed
SENIOR QUANTITY SURVEYOR
CHINA SHIPPING BUILDING (NDRI)-Johor Bahru
2019 to December 2022
1. Perform quantity take-offs to prepare Bills of Quantities (BoQ)
2. Prepare a complete set of Tender Documents for the bidding process
3. Conduct Tender Interview / Tender Briefing
4. Prepare Contract Document / Letter of Award to the successful
subcontractor / vendor
5. Prepare tender reports for the awarding process
6. Attending site valuation to check progress claim by the contractor on
monthly basis
7. Valuate and Prepare Variation Orders Certificate for the additional works
claim by the subcontractor
8. Attending site meetings monthly to review progress works done on site
9. To review and Prepare Payment Certification for each claim submit by
the vendor / subcontractor
10. Prepare Final Account once project completed
SENIOR CONTRACT EXECUTIVE
ECONCOST CONSULTANT SDN BHD-Johor Bahru
January 2015 to May 2019
1. Perform quantity take-offs to prepare Bills of Quantities (BoQ)
2. Prepare a complete set of Tender Documents for the bidding process
3. Conduct Tender Interview / Tender Briefing
4. Prepare Contract Document / Letter of Award to the successful
subcontractor / vendor
5. Prepare tender reports for the awarding process
SENIOR CONTRACT EXECUTIVE (Cont’d)
ECONCOST CONSULTANT SDN BHD-Johor Bahru
January 2015 to May 2019
6. Attending site valuation to check progress claim by the contractor on
monthly basis
7. Valuate and Prepare Variation Orders Certificate for the additional works
claim by the subcontractor
8. Attending site meetings monthly to review progress works done on site
9. To review and Prepare Payment Certification for each claim submit by
the vendor / subcontractor
10.Prepare Final Account once project completed
SENIOR CONTRACT EXECUTIVE
KPK QUANTITY SURVEYOR-Johor Bahru
July 2006 to July 2014
1. Perform quantity take-offs to prepare Bills of Quantities (BoQ)
2. Prepare a complete set of Tender Documents for the bidding process
3. Conduct Tender Interview / Tender Briefing
4. Prepare Contract Document / Letter of Award to the successful
subcontractor / vendor
5. Prepare tender reports for the awarding process
6. Attending site valuation to check progress claim by the contractor on
monthly basis
7. Valuate and Prepare Variation Orders Certificate for the additional works
claim by the subcontractor
8. Attending site meetings monthly to review progress works done on site
9. To review and Prepare Payment Certification for each claim submit by
the vendor / subcontractor
10.Prepare Final Account once project completed
JUNIOR EXECUTIVE
JB BERGABUNG SDN.BHD-Johor Bahru
October 2009 to December 2012
1. Perform quantity take-offs to prepare Bills of Quantities (BoQ)
2. Prepare a complete set of Tender Documents for the bidding process
3. Attending site valuation to check progress claim by the contractor on
monthly basis
4. Valuate and Prepare Variation Orders Certificate for the additional works
claim by the subcontractor
5. Attending site meetings monthly to review progress works done on site
6. To review and Prepare Payment Certification for each claim submit by
the vendor / subcontractor
7. Prepare Final Account once project completed
Pembantu Jurukur Bahan
Jabatan Kerja Raya (JKR)-Kuala Lumpur
July 2006 to July 2007
1. Works as Ast.Quantity Sureveyor.
2. Assist to take off quantity and prepare tender report

