POSITION DESCRIPTION

Job Title

Sales Administrator

Employment Type

Full-Time

Salary Range

RM3,000 – RM4,000 per month (commensurate with qualifications and experience)

Position Summary

The Sales Administrator plays a vital role in supporting the sales team by ensuring accurate processing of sales documentation, coordinating order fulfillment activities, and maintaining efficient communication with customers and internal departments. This position requires strong organizational skills, attention to detail, and the ability to manage multiple tasks in a fast-paced environment.

Key Responsibilities

Documentation Management

• Prepare, process, and manage Sales Orders (SO), Delivery Orders (DO), Invoices, and Purchase Orders (PO).

• Ensure all sales-related documentation is accurate, complete, and updated in a timely manner.

• Verify order details and maintain proper documentation records for audit and operational purposes.

Quotation & Sales Support

• Assist the sales team in preparing and issuing customer quotations.

• Support the sales department with administrative tasks related to customer inquiries, orders, and follow-ups.

• Coordinate with relevant departments to ensure smooth processing of customer requests.

Logistics & Order Coordination

• Monitor order status and delivery schedules to ensure timely fulfillment.

• Coordinate with warehouse, operations, and logistics teams regarding deliveries and shipment arrangements.

• Follow up on pending orders and resolve delivery-related issues promptly.

Administrative Support

• Maintain organized filing systems and sales records, both physical and electronic.

• Update customer information, sales databases, and related records accurately.

• Generate periodic reports and assist in sales data compilation when required.

Customer Service

• Act as a point of contact for customer inquiries regarding orders, deliveries, and documentation.

• Provide professional and timely support to customers and internal stakeholders.

• Build positive working relationships through effective communication and problem-solving.

Requirements

• Minimum 1–2 years of experience in Sales Administration, Sales Coordination, Customer Service, or a related field.

• Proficient in Microsoft Office applications, particularly Excel and Word.

• Strong organizational, time management, and multitasking abilities.

• Excellent verbal and written communication skills.

• Detail-oriented with a high level of accuracy and accountability.

• Proactive, responsible, and capable of resolving issues independently.

• Ability to work effectively in a fast-paced and team-oriented environment.

What We Offer

• Competitive remuneration package.

• Career growth and professional development opportunities.

• Positive and collaborative working environment.

• Training and continuous learning opportunities.

• Performance-based rewards and recognition.

Kindly contact Ms Rachel at  +6019-772 2619 for further details or send your resume to [rachel.gan@cityrecruit.com.my]

or

Kindly contact Mr Edwin +6012 692 5453 for further details or send your resume to [crcs-my-recruitment@cityrecruit.com.my]