Executive, Flour Technical Service
Executive, Flour Technical Service (Pasir Gudang)
Job Title: Executive, Flour Technical Service
Department: Technical Support / Quality / Application
Reporting To: Technical Service Manager / Head of Department (To be confirmed)
Key Responsibilities
On-Site Technical Support: Conduct technical troubleshooting, product testing, and application support independently at customer production sites and premises.
Customer Support & Inquiry: Provide prompt technical assistance to resolve flour quality or application issues, including urgent support during evenings, weekends, and public holidays when required.
Product Evaluation & Sensory Testing: Handle and conduct sensory evaluation (including taste testing) of finished products to assess flour performance and quality.
Client Consultation: Communicate effectively with clients to understand technical feedback, optimize formulation, and deliver tailored technical solutions.
Travel & Field Operations: Travel frequently across customer locations and manufacturing environments to maintain strong technical relationships and field support.
Requirements
Education: Minimum Bachelor's Degree in Food Science, Food Technology, or a related discipline.
Language Proficiency: Strong Mandarin communication skills (spoken & written), as primary communication with key customers is in Mandarin.
Product Handling:Comfortable handling and tasting non-halal products (including pork-based products) as part of product sensory evaluation and technical testing.
Mobility & Flexibility:
Willing to travel frequently to customer premises and manufacturing/production environments.
Able to work independently in field settings.
Flexible and willing to respond to urgent customer support requests during off-hours, weekends, and public holidays.
Personal Attributes: Strong analytical and troubleshooting mindset, proactive, highly adaptable, and customer-oriented.
Kindly contact Ms Rachel at +6019-772 2619 for further details or send your resume to [rachel.gan@cityrecruit.com.my]
or
Kindly contact Mr Edwin +6012 692 5453 for further details or send your resume to [crcs-my-recruitment@cityrecruit.com.my]