EXPER IENCE
IT SENIOR ENGINEER • NOV 2022 – PRESENT
United Test and Assembly Center Ltd (UTAC) | 5 Serangoon North,
Singapore
• Deployed windows patches to ensure that all computers are
running the latest version of Windows operating system.
• Installed applications, printers, scanners, monitors,
keyboards based on user requirements.
• Provided technical support to end users in a fast-paced
environment while troubleshooting hardware and software
issues.
• Utilized remote access tools such as VNC and Remote
Access Tools (Manage Engine) to provide remote
assistance to end users.
• Collaborated closely with vendors to resolve product related
issues quickly and efficiently.
• Diagnosed hardware failures and replaced defective parts
with original manufacturer’s components whenever
necessary.
• Configured, maintained, and upgraded Windows OS on
multiple desktop devices.
• Upgraded hardware components such as memory modules
or hard drives when needed.
• Managed Active Directory accounts including creating new
user accounts, resetting passwords and managing group
policies.
• Trained junior engineers on best practices for desktop
engineering tasks.
• Performed regular maintenance activities such as disk
clean-ups, defragmentation, to maintain optimal computer
performance.
• Set up equipment for employee use, performed, operating
systems, and appropriate software.
• Monitored and tracked inventory levels to ensure optimal
levels of supply.
• Assessed vendor proposals based on quality of service and
cost effectiveness considerations.
• Coordinated with vendors to ensure timely delivery of
hardware, software, upgrades, and other IT-related
services.
• Supervised inventory tracking systems, ensuring accurate
records and efficient asset management for all IT
equipment.
• Established strong relationships with vendors to negotiate
competitive pricing contracts while maintaining quality
standards.
DESKTOP TECHNICAL SUPPORT • AUG 2020 – NOV 2022
MAXEON Solar Technologies SDN BHD | Melaka, Malaysia
• Supported Australia Sales Office and Malaysia Manufacturing
Site, ensuring smooth IT operations across regions.
• Managed and resolved IT support tickets via ServiceNow,
handling issues related to hardware, software, operating
systems (Windows 10/11), network connectivity, and
business applications to minimize downtime.
• Performed system updates, upgrades and maintenance
tasks on Windows-based systems.
• Collaborated with 3rd party vendors regarding procurement
of hardware and software products required by the
organization.
• Installed operating systems such as Microsoft Windows 7,
8, 10, and 11
• Maintained and optimized PC and laptop imaging processes
using SCCM, ensuring efficient deployment and compliance
with company IT standards.
• Managed user accounts using Active Directory services for
authentication and authorization.
• Provided technical assistance to users in person, over the
phone and via remote access tools.
• Created documentation including user manuals and
technical guides for end users.
• Maintained inventory records for all hardware assets
deployed across the organization’s sites.
• Diagnosed hardware and software problems, performed
troubleshooting steps to resolve issues.
• Trained new staff members on use of computer systems,
software applications and network resources.
• Configured and installed hardware components such as
PCs, laptops, printers and other peripherals.
• Referred major hardware and software problems and
defective products to vendors and technicians for service.
DESKTOP TECHNICAL SUPPORT • FEB 2017 – AUG 2020
SunPower Malaysia Manufacturing Sdn Bhd | Melaka, Malaysia
• Provided technical support for end-users via telephone or
remote desktop access tools.
• Provided technical support to end users for hardware and
software issues related to desktop computers, laptops, and
peripherals.
• Maintained inventory records for all hardware assets
deployed across the organization’s sites.
• Collaborated with 3rd party vendors regarding procurement
of hardware and software products required by the
organization.
• Installed operating systems such as Microsoft Windows 7,
8, 10, and 11.
• Maintained and optimized PC and laptop imaging processes
using SCCM, ensuring efficient deployment and compliance
with company IT standards.
• Performed system updates, upgrades and maintenance
tasks on Windows-based systems.
• Managed user accounts using Active Directory services for
authentication and authorization.
• Diagnosed hardware and software problems, performed
troubleshooting steps to resolve issues.
• Configured and installed hardware components such as
PCs, laptops, printers and other peripherals.
• Created documentation including user manuals and
technical guides for end users.
IT TECHNICAL SUPPORT • APR 2012 – JAN 2017
AUO SunPower Sdn Bhd | Melaka, Malaysia
• Installed and maintained operating systems including
Windows 10, 8, and 7
• Performed regular maintenance tasks such as virus scans,
disk defragmentation and backups.
• Provided technical support for hardware and software
issues, troubleshooting network connectivity problems,
installing and configuring computer systems, resolving
system malfunctions.
• Provided end-user support services through helpdesk
ticketing system (ServiceNow) as well as providing onsite
assistance when necessary.
• Utilized remote desktop tools to provide assistance with
basic troubleshooting techniques.
• Maintained inventory of all IT equipment including
computers, laptops and peripherals.
• Identified and solved technical issues with variety of
diagnostic tools.
JUNIOR PROGRAMMER • JAN 2010 – JAN 2012
Malaysian Refining Company SDN BHD | Melaka, Malaysia
• Writing and maintaining code.
• Working on minor bug fixes.
• Working closely with in house developers to improve
product’s functionality.
• Participating in code reviews and quality assurance
activities.

Data Center Engineer
Rahi Systems Sdn Bhd – April 2023 – Present
WORK EXPERIENCE
-Work in 24×7 rotation shift and perform
data hall routine maintenance for
byteplus.
-Server rack and stack.
-Conducting regular system checks and
maintenance.
-Server network and hardware
troubleshooting.
-Network cable (MPO/LC/UTP)/transceiver
module(QSFP/DSFP) part replacement.
-Server storage degaussing.
-Inventory, daily and operational records
management.
-Server minimal config and BIOS settings.
-Maintaining data hall security, visual
check door access, CCTV , PDU , CRAC ,
CRAH functionality.

