Job Detail

Job Description / Responsibilities:

• Create excellent memories for people by matching or suggest suitable travel options that best suit their needs and desires with the holiday destination.
• Respond to email enquiries and perform sales transactions.
• Research fare and schedule information. Book accommodation and travel arrangements using industry-specific computer system.
• Describe trips to customers and give details on any documents required such as visas and PCR swab test requirements.
• Make alternative arrangements if changes arise before or during the trip.
• Follow up on internet leads and convert these leads into actual sales.
• Work towards achieving both individual and team KPIs and goals.
• Perform appropriate duties as assigned by management.

               Requirements:

• Minimum SPM with credit in English, Chinese and Mathematics.  

• Enjoy interacting with people; outgoing, friendly and energetic personality with EXCELLENT customer service skills.
• Good selling, communication and listening skills.
• Have the ability to create a rapport with people of different ages and different cultures.
• Strong interest in countries’ histories, geographies, general customs and cultures.
• Resilience to cope with long hours and pressure at peak times; willing to work on weekends and public holidays.
• Preferably with 2 years related experience in tour and travel industry

Remuneration and benefits will commensurate with qualifications and experience.

Salary range: S00 to S00

Kindly contact Ms Emily for further details at 0123695453 or forward your resume to [ crcs-recruitment1@cityrecruit.com.my ]

Kindly contact Ms Lynn at +6012-5985453 for further details or send your resume to [ crcs-recruitment@cityrecruit.com.my ]