QA Engineer

Job Summary

The QA Engineer is responsible for ensuring that products, processes, and materials comply with customer specifications, quality standards, and regulatory requirements. This role serves as the primary liaison for customer and supplier quality matters, drives continuous quality improvement initiatives, and supports the implementation of effective quality management systems throughout the manufacturing process.

Key Responsibilities

Quality Assurance & Customer Quality Management

• Lead the preparation, review, and submission of First Article Inspection (FAI) reports, PPAP documentation, quality packages, and other customer-required quality deliverables.
• Act as the primary point of contact for customer quality-related matters, ensuring timely communication and resolution of quality concerns.
• Coordinate with customers regarding inspection methods, measurement requirements, acceptance criteria, and special quality requirements.
• Support customer audits, quality reviews, and technical discussions related to product and process quality.
• Manage customer complaints and non-conformance issues, ensuring effective root cause analysis and implementation of corrective and preventive actions (CAPA).

Quality Control & Compliance

• Possess the authority to stop production when significant quality issues or process deviations are identified to prevent non-conforming products from reaching customers.
• Investigate internal and external quality issues and work with cross-functional teams to implement containment, corrective, and preventive actions.
• Manage non-conforming products, scrap control, quarantine areas, and disposition activities in accordance with quality procedures.
• Verify and approve incoming, in-process, and outgoing inspection records, checklists, material certificates, Certificates of Conformance (COC), and related quality documentation.
• Ensure compliance with customer specifications, industry standards, and quality management system requirements.

Supplier Quality Management

• Liaise with suppliers regarding quality requirements, technical specifications, and corrective action requests.
• Monitor supplier quality performance and support supplier development and improvement initiatives.
• Review supplier quality documentation, material certifications, and inspection reports to ensure compliance with requirements.

Quality Systems & Continuous Improvement

• Monitor, analyze, and report quality performance metrics and Key Performance Indicators (KPIs) on a monthly basis.
• Participate in continuous improvement initiatives to enhance product quality, process capability, and operational efficiency.
• Support the development, maintenance, and improvement of quality procedures, inspection standards, and quality documentation.
• Conduct root cause analysis using quality tools such as 8D, 5 Why, Fishbone Diagram, FMEA, SPC, and CAPA methodologies.

Training & Cross-Functional Support

• Provide quality-related training to Production, Quality Control, and other relevant departments on customer requirements, inspection methods, quality standards, and best practices.
• Collaborate with Engineering, Production, Tooling, Purchasing, and Supply Chain teams to ensure quality requirements are effectively implemented throughout the product lifecycle.
• Support new product introduction (NPI), process validation, and engineering change activities from a quality perspective.
• Perform other duties and responsibilities assigned by management from time to time.

Job Requirements

• Bachelor's Degree in Quality Engineering, Mechanical Engineering, Manufacturing Engineering, Industrial Engineering, or a related discipline.
• Minimum 2–5 years of experience in Quality Assurance, Quality Engineering, Supplier Quality, or a related manufacturing environment.
• Experience in precision manufacturing, metal stamping, machining, tooling, automotive, electronics, or related industries is preferred.
• Strong knowledge of quality management systems such as ISO 9001, IATF 16949, or equivalent standards.
• Experience preparing FAI, PPAP, CAPA, and customer quality documentation.
• Familiarity with quality tools such as FMEA, SPC, MSA, 8D, 5 Why Analysis, and Control Plans.
• Ability to interpret engineering drawings, GD&T requirements, and technical specifications.
• Knowledge of inspection methods, measurement systems, and quality auditing practices.
• Strong analytical, problem-solving, and decision-making skills.
• Excellent communication and stakeholder management abilities.
• Proficient in Microsoft Office applications and quality reporting tools.
• Able to work independently and effectively manage multiple priorities in a fast-paced manufacturing environment.

Kindly contact Ms Rachel at +6019-772 2619 for further details or send your resume to [rachel.gan@cityrecruit.com.my]

or

Kindly contact Mr Sashi +6012 585 5453 for further details or send your resume to [crcs-my-recruitment2@cityrecruit.com.my]