IT Executive
Accor IBIS Hotel – October 2021 – March 2023
-Manage hotel (Accor IBIS Styles) IT
operations and support (hotel software
system,network,CCTV,door
access,database,POS system,music
concierge,cybersecurity).
-Computing/printer/network devices
troubleshooting.
-Property IT budgeting and cost
optimisation.
-Conduct IT training (Application/POS
system and PCIDSS).
-Data backup solution(Physical
(Veritas)/Barracuda and Enterprise
OneDrive Cloud storage).
-Managing load balancer, network usage
and IAM.
-Microsoft O365/AD server management.
-Property IT policy and Business
Continuity Plan management.
-Manage IT vendors (Escalate issue
related) and software licenses.

Desktop Engineer
NCS Pte Ltd – June 2019 – June 2021
-Responds to 1/2 level IT software ,
hardware, network client inquiries ( within
MOE schools ).
-Software and hardware troubleshooting
and installation.
-Software/firmware/security patches
upgrade for Microsoft and iOS computing
devices.
-Network vpn and desktop remote
troubleshooting.
-Conduct training for EUCD enrollment.
-Manage hardware/software IT vendors
(Escalate issue related).
-Audio visual troubleshooting.
-Maintaining software licenses.

IT Engineer/Client Technical Support
Nissen Technology Sdn Bhd – September 2010 – May 2019
WORK EXPERIENCE
-Responds to 1/2/3 level IT software ,
hardware, network client inquiries
(Malaysia road and transport agency(JPJ).
-Software and hardware troubleshooting
and installation for laptop and desktop.
-Software/firmware/security patches
upgrade for Microsoft.
-Laserjet/POS printer troubleshooting and
part replacement.
-Network switch replacement and
configuration.
-Manage hardware/software IT vendors
(Escalate issue related).
-Lead and managed sub-contractors for
cabling/preventive maintenance and
network issue.
-AD server management (Commission and
decommission of user account).

TEH & LEE ADVOCATES & SOLICITORS
ONG & PARTNERS ADVOCATES & SOLICITORS
Internship, 2011-2012
Obtained knowledge on KYC, Due Diligence, Legal Research. Participated in IPO
& other corporate exercises
TEE & TEOH ADVOCATES & SOLICITORS
Chambering Student, 2012-2013
Gain knowledge on Property related matters including property transactions, stamp duties and many more. Completed perfection of transfer for 2 projects
and 1 litigation case
Legal Assistant, 2013-2014
Improve knowledge and expertise in property matters, legal drafting for
commercial and corporate contracts. Junior Partner, 2014-2016
Gain knowledge and experience on business networking, marketing
Learnt how to manage a team, deal with prospects and find business.
CHESTER DYNASTY INTERNATIONAL SDN BHD
Executive Director , 2016-2020
Managing a affiliate company of Chester Venture Berhad. Learnt marketing, recruitment, property knowledge, increase large database of developers and
property related parties, accounts, HR and how to manage a company. Manage a start-up with gross profit more than 500k first year, more than RM2
million third year
HLL MANAGEMENT SDN BHD
Sale & Marketing and Management (Proxy), 2020-2023
Managing a Hotel known as Pangkor Holiday Resort, subsidiary of Supreme
Infinity Land Development Sdn Bhd
To handle, manage, supervise the operation and sales & marketing of the resort. Fully in charge of sale & marketing of the resort
Total sales exceed RM267k (in september 2022) with only 60 rooms
Experience Obtained
2016-2023
Facebook/Instagram
Adaptability
Management
Lead Generation
Website Building
Business Strategy
Microsoft Powerpoint
Networking
PANGKOR VENICE WORLD SDN BHD
Business Development , 2021-2023
Manage social media and branding for the company. Handle all corporate matters/exercises in relation to the company. Source for corporate prospects/joint venture partner for the company. Work concurrently with HLL Management Sdn Bhd, able to learn how to
manage time and work concurrently.
WORLDKLANG GROUP DEVELOPMENT SDN BHD
Marketing Executive (Residential & Commercial), 2023-2024
Conduct Market Feasibility studies on land, areas, projects assigned by superior. Design, propose and execute marketing plans for under construction properties
(commercial and residential) assigned by superior. Handle, attend to queries by broker/agents and prospects, manage, execute
and prepare all legal documentation, paperwork and matters
pertaining to commercial leasing for completed and under construction
properties assigned by superior
MK NETWORK, SOUTH KOREA
Marketing cum Legal Compliance, 2025 (Jan-April)
Vet and propose amendments to supplier’s Sale & Purchase Agreement and
Supplemental Agreements. Taking up the role as lead generator for prospects and brokers/agents. Conduct KYC on prospect and brokers/agents. Arrange and schedule meetings for CEO. Attend to queries by prospects and brokers/agents as assigned by CEO. Handle team member as assigned by CEO. Submit daily status to CEO. Taking up interpretation role for China/Hong Kong prospects

