Job Detail



Specialisation: Manufacturing/Production Operations
Education Qualification: Bachelor Degree
Work Location : Senai, Johor
Salary Range : RM 3,000.00 – 5,000.00
Posted Date : March 13, 2020


  • Attend to customer for the understanding of her complaint (defect description, % defective, effects on customer, defective manufacturing date, responsible QC and operator) and the support of sorting/ reworks on time as agreed by the customer.
  • Efficient customer support (reworks/ sorting)
  • Effective rework method/ procedure that shall not include other problem (for example, scratches).
  • Sorters understand the defects and rework method.
  • No escapees from detection/ reworks.
  • Timely customer support (reworks/ sorting) to her production schedule/ requirement to prevent line down occurrence.
  • To unsure that the customer’s CAR is replied promptly and to see through the effective of the CAR implementation before closure.
  • To assist the production in trouble-shooting the root cause of the problem.
  • To verify customer’s complaints and to convey these complaints back to IPQC and production floor to take immediate action.
  • To verify customer’s rejects prior to issuing of RMA.
  • To review the FAI, Cp/ Cpk Reports before submitting to customer.
  • To prepare the Inspection Plan for IPQC to inspect the part based on the Plan created.
  • To help the production to negotiate with the customer on the cosmetic’s requirement.



  • Diploma & above
  • Interpersonal skills
  • Project management skill
  • Experience in plastic injection moulding
  • Language proficiency-able to communicate with workers and supervisor
  • Minimum 5 years experiences

Kindly contact the following consultant  at   +60 19-785 1503 for further details or send your resume to Mr Hanafi  [ ]