Job Detail

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CUSTOMER SERVICE EXECUTIVE

Specialisation: Clerical/Administrative Support
Education Qualification: Bachelor Degree
Diploma
Higher Secondary/ Pre-U/ A Level
Primary/ Secondary/ O level
Work Location : Iskandar Puteri, Johor
Salary Range : RM 2,500.00 – 3,500.00
Posted Date : November 29, 2017

Responsibilities:

  • Handling of incoming call and enquiries from customers with demonstration of excellent customer service skill to meet and exceed customer’s need.
  • Provide customer support using the English or Mandarin/Cantonese language via phone or email.
  • Resolve customer queries efficiently and escalate problems promptly.
  • Ensure necessary and appropriate follow up actions are taken.

Requirements:

  • Customer oriented with good communication skills in Mandarin/Cantonese is a must
  • Candidates must be willing to work on rotating shift, weekends and public holidays
  • Candidates with experience in Customer Service will be an advantage
  • Fresh graduates who are interested in Customer Service are welcome to apply

Transport Provided 

 

Kindly contact Mr Najib [ 6012 764 2870  / najib@cityrecruit.com.my or Ms Valli [ 012-3295453 / crsales-secretary@cityrecruit.com.my] for further details .