EXPERIENCE
February 2013 – August 2013
TECHNICAL OPERATOR NSK MICRO PRECISIONSDNBHD|
Malaysia
• Set up machines. • Feed raw material or parts to semi-automated machines. •
Inspect parts with precision and measuring tools. September 2013 – January 2015
CITY MANAGER EASY TAXI | Malaysia
• Managing Company. • Marketing Planner. • Accountant. • Trainer. March 2015 – January 2021
SENIOR OPERATOR/MATERIAL HANDLER DYSONPTELTD|
SINGAPORE
•
In charge of Inventory. • order management. • Manage SAP System. • Senior Trainer • Standby/top up material for production
March 2021 – July 2025
PRODUCTION & WAREHOUSE COORDINATORDYSONMANUFACTRING SDN BHD | Malaysia
• Preparing work schedules and assigning workers
• Setting up the production line accordingly
• Performing recordkeeping tasks, including inventory management
and order tracking
• Training and supervising new production line operator
• Collaborating with other departments to ensure that orders arecompleted on time
• Maintaining daily 5S
• Manage SAP&MES System. • Dyson ERT member

Work Experience

Onsite IT Engineer
Achievement Solutions Pte Ltd | October 2023 – October 2025
Manage IT operations for approximately 20 client companies, ensuring smooth, stable system performance
Provide on-site IT support and trouble-shooting service for clients
Install, configure and maintain computer hardware, operating system, software, network equipment
Perform server setup (Vmware ESXi)
Perform routine system maintenance, updates, and backups to ensure optimal performance, security and stability
Proactively monitor system and network health
Manage cloud platforms including Microsoft 365, Azure, and AWS
Diagnose and resolve hardware, software, network issues efficiently to minimize downtime
Install and configure for CCTV and Door system
Liaise with clients to understand their technical needs, challenges and requirements
Performed routine testing and maintenance of hardware and virtual environments
Property Coordinator
MCentury Properties | December 2021 – September 2023
Manage all show unit appointments including scheduling, document filing, and communication of key information and support resources
Efficiently allocate viewing appointments, tracked progress, and maintained team schedules to optimize productivity
Assist clients with mortgage applications and property transactions
Provide clients opinions on available property options according to clients’ budget and requirements.
Provide professional and honest opinion on loan information for clients
System Engineer
NEWSCAN SOLUTIONS SDN BHD | September 2019 – December 2021
Install Ricoh printers and Document Management Systems (DMS)
Deliver remote client support and customer service
Replace and maintain IT hardware components
Process & Industrial Engineering Services
Independent Work | March 2016 – August 2018
Manage site document arrangements and perform checking on engineering drawings
Control site materials and coordinate human resources

Work Experience
Business Development Officer
Handal Indah Sdn Bhd
May 2023 – Present
• Preparing tender documents, proposals, and quotations for clients.
• Collaborate with the legal and finance teams to ensure compliance with business terms.
• Developing and maintaining strong business relationships with existing and potential clients.
• Conducting market research to identify new business opportunities.
• Reporting on sales activities, achievements, and challenges to management.
• Work closely with marketing, product development, and customer service teams to ensure
smooth execution of business development plans.
• Stay updated on industry trends, emerging technologies, and best practices in business
development.
Admin (Shipping)
Fine Sheetmetal Technology
Jan 2023 – May 2023
• Issued delivery orders for shipments, along with related documents (checklist, label,
checksheet).
• Issued tax invoices and handled the receiving process for delivery orders.
• Entered sales orders into the system and updated the database with shipment information.
Operations (Internship)
Golden JATS Sdn Bhd (Parcelhub)
Feb 2022 – Aug 2022
• Coordinated parcel and document pickups, ensuring timely delivery.
• Addressed customer complaints and provided problem-solving solutions.
• Managed shipments both domestically and internationally, ensuring efficiency and customer
satisfaction.

