BUSINESS PROCESS ANALYST [ MANUFACTURER, SENAI ]
The Business Process Analyst will provide the following functions:
The Business Process Analyst is responsible for development and improvement of quality data processes through process documentation, analysis, review and assessment of quality data processes that are crucial to achieving business objectives. The Business Process Analyst analyses quality data processes, identifies constraints and designs and recommends new and improved ways of performing quality data processes to increase work accuracy, efficiency and effectiveness. You will be responsible for the development, implementation and continuous improvement of all necessary documentation, training, and processes required for successful execution by the quality department.
Key Roles and Responsibilities:
Governs data quality regarding Quality management system for all activities related to the processes and reporting
Monitors and report (collating data) on the overall AFR improvement plans (end to end)
Map process, re-engineer existing business processes and define operational process metrics
Be the administrator of all Standard Operating Procedures (SOPs) and performance metric tracking
Responsible for the Administration Quality Management System (Jira)
Strong Business process orientation
Strong project management skills
Strong analytical, critical thinking and problem solving skills.
Can work under deadline pressures.
Can plan, organize and prioritize work, with the ability to multitask.
Can communicate effectively, verbally and in writing, to interact effectively with internal and external users, peers, and management, to clearly and concisely communicate
Can explore and probe for understanding of processes
Uses good judgment in evaluation and decision making.
Demonstrated ability to work effectively and independently in a diverse workforce
Perseverance and leadership to finish projects and drive for results
Knowledge of Lean or Six Sigma (preferred)
Knowledge of Jira, SAP tool (preferred)
At least 2-3 years of experience in business process or similar job
Bachelor’s Degree or Diploma in Business or Commerce
Physical Demands & Environmental/Working Conditions Incumbent must be able to perform the Essential Duties and Responsibilities of the job (stated above). Occasional Travel will be required in order to perform the essential duties of this position.
Kindly contact the following consultant at 07-2305453 for further details or send your resume to Talent Resource Unit [ firstname.lastname@example.org ] / Ms Suziana [ email@example.com ]