PROFESSIONALEXPERIENCE
HPMalaysiaManufacturingSdnBhd
SupplyChainProgramManager/ManufacturingEngineer
Jun2022–Apr2025
 RepresentedHPingovernment-relatedmatters(AMCHAM,MIDA,etc.)
 Ensuredchangemanagementcompliance(FFFchanges)andISO9001
standardsadherence
 Ledinternalandexternalaudits(ISO9001,QSA,PCLL1&L2)
 Managedin-processqualitywithContractManufacturers(CMs)and
ManufacturingPartners(MPa)
 SpearheadedCorrectiveActionRequest(CAR)processesfrominitiation
toclosure
 MaintainedFMEA,controlplans,riskassessments,andotherquality
records
KeyAchievements:
-DevelopedanddeployedapilotlineforESD/contaminationcontrol
-Improvedproductionyieldfrom60%to98%
-CentralizedpilotlinequalitysystemforNPIscalability
-Promotedqualitycultureacrossteamsandimprovedauditreadiness
VSIndustryBhd,Senai,Johor
AssistantManager–Quality&InjectionMoulding
Aug2020–May2022
 Ledsupplierqualitydevelopmentandqualifications
 Oversawqualitycontrolacrossincoming,in-process,andfinal
inspections
 ManagedPPAPandFAIwithcustomers(e.g.,BISSELL)
 Investigatedandresolvedinjectionmouldingqualityissues
 Drovetoolingimprovementandresincost-downprojects
KeyAchievements:
-Qualified3newsupplierswith>85%customersatisfaction
-AchievedMYR14millioncostsavingsviaresinalternatives
-SupportedISO9001certificationfor2suppliers
SunningdaleTech(M)SdnBhd
AssistantQualityAssuranceManager
2017–Aug2020
 ActedasManagementRepresentativeandISOLeadAuditor
 Oversawfullqualitysystem,non-conformancehandling,andinspections
 Trainedproductionteamsandmaintainedsystemdocumentation
 Qualityproceduredevelopmentastoensurequalitymeetsrequirements,
andCustomerexpectations.
KeyAchievements:
-MaintainedLevel2customerassessmentfor5consecutiveyears
-Achievedzeroauditfindingsinannualaudits
-Reducedcustomercomplaintsfrom50tounder5
-Improvedproductivityvia50%manpower/processreduction
EARLIERROLES
SunningdaleTech(M)SdnBhd
SeniorQualityEngineer
2016–2017
-Ledrootcauseanalysis,audits,andcontrolplanmonitoring
-PromotedSixSigma,MSA,anddefectpreventionmethods
QualityEngineer
2010–2015
-Trainedstaffandmaintainedauditstandards
-ReducedCOPQandsustainedzeroauditfindings
Quality&ProductionTrainer
2009–2010
-Developedtrainingmaterialsandtrackedoperatorqualifications
-Conductedin-depthtrainingandcorrectiveactionsupport
QualityInspector&TechnicalOperator
2005–2008
-Performedproductinspectionsandqualityverifications

WORKING EXPERIENCE

PM ACCESS WORLD SDN BHD.
Location: Johor Port Pasir Gudang, Johor, Malaysia
Department: Operation Customer Logistic
Position: Operations Assistant Customer Logistic (3 months Contract)
Period: May 2025 – July 2025
Duties:
For Customer Service:
•Handling shipment arrangement for commodities (Cocoa Beans, Gold
Concentrate, Copper Concentrate) import and export including international
and domestic market.
•Liaise with customer for shipment arrangement for documentations such as
Certificate of origin, OBL, CIPL or any related document for shipment.
•Liaise with customer for pending issues such as DG cargo arrangement, port
storage, demurrage, detention.
•Monitor the arrival of the vessel and liaise with Port team for vessel
berthing, arrangement and equipment arrangement for dry bulk vessel
operation.
For Warehouse Operations:
•Act as warehouse coordinator planner for operation activities inside the
warehouse including manpower arrangement, equipment for tipping,
grounding commodities and warehouse planning daily movement.
•Liaise with warehouse supervisor for daily target such as stuffing and
unstuffing, equipment arrangement for daily operation and KPI target of the
month.

NO. 55, JALAN PERMAS 1/1,
BANDAR BARU PERMAS JAYA,
81750MASAI, JOHOR

+6011-36501797

haiqal.aziz@s.unikl.edu.my /
mhdhaiqalalaziz@gmail.com
NATIONALITY: MALAYSIAN
I/C NO: 010809-01-1089
AGE: 24
HEALTH: GOOD
MARITAL STATUS: SINGLE
• Microsoft Office (Excel,
Outlook, Word) Level (8/10)
• Customer Communications
Skill Level (8/10)
• Canva Editing Skill Level
(8/10)
• Cargo Wise 1 (cw1) System
Level (7/10)
• SAP Atlas System WMS
Level (7/10)
EDUCATIONAL BACKGROUND
WORKING EXPERIENCE
CONTACT DETAILS
PERSONAL DETAIL
SOFTWARE SKILLS
• Assist in warehouse planning layout for spacing activity inside the
warehouse (rearrange and reorder) for commodities placement
• Communicate with subs-contractor for manpower arrangement and
manpower ethic disciplinary.
For Documentation and Reporting:
• Prepare the daily report via excel, Dax PRD system for customer and
management.
• Scan and paste any tally sheet, weighbridge ticket from operations team
for documentation keeping.
• Liaise with customer about the report outtake and result, solve the issues
related to the report.
For Road Transport Arrangement:
• Liaise with forwarding agent and haulage for truck movement activity.
• Schedule a trucking activity for daily movement inside and outside port.
• Preparing the documentation for declaration (K1, K2, K8, ZB1) such as CIPL,
OBL, NOA, THC.
• Ensure that the truck movement arrive at designated location before
customer cut off time.
DHL GLOBAL FORWARDING SDN BHD.
Location: Iskandar Puteri, Johor, Malaysia
Department: Logistic Freight Forwarding
Position: Intern Customer service for air freight, international road shipment,
Industrial Project for Halliburton.
Period: July2024 – November 2024
Duties:
For Airfreight:
•Handling shipment arrangement for airfreight import including
international and domestic market.
•Liaise with customer for shipment arrangement by using pre alert DHL and
understanding the use of incoterms 2020
•Solving the issues such as customs issues at the port and understanding the
nature of every country such as documentations including shipper invoice,
document of origin, shipper letter and more.
•Monitor the arrival of the flight and scheduling for the shipment
arrangement and following the time promised DHL.
For International Road Transport:
•Handling for shipment arrangement road mode from Singapore to Johor
(SG- JHB), Bangkok to Johor (BKK-JHB).
•Liaise with customer for shipment arrangement using pre alert DHL and
understanding the use of incoterm 2020.
•Solving the international Malaysia border issues and custom issues for road
import such as documentation for ICA permit (import from Singapore using
road shipment) the use K8 declaration from Tanjung Kupang J25 to PTP J33
and more.
• MHE License at BMW PDC
• Cargo Wise 1 forwarding
import Air
• SAP Atlas for Warehouse
Management System
• Malay
Spoken: Fluent
Writing: Good
Reading: Good
• English
Spoken: Fluent
Writing: Good
Reading: Good
• Arabic
Spoken: Fair
Writing: Good
Reading: Good
COURSES CERTIFICATION
LANGUAGES
•Monitor the arrival and movement of the truck and scheduling for the shipment arrangement and following the
time promised DHL.
For Industrial Project Halliburton
•Handling airfreight shipment for Halliburton from Changi 81 Alphs to Halliburton Senai.
•Liaise with DGF SG team for pre alert both customer and prepare the OT Permit SG.
•Liaise with customer about Invoice and LMW exemption including HS code for import the cargo.
•Planning the shipment schedule by following the arrival of the flight provided by SG Team.
Others additional Job
•Preparing the quotation by liaise with sales team following the customer incoterm.
•Preparing the insurance coverage cargo DHL with risk management team
•Arrange the application for account receivables customer (for new customer)
•Assisting in admin work such as welcoming the guess or corporate person for the business meeting.
Geodis Malaysia@ BMW Asia Technology Centre Warehouse PDC
Location: Senai, Johor, Malaysia
Department: Logistic Warehousing
Position Intern Staff Outbound Dispatch
Period: March 2021 – December 2021
Duties:
For Dispatch Operation Road Transport and Air Freight SGMY:
•Learning the flows about Goods moving
•Helping and support dispatch department for documentation such us D/O and any related documents.
•Briefing to the driver about goods movement and assist to check and tick for item that will be delivered using
handheld.
For Dispatch Operation Sea Freight:
•Prepare all document and dangerous good labeling for exporting
•Assist in container stuffing including planning and organize.
•Keeping the 5S in Dispatch Area to ensure safety and goods flow.
For Dispatch Operation Others:
•Planning about dispatch department activities with supervisor
•Learn and use SAP ATLAS System for warehouse management system
•Liaise the warehouse productivity with supervisor. Practice and learn using Material Handling Equipment such as
forklift.
•Assist others department during heavy lines.
Lapola Café PMJB
Location: Johor Bahru, Johor, Malaysia
Department: Sales and Marketing
Position Marketing Executive
Period: September 2019 – December 2022
Duties:
•Design the marketing strategy
•Focusing on target of sales
•Planning on all marketing events and product launching
•Cooperate with Research and Development team for new product
•Read and analyze the graphical of target customer
•Reaching new target of customer
•Lead the sales and marketing department

KOOP PMJB Berhad
Location: Johor Bahru, Johor, Malaysia
Department: Business
Position: Board of Director
Period: June 2019 – December 2021
Duties:
•Monitoring all the flow and activity inside Koperasi
•Polishing the working policies and sharpen the integrity
•Explaining the performance of the Koperasi to the shareholder
•Deciding in every decision for Koperasi
•Finding a new talent to join the group of Koperasi PMJB Berhad

EMPLOYMENT HISTORY

Sep 2019 – Present Advisor, Statutory, DELL Global Business Center Sdn Bhd | Penang
Industry: Specialization in innovative technology.

Statutory Audit
Acting as the country accountant for the assigned legal entities and working on the end-to-end audit processes to ensure audits are executed effectively and completed on time including:

Work out detailed audit plan with external auditors, and related business partners and ensure the audits are executed as per timeline.
Prepare financial statements & foot note disclosure
Ensure all audit PBC audit queries are properly addressed within the targeted timeline.
Handle internal & external auditor process on statutory audits / Quarterly reporting etc.
Review FS with Accounting Director & signing director with FS fluctuation analysis
Prepare statutory adjustment JEs and regular statutory account bridge and reconciliation (US GAAP vs local GAAP)
Implement of full transition to Workiva for AFS preparation (including Extended Trial Balance, Financial Statement, BOD Audit Kick Off review presentation deck)

Quarterly Closing Activities / Support 1 Finance project
Support 1Finance project in the readiness and stabilization phase in FY24, including timely completion of Bookend Reconciliation, conversion report of PTBI and tax provision and preparation of Group MJE (elimination entries)
Preparing PnL Dashboard as part of the regular review of TP margin & support Corp Tax team to achieve forecast accuracy in managing the TP mark-up
Enhance & implement OTP vs S4 GL Ledger Tax Provision Reconciliation to ensure compliance with Corporate Tax closing activities
Support implementation & automation of OOXP in S4 environment (LRD segmentation / Cost Plus segmentation)
Provide timely support of local COA alternate accounts for new S4 GL accounts

Ops Review
Perform Quarterly Ops Review by preparing the quarterly analysis and commentary on BS & PL fluctuation and present to Accounting director.
Enhance & implement Quarterly Ops Review analysis working based on S4 new attributes mapping (i.e. Revenue flux analysis by Segment / Product)
Constant discussion / partnership with functional team/ finance controller to understand & assess the impact of business changes and to deliver quality flux analysis during ops review

Jul 2017 – Aug 2019 Assistant Manager, Consulting, SH Associate Consulting Sdn Bhd | Penang
Industry: Specialization in Business Advisory & Corporate Finance.

Consulting Accountant
To compile, formulate and analyze monthly financial results of a group of Companies and advise management on major variance and rectification action.
Review and analyze review all finance and accounting report including profitability analysis (GP margin, PAT, gearing ratio, stock turnover, debtor & creditor turnover, etc.) and credit analysis.
Highlight all problematic aging reconciliation items to client.
Assist client in preparing cash flow projection and perform solvency test when the Company declare the dividend.
Provide timely report and advise client on the status of the Company’s financial position, operational results and capital planning.
Ensure client management account compliance with statutory requirement including audit, taxation, GST, internal control and any other corporate governance.
Oversee and manage all aspects, financial and accounting functions including accounting, cash flow management, budgetary and tax planning and forecasting.

Internal Control Review
Assessment internal controls of the production cycles of the company which plan to listed in Bursa Main Board.
To provide recommendations to management and highlight on how to strengthen internal control, systems and processes in operations.
Prepare a report including review and evaluation of the internal control system in place in the Company. The report inclusive of:
Procedure for control and supervision of efficiency and effectiveness of internal control systems as required to protect company’s assets, authenticity of financial statements, and efficiency of its operations including the administrative, financial, and accounting aspects.
Compare the development of company’s risk factors and the system in place to evaluate the efficiency of the Company’s daily operations, and its ability to cope up with unforeseen market changes.
Evaluate performance of the executive management in implementing internal control system.
Identify the reasons for failure or weaknesses in implementing the internal control, or emergencies which affected or may affect the company’s financial performance, and the action taken by the company to rectify the failure in internal control implementation.

Application of Tax Incentive
Assist client to plan, write and prepare comprehensive business reports and research papers for application of Pioneer Status.
Perform industry and business research.
To check reasonableness of all relevant information pertaining to the application.
Liaise with the respective Authorities and attend meeting with between client and the Authorities i.e. MIDA
Follow up on the progress and queries raised by Authorities until approval is obtained.

Valuation of Share
Advise the client on the various stage of share valuation exercise from review profit and loss projection to evaluation of suitable scheme;
Determining the maintainable earnings of the Company for valuation of the shares using appropriate earnings multiples
Recommend a fair value for the shares in the Company based on Discounted Cash Flows (DFC) method relating to the proposed valuation of shares.

Litigation support
Review documentation provided by client to evaluate whether they are entitled to pursue paddy seed incentive claims through legal documentations.
Study and research on the Structure of Implementation Paddy Seed Incentive Program and Paddy Seedling Verification Scheme.
Understand and prepare the process flowchart of the supply paddy seed process.
Summaries the salient key points, identify the area of concern and identify the course of action by BERNAS which lead to the Company suffered the loss due to the incentive claims was not paid by BERNAS.
To quantum the losses incurred due to incentive claims was not paid by BERNAS besides claiming incentive claims for the excess supply of paddy seed from BERNAS.

Reason for leaving: After the 2 years of understanding Penang business environment, decided to join a corporate and seek a better career exposure.

Jan 2015 – Jun 2017 Assistant Finance Manager, Allianz Life Insurance Malaysia Berhad | KL
Industry: Insurance Company (Life Insurance).

Lead and manage the month end closing process, review and analyses GL details to ensure all relevant accounting transactions have been properly taken.
Prepare all the monthly and quarterly reports to regional office including management report under local \accounting standards (MFRS) and regional requirement (IFRS) basis and to ensure the completeness and timeliness of all regional reporting.
Reconcile accounting transaction under local accounting standards (MFRS) & IFRS basis.
Perform variance analysis on management account by analyzing actual results against prior year, plan and forecast, providing explanation and business solutions to help mitigate the risk.
Ensure all balance sheet items are properly reconciled and balances are properly supported.
To compute the currents taxes & deferred taxes and ensure the taxation are compliance with both IFRS & local taxation standards.
To handle annual tax fillings, liaise with tax agent, follow up on all outstanding tax matters.
Work closely with function leader to support the preparation budget, P&L rolling forecast, financial analysis & commentary and working capital management.
Support all statutory topics, including external/internal audit and corporate tax.

Reason for leaving: Following husband and to be relocated to Penang.

Dec 2011 – Dec 2014 Senior Finance Executive, AON Insurance Broker (M) Sdn Bhd | KL
Industry: Direct Insurance & Reinsurance (Fac & Treaty).

Regional Reporting
Perform month-end closing of the general ledger including preparation of various journal entries and monthly entries included prepayments, accruals, etc as necessary.
Prepare monthly and quarterly reports to regional office accordance to regional requirements (US GAAP) and to ensure data accuracy and overall reasonableness.
Responsible to liaise with regional office and support the necessary supporting reconciliation, schedule or analysis for regional queries.
Reconcile inter-company transactions, identify the difference and do up the corrective action and resolve any outstanding issues.
Perform bank reconciliation on timely basis and to ensure correct bank balances are reflected in accounting books through bank entries postings such as bank charges, interest expenses and interest income.
Prepare monthly analysis of cost of goods sold and operational expense against prior year and budget, providing explanations and business solutions to help mitigate the risk.
Statutory Reporting
Prepare financial statements of the Company which compliance with Malaysian Financial Reporting Standards (MFRS) and responding to queries by external auditor.
Prepare monthly financial reports and perform analytical review of financial results for internal management use, submission to Bank Negara Malaysia (BNM).
Ensure all statistical reports to LOFSA (Labuan Offshore Financial Service Act) Reporting are prepared and submitted with timeline.

Others Matters
Analyze financial performance against key business metrics and document pertinent financial highlights that will enable management to determine progress against budgets.
Highlight to immediate superior if there are any weaknesses in internal controls and suggest improvement.
Assist in continuous improvement of financial operation systems and ensure Company’s internal control are adhere.

Reason for leaving: To improve and enhance the technical knowledge of insurance industry.

Nov 2008 – Nov 2011 Audit Senior Associate, Mazars PLT (Previously known Moores Rowland) | KL
Industry: Audit Firm.

Experienced of auditing in different industries i.e. investment holding, manufacturing, property development, logistic, services and trading. The last audit client handled was a corporate entity that focused on manufacturing of F&B industry.
Assist clients in drafting audited accounts, which comprise of balance sheet, comprehensive of income statement, cash flows, and notes to accounts.
Perform assessment of internal control of the operating cycles of the Company such as Inventory Cycle, Purchase Cycle, Payables Cycle, Logistic Cycle and etc.
Preparation of tax computation for audit purpose, in determining of the accuracy of current and deferred taxes and compliances to the tax rulings.
Expose to FRS (Financial Reporting Standard) when auditing on listed company (main board in BURSA) or the subsidiary.
Accountability to audit manager, partner and client as well.
Work independently with minimal supervision.